Volunteer trustees volunteer jobs
Title: Active Recovery Lead
Employer: The Southmead Project
Accountable to: Head of Active Recovery
Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS
Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.
Contract: Permanent
Salary: £33,505 p/a pro rata
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
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Paid supervision for 1.5 hours per month, with an external clinical supervisor
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Line management for 1 hour per month
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Training budget of £500 per year to spend on relevant training of that person’s choice
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Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice
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Employer pension contribution of 5%
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
Job Purpose:
We are looking for a warm and passionate leader to come and join the Active Recovery Service.
As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
Principal Tasks:
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Run two Active Recovery groups a week, with , with the help of the Practitioner.
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Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
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Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.
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Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers.
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Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
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Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
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To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
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Participate in and support the recruitment and induction training of volunteers.
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Support and line manage a team of volunteers.
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Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
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Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.
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Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.
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Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.
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Contribute content for reports as required.
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Build and maintain positive relationships with partnership organisations for the project
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Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.
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Record data accurately and in a timely manner on Oasis.
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Produce social media and website posts about the project, including producing and editing videos.
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Attend monthly one-to-one line management meetings with the Head of Active Recovery.
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To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL
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Full drivers licence and access to own transport.
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Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.
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A sound understanding of the issues affecting members who have experienced trauma and abuse.
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Experience in managing projects.
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Excellent administration and organisational skills, including experience of managing sensitive personal information.
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Experience of and confidence in using multiple computer and case management systems.
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At least 2 years’ experience of delivering groups in the community, preferably activity based.
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At least 1 year’s experience of providing face-to-face support for survivors of abuse.
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The ability to arrange group activities and liaise with other local organisations to help plan them.
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The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.
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The ability to work flexibly within a team and support those within it.
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Experience in managing volunteers.
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Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation.
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A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.
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Experience in managing a long-term budget.
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Knowledge of survivors’ voice work.
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To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
DESIRABLE:
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Experience of building and maintaining positive partnerships in the community.
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Experience of running a community based project.
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Experience of setting up processes for survivors’ voice work.
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Knowledge of making content for social media, including video recording and editing skills.
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Experience managing recruitment and training.
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Experience in chairing meetings and the ability to plan and review activities with a team.
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Experience designing outcomes processes and collecting outcomes data.
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Experience in writing reports, preferably funding reports in the charity sector.
Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
Youth and Community Leader
Oasis Knights (Streatham/Brixton Hill, South London)
40 hours per week (1.0FTE)
Permanent
Salary: £38,794 per annum
Want to lead a Youth Centre offering a diverse range of activities for the local community?
Want to enable young people to thrive?
Want to be lead a dynamic, passionate and impactful team?
Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth) in an area of high social need. In 2025 KYC joined the Oasis family of charities and is now known as Oasis Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential. There is also the exciting opportunity to collaborate with the Oasis St Martins Village in nearby Tulse Hill, our new village that works with local partners to provide a welcoming inclusive space to provide opportunities for young people and tackle issues such as school attendance and exclusions.
We are seeking an experienced and visionary Youth and Community Leader to manage and develop the work at Oasis Knights. This is an opportunity to lead a team committed to making a tangible difference in the lives young people, their families and the broader community. The successful candidate will be responsible for strategic leadership and operational management, which includes overseeing a range of youth and community activities. A critical aspect of this role involves fundraising, business development, and monitoring the impact of all initiatives.
Key responsibilities include:
· Overseeing youth provision, including mentoring, youth clubs and targeted interventions.
· Ensuring effective financial management and income generation to sustain and expand services.
· Managing and growing a team of staff and volunteers, ensuring alignment with Oasis’ ethos and values.
· Building strong partnerships with local stakeholders to support the delivery of impactful youth projects.
· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.
· Working with the building narrative to ensure compliance with health and safety, safeguarding, and other statutory requirements.
The successful post holder must have:
· A degree-level qualification or equivalent in youth work, community development or a related field.
· Proven experience in leading youth projects and managing diverse teams.
· Strong fundraising and income generation skills, with the ability to create and implement successful strategies.
· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.
· Knowledge of safeguarding practices and experience working with young people in challenging environments.
· A track record of developing and implementing strategic plans in partnership with stakeholders.
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please apply via Charity Jobs or refer to our website for further information.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Completed applications should be returned by 9am on Friday 17th April 2026.
Stage 1 Interviews will take place online on Wednesday 22nd April 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
JOB PROFILE
JOB TITLE: Education Advisor - Scotland
RESPONSIBLE TO: Kinship Services Manager
HOURS OF WORK 28 Hours per week (some weekend and evening work may be required)
LOCATION: Hybrid working with expectation of attendance at Edinburgh office
with some expectation of reasonable travel
DURATION: Permanent
SALARY / GRADE: 4.4 £31,003 FTE, 28 hour Pro Rata
KEY WORKING RELATIONSHIPS
• Kinship Services Manager and Lead Education Advisor – Scotland
• Education professionals across Scotland
• Care experienced families (kinship, adoptive and long term fostering community) in Scotland
• Adoption UK Scotland and other nations colleagues
• Local Authorities in Scotland and external commissioners
• The Promise, Scottish Government, volunteer sector organisations
PURPOSE OF THE ROLE
• To offer front line education advisory support service to kinship, adoptive and foster families and professionals seeking support and advice about education services for care experienced children.
