Database administrator jobs
Salary: £29,552 per annum
Contract: Fixed term contract, 9 months to start early April 2026
Hours: 35 per week
Location: Hybrid (This role mainly works from home, with the option to book in to the office in York to meet the needs of the role. There is also a requirement to attend the office monthly for team meetings.)
Closing date: 09 March 2026
Interview dates: Monday 16 and Tuesday 17 March 2026
The role
We’re looking for an experienced and proactive HR Officer to join our team on a fixed term basis, to give us some more capacity and enable the team to deliver some exciting projects. You will deliver high-quality, people-focused support and advice to managers and staff across Family Fund.
This is an exciting opportunity for someone who thrives in a varied generalist role, enjoys working in a team and is passionate about our purpose.
What You’ll Be Doing
- Leading on all aspects of recruitment and onboarding to ensure a smooth and inclusive candidate experience.
- Supporting managers with proactive attendance management, including the Access to Work process, referrals to Occupational Health and providing guidance on reasonable adjustments.
- Supporting managers on all other aspects of employee relations matters, including performance, conduct and grievance issues.
- Providing professional advice and guidance to managers and colleagues on HR policies, procedures, and processes, with a continual improvement approach to the way we work.
If you join us, you’ll be part of a determined and supportive HR and Facilities team, proud to make a difference every day.
About You
You will bring experience of:
- Working in a generalist HR environment.
- Providing proactive support and advice to managers and staff.
- Administration of HR databases.
- Managing a varied and demanding workload.
- Understanding and practical knowledge of employment law and employer best practice.
What We Offer
- A supportive and collaborative working environment.
- Generous annual leave and employee benefits.
- The chance to make a real impact across the organisation.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values-based organisation and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant, and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application on our website and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Are you looking to make a real difference while advancing your career in finance? SURVIVE-MIVA, a Catholic charity dedicated to providing essential vehicles for medical and pastoral missions, is seeking a Clerical Finance Officer to join our team in Liverpool.
- Job Title: Clerical Finance Officer
- Contract: Part-Time, 15 hours per week
- Pay: £30,000 pro rata
- Location: Liverpool (Bootle)
- Reporting to: The Director
As our Clerical Finance Officer, you will play a vital role in maintaining accurate financial records, supporting governance and compliance, and assisting with grant processing and general office duties. You’ll work closely with colleagues and external partners to ensure the smooth running of our organisation.
This is an ideal role for someone organised, detail-oriented, and committed to supporting charitable work. If you have experience in finance administration and a passion for helping others, we’d love to hear from you.
Closing date for applications: 5pm, 2nd March2026
Please send your CV and a covering letter outlining your suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Length: Two-year fixed-term-contract
Salary: £30,500 per annum
Working pattern: Full-time, 35hrs Mon – Fri | Staff can opt to work 32hrs over 4 days each week (with either Monday or Friday as a non-working day). The BES is a 4-day work week organisation with no reduction in pay.
Location: Hybrid. We ask that staff spend at least 60% of their time at our London office.
Closing date: Monday 9 March 2026, 9:00am
Interview date: Monday 23 March 2026
Key Responsibility: To provide administrative support across the Communities and Inclusion team.
We are seeking a Communities and Inclusion Assistant to support the Communities and Inclusion team at BES. The team works across a range of areas, including grants, membership, volunteering and education to engage with ecology in meaningful ways.
This is a new role within BES and a fantastic opportunity to engage with the world’s oldest ecological society. You will gain experience across multiple areas of the organisation’s work while playing a key administrative support role.
Responsibilities:
Community Groups
We support over 25 active community groups. The role will include:
- Administering the Community Groups inbox and acting as the first point of contact for general enquiries from current and prospective community groups.
- Supporting the BES Community Groups team in their work, including attending monthly meetings and providing meeting notes.
- Assisting community groups with recruitment to their committees.
Grants
We award over £500,000 in grant funding every year. The role will include
- Administering the Grants inbox.
- Supporting the administration of our grant portfolio, including collating of reviewer scores and EDI data monitoring via the grants database.
- Managing the in-house training and travel grant awarding process.
- Attend Grants committee meetings, taking minutes as required.
Membership
We have over 8000 members. The role will include
- Administering the Membership inbox and responding to members enquiries
- Updating and maintaining daily CRM tasks related to joining, renewals, cancellation requests and payment processes to ensure accurate membership data.
- Updating and maintaining accurate Membership KPI tracking.
- Attending Membership committee, taking minutes as required.
Team support
As part of the communities and Inclusion directorate, contribute your skills, ideas, and enthusiasm to delivering our strategic priorities through team meetings, attendance at events, project support, and collaborative working.
This list is not exhaustive, and employees may be asked to carry out other duties appropriate to their role and level, in line with business needs.
