Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
Day-to-day operations support
The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.
Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.
A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
A statement not exceeding 800 words on your proposed approach to the deliverables, including:
Your technical and subject matter expertise
Your personal style and approach to working with others
How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
A clear commitment to undertake the work within the timeframe set out above
Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
The client requests no contact from agencies or media sales.
Closing date: 16th June 2026 Interviews: 19th June 2026
This role leads a new flagship grants and strategic activity programme - a national outdoor play partnership supporting community foundations to deliver risky, adventurous and child-directed play opportunities for children aged 0–12 in up to 20 places across the UK. You will work in the UK Community Foundations team, the national backbone, co-ordinating and convening the wider partnership. The minimum £10m programme (likely larger) runs from June 2026 through November 2031, is delivered with seed funding from an anonymous lead funder.
You will be accountable for the day-to-day running of the programme. That means managing the relationship with the lead funder, overseeing delivery across the four-outcomes learning framework, coordinating the national learning and influence backbone, building and maintaining sector relationships, and ensuring the programme is delivered on time, on budget and to consistently high standards.
Alongside the programme, you will also support wider partnerships activity and act as a point of expertise on children and young people. You will advise the Partnerships team on CYP matters, provide a credible internal source of guidance on safeguarding, and keep UKCF abreast of policy and sector developments so we are well positioned to support community foundations to design and deliver further CYP-focused partnerships.
You do not need to have worked in community foundations before. We are interested in people who combine substantial programme leadership experience - ideally within funding or grant making, though other types of programme delivery are likely to be relevant - with credible CYP sector knowledge, and the confidence to balance delivery, stakeholder relationships, sector influence and partnership support across a complex multi-year portfolio.
The Partnerships & Insight team designs and delivers UKCF's national partnerships, brings new funding into the community foundation network, and grows our influence on the policy and funding environment community foundations operate in. This role sits at the heart of all of that, and gives you a broad view across the sector, the network and the wider VCSE landscape.
We know that good programme leadership depends on different perspectives, lived experiences and ways of working. We encourage applications from people who may not meet every requirement but feel excited by the role and believe they could grow into it.
Your portfolio
You will hold responsibility for two connected areas.
Programme management (0.65 FTE)
You will lead the end-to-end delivery of the programme across four outcomes - Reach & Access; Quality & Character of Play; Lasting Local Capacity; National Evidence, Learning & Influence - and the operational layer that sits behind them. You will lead programme planning, budget management, risk management and quality assurance, working closely with the Director of Partnerships & Insight.
You will manage the relationship with the lead funder, and any subsequent funders that come on board, including reporting, milestone delivery, board updates and stewardship of the partnership over the full grant period. You will also oversee community foundation onboarding, contracting, ongoing relationship management and convening across the cohort of around 20 delivery partners.
You will coordinate the national backbone of the programme – participating community foundations, learning partner, expert panellists, sector relationships, and the dissemination of evidence and influence outputs - and oversee learning outputsagainst the programme's two-layer tracking architecture.
You will build and maintain relationships that lead to the change the programme seeks to achieve and supports a potential continuation funding pipeline. You will represent UKCF and the programme externally - with funders, government, sector bodies and international peers, including our peers at community foundations in Canada.
Wider partnerships and CYP responsibilities (0.35 FTE)
You will support the Director of Partnerships and the wider team on general partnership matters, pitching in at crunch points and offering senior advice and leadership on design and delivery.
You will act as UKCF's internal point of information on safeguarding for children and young people, supporting the Partnerships team and wider colleagues to apply appropriate standards across CYP-related programmes and proposals. Training will be provided.
You will keep UKCF abreast of CYP sector developments - policy, funding landscape, research and practice - and translate these into practical advice for partnerships and field-building work. You will advise the team on CYP matters during pipeline development, scoping and proposal-writing, making sure new opportunities are well grounded in current sector knowledge.
You will build and maintain relationships with key CYP sector bodies, funders and expert networks to position UKCF as a credible, well-informed partner in the children and young people space, and you will contribute to UKCF's wider thought leadership and external profile on CYP, including occasional speaking, writing and convening.
