Youth services manager jobs

MAIN PURPOSE OF THE ROLE

The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.

PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.

Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.

What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.

PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE

● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.

DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.

Following a successful application to the Henry Smith Foundation we are seeking a passionate, committed and flexible Support Worker (35 hours per week) to join our team to support young people and families, primarily focusing on LGBTQ+ young people but working with the wider team to ensure all young people and families are supported.

The main aims of the post are to ensure:

• The charity delivers quality information, advice, guidance and advocacy services which improve outcomes for LGBTQ+ young people in Calderdale & Kirklees.
• LGBTQ+ young people who face additional access barriers are reached and given the opportunity to engage with the service, reducing their isolation and loneliness.
• LGBTQ+ young people have emotionally healthy relationships with their family, friends and intimate partners.

The above would be achieved through group work, youth groups, parent and family groups, 121 work, attending professional meetings such as Team Around The Family and Child In Need meetings, mediating between families and schools, networking, stand events such as Pride’s and Freshers events, offsite activities and family support sessions.

This is a service user and public facing role. The successful candidate will be expected to attend sessions, meetings and events across in Calderdale & Kirklees

The right candidate will have:

• JNC Level 3 Youth and Community Work qualification or a willingness to undertake training. We welcome applicants with equivalent qualifications and experience in relevant sectors inclusive of child care, teaching, social work, nursing etc (or due to complete 2026 - 2027).

• A minimum 12-months experience of working with children, young people aged 25 and under and/or families
• An ability to assess needs and involve young people in identifying appropriate self-action plans
• Knowledge and understanding of the impact of Homophobia, Biphobia and transphobia on LGBTQ+ young people
• A flexible approach to work and willingness to work some evenings and weekends
• A full clean driving license and access to a car

What you'd get from us:

• Training and development opportunities
• A generous annual leave entitlement, 31 day per year plus bank holidays
• 6% pension contribution
• Life Assurance at three-times salary rate
• An employee health plan, helping with the costs of dental, optical treatments etc
• Access to staff counselling
• Perkbox Employee Benefits - 1000+ deals and discounts
• Travel expenses
• Flexible and hybrid working
• Earn between £26,510.82 – 27,836.36
• Pay award pending

Why you'd work for us:

• So you can use your skills and passion to influence change and improve outcomes for some of the most stigmatised and marginalised people in Calderdale & Kirklees
• Gain experience, build your transferable skills and learn new ones
• Be part of an amazing, committed team challenging stigma, bias, and inequalities

Job Description 

Job Title:Events Fundraiser

Directorate:Engagement & Fundraising

Team/Department (if specific):Supporter Management Team/ Philanthropy & Partnerships

Date Written/ Amended:Feb 2026

Context and Background

The NSPCC’s mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We share it. It drives our Engagement and Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse.

Within the Engagement and Fundraising Directorate, our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause. To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income.

In a challenging fundraising environment, the need to keep children safe from abuse and neglect remains urgent. The Supporter Management team sits within the Philanthropy & Partnerships Department, established to steward and grow the NSPCC’s ‘High Value’ audience. This function delivers the research, propositions, communications and events that enable fundraisers to build rewarding, long-term relationships with our biggest supporters. 

In this role, you will work with colleagues to identify which events will most attract and motivate high value supporters. You will then design and deliver these, working with external stakeholders where appropriate. Through your work, you will be giving donors the opportunity to understand our work and the difference their support makes. And by doing that, you’ll help to keep hundreds of thousands of children safe. 

Job purpose

·To maximise income and support from high value prospects and donors through the delivery and promotion of innovative and high-quality engagement and stewardship events 

Key relationships - Internal

·Reports to the Engagement & Stewardship Manager

·Works closely with the Supporter Management team, Philanthropy & Partnerships colleagues

·Collaborates with colleagues across Strategy & Knowledge, Services, Communications and the CEO’s office

Key relationships - External

·Works with a range of colleagues from other charities and fundraising organisations to ensure our events remain competitive. 

·External suppliers

·Key volunteers and NSPCC representatives, and their staff

Main duties and responsibilities

·To manage and deliver a portfolio of engagement and stewardship events, coordinating all event logistics.

·To work closely with the Engagement and Stewardship Manager and the Stewardship Executive to ensure events are integrated with and complement the overall stewardship plan for supporters.