It is the practice of the British Ecological Society to examine job descriptions from time to time and to update them to ensure they relate to the job as then being performed, or to incorporate changes in organisational need suitable to the role and level. This will be conducted in consultation with you. It is the organisation’s aim to reach agreement on changes, but if agreement is not possible, the organisation reserves the right to insist on changes to your job description, after consultation with you.
Person specification
Essential
- Experience in data and information handling
- Proficient in using standard office software and systems, in particular Excel.
- Proven customer service skills
- Detail-oriented
- Proactive problem-solving skills and ability to work independently.
- Excellent organisational and communication skills.
- Comfortable working in a dynamic office environment.
- Moderate understanding of standard business IT hardware.
Desirable
- Experience working in a charity or membership organisation.
- Experience in using CRM systems (training will be provided)
- Familiarity with GDPR compliance (training will be provided)
Benefits
Four-day working week
- Along with our four-day working week to support a better work/life balance, we offer a range of flexible working options, including hybrid working and variable start and finishing times.
Annual leave
- With a generous holiday allowance and office closure between Christmas and the New Year, we’ll make sure you have space for yourself. We also offer everyone a week working from anywhere.
Pension
- To help with saving for your retirement, we offer a generous pension plan.
Health and wellbeing
- We offer regular wellbeing activities, access to a dedicated wellness room, complimentary breakfast items and fresh fruit, and we hold annual all‑staff away days. With a supportive occupational sick policy, eyecare checks and seasonal flu jabs we’re here to keep your health a priority.
To apply for this vacancy, please submit:
- Your CV - no more than 2x A4 sides detailing your education, training and work history, as well as any relevant skills
- A cover letter no more than 1x A4 side explaining why you wish to undertake this role at the BES
- Your Equality & Diversity information - this voluntary information helps us to assess the diversity of our recruitment and further improve recruitment processes in the future. It has no bearing on the success of your application and is not considered as part of the shortlisting process.
We recognise that AI tools can support candidates in refining their job applications, particularly in improving clarity and language. If you choose to use AI to assist with your application, please remember you are responsible for the content and quality of your application.
Ai may be used to improve - but must not replace - your own voice and experience. Applications must reflect your own understanding, experience and and suitability for the role. We encourage all applications to review their submission carefully before sending.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
The Personal Assistant (Diary & Events) works closely with the Bishops, the Bishop's Chaplain & Executive Assistant and the Finance & Associate PA.
The post-holder will need to have (or be able to quickly develop) a thorough knowledge of the many facets of a Bishop's roles, the workings of the Diocese of Liverpool and the Church of England more widely. As well as having excellent organisational, administrative and diary management skills, the post-holder must have the capacity to respond quickly often working independently and calmly to rapidly changing circumstances and effectively manage competing demands.
This role demands initiative, discretion and creativity. It is ideal for someone who thrives in a dynamic environment, is passionate about the Church's mission, and is confident in managing both strategic and operational responsibilities. It requires someone who is proactive and can organise their work so that they are one step ahead in order to anticipate issues and influence positive outcomes. The post holder will also be an excellent communicator, able to handle difficult conversations and be highly collaborative in order to build highly effective working relationships with a wide range of individuals and organisations.
The role will be primarily based at Bishop's Lodge, Woolton Park, Liverpool. There is a requirement to be flexible and, on occasion, to work from the diocesan office at St James' House.
These relationships will be vital as everyone in the bishop's office must have a good awareness of each other's work and the capacity to allocate tasks and support each other's workstreams according to the particular demands. Holidays must be agreed between staff to ensure that the office is well staffed. The PA (Diary & Events) will not normally be away from the Office or on holiday at the same time as the Finance & Associate PA.
Any given day is varied and therefore likely to produce a range of demands both foreseen and unforeseen; the Personal Assistant needs the flexibility and initiative to respond appropriately as and when matters arise. The following are, however, the focal responsibilities of the role:
Diary Management
Working with the Bishop's Chaplain & Executive Assistant, to have overall responsibility to plan, organise and coordinate all elements of the day-to-day diary management for the bishops and the Bishop's Chaplain. This includes but is not limited to:
- Book, manage and adjust appointments, engagements and meetings.
- Organise the diary and schedule the bishops' day in a way that enables and sustains their ministries.
- Take the lead on making travel and accommodation arrangements
- Ensure the bishops have all necessary paperwork or information in advance of meetings or engagements
- Liaise with parishes, clergy and all key stakeholders both internal and external where required.
- Be pro-active in drafting appropriate responses to all requests and invitations.
- Protect the bishop's diary by setting criteria to manage all diary demands including pushing back on requests to ensure that the number of commitments is sustainable.
Administrative and operational support
- Managing the administration for Readers in the diocese including liaising with the Diocesan Team and the Warden of Readers.