Your wider responsibilities
Like everyone at UKCF, you will work closely with colleagues across the organisation. You will partner with Communications, Finance, Field Building and other teams to support wider organisational activity, contribute to the development of the Partnerships & Insight team and to UKCF's culture, standards and ways of working, and take on other reasonable duties commensurate with the role.
What you will bring
We are looking for someone who combines substantial programme leadership with credible CYP sector knowledge, and who is comfortable holding the whole of a complex programme in view while making sound day-to-day decisions. You might recognise yourself in some, but not necessarily all, of the following.
Programme leadership and judgement - able to hold a complex, multi-year programme in view while making sound day-to-day decisions.
Excellent written and verbal communication, adapted confidently for funders, government, community foundations, sector peers and internal audiences.
Diplomatic, confident and effective relationship-building and influence with senior and varied stakeholders.
Proactive problem-solving - acting on initiative, diagnosing issues early and proposing practical solutions.
Strong organisational skills and the ability to balance multiple deadlines and priorities across a complex portfolio.
Creativity, flexibility and intuition, with a willingness to adapt your approach as the programme evolves.
Commitment to learning and improvement, including reflecting on your own practice and seeking continual development.
Commitment to equity, diversity and inclusion and climate justice, and interest in how these values shape programme design, participation and whose voices are heard.
Essential experience
Senior programme leadership: substantial experience leading voluntary and community sectormulti-year, multi-partner programmes, including accountability for budget, delivery and outcomes.
Children and young people sector expertise: strong working knowledge of the CYP landscape - policy, funding, practice - and credibility with sector stakeholders.
Safeguarding: confident acting as an internal point of information on safeguarding, with a basic or good understanding of safeguarding standards in CYP-related work, and willingness to undertake further training.
Stakeholder management: experience managing significant relationships, including reporting, stewardship and the negotiation of programme changes.
Charity or non-profit setting: understanding of values-driven work and the operating norms of the voluntary sector.
Data, impact and learning: able to interpret quantitative and qualitative information, undertake basic and intermediate analysis, and oversee a learning partner, monitoring, evaluation and reporting. Understanding of the norms of impact and learning in the voluntary and community sector.
Relationship management: builds trust with funders, peers, partners and delivery organisations; offers diplomatic, credible guidance.
Digital, CRM and AI confidence: confident across Office 365 and AI tools (or have started to experiment with them) to support efficient working and free up more time for relationship building. Motivated to use AI, and to do so mindfully, responsibly, ethically and to increase impact.
Ability to travel occasionally, which may include overnight stays and multi-day events.
Desirable experience
Grant making and funding, particularly relational or participatory approaches; systems change or place-based approaches to community impact; or asset-based community development and community-led programmes.
Working with community foundations or place-based funding structures.
Play, early years, youth work, education or related CYP fields.
Designing and delivering co-design, collaboration or systems-change activity.
Contributing to policy or sector influence.
Developing AI tools within a VCSE context, and understanding of AI ethics and the unique VCSE context around AI - or an interest in this topic.
Securing continuation or follow-on funding for complex programmes.
Inclusion statement
UK Community Foundations is committed to building an inclusive organisation and a diverse field. We welcome applications from people from minoritised ethnic communities, disabled people, people from lower socio-economic backgrounds and others who are underrepresented in the charity and philanthropy sector.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.



The client requests no contact from agencies or media sales.
Head of Transformation
£55,000 to £60,000 per annum WTE
37 hours per week
Farnham, Surrey, with opportunity for hybrid working. Cross site working required.
About us
Phyllis Tuckwell is based in Farnham and Guildford, and provides bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire. It is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this we are investing in how we work as an organisation, improving the way we deliver change, modernise services, and support our teams so that patients and families continue to receive the best possible care and experience.
The role
We are excited to be seeking a Head of Transformation to help shape not only major change initiatives, but also the culture, behaviours, and ways of working to enable better long-term outcomes and experiences for patients, families, staff, and volunteers. The role will embed a more structured, transparent, and outcomes-focused approach to organisational delivery, by developing frameworks and standards, helping teams deliver change consistently and confidently.
