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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.
Other:
•Attend and participate with External Supervision sessions.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
We launched the award-winning Spear Programme over 20 years ago, and there are now 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in the workplace.
About the role
This is a dynamic and rewarding role at the heart of Spear’s operations, combining executive support, office coordination, and event planning. You will support our Senior Leadership Team, while taking on key cultural and administrative responsibilities across the Wider Leadership Team and organisation. Perfect for a highly organised, proactive people-person, you'll keep everything running smoothly behind the scenes while contributing to a vibrant culture dedicated to equipping young people to overcome barriers to employment and achieve their potential.
Key information:
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ashinaga UK is recruiting a Programme Coordinator (Maternity Cover) to support the delivery of the Ashinaga Africa Initiative (AAI) leadership scholarship programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year.
The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.
This role is offered on a 12-month fixed-term contract to provide maternity cover.
Programme Coordinator
Key Responsibilities
Programme Coordination & Operations
Scholar Support
Data & Systems Management
Communication
Essential qualifications, experience and skills:
Desired skills and experience:
Competencies and mindset:
Empowering orphaned youth from across the African continent with education & leadership opportunities to tackle community issues & promote development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the National Garden Scheme a central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, as well as members of the public who want to visit gardens and engage with the charity.
The Head of Operations leads and manages County Support, a team of four who deliver the resources, information and support needed by our volunteer county organising teams who support the garden owners. The Head of Operations is key in ensuring that the volunteers feel valued and supported.
The right candidate will have experience of database management, ideally Microsoft Dynamics, so that they can update, interrogate and maintain our database and online portal through which garden owners register and manage their garden data. We are currently updating our IT system and there will be a need for change management to ensure that staff and volunteers are comfortable using the new system.
The successful applicant will thrive in a busy, hands-on and varied role and the key requirements are efficiency and excellent communication skills. This is a role for a meticulous, problem-solving people person.
The ethos of the organisation is rooted in generosity and kindness and the office is a warm and welcoming place to work.
Key responsibilities
Manage the county support team
To work closely with and manage liaison with county team volunteers
To manage and deliver the annual data gathering and fulfilment operations
To manage key operational elements for the organisation
To support the Chief Executive in the provision of HR to employees and volunteers
Other duties include:
Benefits:
Person Specification
Skills
Essential/Desirable
Confident knowledge of Microsoft Office suite
E
Knowledge and experience of databases, preferably Microsoft Dynamics
D
Experience as an office administrator
D
Personal Skills
Efficiency and reliability
E
Excellent interpersonal skills
E
Excellent oral communication skills
E
Accuracy and attention to detail
E
Ability to prioritise and work to strict deadlines
E
Car owner and driver
E
The client requests no contact from agencies or media sales.
Job description
Contract: 6-month fixed term
Salary: £34K
Location: Oxford, office based or hybrid
Responsible to: Hannah Worker, Regional Programme Manager, Oxon-Bucks Region.
Background
Freshwater Habitats Trust (FHT) is the UK’s leading conservation charity concerned with the protection of freshwater habitats. We are a friendly, evidence-based organisation that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects. Our organisation is well respected nationally and internationally, and we work with a network of statutory, NGO and private partners both in the UK and the rest of Europe. Freshwater Habitats Trust was originally founded in 1988 (as Pond Conservation) and has a substantial track-record of originating new ideas through research in freshwater biodiversity conservation to inform and drive our practical conservation and policy work.
FHT has a central office in Oxford, and regional hubs in the north of England and the New Forest and out-posted staff in Cornwall and Wales. We run a range of practical projects throughout the Midlands and work with partners on research and policy projects throughout the UK and internationally. Since 2017 we have seconded staff to the Newt Conservation Partnership (NCP), a new community-benefit society established by NatureSpace, Amphibian and Reptile Conservation (ARC) and FHT, to create and manage habitats for the NatureSpace District Licensing scheme for great crested newts.