- From time to time as and when required to serve as clerk to the meetings held by the bishops and to take notes, co-ordinate agendas, actions and follow-ups.
- Oversee the maintenance of the Clergy Personal Files ensuring that they are up to date and stored and organised correctly.
- Collaborate with the Bishops' Chaplain & Executive Assistant and other members of the team to provide administrative support to enable the smooth running of the Bishop's Office and is also crucial to the Bishops' work.
- Develop and maintain highly effective electronic and paper filing systems, data, databases, and other records storage in line with Safeguarding and GDPR principles.
- Undertake other appropriate duties as commensurate with the role as requested by the Bishop
Event management
- Lead on planning and delivery of events, both large and small, hosted by or involving the bishops as required and share in welcoming visitors to the Bishop's Office.
- Plan, coordinate and manage logistics, invitations, guest communications and event materials, liaising with both internal and external contacts and be the lead contact for such events.
- Ensure events reflect the bishops' priorities and are delivered with professionalism and warmth.
Developing and maintaining relationships
Build excellent working relationships with all those with whom the Bishops come into contact by responding to a wide range of enquiries in a warm and friendly manner, either in person or by directing enquirers to the appropriate sources of information.
Establish, maintain and improve ways of working and consistent information flow, including liaising with the bishops' staff, Diocesan Offices, other bishops, external civic contacts, dioceses and clergy nationally; the Bishoprics and Church Commissioners.
Skills/Aptitudes
- Demonstrates thinking ahead, managing time, priorities and developing structured and efficient approaches to deliver work on time and to a very high standard.
- Efficient and quick at dealing with requests.
- Ability to handle confidential information and to act with discretion
- Able to work flexibly, both in terms of time and responsibilities
- Content to work to the bishop's agenda, adjusting work style to the Bishop's preferences and requirements.
- Ability to organise own workload, to set priorities and to work to deadlines
- Ability to show initiative and creativity and to work without direct supervision
- IT proficiency, including Microsoft Word, Outlook and Excel
- Strong communication skills, both oral and written including excellent report writing skills.
- Ability to work effectively as part of a team.
Experience
- Significant demonstrable experience as a highly performing administrator/personal assistant/diary manager in working with senior members of staff
- Demonstrable experience of providing Personal Assistant/Diary support to senior staff
- Proven interpersonal skills with the ability to quickly establish and maintain excellent working relationships with officers/post holders and other key stakeholder groups
- Proven stakeholder management skills to manage competing demands.
- Experience of managing expectations, conflicts and difficult conversations whilst maintaining productive working relationships.
- Familiarity with the Church of England's structures and mission
Personal attributes
- Ability to work calmly under pressure and solve problems efficiently and effectively
- Calm, confident and adaptable under pressure
- Self-movitated, punctual and organised
- Compassionate and patient
- To be a person in sympathy with the mission and ethos of the Christian Church, the Church of England and the Diocese of Liverpool
The closing date for applications is 26 February 2026 at 23:55 pm.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Research Grant Manager - FTC
ARUK is migrating to a new grants management system, Flexigrant, creating an exciting opportunity for a Research Grants Manager to act as the product owner for ARUK’s grant-making processes. This role will sit at the intersection of research funding, systems delivery, and stakeholder engagement. You will be responsible for configuring, embedding, and continuously improving Flexigrant to support ARUK’s grant-making activities across the full funding lifecycle — from scheme design and application, through peer review and funding decisions, to post-award management and reporting.
Working closely with colleagues across the Research Funding team, the wider Research Directorate, and external partners and providers, you will ensure that ARUK’s grant processes are robust, user-centred, efficient, and scalable. This role is vital to enabling ARUK to fund the best dementia research and to support and engage our funded research community.
This role sits in the Research Directorate, an ambitious, supportive and friendly team funding world-class research to transform the lives of people affected by dementia. We’re looking for someone with research management experience, a good eye for detail and enthusiasm for improving systems and processes in a complex research funding environment.
This is a 12-month FTC
Key Responsibilities:
Grant Product & System Management
· Act as a subject matter expert and system owner for ARUK’s grants management system, Flexigrant.
· Lead the ongoing configuration, implementation and optimisation of Flexigrant, working closely with team across the Research Directorate to embed their funding schemes and workflows.
· Support the Senior Research Funding Manager to work in partnership with the external system provider to support system development, issue resolution and updates.
· Configure and open grant schemes, build application and review workflows, manage access and permissions, and create data exports to meet internal and external needs.
· Develop and maintain system guidance, documentation, and training materials for internal users and external stakeholders.
· Champion adoption of Flexigrant across the organisation, promoting best practice and continuous improvement.
Grant Programme Delivery
· Support the operational delivery of ARUK’s grant-making activities, from scheme launch through peer review to funding decisions.