• To lead the development and delivery of education training to professionals across Scotland and actively support AUK lobbying and campaigning efforts on education matters.
• To develop, coordinate and support delivery and administration of an education support group (online or in person) to the care experience community youth and family.
• To work alongside our youth service provision ensuring the voices of young people are centred in resource development and delivery, supporting development of education and employability support.
MAIN DUTIES AND RESPONSIBILITIES
• Work closely with education advisor lead in delivering education support service to families and professionals.
• Manage own caseloads, monitor and review progress at regular education meetings using established tools. Ensure tracking and recording on AUK system database and Sharepoint.
• Develop, promote and deliver Education training for professionals across Scotland. Including supporting the development and delivery of Education elements of training in other AUK teams and development of commissioned projects e.g. care experience week lessons, resources and training for Education Scotland
• Responsible for administrative tasks relating to service delivery
• Respond appropriately to enquiries via email, telephone or in person, referring on to other services and ensure accurate and appropriate recording and tracking of all enquires are maintained using appropriate database systems.
• Contribute and assist in development of education specific projects to improve service delivery (i.e. education peer support group or young person support group)
• Support manager in monitoring and reporting of service delivery
• Contribute and assist in the development, design and planning of promotional resources and information materials and factsheets.
• Attend relevant national meetings, conferences, training events, networking and development opportunities to promote Adoption UK services
• Collaborate, liaise with Adoption UK Scotland and Adoption UK organisation in the delivery and participation of specific events and activities relating to the delivery of Education services for Adoption UK services.
CRITERIA
Knowledge and Experience
• Demonstrable knowledge and understanding of the education system in Scotland (Essential)
• Demonstrable knowledge and understanding of the issues, challenges and concerns affecting the kinship community, care experienced children and young people. (Essential)
• Experience of event coordination, training delivery and/or group facilitation (Essential)
• Knowledge and understanding of trauma informed practice (Desirable)
• Experience of volunteer coordination or support (Desirable)
Qualifications and Education
• Professional qualification in Education (Essential)
• Demonstrable event facilitation, group or training delivery and administration experience will be required along with demonstrable knowledge of the issues affecting our care experienced communities.
Skills and Abilities
• Training development and delivery (Essential)
• Report writing and record keeping (Essential)
• Excellent communication skills both written and verbal (Essential)
• Ability to build and maintain relationships (Essential)
• The ability to use Microsoft Office (Word, Excel, Outlook) (Essential)
• Able to utilise online platforms and packages (Survey Monkey, Canva, Mail Chimp etc.), and/or the ability to learn new packages (Essential)
Accountability
• Develop and coordinate administrative support and delivery of education support services for care experienced families to fulfil grant/contract requirements.
• Consistent and trauma informed advisory case support for families within organisational policies and processes and fulfilling grant/contract requirements.
• Liaise across services to coordinate activity delivery with guidance and direction from service manager.
• Commitment to work within all organisational policy and processes, in particular safeguarding related requirements to ensure wellbeing of all individuals, families and staff and volunteers.
Behaviours
• Embeds trauma informed approach across all areas of role
• Takes pride in Adoption UK and promotes its values and mission in all interactions with external stakeholders.
• Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
• Contributes to an open and honest culture
• Encourages challenge and creativity, transparency and consistency.
• Leads by example.
• Offers outstanding service to members.
• Promotes cross functional team working, sharing skills and knowledge
• Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
• Valuing the opinion of other. Treating colleagues and other stakeholders with respect.
• Takes pride in own development, committed to achieving high standards and agreed objectives
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation. Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Temporary Fundraising & Sponsorship Advisor – Job Description
Introduction / Opportunity Framing
The Lit & Phil is entering a significant development phase through its “Lit & Phil Open” project, supported by the National Lottery Heritage Fund.
We are seeking an experienced Fundraising and Sponsorship Advisor to play a pivotal role in shaping and delivering our fundraising strategy at a critical moment.
This is not a steady-state role. It is an opportunity to design and implement a fundraising approach that will support both immediate project needs and long-term financial sustainability.
About the Organisation
The Literary and Philosophical Society of Newcastle upon Tyne (“Lit & Phil”) is a historic charity established in 1793, dedicated to advancing education.
- Based in central Newcastle, operating from a Grade II* listed building
- Home to over 200,000 books and music items
- Delivers approximately 150 public events annually
- Serves thousands of visitors and members each year
- Supported by staff and a strong volunteer network
The organisation is embarking on a major heritage and engagement project to expand access, grow audiences, and secure long-term sustainability.
The Role
As our Fundraising and Sponsorship Advisor, you will provide expert strategic and delivery support across two key priorities:
- Securing match funding for a major Heritage Fund Delivery Phase bid
- Building sustainable income streams to improve long-term financial resilience
You will operate both strategically and hands-on, working alongside trustees and project advisors.
