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Responsible to: Operations Manager
Role purpose: To supports people in the local community through the provision of holistic Money, Debt and Budgeting Advice
Salary Scale:2.1 – 2.4. £27,495 - £29,400 FTE. P/T hours will be considered
Key work areas and tasks
Provision of advice and casework
Provide money advice and casework covering the full range of debt advice topics including priority and non-priority debt and money advice issues
Identify urgent situations and ensure any possible action is taken immediately
Assist clients with related issues integral to their debt case such as welfare benefits advice, housing, other financial matters and income maximisation (incorporates applications for grants and other welfare schemes)
Work with the client to draw up an agreed financial statement incorporating the Standard Financial Statement
Enable clients to identify and explore various options they may have in addressing their situation explaining the consequences and limitations of each option
Assist clients in the calculation of offers to priority and non-priority creditors with reference to their Financial Statement.
Where appropriate undertake negotiations with clients’ creditors and other relevant bodies and/or act for the client by drafting or writing letters and telephoning and negotiating with third parties as necessary
Prepare and present cases to the appropriate statutory bodies and courts as required including DRO, Breathing Space and bankruptcy applications
Maintain timely, accurate and detailed case records and adhere to administration systems
Maintain statistical information and other required documents and undertake client feedback surveys and facilitate client evaluation
Manage an agreed caseload of debt and money advice cases
Ensure all work casework conforms to Operational Policy including meeting the requirements of the Advice Quality Standard, FCA and MAPS
Provide basic welfare benefits advice to clients, to include assessing eligibility for benefits, better-off calculations and other income maximisation advice
Assist clients with other problems, referring to other advisers and/or agencies as appropriate
Provide representation for clients at county or magistrates courts when appropriate
Provide support, guidance and supervision to the money advice trainee caseworker/caseworker’s assistant and other less experienced staff and volunteers
Research and Campaigns (social policy work)
Assist with social policy work by providing information about clients' circumstances through the appropriate channel.
Research and campaigns, monitoring and relationship building.
Assist with the development and implementation, in conjunction with the Operations Manager and in consultation with other charity workers, the Charity’s Research and Campaigns Plan.
Assist with research and campaigns work by providing information about clients' circumstances through the appropriate channel.
Administration
Maintain and monitor effective and efficient administrative systems.
Monitor health and safety policy with regard to staff, equipment and premises within statutory requirements.
Ensure complaints are brought to the Manager’s attention as soon as is practicable.
Training and Development
Identify and implement own training and development needs (in consultation with the Operations Manager).
Identify the training needs of charity workers through support and supervision and contribute towards the charity’s training and development plans.
Contribute to organising training activities in conjunction, as appropriate, with the Operations Manager.
Other Duties and Responsibilities
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Abide by data security and information assurance guidelines.
Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy
Any other relevant tasks or duties required to ensure the effective running of the charity and our services.
To contribute to the induction and on-going training of charity workers within the team.
Person specification
Essential criteria
Qualified and competent money advice and debt caseworker holding the relevant accredited quality standard and other competencies set down by Advice Quality Standard, Money and Pension Service, FCA and/or Institute of Money Advisers
Demonstrable and thorough understanding of the application of the debt process in a busy advice organisation and of doing so in a client- centred and efficient way including through working on a Money Advice Service or MAPS funded programme
A positive approach to quality of advice audit (including peer review and external audit) and a commitment to constructive feedback as part of the quality assurance and learning process (as a recipient and
as a supervisor)
The ability to sift through large amounts of information and gather essential details during a client interview
Excellent negotiation skills with experience of conducting negotiations with a range of agencies and creditors
Proven ability to plan and prioritise your workload, meet deadlines and work calmly and with focus within a busy and fast paced environment
Experience of using a casework recording and quality assurance system and IT platforms
Experience of providing effective guidance and support to peers and junior colleagues and the ability to plan and co-ordinate the workload of others
Experience of working effectively within a team including paid and volunteer staff
Excellent communication skills (spoken and written) and the ability to develop and maintain positive, professional, working relationships with clients, funders, stakeholders, colleagues, volunteers, creditors and other agencies
Proven IT skills including very confident and competent use of Word, Excel, databases, cloud-based systems etc to maintain effective records, administrative and reporting systems
A commitment to travelling to various locations as required
Understanding of the issues affecting society and their implications for clients and service provision
Understanding of and commitment to the aims and principles of the CA service and its equal opportunities policies
Desirable criteria
Experience of working within a Citizens Advice charity
Experience of working with the public in an advisory capacity
The client requests no contact from agencies or media sales.