·To manage events budgets, ensuring adherence to financial constraints.

·To ensure that stewardship events are fit-for-purpose through regular evaluation and monitoring of delivery against objectives.

·To collaborate and support departments and teams using engagement events and stewardship in their fundraising by sharing best practice, audience insight, knowledge and contacts.

·To manage relationships with senior volunteers and key supporters in relation to engagement and stewardship events.

·To use creativity to develop a file of the interesting and engaging elements that constitute a successful event (e.g. interesting venues, excellent caterers, etc.).

Responsibilities for all Staff within the Engagement & Fundraising directorate

·To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.   

·To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.   

·To adhere to all the NSPCC’s service standards, policies and procedures.    

·To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.  

·To maintain an awareness of and comply with NSPPC data protection regulations.    

·To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.   

·To work in a manner that supports equality, diversity and inclusion    

·To be pro-active in identifying ways to improve personal and team performance   

·To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.   

·To maintain awareness of NSPCCs safeguarding duties and comply with Safeguarding Code of Conduct.   

·To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.   

·A commitment to safeguard and promote the welfare of children, young people and adults at risk.

Person specification

1.Experience of success in delivering results through managing engagement and stewardship events.

2.Well-developed ability to build, manage and develop relationships with individuals and teams, both internally and externally and to negotiate and achieve objectives through these relationships.

3.Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.

4.The ability to plan, monitor and implement projects/ events/ initiatives to agreed deadlines, often with conflicting priorities and demands.

5.Proven ability to demonstrate initiative and creativity to achieve desired outcomes.

6.Ability to pay close attention to detail whilst not losing sight of overall objectives. Willingness to work flexibly in approach to work and/ or work time requirements

7.Excellent organisational skills with the ability to manage projects, organise and plan own work and the work of others and establish clear priorities in order to meet agreed objectives and deadlines. 

8.Proficiency in using Raisers Edge or a comparable CRM package and Windows based software packages including word processing, spreadsheets, electronic mail and the internet.

9.Ideally, experience of working with high value fundraising. 

10.Experience of managing budgets, adhering to financial constraints, monitoring and forecasting income and expenditure, identifying possible shortfalls or overspends and taking timely and appropriate mitigating action.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. 

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Our principles: 

·Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. 

·Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

·We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

·Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

·As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

·All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

We are recruiting a Young Adult Carers (YAC) Support Worker to join the East London YACs Project, delivered in partnership between Carers Centre Tower Hamlets and City & Hackney Carers Centre. 

About Us 

Carers Centre Tower Hamlets has supported unpaid carers for over 25 years, providing advice, advocacy, wellbeing activities and hospital-based support to carers of all ages. We are rooted in our community and committed to tackling inequality, reducing poverty and improving carers’ life chances. 

City & Hackney Carers Centre has been supporting carers in Hackney and the City of London since 1996. They provide information, peer support, emotional wellbeing services and specialist programmes for carers across the life course. Together, our organisations bring deep local knowledge, strong partnerships and a shared commitment to co-production. 

Through this joint project, we are building a cross-borough service that reduces isolation, improves wellbeing and creates real opportunities for young adult carers aged 16–25. 

About the Role 

Young adult carers often balance education, employment and relationships alongside caring for someone they love. Many experience isolation, stress and limited opportunities. 

This role is about creating safe spaces, building peer networks and supporting young people to shape their futures. 

You will: 

• Provide one-to-one support to young adult carers across Tower Hamlets and Hackney 

• Co-facilitate weekly peer support groups 

• Deliver outreach in colleges, community settings and partner services 

• Organise respite activities, workshops and trips 

• Support young people to access education, employment and wellbeing services 

• Contribute to a co-produced programme designed with young adult carers 

You will help deliver clear project outcomes, including supporting at least 120 young adult carers per year and enabling 80% to report improved wellbeing and reduced isolation. 

About You 

We are looking for someone who: 

• Has experience working with young people aged 16–25 

• Can build trust quickly and facilitate engaging group sessions 

• Understands the pressures faced by young carers 

• Is organised and confident managing a caseload 

• Is committed to equality, inclusion and youth empowerment 

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity;s entertainers; from magicians to musicians, artists, fairies and therapy dogs, enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The charity is looking for a Public Fundraising Manager to join their growing, values-led team.