You will:
- Develop and implement a comprehensive fundraising and sponsorship strategy
- Design and execute a targeted fundraising campaign for “Lit & Phil Open”
- Build a pipeline of funding opportunities across individuals, trusts, and corporate sponsors
- Strengthen and manage relationships with donors and stakeholders
- Create compelling funding proposals, applications, and reporting materials
- Develop promotional materials for fundraising campaigns
- Organise and support fundraising events and donor engagement activity
- Monitor, evaluate, and refine fundraising performance
Key Deliverables (Development Phase – 6 Months)
- Months 1–2:
- Deliver a review of current fundraising and sponsorship activity
- Provide recommendations aligned to priority funding needs
- Initiate early-stage fundraising actions
- By Month 4:
- Produce a detailed Fundraising and Sponsorship Strategy
- Include long-term sustainability planning beyond the project phase
- Provide costings and resource considerations
- By Month 5:
- Deliver a presentation of the strategy to trustees/stakeholders
- By Month 6 (September 2026):
- Secure at least 3 grants totalling £10,000+
- Secure sponsorship from at least 3 organisations
Key Deliverables (Strategic Priorities)
Priority 1: Capital / Project Funding
- Secure match funding to support a potential £4.5m Heritage Fund Delivery bid
- Develop funding streams across individuals, trusts, and corporate donors
Priority 2: Revenue Growth
- Develop fundraising approaches to increase annual income by ~40% by 2029
- Expand income across:
- Subscriptions and membership
- Sponsorship
- Events and ticketing
- Venue hire and commercial activity
Person Specification
Essential Experience & Skills
- Proven experience developing and delivering fundraising strategies
- Strong track record in securing funding (trusts, grants, corporate, or individuals)
- Excellent bid writing and proposal development skills
- Experience in donor relationship management and reporting
- Ability to design and deliver fundraising campaigns
- Strategic thinking combined with delivery capability
Desirable
- Experience working with cultural, heritage, or educational organisations
- Experience with National Lottery Heritage Fund or similar funding bodies
- Experience in membership-based organisations
Personal Attributes
- Strategic and analytical thinker
- Proactive and solutions-focused
- Able to work independently while engaging stakeholders effectively
- Adaptable within a project-based and evolving environment
- Strong communication and influencing skills
Reporting Line
- Reports to: Trustee Board Member (Finance Lead)
- Works with: Project team, trustees, and external advisors
Contract & Timeline
- Contract Type: Consultancy / Fixed-term
- Duration: Approx. 6 months (Development Phase)
- Start Date: April 2026 (or as soon as possible)
- Potential Extension: Delivery Phase (Jan 2027 – 2029), subject to funding approval
Monitoring & Reporting
- Monthly progress reports (max. 3 pages + dashboard)
- Regular engagement with trustees and project leadership
- Flexibility to respond to stakeholder and funder queries
Closing Statement
This is an opportunity to play a central role in shaping the future of a historic institution, contributing to a major heritage project while building a sustainable fundraising model for the long term.
We welcome applications from experienced advisors who can bring both strategic insight and practical delivery to this ambitious programme.
The client requests no contact from agencies or media sales.
Location: Camden (Head Office)/Hybrid
Salary: £44,052 - £46,770 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday 21st April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Philanthropy Lead at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.
Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising – including Corporate, Individual Giving and Community – as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.
About the Role
Philanthropy has been identified as a key opportunity and will play a central part in future income growth. In this newly created role, you will lead the establishment and growth of philanthropy fundraising for Solace. Responsible for building and managing relationships with high-net-worth individuals, advisors, senior volunteers and trusts and foundations, you will use your entrepreneurship and excellent communication and influencing skills to secure and steward committed, high-value, mutually rewarding funding partnerships for Solace.
About You
You will be someone who is committed to the Solace values and is an experienced philanthropy fundraising expert who will embed best practice, and grow and nurture the relationships that drive sustainable income growth. As well as managing a portfolio of donors and prospects with major gift potential, you will work closely with colleagues and allies to build a culture of philanthropy.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about supporting and improving the lives of marginalised young people and their families? Think of yourself as super-organised? Want a role where no day will look the same? Then read on as this could be the job for you!
Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity by providing holistic care tailored to individual needs.
Ignite Life believes that every young person, regardless of their background, deserves equal access to support services to thrive.
We work with our community, with other organisations and with schools to reach those deemed 'hard to reach' and help close the gap disadvantaged young people face when accessing support. Ignite focuses on relieving the needs of disadvantaged and/or marginalised young people through supporting with wellbeing and mental health, educational support, food poverty, family support, access to sport and other life changing opportunities.
Ignite Life offers a range of services including mentoring, talking therapy, 1:1 Counselling for young people and families, food support, cooking workshops and community events
About the role
As the Operations Manager, accountable to the Board of Trustees, you will be responsible for the day to day running of all activities in relation to the operation of Ignite Life. You will ensure the provision of high-quality services and compliance with contractual and organisational standards, as well as working in partnership with the Fundraising Manager to ensure income generation for the charity.
This is a full-time, permanent position based at our office in Staple Hill, Bristol BS15. Whilst the post is mainly office based; there is some flexibility for hybrid working.
If you're committed to making a positive difference to the lives of people in our local community and want to bring your excellent organisational skills to a dedicated team of staff and volunteers, we'd love to hear from you.
Key Responsibilities:
As the Operations Manager you will:
● Have operational leadership of the charity, ensuring day to day systems and practices are in good order and operating efficiently and effectively
● Support the Board of Trustees to set annual goals for Ignite Life
● Being the Designated Safeguard Lead for all of Ignite Life’s services.
