Volunteer service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Wood Street Mission is a children’s charity helping children and families impacted by poverty in Manchester and Salford.
We provide practical help to help meet children’s day-to-day needs and improve their life chances. We give clothes, bedding and baby equipment to struggling families, along with toys and books which are important for children’s wellbeing and development.
We support engagement in education by helping families with the costs of school uniform and run Book Roadshow events in schools to promote reading and improve children’s literacy. We work to raise awareness about child poverty and help thousands of children and their families every year.
We are looking to recruit a Grants and Trusts Fundraiser to join our growing team, as we take Wood Street Mission to the next level. You will be responsible for managing and delivering our Grants and Trusts income stream, developing long-term relationships with funders, and building on our small but successful track record. The Grants and Trusts Fundraiser is a pivotal role in helping us to accelerate our growth even further so we can help more children to thrive free from poverty.
The role is flexible between the office in Manchester and working from home.
Purpose of post
As the Grants and Trusts Fundraiser, you will be responsible for securing grants of varying sizes, translating the charity’s work across our five projects into compelling, high-quality applications for a range of audiences. Working collaboratively with the wider charity team, you will have a hands-on role in understanding our projects to ensure you can authentically convey our mission and our impact to funders.
You will provide excellent care to existing and new supporters, ensuring reporting requirements are met and that funders are kept informed of how their support has enabled the charity to continue its work.
A key responsibility will be to contribute to and develop the Grants and Trusts fundraising plan. You will work to identify, secure and develop a robust pipeline of grant funders to maximise income and enable continued growth and sustainability of Wood Street Mission’s work.
Main duties and responsibilities
1. To contribute to and develop the Grants and Trusts fundraising plan as agreed with the Fundraising Lead, to support the charity’s strategy
2. Meet agreed key performance indicators and to monitor and report on these targets
3. To keep up to date with funding policies and grant giving organisation news to inform the fundraising plan
4. To work closely with the Fundraising Lead and other members of the team to ensure a coordinated approach and excellent level of care for supporters, through appropriate and engaging communication methods
5. To research and develop new funders to support the achievement of fundraising targets
6. Frequently report on progress of Grants and Trusts fundraising to the Fundraising Lead
7. Work with the wider charity team to build a bank of individual stories and information for each of the five projects, to develop a Case for Support which can be adapted to different audiences
8. To work with the Fundraising Lead and the charity team to carry out a Full Cost Recovery exercise across all five projects, to provide a clear overview of the charity’s income and expenditure budget
9. Write comprehensive and persuasive applications to funders and prepare tailored presentations for a range of supporters
10. Build, nurture and account manage relationships with grant giving organisations, providing impact assessments, case studies and progress reports as required
11. Implement an effective stewardship process to maximise income and encourage long-term support, so funders feel appreciated and understand how their support has made an impact
12. Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
13. To work alongside colleagues within the charity to identify potential grant funding opportunities and potential cross team working opportunities to ensure the charity maximises income across all income streams
14. Maintain up-to-date and accurate funder and volunteer records on the Beacon database, and to input data, donations and consent preferences, ensuring all data processing is GDPR compliant
15. To provide general administrative support to the Fundraising team
16. To represent Wood Street Mission as required at special events, and to proactively seek out new funding prospects and networking opportunities
17. To act as an ambassador for Wood Street Mission and promote the charity
18. To champion the Fundraising Regulator Code of Fundraising Practice, upholding a high standard of fundraising that is legal, open, honest and respectful
Other areas and general work duties:
1. Work collaboratively on a daily basis with the wider charity team, including the Finance, Marketing, Administration and Project Development/Worker team
2. To support a safe working environment
3. To attend and participate constructively in staff meetings, supervision and appraisal
4. To implement Wood Street Mission policies and guidelines as set out in the staff handbook
5. To undertake training to develop knowledge, skills and confidence as agreed with your manager
6. To work flexibly and undertake such other work appropriate to the post as may be assigned by your manager. If evening and weekend event work may be required TOIL can be taken.
