Team administrator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Customer Success Executive
Reporting to: Customer Success Manager
Salary: £25,500 - £29,000 (dependent on experience) + generous non‑contributory pension + 25 days annual leave (excluding bank holidays)
Hours: 9am - 5.30pm (reducing to 9am - 5pm during August & December)
We offer hybrid working: 3 days from home and a minimum of 2 days in the office each week.
Flexible working hours are available after successful completion of the probationary period.
Primary Responsibility
As our Customer Success Executive, you’ll be joining our award‑winning Customer Success team, delivering exceptional service to our external customers, delighting them at every opportunity, and ensuring their experience with CharityJob is consistently excellent.
You’ll also support your internal customers, the Sales Team, by handling key administrative tasks that free them up to focus on revenue‑generating activity.
The Role
- Meet and exceed admin task targets by completing all assigned work within agreed timeframes.
- Prioritise incoming calls (with occasional outbound calls when required).
- Organise and manage your workload to ensure all agreed tasks are completed consistently and on time.
- Prepare daily, weekly, and monthly stats/sales reports as needed.
- Provide holiday cover for Account Managers to ensure client requests are actioned promptly.
- Share customer feedback with Product, Marketing, or Sales to help improve CharityJob’s services.
- Escalate enquiries appropriately, raising support tickets and following up to ensure timely resolution.
- Stay up to date with new products and features across CharityJob.
- Demonstrate a positive, can‑do attitude and act as a role model in behaviour and approach.
- Support other internal departments when required and agreed with the Customer Success Manager.
The Person
- Passionate about delivering great customer experiences
- Friendly, confident telephone manner
- Excellent verbal and written communication skills
- Strong problem‑solver
- Organised, methodical, and proactive
- Collaborative team player
Does this sound like you? If so, we’d love to hear from you, so please submit your application now.
The Company
CharityJob is the largest specialist job board for the UK charity sector. We are dedicated to empowering charities with the tools and resources they need to make fair and effective hiring decisions, connecting passionate people with the organisations that inspire them.
We’re a small, friendly team with an entrepreneurial, approachable culture - supportive, fun, and growth‑driven.
Application Instructions
Please click the ‘Apply Now’ button to submit your application.
Regretfully, we can only accept applications from candidates who currently live and have the right to work in the UK and live within a commutable distance to Hampton Wick, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and experienced administrator who will enhance the smooth running of Green Alliance through working across our HR, office and IT support functions. We need someone who is efficient and resourceful with a calm, friendly and flexible approach.
You will have excellent interpersonal skills, able to build positive relationships with people at every level, and experience of working in a busy office environment. You will be highly organised and able to solve problems by using your own initiative. You will help to build an effective and positive working culture as part of our busy operations team.
This a part-time role for three days a week, with regular attendance in our office, and some flexibility as to when the hours are worked.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
Service Director Executive Assistant
Salary: Up to £36,000 (depending on experience)
Location: Remote, with two days a week in the Downton office (SP5 3RB) and planned travel elsewhere, including London, for meetings and events.
Hours: 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Service Director Executive Assistant to join our Service Directorate at Help for Heroes. This role will play a key part in maximising the impact of our Service Director, ensuring they are supported to lead effectively across the charity and deliver on our mission to ensure every member of the Armed Forces Community can live well after service.
If you are an organised, proactive and resourceful Executive Assistant with experience supporting senior leaders, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, you will provide comprehensive executive support, enabling them to operate efficiently and effectively across a broad range of strategic priorities.
You will manage diaries, meetings, communications and travel arrangements, whilst coordinating Service Leadership Team activities and ensuring actions, projects and governance requirements are delivered on time. You'll act as a trusted liaison across the charity, building strong relationships with colleagues and stakeholders and helping to keep the Service Director connected to key priorities, events and opportunities.
Alongside executive support responsibilities, you'll have the opportunity to lead small projects, prepare reports and briefings, and contribute to the smooth running of the wider Service Directorate.
This is a varied and rewarding role that offers the opportunity to work closely with senior leaders and make a meaningful contribution to the work Help for Heroes delivers for the Armed Forces Community.
About You
You'll be highly organised, adaptable and confident working independently whilst managing multiple priorities. You will have excellent communication skills and be comfortable handling sensitive and confidential information with discretion and professionalism.
We are looking for someone with:
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Previous experience as an Executive Assistant or in a similar role supporting a senior executive or director-level leader.
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Excellent written and verbal communication skills.
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Exceptional organisational and time management skills, with the ability to manage competing priorities and deadlines.
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Experience coordinating meetings, diaries, travel arrangements and action tracking.
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Strong stakeholder management skills and the ability to build positive working relationships across teams.
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Experience managing small projects and producing reports, presentations or briefing materials.
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Confidence using Microsoft 365 and a proactive approach to learning new systems and ways of working.
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The ability to work flexibly and adapt to changing priorities in a dynamic environment.
