Development director jobs

Employment Details: 

• Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely) 
• Job Title:  Director of Operations 
• Reporting to: CEO, with accountability to the Board of Trustees 
• Line Manages: Operations Co-ordinator and Finance Officer
• Employment Type: Full-Time (40hrs Per Week)
• Start date: October 2026 (Ideally, or later if you have a notice period) 

Benefits:

• Annual Leave: 25 days (Exclusive of Bank Holiday)
• 1 x WFH/flexi working as per policy
• CPD Budget: £1000
• Group Life Insurance
• Discount on Food (Specific Restaurants)
• Free Brunch every Thursday
• Company Well-being Events
• Pension Contribution

Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027. 

This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model. 

The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve. 

Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers. 

Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her. 

Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives. 

Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive. 

As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more. 

Our Vision: 
A world where empowered girls reach their potential through equitable opportunities.

Our Mission: 
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities. 

Our Values: 

• COLLABORATIVE 
  We co-curate programmes with our Sis-Stars. We seek powerful partnerships. 
• EVIDENCE-BASED 
  We build trust and respect within our sector. 
• MASTERFUL 
  We aim for excellence as standard and share our learning. 
• SOLUTION-FOCUSED 
  We innovate to overcome challenges with a long-term goal in mind. 
• TENACIOUS 
  We are not afraid to take a stand and push for change. 

 
Key Responsibilities 

Strategic Leadership and Implementation 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action. 
• Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions. 
• Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery. 
• Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed. 
• Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes. 
• Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement. 
• Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions. 

Financial Strategy and Audit 

• Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability. 
• Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience. 
• Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making. 
• Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions. 
• Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process. 
• Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice. 

Financial Management 

• Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities. 
• Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve. 
• Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance. 
• Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators. 
• Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model. 
• Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation. 
• Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters. 
• Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed. 
• Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date. 
• Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors 

Culture and Operational Effectiveness 

• Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability. 
• Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women. 
• Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency. 
• Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth. 

People Planning and Management 

• Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions. 
• Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development. 
• Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations. 
• Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need. 
• Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development. 
• Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions. 
• Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit. 
• Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values. 

Compliance and Risk Management 

• Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer. 
• Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission. 
• Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees. 
• Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.

Governance, Communications and Facilities 

• Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team. 
• Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively. 
• Work closely with trustees through the Finance and Audit committee 
• Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs. 
• Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required. 
• Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities. 
• Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed. 

Person Specification 
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women. 

You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees. 

Essential Experience and Knowledge 

• Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation. 
• Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes. 
• Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money. 
• Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board. 
• Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams. 
• Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change. 
• A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees. 
• Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers. 
• A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making. 

Skills and Leadership Approach 

• An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation. 
• The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations. 
• Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail. 
• Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly. 
• Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum. 
• Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board. 
• A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action. 
• The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR. 
• Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy. 

Values and Commitment 

• A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women. 
• The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. 
• A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making. 
• A commitment to continuous learning, reflective practice and personal and professional development. 

Desirable 

• Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women. 
• Experience of working within a founder-led organisation or alongside a founder CEO. 
• Experience of supporting an organisation through growth, restructuring or the development of a new strategy. 
• Knowledge of culturally competent, trauma-informed or relational approaches to working with young people. 
• A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership. 
• Experience working with social care and educational service providers (statutory and third sector). 
• Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation. 

Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

This post is subject to two satisfactory reference checks and DBS enhanced disclosure.

How to apply

Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:

Values alignment 
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
 
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?

Finance 
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant. 

Timeline
Deadline for applications: End of day Monday 31st August 2026 
First round interviews: w/c 7th September 
Second round interviews: w/c 14th September
Decisions made: by 22nd September 

Thank you for your interest in joining Sister System in our mission to inspire and empower young women. 

At Ambitious about Autism, we're currently looking for a Business Development Partner to join our team.

You'll support the development of high quality, autism-specific education settings across London and the Southeast. With experience and expertise in project management, you will demonstrate strong leadership skills in galvanising individuals to achieve identified deliverables within agreed timescales and budgets.

You'll be heavily involved in the preparation of high-quality bid submissions, providing account management for external stakeholders. You'll maintain market intelligence plans based upon up-to-date research and data analysis, providing high-level reports to support decision-making for current and future projects including existing business development, new service development, partnerships and merger opportunities.

We are looking for someone who has:

• Relevant qualifications in Programme & Project Management e.g PRINCE 2/APM/CAPM/PMP) or equivalent experience
• Significant experience of effectively managing the end-to-end business development process
• Excellent knowledge of key project processes such as high-level project mapping, design & time management principals
• Successful track record of managing stakeholders and key client relationships

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

ChildAid to Eastern Europe is a long-established Christian charity working with local partners across Eastern Europe to improve the lives of vulnerable children, young people, and families.

We are seeking an exceptional Director to lead the organisation into its next phase of growth and impact. Reporting to the Board of Trustees, you will provide strategic leadership, operational oversight and income generation to ensure the charity’s long-term sustainability.