Oxfordshire and Buckinghamshire are key areas for Freshwater Habitats Trust’s work. Building on the Trust’s historic work in the county and starting in 2021, Oxfordshire was the first region where we began the implementation of the organisation’s new strategic approach to freshwater conservation, the Freshwater Network. The Freshwater Network is the network of high quality freshwater and wetland habitats, and terrestrial habitats generating clean water across the landscape, that together support our most important freshwater wildlife.
Role
This is a strategically important role within the organisation, offering substantial responsibility and an opportunity for the successful candidate to play a leading role in delivering one of the UK's most ambitious freshwater restoration programmes.
The role will primarily focus on the Ock and Thame Farmers: Floodplains and Freshwaters Project, Ock and Thame Farmers: Freshwaters and Floodplain Restoration, one of Defra's pilot Landscape Recovery projects. Having recently completed its two-year development phase, the project is now entering a critical stage of assurance and negotiations with Defra ahead of implementation.
Key areas of work will include ongoing engagement with land managers, supporting informed decision-making and participation, supporting the establishment of governance and legal structures required for delivery, developing agreements and ecosystem service contracts, undertaking land assessments, and refining habitat designs where required. The project currently involves more than 80 land managers across approximately 7,100 hectares of land in Oxfordshire and Buckinghamshire.
In addition to the Landscape Recovery project, the role will involve managing a portfolio of smaller projects across the region. This will include supporting staff delivering catchment monitoring programmes and helping to develop a pipeline of habitat creation and Natural Flood Management opportunities.
You will be responsible for the day-to-day management and coordination of project delivery, working closely with the Programme Manager, Finance Manager, Senior Management Team, project partners, consultants, contractors, and participating land managers.
Key responsibilities
Project management:
· Responsible for work planning, defining tasks and allocating resources.
· Resource, manage and support the project team.
· Responsible for the projects’ budgeting and financial management including: (i) regular reporting to the Project Director and Regional Programme Manager; and (ii) implementation of all financial processes for the projects including regular claiming and reporting funder.
· Responsible for all contract and logistics management
· Responsible for ensuring health and safety procedures are followed, implemented and reported on.
· Track and monitor project progress.
· Present to stakeholders, as required.
· Implement and manage change when necessary to meet project outputs.
· Update all internal management information data systems
Project communications:
· Working with the Freshwater Habitats Trust Communications Team to deliver the communication plans for the projects.
Project development:
· Working with other members of Freshwater Habitats Trust staff and landowner networks to develop future projects to continue our work on the Freshwater Network in the region.
In the longer term there will be opportunities to influence the development of the Freshwater Network concept as it builds and develops in Oxfordshire, Buckinghamshire and adjacent counties.
Additional general responsibilities for the post holder
· Help to build a positive relationship between Freshwater Habitats Trust and its partners.
· Understand and follow Freshwater Habitats Trust’s internal procedures including Health and Safety, information management systems, site protocols etc.
· Work closely and constructively with your manager and colleagues in all areas of your responsibility.
· Undertake other duties as the Senior Management Team may from time to time require.
Knowledge and experience
· Degree or equivalent in a relevant subject (at least a 2:1)
· Full current driving licence
· Proven project and budget management skills
· Proven experience of managing multi-partner projects in the field of practical habitat creation and management, including on the ground delivery to deliver practical conservation outcomes
· Experience of staff management
· Good knowledge of restoration ecology for both freshwater and wetland habitats
· Experience of contractor management
· Knowledge of land management stakeholders and policy
· Computer literate: Word and Excel are essential, GIS is desirable
· Proven ability to communicate effectively with a range of stakeholders, including landowners and the public
· General interest in wildlife
Personal qualities
· Ability to manage workload and competing priorities effectively and meet internal deadlines through effective forward planning
· Good verbal and written communication skills
· Good interpersonal skills - approachable, professional and courteous
· Attention to detail and able to deliver on time
· Ability to work independently and as part of a team
What we have to offer
At Freshwater Habitats Trust we value employees' unique views and encourage them to develop their interests. We also offer the following benefits:
• Flexible working
• 35-hour week
• 25 days of annual leave plus bank holidays
• Pension with 6% employer contribution
• Mobile phone allowance
• Free eye tests
• Free Employee Assistance Program
• Mileage pay
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
What you’ll be doing:
What we’re looking for:
If this role is of interest, please refer to the full job description and person specification for further details.
