• Are you looking for volunteer roles ?

    Go to volunteering section

269

Development director jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Blood Cancer UK, Holborn (Hybrid)
£87,350 - £92,350 per year
Associate Director of Fundraising
Posted 3 days ago
English Rural Housing Association, Soho, Greater London (Hybrid)
£35,329 - £45,090 per annum (depending on experience)
Posted 2 weeks ago

Upload your CV

Save time when you spot your dream job. Upload your CV with ease.

Upload CV
Closing in 5 days
Prospectus, London (Hybrid)
£50,000 to £60,000 per annum
Posted 3 weeks ago
Closing today at 23:59
Yorkshire Dales Millennium Trust, LA2 8DP (On-site)
£39,010 - £44,303 per year
Posted 1 month ago
Closing tomorrow
Claudia Jones Organisation, London (On-site)
£50,000 per annum pro-rata
CJO is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector.
Posted 1 week ago Apply Now
Closing in 4 days
The London Library, Multiple Locations (Hybrid)
c. £49,419.90 FTE per annum (incl LW) pro-rata plus benefits
Posted 1 week ago
Inter Mediate, Multiple Locations (Hybrid)
Circa £37,000 per year
Seeking experienced, exceptional PA to support the Executive Director and Deputy ED of Inter Mediate -a boutique global peacemaking charity
Posted 1 day ago Apply Now
Closing in 3 days
EASST (Eastern Alliance for Safe and Sustainable Transport), Remote
£70,000 per year (negotiable)
Posted 1 month ago
Ashden Climate Solutions, London (On-site)
£58,177 per year
Posted 1 week ago
Babbasa Youth Empowerment Projects CIC, Bristol (Hybrid)
£55,000 - £60,000 per year
Posted 1 week ago
Yorkshire Dales Millennium Trust, LA2 8DP (On-site)
£53,712 - £56,652 per year
Posted 2 weeks ago
Page 2 of 18
Cambridge, Cambridgeshire (On-site)
£102,500 per year
Full-time
Permanent
Job description

Executive Director, Customer Services

Cambridge

£102,500 per annum 

This is an exciting opportunity for an accomplished and values-driven leader to join CHS Group (Cambridge Housing Society) as our new Executive Director, Customer Services, following the retirement of the current postholder.

Mission and ambition

CHS Group is an independent charitable housing association and social enterprise serving Cambridge and Cambridgeshire. We provide affordable rented and shared ownership homes, housing with care for older people, supported housing, and a range of community services that help people build stability, independence and opportunity. We currently own and manage over 3,000 homes across the county.

Founded in 1927, our mission to meet the need for affordable homes in and around Cambridge is as relevant and urgent today as it has ever been. As a locally rooted organisation, we combine strong community connections with the ambition to deliver high-quality homes and services that enable people to flourish.

CHS is a well-led, financially strong organisation with the highest governance and viability ratings of G1/V1. We are ambitious for our customers and place them at the heart of everything we do, building on well-established tenant engagement and a strong commitment to listening, learning and improving. With the development of a new Corporate Plan, ongoing digital development, and a clear focus on service excellence, this is an exciting time to join us and lead and shape the next phase of our housing management and customer services, while also overseeing complaints and our small development team.

The person we need

Our new Executive Director will bring:

  • A strong track record of strategic leadership in housing management and customer services within a regulated environment, delivering excellent outcomes and building a high-performance, customer-focused culture.
  • In-depth expertise in housing legislation, tenancy law, safeguarding, and the regulatory framework for social housing.
  • Proven success in improving customer satisfaction, service accessibility, and operational performance through effective use of data, insight, and service design.
  • Experience of leading high-quality complaint handling, embedding learning, and using insight to drive service improvement.
  • Experience of leading digital and process change that enhances the customer experience and improves organisational effectiveness.
  • The ambition, judgement, and partnership skills to evolve services, inspire colleagues, and help deliver our new Corporate Plan.
  • Ofqual-regulated level 5 qualification in housing management / foundation degree (or equivalent). 

A credible and collaborative leader, you will bring the communication skills, presence and emotional intelligence to build strong relationships with the Board, colleagues, tenants and partners. You will also demonstrate the integrity, values and personal qualities that reflect CHS’s culture and ways of working.

Deadline for applications:  5pm Sunday, 14th June 2026

Interview dates: Friday, 3rd July 2026

Organisation
CHS Group View profile Organisation type Non Charity Employer
Posted on: 26 May 2026
Closing date: 14 June 2026 at 17:00
Job ref: CHS1205656
Tags: Customer Service, Community Fundraising