This is a hands-on role, combining high-level strategy with day-to-day delivery. You will act as the public face of the charity, strengthen partner and donor relationships, and lead across fundraising, communications, operations and team development.

Key responsibilities

• Lead the delivery of the charity’s strategic vision.
• Develop and grow sustainable income streams.
• Oversee financial management, governance and compliance.
• Strengthen marketing, communications and organisational profile.
• Support programme delivery and partner relationships in Eastern Europe.
• Lead and develop a small team of staff and volunteers.

About you

We are looking for someone with:

• Senior leadership experience, ideally in the charity sector.
• A strong track record in fundraising or income generation.
• Proven financial and operational management skills.
• Excellent communication and relationship-building ability.
• Strategic thinking, combined with a practical, hands-on approach.
• A genuine commitment to the charity’s mission and values.

Additional information

This role carries an occupational requirement for the postholder to be a practising Christian, in accordance with the Equality Act 2010.

Why join us?
Lead a respected charity with over 50 years of impact, shape future strategy and help transform the lives of vulnerable children and families.

Why apply?

This is a unique opportunity to lead a respected local charity at a pivotal moment in its development. You will have the opportunity to shape the organisation's future, strengthen its long-term sustainability and make a meaningful difference to the lives of refugees and people seeking asylum. 

We offer flexible working arrangements where appropriate, professional development opportunities and a supportive and committed Board of Trustees.

The role would suit someone with senior management experience who wants meaningful, flexible, part-time work;  someone looking for a stepping-stone into a more senior charity management role; and/or someone who wants a hands-on role in a small organisation where they will have autonomy and their contribution will be visible. 

We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive organisation that reflects the communities we serve.

Post outline

Location: Hybrid post. Part home-based, part at two locations in Rossendale
Salary: £35,900 pro-rata

Hours: 0.4 FTE  (flexible but must regulary include Tuesday and/or Wednesday mornings). We are seeking funding to increase this to 0.5 FTE

Duration of Contract: Initially 12 months.  Likely to  be extended for at least 12 months, depending on funding.

Closing Date: 2nd September.Interview date: 9th September.

About Us

Rossendale Refugee Support Group is a small, community-based charity committed to supporting refugees and people seeking asylum to rebuild their lives in safety . We provide practical advice, advocacy, support and opportunities for social contact to individuals and families living in Rossendale.  We currently have a single employee who leads service delivery, and over 20 highly committed volunteers.

We provide two weekly Drop-in sessions for clients, one at Haslingden Link on Wednesdaymornings (offering casework and social opportunities) and one at Bacup Maden Centre on Tuesday mornings (offering casework only).

We are a small charity entering a significant stage in our development. Having established a strong reputation locally we have recently secured a Local Authority contract for delivering refugee advice services.  We are now seeking a Director who can lead the charity at a time of transformation, capitalising on our increased financial security to improve our offer, develop strategic direction, and establish the charity on a more sustainable footing.  There is more information on our website.

Key Responsibilities

· Strategic Leadership.  Work with Trustees to develop and implement future direction of the organisation.

· Partnership development. Represent RRSG and build partnerships with funders, community organisations, national bodies, and other stakeholders.

· Fundraising. Lead the development and delivery of the organisation's fundraising strategy, identifying funding sources, preparing high-quality funding applications and reports, diversifying and strengthening income streams.

· Operational management. Provide overall leadership and management of the charity's services, ensuring services are high-quality and responsive to clients’ needs.

· Line management. Responsible for the Service Delivery Lead postholder.

· Financial management. In partnership with the Treasurer and finance group, oversee financial management.

· Information systems. Oversee the management of organisational records and information systems, ensuring data security, accurate collection, analysis and reporting, to support quality improvement and decision-making.

· Website. Ensure website is kept up to date and developed according to needs.

· Governance. Oversee organisational policies, procedures and risk management, ensuring compliance with relevant legislation, funders’ requirements and organisational policies.

· Casework. Provide input into casework service, normally a maximum one session/week, plus cover for absence of the Service Delivery Lead.

· Attending monthly board meeting to report back on service performance.

· Support to the Board of Trustees in fulfilling its responsibilities.

About You

We are looking for someone committed to our aims,  able to work autonomously,  excited to help shape our future with proven capacity to do so.

You will have:

· Strong commitment to the wellbeing of refugees and people seeking asylum

· Significant experience in a senior leadership or management role

· Experience in all aspects of management including finance, monitoring and evaluation, data systems, and people management

· Strong strategic planning, organisational development and project management skills.

· Excellent report writing, analytical, communication and interpersonal skills.

· Understanding of safeguarding and data protection requirements

· Willingness to work flexibly according to the charity’s needs

· Ablility to work on Tuesday and Wednesday mornings as needed.

Desirable characteristics:

· A successful track record of securing and managing funding

· Knowledge of the refugee and asylum sector.

