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We are looking for an experienced people manager who has a passion for supporting individuals, families and communities through mental health crises. An exciting role that allows you to help shape the service, you will work to increase reach and drive quality through a strong collaborative approach. A new service in the area, Wigan Crisis Space provides a safe space for those experiencing mental and emotional distress, and suicidal ideation. Forming part of the Greater Manchester VCSE crisis pathway, we are an out-of-hours, non-clinical alternative to A&E for adults to access timely compassionate support from trained recovery workers – the service operates from 3pm to 10pm, 7 days a week.
Salary - £40,300 FTE per annum
Hours – 37 hours per week (full time) including out of hours and weekend management cover, and support on a rota basis.
Contract – Permanent
Location - Wigan Crisis Space, Crompton Street, Wigan, WN1 1YP. Office based and wheelchair accessible.
As the Service Manager, you will have a strong knowledge of the mental health landscape and a strong track record of effective management. You will have responsibility for two Team Leaders as well as overall leadership of the staff team (totalling 8). You will work closely with other service providers, as well as our Operational Manager, to offer first-class support for Wigan residents.
Main responsibilities:
• Provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan.
• Ensure that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing as well as social outcomes - meaning that people will be healthier, safer, more resilient, and better able to enjoy life’s opportunities.
• Facilitate opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback.
• Create and implement a continuous development plan for the service to ensure it delivers quality support for Wigan residents.
• The Crisis Space is an out of hours service that operates from 3pm – 10pm, 7 days per week. This post will require a minimum of two shifts per month during the week from 2pm to 10pm (on site) and two shifts per month during the weekend from 2pm to 10pm (on site).
Benefits:
• Annual paid leave entitlement of 30 working days plus bank holidays.
• Up to 6% matched-pension contributions.
• Flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jabs vouchers.
• Investment in your professional development with ongoing quality training and career development opportunities
Closing Date: 9th October 2026 at 23:59
Interviews are scheduled to take place on 22nd October in person.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



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Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Health Inclusion Manager. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £41,175.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will lead, coordinate and develop Providence Row’s Health Inclusion Service so that people experiencing homelessness and multiple disadvantage can access high-quality, inclusive health and wellbeing support. Also to oversee the Health Hub, Health & Wellness Fairs and associated partnerships, ensuring delivery is safe, effective, well-coordinated and aligned with organisational priorities and funding requirements.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Housing Case Worker. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a permanent full-time role (35 hours per week) with a salary of £35,020 per year.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will support individuals who are rough sleeping and those who are at risk of homelessness in the London Borough of Tower Hamlets into appropriate accommodation. Also to work in partnership with other organisations including health to help people move away from a life on the streets.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row is recruiting for a Needle Exchange & Harm Reduction Coordinator. Founded in 1860, we are an established charity that delivers support for individuals who are homeless and rough sleepers.
This is a fixed term contract until 23 October 2027 (35 hours per week) with a salary of £35,020.
Job located at The Dellow Centre, London E1 7SA.
Auto enrolment from day one into the People’s Pension.
The role will support individuals to reduce the risks associated with drug and alcohol use and to connect with treatment, recovery and wider support. Also to deliver a person-centred and strengths-based approach while building relationships and creating opportunities for people to access wider health and support services.
Closing date is Monday 05 October 2026.
To apply, please upload your CV with a covering letter detailing how you meet the person specification.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
- The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
- The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
- We are only considering applicants with relevant legal experience. Qualifications needed are either
o IAA Level 3
oIAAS Level 2 Supervising Senior Caseworker
Key Responsibilities:
Advice:
- Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
- Manage a personal caseload of asylum and immigration cases.
- Ensure clients receive accurate, timely, and trauma-informed advice.
- Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
- Advocate on behalf of clients and refer to other agencies as appropriate.
- Maintain comprehensive records on the case management system.
- Work with colleagues across the organisation to ensure a high-quality service.
- Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.
Service Management:
- Lead the day-to-day delivery of the advice service.
- Ensure compliance with IAA standards, policies, and audit requirements.
- Develop and maintain effective case management systems and file reviews.
- Monitor service quality, outcomes, and performance targets.
- Support organisational reporting and funder requirements.
Supervision & Leadership:
- Supervise and support advisers, caseworkers, interns, and volunteers.
- Provide mentoring, training, and quality assurance for casework staff and volunteers.
- Identify and implement staff development and training needs.
- Promote a collaborative and inclusive team culture.