This key leadership role, reporting into our Director of IT, Estates and Digital Transformation, will help to build our culture to support our organisational transformation, by encouraging accountability, collaboration, planning, and continuous improvement. The successful candidate will work closely with colleagues across clinical, operational, corporate, and support services, visibly developing relationships and bringing people on board to ensure change, both digital and non-digital, is delivered in a practical, supportive and proportionate way, while remaining fully aligned to organisational priorities and governance requirements. The role will lead, develop and coach a small team of Project Managers and Business Analysts, encouraging full business analysis capability across the organisation, while adopting an appropriate risk management approach. The role will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.
About you
How this is delivered, through the building and developing of relationships across the organisation, will be key to the success of this role.
We are looking for a people-focused and values led individual who can combine strong delivery expertise with the ability to influence behaviours and culture. Proven experience leading organisational change and delivery frameworks is vital, along with a strong understanding of project and change management principles. The knowledge, and experience of embedding of business analysis capability would be of advantage. Qualifications or experience in areas such as PRINCE2, MSP, Business Analysis, Lean Six Sigma, or organisational change are helpful. Whilst previous experience within a health care or a hospice environment is not essential applicants should understand the importance of working in a people-focused, regulated environment.
The successful candidate will have excellent stakeholder management, emotional intelligence, and facilitation skills; being able to challenge constructively while maintaining trust and engagement. They should hold strong communication skills, being able to explain complex concepts in accessible language, along with demonstrated leadership skills.
We Offer:
Excellent Benefits
Excellent Career Development
A Great Place to Work
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
Interested?
If you are seeking an influential and visible leadership role, the opportunity to shape and influence change within a new hospice environment and the chance to build delivery capability in a meaningful and lasting way whilst working for a well-respected, and supportive charity, we would be delighted to hear from you.
For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation. If you have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: 28th June 2026
Interviews to be held week commencing 6th July 2026
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a standard Disclosure and Barring Service check.
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Operations Manager
Type: Full-Time (40 hours per week)
Reports to: Director of Operations
Location: Westminster, London (expectation of working from our office 2-3 days a week)
Salary: c£68,000, depending on experience
Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
How to apply: Please submit your application via our website.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.
This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.
You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.
What you’ll do:
Project & Operations Management
Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.
Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.
Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.
Maintain operational documentation, process guides, and internal knowledge management systems.
Cybersecurity and IT:
Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.
Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.
Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).
Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.
Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.
Coordinate internal roll out and learning around AI tools.
Compliance & Governance Support
Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.
Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).
Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.
Assist in preparing for and managing external audits, accreditations, and due diligence processes.
Office & Administrative Operations
Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.
Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.
Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.
Support the planning and logistics of internal events, offsites, and all-staff meetings.
Provide flexible operational support to the Risk Management Unit (0.5 days per week)
Organisational Development
Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.
Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
Proven track record in an operations, project management, or business management role.
Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.
Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.
Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.
Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.
A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.
High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.
Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.
A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.
Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role.
Desirable
Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
Project management qualification such as PRINCE2 or Agile.
Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.
Experience supporting organisational scaling or managing change in a growing team.
Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.
Experience managing procurement and supplier contracts.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
30 days annual leave, plus public holidays;
£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
£3,000 annual learning and development budget, plus up to five days paid work time;
£2,000 onboarding grant for equipment and supplies;
A pension contribution scheme (up to 7% employer-matched contribution);
Private health insurance;
Group life insurance;
Generous parental leave benefits; and
Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.
We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.
Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.
If you have any questions regarding the process or dates above, please get in touch.
Equal opportunities
As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
The client requests no contact from agencies or media sales.
Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.
This is a rare opportunity for an ambitious and commercially minded partnerships leader to join a fast-paced, high-profile team at a pivotal moment of growth — leading exciting national partnerships, developing a passionate team and helping shape the future of Natasha's Foundation.
Founded following the high-profile and tragic death of Natasha Ednan-Laperouse from a food allergic reaction at just 15 years old, our mission is deeply personal, urgent and driven by a determination to create lasting change.
Already partnering with leading retailers, food brands and major businesses across the UK, we are looking for an experienced, relationship-driven Head of Corporate Partnerships to help grow and strengthen our high-profile partnership portfolio.