7. Other tasks and duties relevant to the role as required by the organisation
Personal Specification
Experience:
· Experience working in a fundraising or customer care environment
· Experience of working towards targets and with a wide range of stakeholders
· Experience of writing and developing funding applications, proposals and budgets
· Experience of delivering presentations to different audiences in a variety of settings
· Experience of using a CRM for data analysis and reporting
· Success in securing high-value trust and grants (Desired)
Knowledge, Skills and Abilities:
· An excellent understanding of effective supporter care and stewardship
· A genuine interest in the issues of child poverty and an understanding of Wood Street Mission’s aims to tackle these issues
· Excellent interpersonal skills, capable of communicating with a diverse range of people with sensitivity, confidentiality and respect
· Excellent attention to detail, ability to keep clear and accurate records, and a desire to offer a high standard of service to our supporters
· Excellent organisation and time management skills, with an ability to work effectively under pressure and prioritise overlapping deadlines
· Excellent written and verbal skills, with the ability to communicate clearly with different audiences
· Excellent numeracy skills including the ability to track income, interpret accounts and present detailed financial information for supporters
· High IT proficiency with an excellent working knowledge of Microsoft Office, Outlook and social media platforms
· Ability to work proactively and autonomously, using your own initiative to overcome challenges and problem-solve
· A good team player who can work collaboratively and alongside with the wider team and volunteers
· A self-motivated individual with a drive to achieve targets
· GCSE Level Education including Maths and English
· Excellent understanding of all aspects of fundraising and a commercial awareness of fundraising trends in the UK (Desired)
· Knowledge of charitable grant giving organisations, funding policies, data protection and fundraising best practice (Desired)
· A good working knowledge of the Code of Fundraising Practice and the Charities Act (Desired)
Registered Charity
11 - 20
Wood Street Mission is a children’s charity helping children and families living on a low income in Manchester and Salford.
Thank you!
The Policy and Campaigns Manager leads ADUK in championing reforms that pave the way for better access for all disabled people partnered with a highly trained assistance dog. Through dynamic campaigns and impactful initiatives, this role is pivotal to how ADUK amplifies the voices of those whose lives are transformed by these life changing dogs, ensuring that their rights are protected for years to come.
Key Responsibilities
- In partnership with the Executive Director (ED), continue to develop a compelling case for taking a standards-based approach to the training and welfare of assistance dogs.
- Gather, analyse and apply robust evidence to strengthen ADUK’s credibility, influence and voice on key policy and campaigning issues.
- Work with the ED to identify and progress opportunities for ADUK and its members to engage with policymakers, regulators and other decision-makers, and to support positive policy change.
- Develop and deliver written and in-person reports and briefings for different audiences, including politicians, policy officials, and other decision-makers.
- Collaborate with the ED and Head of Education and Allyship to develop relationships with key stakeholders.
- Lead, manage and convene the ADUK Advisory Panel, ensuring it operates effectively and informs ADUK’s policy and campaigning work.
- Monitor legislation and policy developments relevant to assistance dogs and dog welfare and communicate these as appropriate to members.
- Support the ED with the delivery of ADUK’s policy function, including the preparation of policy statements, briefing papers, media responses, and submissions to consultations and inquiries.
- Provide informed policy advice to the ED on priority issues affecting ADUK and its members.
- Represent ADUK externally, articulating its policy positions at meetings, events and forums, where appropriate.
- Take responsibility for projects, with the support of the Executive Director where appropriate, including joint work with partner organisations.
- Organise meetings, policy roundtables, expert workshops, policy training and other events.
- Provide information and support to service providers on assistance dog policies to promote access rights for disabled people with assistance dogs.
Knowledge, Skills, and Attributes:
Essential – applicants will:
- Have experience working in a policy, public affairs/campaigning role, with a solid understanding of how the policy development process works and how to influence national policy.
- Experience in convening and facilitating advisory groups, panels or stakeholder forums to support organisational decision-making.
- Experience in planning and delivering events, workshops or meetings that support policy, stakeholder engagement or organisational aims
- Have the ability to analyse and interpret information from a range of sources.
- Have strong interpersonal skills including being able to develop positive and effective working relationships with a diverse range of people and organisations.
- Have the ability to act on your own initiative and develop new work.
- Be comfortable maintaining existing policy positions and relationships.
- Have experience in communicating complex ideas or processes to a range of diverse audiences.
- Have excellent writing and verbal communication skills and experience in producing briefings, consultation responses and other communications on behalf of an organisation and for a wide range of audiences.
- Represent ADUK with credibility and authority in all external communications
Applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See recruitment pack for full job and person spec.
