Database administrator jobs

Publishing Assistant (12-month fixed-term contract)

Salary: £30,500

Reports to: Senior Assistant Editor

Application closing date: Wednesday 8 April
Please note we reserve the right to close this vacancy subject to a high volume of suitable applications.

Purpose of job: Administrative support across the journal portfolio in managing the peer review process and in the general running of the editorial offices 

Interview Date: Wednesday 29 April

About us

The British Ecological Society (BES) was the first ecology society to be established anywhere in the world.

We are now one of the biggest scientific societies for ecologists, with a membership of over 7,000 across 125 countries. We foster the study of ecology and support the ecology community at all stages of their careers through our journals, meetings, grants, and education and policy work. Our vision is for nature and people to thrive in a world inspired by ecology.

About you

We are seeking an enthusiastic and self-motivated individual to join our friendly publishing team at the British Ecological Society (BES) and support the team in the general running of the BES’ portfolio of ecology journals.

You’ll be looking to build a career in scientific publishing and be eager to learn from a team of internal colleagues and external academic editors. You’ll enjoy staying on top of a range of tasks and be great at working independently and as part of a busy team. You’ll have excellent attention to detail and be effective, friendly, and customer-oriented in your email communications.

The successful candidate will become part of a team seeking to excite and inspire our various audiences in ecology at a time when our science has never been more relevant for society.

About the role

Working across the BES journal portfolio, the Publishing Assistant will:

• Check in new submissions of scientific papers to ensure that manuscripts are complete and authors have adhered to journal policies before passing manuscripts on to Editors for content evaluation.
• In collaboration with the editorial team, monitor progress on manuscripts in the submission system to identify and help resolve potential bottlenecks in peer review.
• Assist in managing the journal inboxes, dealing with straightforward manuscript-related messages from authors, reviewers and external editors.
• Ensure that accurate records are maintained in the submission system on the processing of all manuscripts.
• Carry out post-acceptance checks on manuscripts and liaise with production team when requested, particularly during periods of annual leave for editorial office colleagues.
• Assist in regular performance statistics reporting across the journal portfolio.
• The post holder will also have some opportunity to learn about other aspects of editorial office management, including journal development and marketing and support promotion of articles via social media accounts and press releases.

Requirements

Essential

• Good attention to detail
• Ability to organise time and prioritise tasks effectively
• Adaptable, with good interpersonal skills
• Ability to communicate information clearly both face-to face and in writing
• Capacity to work both independently and within a team
• Experience with MS office products and, ideally, content management systems and databases
• Understanding of, and familiarity with, social media and other digital publishing tools
• Education to degree level (or equivalent)
• An interest in a career in STM journals publishing

Desirable

• An interest in ecological science
• A degree in a relevant subject area

Applicants must have the right to live and work in the UK. Successful applicants will need to provide evidence that they have the right to live and work in the UK. The BES is unable to provide visa sponsorship and unable to hire anyone living outside the UK.

To apply

Please follow the link below to apply for this role, providing your CV and a covering letter detailing why you are suitable for the role, along with answering the application question.

We would also value your time in completing a short EDI survey following your application. This survey is anonymous and plays no bearing in your application, but helps our work in making sure our recruitment is inclusive and diverse.

Benefits

4-day week

The BES offer a voluntary, opt-in 4-day working week model for all full time staff. Staff who opt-in may work 32 hours over 4 or 4.5 days at no loss of salary.

Leave

Employees receive 25 days annual leave, increasing by 1 each year to a maximum of 30 days, plus additional leave between Christmas and New Years.

The BES also offers a generous paid sick leave policy.

Pension

The BES contributes the equivalent of 8% of your annual salary into a sustainable pension fund. You are welcome to top this up at with your salary at your own discretion.

Well-being

The Society runs monthly well-being activities, including social trips, creative courses and sustainable gifts.

Hybrid Working

BES staff are based at least 10 days per month at our office near Old Street in London.

We endeavour to make our new custom-designed office a relaxed environment, with a casual dress-code, free coffee, fresh fruit, pastries and toast, and regular social activities.

The office adjoins a beautiful canal where you can watch the local wildlife (currently many varieties of nesting birds!). We have dedicated break-out working space, and a dedicated private well-being room.

About the Role

We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.

This is a newly built role to support the charity’s new ambitious three-year strategy.

