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Job Title: Multiple Disadvantaged Worker
Location: Derby City
Salary: £26,701.36 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Multiple Disadvantaged Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.
The Multiple Disadvantaged outreach Worker will provide high quality practical and emotional support to survivors of domestic abuse, with additional complex support needs, in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The Multiple Disadvantaged Outreach worker will work within Derby City.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 5 May 2026
Interview Date: 20 and 21 May 2026
The client requests no contact from agencies or media sales.
Position: Community Voice Officer
Location: Barnsley, South Yorkshire
Hours: 25 hours to be taken between Mon – Fri, one day working from home, other days expected to be in the community or office
Salary: £30,000 pro rata; 5% pension contribution, 33 days of annual leave entitlement (inclusive of bank holidays) pro rata
Reportable to: Healthwatch Manager
Direct reports: None
Job Purpose
Healthwatch Barnsley (hosted by Barnsley CVS), is going through an exciting redesign to enable community voices to have even greater impact on the current strategies and developments in Barnsley. The Community Engagement Officer role is an impactful and rewarding opportunity to join the Healthwatch Barnsley Team as we navigate upcoming changes introduced through the new NHS 10 Year Plan and the forthcoming Health Bill. This role will ensure that the voices of Barnsley residents remain central as we work towards building a health and social care system that is fit for the future.
You will use your excellent interpersonal skills and creativity to gather feedback on Barnsley priorities, ensuring residents’ views shape local projects and developments contributing to Barnsley’s vision as the “Place of Possibilities”.
Working with Barnsley CVS and other established third-sector organisations you will identify new ways to reach under-represented or seldom-heard communities and strengthen how their voices inform local decision-making. You will collaborate with the wider Healthwatch team to support a strong, credible and independent voice within Barnsley’s strategic boards, helping to create a genuinely “Listening Borough”.
By capturing residents’ experiences and feeding them back to services you will contribute to a continuous feedback loop that empowers communities, builds trust and encourages ongoing participation in future engagement activities.
Key focus areas you could be working on include topics such as system-wide shifts
· Hospital to Community
· Analogue to Digital
· Sickness to Prevention
· Health on the high street
· The Barnsley 2040 vision
As part of the redesign, you will work as a team to design new ways to create dynamic feedback loops to the public using tools such as magazine creation, blogs or vlogs, podcasts, social media. Your work will ensure that the communities in Barnsley know that their voice can have a genuine impact on the shaping of their town.
Employee benefits
- 33 days of annual leave (including bank holiday) which increases with longevity
- all staff given time off between Christmas and New Year without it impacting your leave entitlement
- enhanced sick pay during probation and increased entitlement with longevity
- 5% pension contribution
- discounts at local gym
- Enhanced maternity pay
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
The Energy Navigator plays a key role in making this belief a reality by delivering the Positively Connected Kent service, which works to ensure every person in Kent has the energy they need to live with dignity, comfort and opportunity, regardless of income, circumstance or postcode.
As an Energy Navigator, you’ll be the bridge between crisis and resilience, providing the practical, compassionate support our community needs to stay warm and manage their bills. You don’t need to be an energy expert to apply, we are looking for the right person with the right values. As part of this role, we will support and fund you to work towards a Level 3 qualification in Energy Awareness.
You will need to be able to drive and have access to a vehicle for this role, as it involves community and home visits. The role includes providing regulated activity with adults, so employment is subject to an Enhanced DBS check. We consider all disclosures on an individual basis and are committed to fair and inclusive recruitment.
At Involve, we believe our team should reflect the richness and diversity of our society. We welcome applications from people with a wide range of backgrounds, identities, and life experiences, including lived experience that helps you understand the challenges our communities face. Whether you bring professional expertise, potential, or a perspective shaped by your own journey, we value what makes you unique and encourage you to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone with good knowledge of local communities and the barriers they face, with an enquiring mind to seek out opportunities, make connections, plan events and develop resources.