Registered Charity
6 - 10
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
Thank you!
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Job DescriptionYour Role in Our Vision
We’re looking for a commercially minded Special Events Manager to lead, grow and innovate across our highprofile events portfolio including our flagship Brain Game. As part of our awardwinning Philanthropy & Partnerships team, you’ll help deliver more than 10 exclusive events each year, raising vital income and creating exceptional supporter experiences.
In this role, you’ll take ownership of event marketing, develop compelling sponsorship and partnership packages, and grow our pipeline of beneficiary event opportunities. You’ll manage committeeled events, negotiate with suppliers, secure giftsinkind, and ensure every event delivers strong ROI. You’ll also work closely with senior volunteers, committees, corporate contacts and internal teams to maximise reach, impact and commercial value.
Key Responsibilities
- Lead, develop and grow our flagship Brain Game event series.
- Manage a portfolio of highprofile, committeeled special events from planning to delivery.
- Drive innovative, insightled marketing across the events portfolio.
- Develop and refine sponsorship and partnership packages to maximise commercial value.
- Grow and pitch for beneficiary event opportunities.
- Manage event budgets, ensuring income and expenditure targets are met.
- Secure sponsorship, giftsinkind and fundraising opportunities to boost ROI.
- Negotiate with venues and suppliers for best price and service.
- Build strong relationships with committees, senior volunteers, suppliers and supporters.
- Produce highquality promotional materials with internal and external design teams.
- Support volunteer recruitment and briefing for events.
- Contribute to new event concepts and fundraising platforms.
What You’ll Need
- Strong commercial mindset with experience maximising income and ROI.
- Proven experience managing highprofile fundraising or special events.
- Demonstrable experience in sponsorship development, brand partnerships and pitching.
- Confident in marketing planning, including social media and digital promotion.
- Excellent negotiation skills with suppliers, venues and partners.
- Strong project management skills with the ability to manage multiple events.
- Outstanding communication skills, written and verbal.
- Experience working with senior volunteers, committees or highvalue supporters.
- High attention to detail and strong organisational skills.
- Ability to produce compelling event materials and marketing content.
- Skilled at building and maintaining stakeholder relationships.
Please see the full job description
Additional InformationApplication & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Wednesday 4th March 2026 (We anticipate strong interest in this role and may close the vacancy early, so we encourage you to apply as soon as possible.)
Salary: £36,900 - £41,000 DOE
Contract: Full time, Permanent
Based: Hybrid role with 1-2 days per week in London Office
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Thank you!
The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.
The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.
Registered Charity
101 - 500
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.
The client requests no contact from agencies or media sales.
Thank you!
Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £34,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
- Level 3 qualification (or above) in Playwork, Early Years, or a related field.
- Minimum of three years’ experience working directly with children aged 4–11.
- Strong understanding of EYFS and Ofsted requirements.
- Experience planning and delivering engaging, age-appropriate play activities.
- Confident leading active, outdoor or adventure-based play.
- Sound understanding of safeguarding and child protection.
- Excellent communication and team leadership skills.
- Strong organisational and IT skills.
Desirable:
- Experience supporting children with additional needs or from diverse backgrounds.
- Experience supervising others or managing volunteers.
- Knowledge of current issues affecting children and families.
- Relevant training such as paediatric first aid or food hygiene.
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
We are looking for a Weekend Assistant to join our Hornsey shop team. You will help the shop run smoothly, provide an excellent experience for customers and donors, and support our fundraising targets. This is a responsible role where you will take ownership of the shop on shift, help drive shop performance, and ensure income is maximised while delivering excellent customer service.
About the role
- Take responsibility for the safe opening and closing of the shop during your shifts (keyholder duties, with full training provided).
- Deliver friendly, inclusive, and professional customer service to everyone visiting or donating.
- Play an active role in maximising shop income and sales so the charity can continue delivering its services.
- Process donations: sort, quality-check, price, and merchandise stock to maximise sales.
- Maintain high standards of cleanliness, presentation, and visual merchandising on the shop floor.
- Operate the till, handle cash, and follow agreed procedures.
- Support and work alongside volunteers, helping them feel welcomed, valued, and confident.
- Help maintain a safe, welcoming, and inclusive environment in line with the charity’s policies and values.