To educate, inform and influence society, to establish a solidarity culture and ensure anti-racism is recognised as a core organising principle
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About NO MORE
NO MORE is a global organisation dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and driving culture change. We work with nonprofits, corporations, governments, media, schools, and communities worldwide to amplify survivor voices and strengthen prevention and response efforts.
The role
We are seeking a motivated Business Development Intern to support our Development Team across fundraising, donor engagement, partnerships, and grants.
This full-time, 12-month internship offers hands-on experience within an international nonprofit and is ideal for someone passionate about social justice and international development.
Location: Hybrid (Hampton and remote)
Hours: Full-time, 37.5 hours per week
Contract: 12 months
Reports to: Senior Business Development Officer
Key responsibilities
Fundraising and campaigns
Support planning, delivery, and evaluation of individual giving campaigns and fundraising events
Research prospective donors and new fundraising opportunities
Assist with fundraising-related social media and marketing content
Track and report on fundraising performance and impact
Support challenge and community fundraising events and participant management
Donor communications
Draft and edit donor communications, including thank-you messages, newsletters, and appeals
Support personalised donor stewardship and supporter journeys
Grants and proposals
Research grant opportunities aligned with NO MORE’s priorities
Assist with grant applications, submissions, and reporting
Track deadlines and maintain accurate grant records
Support collection of impact and monitoring data
Partnership and team support
Support delivery of in-person and virtual partnership events
Conduct research on fundraising trends and donor demographics
Provide administrative support, including database management and scheduling
Support fundraising reporting to the Board of Trustees
About you
You will have:
A degree in Humanities, Social Sciences, Development or a related field
Strong written and verbal communication skills
Excellent organisational skills and attention to detail
Confidence using Microsoft Office or Google Suite (including Excel and Gmail)
Strong research skills and ability to summarise information clearly
You are:
Proactive, self-motivated, and comfortable taking initiative
Able to work independently and collaboratively in a small team
Curious about social impact, current affairs, and nonprofit work
Committed to NO MORE’s mission to end domestic and sexual violence
Desirable:
Previous nonprofit, fundraising, or development experience (including internships or volunteering)
Experience with social media or digital content
Familiarity with grant writing or proposal preparation
NO MORE is dedicated to ending domestic and sexual violence by increasing awareness, inspiring action, and fueling culture change.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Scheduling Coordinator
Salary: £17.53 per hour + holiday pay
Contract: Full-time (35 hours p/w), temporary until the end of July 2026
Location: 2-days in Central London, remainder remote
We are delighted to be supporting a globally recognised higher education institution in their search for a Scheduling Coordinator to join their team. This is an exciting opportunity for a highly organised and detail-focused coordinator to play a key role in delivering world-class learning programmes.
Working within a busy and collaborative environment, you will support the coordination of teaching resources, guest speakers and external partners, helping to ensure programmes are effectively resourced and delivered to a high standard.
Key responsibilities for this role include:
Scheduling & Coordination
Data, Systems & Reporting
Operational & Administrative Support
Projects & Process Improvement
To be considered for this position, you should bring:
If you’re excited by the opportunity to work in a fast-paced, international environment and play a key role in delivering high-quality programmes, we’d love to hear from you.
CVs will be reviewed on a rolling basis so if you are interested, please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Garfield Weston Foundation is a well-established and highly respected grant-making charity, supporting a wide range of causes across the UK. With a long-standing commitment to improving the lives of those in need, the Foundation provides funding to charities working across areas including welfare, education, youth, community, environment, faith, arts, and heritage. Known for its collaborative and impactful approach, the Foundation plays a vital role in strengthening organisations and communities nationwide.
This is a fantastic opportunity to join a purpose-driven organisation at the heart of impactful grant-making. The role will play a key part in ensuring the smooth running of day-to-day operations, supporting internal teams and charities they support, and helping to maintain high-quality processes that underpin the Foundation’s work.
You’ll be at the centre of the organisation’s activity—providing hands-on support across administration, logistics, and operational processes—making a tangible difference to how the organisation functions.