As the Social Action Officer, you’ll be a natural people person with the ability to quickly develop rapport, supporting and empowering people through your infectious enthusiasm and knowledge sharing.
You will have experience in:
The client requests no contact from agencies or media sales.
The Talent Set are delighted to be partnering with East End Community Foundation (EECF) to recruit a Grants Officer to join their Grants and Programmes team.
This is an exciting opportunity to play a hands-on role in delivering accessible, high-quality grant programmes that support vital community-based projects across East London. With over £1.6m distributed annually and ambitions to grow year on year, the Grants Officer will be instrumental in ensuring funding reaches organisations making a real difference locally.
Working as part of a small, busy team, the postholder will provide advice and guidance to applicants, assess funding applications, manage grant portfolios, and monitor the impact of funded work. This role would suit someone with experience in grant making or fundraising, or someone looking to build a career within charitable grant making.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £30,000 – £32,000 (depending on experience)
Contract: Full time, 35 hours per week
Location: Hybrid working (East London office and home-based)
Annual Leave: 23 days plus public holidays
Pension: 5.5% employer contribution with no qualifying period
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Terms & Conditions
Start date: June 2026
Salary: £35,276 per annum pro rata ((£14,110.40 actual salary, inclusive of £3,990 Southeast Weighting)
Location: Borough of Lambeth and hybrid
Working hours: Part time: 14 hours per week
Contract: Fixed term until 31st March 2027 (extension subject to funding)
Job Description:
Key responsibility areas:
For the full job description, please download the recruitment pack
To Apply
Applications close: Friday, 8 May 2026 at 9am
Interviews with WIP: Monday 18 and Tuesday 19 May 2026
To apply: Submit a completed application form
Please note, applications without an application form will not be considered.
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Following the growth of the Income Generation team Severn Hospice is expanding.
Severn Hospice is a leading charity supporting people with incurable illness across Shropshire, Telford & Wrekin and Mid Wales. We are looking for an experienced, empathetic and relationship-focused Philanthropy Lead who wants to make a real difference by securing vital income for our caring services.
You will play a pivotal role in developing and growing our philanthropy programme by cultivating and strengthening meaningful relationships with mid- to high-net-worth donors, developing tailored engagement plans that inspire long-term support and securing significant and transformational gifts.
Being a strategic thinker, you will lead the growth of major gift income through a relationship-led approach that delivers sustainable fundraising over the long term. You will identify and develop new prospects, build a strong pipeline of supporters and confidently secure significant donations through compelling funding propositions and high-quality and personalised stewardship.
You will translate our priorities and impact into persuasive cases for support, creating bespoke supporter journeys that build trust, inspire long-term commitment, deepen engagement and connection to our cause and ensures donors feel informed, inspired and valued.
You will also be experienced in managing budgets, monitoring performance and maintaining accurate data and reporting in line with fundraising regulations and best practice.
Severn Hospice is a wonderfully rewarding place to work and if you’re dynamic, highly organised and passionate about building genuine relationships that make a lasting difference for our community, we would love you to get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of the Job
Engagement involves motivating residents to participate in physical, intellectual, or social activities to enhance their overall wellbeing.
Deliver a resident-centred, integrated engagement programme within a designated residential or nursing household.
Develop and lead personalised engagement plans tailored to each resident.
Collaborate with healthcare workers, nurses, therapy staff, engagement leads, and volunteers to implement plans effectively.
Support group activities, events, and outings that bring residents together across households.
Equal Opportunities
Nightingale Hammerson is committed to equality of opportunity in both service delivery and employment. All team members are expected to promote this in their work.
Health and Safety
All staff are responsible for maintaining their own health and safety and exercising reasonable care in their duties.
Values
All team members are expected to uphold: Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork.
Key Responsibilities
Leadership
Act as a role model in delivering person-centred engagement.
Lead and support individual and group activities, including end-of-life engagement.
Engagement Planning
Create, implement, and regularly review individual engagement plans.