Partnerships & Advocacy:
- Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
- Advocate for clients’ rights and access to services with statutory agencies and other organisations.
- Attend and be part of relevant networks, meetings, and forums.
General:
- Promote the aims and abide by RSG policies and procedures.
- Always have due regard in the planning and execution of duties to RSG.
- Carry out any other related tasks as required by the RSG management team and Trustees.
- Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
- Undertake such duties as may be identified as generally compatible with the functions of the post.
Essential Criteria:
- Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
- 4-years’ experience managing an advice team.
- Expert knowledge of UK immigration and asylum law.
- Experience supervising staff, volunteers, and advisers.
- Ability to manage sensitive cases independently without supervision.
- Excellent written and verbal communication skills.
- Excellent organisational and case management skills.
- Commitment to the rights and wellbeing of refugees and asylum seekers.
- Ability to work effectively in a small charity.
- Ability to work from the office.
Desirable Criteria:
- Experience working within the voluntary sector.
- Experience working within the refugee sector.
- Experience of legal aid or funded immigration services.
- Knowledge of safeguarding and trauma-informed practice.
- Ability to speak more than one relevant language.
Values & Behaviours:
The successful candidate will demonstrate:
- Compassion and empathy
- Professional integrity
- Cultural sensitivity
- Accountability
- Collaborative working
- Commitment to social justice and equality
Additional Information:
- Enhanced DBS check will be required.
- The role may involve occasional evening or community outreach work.
- Ongoing training and CPD will be supported.
Benefits:
- Annual leave: 25 days plus bank holidays. Additional day of leave added per year of employment (max 5days)
- Pension: 6% employer contribution
- Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
- Cycle to work scheme
- Annual Welfare Days
- Probation period: 6-months
Interview Type: In-person
Starting Date: Immediate start possible
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
About RSG:
The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society.
About the Role:
The Level 2 IAA Adviser will provide high-quality, regulated immigration advice within a charity setting, supporting refugees, asylum seekers, migrants and other people facing immigration-related barriers. The postholder will manage a varied caseload within their authorised Immigration Advice Authority level and category, deliver accessible and compassionate advice, prepare applications and representations, and help clients understand their rights, options and next steps. The role will contribute to the charity’s mission to promote dignity, inclusion and access to justice for people who may be vulnerable, marginalised or unable to afford private legal advice.
Essential Criteria:
- Provide IAA-immigration advice within the permitted scope of Level 2.
- Conduct sensitive and thorough client interviews, identify immigration issues, assess eligibility, and agree practical case strategies with clients.
- Prepare and submit immigration applications, write representations and submit supporting evidence.
- Draft clear advice letters that are accessible to clients.
- Support clients to understand Home Office processes, evidence requirements, deadlines, rights and responsibilities.
- Identify when matters fall outside Level 2 competence or the charity’s remit and make timely referrals.
- Maintain accurate, confidential and up-to-date case records in line with charity policies, data protection requirements, funder requirements and regulatory standards.
- Work sensitively with clients who may have experienced trauma, destitution and exploitation.
- Contribute to outreach, drop-in advice sessions, workshops or community-based advice activity where required.
- Build positive working relationships with partner organisations, community groups and local authorities.
- Keep up to date with immigration law, Home Office policy, IAA professional standards and relevant charity sector practice through continuing professional development.
Desirable Criteria:
- Experience supporting refugees, asylum seekers, migrants or people with complex support needs.
- Knowledge of welfare, housing, safeguarding or community support pathways relevant to immigration clients.
- Experience delivering advice through outreach, drop-ins, community venues or partnership settings.
- Experience using case management systems and contributing to audit, quality assurance, monitoring or funder reporting.
- Language skills or experience working effectively with interpreters.
- Understanding of the voluntary and community sector, including grant-funded service delivery and impact reporting.
Benefits:
- Annual leave (pro-rata where applicable): 25 days plus bank holidays. Additional day of leave added per year of employment (max 5 days)
- Pension: 6% employer contribution
- Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
- Cycle to work scheme
- Annual Welfare Days
- Probation period: 6-months
Interview Type: In-person / via Teams
Opening date: 24th Aug 2026
Closing date: 28th Sep 2026
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Our commitment to equity and safeguarding:
Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.
Operational Manager – Supported Housing
We are seeking an experienced Operational Manager to lead a supported housing service for people experiencing homelessness and complex support needs.