Main Objectives

• Develop and deliver the charity’s Impact and Evaluation framework
• Ensure charity’s CRM Salesforce is used at every level of capturing data

Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management

Main Duties and Responsibilities

Impact Measurement

• Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
• Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
• Run a quarterly impact report for SMT and Board
• Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
• Act as a champion for this across the team

Manage Admin function

• Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
• Develop and improve Lewisham Local’s admin processes

Manage premises – support and training will be offered

• Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
• Support the CEO in developing premises strategy and future proposals

Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.

Core Team Responsibilities

• Build and share knowledge and intelligence internally
• Build strong and effective local relationships across sectors
• Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
• Contribute and create regular communications content
• Champion the role of local giving, and the contribution of civil society in Lewisham
• Collect and process data, carry out monitoring and evaluation of our impact
• Help other team members at times of increased workload and/or specific events
• Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
• Manage volunteers to achieve the portfolio and charity’s aims and objectives
• Attend regular team meetings and supervision sessions as required
• Undertake training and development as required
• Contribute to writing grant applications for future projects and core work

This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation

Please see attached the full job description and person specification.

The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.

ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.

Key Responsibilities

• Coordinate referrals, assessments, and service allocation
• Organise groups, drop-ins, and community activities
• Support delivery of counselling and advocacy services
• Manage schedules, bookings, venues, and online sessions
• Handle enquiries, inboxes, and appointment coordination
• Maintain accurate records and support reporting (GDPR compliant)
• Support service users with access, adjustments, and signposting
• Liaise with staff, volunteers, and external partners
• Monitor capacity and escalate risks or issues

About You

Essential

• Experience in administration, coordination, or similar role
• Experience in community, voluntary, health, or social care settings
• Understanding of autistic/neurodivergent needs
• Strong organisation and communication skills
• Confident IT skills (databases, email, online platforms)
• Commitment to inclusive, person-centred practice

Desirable

• Lived experience of autism
• Experience coordinating groups or supporting volunteers
• Knowledge of local services

Additional Information

• Community-based role with some evening/weekend work (with notice)
• Training and development provided

We are looking for a Core Operations Assistant to join the Swindon and Gloucestesershire Mind team to provide day-to-day administrative support for core services and function within Swindon & Gloucestershire Mind, including supporting the Management Team and Senior Leadership Team.

Key responsibilities include:

• To effectively support all administrative arrangements and support as required by the CEO, Senior Leadership Team and Management Team.

• To undertake research and ad-hoc projects as needs arise or other duties may from time to time be necessary, that are compatible with the nature and grade of tis post.

• To be responsible for the inventory of hardware and systems.

• To be responsible for overseeing general correspondence as agreed with Senior Leadership Team, including but not limited to correspondence in relation to Recruitment and general enquiries not related to mental health support.

• To support with invoicing and managing correspondence from the Finance Inbox.

• To support with overseeing general equipment needs for all teams and take necessary actions as agreed with service managers.

• To be responsible for the administration of organizing Swindon & Gloucestershire Mind’s AGM, sending out invitations and logging responses.

• To support with the management of utilities contracts across core services and reviewing the efficiency and costs of each contract.

Anna Freud is seeking a Fundraising Support Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

This is an excellent opportunity to join our Fundraising team as they establish a new CRM (Salesforce), nurture key donor relationships and begin working on a new three-year strategy. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

You will input and maintain donor and grant records in Salesforce, while ensuring data accuracy, monitoring incoming donations, and issuing timely acknowledgements. You will oversee due‑diligence checks, support reporting deadlines and reconcile records with Finance. You will also coordinate meetings with funders, maintain prospect lists, support research, and help identify new funding opportunities, while providing general administrative support across the Fundraising team.

What you’ll bring

You will be highly organised, detail‑focused and proactive. You will demonstrate previous experience of efficiently and accurately managing data, and providing reliable coordination support to busy teams.

Essential requirements:

• Experience working effectively in deadline‑driven environments.
• Experience using CRM databases (e.g. Salesforce).
• Ability to draft, review and quality‑check written documentation to a high standard.
• Proficient user of Microsoft Office applications.
• Excellent written communication skills.
• Accuracy with both written and numerical information, and the ability to prioritise and process large volumes of varied information under changing deadlines.

Key details

Hours: full-time or part-time (from 28 to 35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible and we would consider a four-day week.

Salary: £34,536 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).

Contract type: permanent.