This is far more than a traditional charity partnerships role. You will join a dynamic, ambitious and fast-paced team working closely with nationally recognised brands, senior stakeholders and influential partners to deliver meaningful collaborations that drive income, awareness, engagement and long-term impact.
At Natasha’s Foundation, we are passionate, forward-thinking and hugely ambitious about what we want to achieve. We are building a high-performing fundraising and partnerships team that combines purpose with pace, creativity and commercial thinking. We are looking for someone who thrives in an entrepreneurial environment, enjoys building genuine relationships and is excited by the opportunity to help shape the future of one of the UK’s most important and fast-growing health charities.
Reporting to the Director of Corporate Partnerships and Fundraising, the Head of Corporate Partnerships will lead and support the development of strategic partnerships, manage and inspire a growing team, and help unlock exciting new opportunities across corporate fundraising, brand partnerships, sponsorship, cause-related marketing and employee engagement.
You will be confident engaging with senior decision-makers, passionate about creating innovative partnerships and motivated by being part of a charity with a bold vision for a future without food allergy.
The role is primarily remote with regular travel to meetings, events and monthly team days in London. Our partnerships and stakeholder relationships span the UK, with many key corporate contacts based across London, the Midlands and the North, making this an excellent opportunity for candidates who enjoy building relationships nationally and working with leading brands across multiple sectors.
The client requests no contact from agencies or media sales.
Salary: £42,000 - £45,000
Contract: Permanent
Location: Hybrid – 2 days per week in London
Closing date: 22 June
Benefits: Hybrid working, Season Ticket Loan, Employee Assistance Programme
We have a great opportunity for a Partnerships Manager to join a globally recognised health charity. Reporting to the Director of Partnerships, this is an exciting opportunity to take on a newly created role and shape the growth of a high-potential income stream.
As part of this exciting role, you will lead on developing and managing relationships with a portfolio of corporate partners, driving income growth through compelling proposals and excellent stewardship. You will build on established partnerships with well-known brands while proactively identifying and securing new business opportunities. Alongside this, you will oversee community fundraising activity, line manage a Partnerships Officer, and contribute to strategic planning, ensuring sustainable and impactful income generation to support global programmes.
To be successful as the Partnerships Manager you will need:
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2999HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Chief Operating Officer
Salary up to £56k per annum (depending on experience)
35 hours per week average (flexible)
25 days A/L + contributory pension scheme
Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect.
Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals. This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.
To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance, you will have excellent communication and leadership qualities with ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge. As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands on role that cuts across all aspects of the charity as we continue to grow and develop.
For an informal / confidential chat please call Theresa Gniadkowski.
No agencies please.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: Wednesday 8 July 2026
Interviews: Thursday 16 or Friday 17 July 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
This is a rare opportunity to build something from the ground up and see the direct impact of your work on people experiencing homelessness across London. As our first Philanthropy and Major Gifts Officer, you will work closely with the Assistant Director of Fundraising to bring our new strategy to life, shaping how we engage major donors and grow a powerful community of supporters who are motivated to stand alongside Single Homeless Project (SHP) and our clients. Every relationship you build and every gift you secure will help create real opportunities for our clients to move away from homelessness and towards safety, stability and independence.
You will take the lead in developing and managing meaningful relationships with major donors, creating thoughtful and engaging journeys that bring them closer to our work and the difference it makes day to day. Alongside nurturing existing supporters, you will identify and secure new funding opportunities, building a strong and sustainable pipeline of donors and driving forward this new area of income generation within the team. Working collaboratively across SHP, you will connect philanthropists with our services in a way that feels personal, impactful and rooted in the realities of our work, while contributing to the wider fundraising targets that enable us to keep delivering life changing support.
Hybrid working for us means a mix of in office working in Kings Cross and home working. Currently two days in the office (usually Wednesday and Friday) with the rest from home.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview online via Microsoft Teams as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert as soon as a suitable candidate is identified.
Suitable candidates will be invited to a second stage interview.
This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Role description:
We are currently looking for a Head of Philanthropy & Partnerships to join our Fundraising & Supporter Experience Team.
Reporting to the Director of Fundraising & Supporter Experience, the postholder will lead the development and delivery of the charity’s philanthropy and partnerships strategy, translating organisational ambition into compelling propositions, high value relationships and sustainable income growth.