Position: Operational Manager
Location: Brighton
Salary: £38,827 per annum
Hours: 37 hours per week, Monday to Friday, with some weekend management presence on site, agreed with the Senior Manager
Contract:Fixed term to 30 June 2027
Closing date: CV to be reviewed on a rolling basis
About the role
This is an excellent opportunity for an experienced homelessness, supported housing or complex needs professional to lead the safe and effective delivery of a residential support service in Brighton.
You will manage and support a dedicated staff team, ensuring residents receive high-quality, person-centred support within a psychologically and trauma-informed environment. You will have responsibility for safeguarding, health and safety, risk management and housing management, while building effective relationships with commissioners, statutory services and community partners.
As the service is due to close at the end of the contract period, you will also play a key role in its planned demobilisation, working closely with partners to ensure residents are supported to move on safely and appropriately.
Key responsibilities include:
- Leading, managing and developing the staff team, including supervision, performance, training and wellbeing.
- Ensuring residents receive effective support, advice, assessment and regularly reviewed support plans.
- Embedding psychologically and trauma-informed approaches across the service.
- Managing safeguarding, risk, health and safety and crisis response.
- Overseeing referrals, housing management, voids, arrears and licence agreements.
- Monitoring outcomes, quality standards and contractual performance.
- Developing strong relationships with commissioners, local authorities and partner agencies.
The role includes participation in an out-of-hours on-call rota and providing a management presence on site for one weekend day every four weeks.
About you
You will have experience of managing support services for vulnerable people with high and/or complex needs, ideally gained within homelessness, supported housing, rough sleeping, substance misuse, mental health or a related service.
You will be an experienced people manager with a strong understanding of adult safeguarding, risk management and health and safety. Experience of residential services and knowledge of relevant housing legislation will be valuable.
You will be resilient, approachable and confident, with excellent communication skills and the ability to lead a team through a period of change while maintaining a consistently high-quality service.
About the organisation
You will be joining an established charity providing housing, support and specialist services to people experiencing homelessness, vulnerability and disadvantage.
The organisation is committed to empowering people, delivering excellent services and working collaboratively to create positive and lasting change.
Other roles you may have experience of could include: Supported Housing Manager, Homelessness Service Manager, Service Manager, Supported Accommodation Manager, Housing Support Manager, Complex Needs Service Manager, Hostel Manager, Residential Services Manager, Homelessness Manager or Operations Manager
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 381
Responsible to: Chief Operating Officer
Working hours: 37.5 Hours per week
Contract: Maternity cover 1 year, subject to extension
Rate of pay: £39,500 - £42,000 per annum
Working base: The Herts Mind Network Wellbeing Centre closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Bounce Back (hospital services) contracts. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across Hertfordshire county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Chief Operating Officer (COO) you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the COO with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish contract
- Manage the Bounce Back services which includes A&E link workers, Daylight service, Bounce Back Emergency Department services and Bounce Back inpatient services.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Ensure the embedded influence & participation of lived experience and service users and to actively seek the views and feedback from clients in order to shape and improve delivery.
- Oversee the recruitment and management of client facing staff.
- Embed HMN Safeguarding policies and be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Apply for funding bids where required and support the COO in writing bids for new projects
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
- Support the management of other contracts when required by the COO
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Tuesday 13th October at 5pm
Interviews to be held week commencing October 19th.
N.B. Please quote reference number 381 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Learning and Development Facilitator - Part Time - Remote/Hybrid (Occasional travel to services)
Location: Vauxhall
Salary: £22,568 per annum
About The Role
Help shape confident practice through powerful, purpose-led learning.
We’re looking for a L&D Training Facilitator to join our team in Vauxhall (This is a primarily remote role, with occasional travel required to visit services/sites as needed.), working part-time (28 hours per week over 4 days). This is a hands-on facilitation role where you’ll deliver engaging, inclusive and consistent learning across the organisation—helping staff build the therapeutic knowledge and practical skills they need to support clients effectively.
Working closely with the L&D Manager, you’ll deliver training across virtual, hybrid and face-to-face formats, ensuring learning is accessible, well-timed, and aligned with operational needs. Your work will span everything from mandatory and compliance training to induction, EDI, leadership and management development, as well as specialist modules covering recovery, trauma-informed practice, justice, housing, clinical and employment services.