· Experience of working within the refugee sector.

· Experience of working with trustees and charity governance.

· Experience of leading organisational change.

· Experience of managing externally funded projects.

· Personal experience of forced migration.

· Ability to speak relevant languages other than English

Salary: Starting at £66,920, raising to £77,555
Hours: 37 hours per week (full-time)
Contract: Permanent
Location: Family Action Head Office, London N1 7GR.
Our office space is wheelchair accessible. We typically work two days a week in the office, but offer the flexibility of home-working anywhere within the UK.

FAMILY ACTION AND THE ROLE'S IMPACT:

At Family Action we support people through change, challenge or crisis. It is what we have done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

MAIN RESPONSIBILITIES:

• This is an important senior role in Family Action. As Deputy Director of People, you will lead on all People matters at Family Action, encompassing HR, EDI, volunteers and Learning & Development. You will report to the General Counsel & Director of Systems.
• Your role will be varied, exciting and incredibly worthwhile. At its heart is a commitment to delivering high-quality outcomes, and the opportunity to make a meaningful difference within our organisation, benefiting staff, volunteers and those who use our services. You will be working with managers at all levels to influence, inform and plan work across the entire organisation.
• We are looking for someone who is motivated and who can draw learning from a range of sources and analyse evidence within its wider organisational context. You will bring substantial Human Resources experience and a strong track record of developing and delivering People strategies. You will be skilled at leading through complexity, navigating change, understanding organisational challenges, and developing effective plans that support continuous improvement.

For the main requirements of the role, please see the job description and person specification.

BENEFITS:

• an annual paid leave entitlement of 30 working days plus bank holidays (FTE)
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation which strives for excellence in all we do and operates with mutual respect.

TO APPLY:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 16 August 2026 at 23.59

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

059 Development Product Executive

Reporting to: Products Manager
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.

OVERALL PURPOSE

To support the Products Manager in the development, delivery and administration of innovative fundraising products and initiatives that generate income for NHS Charities Together whilst helping NHS charities increase their own fundraising income.

The Development Product Executive will play a key role in coordinating fundraising products including the lottery programme, the National Legacy Campaign, , fundraising toolkits and collective fundraising initiatives. The role will help ensure products are delivered effectively, members receive excellent support and product performance is monitored to drive continuous improvement.

Working collaboratively across the Development team, the Development Product Executive will help deliver high-quality fundraising products that are accessible, scalable and responsive to the needs of NHS charities.

KEY RESPONSIBILITIES

The main duties and responsibilities of the role holder are as outlined below:

Product Delivery & Development

• Support the Products Manager with the delivery and ongoing development of fundraising products, campaigns and initiatives for NHS charities.
• Support the administration and delivery of the lottery programme, including member onboarding, supplier liaison, reporting and responding to enquiries. The role will support NHS charities to recruit players to the lottery, so experience of engaging and growing membership or supporter bases, and understanding recruitment journeys, would be beneficial.
• Assist in developing, testing and evaluating new fundraising products and pilot initiatives.
• Produce and maintain fundraising toolkits, guidance documents, templates and other supporting resources.
• Coordinate timelines, project plans and actions to ensure fundraising products are delivered to schedule.
• Support the creation and delivery of collective fundraising initiatives that enable NHS charities to collaborate and maximise fundraising opportunities.

Member Support & Collaboration

• Act as a first point of contact for member charities with queries relating to fundraising products and initiatives.
• Build positive relationships with NHS charities, understanding their needs and supporting successful implementation of fundraising products.
• Coordinate member communications relating to fundraising products, campaigns and opportunities.
• Support the delivery of webinars, workshops and member events, including preparing materials, managing registrations and following up with attendees.
• Gather feedback from member charities and supporters to inform future product development and improvements.
• Support the delivery of consultancy projects where required.

Product Administration & Performance

• Maintain accurate project documentation, timelines, budgets and performance records.
• Collate income, participation and engagement data across fundraising products.
• Produce regular reports and dashboards to monitor product performance and support evaluation.
• Assist in monitoring budgets, expenditure and income against forecasts.
• Maintain accurate records on Raiser's Edge and other systems in line with GDPR and organisational policies.
• Support supplier administration, including raising purchase orders, processing invoices and monitoring contracts where required.

Marketing & Communications

• Work collaboratively with the Communications Team to develop and schedule marketing materials that promote fundraising products.
• Coordinate the production of product resources, case studies and promotional content.
• Identify member success stories and examples of best practice to share across the NHS charity network.
• Support campaigns that encourage member engagement and product participation.

Innovation & Continuous Improvement

• Monitor fundraising trends, emerging products and sector developments to identify new opportunities.
• Support the testing and evaluation of new fundraising ideas and product improvements.
• Assist with gathering insight and learning from product pilots to improve future delivery.
• Contribute ideas that improve efficiency, supporter experience and member engagement.