Volunteer Lead
What is the opportunity
Balance is seeking a persuasive and values based role model to work with its leadership team and operational managers to build the volunteer offer across the charity and its services. This is a part time post based on 25 hours per week based at our offices in Kingston with additional flexibility for home working.
About your values and strengths
You are someone who strengths and values will align with the following attributes:
What you can expect from us
A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do. A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
A commitment to training and professional development to support internal progression in and beyond the charity. Inclusion in and a 3% employers contribution to the charity's pension scheme. Generous annual leave allowance of up to 25 days a year plus bank holidays and an additional day off for your birthday. Access to a range of discount schemes including Blue Light Card Access to the charity's employee assistance programme. Access to travel card loan, and bike to work scheme.
To Apply
Please follow the link to our recruitment site and ensure that you submit both a current CV and supporting statement that addresses the strengths and values set out in the person specification.
We are an inclusive employer
This charity employs and welcomes applications from backgrounds and communities that are widely representative of the SW London communities in which it works.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Manager (Chief Executive) – Chorlton Good Neighbours
Location: Chorlton, Manchester
Salary: £35,000 - £40,000 per annum
Contract: Permanent, full time
Could you be the steady, friendly, hands-on leader who helps more people in Chorlton feel connected, fulfilled and valued?
About Chorlton Good Neighbours
Chorlton Good Neighbours is a small, well-loved neighbourhood charity with roots back to the late 1960s, working to reduce loneliness and support older people across Chorlton and adjacent neighbourhoods. Our work is local, practical and volunteer-led: befriending, home visits, transport, weekly activities, monthly teas, intergenerational groups and occasional day trips are all delivered with warmth and care.
Our volunteer base is extraordinary - around 100 volunteers support drivers, befrienders, activity leads, admin roles and trustees - and in 2024–25 we supported 474 people in total. Funding is a mixed model of public grants, local donations and modest earned income and the charity holds healthy funds to deliver our work.
This is a practical, hands-on, delivery-focused leadership role: you will lead a neighbourhood organisation through planned transition, preserving the community culture that makes CGN trusted, while introducing proportionate systems and succession approaches that secure its future. You will also spend substantial time supporting and supervising volunteers and facilitating activities alongside strategic duties.
As our next Manager (Chief Executive), you will:
• Strategy & Impact: Lead the development and delivery of a clear long-term strategy that sustains CGN’s neighbourhood impact and reduces social isolation amongst older people.
• Governance & Finance: Strengthen proportionate financial controls, grant monitoring and reporting while working closely with trustees including the Treasurer.
• Operational Leadership: Manage day-to-day delivery of volunteer-led services and introduce accessible procedures and safeguarding arrangements.
• Income Generation: Support fundraising and bid activity to secure multi-year funding and diversify local income streams.
• Community & Partnerships: Act as CGN’s visible ambassador, maintaining and developing relationships with Manchester City Council, NHS partners and local organisations.
• Volunteer Development: Recruit, induct and support volunteers and facilitators, building a resilient volunteer pipeline and clear role pathways.
• Brand & Profile: Promote CGN’s offer across local channels to maintain footfall, attract new supporters and celebrate members’ stories.
• Premises & Risk: Work with trustees on lease and premises issues and maintain a robust risk register to protect continuity of service.
Who you are
• An experienced, hands-on manager with significant experience of running small, community-facing charities or local services and a hands-on approach to operational delivery.
• Demonstrable expertise in recruiting, supporting and retaining volunteers, with confidence in DBS/safeguarding practice and volunteer supervision.
• Highly organised with strong event/activity planning skills, practical problem solving and attention to detail.
• Financially literate - comfortable with budgeting, grant monitoring and basic financial controls and able to work with volunteer finance leads.
• An excellent communicator: approachable, diplomatic and skilled at building trust with older people, volunteers, trustees and statutory partners.
• Values driven, emotionally resilient and committed to inclusivity and dignity in later life.
• Desirable: experience of Age-Friendly programmes or befriending schemes and local credibility or knowledge of Manchester/South Manchester.
Why Chorlton Good Neighbours?
• Meaningful local impact - lead a well-regarded neighbourhood charity with deep community trust and a broad activities programme.
• Strong volunteer culture - join an organisation supported by around 100 committed volunteers and an engaged trustee board.
• Secure footing to build from - healthy funds and a clear focus on securing multi-year funding and premises.
• Hands-on role with strategic scope - keep delivery at the heart of the job while developing proportionate systems and succession planning.