What you’ll be doing
- Deliver engaging training across a range of audiences and formats
- Facilitate core programmes including induction, compliance, EDI, leadership & behavioural skills
- Deliver therapeutic and recovery-focused learning (e.g. trauma-informed care, motivational approaches, psychosocial support)
- Adapt content into practical, real-world learning staff can apply immediately
- Work across a cross-cover model to maintain seamless delivery across the team
- Collaborate with SMEs and L&D colleagues to keep content accurate, relevant and aligned
Behind the scenes
- Prepare lesson plans, resources and learning materials with accessibility in mind
- Support scheduling, attendance, certificates and LMS updates alongside the admin team
- Collect learner feedback and contribute to evaluation and impact reporting
- Maintain compliance with safeguarding, GDPR, and organisational standards
What we’re looking for
- Experience delivering training in health, social care, justice, recovery or education settings
- Confident facilitation skills across both virtual and in-person environments
- Ability to make complex therapeutic concepts simple, engaging and practical
- Strong communication, organisation and stakeholder management skills
- Comfortable using MS Office, LMS platforms and virtual delivery tools (Teams/Zoom)
Nice to have
- Understanding of addiction, trauma-informed or recovery-oriented practice
- Experience of working within, or alongside, prison, probation or wider criminal justice services (desirable)
- Experience with blended learning or accredited programmes
- L&D qualification (or willingness to work towards one)
This is a role where no two days are the same, perfect for someone who enjoys variety, collaboration, and making a real difference through learning that matters.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
- Flexible working
- Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at (url removed)
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
Regional Peer Co-ordinator
Location: Sutton
Salary: £16,200 per annum
About The Role
We are looking for a Peer Coordinator to join our Integrated Substance Misuse Service, working within an integrated healthcare framework to support adults aged 18 and over who use drugs and/or alcohol.
The Integrated Substance Misuse Service provides a combination of clinical, psychosocial substance misuse, health and wellbeing interventions and accredited treatment programmes for people entering prison who have been identified as having an alcohol or drug problem.
As a Peer Coordinator, you will play an important role in supporting the service and the prison to develop a strong peer support network, helping service users to take greater responsibility for their health and wellbeing.
What You'll Be Doing
- As a Peer Coordinator, you will:
- Champion the Integrated Substance Misuse Service within the prison.
- Support and work alongside the wider Substance Misuse Services team.
- Train and support service users to become Peer Supporters.
- Develop and support peer-led interventions across all wings of the prison.
- Support Peer Supporters to engage with and assist other service users.
- Develop and support Health & Wellbeing Champions within the prison.
- Encourage Health & Wellbeing Champions to motivate and support their peers to take greater responsibility for their health and wellbeing.
- Support Champions to listen to and understand the issues and concerns raised by other service users.
- Signpost service users to relevant health, wellbeing and support services within the prison.
- Support Health & Wellbeing Champions to provide interventions to their peers, where agreed with the prison.
- Build and strengthen links between the Integrated Substance Misuse Service and service users within the prison.
- Promote positive engagement with health, wellbeing and substance misuse services.
- Work collaboratively with prison staff, colleagues and other services to ensure effective support for service users.
- Work across multiple prison sites, which may include HMP High Down and HMP Downview.
- Travel between prison sites as required.
- Work flexibly, including some evening and weekend shifts on a rota basis, with reasonable notice.
What We're Looking For
We are looking for someone who is:
- Passionate about supporting people to improve their health and wellbeing.
- Able to build positive and professional relationships with service users.
- A confident communicator who can engage and motivate others.
- Able to encourage individuals to take greater responsibility for their health and wellbeing.
- Comfortable supporting and developing others through training and peer support.
- Able to work effectively with people from a range of backgrounds and experiences.
- Organised and able to coordinate peer support activities across the prison.
- Able to work collaboratively as part of a wider integrated team.
- Committed to promoting positive health and wellbeing within a prison environment.
- Able to identify appropriate services and support individuals to access them through effective signposting.
- Flexible and adaptable to the needs of the service.
- Willing and able to travel between prison sites when required.
- Available to work occasional evening and weekend shifts as part of a rota.
The Peer Coordinator role is vital in strengthening the connection between the Integrated Substance Misuse Service and service users within the prison.
By developing Peer Supporters and Health & Wellbeing Champions, you will help create opportunities for service users to support one another, share concerns, access appropriate services and take greater responsibility for their health and wellbeing while in custody.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
Please note that remote roles may require occasional travel for site visits, training and meetings.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.
People Partner & Service Lead
Closing date: 23th September 2026
Interview date:6th October 2026
Department: People
Location - Across both Sites – Erdington and Selly Park
Hours: 37.5
Duration: Perm
Salary: Corporate Band B up to £50,000 per annum
DBS: Basic
Lead with purpose. Support with compassion. Make a difference every day.