About you
- Experience in retail, customer service, or a similar role (paid or voluntary).
- Confident, friendly, and customer-focused approach.
- Reliable and able to take responsibility when on duty.
- Organised, with good attention to detail.
- A team player, happy to support volunteers.
- Physically able to move and handle donations safely.
Thank you!
Marie Curie is the UK’s leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Job DescriptionJoin Us in Making a Difference at Marie Curie
Marie Curie is looking for a dynamic Senior Data Insights Manager to supercharge our insight capability during an exciting period of transformation. If you’re a strategic thinker, a confident influencer, and a hands-on analytics leader who loves turning data into action.
In this pivotal role, you’ll lead our insight function while the Head of Fundraising Analysis, Insight & Selections supports a major CRM replacement project. You’ll set the direction for analysis across Fundraising & Retail and Marketing & Comms deliver high-quality insight that drives decision-making, and mentor a talented team of analysts to push boundaries and explore new techniques.
This is a role for someone who thrives in a fast-paced, collaborative environment someone who can partner with senior leaders, challenge thinking, and champion an insight-led culture across the organisation.
What you will deliver
- Shape and embed best-practice approaches to data analysis, visualisation and storytelling.
- You’ll play a key role in strengthening our analytical capability coaching and developing 5 analysts at all levels, nurturing technical growth, and shaping a supportive, curious, insight-driven team culture.
- Deliver actionable insights that influence strategy, performance and supporter engagement.
- Work closely with senior stakeholders, translating business needs into analytical solutions.
- Improve and evolve reporting capabilities, including Power BI self-serve dashboards.
- Build new reporting functionality from data set creation to visualisation.
- Enhance the organisation’s data assets by identifying and integrating new internal and external data sources.
- Lead on model development, testing and implementation to support fundraising growth.
- Champion insight adoption across the directorate, building data confidence and capability.
- Act as a trusted advisor to senior leadership, supporting forecasting, budgeting and strategic planning.
- Stay ahead of industry trends, exploring new tools, technologies and analytical methods.
What You’ll Need
- Strong analytical expertise across a range of techniques, with hands-on experience in Power BI, SQL and modern data tools.
- Proven experience leading and line-managing analysts, with a passion for developing people.
- Exceptional stakeholder management skills confident influencing senior leaders and shaping decisions.
- Proven ability to build and nurture collaborative teams, fostering a culture of growth, learning and shared success.
- A strategic mindset with the ability to step back, challenge assumptions and identify the real questions behind the brief.
- Excellent data storytelling skills able to turn complex analysis into clear, compelling insight.
- Experience improving reporting systems, building dashboards and enabling self-serve insight.
- A track record of working collaboratively across multiple teams and functions.
- Curiosity, creativity and a drive to innovate always looking for better ways to use data.
To view the job description, please click
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. (As we’re expecting strong interest, this role may close ahead of the advertised deadline so please get your application in)
Close date for applications: Sunday 1st March 2026
Salary: £40,000 pro rata
Contract: 12 month contract, 28 hours per week (can be split across 3-5 days, open to flexibility in days)
Based: Home-based role (1 day monthly travel required across all of Marie Curie offices and hospices)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments
Additional InformationAt Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Thank you!
Location: Bristol (with flexible / hybrid working arrangements)
Salary: £25,469.60 pro rata (£31,837 FTE)
Are you passionate about social justice? Do you want to help women heal and thrive?
One25 is a Bristol charity supporting women to move from crisis and trauma towards independence in the community. We’re looking for a skilled and compassionate Philanthropy Officer to help secure the vital income that makes this life-changing work possible.
In this role you will work closely with the Philanthropy Manager to deepen existing relationships with supporters as well as implement approaches to attract new major donors.
In this role you will:
- Coordinate One25’s major donor programme.
- Be part of a passionate and supportive team committed to making a tangible difference to women’s lives.
- Get to know our fabulous supporters and help them feel the impact of their support.
Please see the job description and person specification for more information.
“When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn’t alone. I wouldn’t have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it.“ – One25 Service User
At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:
- Compassion – we care
- Justice – we fight for change
- Learning – we grow together
These values reflect the way that we work with and for the women, each other, partners and within society and its systems.
One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.
As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role. Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.
We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.
Benefits: Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.
One25 are currently trialing a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.