● In partnership with the Fundraising Manager, ensure a consistent fundraising strategy for the charity is in place, including developing new partnerships and funding streams.
● Taking overall responsibility for the charity’s Health and Safety, and GDPR.
● Have oversight of charity’s financial position, including budgeting and updating managed accounts.
● Provide leadership for the core team of staff and volunteers (around 39 – 5 contracted counsellors and 1 clinical supervisor, 1 full-time employed staff member, 13 volunteers, 14-20 contracted youth mentors).
● Undertake regular and effective reporting to the Trustees.
● Manage annual reporting with the Charity Commission.
About You:
We're looking for someone who is extremely organised, can confidently manage a busy workload while building strong relationships with staff, volunteers and other agencies. You'll bring proven operational experience, alongside a real desire to work in an environment that focuses on supporting and improving the lives of marginalised young people and their families.
You’ll be able to demonstrate the following:
- An ability to build relationships with various stakeholders
- An understanding of mentoring and counselling practice and procedures.
- Strong safeguarding knowledge and practice.
- Excellent and various organisational skills in multiple areas.
- Ability to analyse data and produce clear, evidence-based reports.
- Experience working directly with children and young people.
How to apply:
To apply for this role please send in your cv and a cover letter demonstrating how you meet the criteria.
Providing frontline services to disadvantaged and marginalised young people and families for them to overcome adversity and reach their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SMART CJS – Trust and Foundations Bid Writer
Role Overview
Are you committed to supporting people who are homeless or rough sleeping?
Are you proactive with a positive attitude?
Job Title: Trust and Foundations Bid Writer (with some responsibility for corporate fundraising)
Hours: 37 hours per week
Location: Working from our office in central Bedford, with some provision for remote working.
About SMART CJS
Founded in 1997, we are a charity that provides safe spaces for people who are facing or experiencing homelessness, are rough sleeping or have fallen on tough times. As times have changed, our services have adapted and grown, but we’ve always kept the people we support at the centre of all that we do. We believe that everyone needs a little help sometimes and, with trust, respect and honesty, people can make incredible changes. Our vision is to transform communities so that everyone has the opportunity to achieve their fullest potential, participate in and contribute to all aspects of life. Our mission is to provide safe spaces to work with vulnerable people within our communities, empowering them to make positive changes and take control of their lives.
Why Join Us?
We believe in diversity and inclusion. We welcome applications from individuals of all backgrounds.
Benefits include:
- 27 days Annual Leave (rising to 30 after 3 years) + Bank Holidays (pro rata)
- Generous Pension scheme (after successfully completing a probation period)
- Excellent Development and Growth Opportunities
- Access to a Charity Worker Discount scheme
- Access to the company health and wellbeing service including support with mental health, legal advice and more
- Access to an online GP service
We require all staff and volunteers to be committed to safeguarding and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure and Barring Service (DBS). This job description will be supplemented by annual objectives which will be developed in conjunction with the post holder.
The Role
SMART CJS is looking to recruit a Trusts and Foundations Bid Writer. The successful candidate will also have some responsibility for corporate fundraising with businesses based in Bedford and beyond; this responsibility will be shared with our Community and Corporate Fundraiser.
The main responsibility, though, will be to generate income by writing bids to charitable trusts and foundations, and to statutory funders.
The role will include researching and identifying charity trusts and similar bodies which are able to make an award to SMART. It will also include keeping abreast of developments in fundraising in the charity sector as a whole, especially in the field of grant awarding and, to a lesser extent, of corporate giving.
There will be a probationary period for the role. As it generally takes six months for a grant to be awarded (though some arrive more quickly), the probationary period will need to be for a minimum of seven months, though its precise duration can be negotiated with the successful candidate.
Training will be given; the scope of the training will depend on the candidate’s previous experience.
This is an exciting opportunity to join SMART’s friendly and dedicated team. You’ll need to be able to manage your time effectively; the role is primarily self-directed. We envisage that you’ll be working primarily from our offices in Prebend Street, Bedford, though you'll be able to work from home for some of the time as well. Given the nature of our work, personal resilience is important; some of the stories we use when applying for funding can be emotionally challenging.
Our fundraising comes from regular gifts, donations from the community (individuals and groups), and corporate bodies (businesses). The majority of our fundraising income comes from grants. There will be a realistic target for the amount you need to raise; this will reflect the performance for grant applications in the charity sector as a whole and it will not be unrealistic. Fundraising is not an exact science; the assessment of performance against the targets will be fair and reasonable. The final responsibility for SMART’s fundraising rests with the trustees; they appreciate and understand the complexity of the issues involved.
Main Purpose of the Role
You will work closely with the CEO, the Chair of Trustees, the Head of Business and the fundraising team. The post involves gathering information, writing the bids, tracking the progress of submissions, and reporting back to grant awarders on how their money has been spent, if they require this.
There will also be a responsibility for corporate fundraising. This will involve building relationships with businesses in and beyond the Bedford area. The responsibility for this will be shared with our Community and Corporate Fundraiser.
Key Responsibilities
Fundraising and Bid Writing
- Research and identify suitable grant and funding opportunities from charitable trusts, foundations, and statutory bodies.