Key Responsibilities
Person Specification
What’s on Offer
How to Apply
We are partnering with The Talent Set on the appointment of this position. To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button. They aim to respond to successful candidates within 48 working hours.
Commitment to Diversity
The Garfield Weston Foundation is committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and communities and are happy to make reasonable adjustments to support you throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Central London, hybrid (Tuesday to Thursday in office)
Contract: Temporary, ongoing
Hours: Full-time, 37.5 hours per week
Salary: £16.79 per hour (+ holiday) (£32,826.19 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be partnering with a well-established international charity to recruit a Temporary Supporter Care Coordinator to join their collaborative fundraising team.
Working in a close-knit team you will play a key role in delivering an outstanding supporter experience while ensuring accuracy, efficiency, and empathy in all interactions.
Responsibilities:
About You:
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
As a Business Support Manager in the HR Office, you’ll play an important role in supporting the UK’s parliamentary democracy. Your work will help members of the House of Lords carry out their responsibilities effectively — contributing to something bigger than any one role.
You’ll be part of a collaborative community, working alongside colleagues from a wide range of professions. Together, we make Parliament happen.
You’ll be based on the Parliamentary Estate in Westminster — a unique working environment shaped by history and powered by the people who work here today.
What you’ll be doing
In this role, you’ll:
What we’re looking for
We’re looking for someone who can bring their skills and experience to make a meaningful contribution here.
You’ll have:
It would be even better if you have (or are willing to learn):
For full details, please see the job description.
What you can expect
The Business Support Manager plays a unique role in the HR Office, working with all the HR teams and supporting the Senior Management Team. This is an ideal role if you like making sure that things happen and organising other people!
You’ll be part of a community that values your wellbeing, supports your development, and recognises the contribution you make.
You’ll benefit from:
We know flexibility matters. Wherever possible, we’ll support working patterns that work for you — including hybrid working, job share or adjusted hours. We’ll be open about what’s possible for this role.
Ready to apply?
If you’re looking for a role where you can belong, grow and make a difference, we’d love to hear from you.
Please complete your online application by 23:59 on Wednesday 17 June 2026.
Team: Supporter Servies
Location: Haywards Heath (Hybrid working, approx. 1 day per week office based however flexibility is possible)
Work pattern: 35 hours per week
Salary: Up to £33,994.86 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Income Processing Team Leader
About the Supporter Services team:
What we’re looking for in our Income Processing Team Leader:
What we can offer you:
Interested? Here’s how to apply:
Application closing date: 14th June 2026
Virtual interview date: 22nd June 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
This role combines Legacy marketing and administration, offering an excellent opportunity for someone with early-career fundraising or marketing experience to develop skills in both areas. We're seeking a proactive, organised individual with an understanding of marketing, strong administrative abilities, and the confidence to work with internal stakeholders, external suppliers, and Legacy supporters. Attention to detail, discretion, and a commitment to continuous improvement are essential. As part of a high-performing fundraising team, you'll contribute to the growth of a key income stream for MSF UK, which raised over £100 million last year and has ambitious plans for further expansion. The role offers strong support through experienced managers, specialist colleagues, and a network of peer officers.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £36,437.07 to £44,534.19 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
This is an important role in MSF UK’s growing Legacy Fundraising team, requiring diverse skills, knowledge and behaviours including understanding of marketing techniques as well as experience in managing process-led business administration tasks.
The successful candidate will work alongside the Legacy team to help deliver MSF UK’s Legacy strategy and support the growth of one of the charity’s largest income streams. You will be an integral part of a high-performing fundraising team at an international humanitarian cause during an exciting period of growth, with opportunities to broaden your experience in both Legacy marketing and administration.
Working closely with internal stakeholders and external partners, this role has a dual focus in supporting on Legacy marketing activity and also ensuring an effective and organised Legacy administration for the organisation. You will be communicating with supporters who are interested in leaving gifts in their wills, or are executors of estates where MSF is a beneficiary. Providing an excellent quality and accuracy of support and information by email, telephone and post is therefore essential. You will also be assisting in the delivery of marketing campaigns to recruit new legacy supporters, supporting on campaign reporting and analysis, and contributing to an excellent ongoing experience for those who have already committed to leaving a gift in their will.