· Work with the Research Grants Manager (pre-award) to support the development and delivery of expert review processes, ensuring fair, transparent assessment in line with AMRC principles.
· Work with the Research Grants Manager (post-award) with award and post-award management, including monitoring research expenditure, milestone reporting, and post-award change requests.
· Maintain accurate, high-quality grant data and records, ensuring internal and external stakeholders have access to reliable and timely information.
Stakeholder Engagement & Collaboration
· Act as a primary contact for internal teams requiring grant information or data from Flexigrant.
· Support applicants, reviewers, and grant holders by providing clear guidance throughout the application, assessment, and award lifecycle.
· Work collaboratively with internal teams such as Science Communications and Philanthropy to support effective communication of funding opportunities and grant outcomes.
· Represent the charity at relevant external meetings and events.
Knowledge, skills and experience needed:
· Degree in a life science, health-related, or relevant discipline.
· Experience of grant management or research funding administration within a charity, research organisation, university or funder, with experience supporting the full research funding lifecycle, including application, peer review, funding decisions, and post-award management.
· Practical experience of working with a grants management system or similar complex business system (e.g. Flexigrant, Grant Tracker, Salesforce, Worktribe, InfoEd, etc.) with experience of configuring or supporting funding schemes, workflows, or processes within a system or platform.
· Experience working collaboratively with a range of internal and external stakeholders, including researchers, reviewers, and colleagues across multiple teams.
· Understanding of fair and transparent peer review processes and commitment to best practice (e.g. AMRC principles).
· Strong attention to detail, with experience managing accurate data, records, and reporting.
· Ability to take ownership of a system or process and drive continuous improvement. Strong organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously.
· Excellent written and verbal communication skills, with the ability to produce clear guidance and explain complex processes to different audiences.
· Ability to work collaboratively and build relationships with a range of internal and external stakeholders.
· A proactive attitude and someone who can work independently.
· Strong problem-solving and analytical skills, with a pragmatic and user-focused approach.
· Comfortable working in a changing environment and responding to evolving organisational needs.
· Commitment to equity, diversity and inclusion in research funding and ways of working.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.
As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you.
Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.
This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.
The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.
The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.
The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.
This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.
Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales.
Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.
You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.
Key responsibilities:
Programme delivery and coordination
- Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
- Maintain delivery plans, action logs and trackers using Asana.
- Support coordination of onboarding activities with local authorities and internal teams.
- Ensure all operational documents are version-controlled, accessible and kept up to date.
- Flag emerging issues, risks or capacity pressures early, with clear evidence.
Local authority engagement and ecosystem mapping
- Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
- Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
- Maintain accurate, up-to-date local authority profiles and ecosystem maps.
- Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).
Outreach and local marketing support
- Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
- Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
- Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
- Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.
Communities of Practice support
- Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
- Support scheduling, logistics, materials and follow-up actions.
- Capture learning, actions and insights clearly and consistently.
- Support translation of local learning into insight for programme improvement and future scale-up.
Administrative excellence and anticipation
- Deliver a consistently high standard of administration across the programme.
- Maintain clear, structured and accurate records across all systems.
- Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
- Proactively prepare information, materials and updates without needing to be prompted.
- Act as a reliable operational anchor, ensuring nothing falls through the cracks.
- Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
Data, systems and technical delivery
- Maintain accurate and timely data entry across Salesforce and related systems.
- Support data quality checks and evaluator requirements.
- Use Asana, Salesforce, Notion and Canva confidently and fluently.
- Support documentation, manualisation and knowledge management.
- Ensure systems are used consistently and to a high technical standard.
Coordination, reporting and communications
- Coordinate meetings, agendas, notes and follow-up actions.
- Support preparation of dashboards, updates and reports.
- Ensure information is shared clearly, accurately and on time.
How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack.
Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026.
1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)
2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?
3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome?
4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice?
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Some tips for your application:
Read the guidance notes in the job pack.
Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
We know people might use AI – however make sure the answers reflect you and who you are and your experience. So many applications are the same because they’re using AI. Make sure you stand out.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
The purpose of the Administration Assistant role is to provide comprehensive administrative support to the Bishop of the Edmonton Episcopal area on a part-time basis, 17.5 hours per week. This is to ensure efficient handling of communications, management of schedules, and maintenance of records. Additionally, the Administration Assistant plays a vital role in upholding confidentiality and assisting with safeguarding.
Administrative
- Handle mail, inquiries, telephone calls, emails, and all other incoming communications.
- Manage the diary and inbox of the bishop on a daily basis.
- Draft letters and documents as requested.
- Contributing to the maintenance of central databases (People System, CMS, Crockfords).
- Liaise with the Director of Ministry to ensure the effective administration of the Ordination of Priests and Deacons.