Leading a small, committed and recently established team, the Head of Philanthropy & Partnerships will build on early successes to define future direction, strengthen capability, and scale income from major donors, trusts, foundations and corporate partners.
This role offers a significant opportunity to shape and grow a developing function and play a pivotal part in enabling Yorkshire Cancer Research to deliver its ambitious growth plans and achieve its vision of a Yorkshire free from cancer.
Specifically you will:
Lead and work in partnership with relevant Fundraising Managers to develop and deliver Yorkshire Cancer Research’ Philanthropy & Partnerships strategy to the charity’s mission, values and organisational strategy.
Provide clear strategic leadership across all high value, aligned income streams, including: Philanthropy, Trusts and foundations, Corporate partnerships, Strategic and multi year funding partnerships
Ensure the philanthropy and partnerships strategy aligns with, and complements, the public fundraising strategy, delivering a coherent overall income approach.
To be considered for this role, you will need to be a member of the Chartered Institute of Fundraising and have significant experience leading high-value fundraising and/or partnership income streams, with evidence of delivering significant and sustainable income growth.
For further details please refer to the role profile.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People before 9th June 2026. Please read our privacy notice before applying.
The charity is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
The client requests no contact from agencies or media sales.
Contract: 12-month fixed-term
Hours: Full-time – 5 days per week (37.5 hours)
Location: NSA Head Office, Malvern, with hybrid working by agreement
Reporting to: NSA Chief Executive
Salary: £34,500
About the National Sheep Association (NSA)
The National Sheep Association (NSA) is a membership charity supporting and promoting sheep farming throughout the UK. NSA delivers national and regional projects, events and partnerships to support sheep farmers, influence best practice and strengthen the sector.
Purpose of the Role
To lead and deliver NSA's communications, marketing and content activities, ensuring effective engagement with members, stakeholders, sponsors and the wider sheep sector. The role will oversee the production of NSA publications, including Sheep Farmer magazine, whilst developing and delivering marketing campaigns that support membership growth, event attendance, commercial income and organisational objectives. This is a 12-month fixed-term position intended to provide continuity during a period of organisational review and strategic development.
Key relationships with: All NSA staff, NSA regional officeholders, regional managers, event organisers and ram sale officers, plus the agricultural and wider press.
Management responsibilities:
Job role
Communications
Marketing
Sheep Farmer Magazine
Digital Communications
Membership & Events
Management Responsibilities
Person Specification
Experience
Knowledge & Skills
Personal Attributes
Desirable Criteria
Apply for this role today, or enquire for more details.
To apply for this role, please email a covering letter, CV and completed application form to Aaron Dhanda, NSA Operations Director before midnight on Sunday 5th July 2026.
Interviews will take place during on Tuesday 14th July 2026.
Please use the same email address for any enquiries regarding the role.
The National Sheep Association (NSA) exists to champion a strong, resilient and respected UK sheep sector, today and for generations to come.
The client requests no contact from agencies or media sales.
Role description:
We are currently looking for a Head of Public Fundraising to join our Fundraising & Supporter Experience Team.
Reporting to the Director of Fundraising & Supporter Experience, the postholder will lead the development and delivery of the charity’s public fundraising strategy, translating organisational ambition into sustainable, insight‑led and supporter‑focused income growth.
Leading an established and high‑performing team, the Head of Public Fundraising will build on strong existing foundations to diversify and grow public fundraising income at scale, while strengthening long‑term relationships with supporters and communities across Yorkshire.
The role will play a pivotal part in delivering the charity’s ambitious growth plans and supporting Yorkshire Cancer Research’s vision of a Yorkshire free from cancer.
Specifically you will:
Lead and work in partnership with relevant Fundraising Managers to develop and deliver Yorkshire Cancer Research’s public fundraising strategy, aligned to the charity’s mission, values and organisational strategy.
Provide clear strategic leadership across all public fundraising income streams, including individual giving, community fundraising, challenge and mass participation events, in‑memory giving,Gifts in Wills and legacy giving
Ensure the public fundraising strategy aligns with, and complements, the philanthropy and partnerships and supporter experience strategies, delivering a coherent overall income approach and exceptional supporter journeys and interactions at every touchpoint.