Hours: 30 hours a week. Available working days are Monday to Friday and work pattern will be agreed with the successful candidate. There is a requirement to be available for occasional evening and weekend commitments, which can be taken back as time off in lieu.
Salary: £25,469.60 per annum pro-rata (£31,837 FTE)
Contract: Permanent
Location: This role will be a mixture of office-based (St Paul’s, Bristol) and homeworking. We are open to options around this.
Applications by: 12th March at 09:00
Ask us anything session: 3rd March 2026 at 12:30
Interviews: 18th / 19th March 2026
Start Date: As soon as possible
We know sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for job if they don’t tick every box. If you’re excited about working for us, and have most of the skills or experience we’re looking for, please go ahead and apply. You could just be what we’re looking for!
Registered Charity
21 - 50
To meet women who street sex work where they are, supporting them to move from crisis and trauma towards independence in the community.
Thank you!
River Thames Boat Project
Job title: Fundraising Manager
Salary: £35,000 pro rata
Hours: 3 days (22.5 hours) per week
Location: Home based with expectation of regular attendance at office (Teddington), some evenings and weekends for events and funder meetings when required.
Reports to: Executive Chair
Summary
This exciting new role will raise the funds to enable The River Thames Boat Project to expand our cruises and education programme on the River Thames, and cover our annual running costs.
Through your fundraising expertise, you will have a proven track record of raising capital funds, building relationships with individuals, community groups, trusts and foundations and other donors to achieve and exceed annual capital and income targets. You will have the skills to create compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.
Background
Established in 1988, our charity's mission is to make the River Thames accessible to all.
We provide opportunities for individuals to experience river and waterways environments to enhance their personal, social, and educational wellbeing.
Using our fully wheelchair-accessible community boats we deliver educational programmes for children and young people across London and the South East, and therapeutic cruises for people of all ages who have limited access to the Thames due to health issues, disabilities, isolation or social exclusion.
A small staff team of four and more than 100 volunteers support the charity. In 2021, we received The Queens Award for Voluntary Service. The charity, more than thirty five years old, is run by a volunteer Board of Trustees.
We rely on grants, donations and community fundraising to subsidise the cost of our charitable activities on the River Thames.
We are seeking a fundraising professional to grow our charitable income across all streams (grants, foundations, corporate sponsors), raise significant capital funds, reinvigorate our members program, diversify our fundraising income and establish a volunteer fundraising committee.
As Fundraising Manager you will also be responsible for marketing the charity to prospective clients through mailings, social media and other routes.
What you'll be doing
- Develop and execute a fundraising strategy that aligns with the charity's business plan and future ambitions
- Develop and maintain strong relationships with prospective and existing funders
- Research potential trust and foundation funders, write compelling bids and ensure effective reporting and stewardship
- Revitalise the charity's members' program (Friends of RTBP)
- Create and lead a volunteer fundraising committee to support our initiatives.
- Ensure effective records are kept and a database developed for fundraising and the members' program
- Ensure all fundraising is compliant with GDPR and other legal and best practice standards
- Develop and implement marketing plans for the charity's cruises and education work
- Attend the Trustee finance and fundraising committee and produce reports on activities and income as required
What we're looking for
- Proven experience in raising capital and income for small to medium size charities from multiple sources
- Self-motivated and proactive with great interpersonal skills to work with staff members, volunteers, trustees, and external funders from individual to corporate donors
- Proven ability to research funders, write compelling bids and manage relationships with funders
- A commitment to equality, diversity and inclusion
- An interest or link with the Thames or environmental activities is desirable
Skills you'll have to succeed in this role
- Proficient in Microsoft 365
- Able to create compelling, professional designs for promotional and marketing materials using Canva or Adobe suite.
- Technically literate, with strong understanding of how to use Meta and LinkedIn
- Strong understanding of SEO and Keywords for creating blogposts.
- Good knowledge of Wordpress websites, to be able to update the site when necessary.
If you're passionate about fundraising and supporting the local community and excited to bring your your energy and ideas to a charity making the River Thames accessible to all, then we'd love to hear from you.
To apply, please send your CV, along with a one page supporting statement directly to the Thames Boat Project. Please answer the following three questions in your one page supporting statement:
1.Why do you want this role?
2.What experience do you have in raising funds for capital projects?
3.What do you think are the three most important steps in raising capital funds?