- Coordinate domestic and overseas travel for the line manager as required.
- Organise, facilitate, provide agendas and take minutes of meetings or as requested.
- Compile the newsletter and other general communications as required.
- Uphold the security and confidentiality of the office, including managing confidential documents and securing the office.
- Coordinate the renewal and issuance of permissions for clergy and laity in conjunction with Area Administrator.
- Holding the big picture and history of events in the Episcopal Area, where relevant to the Bishop's work. Advising the Bishop (or team) as necessary and appropriate of any historical information impacting current events. Making appropriate linkages.
- Have an awareness of the weekly/annual cycle of events e.g., confirmations, ordinations, college leavers etc.
Reception and Hospitality
- Provide a friendly and professional welcome to visitors of the line manager.
- Coordinate and facilitate events, including seminars, conferences, residentials, interviews, and social events, and liaise with external parties such as caterers as required.
Safeguarding
- Ensure safer recruitment processes are followed when an appointment is made.
- Monitor the visa status of clergy who do not have British Citizenship or the Right to Remain, in conjunction with the HR Team at Diocesan House, as required.
- Monitor all clergy, licensed lay ministers and those with permission to officiate to ensure they are up-to-date with their DBS and Safeguarding Training.
- Manage the clergy 'blue files' in accordance with GDPR including ensuring blue files are available for statutory services when requested (e.g. police)
- Handling and being privy to highly sensitive and challenging information inclusive of blue files, historic, and ongoing safeguarding concerns.
- Identifying appropriate action in response to pastoral situations as they occur (e.g. Clergy person or other in crisis; deliverance queries; safeguarding concerns).
Other
- Undertake any other duties commensurate with the role.
About You
Essential
Education and experience:
- Experience working in an administration role.
Knowledge and skills:
- Administratively efficient
- IT proficiency (MS Office)
- Ability to work confidentially and in line with safeguarding policy
- High standard of literacy and numeracy
- The ability to work effectively under pressure and to deadlines
Other requirements:
- Empathetic to the mission and values of the Church of England
Desirable
Education and experience:
- Educated to A-Level or equivalent standard.
- Administration-related qualification.
Knowledge and skills:
- Some understanding of Church of England structures and experience of working with the Ecclesiastical legislative framework.
This is a 12 months fixed term contract with the possibility of extension for a further 12 months.
The place of work will be situated at London Diocesan House, 36 Causton Street, SW1P 4AU.
Closing date for applications is 24 February 2026 at 11:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We are looking for a committed and detail oriented Information and Operations Officer to help keep our mission‑led organisation running smoothly. In this role, you will be supporting the day‑to‑day operations, manage key information systems, support training and HR administation, and contribute to research that strengthens our fundraising function. You will work across the organsation supporting our staff, service users and partners.
Who we are - Hibiscus is a feminist, anti-racist and intersectional women’s organisation that has delivered high-impact advocacy and advice services to Black and minoritised migrant women in contact with the Criminal Justice and Immigration systems for nearly 40 years. Hibiscus centres the lived experiences of women and continuously supports them to rebuild their lives through rights-based and justice-inspired responses.
What we do -Hibiscus delivers women-centred trauma informed support through an array of services including community-based provision which also address the needs of women leaving the prison and detention regimes.
If you’re highly organised, detail‑focused and passionate about social justice, you believe in Women's equality and equity, and you want to improve outcomes for women affected by VAWG, this role offers the chance to make a meaningful difference through excellent operational support.
The Key tasks of the role will be be as follows
Summary of Key Main Tasks
- Maintain smooth day‑to‑day office operations, including supplies, equipment, facilities, enquiries and visitor/Service user support.
- Manage organisational information systems, records, filing, databases and GDPR Compliance.
- Provide administrative support across HR processes, including recruitment, onboarding and DBS checks.
- Coordinate training activities and maintain accurate learning and development records for the entire organsation.
- Support research and fundraising tasks, including gathering information, maintaining pipelines and assisting with donor engagement for the CEO/SLT
- Contribute to improving operational systems and ensuring compliance with organisational policies, data protection and health and safety.
- Ensure you have a high level of understanding around confidentialitiy and data protection, handling sensitive informaiton appropriately at all times
- You will also be the key contact for the managing office relationships ensuring staff,service users are supported on a daily basis.
Please refer to the Job Description attached for a full list of Essential/Desireable criteria.
We are particularly keen to attract talent from Black and minoritised communities, however we are unable to support any sponser visa applications.
Please note - This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
We are looking for some one that is able to work part-time in the office, 3 days a week. This is is an essential requirement to support our service.
Benefits
- 25 days of annual leave per year (pro-rata if part-time)
- Weekly well-being hour and skills-based workshops.