Work with therapy teams to align activities with residents’ needs, preferences, and histories.
Maintain accurate records and update plans monthly.
Promote and embed person-centred care through coaching and guidance.
Monitor and evaluate the impact of engagement activities.
Ensure inclusion of Jewish cultural elements, including Shabbat and festivals.
Management & Administration
Ensure resources are available for effective engagement delivery.
Manage risks in line with organisational policies and maintain risk records.
Follow health and safety procedures at all times.
Relationship-Centred Care
Team
Work closely with care teams and managers.
Attend meetings and contribute to multidisciplinary discussions.
Families
Involve families in engagement planning and attend relatives’ meetings.
Volunteers
Support and supervise volunteers to enhance engagement delivery.
Flexibility
Adapt activities to meet residents’ needs, including occasional evenings and weekends.
Other Duties
Stay updated on best practice in engagement and activities.
Contribute to organisational development and research initiatives.
Undertake additional duties as required.
If you want, I can also compress the person specification section in the same style.
Everything we do is with a ‘Residents first’ approach.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
About the Role
This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.
This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.
If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.
You’ll love this job if you are…
Key Responsibilities
A few practical things
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered. Applications must be submitted by 12:00 noon on 22 May 2026.
1.Interest in Young Enterprise (max 250 words)
What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?
2.Experience and Achievements (max 250 words)
Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:
a. organise an activity or event
b. manage competing priorities
c. support others
3.Skills for the Role (max 250 words)
What relevant or transferable skills and experience would you bring to this role?
Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications that do not directly address these questions will not be considered.
If you require any reasonable adjustments, please let us know within your application.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
The Fundraising Assistant will be an integral part of a dynamic and unstoppable fundraising department. The role will be a chance for someone to learn about all types of fundraising whilst meeting with a diverse range of supporters and generating funds for the charity across a range of income streams.
For this role you will need to have great attention to detail, be highly organised as well as the ability to be flexible as things can change quickly in fundraising. You will also have the enthusiasm and willingness to learn new skills and the confidence to pick up the phone and bring positivity and joy to our supporters. This is a great opportunity for someone looking to learn about fundraising in a busy, fun and supportive environment.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits:
Our Promise:
Everything we do is shaped by the people affected by sarcoma.
Our work is guided by five commitments:
Duties and key responsibilities
Fundraising Support
Administrative Support
Stock and Online Shop
Other
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Employability Coordinator
Our team is growing and we're looking for a skilled, people-focused coordinator to join us in making a real difference for young carers across Dorset.
We are recruiting an Employability Coordinator to plan, coordinate, and deliver our Employability Programme, supporting young carers aged 14 to 25 through key transitions from school into further education, higher education, and work.
This is more than a programme delivery role. You'll be the primary point of contact for day-to-day activity, building trust with young carers, partnering with schools, colleges, and employers, and making sure every young person gets a consistent, high-quality experience.
You'll play a key role in growing the programme's reach and impact, designing workshops and events including our Employability Celebration Event and Careers Convention, facilitating our TEMPO group for 14- to 25-year-olds, and opening up 'days in the workplace' that show young carers what's possible.
We're looking for confident, organised communicators with a track record of delivering employability, careers, or transition programmes to young people. People who can engage a 14- to 25-year-old audience, build strong partnerships with schools and businesses, and manage competing priorities with ease.
If you're ready to bring your expertise and energy to a cause that truly matters and help young carers unlock their futures, we'd love to hear from you.
Please visit the website for more information
️ Applications close 14th May 2026
We believe no child’s destiny should be defined by their beginning.
Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Engineer
Location Scotland
£33,265 per annum (pro rata for part time) plus a market supplement of £1,412
Ref: 165REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within commuter distance of either Edinburgh or Glasgow Hub
Contract: Permanent
Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Delivery/ Infrastructure
As an Engineer at Walk Wheel Cycle Trust (WWCT) you will be responsible for creating clear and accurate technical work. You will use your professional skills and experience to complete tasks with minimal supervision. The work plays a key role in delivering complex projects that support WWCT’s mission to provide high‑quality and sustainable infrastructure.