- Write and submit high-quality funding applications and proposals in line with SMART’s strategic priorities.
- Work collaboratively with service leads and front line teams to gather accurate, up-to-date data and service information for applications.
- Tailor the applications to the funder’s criteria, using storytelling effectively.
- Manage a pipeline of applications and submissions, ensuring deadlines are met and income targets are tracked.
- Maintain and build relationships with key funders, providing timely reports and updates on grant-funded work.
- Work to realistic targets and be able to provide feedback on these.
- Organisational Development and Support
- Contribute to the strategic development of SMART’s income generation plans.
- Support development of strong internal bid and grant management systems.
- Monitor success rates and provide monthly reporting on funding performance to the Head of Business and to the Chair of Trustees.
- Represent SMART CJS at funding briefings, webinars, and networking opportunities where appropriate.
Other Responsibilities
- Participate in SMART’s performance management and appraisal process.
- Attend the monthly meetings of the Fundraising Committee (a sub‑committee of the Board of Trustees).
- Comply with health and safety policies and procedures.
- Undertake any other duties commensurate with the role, as required by the CEO, the Head of Business or the Chair of Trustees.
Person Specification
Whether you’re already an experienced bid-writer, or whether you think this is something that you could learn to do effectively, we’d like to hear from you. You need to have excellent skills in written English and be able to write in prose that’s clear and readily understandable to the general reader. The criteria for each grant awarder are different; you need to be able to match your bid to what they would like to fund (homelessness, mental health, relief of poverty, women’s issues and so on). You need, then, to tell SMART’s story in a way which appeals to each funder.
You need to have excellent inter-personal skills and be able to work as part of a team. While there is a strong element of self-direction in the role, you need to be able to work closely with senior management and also with the trustees; the trustees have the final responsibility for fundraising in the charity.
You will need, too, to have a commitment to equality, diversity and inclusion, and to have a genuine interest in homelessness and the work of the charity, and a commitment to improving our clients’ lives and wellbeing.
We are looking for a Coordinator to help our small Quaker peace organisation to continue to thrive when our current Coordinator retires at the end of 2026.
You will work with NFPB trustees and members to support Quakers in the North of Britain in their peace work, which covers a wide range of issues. As the only employee, you will need to be self-motivated, flexible and able to work with volunteers and other organisations. The role includes planning and arranging events, networking, communications and administrative tasks. We are looking for someone who is passionate about helping others work for peace.
We would like the new Coordinator to be in post by early October to allow a reasonable handover with the current Coordinator.
NB: Whilst the office is currently in Bolton, this may move if a different location is more appropriate for the succesful candidate
Applications MUST be received by 24 April 2026, 5pm. There is no application form. We invite candidates to submit their CV together with a one page statement outlining their motivation to apply for this role and the names and contact details of two referees (one of which might be some one who knows you personally outside a work context).
Are you a fundraising expert intrigued by the idea of transforming healthcare through the power of volunteering? If so, we have an incredible opportunity for you!
Helpforce is on a mission to revolutionise health volunteering, and we’re looking for a dynamic, strategic, and results-driven Head of Business Development & Fundraising to lead this work. This is your chance to shape the future of a award-winning national charity at the intersection of innovation, impact, and social good.
You will develop and deliver an integrated strategy across philanthropic fundraising (grants, trusts, high-net-worth donors) and revenue-generating business development. Reporting to the CEO/SMT and working closely with Communications, Finance, and Programme teams, you’ll ensure strong prioritisation, clear pipeline management, and robust forecasting to support decision-making.
You’ll also play a visible external role, representing Helpforce at events, building strategic relationships, and identifying new opportunities through proactive networking.
Since our launch in 2017, we’ve championed a vision where volunteering is integral to healthcare at its best. We work with NHS Trusts and healthcare organisations to co-create volunteering models that address key challenges, while building evidence of their impact. Our insights help health leaders invest in solutions that improve patient experience, ease pressure on staff, and deliver meaningful benefits for the volunteers who give their time and talents.
This is not just any job, this is a chance to make a tangible difference to the lives of millions who receive and deliver healthcare.
Key Responsibilities
Strategy & Leadership
- Lead the development and delivery of an integrated income-generation strategy.
- Identify and assess new fundraising and business development opportunities.
- Work with the CEO and SMT to set annual revenue targets, KPIs and income projections, ensuring accurate and timely forecasting.
- Utilise your senior level networks to identify new areas Helpforce can operate in.
- Ensure all income-generating activities align with Helpforce’s financial strategy and comply with internal governance and approval processes.
Fundraising
- Develop and manage a healthy pipeline of funding prospects including trusts, foundations, institutional funders, and HNWIs.
- Shape and oversee compelling value propositions, funding proposals, donor reports, and stewardship plans – incorporating storytelling into high-calibre content.
- Manage relationships with existing funders, ensuring high-quality communication and reporting.
- Ensure full compliance with restricted fund terms and grant agreements, working with Finance to monitor allocation and utilisation of funding.
- Uphold ethical fundraising standards and ensure alignment with the Fundraising Regulator Code of Practice.
- Deliver year on year growth in fundraising income against agreed targets.
Business Development
- Identify and develop new markets, partnership models and products offerings.