Next steps

Closing date for applications: midday (12pm), Tuesday 21 April 2026. Please note that due to high application volumes, this vacancy will close early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday 27 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on Thursday 30 April 2026.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

For more than 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

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The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.

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​This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).

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​Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.

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As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.

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​Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.

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​Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).

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​Interested? Want to know more about the Charity? check out our Website.

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Eager to know more the role? Have a look at the Job Description.

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What’s in it for you? Check out our Benefits.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 24 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

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#LI-DNI

About GDI Hub

Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.

We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.

In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enable rapid translation of research into practice.

Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK Aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.

We accelerate new solutions through innovative partnerships and multi-disciplinary thinking.

Our strategic goals include:

• Include: Create deep community leadership & engagement
• Inquire: Generate new evidence & insights.
• Incubate: Develop & test tech inspired solutions.
• Invest: Bring effective solutions to market.
• Integrate: Strengthen systems to make inclusion a reality.
• Impart: Educate & learn from change makers

Role Purpose

GDI Hub CIC is seeking an experienced PA/ Team Assistant to provide high-level support to its CEO and Academic Director as well as support the wider team.

The successful candidate will enable the CEO and Academic Director to be more effective by providing proactive administrative, communication, and operational support. The role will act as a key coordination point across the organisation, ensuring priorities are managed, diaries are coordinated, and that the CEO and Academic Director’s time is used strategically.

In addition, the candidate will also support the wider GDI Hub CIC team, particularly Operations, Comms and Project Delivery.

Across all elements of the role, the successful candidate will need to work with multiple colleagues and balance competing priorities. Responsibilities will include diary and time management, handling written communication, arranging national and international travel and logistics, event coordination, administrative support, and meeting and document preparation.  This role will work closely with members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders.

We are looking for a candidate with strong organisation, administrative and communication skills. The ability to work in a changing environment is essential, as is a coordinated approach and willingness to take on new tasks.

Successful candidates will need to be proactive and organised with excellent attention to detail.

GDI Hub values inclusion as a core business success factor. We are a Disability Confident (Committed) employer and actively seek to attract employees from diverse backgrounds and particularly welcome applications for this role from disabled people and people from all cultural and faith backgrounds. The accommodation of reasonable adjustments is business as usual for us.

The role requires one day a week in our London based offices either in Stratford on the Queen Elizabeth Olympic Park or Euston Road.

Responsibilities

Personal assistant

• Manage complex calendars, scheduling internal and external meetings and setting reminders
• Prioritise appointments and resolve scheduling conflicts where these arise
• Ensure the CEO/Academic Directors time is used efficiently and plan for commitments in advance
• Track director credit/debit card spending and supply timely copies of receipts as required
• Collate/ process expense claims
• Monitor and manage inbox as required
• Point of contact for internal and external stakeholders

Travel & Logistics

• Arrange international travel, accommodation, transport and itineraries for both Directors and project staff
• Arrange travel visas for Directors
• Manage travel alterations and resolve issues promptly

Administrative Support

• Implement and maintain procedures/ administrative systems
• Support CEO/Director with line-management administration (1:1s, objective setting etc)
• Provide basic budget tracking and administration
• Maintain organised filing systems
• Draft and prepare routine correspondence
• Prepare presentations and documents
• Maintain accurate records and contact databases
• Provide IT support and troubleshooting where needed

Meeting & Document Preparation

• Assist CEO/Director with meeting prep as required
• Prepare agendas and collate meeting papers
• Take and distribute meeting notes/minutes where required
• Track actions and follow up on outstanding items

Team Assistant  

• Process staff travel claims for payment, checking receipts and sign off from line managers
• Logistical support for UK based events inc. away days for venues, travel, materials
• Logistical support for project events and workshops (UK & overseas) 
• Ad-hoc diary coordination for group events
• Contract management support; including due diligence info and evidence gathering
• Support Comms and other teams as required

This is not intended to be an exhaustive list and the need for flexibility, taking responsibility and working with other members of the team is required. The role-holder is expected to carry out any other related duties that are within their skills and abilities whenever reasonably instructed. This is a description of the role as it is at present. It is the practice of GDI Hub CIC to review role profiles regularly to ensure that they relate to the role being performed. These reviews will be carried out by the line manager in consultation with the role holder.