You will work as part of a multi‑disciplinary team which includes designers, engineers, technicians and other specialists. Together, they deliver projects and programmes that support the Trust’s strategic priorities.
In this role, you will use your recognised technical knowledge, apply practical and creative problem‑solving, and produce reliable technical outputs. You will work closely with colleagues across different disciplines and contribute to solutions that help improve places for people to walk, wheel and cycle. Your contribution is important to creating sustainable and accessible transport networks.
What You’ll Be Doing
This role is ideal for someone who thrives in a creative, fast‑moving environment and wants to stretch their skills across a wide range of disciplines. Working at WWCT means being part of a passionate, multi‑skilled team where you’ll collaborate with designers, engineers and specialists to shape real, positive change in communities. It’s an opportunity to grow your technical expertise, tackle meaningful challenges, and make a visible impact on the places people walk, wheel and cycle every day.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle



Job title: Senior Philanthropy Lead (USA)
Department: Development
Responsible to: Director of Development and Funded Programmes
Location: London (UK) - Hybrid working. Alternatively USA based.
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: As soon as possible
Help shape the future of global education through transformative philanthropy.
UWC International is seeking a Senior Philanthropy Lead (USA) to advance major gifts fundraising and strategic philanthropic engagement across the United States. This is a newly created role, reflecting our ambition to significantly grow our fundraising capability and expand our reach. Reporting to the Director of Development and partnering closely with the UK-based Executive Director, you will lead the cultivation of a high-value donor portfolio, secure transformational gifts, and build long-term, trust-based relationships with individuals, foundations, and partners who share our vision.
This is a pivotal senior role with the opportunity to elevate UWC International’s presence in the U.S. while developing your own expertise within a globally connected organisation. You will work alongside experienced international fundraisers, including senior leadership and board members, offering a unique platform to learn, grow, and influence strategy at the highest level. Bringing strategic insight and creativity, you will help grow income, strengthen donor engagement, and advance key priorities, including the UWC Global Endowment and ambitions set out in our 2030 Strategy. Collaboration will be central—working closely with schools, particularly UWC-USA in Montezuma, New Mexico, as well as national committees and dedicated supporters to unlock new opportunities for impact.
The role is UK-based with regular travel to the United States, though we are open to exploring a U.S. base for the right candidate. We are looking for a relationship-driven leader who combines sharp strategic thinking with a strong track record in major gifts fundraising. Experience or strong knowledge of the U.S. fundraising, advancement, or development landscape would be a distinct advantage. You will be confident in identifying and engaging new prospects, stewarding high-level donors, and translating ambition into measurable results, ultimately strengthening UWC’s visibility and influence in the U.S. and contributing to a global movement that transforms lives through education.
About us
UWC is a global movement of 18 schools across four continents, united by the mission to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries to live and learn in diverse international communities, developing academic excellence, cross-cultural understanding, and a drive for social impact.
Our students go on to become leaders in politics, NGOs, business, education, and grassroots movements, shaping a more just and sustainable world. Today, our global network includes over 85,000 alumni united by the values they developed at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
Hybrid working - we operate hybrid working arrangements, with at least 20% of the week in the office and up to 80% working from home. This role however will require flexibility to travel to and spend additional time in London or abroad beyond the 20% in-office requirement.
Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
Learning & development opportunities – we have access to various learning and development platforms to support your professional growth, as well as a budget set aside for professional development.
Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
Cyclescheme and eyecare vouchers
Enhanced maternity and enhanced paternity leave
Enhanced sick pay
Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST in the UK.
In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams.
Visa requirements
Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. If you are planning to be USA based, please make this known in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the application link provided.
Your cover letter must:
Provide details of your expected salary and location
Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
Explain why you want to join UWC International.
Provide confirmation of your eligibility to work or reside in the UK or US.
Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
PLEASE NOTE: applications will be reviewed on a rolling basis, and interviews will be arranged as soon as we receive a set of suitable candidates. If you are interested, submit your application as soon as possible.
For further information on this opportunity, please contact us to connect you with the recruiting manager.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’. At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Location: Across South West Surrey (initial focus) and Runnymede & Spelthorne (hybrid working available)
Lead advice services that make a real difference
We’re looking for an experienced leader to join us as Interim Head of Service Delivery, working across both Citizens Advice South West Surrey (CASWS) and Citizens Advice Runnymede and Spelthorne (CARS). This role will start focusing on CASWS, and then over the fixed term period also cover CARS.
This is a unique opportunity to lead and strengthen advice services across two local Citizens Advice organisations, ensuring we continue to deliver high-quality support to people facing complex challenges.
Every year our services help thousands of people with issues such as housing, debt, benefits, employment and the cost of living. This role will help ensure that support remains high quality, well-led and focused on the needs of our communities.
About the role
As Interim Head of Service Delivery you will:
You’ll play a key role in ensuring our services remain effective, resilient and responsive to client needs during an important period of organisational development.
About you
We’re looking for someone who is:
Experience in advice services, public services or the voluntary sector would be beneficial, but most important is your ability to lead people, support improvement and deliver high-quality services.
Why join us?
Working at Citizens Advice means being part of a service that:
You’ll be joining two collaborative organisations committed to providing free, independent, confidential and impartial advice to those who need it most.
Please read the Person Specification and more information about CASWS on our vacancy page via the apply button.
Interested?
To apply, please send your CV and a Cover Letter, setting out your suitability for the role, including how you meet the first three essential criteria under the Person Specification to our recruitment email (available on our vacancy page via the apply button.
Deadline for this role is 9am Tuesday 5 May 2026
The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.
To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system.
AI can be a useful tool to support your application; however, we ask that cover letters, interview answers and tasks are based on your own skills and experience.
We're looking for a kind, compassionate and resilient Performance Analyst to join our Central Service located at our Head Office in Islington.
£46,505.00 per annum, working 35 hours per week on a 12 month FTC.
Hybrid Role - 2 days in Office.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Conduct high level analysis and interpretation of management information for a variety of audiences.
Develop reports and visualisations from our data warehouses using BI tools (Power BI, Business Objects, SSRS) to enable self- service reporting across the business.
Produce performance reports for senior managers and Board members to ensure they understand how Look Ahead is performing against its priorities.
Work with managers throughout the organisation to understand their business priorities and to ensure that they have effective information management systems in place to deliver these.
Ensure that Look Ahead complies with external performance reporting requirements including contractual measures and regulatory returns.
Ensure all BI work meets data protection and information governance requirements.
Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
Carry out other duties commensurate with the role, as determined reasonable by Look Ahead
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Excellent IT skills
Good communication skills
Self-starting and can manage their own workload
Close attention to detail and high level of accuracy in their literacy and numeracy
What you'll bring:
Essential:
KNOWLEDGE
The post holder must have an understanding of:
Performance management and reporting
Ensuring data meets quality standards
SKILLS
The post-holder must demonstrate:
An ability to analyse and interpret data and to present the key messages from it.
Skills in using Power BI and ability to create and publish reports. Data modelling, DAX, and visualisation design.
Advanced skills in Microsoft Office applications, most importantly Microsoft Excel
An ability to manage competing demands, prioritise and meet deadlines
A customer-centric approach when dealing with internal stakeholders
EXPERIENCE
The post-holder must have experience of:
Analysing and interpreting data for different audiences
Problem solving and providing workable solutions
Providing advice and support to customers
Desirable:
Meeting information requirements in a contractual and statutory environment
GDPR and data protection requirements
An ability to analyse customer requirements and develop solutions that meet these needs
Knowledge of SQL
Knowledge of SQL Server Reporting Services (SSRS)
Knowledge of Business Objects
Report writing
Managing information systems
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.