- Leverage the excellent track record and reputation of Helpforce, using our sector-leading evidence of impact to generate new opportunities.
- Lead the preparation of bids, tenders, proposals, and commercial negotiations, ensuring all opportunities are assessed for fit, feasibility, pricing, and margin.
- Collaborate with programme managers to package services for sale or partnership.
- Conduct due diligence on prospective partners and commercial clients to ensure values alignment and manage reputational risk.
Relationship Management
- Build and maintain relationships with donors, funders, corporate partners, and public sector stakeholders.
- Represent the organisation at external events, conferences, and networking opportunities to raise visibility and strengthen the organisation’s profile.
- Support senior-level relationship-building with strategic funders and institutional partners, working alongside the CEO and Trustees where appropriate.
- Maintain a focused approach to cultivating a number of high potential relationships positioned for long term or multi-year support.
Finance & Reporting
- Set, monitor, and report on income targets, pipeline health, ROI and overall income performance against agreed KPIs.
- Develop budgets and financial forecasts for all income streams ensuring accuracy, transparency, and timely updates for senior decision-making.
- Liaise with the Finance team to ensure accurate tracking, reporting and audit-readiness.
- Collaborate with Finance to ensure accurate funder-specific financial reporting, including restricted/unrestricted income reporting and grant reconciliations.
- Monitor income and expenditure related to income generation activities, support financial planning, and advise on funding risks and sustainability.
- Provide clear insights into income confidence levels, timelines, risks, and mitigation actions.
Person Specification
Essential
- 5+ years of senior-level experience in fundraising, business development, or strategic partnerships.
- Proventrack recordof raising significant funding (6–7 figure).
- Demonstrated experience developing and delivering successful income-generation strategies.
- Above excellent written communication and document design skills (grant writing, proposals, reporting).
- Strong negotiation, commercial awareness and contract management skills.
- Highly confident in face-to-face relationship building, networking and able to represent Helpforce effectively at external meetings, events, and conferences.
- Proven ability to identify and build new strategic relationships across diverse sectors, including government agencies, NHS, philanthropy, and corporate partners.
- Ability to work with resilience, maintain momentum under pressure, and adapt quickly to evolving opportunities.
Desirable
- Experience in a non-profit, NGO, social enterprise, or impact-driven business.
- Knowledge of CRM systems and fundraising databases.
- Sector knowledge: [e.g. healthcare].
Equality and Diversity
Helpforce encourages applications from all backgrounds, communities and industries. We're committed to having a team that has diverse skills, experiences and abilities. We actively encourage BAME and disabled applicants and value the positive impact that difference has on our organisation. We are committed to equality and diversity within our workforce and all opportunities provided by Helpforce.
Location
Remote, but travel to the London office will be required, as will UK wide client meetings.
Closing date for applications is 9th April 2026. Please use the application link to send us your CV and a covering letter to support your application. Applications submitted without a covering letter may not be considered.
REF-227 559
We’re looking for an experienced, compassionate leader to oversee the day‑to‑day running of our national helpline services and co‑ordinate our Survivors Forums. This is a unique opportunity to shape a trauma‑informed, high‑quality support service for victims and survivors of rape and sexual abuse, as well as those who support them.
In this role, you’ll ensure our helplines remain safe, accessible, and responsive, providing steady leadership in a fast‑paced, emotionally complex environment. You’ll offer clinical supervision, guide a dedicated team of staff and volunteers, and champion best practice in safeguarding, risk management, and service quality.
You’ll also play a key part in strengthening survivor voices by supporting and co‑ordinating our Survivors Forums—helping shape the future of our organisation and the wider sector.
If you’re a qualified counsellor and clinical supervisor with experience managing frontline support or crisis services—and you’re driven by a commitment to trauma‑informed, survivor‑centred practice—this role offers the chance to lead meaningful change and support a service that truly matters.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.



Are you passionate about supporting children and young people affected by domestic abuse? Do you want to make a real difference through therapeutic support in a trauma-informed, child-centred environment? Join Acorns as a Mental Health & Wellbeing Project Worker.
About the Role
We are seeking an experienced and empathetic Mental Health & Wellbeing Project Worker to contribute to the development and delivery of flexible support services which address the psychological and emotional needs of children, young people and families living with the effects of domestic abuse, in North Tyneside and Northumberland. You will help to develop, organise and facilitate key aspects of the service as requested by the Team Coordinator such one-to-one support interventions, group work, and youth participation opportunities in a variety of settings including in-house, schools and community venues. Post is to be predominantly based in Northumberland.
Key Responsibilities
- Develop and deliver flexible one to one support sessions, using a range of interventions to assess and positively contribute to the individual wellbeing needs of children and young people impacted by domestic abuse.
- Support service users, particularly within the 11-16 age group to develop personal and life skills, promoting self-esteem and independence, and raising awareness of other support services and opportunities available to them and their families.
- Contribute to the planning and delivery of group work, activities and events, including the continued development of service user participation
- Work in partnership with statutory and voluntary agencies to ensure coordinated care and refer service users to additional sources of help and protection as needed.
- Adhere to safeguarding, confidentiality, and equal opportunities policies while maintaining accurate and confidential records, reporting appropriately, and complying with organisational guidelines.