Cross-Team Collaboration

• Work closely with colleagues across the Development Team to ensure fundraising products complement wider fundraising activity.
• Collaborate with Data & Systems and Business Support teams to ensure effective administration and reporting.
• Support wider fundraising activity, including events and campaigns, where required.
• Contribute positively to team meetings, planning sessions and organisational projects.

Other Duties

• Visibly live NHS Charities Together's values, including our commitment to diversity and inclusion.
• Carry out duties in accordance with NHS Charities Together's Health & Safety policies and procedures.
• Work flexibly, prioritising workload and supporting colleagues across the organisation as required.
• Adhere to relevant legislation, fundraising regulation, GDPR and organisational policies and procedures.
• Maintain confidentiality and handle sensitive information appropriately.

This is not meant to be an exhaustive list of duties. Flexibility is required and the post holder will be expected to undertake other duties appropriate to the role and within their skills and experience when reasonably requested.

Competencies

Teamwork – 'One Charity', working within and across teams

• Collaborates effectively across teams to ensure fundraising products are successfully delivered and continuously improved.

Building trust and respect – listen, feedback and learn

• Builds positive relationships with NHS charities, suppliers and colleagues through responsive communication and a collaborative approach.

Responsibility – owning your part in our success

• Takes ownership of product administration, project coordination and delivery to ensure high-quality outcomes. Demonstrates excellent attention to detail and follows through on commitments.

Professionalism – creating an environment to achieve success

• Organises work effectively, manages competing priorities and maintains accurate records and reporting. Upholds fundraising regulations and organisational standards.

Stakeholder focus – understanding the needs of our stakeholders

• Provides excellent support to member charities, ensuring fundraising products are practical, accessible and responsive to their needs.

Acumen – sound decision-making

• Uses data, feedback and learning to improve product delivery and identify opportunities for innovation and continuous improvement.

PERSON SPECIFICATION

Knowledge, Skills and Experience

Essential

• Experience working within a fundraising, marketing or project coordination role
• Experience coordinating projects or campaigns involving multiple stakeholders
• Excellent organisational skills with the ability to manage multiple priorities
• Strong written and verbal communication skills
• Experience producing reports and analysing performance data
• Strong IT skills including Microsoft Office, particularly Excel
• Experience maintaining databases or CRM systems
• Excellent attention to detail and administrative skills
• Strong relationship-building and stakeholder management skills
• Ability to work independently and collaboratively as part of a team

Desirable

• Membership or subscription recruitment experience, particularly involving acquisition campaigns or supporter recruitment, would be advantageous.
• Experience supporting fundraising campaigns or products
• Knowledge of fundraising products including lotteries, legacy fundraising or individual giving
• Experience developing toolkits, guidance or fundraising resources
• Experience working with external suppliers or agencies
• Knowledge of fundraising regulation, GDPR and charity sector best practice
• Experience using Raiser's Edge or another fundraising CRM
• Understanding of NHS charities or the wider health charity sector

Step into a pivotal leadership role with a London-based youth charity at a critical time in its growth. This 3-month temporary position offers the opportunity to shape and drive a diverse income portfolio while the organisation recruits permanently, directly supporting life-changing services for young people. You’ll join a committed leadership team, bringing strategic focus and momentum to all fundraising and development activity.

About the Role:

As Temporary Director of Income and Development, you will lead the charity’s income generation strategy across all streams, ensuring short-term stability and setting up long-term growth. You will oversee a small but dedicated team, providing direction and structure while optimising current pipelines and developing new opportunities. Your work will safeguard and expand the resources needed to deliver and scale impactful youth programmes.

Key Responsibilities:

• Lead the development and implementation of a coherent income and development strategy across all fundraising and business development channels.
• Provide day-to-day leadership and line management to the income and development team, setting clear priorities and performance expectations.
• Oversee and drive revenue generation from trusts and foundations, corporate partnerships, individual giving, and statutory or institutional funding.
• Identify, cultivate, and steward high-value prospects and partners, including corporate supporters, major donors, and key funders.
• Review and strengthen existing fundraising pipelines, processes, and systems to maximise efficiency and income potential.
• Lead the development of compelling funding proposals, cases for support, and pitches tailored to different audiences.
• Work closely with the CEO and senior leadership team to align income strategies with organisational plans, programmes, and impact priorities.
• Monitor and report on income performance, risks, and opportunities, providing clear insight and recommendations to senior stakeholders and the Board.

Key Requirements:

• Proven track record in senior-level income generation or fundraising leadership within the charity or non-profit sector.
• Demonstrable experience of developing and delivering successful multi-stream income strategies.
• Strong background in managing and growing income from trusts and foundations, corporate partnerships, and individual giving.
• Experience of leading and motivating fundraising or business development teams in a target-driven environment.
• Ability to build and maintain strategic relationships with funders, partners, and high-value supporters.
• Strong financial acumen, including forecasting, budgeting, and income reporting.
• Excellent written and verbal communication skills, with the ability to craft persuasive propositions and present at senior level.
• Comfortable working in a hybrid environment, managing time effectively between remote and in-person commitments in London.