- Employers Assistance Program providing counselling, financial assistance and mental health support.
- Clinical supervision sessions/refelctive practise.
Please review the Job Advert for full details attached.
What to do next - Please send an updated CV
· An up-to-date CV (no more than 2 pages)
· A cover letter (Up to 2 pages) addressing relevant parts of the Person Specification in the Job Description outlining why you are the right person for the role.
Please download and complete the [Equality and Diversity form] and send it to our recruitment email – This form should be sent to us separately. ( attached)
Closing date for Application
Tuesday 17th March 2026 5pm
Interviews (tbc)
w/c 30th of March 2026
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Job Purpose
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:
1. Build Regular Giving – retain and maximise value from the regular giving base
2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.
The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.
You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.
You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.
This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
- Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for retention and legacy budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.
Line Management
- Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
- Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
- Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
- Provide strategic and operational direction to external agencies or freelancers working on retention projects.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
- Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
- Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
- Work closely to ensure all digital communications are aligned and support the retention strategy
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
- Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
- Experience managing external agencies and suppliers to high performance standards.
- Strong background in regular giving retention.
- Demonstrable experience managing and reporting on retention budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM, Dot digital and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Please provide clear evidence in your cover letter of your experience and achievements, including income performance results. We are particularly interested in your expertise in developing supporter journeys and delivering successful multichannel campaigns across both mail and digital platforms. Additionally, please demonstrate your commitment to the sector.
The client requests no contact from agencies or media sales.
Looking for a practical role that really makes a difference?
As Foodbank Services Lead, you’ll play a key part in ensuring Oldham Foodbank runs smoothly and consistently, supporting people in crisis with dignity and care.
This is a hands-on, people-focused role, working alongside the Foodbank Manager to coordinate day-to-day service delivery. You’ll support and organise our volunteers, oversee the smooth running of our warehouse and deliveries, and help ensure our systems, standards and processes are followed well.
You’ll be based mainly at our warehouse, working closely with volunteer teams including drivers, pickers, admin and warehouse volunteers. While you won’t be doing everything yourself, you’ll be ready to step in when needed and lead by example.
We’re looking for someone who is calm, organised and practical, with experience of working in the voluntary or charity sector and supporting vulnerable adults. You’ll understand the importance of safeguarding, consistency and teamwork, and you’ll care about doing things properly.
In return, you’ll be part of a supportive organisation, doing meaningful work that has a real impact across Oldham every day.
Oldham Foodbank is here to support people in crisis with dignity, compassion and fairness, working with volunteers and partners to make sure no one fa
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Caerlow Trust (“the Trust”) is a family-led discretionary grant-making trust, governed by four trustees (the Board) that aims to alleviate poverty-related suffering in the United Kingdom.
The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of work: hunger, homelessness, and addiction.
Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus over time. The ambition is for the Trust to develop rapidly to become a versatile and flexible organisation that will have a very real impact and make a difference to the lives of the people supported through its grants.
The Grants Manager will join our small but expanding team at an exciting time, having an important part to play in turning this ambition into reality.
Role overview and purpose
The Grants Manager will provide a range of services that will be key to the Trust’s grant management cycle including research, assessment, database management and development, reporting and evaluation. They will be the key contact for a portfolio of grant applicants and recipients, to support them throughout their relationship with the Trust.
Key responsibilities
Grants Management:
· Managing a portfolio of grants throughout the entire grant cycle including assessment, award, support, monitoring and learning
· Act as the key contact for grant applicants and recipients, developing positive and supportive working relationships
· Organising and holding meetings with grantees, including taking notes and following up on actions
· Administrative tasks relating to grants, including correspondence, drafting and issuing agreements, tracking of applications, reports and payments
· Undertaking scoping work and research about organisations that may be appropriate for funding
· Reviewing grant applications, undertaking assessments and completing due diligence checks
· Drafting summaries and papers to support Trustees to make informed decisions
· Reviewing grantee reports to evaluate progress and ensure compliance with any grant conditions
· Support budget management, financial reporting, cashflow monitoring and compliance with charity regulations in relation to grants
· Provide project management for new activities or grant programmes
· Working with colleagues and grantees to develop the Trust’s impact reporting capabilities
Database and system management
· Support the development and maintenance of our systems and grant management database, Beacon
· Ensure all data is accurate, kept up to date and retained in line with data protection regulations
· Provide support and guidance to grant applicants to access and use the grant application portal
· Provide support and guidance to Trustees and other external evaluators to use Beacon portal
Other responsibilities
· To represent the Trust at external events
· To support ongoing improvement in the context of grant-making and organisational development
· To role model desired behaviours in line with the Trust’s values
· Provide other ad hoc support to the Director as needed
Key internal relationships and reporting lines
· Receives line management and development from the Director
· Works closely with other colleagues and volunteers as part of an small effective team
This role doesn’t currently have any line management responsibilities but it is likely to in the future as the Trust grows.