Public Fundraising Manager
Full time, 37.5 hours per week
London (N5) – minimum of three days in the office (Monday, Tuesday and Thursday)
£40,000

The Public Fundraising Manager will lead the individual giving, in-memory, legacies, challenge events and community fundraising activities, building on strong foundations that are already in place across these areas. The Manager will be responsible for around £400,000 of income per year, largely across challenge events, community fundraising, and individual giving. You will be an ambitious professional individual who will go above and beyond to help raise the charity’s profile, build the supporter base, and deliver exceptional standards of donor care to grass roots supporters.

Reporting to the Director of Fundraising, the postholder will have experience in at least one or more of the key public fundraising areas: individual giving, challenge events, community fundraising, legacy and in memory fundraising. You will be an exceptional relationship builder with strong emotional intelligence and influencing skills, providing a creative and ambitious approach to fundraising with evidence of public speaking and crafting compelling proposals and impact stories.

How to Apply
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 

Design and Communications Manager

Salary: £38,000 - £41,000 per annum + benefits

Hours: 37.5 hours per week

Type: 12-month FTC, April/May 2026 start preferred  

Are you an experienced Design and Communications Manager looking for a new and exciting opportunity? Here at Seashell, we are looking for a talented individual who is passionate about making a difference to the lives of others…

About Seashell Trust

Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, bespoke Residential Care Homes, Outreach Health and Family Services that support over 8,000 people a year. We provide expert education and residential care for children and young adults with multiple complex disabilities including, profound learning difficulties, multi-sensory impairments, mobility issues and neurological disorders like severe autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young adults and the Seashell team.

We are currently in the midst of the largest fundraising appeal in our 200-year history which will see our campus become the national centre of excellence for the education and residential care of children and young adults with the most complex disabilities.

In 2015 we raised £10 million to build our residential care facility Sir Norman Stoller Way and in 2023, opened The Moulding Foundation building, a £25 million home for Royal School Manchester. Building is now complete for our new Royal College Manchester; The Ged Mason building opened in early February 2026.

About the role

The Design and Communications Manager is responsible for managing Seashell’s brand identity so that it engages effectively with our audiences, reflects our values and articulates our ambitions.

Key Responsibilities

• Act as lead designer for the Trust and work with the Head of Marketing and Communications to establish clear direction for enhancing brand awareness
• Collaborate with internal and external stakeholders to champion the Seashell brand, providing design insight and input into key campaigns.
• Design and create marketing and communications materials, as well as keeping the brand/marketing and communications toolkit and content bank up to date, to help our teams create their own materials to strengthen our brand and amplify awareness.
• Lead on design or oversee artwork for key organisational documents (impact report etc.) campaigns, fundraising events, reports, prospectuses, impact stories, social media, advertising and any other key content required.
• Act as ‘brand guardian’ and maintain brand assets and guidelines. Ensure consistent application of design standards and brand guidelines across all departments and communications
• Support Seashell’s understanding of its brand guidelines - including tone of voice, sentiment, inclusive language and visual identity - through the provision of advice and guidance to internal stakeholders.
• Co-ordinate the development and delivery of creative content to strengthen and promote our brand, supporting Seashell’s strategic priorities and business planning requirements
• Work with suppliers and stakeholders throughout the development cycle. Duties include writing design and technical briefs, scoping technical development projects with colleagues and suppliers, establishing systems that will enable the functions to be most impactful
• Be accountable for the efficient management of key budgets, ensuring appropriate and effective spend
• Carry out any other duties as may be reasonably required

Full job description is available upon request

What you will need for the role:

•  Previous experience in design led role is essential - experience of working in a marketing and communications role in an education and care setting, particularly within the charity sector is desirable
• Strong graphic design skills and proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop) and/or equivalent tools.
• Proven design skills, able to create high quality artwork that elevates a brand
•  Competent user of website content management systems, WordPress in particular
• Ability to write and edit high quality, engaging and informative marketing communications copy
• Experience of working in a fast-paced environment, with an ability to handle numerous projects with competing deadlines and priorities
• Excellent communication and relationship development skills.
• Happy to work outside of office hours on occasions by agreement
• Enthusiasm and commitment to giving the children and young adults at Seashell the best opportunities.