To be considered for this role you will need to be a member of the Chartered Institute of Fundraising and have significant experience developing, managing and evaluating a broad public fundraising portfolio (e.g. individual giving, community fundraising, mass participation/challenge events, and legacy giving).
For further details please refer to the role profile.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 9th June 2026. Please read our privacy notice before applying.
The charity is a responsible and flexible employer.We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
Finance Controller (Interim-to-Permanent Opportunity)
Harpenden, Hertfordshire | Full-Time | Hybrid Working Available
An exciting opportunity has arisen for an experienced finance professional to join a well-respected research and innovation organisation during a period of continued development. Initially offered on an interim basis, this role has the potential to become permanent for the right individual.
Reporting directly to the Finance Director, you will play a pivotal role in leading financial operations, ensuring robust financial control, and providing high-quality financial insight to support strategic decision-making across the organisation. This is a broad and varied position that combines technical financial accounting expertise with leadership, business partnering and operational oversight.
Key responsibilities include:
About you
You will be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience gained in a complex organisation. You will have a strong background in financial accounting, statutory reporting and financial control, alongside experience of managing and developing teams.
The successful candidate will combine strong technical expertise with excellent communication skills, enabling them to build relationships with stakeholders at all levels and translate financial information into meaningful business insight. Experience of driving process improvement and supporting organisational change will be highly valued.
This is an excellent opportunity for an experienced Finance Controller, Financial Controller, Head of Finance or Senior Finance Manager looking for a broad leadership role with the potential to secure a permanent position within a highly respected organisation.
To find out more, please apply now or contact Rosemary Pini form Allen Lane for a confidential discussion.
The National Criminal Justice Arts Alliance (NCJAA) is embedded in Clinks. It has a distinct network, identity and website as well as an advisory group, an independent chair and distinct funding for specific work.
The NCJAA aims to ensure that the arts are used within the criminal justice system as a springboard for positive change. The NCJAA represents a network of over 500 individuals and organisations that deliver creative interventions to support people in prison, on probation and in the community, with impressive results. We support this transformative work by providing a network and a voice to promote access to arts and culture for people in the criminal justice system, as a springboard to positive change.
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
To develop and grow the NCJAA network and develop and maintain effective working relationships with partners and stakeholders.
Job summary
The coordinator is responsible for overseeing all work and development of the NCJAA and sits within Clinks’ National Influencing & Networks directorate . The coordinator will work with a range of different stakeholders, including the NCJAA Advisory Group and the wider membership, to improve policy and practice in relation to arts-based work with people in prison, on probation and in the community. This includes maintaining and strengthening the NCJAA as the leading national network for arts organisations and individuals that work in the criminal justice system.
Reports to: Clinks Director of National Influencing & Networks
1. Duties and key responsibilities
Strategy and planning
· Work closely with Clinks colleagues and the NCJAA network to develop and deliver the NCJAA annual work plan which include a range of activities that will raise the profile and promote the work of the arts sector in the CJS, including events, publications, training, mentoring, research and networking opportunities
· Work closely with Clinks colleagues, the NCJAA advisory group, chair and wider network to help inform and shape the future direction of the NCJAA and its strategic goals, paying particular attention to its role, sustainability and emerging opportunities
· Coordinate the quarterly arts forum in collaboration with the Reducing Reoffending Third Sector Advisory Group (RR3) arts seat holder and government representatives
NCJAA project management & delivery
· Provide leadership for the NCJAA in the arts and CJS sectors
· Deliver the projects set out in the NCJAA’s annual workplan
· Coordinate the functioning of the advisory group of the NCJAA, including its quarterly meetings, minutes and election
· Manage work as required by NCJAA’s role as an Arts Council England Sector Support Organisation, including how we effectively capture and measure the NCJAA’s impact as the leading national arts and criminal justice network
· Provide regular and relevant reporting information as necessary to ensure all NCJAA projects and activity are working to the agreed timetable, budget and are achieving agreed outputs and outcomes, reporting any exceptions promptly to the Director of Support and Development
· Work collaboratively with various Clinks’ staff teams to deliver the NCJAA work plan and support the delivery of Clinks’ wider work plan
Stakeholder and external relations