Person specification
Knowledge and experience:
· Knowledge and understanding of the issues being supported by the Trust, developed through work or study in a relevant field or through lived experience
· Knowledge of charity finance, governance best practice, impact measurement and evaluation
· Experience of the grant management cycle
· High level of literacy and numeracy, including experience of handling and analysing qualitative and quantitative data
· High level of IT literacy with experience of working with MS365 applications and CRM databases
· Experience of liaising with a range of different stakeholders
Key skills and abilities:
· Outstanding communications skills with excellent written and spoken English
· Excellent interpersonal skills
· Attention to detail and commitment to quality
· Strong administrative, planning and organising skills
· Ability to work on your own and use initiative but knows when to seek advice and guidance
· Ability to identify improvements and propose solutions
· Collaborative and proactive approach to supporting others in a small team
Personal qualities:
· Commitment to the vision, mission and values of the Trust
· Dedication to the charity sector and the specific issues that are being addressed by the Trust
· Commitment to respect and value equality and diversity and inclusion
· Enthusiasm for continuing personal and professional development
· Good judgment and integrity
· Self-aware and empathetic
· Appreciative of the joy of grant making and sense of humour
· Adaptable and flexible, happy to work in an evolving and rapidly growing organisation
Other requirements
The Caerlow Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.
The Grants Manager will be required to travel across the UK as part of their role.
Working for the Trust
The Trust is committed to organisational and staff development. We offer various opportunities for staff to learn and develop, with management who are devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in our areas of focus. The Trust is committed to being a good practice employer. We offer flexible working arrangements and a wide range of staff benefits.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £17, 398 pro rata (£29,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Hybrid working. In-person at London Kings Cross and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
OUR VALUES IN PRACTICE
Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
Areas of work and responsibility
- Administrative Support to the Gestalt Centre CEO
- Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
- Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
- Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
- Provide administrative support to the organising and running fundraising activities and events.
- Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes.
- Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
- Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
- Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
- Office team support such as reception/admin cover or support with events, as and when occasionally required.
- Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Key Competencies and Qualities
- Educated to degree level or equivalent with good English and Maths.
- Experience working with and assisting senior leadership professionals.
- Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
- Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
- Experience and able to work well with senior professionals and in a positive professional matter.
- Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Excellent attention to detail and confident with numbers.
- Good working knowledge and experience of databases and online administration systems, including information and files management.
- Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
- Able to work collaboratively and independently on own initiative.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
- Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
- Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
- Preferably experience working within an educational, training or therapy setting (desirable).
To apply please forward to Archie Rotap, your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it. Archie's email can be found in the job description document attached.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
As a Support Adviser, you’ll play a vital role for people affected by motor neurone disease (MND) by offering clear information, guidance and emotional support to individuals and families. Helping them to feel informed, reassured and better equipped to manage the impact of MND. You will communicate with empathy, confidence and purpose.
Every day is different. You could help someone understand a new diagnosis, offer guidance about voice banking or genetic testing, connect a caller to financial support or local services. No two calls are the same, but each one makes a genuine impact.
Working as a Support Adviser on a 12-month Fixed Term Contract, you’ll be part of a focused team helping individuals understand their options and access the right services at the right time. You’ll contribute to a service trusted for its compassion and reliability.
Hybrid Working and Flexibility: Requirement to attend the Northampton office 3 days per week.
The official job title for this role is: MND Connect Adviser
Key Responsibilities
- Respond to helpline calls, emails and forum posts with sensitivity and accuracy
- Actively listen to understand a diverse range of calls and offer tailored information
- Signpost to MND Association services and external agencies
- Support complex and sensitive enquiries, liaising with health and social care professionals
- Maintain accurate records and complete administrative tasks
- Monitor service standards and contribute to ongoing quality improvements
- Identify risk or safeguarding concerns and take appropriate action
- Uphold confidentiality and follow policies that protect people and data
- Work with the Helpline Manager and wider team to ensure effective service delivery
About You
- Experience in an information-giving role, ideally including helpline work
- Strong active listening skills, with empathy and clarity in communication
- Ability to explain complex or sensitive issues with care and precision
- Resilience to support individuals experiencing emotional distress
- Experience providing information and support in writing, including email and webchat
- Experience with contact centre or CRM systems
- Skilled in Microsoft Office, including Outlook and Excel
- Understanding of data protection and safeguarding procedures
- Able to work independently while contributing to team goals
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Location: London (Hybrid, 2 days in office)
Salary: £21.98 per hour
Start Date: ASAP
Working Hours: 35 per week
Contract Type: Temporary 2- 3 months
We are looking for an organised and proactive Administrative Co-ordinator to provide high-level support to our CEO, Leadership Team, and Trustees. This temporary role is ideal for someone available to start immediately and comfortable working in a hybrid setup.