What we can offer you:

• Access to our on-site inclusive gym, fitness classes and state of the art swimming pool
• Blue Light discount scheme
• Benenden Health Care Membership – access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice
• Access to a wide range of vocational programmes to support you in your job role
• Life Assurance (3x Annual base salary) subject to terms and conditions
• Cycle to work scheme
• Free on-site parking
• Paid Enhanced DBS

About recruitment at Seashell

Please upload your CV to apply. As per our Safer Recruitment procedure, you will be required to complete a Seashell Application Form as part of our recruitment process.

We provide a caring environment that is safeguarded and committed to promoting learning, respect and independence, as well as dignity for all of our students. As part of our safer recruitment procedure, successful candidates will be required to undergo an enhanced DBS check (no cost) and full references will be taken.

We value our employees and recognise the need to recruit, retain and develop highly skilled and committed talent who share our vision and values!

We value diversity and are committed to equal opportunities. We are an inclusive employer and welcome all applications.

Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. If you require any reasonable adjustments for an interview, please highlight this to our Recruitment Team in advance.

This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.

About Adolescent Health Study

The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records.

There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Engagement and Involvement Officer will play a central role in supporting meaningful engagement and involvement of young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study.

Primarily, the postholder will be responsible for the stewardship and coordination of the AHS Young People’s Advisory Group (YPAG). The post-holder will provide ongoing support to YPAG members to ensure their active participation in opportunities to inform and shape the work of AHS. This will include working closely with the adults in the YPAG members’ lives, including parents/carers, teachers and other relevant adults or professionals. The postholder will also be required to build positive working relationships with other organisations and institutions that work directly with young people. They will support the Engagement and Involvement Lead to develop mechanisms to reach wider and more diverse groups of young people to take part in engagement and involvement activities at AHS.  

This is a role that requires confidence, autonomy, enthusiasm and skill. The post-holder will be a strong advocate for children’s rights, have a sound working knowledge and understanding of safeguarding practices, and demonstrate experience of co-ordinating youth advisory groups, youth councils or similar.

Main responsibilities

Coordination & facilitation

• Plan, organise, and deliver regular meetings, workshops, and consultation sessions with young people.
• Develop accessible, inclusive and engaging materials to support young people’s participation in activities and discussions.
• Ensure robust mechanisms are in place to facilitate a feedback loop, communicating to young people the impact of their input.
• Ensure safeguarding, wellbeing, and inclusion are embedded in all activities.
• Lead on and maintain communication with young people, parents/carers (where appropriate), and partner organisations.

Support for young people

• Provide guidance, pastoral support, and clear information to help young people take part confidently and safely.
• Facilitate training and development opportunities to build young people’s skills, knowledge, and confidence.
• Foster an environment where young people feel respected, valued, and listened to.
• Manage mechanisms for reward and recognition of young people’s input and contributions.

Strengthen and enable staff team

• Strengthen knowledge and understanding of youth engagement and involvement across the organisation.
• Enable the wider staff team to plan and conduct activities with the YPAG and wider groups of young people, supporting the design of involvement tasks that are age-appropriate, inclusive, and aligned with best practice.
• Provide feedback to colleagues on how to maximise the impact of youth involvement.

Administration & governance

• Manage recruitment and onboarding processes for YPAG members.
• Oversee consent processes, data handling, and safeguarding requirements.
• Coordinate payments, incentives, travel, and expenses for young people.
• Maintain accurate records, produce meeting notes, and ensure timely communication.
• Support the Engagement and Involvement Lead to track, document and report on outcomes and the influence of young people’s involvement on projects and workstreams.

Continuous learning and development

• Contribute to the development of the organisation’s engagement and involvement strategy.
• Contribute to the evaluation of engagement and involvement activities and gather feedback from young people, parents/carers and other relevant parties we work closely with.
• Maintain an interest and working knowledge of best practice in youth involvement, participation, and co‑production.
• Identify opportunities to share learning and reflections with the AHS team and wider colleagues to continuously improve practice and processes.

Interest-holder and partner engagement

• Build and maintain partnerships with schools, youth organisations, and community groups to recruit and support young people to engage in engagement and involvement activities.
• Provide verbal and written presentations of engagement and involvement work with young people to internal and external audiences.
• Represent AHS in meetings, workshops and events where appropriate.