If your experience matches what we're looking for, then we'll be in touch with more about the application process.
Deadline for applications is February 27, 2026.
Interviews will be held early March - dates TBC.
Thank you!
JOB PURPOSE
The Resettlement Coordinator supports the Resettlement & Housing Needs Service Manager with both the development and the day to day running of the Resettlement Team, the core team within The Passage Resource Centre. The Resettlement Coordinator line manages a team of Resettlement Workers, who are responsible for the initial assessment of service users. The Resettlement Coordinator will lead the team in providing advice and housing-related support to clients with a wide range of needs to enable them to sustain their tenancies, improve their quality of life and increase self-reliance.
They are responsible for:
Managing and coordinating the work of the team in providing support and resettlement of service users, ensuring:
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Service users have a safe and welcoming place to access and work towards positive change.
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That the team are offering practical and personal support in a way that is approachable, engaging, flexible and caring.
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That the team are supporting service users to make the most of their strengths and to make progress to achieving their hopes and ambitions.
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That service users have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services
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Ensuring the service meets best practice requirements.
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Managing, leading, motivating and developing the staff team.
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Supporting the Service Manager to maintain and build on the network of relationships with other statutory and voluntary agencies, and the local community.
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Continual service development & improvement, establishing referral pathways and building new partnerships to support positive resettlement for service users.
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Overseeing the No Night Out project, ensuring cases are progressing and assisting to produce high quality reports and evidenced based impact analysis.
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Reviewing and developing working practices to ensure they are in line with The Passage policies and procedures, and that the best possible service is provided to all service users.
MAIN TASKS
Care and Support of Service Users
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Ensuring that all service users receive high-quality Triage Assessments and Needs Assessments, support, care and advice that is focused on their strengths and goals, and delivered in a way that suits them and within a framework of active engagement, positive risk taking and person-centred planning.
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Ensuring that effective and reliable assessments are carried out and that person centred Resettlement Plans and Safety Plans are created and updated for all service users through a lead case worker system.
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Ensuring that the service users' rights to privacy, dignity and self-determination are promoted, and that their rights as citizens are upheld.
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Ensuring as far as possible that service users are involved in the management of the service and that regular service user consultation occurs.
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Enabling the service users to participate in, and have access to, available resources in The Passage and the wider community by promoting worthwhile activity and referring internally and externally to appropriate agencies.
To Lead and Manage a Team
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Providing leadership and day to day management & supervision of a team of Resettlement Workers
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Management of Resettlement Team staff rota.
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Taking the lead in recruitment and selection of new staff and volunteers to the team.
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Developing performance targets and quality control measures for the work of the team, and monitoring team members’ work to ensure that these are met and are aligned with The Passage Values.
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Supporting staff by setting clear objectives and holding individual supervisions and case reviews regularly.
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Ensuring good communication between staff by holding team meetings regularly, and additional briefings as necessary.
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Inducting new staff and planning the continuing development of existing staff on the basis of an annual appraisal.
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Managing the rota and workload of the team to ensure that adequate cover is provided at all times.
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Ensuring the health and safety of team members.
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Defining (and reviewing from time to time) the roles of staff to ensure these support the function’s aims and objectives.
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Operating The Passage’s disciplinary and grievance procedures where necessary.
Resource Centre Management
Working closely with the Operations Coordinator to ensure the provision of high-quality service delivery within the Passage Resource Centre through:
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Assisting with incident management and follow up to instances of anti-social behaviour, or other breaches of the Service User Agreement.
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Assisting with Duty Manager shift cover within the Resource Centre as needed to ensure service continuity.
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Prompt follow up of maintenance issues.
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Liaison with the Facilities Team to ensure provision of quality and seamless service management.
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Processing and responding promptly and objectively to complaints from service users and other agencies as required.
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Ensuring property related risk management and assessment procedures are followed by all team members.
Networking, Liaison and Resource-building
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To be responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
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To identify volunteering opportunities, for both corporate partners and individuals, to add value to the work of the team and ensure volunteering policies and procedures are put into place and monitored
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To work collaboratively with the Service Manager to attend external meetings, manage internal and external communication effectively, encourage and seek opportunities to maintain partnerships across the sector.