Key Responsibilities:
- PA support to the CEO: diary management, correspondence, travel, and preparing briefing materials.
- Support Trustees and Committees: scheduling meetings, preparing agendas and papers, taking minutes, and managing follow-up actions.
- Assist the Leadership Team with meeting planning, agendas, minutes, and general admin support.
- Coordinate and manage meetings and events, ensuring smooth operational delivery.
- Maintain accurate records and document management systems, handling confidential information with discretion.
- Experience as a PA/Administrator supporting senior executives.
- Strong organisational skills and ability to manage complex diaries.
- Excellent written and verbal communication.
- Proficient in Word, Excel, Outlook; familiarity with CMS or database systems desirable.
- Flexible, proactive, and able to work independently.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Trust is an education charity with over fifty years’ experience in international volunteering for young people. We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.
We annually select up to 200 young people from across the UK for sustainable teaching and youth development projects around the world. Our Volunteers are provided with training and support before, during and after their international placements, and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.
We are looking for a talented and versatile Volunteer & Schools Engagement Coordinator to recruit and support Volunteers for our immersive and focused international placements. This is an exciting role for a motivated self-starter with excellent communication skills to work with inspirational young people from across the UK, enabling them to achieve their dream of an international volunteering placement.
The successful candidate will be a highly organised individual with the ability to build and maintain relationships with schools and with young people. We are looking for an inspiring public speaker who is able to engage with and motivate young people to support the recruitment, retention and fundraising efforts of our future Volunteers.
The role is home-based and will involve travel throughout England, including overnight stays, plus some travel to meetings elsewhere in the UK. There will be the occasional requirement to work evenings and weekends.
Main areas of responsibility include:
- Recruit Volunteer candidates through delivery of inspiring presentations within schools, youth organisations and careers fairs
- Develop relationships with partner organisations within the education and youth sectors
- Support and co-ordinate Returned Volunteers in the delivery of school talks
- Be a point of contact and support for young people at application, selection and throughout fundraising activities
Responsibilities & duties
- Recruit Volunteer candidates through the delivery of inspiring presentations in schools and youth organisations, in-person and online
- Engage and support fundraising Volunteers, offering practical advice, guidance and monitoring of fundraising progress
- Represent Project Trust at career and recruitment fairs
- Develop and maintain relationships with partnership organisations within the education and youth sectors
- Support and co-ordinate Returned Volunteers in the delivery of school talks
- Be a point of contact and support for young people throughout the application, selection and fundraising process
- Maintain accurate and up to date records on our CRM database
- Participate in the selection, training and debriefing of Volunteers
Qualifications & skills
Essential
- Commitment to Project Trust’s purpose, approach, ethos
- Excellent planning and organisational skills, with the ability to prioritise workload and manage time effectively
- Proven ability to deliver presentations to a range of stakeholders, including young people, with an ability to motivate and inspire others
- Experience of working effectively with and developing young people in a variety of settings, eg schools, youth and community groups
- Ability to work autonomously on own initiative and as part of a remote, multi-disciplinary team
- Excellent interpersonal and communication skills, written and verbal, and ability to communicate with a range of audiences
- Excellent customer service skills, with a commitment to providing an outstanding service to Volunteers and third parties
- Excellent administrative skills, able to keep accurate and up to date records and produce reports
- Good judgement and decision-making skills with the ability to work under pressure
- Working knowledge of Microsoft packages and a variety of social media platforms
- Ability to travel within a designated region of the UK and to other parts of the UK as required
- Ability to work remotely from an appropriate home base
- Willingness to undertake work outside standard office hours
- A full clean driving licence and use of a vehicle
Desirable
- Experience of working and/or living in an international environment
- Qualification in working with young people, or demonstrable equivalent experience
- Knowledge and understanding of the voluntary and charitable sector
- Experience in marketing or sales
- Experience of running small projects
- Experience in using a CRM database
Conditions of Service
The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:
- The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)
- Any offer of appointment will be made subject to the receipt of satisfactory references
- The post holder must have the right to work in the UK
If you are passionate about youth development and want to use your skills, knowledge and experience to change the world, apply now.
Please send a covering letter of no more than 2 sides of A4 setting out your interest in and suitability for the role against the job description and person specification, together with an up to date CV.
Please note, in your covering letter we have a strong preference for human-written content. We want to hear about you, your genuine interest in the role, and why from your experience, skills, and personality you feel you are a great fit for the role. We do not use AI in our recruitment and selection of candidates.
Project Trust empowers young people to develop their confidence, resilience, awareness and leadership skills in cross-cultural exchange.
The client requests no contact from agencies or media sales.

