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Job description
Supporter Care Executive
Are you passionate about delivering excellent customer service and building meaningful relationships? Would you like to use your skills to support a well-respected health charity and help make a difference to people's lives?
We are recruiting a Supporter Care Executive to join a busy and supportive fundraising team. This is a fantastic opportunity for someone with strong customer service, administration or supporter care experience who enjoys helping people and thrives in a collaborative environment.
Job Title: Supporter Care Executive
Organisation: National Health Charity
Salary: £15.27 per hour
Contract: Temporary until November 2026
Location: London
Working Pattern: Hybrid working, with a minimum of two days per week in the office
The Role As Supporter Care Executive, you will play a key role in ensuring supporters receive an outstanding experience. You will be the first point of contact for enquiries, providing guidance and assistance to fundraisers, processing donations and maintaining accurate supporter records.
Key responsibilities include:
Why Apply?
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you passionate about delivering excellent customer service and building meaningful relationships? Would you like to use your skills to support a well-respected health charity and help make a difference to people's lives?
We are recruiting a Supporter Care Executive to join a busy and supportive fundraising team. This is a fantastic opportunity for someone with strong customer service, administration or supporter care experience who enjoys helping people and thrives in a collaborative environment.
Job Title: Supporter Care Executive
Organisation: National Health Charity
Salary: £15.27 per hour
Contract: Temporary until November 2026
Location: London
Working Pattern: Hybrid working, with a minimum of two days per week in the office
The Role As Supporter Care Executive, you will play a key role in ensuring supporters receive an outstanding experience. You will be the first point of contact for enquiries, providing guidance and assistance to fundraisers, processing donations and maintaining accurate supporter records.
Key responsibilities include:
- Responding to supporter enquiries by phone and email
- Providing information and support relating to fundraising activities and donations
- Supporting individuals taking part in fundraising campaigns and events
- Ordering fundraising materials and assisting supporters throughout their fundraising journey
- Accurately maintaining supporter records on the CRM database
- Processing donations and supporting banking administration
- Sending supporter acknowledgements and thank you communications
- Providing general administrative support to the fundraising team
- Excellent customer service and communication skills
- Experience handling a high volume of enquiries by phone and email
- Strong organisational skills and the ability to manage competing priorities
- Excellent attention to detail and data accuracy
- A positive, proactive and team-oriented approach
- The ability to remain calm and professional in a busy environment
Why Apply?
- Join a respected charity delivering meaningful impact
- Work within a welcoming and supportive team environment
- Gain valuable experience within fundraising and supporter engagement
- Enjoy a flexible hybrid working arrangement
- Play an important role in supporting a worthwhile cause
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Organisation
Posted on: 27 July 2026
Closing date: 26 August 2026 at 23:59
Job ref: J82735
Tags: Administration
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Public Sector
Job description
Senior Voids Surveyor
Home Counties | Up to £62,000
Goodman Masson is proud to be partnering with a housing association to recruit a Senior Voids Surveyor
This is a fantastic opportunity for an experienced surveying professional to take a lead role in the effective management and delivery of the organisation's voids service. You will be responsible for ensuring properties are assessed, works are appropriately specified and homes are returned to a safe, compliant and lettable standard in a timely and cost-effective way.
As Senior Voids Surveyor, you will provide technical surveying expertise across the organisation's void properties, overseeing works from initial inspection and specification through to completion and handover.
You will be responsible for ensuring void works are delivered to a high standard, within agreed timescales and budgets, while identifying opportunities to improve performance, reduce turnaround times and deliver value for money.
The Role
- Undertaking detailed surveys and inspections of void properties, identifying required works and potential risks.
- Preparing specifications, schedules of work and cost estimates for void works.
- Managing and monitoring contractors to ensure works are delivered within agreed timescales, budgets and quality standards.
- Undertaking post-inspections and quality checks to ensure works have been completed in line with specification.
- Providing technical advice on complex voids, property condition and repair requirements.
- Supporting the effective management of void expenditure and ensuring value for money.
- Working collaboratively with housing, lettings, repairs and asset management teams to minimise void turnaround times.
- Ensuring works comply with relevant legislation, health and safety requirements and housing standards.
- Identifying opportunities to improve void processes, performance and customer outcomes.
- Supporting the monitoring and reporting of void performance, costs and key performance indicators.
About You
You will be an experienced surveyor with a strong background in social housing and a detailed understanding of voids, repairs and property maintenance.
- Relevant surveying, construction or property-related qualifications is essential.
- Experience working within a housing association, local authority or similar social housing environment.
- Strong experience of managing void properties, empty homes or responsive repairs.
- A sound understanding of building construction, property maintenance and diagnosing defects.
- Experience producing specifications, schedules of work and cost estimates.
- Experience managing and monitoring contractors and ensuring works are delivered to the required standards.
- Strong knowledge of relevant health and safety, housing and building regulations.
- Good commercial awareness, with experience managing budgets and delivering value for money.
- Excellent communication and stakeholder management skills.
- The ability to manage competing priorities and work effectively across a large property patch
- A proactive approach to identifying improvements and driving better service performance.
Apply
If you're an ambitious maintenance professional in social housing we'd love to hear from you.
For a confidential discussion and further information, please contact
Posted on: 27 July 2026
Closing date: 26 August 2026 at 10:34
Job ref: JD004
Tags: Housing
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