Information Management
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Ensuring the team is recording and updating. To ensure the Resettlement Team are keeping accurate record keeping, while maintaining timely record keeping using internal database as well as client files and ensuring all record keeping is kept securely in line with General Data Protection Regulations (GDPR).
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Ensuring that The Passage’s policies and procedures in relation to information management, monitoring and reporting are fully implemented, in an accurate and timely way, ensuring that all staff members are clear about their responsibilities.
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Ensuring the collation and submission of accurate and timely monitoring information for external bodies as required.
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Participating in the production of promotional information in relation to The Passage’s services.
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Regularly reviewing and analysing data from In-Form to identify gaps in delivery, monitor caseloads, identify trends and to plan service delivery.
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Work closely with the Service Manager to produce high quality and engaging reports for our funders (both voluntary and statutory) and supporters that demonstrates both hard and soft outcomes that our services achieve.
Finance
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To liaise with the Finance team in the preparation of project budgets.
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To monitor the service’s income and expenditure in line with the budget.
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To monitor and authorise staff-related and office expenditure in line with the organisational and service budget and in line with financial regulations.
GENERAL RESPONSIBILITIES
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To keep abreast of current housing legislation, welfare benefit legislation and other matters relevant to successful support and resettlement of clients.
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To adhere to The Passage’s Policies and Procedures at all times.
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To provide or arrange cover for other members of the team and division as necessary.
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Being proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement, training, and development.
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To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
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Undertaking, as required, any other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff
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Attend and participate in internal & external divisional and team meetings and other forums as required.
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To contribute to the effective implementation of The Passage’s Equity, Diversity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
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In conjunction with other managers and the Head of Community Services, to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
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To always undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values, and ethos of The Passage.
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Undertake any other duties that may be required which are commensurate with the role or organisational requirements.
This job description covers the current range of duties and will be reviewed from time to time. It is The Passage’s aim to reach agreement on changes, but if agreement is not possible, The Passage reserves the right to change this job description.
The client requests no contact from agencies or media sales.
Thank you!
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Corporate Partnerships Manager to play a pivotal role in our Fundraising Team in London
Sounds great, what will I be doing?
As Corporate Partnerships Manager you will help drive the next phase of growth in our thriving corporate fundraising programme. With a rapidly expanding portfolio of high‑value partners, this role offers the opportunity to lead the stewardship of major multi‑year accounts, deliver exceptional partnership experiences, and unlock new opportunities for impact. Working closely with Philanthropy & Partnerships and Impact Innovation and Senior Corporate Partnerships Manager, you will shape and implement ambitious account management plans, strengthen operational systems, and ensure our partnerships deliver meaningful, measurable change for people affected by domestic abuse, modern slavery, and mental health crisis.
You will personally manage a portfolio of five‑ and six‑figure partners, craft compelling fundraising propositions, and drive cross‑account initiatives that elevate engagement and income. As a key member of the team, you will also support and coach colleagues, contribute to pipeline development, and champion excellence across all partnership activity. This is a pivotal role for someone who thrives in a fast‑paced environment and is passionate about building transformative, purpose‑driven corporate relationships.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate brings a proven track record of building trusted, high‑value corporate relationships and stewarding partners to secure five‑figure and above gifts, you will be confident leading the day‑to‑day management of major accounts and driving partnership growth. Your experience includes managing individuals or complex cross‑team projects, developing and delivering compelling corporate pitches, and implementing efficient systems and processes that support excellent partnership delivery. Highly creative, organised, and influential, you communicate with clarity, manage competing deadlines with precision, and use CRM systems effectively to guide team performance. Above all, you bring empathy for Hestia's mission and the ability to navigate a complex organisation while delivering impactful, innovative fundraising partnerships.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Registered Charity
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We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of a range of services including information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated Administration & Data Management Officer to join our Team. The post holder will be responsible for providing a range of administrative duties in support of our ND Navigation Service and Outreach team, including processing referrals, creating and maintaining records on our Charitylog database, collating data and generating monitoring reports as well as managing enquiries from parents.
Job Description & Person Specification
Key Tasks & Responsibilities
1. Processing referrals received into the NDP Navigation service
2. Creating and updating service user records on Charitylog and Excel including data entry and uploading documents, etc.
3. Weekly collating of data from Charitylog and generating monthly monitoring reports on Excel to provide senior managers, partners and funders
4. Arranging community outreach events (ND Navigation Roadshow) with local partners including CDC’s, Family Hubs, special schools, short break providers, parent support groups, etc.