Desirable Skills:

• Experience working with youth-focused organisations or charities supporting children and young people.
• Knowledge of the London funding landscape and networks relevant to youth and community services.
• Experience of developing digital fundraising or individual giving campaigns.
• Familiarity with CRM systems and data-led approaches to fundraising and supporter engagement.
• Experience supporting or contributing to capital campaigns or large-scale funding initiatives.

Qualifications:

• Degree-level education or equivalent experience in a relevant field (e.g. fundraising, business, social sciences, nonprofit management).
• Professional fundraising, income generation, or nonprofit management qualification (e.g. IoF/CIoF) is highly desirable.
• Evidence of ongoing professional development in fundraising, business development, or leadership.

If you are an experienced income leader ready to make an immediate impact during a crucial transition period, this role offers a rare opportunity to shape the future of a vital youth charity—apply now.

Starting Salary: £44,766 - £48,225 (including London weighting) 

Contract: Permanent 

Location: UK, Hybrid working with a minimum of 40% of your time in the London Office

Job Profile

This role will lead CAFOD’s policy and advocacy work aimed at building a fairer global financial system. The post holder will have a solid understanding of contemporary global economic issues, including the global debt crisis, development finance and the workings of international multilateral organisations. Working closely with CAFOD’s overseas partners and within UK and global networks, this role will hold policy expertise on behalf of the organisation. This will involve developing policy positions and representing the organisation externally. The role will work closely with CAFOD’s government relations and campaigns colleagues to lobby decision-makers and mobilise supporters as part of our economic justice work. Sitting within the Advocacy, Policy & Campaigns team, the role is managed by the head of department.

Key Responsibilities

• Leading the development and delivery of CAFOD’s global economic justice advocacy strategy 

• Working in partnership with UK and global organisations to develop evidence‑based policy positions 

• Influencing UK, regional and global policy debates on the global debt crisis, and other economic justice issues 

• Representing CAFOD in coalitions, to decision makers, in church networks and at international forums 

• Writing policy briefings, reports and communication outputs 

• Building relationships with external stakeholders and decision makers and UK and global levels 

• Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice 

• Supporting advocacy work of partners and global networks on debt cancellation and financial system reform 

• Providing strategic and technical advice across the organisation 

• Any other relevant duties reasonably required

Safeguarding  

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.   

Job Specific Competencies 

1. Strong background working in international economic policy and/or international development policy 
2. Excellent analytic and research skills and an understanding of how to form strategic policy positions
3. Experience of developing strategic advocacy plans 
4. Experience of lobbying decision makers 
5. Background working with partners and coalitions, both in the UK and overseas 
6. Excellent written and verbal communication skills

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults 

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures. 

Head of Corporate Development

Location:London (Hybrid, with1 day per week in the office on Monday)
Salary:£60,000 - £65,000per annum, commensurate with experience
Hours:Full-time, 35 hours per week
Travel:UK and international travel required (approximately6-7 weeks per year), plus some evening and weekend commitments.

Lead strategic partnerships that change lives around the world
We are seeking an experienced and ambitious fundraising leader to join an international charity that supports a global workforce often operating far from home and their support networks. Through practical assistance, advocacy, emergency response and wellbeing services, the organisation makes a tangible difference to the lives of people across more than 50 countries.

This is an exciting opportunity to shape and deliver a growing corporate fundraising strategy, build high-value partnerships with national and international organisations, and play a key role in achieving ambitious income growth targets. Working closely with the Director of Development, you will lead corporate fundraising activity, oversee a talented team, and help maximise opportunities across a diverse programme of fundraising events and partnerships.

Why this role?
In this position, you will:

• Lead and develop corporate fundraising strategy to secure sustainable, long-term income growth.
• Build and strengthen relationships with corporate partners, sponsors and senior industry stakeholders globally.
• Manage and grow a portfolio of key corporate accounts, identifying new opportunities for support and engagement.
• Develop compelling proposals, presentations and partnership opportunities that align organisational priorities with corporate objectives.
• Work collaboratively with events colleagues to maximise sponsorship, team participation and fundraising outcomes.
• Lead, support and develop a small fundraising team, fostering high performance and collaboration.
• Represent the organisation at meetings, events and presentations in the UK and internationally.

What we're looking for
We are interested in speaking with candidates who can demonstrate:

• A strong track record of success in corporate fundraising and partnership development.
• Experience developing and delivering strategic fundraising plans and income growth initiatives.
• Significant experience managing corporate relationships and securing high-value support.
• Experience leading and developing teams within a fundraising environment.
• Strong communication, negotiation and influencing skills, with the ability to engage senior stakeholders confidently.
• An innovative and creative approach to identifying mutually beneficial partnership opportunities.
• Strong financial, reporting and budget management skills.
• Confidence using CRM and supporter database systems, with strong data literacy and Microsoft Office skills.