Knowledge, Skills and Experience:
Right to work in the UK - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.
HOW TO APPLY:
Please apply on our website by submitting a copy of your CV together with a supporting statement by the closing date:
Monday, 22 June 2026, 12pm (BST)
Incomplete applications will not be considered.
We encourage early applications as we reserve the right to close applications before the advertised closing date, or if a suitable candidate is found.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting over 15,000 young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions.
The University Access and Digital (UAD) Programmes Assistant will provide core operational support to the UAD team. The role will support programme set-up, student applications, digital content, events, data processes and student communications across Sutton Trust Online, UK Summer Schools, Teacher Champions and other programme activity. The postholder will support the smooth running of core programme processes, maintain accurate records, support clear communication with students and partners, and provide reliable administrative support to the wider team. The role will suit someone who is highly organised, confident working with data and systems and able to work across several programme areas at once.
The role sits in the University Access and Digital team within the wider Programmes team. The postholder will be line managed by the Senior Programmes Manager: University Access and will work closely with colleagues across University Access and Digital.
Main duties
Events and programme delivery
Assisting in the delivery of online and in person events for students, parents/guardians, and teachers across UAD programmes. This will include organising logistics, providing technical support, tracking attendance, supporting follow up activity and encouraging student engagement.
Supporting Programme Managers to coordinate logistics and student communications for programmes, activities and events delivered online and in person.
Supporting UK Summer Schools delivery, including student communications, partner liaison, logistical planning, student data, safeguarding administration and in-person or residential delivery where required.
Providing cross-programme support where agreed with the line manager and aligned to University Access and Digital priorities.
Student and Stakeholder Communications
Managing student facing inboxes and responding to routine queries from applicants, programme participants, parents/guardians, and teachers.
Triaging more complex queries and escalating safeguarding, complaints or welfare related cases in line with internal processes.
Creating, uploading, updating and quality assuring content on Sutton Trust Online, including checking copy, links, forms and student facing pages.
Supporting the Communications Team to update and develop content on the Trust’s website, marketing materials and newsletters.
Liaising with external stakeholders to support logistical and administrative elements of programme delivery.
Applications, administration and data
Supporting applications to programmes and activities including using central data systems, checking applicant information, preparing student lists, supporting eligibility checks and sharing accurate information with internal and external stakeholders
Maintaining accurate application, programme, engagement and communications data on Salesforce and other relevant systems.
Supporting onboarding for new student cohorts including student lists, welcome communications, platform access and follow up with students who have not completed key steps.
Supporting data quality checks, exports, feedback surveys and routine analysis for programme delivery, reporting and evaluation.
Assisting in the design and delivery of administrative processes to support high-quality programme delivery throughout the student lifecycle.
Helping to improve repeatable administrative processes by identifying recurring issues, documenting processes and suggesting practical fixes.
Providing administrative support for internal and external meetings and training days including travel and room booking, taking minutes and logistics.
Person Specification
We welcome applications from individuals who have experience in:
Has enthusiasm for and experience of working with young people from diverse backgrounds
Has a high degree of initiative and the ability to take responsibility for projects with support
Is organised and efficient with the ability to prioritise when working across multiple projects with competing deadlines
Is adaptable and a quick learner
Understands the importance of accurate record keeping and processes
Working within or an understanding of the not-for-profit sector
Excellent verbal and written communication and strong analytical skills
High attention to detail and confidence working with data, spreadsheets and CRM or database systems
Ability to follow processes accurately while also spotting where processes could be improved
We are also looking for an individual who:
Has knowledge and experience of the higher education and/or education sectors
Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
Personable, flexible and discreet; able to fit into a small team
Able to create engaging content in a variety of forms
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
Contract: Full-time, Permanent
Salary: £30,800-£31,500
Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
A DBS check may be required
Interviews
Applications should reach us by 10am, Tuesday 22nd June, with interviews being held at our London offices on Thursday, 2nd July.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.