5. Managing enquiries from parent-carers and professionals working with parents
6. Managing bookings in the event of staff sickness or absence – for the NDP Navigation service
7. Carrying out regular telephone surveys with parent-carers who have accessed the NDP Navigation service, maintaining monitoring records and testimonials and updating log sheets
8. Monitoring posts on Reaching Families Facebook group and where relevant, follow up with signposting to appropriate Reaching Families Services and other relevant providers
9. Providing other administrative support to the Outreach and Training Manager, Team Lead, Co-ordinators and ND Support Workers in executing their duties
10. To pursue a strategy of continual personal and professional development
11. To carry out other occasional duties commensurate with the role
See attached job description for details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Closing date for applications is 2nd March 2026
Interviews to be held in Littlehampton on 11th March 2026
To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)
Registered Charity
11 - 20
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
The client requests no contact from agencies or media sales.
Thank you!
About you
We’re looking for an Assistant Charity Shop Manager to join our friendly team at PDSA Stroud. If you enjoy being around people, have strong interpersonal skills and love the buzz of retail, this could be a great fit for you. You’ll thrive in a busy, customer-focused environment where you can help deliver a fantastic shopping experience while making a real difference for pets and their owners.
In this role, you’ll support the Shop Manager in running our Stroud PDSA shop day to day, working closely with a dedicated team of volunteers to maximise profit and create a welcoming, well-presented store. You’ll help to ensure great customer service, efficient stock rotation and strong brand messaging, using financial and competitor data to spot opportunities for improvement. You’ll also champion the PDSA name in the local community, helping to generate item and cash donations and raise awareness of the charity.
You’ll bring experience from the retail sector with a proven track record of contributing to sales targets. You’ll understand what great customer service looks like and be keen to instil your passion and standards in those around you. Organised, approachable and proactive, you’ll enjoy coaching and motivating volunteers, encouraging new ideas and supporting a culture of continuous improvement.
Above all, you’ll be enthusiastic about PDSA’s work and proud to represent the charity with every customer you meet.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work–life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- 15% discount on PDSA Pet Insurance plus access to staff veterinary services.
To apply for this role, click Apply Now. You'll be redirected to our careers website and asked to create a candidate account and complete our simple application form.
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, empathetic and resilient Deputy Manager to join our Mental Health Service in Tower Hamlets.
£37,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
We are seeking an experienced and motivated Deputy Service Manager to support the effective delivery of a 21-unit Supported Housing service providing both high- and low-support accommodation for adults with mental health histories and complex needs.
You will work in partnership with key stakeholders to deliver a high-performing, compliant service rooted in holistic, person-centred support. Through trauma-informed, psychologically informed, and strengths-based practice, you will support your team to work alongside customers to achieve meaningful outcomes, independence, and wellbeing.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
1. Leadership, Staff Line Management and Culture
* Support the Senior Service Manager to lead, motivate, and develop the staff team, promoting a positive, inclusive, and performance-driven culture aligned with Look Ahead values.
* Provide effective line management, including induction, supervision, appraisals, and ongoing development, ensuring staff competence, accountability, and wellbeing.
* Address staff issues promptly, including performance concerns, conflict resolution, and conduct matters, supporting early and proportionate intervention.
* Promote reflective practice and continuous improvement through supervision, team meetings, and learning opportunities.
* Ensure clear, consistent, and transparent communication across the service to support staff engagement and shared understanding of priorities.
2. Operational Management, Performance and KPIs
* Support the Senior Service Manager to drive day-to-day operational delivery across the service or designated Lots, contributing to objective setting and performance monitoring.
* Monitor service performance against local and organisational targets, taking action to address underperformance where required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Ability to lead and motivate staff in a transparent and consistent
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Experience of managing accommodation-based services and resources and delivering to budget and performance targets
* Experience of supervising staff teams supporting young people in/leaving care
Desirable:
* Other relevant professional memberships and/or specialist qualifications
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Salary: £26,227.50 per annum pro-rated
Location: Harrogate Shelter Shop
Contract: Permanent
Hours: Part time, 21 hours per week
Closing date: Sunday the 8th of March at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Harrogate shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.
Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.