• Supportive transition - trustees have planned a careful handover and you will be supported through induction and the subsequent recruitment of a part-time assistant.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 13th April 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Trusts and Foundations (T&F) Officer is an integral part of the Philanthropy team, managing relationships with high value supporters. They are responsible for a portfolio of approximately 40-50 Trusts and Foundations donors, primarily giving between £25k-£100k, but also with the potential to include those giving below and above that level, to support with team capacity and best stewardship. The Trusts and Foundations (T&F) Officer will build strong and strategic relationships with donors, ensuring continued support of MSF.
They are also responsible for seeking and securing new funding from prospective trusts and foundations at the £25k-£100k level. Their overall focus is on delivering stable, new and increased income for MSF's work, and feeding into the Philanthropy team strategy around the retention and acquisition of new trust donors.
The client requests no contact from agencies or media sales.
The Development Manager (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
The client requests no contact from agencies or media sales.
Head of Principal Gifts
Employer: University of Manchester
Salary: £59,966 to £71,566, depending on experience with scope to go beyond for an exceptional candidate
Location: Hybrid working, Manchester
We are looking for our new Head of Principal Gifts to work with our highest level of donors, securing principal gifts in support of the University of Manchester's key priorities - gifts that are truly transformational and enable us to tackle some of the world's greatest challenges.
We're taking our big gift fundraising to the next level with the launch of a dedicated Principal Gifts programme, and we're looking for someone to play a key role in shaping that transformation, building deep, lasting relationships with top-level donors in the UK and internationally.
With our inspirational new strategy in place and our first-ever university-wide philanthropic campaign, CHALLENGE ACCEPTED, launched in November 2025, this is a pivotal moment for Manchester and for your career.
Reporting to the Deputy Director, Principal Gifts, you'll be joining a brilliant, values-driven team with a fantastic pipeline of prospects, strong existing relationships, and academics who are fully engaged in what we're building together.
Great things happen at The University of Manchester every day - from finding new treatments for cancer and discovering wonder materials like Nobel Prize-winning graphene, to providing life-changing scholarships and influencing government policy to help the world's poorest people. This is the work your fundraising will make possible.
If you're a major gifts or big gift fundraiser ready to make your mark at a world-renowned institution and take that next career-defining step, we'd love to hear from you.
Closing date: Midnight on Monday 20 April 2026
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter no later than Midnight on Monday 20 April 2026
Yorkshire Wildlife Trust was established 80 years ago and today is one of the UK’s fastest growing charities for nature. We seek to appoint a Digital Marketing Officer to join the communications and public affairs team.
We are looking for a digital marketing expert to lead and boost engagement online, drive footfall to our visitor centres as well as events, and inspire more people across Yorkshire to choose a wilder life.
This is a role in which you could make a world of difference, by bringing wild experiences to more people through colourful content and stories, leading to positive action for wildlife and driving recognition for our trusted brand.
Close collaboration with colleagues across the Trust is essential, working with communication, engagement, reserve and visitor services colleagues to promote events, and a growing programme of wildlife-themed festivals and wildlife watching experiences.
You will have experience of planning and delivering strategy to reach different audiences through channels, as well as creating or commissioning content that reaches audiences with impact. You will have an ability and interest in using analytics to help bring continuous learning and improvement to our activity.
People tell us that the best thing about working at the Trust is the people and you’ll join a dedicated communications and public affairs team, in the growing fundraising and engagement directorate.
Yorkshire is home to some of the UK’s most amazing wildlife and wild places but much of it is under growing pressure and facing an uncertain future. We are part of UK wide movement restoring nature, helping people take meaningful action and creating an inclusive society where nature matters. You will have an opportunity to truly make a difference in one of England’s largest regions, to inspire more people to notice, enjoy and take action for Yorkshire’s incredible wildlife and wild places.
The client requests no contact from agencies or media sales.
We are looking for a Coordinator to help our small Quaker peace organisation to continue to thrive when our current Coordinator retires at the end of 2026.
You will work with NFPB trustees and members to support Quakers in the North of Britain in their peace work, which covers a wide range of issues. As the only employee, you will need to be self-motivated, flexible and able to work with volunteers and other organisations. The role includes planning and arranging events, networking, communications and administrative tasks. We are looking for someone who is passionate about helping others work for peace.
We would like the new Coordinator to be in post by early October to allow a reasonable handover with the current Coordinator.
NB: Whilst the office is currently in Bolton, this may move if a different location is more appropriate for the succesful candidate
Applications MUST be received by 24 April 2026, 5pm. There is no application form. We invite candidates to submit their CV together with a one page statement outlining their motivation to apply for this role and the names and contact details of two referees (one of which might be some one who knows you personally outside a work context).