We are recruiting a People Partner & Service Lead to provide leadership for our People Team and help deliver an exceptional colleague and volunteer experience across Birmingham Hospice.
At Birmingham Hospice, our people and volunteers are at the heart of everything we do. This is an exciting opportunity for an experienced and proactive People professional to lead a dedicated team while partnering with managers and leaders across the organisation to deliver high-quality, people-centred services that support the attraction, recruitment, engagement, retention and reward of our people.
Working closely with the Head of People, you'll lead the day-to-day delivery of our People services, providing expert advice, coaching and support across a wide range of people matters, including employee relations, performance and organisational change. You'll combine operational leadership with strategic influence, helping to shape our people practices, develop our workforce and support the delivery of our People Strategy.
We're looking for someone with strong employee relations expertise, a passion for helping people thrive, and the ability to build trusted relationships across the organisation. In return, you'll play a key role in ensuring Birmingham Hospice remains a great place to work and volunteer, while contributing to a culture where colleagues and volunteers can deliver their very best.
What you'll bring
· CIPD level 5 qualification or equivalent supported by extensive practical experience
· Significant experience working within a People function, with strong employee relations expertise
· Knowledge across key People disciplines, including recruitment, learning and development, employee engagement, organisational development and policy development
· Experience leading, coaching and developing high-performing People teams
· Strong stakeholder management skills, with the ability to build credibility and influence at all levels
· Excellent organisational skills, with the ability to manage multiple priorities and work effectively at pace
· A proactive, pragmatic and solutions-focused approach
· Experience supporting organisational change, workforce planning and service improvement
· Confidence using people data and insights to inform decision-making and drive improvement
· A commitment to delivering high-quality, customer-focused People services
What we offer
· The opportunity to make a meaningful impact in a values-led organisation where people and volunteers are at the heart of everything we do
· A varied and rewarding role that combines operational leadership with strategic influence across the people agenda.
· The opportunity to shape and enhance the colleague and volunteer experience across Birmingham Hospice
· A supportive, collaborative and inclusive culture that encourages innovation, development and wellbeing
- Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
- Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Strategic Community Development Lead
Based in Oldham
Full-time (40 hours per week, 1 FTE)
Contract: Permanent
Salary: £40,444 per annum
Opportunity
Oasis is looking for a Strategic Community Development Lead who can combine an entrepreneurial flair and excellent leadership skills to lead Oasis Hub Oldham through the next phase of its growth.
We are seeking an experienced Strategic Community Development Lead who will bring fresh vision, take the community on the next stage of its journey together as a movement and bring innovation as well as stability to the charity.
About us
Oasis Hub Oldham is a local charity that is embedded in two communities in Oldham – Hollinwood and Leesbrook, where there are also four Oasis Academies. Our vision is for communities where everyone is included and no one is left out.
Key responsibilities
This is a key role as you will be responsible for strategic oversight of the local charity, ensuring the youth and community work is aligned to the the work of the academy, working alongside other local Oasis leaders such as the Academy Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of provision such as family support, youth work, holiday clubs, volunteering and community empowerment projects.
· Maintaining and building supportive working partnerships across the community and various groups.
· Leading policy and process oversight.
· Planning, resourcing and coordinating the community plan, measuring impact.
· Strengthening the local Oasis Movement.
About you
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· A strategic mindset, and experience of leading community delivery and growing projects.
· Innovative use of resources and budget management to maximise funding, with a track record of securing income.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.
What we offer
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 12 noon Monday 5th October 2026. Interviews will take place shortly after, with the date to be confirmed. (Shorter more informal calls may be arranged the previous week to assist with shortlisting).
Please send your CV and a covering letter (ensuring you refer to the job description and person spec).
To arrange a visit or an informal conversation about the role, please contact us via the Oasis charity website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please send your CV and a covering letter (ensuring you refer to the job description and person spec).
The client requests no contact from agencies or media sales.
Do you want to get out there and work in a role where you will support an end to rough sleeping in Bristol?
St Mungo’s Bristol Street Outreach Team will be recruiting to a number of Outreach Worker roles as part of an increased number of opportunities across rough sleeping services. This could include working with focused groups of clients including those residing in vehicles on the roadside or people who have been rough sleeping for a particularly long time, some of whom are part of the ‘Target Priority Group (TPG)’.
Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore, we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.