Experience and Qualifications

The successful candidate is expected to demonstrate the following criteria:  

Essential:

• Experience of providing excellent PA support to Directors
• Strong attention to detail
• Professional written communication
• Excellent judgement and discretion

Desirable:

• Experience of providing high level PA support to multiple directors
• Experience of general administration
• Experience of working in a university setting
• Interest in working for a community interest company
• Interest/ knowledge of the disability sector

Skills and abilities

• Excellent verbal and written communication skills, with attention to detail
• Excellent organisational and time management skills, including the ability to work effectively on numerous projects simultaneously – both independently and collaborativelyExcellent computer literacy across all Office applications (Outlook, Word, Excel, PowerPoint)
• Confident to learn new computer packages with ease (e.g. bespoke University finance systems)
• Excellent interpersonal skills with the ability to liaise comfortably with all levels of staff external individuals
• Able to understand financial information

Attributes

• Patient and supportive
• Happy to use own initiative to suggest and try new approaches
• Adaptable and resilient with the ability to work effectively under pressure
• Flexible and excited to adapt to changing scenarios
• Personable and relatable
• Pride in creating streamline approaches to maximise outputs.

How to Apply

To apply for this role, please submit your CV and a covering letter via the 'Redirect to Recruiter' button describing how your skills and experience are relevant. Applications are considered as/when they come in so we encourage applying as soon as possible.  

AI Policy

GDI recognises that candidates may wish to use AI to support their job application. However, over reliance on AI-generated content is discouraged and may diminish your chance of success. AI can be used to enhance your application with regards to spelling, grammar and structure. However, the content and writing style must be your own and be reflective of your own skills and experience and personalisation is essential to convey your individual skills, knowledge, and experiences effectively.

GDI does not use AI as standard to shortlist applications or select candidates for interview.

We have made every effort to make this process accessible.  However, if for any reason you find it is not, please let us know and we will make an adjustment.  We encourage early applications.

Reminder: Applicants must have the right to work in the UK.

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

Location: London
Contract: Permanent, Full-Time
Interviews: 29-30 April 2026

The ITF is looking for an experienced administrative/ global operations leader to head our administration department. This role is central to ensuring the smooth and effective delivery of support for governance, meetings and events across our departments including land transport, civil aviation and tourism, women transport workers, young transport workers, legal, campaigns, communications, and the office of the general secretary.

About the Role

The Head of Global Administration leads the ITF’s global administration function, ensuring the effective delivery of administrative, travel, language and governance support services across the organisation. The role provides strategic leadership and operational management to ensure the systems, processes and resources are in place to support ITF programmes, campaigns and governance activities worldwide.

It leads a global administration team with six direct reports, including administration coordinators, the travel coordinator and translation coordinators.

You will work closely with ITF regional offices and affiliates worldwide to ensure consistent, high-quality administrative support across the organisation.

Overseeing all administrative processes, you will maintain constructive relationships with affiliates and social partners, manage venue and service contracts, and support accurate and timely budget administration. Working closely with the Director of Global Campaigns and Operations, senior leaders and regional colleagues, you will help strengthen administrative systems that are efficient, coordinated and fit for purpose.

Key Responsibilities

• Lead delivery of the Global Administration workplan and contribute to ITF organisational planning and budgeting.
• Lead and develop the ITF global administration team, ensuring effective deployment of resources and high-quality service delivery.
• Develop and implement the ITF’s language and travel strategies.
• Oversee the operational delivery of governance meetings, conferences and events including Congress.
• Lead improvements in administrative systems and processes, supporting standardisation, automation and simplification.
• Manage relationships with affiliates, suppliers and service providers.
• Support the Office of the General Secretary and senior leadership with high-level administrative coordination.
• Work collaboratively with regional and departmental administrative teams to maintain consistent global standards.

About You

You are an experienced administrative professional with a strong track record of leading teams and improving systems. You bring sound judgement, a solutions-focused approach and the ability to support people in a complex, fast-moving environment.

To be successful in this role, you will have:

• Significant experience managing administrative /operational teams, with an inclusive and supportive leadership style.
• Experience developing and implementing organisational policies or administrative systems.
• Ability to work effectively across cultures and regions in an international organisation.
• Strong knowledge of administrative practices, and experience applying them in complex organisations.
• Proficiency in management functions, including line management, event management, contract negotiation, budget oversight, financial reporting and supplier coordination.
• Excellent communication skills, with the ability to produce clear reports and work productively with colleagues at all levels.
• Strong digital administration skills including Microsoft 365, data analysis, reporting and familiarity with event or workflow management systems.