Knowledge, skills and experience

Essential criteria

• Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools).
• A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting.
• Strong facilitation and communication skills, especially with young audiences.
• Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice.
• Experience of co-ordinating a youth advisory group, council, board or similar structure
• Ability to work autonomously, prioritising tasks and manage own workload.
• Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration.
• Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing.
• Demonstrated commitment to children’s rights, youth participation and the meaningful inclusion of young people’s views and perspectives.
• Confidence using online meeting tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365).

Desirable criteria

• Relevant qualification in youth participation, youth work, community engagement or similar.
• Understanding of public involvement in research or willingness to develop expertise.
• Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood.
• Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
• Experience using digital engagement and facilitation tools for online sessions (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint).

Dimensions

• This has been designed as a full-time role, although part-time work could be considered for the right candidate.
• Flexible working may be required across several geographical locations in the UK.  Travel may be necessary to various AHS locations and partner organisations.
• Willingness to work hours flexibly including some evenings/weekends.

Additional Information

• Enhanced DBS/PVG or equivalent safeguarding check will be required.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on End of Day Sunday 29 March.

Interviews are currently expected to be held during the weeks commencing 27 April and 05 May.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Overview

CGL Buckinghamshire Children and Family Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.

The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.

Where: This role will be based across Buckinghamshire County

When: We're looking for the right person to join our team ASAP on a permanent contract

Hours: Full Time, 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 per annum, pro rata

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
• Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
• Identifying and responding effectively to potential safeguarding issues. 
• Reducing drug and alcohol related harm to young people and the wider community. 
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience 
• Working flexibly across sites where required

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

2/3/2026

Closing Date

20/2/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Systems and Insights Lead (HR)

Drive impact at Depaul UK by turning People data into insight, improving HR systems, and strengthening processes that enhance the employee experience and support our mission to prevent homelessness.

Location: Sherborne House, London

Salary: £37,340 Per annum

Closing Date: 15 March, 2026

Employment Type: 10 months fixed-term contract (maternity cover)

Hours per week: 37.5

About the Role

You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. We’re looking for a proactive People Data & Systems Lead to strengthen our People, Organisation and Development (POD) function and help us deliver an exceptional employee experience.

In this role, you’ll turn People data into clear insights, enhance HR systems, and drive continuous improvement across the organisation. You’ll lead on data integrity and governance, develop dashboards and KPIs, and provide high‑quality reporting that supports confident, evidence‑based decision‑making. You’ll also oversee payroll‑related processes, support policy reviews and TUPE activity, and guide managers through people‑related queries.

 In this role, you will:

· Analyse People data to identify trends and opportunities

· Develop and improve HR / POD systems, reports, and metrics

· Ensuring data accuracy, security, and GDPR compliance

· Support payroll preparation and employee‑lifecycle administration

· Collaborate with Business Partners to deliver data‑driven solutions

· Drive process improvements across HR / POD services

If you’re motivated by meaningful impact, confident with HR / POD data and systems, and committed to inclusive, values‑led practice, we’d love to hear from you.

Please note that this job is offered as a 10 months fixed-term contract (maternity cover).

About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.

About the role and you

We are recruiting for a management accountant to work within our busy finance team at our Bromsgrove office.

You will be a professionally qualified accountant able to provide technical leadership as well as ongiong support to the Director of finance and coaching to the wider finance team. You will be a team player and have excellent attention to detail. You will need previous experience in management accounting as well as strong communication skills and the ability to liaise effectively with non-finance staff. Previous sytems experience (Xledger preferred), as well as an excellent knowledge of Excel.

What you'll get from us

• hybrid working with 3 days in the office
• free car parking
• NEST pension
• 33 days' annual leave rising to 38 days (inclusive of statutory bank holidays) following qualifying period
• up to 5 days learning and development per year
• flu jabs
• eye tests
• season ticket loans
• charity discounts
• employee assistance programme
• option of Benenden medical cover

How to apply

To apply, please download the job pack and return your completed documents by Monday 9th March @9:00am. Stage 1 Teams interviews are scheduled to take place on Monday 23rd March with Stage 2 face to face intervidews scheduled to take place on Monday 30th March for shortlisted candidates.

Please note that only applications with all sections completed will be reviewed during shortlisting. We do not accept AI generated responses. 

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#managementaccountant#accountant#finance#cima#acca#excel

This is an exciting opportunity to join a thriving national charity, as part of a high-performing, ambitious Business Development team. You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families. The core area of your work will be working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners. As such, you'll be able to demonstrate:

∙ Strong organisational skills

∙ Attention to detail

∙ The ability to elicit and articulate great ideas

∙ Strong written and spoken communication.