Benefits

• 25 days annual leave plus public holidays
• 7% employer pension contribution
• Life assurance (3x salary)
• Employee Assistance Programme
• Retail discount vouchers
• Cycle to work scheme
• Free eye tests
• Access to learning and development opportunities

Join a values-led organisation

This organisation is committed to being pioneering, inclusive, collaborative, accountable and caring. We welcome applications from individuals with diverse backgrounds and experiences who are motivated by the opportunity to create meaningful global impact through outstanding fundraising and partnership development.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Edinburgh
Salary: £49,792 - £56,426 per annum plus generous benefits
Application Deadline: 25 August 2026

About the role

This is a rare opportunity to lead one of the UK's most significant cultural fundraising campaigns. We're looking for an experienced major gifts or capital fundraising professional who thrives on building exceptional relationships and securing transformational support. You'll join us at a pivotal moment, leading campaigns that will shape the future of Scotland's national collection and leave a lasting legacy for generations to come.

At National Galleries of Scotland, you'll help secure the future of one of the world's great art collections, cared for on behalf of the nation. You'll raise transformational philanthropic support for projects that preserve Scotland's national collection, expand public access and create lasting cultural impact.

We're looking for a strategic and relationship-focused fundraiser with experience leading complex, high-value fundraising campaigns. You'll be equally confident working with major donors, senior colleagues, Trustees and volunteer leaders. You'll combine excellent judgement with strong planning skills, bringing together people, resources and fundraising strategy to deliver ambitious campaign goals.

While initially focused on The Art Works, you will have a longer-term remit to help shape future capital fundraising priorities that emerge from our strategic ambitions. You’ll personally progress high-value donor relationships while ensuring fundraising campaigns are strategically structured, insight-led, appropriately resourced and effectively delivered.

You'll help broaden our philanthropic reach by expanding a strong and diverse prospect base across local, national and international audiences. This includes developing approaches to high-value and discreet funders and making the best use of senior volunteers and networks.

The scale of the role is exceptional. You'll work on nationally significant projects with a compelling case for support. You'll enjoy flexible and hybrid working, generous benefits and the chance to make a lasting impact throughout your career.

The difference you’ll make
Reporting to the Head of Development, you will:

• Provide excellent strategic management of capital fundraising campaigns across the organisation, with an immediate focus on The Art Works as well as responsibility for supporting the planning and delivery of future campaigns, including the Mound Level Galleries redevelopment and other major capital priorities.
• Contribute to the development of long-term capital fundraising strategies, campaign plans and prospect pipelines to support future organisational priorities beyond The Art Works, ensuring continuity of donor engagement and campaign readiness.
• Translate campaign strategy, timelines and gift table requirements into clear delivery plans and actions across teams.
• Monitor progress toward income and activity targets, identify variances early and recommend tactical adjustments based on internal insight and external conditions.
• Lead the development and maintenance of campaign reporting, including dashboards, risk logs, income phasing and governance papers.
• Engage directly with major donors, trusts and foundations to cultivate, solicit and steward high-value gifts, working with senior colleagues, Trustees and Campaign Board members as appropriate to maximise outcomes.
• Oversee and direct cultivation and stewardship activity across the capital campaigns team, ensuring delivery of agreed fundraising strategies and a structured and strategic approach to progressing prospects and delivering income targets, while working closely with the wider Development team to ensure a coordinated and consistent approach to donor engagement.
• Expand the philanthropic prospect base by identifying new opportunities and supporting approaches to high‑value or discreet funders.
• Oversee the preparation of high‑quality briefings, materials and follow‑up for senior‑level donor meetings and solicitations.
• Coordinate all donor hospitality activity for the campaign, liaising with colleagues across the Development team and other teams as required, including events, briefings, site visits and other cultivation opportunities.
• Lead the implementation of donor recognition and stewardship frameworks, ensuring consistent, high‑quality supporter experiences.
• Ensure operational readiness for the public phase of the campaign, coordinating colleagues across Development, Communications and Visitor Experience to create effective giving pathways and engagement opportunities.
• Provide day‑to‑day direction to the Development Manager – Capital Campaigns; the Campaigns Coordinator and other team members (to be brought in on a temporary basis as required at key campaign stages) to support high standards of documentation, planning and internal communication.
• Promote collaborative, inclusive working practices across the team and wider organisation.