Working as an Outreach Worker you will:
- Work with people who are rough sleeping to assess their needs and deliver a person-centred support that meet peoples individual needs and connect them to suitable housing options. This could also include working alongside people who are residing in vehicles on the roadside.
- Balance time in the community, on Outreach, working with people where they are sleeping or spending their days, alongside time in the office completing administrative tasks and attending meetings.
- Help people access vital services like healthcare, substance use support, and adult social care.
- Work in partnership with multi-disciplinary teams and agencies across the city to meet client’s individual needs.
It’s not always an easy job, but the opportunity to work with different people every day, helping individuals experiencing homelessness and the local community end the harms of rough sleeping can be highly rewarding.
You will work on a weekly shift rota including mornings, evenings, weekends and bank holidays. This helps us to ensure we are available to support people experiencing homelessness when they need us the most. Shifts can vary particularly during periods of extreme weather.
About you
We are always on the lookout for people who share our ambitions. You don’t need direct experience to succeed in these rewarding roles; if you are ready to get out there and support our clients, we encourage you to apply!
- You will have good communication skills with the ability to network and build effective relationships with a variety of people, a good understanding of the complex issues faced by homeless people and the difficulties they experience in accessing services.
- If you think you have the resilience and patience to work with people who may have complex needs and challenging behaviour, we will provide you with the tools and training to support clients to end rough sleeping for good.
- Due to the nature of this role a full UK or equivalent driving license is desirable for this post, and/or competency in cycling.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 24 September 2026
Interview and assessments on: 5-6 October 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 27th September at midnight
Interview date: Tuesday 6th October at our Stacey Street service in Islington
Please note there will be a second stage interview in Islington for suitable candidates
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are expanding our team of IPS Employment Advisors in our IPS service in the London Borough of Enfield. You will be based in one of NHS mental health treatment teams in Enfield Town and Edmonton areas.
This IPS service at Working Well Trust has been awarded the IPS Grow quality mark and adheres to the principles of the IPS model in supporting people in to employment.
This role will be working with clients who have mental health support needs, wanting to gain and sustain paid employment.
Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.
You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.
This is a part time post working 17.5 hours, please note salary listed is FTE.
What you’ll be doing
You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPSapproach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.
You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach thatalways remainsclient led.
You will be based at one of the following NHS mental health treatment teams:
- Enfield's Early Intervention in Psychosis (EIP) service, Lucas House Edmonton
- Community Rehabilitation Team Enfield, Park Avenue, Enfield Town
You will spend up to 65% of your week working in the community of Enfield to provide localised support to residents of the Borough.
You will also be working to contract targets whilst maintaining a high-quality service.
What you’ll need
Experience in employment support is not essential. We are looking for someone who brings:
- A genuine desire to support people into meaningful employment.
- Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
- Confidence engaging with employers and promoting the benefits of our service.
- Good organisation skills and the ability to manage a caseload effectively.
- Beneficial (but not essential): experience working with people with mental health difficulties.
- Beneficial (but not essential): local knowledge/ experience of the Borough
What we offer
- £33,000 per year (FTE)
- 30 days annual leave plus public holidays, (FTE)
- Employer pension contribution of 6%
- Supportive environment within a growing, dedicated team
- Meaningful, rewarding work supporting people into employment
- Expenses paid for mandatory travel during work hours.
- Flexible, paid Wellbeing Hour every fortnight (FTE)
What’s next
Before you apply, please note the following:
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We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
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To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
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Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
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If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions.
Start your application today and take the next step in a rewarding career.
Closing date: Wednesday 30th September 2026 (09:00). Please note, we may be actively interviewing during this time and may close the vacancy early.
First stage interviews: 5th - 9th October 2026 (subject to change if advert closes early)
Final Stage interviews (in person in Edmonton): w/c 12th October 2026 (subject to change if advert closes early)
Considerations:
Please note: This post involves access to NHS clinical records through RiO. For confidentiality, information-governance and wellbeing reasons, successful candidates cannot be appointed within the same secondary mental health service area in which they are currently receiving care.
We will not ask applicants to disclose health information during the application or interview process. A confidential service-location conflict check will only take place following a conditional offer. Where a conflict is identified, we may explore an equivalent vacancy in another area, but alternative employment cannot be guaranteed.
Please upload your CV and answer our screening questions to outline why you wish to apply and how you meet the person specification.
Please note, we would be unable to proceed with an offer if incorrect information has been provided at application stage.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.