You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design. You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services.

Your project management skills may have been developed in any sector, and may need further development, but your commitment to the work we do will be demonstrated by your enthusiasm and ability to learn. In Business Development we are a supportive team, with stimulating and challenging work and extensive opportunities to learn and to help Barnardo's transform the lives of the UK's most vulnerable children.

This is a full-time role (36.25 hours per week) based in the National Business Development Team. The role will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from an office 'hub that's nearest to where you live. Some travel may be required.

Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.

If you would like to have an informal discussion about the roles, please contact

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Please note previous applicants need not apply. 

Property Manager & Estate Administrator

We have an exciting opportunity for a Property Manager & Estates Administrator to join a fantastic charity and oversee the management of half of the Trust's direct let residential property portfolio of around 160 homes.

Position: Property Manager & Estate Administrator

Location: Quenington, Gloucestershire – with scope for occasional hybrid working. 

Salary: £29,000 – £33,000 

Contract: Permanent, Full time (35 hours per week)

Closing Date: Wednesday 11 March 2026 at 23:59pm

About the role:

As Property Manager & Estate Administrator you will help the Trust uphold the highest standards of property management. You will provide general estate management administration and working closely with the Managing Agents and Finance team you will drive improvements in property management.

The role involves completing timely rent reviews within the residential portfolio, as well as effectively managing debt levels, minimising void periods, maintaining strict compliance with regulatory standards, and efficiently overseeing repairs and maintenance within budget constraints.

The role offers a blend of administrative duties and engagement with various stakeholders across the estates, playing a pivotal role in ensuring efficient operation, by offering day-to-day support to the Managing Agents.

About you:

We are seeking a motivated and results-driven individual, with excellent organisational skills to take on this interesting and varied role. You will also need to bring with you the following experience:

Essential Skills and Knowledge:

• Proven experience in property, lettings or tenancy management, ideally within a rural or estate setting
• Strong knowledge of property legislation and regulatory requirements, with ability to stay updated
• Excellent written and verbal communication skills with a diplomatic and personable approach
• Highly organised with strong attention to detail and effective multitasking abilities
• Proficient in Microsoft Office and property management software (e.g. Landmark)
• Skilled in negotiation, problem-solving and managing tenant and contractor relationships
• Collaborative team player with a solution-focused mind-set and a proactive approach
• Discreet, professional and capable of handling sensitive situations with maturity and integrity

If you feel you have the relevant skills and background, we would love to hear from you!

About the organisation:

The charity’s mission is to improve life chances of children and young people through a range of Outdoor Learning experiences, enabling them to learn from nature, empowering them to have a positive impact on the environment.

They are committed to creating a workplace where everyone thrives, regardless of background. Safeguarding is our priority, and all appointments are subject to relevant checks.

Apply today and you will be joining a dynamic and welcoming team, where every member is valued and supported. Enjoy competitive benefits and a chance to make a real impact.

Other roles you may have experience of could include: Tenant Liaison Officer, Tenancy Management Officer, Estates Management, Property Manager, Head of Estates, Tenancy Solutions Officer, Lead Tenancy Officer, Housing Management Officer, Tenancy and Estates Manager, Housing Officer, Land & Property Officer, Property Service Manager, Property Management Assistant, Lettings Officer, Property Compliance Officer, etc. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

JOIN OUR WORK TO SUPPORT OUR COMMUNITIES TO THRIVE

We are looking for an ambitious and Wellbeing and Learning Development Manager to lead two of our flagship wellbeing and employment projects, aimed at supporting purposeful activity, health and wellbeing. You will provide expert leadership and support to a small team, creating a culture that best supports our friendly community-based services. You’ll have an excellent eye for systems and structure, understand the importance of person-centred services and be able to spot and capitalise on development opportunities, from partnerships to funding. You’ll be passionate about reducing health inequalities and community work. You’ll believe in the power of partnership working to deliver the best outcomes for our community. 

ABOUT US

Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.

Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.

We’re proud to be a Disability Confident employer and welcome applications from everyone. We’re committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we’ll do our best to support you.