Who we are looking for
To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

• Significant leadership experience in capital or multi‑year fundraising campaigns with £multi-million targets.
• Experience of developing and sustaining a portfolio of high net worth prospects at 5, 6 and 7-figure levels including discreet and invite-only funders.
• Experience modelling and managing fundraising cash flow, campaign pacing and income phasing across multiple fundraising priorities, ensuring alignment with organisational and project delivery requirements.
• Ability to expand donor networks at local, national, and international level.
• Strong presentation and writing skills, with the ability to influence, articulate complex ideas and inspire support.
• Experience planning and delivering high‑quality cultivation events and donor engagements.
• Strong understanding of fundraising sector trends, major donor behaviour and the philanthropic landscape.
• Experience working closely with senior stakeholders, including Directors, Trustees, volunteer fundraising campaign board members and other high‑level advocates.
• Strong knowledge of UK charitable giving and tax considerations relevant to fundraising.
• Highly motivated, with the ability to act on initiative while exercising good judgement about when to involve others.
• Strong analytical and reporting skills, with confidence interpreting financial, pipeline and performance data.
• Experience using CRM/database systems such as Spektrix or similar.

It would also be great if you have

• Experience of fundraising for multiple capital projects and transitioning donor relationships between successive major campaigns. Knowledge of the arts, culture, heritage, community engagement or education sectors.
• Understanding of how environmental sustainability, climate action and low‑energy design influence contemporary philanthropic priorities.
• Enthusiasm for the mission and work of the National Galleries of Scotland.
• Experience of fundraising in an international context, particularly in North America and Asia. 

The closing date for completed applications is 12 noon on Tuesday, 25 August 2026.

Please apply directly via our careers portal. Applications via email will not be accepted.

This role is responsible for strengthening the Church of England's approach to racial justice learning. Working across the Church, you will review existing learning resources, identify gaps and opportunities, and develop a clear strategy and workplan to support future provision.

You will ensure that learning is aligned, high-quality and accessible across different contexts, including national, diocesan and parish settings. Working closely with the Director, Deputy Director and wider stakeholders, you will coordinate delivery of the Unit's learning and development work, ensuring programmes are well designed, appropriately targeted and delivered effectively.

Director, RSPB Scotland
Reference: AUG20269233
Location: Edinburgh – Flexible Working + Travel
Hours: Full Time
Contract: Permanent
Salary: £88,641.00 - £94,638.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Lead the future of nature in Scotland

We’re looking for an inspiring and strategic leader to take on the role of Scotland Director at RSPB.

This is a unique opportunity to shape the future of nature recovery, influence policy at the highest levels, and lead a passionate, purpose-driven team delivering real impact across Scotland.

As Scotland Director, you will play a central role in shaping RSPB’s overall direction while ensuring delivery of ambitious, evidence-based programmes that protect and restore nature.

Working closely with the Chief Operating Officer (to which this role reports) and the Management Board to shape RSPB’s vision and translate strategy into impactful action across Scotland you will:

• Lead the development and delivery of aligned, prioritised programmes that achieve measurable outcomes for nature
• Provide strategic senior leadership within organisational governance structures and contribute to UK-wide strategy and decision-making
• Build and maintain influential relationships with government, partners, funders, and stakeholders
• Represent RSPB at national and on occasion international levels, including media work Inspire and develop a high-performing, inclusive team
• Ensure effective systems are in place to manage risk, maintain compliance, and support strong organisational performance
• Play a significant role in leading the implementation and ongoing delivery of the organisational structure, re-design and priorities within the One RSPB transformation programme including vision, principles and strategic delivery programme for Scotland and RSPB
• Provide strategic support for the development and delivery of major projects, including at present the Orkney Native Wildlife Project, the Cairngorms Connect partnership and the Peatland Programme.

This is a permanent full-time role. While working flexibly, the successful candidate will be expected to be based in Scotland and there will be a significant element of travel required.

The closing date for this position will be Sunday 13th September 2026 with interviews being conducted in person in Edinburgh on 30th September and the 1st October 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Location: London (with hybrid working available)
Closing date: Thursday 10 September
Interview date: Thursday 24 September in London
Salary: £100,000 pa

Brook is a 4 Day Week employer

About Brook

Brook believes in a society where everyone is supported to live healthy, safe and fulfilling lives. For over sixty years, Brook has been a pioneering force, transforming lives and communities. Brook fights for the right to excellent sexual health, mental health and wellbeing, offering lifelong support that is inclusive, non-judgmental and accessible to all. Our unique offer combines clinical services, relationships and sex education, outreach in community settings, wellbeing programmes and counselling. In 2025/26, we supported 1.45 million people through our frontline services. We delivered 4,053 mental health and wellbeing interventions, supported 111,931 people through our education and wellbeing work and supported 57,071 people through our all-age clinical services.

About the role

We’re looking for a Director of Engagement, Communications & Income to provide strategic leadership across income generation, service development, marketing, communications, policy and external engagement.

The role is key to strengthen organisational sustainability by securing diverse and sustainable income streams.  You will provide strategic leadership for service development and oversee the identification, development and submission of high-value, complex bids and tenders for commissioned services. 

You will oversee communications, marketing and brand activity ensuring communications effectively position the organisation to attract funders, donors, corporate partners and stakeholders.  You will lead the organisation’s external engagement strategy to enhance profile, influence and reach.