· Work closely with HM Prison and Probation Service and other government departments and agencies to promote communication and partnership between Government and the arts in the criminal justice sector e.g. working with and supported by Clinks’ policy team, participate in meetings of the Reducing Re-offending Arts Forum convened jointly by Clinks and HM Prison and Probation Service
· Work within Clinks’ National Influencing & Networks directorate to ensure the experience and knowledge of arts and cultural organisations working in criminal justice is reflected in Clinks representation and influencing work with national government
· Assist colleagues working in the arts sector to interpret the emerging criminal justice environment and develop sustainable opportunities
· Maintain a wider view of criminal justice and arts policies and guide and support arts organisations to interpret these in a relevant and appropriate manner
· Identify and promote research and evidence in the field of arts and criminal justice
Income generation
· Work with Clinks colleagues responsible for income to identify funding sources, submit funding applications and monitoring reports when required, both for specific NCJAA projects and for the future funding of the work as a whole to ensure the sustainability and future development of the NCJAA
Budget
· Work with Clinks colleagues responsible for finance to maintain financial oversight of the overall NCJAA budget and all relevant project budgets to support the NCJAA work to progress effectively
2. General responsibilities
· Represent and be an ambassador for NCJAA and Clinks
· Work to support the mission, ethos and values of Clinks
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
· Support and promote diversity and equality of opportunity in the workplace
· Work collaboratively with others in all aspects of our work
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Experience
· Experience of the arts and social inclusion sector is essential
· Experience of the criminal justice voluntary sector is desirable
· Experience in forming working relationships with opinion formers and key stakeholders to influence policy and practice.
· Experience in leading and monitoring complex projects and measuring impact with national strategic significance, preferably in the arts.
· Experienced in multiple funder and stakeholder management
· Proven track record of developing and delivering successful projects, including the development of project plans and budgets; implementation; evaluation; reporting and monitoring
· Working to deadlines singularly and as a part of a team responsibility
Skills and abilities
· Excellent interpersonal and strong spoken and written communication skills which engage audiences, encouraging understanding and participation
· Ability to liaise with a wide range of stakeholders with different perspectives, including voluntary sector agencies, arts organisations, government, private sector, service users and media
· The ability to lead, inspire and co-ordinate a complex network of organisations working and supporting arts in criminal justice settings
· Influencing, negotiation and communication skills at a national level
· Facilitate and chair meetings at all levels of the organisations engagement – nationally, regionally, locally
· Highly organised with an ability to maintain effective record keeping systems
· Adopt a problem solving, solution-focused approach and make decisions effectively and timely
· Ability to work both independently and as part of a team
· Strategic thinking, planning and project management skills
· IT skills at a level that supports report writing, email, internet and databases
· Adaptability and flexibility in being able to take on new roles and manage a range of different internal and external relationships.
· Budget management and reporting skills
Knowledge
· Knowledge and understanding of the criminal justice system policy and operating environment in order to promote and support the arts within it.
· Understanding the value of different art forms in criminal justice settings
· Knowledge and experience of national policy, practice and membership organisations relating to arts and/or criminal justice sector
Education and training
· No one specific qualification is required, but evidence of recent continuing professional development in a professional area with demonstrable relevance to the role
Personal attributes and other requirements
· Able to travel extensively nationally
· Able to work some evenings and weekends and stay overnight where necessary.
· Works well in a team with a flexible approach to work
· Personal resilience and the ability to stay focused in a rapidly changing environment
· Demonstrable passion for and commitment to the transformative role of the arts in criminal justice settings
· Demonstrable commitment to anti-racism, anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work
· Commitment to the values and ethos of supporting people in the criminal justice system
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
Clinks is the national infrastructure charity dedicated to supporting voluntary organisations working with people in the criminal justice system
The client requests no contact from agencies or media sales.
***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.
Please download the full Job Description for more details
What We’re Looking For:
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution:
Additional Perks & Support
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Please download the full Job Description for more details
Application deadline is 12 June 2026
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 12 June 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.