Why Join Us?

This is an opportunity to contribute directly to improving conditions for transport workers worldwide. You will join a values-driven global organisation and lead a team that plays a vital role in supporting ITF affiliates across the world.

Transform is seeking an organised and diligent Finance & Administration Manager to join our team.

Transform is a biennial festival of powerful international performance, based right here in Leeds. Every two years, we assemble artists from across the globe to present thrilling theatre, dance and performance to diverse audiences in their thousands across the city.

We’re looking for a capable, personable and experienced professional working in finance or administration who thrives on supporting organisations to run smoothly and efficiently. Organised, proactive and rigorous, you’ll be familiar with developing and leading effective administrative and financial systems. You’ll have an interest in contemporary arts and understand the value of Transform’s work.

About the role

Job title Finance & Administration Manager

Contract Part time, 3 days a week. Permanent contract. Working days ideally Monday–Wednesday but we are open to hours being split differently across the week and happy to discuss flexible approaches

Salary £36,000 per annum, pro-rata

Pension employer contribution 4%

Location Hybrid role. 1-2 office-based days per week in Mabgate, Leeds

Annual leave 33 days per year including bank holidays (20 days including bank holidays pro rata 0.6)

Line manager Artistic Director/CEO

Key relationships Executive Producer, Senior Communications Manager

Responsible for Payroll provider, Bookkeeper, Accountant (rolling freelance contracts)

Application deadline Monday 20 April, midday

Please see the job pack on our website for the full job description, person specification and information on how to apply.

This is a a unique opportunity has arisen within a national breastfeeding charity to support the organisation through an exciting new phase of development. 

The ABM is a small but growing national charity. To support our expanding activity, we are creating a new role that provides comprehensive administrative and operational support across the organisation. The Team Support Officer will ensure the smooth running of core processes while also assisting colleagues working across all functions, including but not limited to, fundraising, communications, training, governance, and events.

This new post integrates and expands on previous administrative functions, providing flexible operational support across all areas of ABM’s work. It replaces the former Administrator and Admin Assistant roles, bringing together core administrative functions with additional capacity to support ABM’s strategic growth.

This role will provide administrative support for the TRaC team and our associates – a small team who work to ensure maximum impact of our organisation. It will help to centre lived experience in the co-production of our activities by supporting inclusive recruitment of disabled people and accessible participation across the TRaC team’s work.

You will need to be experienced in, or willing to learn about, the barriers disabled people face in transport and street space and how to ensure our work is fully accessible. Ideally, you will bring your own lived experience to this role.

We are looking for someone who is organised, a great problem-solver, and who can take a proactive approach to the tasks they are asked to complete. You will need to be able to prioritise and meet multiple deadlines. We also need someone who is confident in ensuring our work is accessible to people with a range of access needs.

Join a Charity Making a Real Difference – Become Our Next Donations and Data Officer!

Are you highly organised, detail-oriented, and passionate about supporting a great cause? Nottingham Hospitals Charity is seeking a Donations and Data Officer to play a pivotal role in managing the donations that help transform care for patients and staff across Nottingham’s hospitals.

In this essential administrative role, you’ll support both the Fundraising and Finance teams by accurately processing donations, maintaining our supporter database, and helping us deliver outstanding donor care. Your work will directly support life-changing projects across Nottingham’s NHS hospitals - whether funding cutting-edge equipment, enhancing staff wellbeing, or creating welcoming environments for patients and families.

This is a fantastic opportunity to be part of a dynamic and supportive team, where your contribution will be valued and your skills developed.

What you’ll be doing:

• Accurately recording and managing donations
• Helping us maximise income through Gift Aid
• Playing a key role in donor data, finance integration, and stewardship
• Providing customer service to donors and supporters
• Supporting fundraising campaigns and appeals
  
  

What we’re looking for:

• Excellent attention to detail and strong administrative skills
• Experience with databases (preferably CRM systems)
• A proactive and team-oriented approach
• Strong communication skills and a passion for great service
• Commitment to data accuracy, GDPR, and charity best practices
  
  

Why join us?
At Nottingham Hospitals Charity, you’ll be part of a close-knit team making a real impact every day. You’ll enjoy a collaborative environment, opportunities for development, and the satisfaction of knowing your work supports thousands of NHS staff and patients across Nottinghamshire.

For full details on the role, and how to apply, please see our job description.

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April