About you
You will have significant senior leadership experience and be skilled at collaborative working. Your outstanding leadership, influencing and relationship-building skills will be evidenced through a track record of securing income from diverse sources. You will have extensive experience in in communications, brand development and stakeholder engagement.

Your ability to efficiently manage a complex and busy workload with conflicting priorities will enable you to work well under pressure and deliver to deadlines. You will have an in-depth knowledge of the charitable funding landscape, the public sector commissioning environment and a broad range of communications activities. 

Benefits of working for Brook:

• 4 Day Week (Working 20% hours less without salary decrease)
• Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays 
• Sick pay (from 3 up to 12 weeks fully paid) 
• Flexible working 
• Gratitude scheme 
• Assisted purchase scheme 
• Cycle to Work up to £1k 
• Employee Assistance Programme (EAP) 
• Long service awards 
• Maternity and paternity pay 
• Pension scheme – Employee pension contributions matched by Brook up to 4% of qualifying earnings
• Training and development opportunities 
• Coaching

Please note - this role requires the successful applicant to undertake an enhanced DBS check. Candidates must be able to provide paperwork demonstrating their right to work in the UK.

Please note: internal applicants with live sanctions will not be considered for this role. 

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to submit your application as soon as possible. 

Due to the high number of applications for this post, it will not be possible to respond to every application. We will contact you within 4 weeks of the closing date if you have been shortlisted for the role. 

Thank you for your interest in working for Brook.
 

Brook Safeguarding with Purpose

Working with People Safely. Safe Place, Safe People. 

ABOUT THE ROLE

The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.

As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.

The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.

KEY RESPONSIBILITIES

Operational leadership and organisational effectiveness

Lead the development and continuous improvement of organisational systems,processes and operational practices.

Drive organisational effectiveness through improved planning, coordination,accountability and performance management.

Ensure effective operational planning and resource allocation across theorganisation.

Establish and embed clear operational frameworks, policies and procedures

Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.

Lead organisational improvement initiatives and support the implementation ofchange programmes where required.

Promote a culture of continuous improvement, collaboration and accountability.

People, culture and performance        

Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.

Support managers to develop high-performing and inclusive teams.

Ensure HR policies, procedures and employment practices are effectivelyimplemented.

Lead organisational approaches to performance management, learning andprofessional development.

Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.

Support organisational wellbeing and employee engagement initiatives.

Finance, risk and governance

Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.

Support the development and monitoring of organisational budgets and financialcontrols.

Ensure effective governance processes are maintained and support high-qualityreporting to the Board.

Lead the development and maintenance of organisational risk managementframeworks.

Oversee organisational compliance with legal, regulatory and statutoryrequirements.

Ensure organisational policies are regularly reviewed, updated and implemented.

Coordinate internal and external audits and compliance reviews.

Programme operations and organisational delivery              

Support effective organisational planning and delivery across programmes,projects and services.

Develop systems and processes that enable effective programme management,monitoring and reporting.

Ensure organisational resources are aligned to operational priorities and deliveryrequirements.                  

Oversee organisational performance reporting and management informationsystems.

Support cross-organisational collaboration and effective communication betweenteams.

Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.

Assets, infrastructure and compliance

Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.

Ensure effective management of suppliers, contractors and operational serviceproviders.

Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.

Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.

Maintain appropriate systems and controls to support safe, compliant andeffective operations.

External relationships and organisational representation

Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.

Contribute operational insight and expertise to partnership discussions andorganisational initiatives.

Represent Ubele on operational, governance and organisational matters whereappropriate.

Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.

Person Specification

Skills      

Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.

Planning, prioritisation and organisational skills.

People management and leadership skills, including the ability to develop andsupport teams.

Ability to analyse information and use data to support decision-making andperformance improvement.

Financial and commercial awareness.

Communication, influencing and relationship management skills.

Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.

Problem-solving skills and the ability to identify practical solutions toorganisational challenges.

Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.

Report writing, presentation and analytical skills.

Experience

Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.

Experience leading organisational operations, systems, processes and businessimprovement initiatives.

Experience managing organisational change and embedding new ways ofworking.

Experience leading and developing multidisciplinary teams.

Experience overseeing organisational budgets, financial controls and resourceplanning.

Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.

Experience developing and implementing organisational policies, procedures andoperational frameworks.

Experience overseeing risk management, compliance and organisationalassurance processes.

Experience managing contracts, suppliers and operational resources.

Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.

Knowledge

Knowledge of governance, compliance and risk management frameworks.

Knowledge of financial management principles, budgeting and performancereporting.

Knowledge of employment legislation and people management practices.

Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.

Knowledge of organisational development and continuous improvementapproaches.

Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.

Understanding of equity, inclusion and community-centred approaches toorganisational leadership.

Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.

Knowledge of grant-funded and contract-funded operating environments.

This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.

A DBS check may be required depending on Ubele’s programmes.

This job description may evolve as Ubele continues its organisational development.