- Participate in training, supervision, and team activities, contributing flexibly to service development and supporting broader organisational goals as required by management.
About You
- Holds qualifications and relevant experience in social care, childcare, youth work, or a therapeutic field
- Experience working directly with children and young people with an excellent understanding of common issues relating to child development, mental health and wellbeing
- Experienced in one-to-one casework, group facilitation, youth programmes, and multi-agency working, with a proven ability to assess needs and connect individuals to appropriate support services.
- Effective communicator with the ability to engage sensitively and non-judgementally with service users, demonstrating empathy, professionalism, and a commitment to empowering individuals.
- Skilled in managing workloads, maintaining accurate records, writing reports, and meeting deadlines under pressure, with strong time management and attention to detail.
- A motivated, flexible team player who values equality and diversity, and brings creativity and initiative to their practice.
- Driver with access to a reliable vehicle for work purposes. This role involves frequent travel to and from locations across North Tyneside and Northumberland to meet the varied needs of service users.
Please note, that an enhanced DBS check will be required.
Why join us?
This is a fantastic opportunity to be part of a positive, compassionate and impact-driven team. You’ll enjoy flexible working arrangements and autonomy in your role, opportunities for professional development and training, a supportive environment, reflective supervision, and the chance to help shape our systems for the better.
We warmly welcome applications from all sections of the community and are committed to equal opportunities.
Ready to apply? Download the candidate pack and get started! We’ll invite you to send us your CV and a short supporting statement outlining your experience and fit for the role.
If you are committed to empowering children and young people and want to be part of a team making lasting change, we’d love to hear from you.
Please make sure you include in/with your CV and personal statement:
- Name, previous names, and address.
- Education and training history, including any qualifications and the awarding body, any relevant training recently undertaken and any professional memberships.
- A full employment history in chronological order.
- Details of any convictions, spent and unspent. Details of any relation to the organisation or staff.
- A signed & dated declaration confirming that information provided is true, with no omissions. You must understand that providing false details can lead to rejection or dismissal, plus a possible referral to the police.
- All of the above information is only used to assess the candidate suitability, and will be treated with the strictest confidentiality, and stored and retained according to our GDPR policies and procedures which are available upon request.
Equality & Diversity Statement
Acorns will be proactive in all matters relating to equality of opportunity and diversity. We value and will celebrate the benefits brought to our organisation by a diverse population within our communities, services, staff and volunteers team, and Board of Trustees. We commit to creating an environment, through training, practice and policy, where Trustees, employees, volunteers and service users are encouraged by example and guidance to confront and challenge discrimination where and whenever it arises, whether between colleagues or in any other area of the organisation’s work.
Acorns commits to:
- Actively challenge discrimination;
- Ensure that all staff, volunteers and service users are treated fairly;
- Make sure that our activities and services are truly accessible to all who might benefit;
- Work collaboratively with other organisations to address inequality;
- Work to promote an organisational culture of diversity;
- Strive to ensure that the profile of trustees, staff and volunteers reflects the wider communities within which we operate.
Everyone engaging with Acorns, as a servicer user, volunteer, or staff member, will be expected at all times to treat other people with respect and consideration. Our full Equality & Diversity Policy is available upon request.
Safeguarding Statement
Acorns believes that no child, young person or adult should ever experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and keep them safe. We are committed to practice in a way that protects them, to promoting their well-being and enjoyment and protecting their health, safety and general welfare while in the company, employ or care of Acorns staff or volunteers. Safeguarding and protection of those at risk is everyone’s business; it is everyone’s duty to report any safeguarding concerns to the relevant agency. We also practice Safer Recruitment practices. Our full safeguarding policies are available upon request.
Please ensure that you submit a full CV as detailed in the job ad, with a personal statement outlining your fit for the role, signed and dated to confirm that information provided is true, with no omissions, plus the completed self-disclosure and consent form. You must understand that providing false details can lead to rejection or dismissal, plus a possible referral to the police.
The client requests no contact from agencies or media sales.
CEO
- Salary for FTE: £62,000 - £75,000 dependant on experience
- 38 hours a week over 5 days (flexibility for right candidate)
- Home-based with travel for events and meetings
Reporting into the Board of Trustees, we are seeking an inspirational CEO for the PDA Society, who can lead with humility and curiosity, empowering and supporting our staff along the journey. They will be responsible for the day-to-day management of the charity and its staff and volunteers, and will oversee the development of our training products, research and support services, whilst ensuring sustainable growth in impact and income.
This is a fantastic opportunity to join a trusted enterprise within the PDA community with a strong mission and a committed, values driven team. The successful candidate will be passionate about improving the lives of PDAers and their families. You will be energetic, creative and bring new ideas for enhancing the charity’s reputation, through nurturing existing relationships and developing new ones to achieve the charities goals. Our ideal candidate will have lived experience of autism, PDA or other neurodivergence although this is not essential.
Closing date for applications: Midnight on 22nd April 2026
Interviews with Trustees: April / May 2026
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
Location: Camden (Head Office)/Hybrid
Salary: £38,615 - £40,234 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Tuesday 21st April 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Fundraising Manager (Individual Giving) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace is embarking on a new five-year fundraising strategy, with ambitious plans to double fundraised income to £3m by 2031. This voluntary income plays a pivotal role in the financial wellbeing of the charity, enabling us to do more to support the thousands of women and children who come to us each year as a result of violence against women and girls.