ABOUT YOU

· 3+ years experience in a role supporting holistic wellbeing, employability or health

· Experience leading a team

· Experience developing cross sector partnerships for joint aims including facilitating meetings and information sharing

· Experience contributing to fundraising applications or business cases

· Understanding of the importance of employability and the connection with health and wellbeing

· Interested in health system change to support prevention and community-based models of working

· Project management experience, including programming, reporting, budgeting, evaluation

· Excellent working knowledge and understanding of managing safeguarding issues and ensuring best practice for service delivery

· Proactive and creative, with an aptitude for building relationships and problem solving

· Understanding of equalities and health inequalities

· An understanding of the complexity that may affect the participants of our services

· Good inter-personal skills with the ability to relate to others and build strong relationships

· Most importantly, you embody our values of:

· Positivity – Integrity – Excellence – Welcoming – Entrepreneurial

ABOUT THE ROLE

You will be key part of our Wellbeing and Communities directorate, offering vital support and strategic direction to our Learning and Wellbeing team to achieve our vision and meet funder requirements and coordinating the development of a new partnership aimed at improving health and wellbeing for people across North and West Bristol. You will lead a team that combines wellbeing and health and employment support, as well as offering support and synergy to other teams in the directorate. This role will ensure support for wider social issues, such as debt, housing, family and health barriers faced to engage with employment and learning opportunities.

You will work closely with our Senior Wellbeing and Learning Coach to develop interventions to improve confidence, physical and mental health and employment prospects.

You will work closely with our Wellbeing and Communities Development Manager to ensure synergy between our wellbeing teams and develop our service offer.

DETAILS:

Location: Greenway Centre, Bristol, BS10

Contract: Permanent

Salary: £35, 455 - £36, 887 (with pending cost of living rise in April 2026)

Hours: fulltime, 37 hours per week

Reports to: Wellbeing and Communities Development Manager

Holiday: 33 days annual leave pro rata (inclusive of Bank Holidays), occupational pension, free membership to Greenway Gym and classes.

Sick Pay: 4 weeks over rolling year, pro rata

Training & Development Opportunities: All mandatory training and job specific training offered, e.g. First Aid, Safeguarding, Motivational Interviewing, Management and Leadership, Trauma Informed Practice and Reflective Practice.

Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)

Benefits: free membership to Greenway Gym and classes, cycle to work scheme, cafe discount.

Sick Pay: 4 weeks at full pay over rolling year, pro rata

Pension Contribution: Nest Pension Scheme, combined 7% (employer 3%, employee 4% as standard)

Interview process: if you are successful in the shortlisting stage, you will be invited to an in person interview. This will consist of a series of questions, short presentation on your vision for the role and an admin task.

Deadline: 9am, Wednesday 4th March

RESPONSIBILITIES

Key Responsibilities:

Leadership and Partnerships

· To develop and contribute to forums and partnerships that support the growth of our work in North Bristol, including working closely with health partners (community health, Primary Care and acute services) and the learning and employment sectors to develop collaborative services.

· To oversee the Learning and Wellbeing Service and activities, ensuring they meet funder requirements, targets, and quality standards, and are safe, effective and well-managed, including oversight of reporting and budgets and providing leadership and guidance to the Senior Coach.

· To support the development and delivery of the Healthy Ageing Research Project and Community Consortium, working closely with the CEO and Wellbeing and Communities Development Manager.

· To deputise for the Wellbeing and Communities Development Manager at relevant meetings and support the ongoing development of the Communities and Wellbeing team to meet Southmead Development Trust’s strategic objectives.

· To embed community development principles across all work, including strength-based approaches, participant involvement, engagement, and the nurturing of volunteers to help build a resilient community.

· To ensure the safe and effective delivery of activities, interventions and services, including oversight of risk assessments, safeguarding processes, data recording and quality assurance, in collaboration with the Wellbeing and Communities Development Manager.

· To work alongside research partners to develop effective methods for evidencing the impact and effectiveness of interventions, activities and services.

Team Leadership and Line Management

· To lead and inspire the team to create a positive and collaborative culture.

· Coordinate, manage and supervise our Learning and Wellbeing team, and other practitioners as appropriate.

· To provide proactive performance management of staff via the Trusts’ processes, to include but not limited to, holding monthly one-to-one meetings, establishing development opportunities and training.