Fundraising at Solace works closely with colleagues responsible for winning and managing statutory funding contracts, and is situated within the Business Development Directorate, alongside our award-winning Communications, Partnerships & Public Affairs teams. You will collaborate with colleagues within Fundraising – including Corporate, Individual Giving and Community – as well as across the organisation including senior leadership and Solace’s wider support and volunteer networks such as trustees and its lived-experience-led Shadow Board.
About the Role
This role will lead on our organisational approach to individual giving, legacies, campaigns and appeals, and community fundraising. The role plays an important part in raising vital unrestricted income and connecting us with our loyal supporters.
About You
You will be a collaborative, creative and solution-focused with the ability to drive forward an unrestricted fundraising strategy that both connects us with our local roots and deliver campaigns and projects that have national reach and drive income.
With a knowledge and an understanding of individual giving and campaigns and ideally some experience of legacy and community fundraising to drive individual giving. Working closely with our Communications Team, you will bring a creativity and storytelling to our fundraising.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
We are looking for a committed and proactive Safeguarding, Complaints and Assurance Officer to play a vital role in strengthening our organisational governance and ensuring the safety, wellbeing, and satisfaction of the people we support.
This is an exciting opportunity to join our charity at a pivotal time and help shape best practice, champion learning, and support continuous improvement across safeguarding, complaints management, and organisational assurance.
About the Role
As our Safeguarding, Complaints and Assurance Officer, you will:
Safeguarding
- Act as the central point of contact for all safeguarding concerns
- Coordinate referrals, maintaining accurate and compliant records
- Support staff in recognising and reporting concerns
- Liaise with statutory agencies such as local authorities and police
- Monitor trends and escalate risks appropriately
Complaints Management
- Lead and oversee the end‑to‑end complaints process
- Ensure fair, consistent, and timely resolution
- Conduct or support investigations
- Maintain clear, auditable complaint records
- Communicate professionally and transparently with complainants
Assurance, Risk & Continuous Improvement
- Provide assurance that risks are identified, recorded, and managed
- Produce regular reports for senior leaders and trustees
- Support internal audits and external inspections
- Analyse data to identify themes and embed organisational learning
- Contribute to policy development and staff training
About You
We’re looking for someone who is:
- Highly professional, organised and confidential in their approach
- Able to work independently and make sound judgements
- Compassionate, proactive and committed to our charity’s values
- Confident in communicating with a wide range of stakeholders
- Skilled in analysing information and producing clear reports
Essential experience:
- Managing safeguarding concerns in a charity, public, or regulated setting
- Handling and investigating complaints
- Strong knowledge of safeguarding legislation
- Experience with risk management and assurance processes
Desirable experience:
- Working within the charity or voluntary sector
- Supporting audits or regulatory inspections
- Training or qualifications in safeguarding, social care, law, or investigations
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £30,000 per annum
Hours: 30 hours per week, Monday – Friday
Location: Home based but there is a requirement to be based in The Midlands
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Sydenham Garden is seeking to appoint a Community Engagement and Fundraising Lead for two days per week on a fixed term contract for two years. They will join our team of 14 staff and 70 volunteers supporting people living with mental ill-health and dementia in south-east London.
Positions: Community Engagement and Fundraising Lead
Contract: Fixed term for 1 year,
Hours: 0.4 FTE 15 hours per week
Salary: £38,000 pro rata
Annual leave: 33 days including bank holidays pro rata
Location: Sydenham Garden Resource Centre, SE23 2LW or working from home – minimum 1 day a month in office
Application closing date: 9am Monday 13 April
Interview date: Friday 24 April
Our Organisation
Sydenham Garden, based in Lewisham in South-East London, is a special, unique and beloved wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We were established in 2002 and will celebrate our 25th anniversary in 2027. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give our primary beneficiaries). People are referred to us from community organisations and health professionals and we use an integrative approach where those with different degrees of mental and physical ill health come together with volunteers from the local community to reduce social exclusion and prejudice. Each year we work with on average over 250 co-workers and over 70 volunteers.
About you
You’ll have experience in building relationships with individual donors, increasing income from community sources and engaging and enthusing volunteers and supporters around a cause. You’ll have excellent communication and people skills and feel comfortable both thinking strategically and managing competing priorities day-to-day. Most importantly, you’ll thrive in a small team working to make a big impact for people living with mental ill-health and dementia.
Why you should join us
Sydenham Garden is a small team rooted in our local community, and that community is at the centre of everything we do; from the people we support, to the volunteers and neighbours who get involved in our gardens and our work in all sorts of ways.
We work collaboratively, support each other across different areas of the organisation, and aren't afraid to try new approaches and learn from what doesn't work. We're values-led, we care deeply about our impact, and we hold ourselves accountable to the people and communities we serve.
We're also confident advocates for our work, and comfortable making the case for Sydenham Garden to funders, partners and the wider community.
Equity, Diversity and Inclusion
Sydenham Garden is committed to Diversity, Equity and Inclusion (DEI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.
The client requests no contact from agencies or media sales.