· To lead team meetings and ensure all practitioners have access to reflective practice and appropriate training

Systems and Marketing

· To work with SDT colleagues and others to improve systems and processes to best support services and other contractual obligations

· To be a key advocate for Beacon database

· To work alongside SDTs Communications Manager to ensure that our services and activities are known and understood by residents of Southmead and North Bristol

Relationship Development, Fundraising New Opportunities 

· Build relationships with external agencies, organisations and stakeholders to best support staff and participants and develop new opportunities for delivery and collaborative working. 

· Coordinate the Learning and Wellbeing steering group meeting, gathering feedback, advice and ideas to continually improve the service

· Work with teams across Southmead Development Trust to develop engagement and volunteering opportunities for participants.

· Produce content, with the support of the communications team, for social media, mail shots and other channels, to promote and celebrate our wellbeing and learning work

· To develop external funding bids and proposals to sustain and expand our programmes, working with colleagues from the Senior Leadership Team and across the Trust; supporting other income generating activities including supporting the development of tender responses to sustain health and wellbeing initiatives

General Responsibilities

All staff at Southmead Development Trust are expected to:

· Follow all Trust policies, procedures, and safeguarding requirements.

· Model our values: Positivity, Integrity, Excellence, Welcoming, Entrepreneurial.

· Work proactively, use initiative, and collaborate well with colleagues and the community.

· Maintain confidentiality, data protection standards, and a safe, inclusive environment.

· Take part in training, development, staff meetings and occasional evening/weekend work when required.

· Carry out any other reasonable duties to support the organisation.

PERSON SPECIFICATION

ESSENTIAL

· Passion, empathy and desire to support residents to lead healthier and happier lives through holistic, person‑centred, community‑based models.

· Experience of successfully developing and delivering community‑based wellbeing, health or employment services/interventions.

· Track record of developing proposals and securing funding for new wellbeing or health interventions.

· Experience implementing project plans, managing budgets, producing reports and meeting deadlines, and performance managing contracts or projects

· Experience of implementing systems and processes to improve service delivery and evidence.

· Experience of outreach, engagement and working directly with residents to shape and inform services.

· Excellent people management skills with proven experience of supporting, motivating and managing staff and volunteers.

· Experience implementing monitoring and evaluation systems and reporting to funders/stakeholders.

· Experience working holistically with people in 1‑2‑1 or group settings and achieving change.

· Excellent interpersonal, relationship‑building and communication skills with a range of stakeholders and diverse communities.

· Excellent IT skills including Word, Excel, email, web research and presentations.

· Understanding of health inequalities, complexity and barriers to employment/learning, and knowledge of community‑based interventions.

· Highly motivated with the ability to creatively problem‑solve.

· Capacity to work under pressure and adapt to changing workloads.

· Commitment to continual professional development and a personal drive for excellence.

· A flexible team player able to work collaboratively and adapt to changing needs.

· Ability to act as a positive role model and remain calm under pressure.

· Commitment to the charitable objectives and values of Southmead Development Trust.

· Willingness and ability to work outside normal office hours and across multiple sites when required.

· Flexibility to travel locally and work outside core hours as part of service delivery.

DESIRABLE

· Relevant employment, health or wellbeing qualification.

· Management and/or leadership qualification.

· Proven track record of working successfully with partner agencies (health, employment, GPs, NHS, VCSE partners) to deliver measurable outcomes.

· Up‑to‑date knowledge of public health, NHS service developments and funding sources.

· Knowledge of Southmead, North Bristol or similar communities and the issues facing residents.

We're looking for a motivated and proactive Training Account Manager to join the Business Development and Fundraising team working from home, 37.5 hours a week.

Can you build strong client relationships? Are you confident generating new business while delivering excellent customer service? Do you want a role where your commercial skills directly support a charity's mission?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As our Training Account Manager, you'll play a key role in driving income and expanding our commercial training portfolio. You will:

• Develop and manage relationships with new and existing clients across England and Wales
• Proactively identify and secure new business opportunities
• Promote our specialist training that enhances outcomes for victims and improves professional practice
• Deliver high-quality customer service from initial enquiry through to post-delivery follow-up
• Manage a busy pipeline, prioritising leads and meeting income targets
• Work collaboratively with internal teams to ensure smooth delivery and exceptional client experiences.

This role requires confidence, adaptability and a strong balance of sales focus and client care. You'll be comfortable working independently, managing competing deadlines and keeping a clear focus on results that directly benefit victims and the wider organisation.

The role is home-based with some national travel.

Please see the attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.