You'll be values-driven, collaborative and motivated by the opportunity to support senior leadership in delivering meaningful outcomes for veterans, serving personnel and their families.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy, ensuring every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families. Working closely with colleagues across the charity, you’ll help support our strategic priorities and ensure we continue to deliver services that make a meaningful difference to the Armed Forces Community.
Check out the ‘Our management Team’ page of our website for more detail.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing Date: 30th July 2026
Interview Process: First interviews are expected to take place on the 3rd August 2026 in person in Downton, and will include a task. A final stage interview is anticipated to be held in person in Downton on 6th August 2026. Please note that these dates are indicative and may be subject to change.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equity, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth has been supporting older residents across Wandsworth for over 60 years. We are an independent, well-established and trusted charity that serves approximately 15,000 residents a year in Wandsworth. Our goal is to help residents age well in Wandsworth and to build confidence and resilience to stay living healthily and independently for as long as possible.
This role will suit an organised and detail-oriented individual with good interpersonal skills, a professional approach, and the ability to work through challenges in a dynamic environment. You will be a key part of a small, friendly team who are busy making a difference to the lives of older people in Wandsworth.
What we can offer you:
You'll be joining a vibrant workplace where no two days are the same, working as part of a small, supportive team that is committed to making a positive difference in the community. You'll benefit from an experienced leadership team, collaborate with kind and caring colleagues who genuinely work together, and even have the company of a friendly hypo-allergenic office dog.
Due to the nature of the work that we carry out, our staff work from our office, day centre and in the community. Therefore, please note that unless it is otherwise stated, all roles advertised will require the successful candidate to work on-site.
Employee benefits:
- 5% employer’s pension contribution
- Cycle to work scheme
- Employee shopping benefits scheme
- Employee assistance programme (EAP)
- Employee recognition and reward programme
- Ongoing training and development opportunities
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.
Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.
Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.
Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.
As a Legacy Administrator you will help us raise much needed funds that will make a real difference to our patients and their families.
JOB SUMMARY
This role is primarily based at Queen Elizabeth Hospital Birmingham, with the expectation of occasional travel to other hospital sites.
This post is within the Fundraising Team at University Hospitals Birmingham Charity, which is the official charity of Heartlands Hospital, Good Hope Hospital, Solihull Hospital and the Queen Elizabeth Hospital Birmingham.
This is a new role within the Charity Team. In this role, you will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders.
This role will involve occasional evening and weekend work at charity events and events organised by our supporters.
PRINCIPAL DUTIES
- Work with the Senior Fundraising Officer responsible for Legacies to actively manage a varied caseload
- Handle a mixture of pecuniary, residuary and reversionary legacy cases
- Tailor your approach to each case depending on the circumstances, having a flexible approach whilst ensuring that all gifts are administered in a timely manner
- Work to optimise University Hospitals Birmingham Charity legacy income where appropriate
- Ensure that all bequests to UHB Charity are received and utilised, in accordance with UHB Charity policies
- Maintain your knowledge of current legislation
- Play an active role in the wider legacy team and promoting Gifts in Wills where necessary
- Working alongside the Stewardship Team, ensuring accurate data inputting and correspondence both written and verbal with supporters
- Managing and prioritising unpredictable and frequently interrupted busy workload.
- Working with and deliver clear objectives and key performance indicators.
- Proactively contributing to the achievement of targets and the ongoing fundraising success of the Charity as a whole and to be a supportive, effective and collegiate team member.
COMMUNICATION
- Relaying accurate and timely information to the fundraising team, communications team, grants team and stewardship team. Communicating with donors and fundraisers.
- Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures
ORGANISATIONAL RESPONSIBILITIES
- Maintaining Raiser's Edge donor management system. Accurate data inputting of donations, fundraising, thank you letters and general archiving, production and upkeep of databases.
PROFESSIONAL RESPONSIBILITIES
- Ability to present oneself in a professional manner as a representative of the hospital and the charity.
- To maintain confidentiality in all aspects of duty including fundraiser and donor data.
- To assist in maintaining accurate records and to complete and return as requested statistical data.
- To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.
- To represent the Charity in a variety of different contexts and to a variety of different audiences.
- To ensure that a positive image of the hospital and the Charity is projected at all times.
- To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary).
- To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure.
- To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital.
The Legacy Administrator will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.
NOTES:
This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.
All employees must adhere to and perpetuate Charity Policies and Procedures relating to:
- Health and Safety
- No Smoking at Work
- Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.
Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.
Please note that employees are employed directly by the Charity and not the NHS.
Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.
Employees of the Charity are eligible for enhanced maternity and sickness pay.
Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.
SKILLS/KNOWLEDGE and ABILITY
Essential
- Excellent written skills with first class spelling
- Use of Microsoft Office including Word, Excel, Access, Outlook, PowerPoint along with other software packages
- Ability to ensure accurate data inputting
- Ability to work independently and under pressure, prioritising work to meet deadlines
- Ability to deal with heavy, unpredictable workloads
- Ability to set up and maintain organisational systems
- Ability to work flexibly to meet the needs of the charity
- Problem solving
- Record keeping
- Non-judgemental attitude
- Accepts responsibility for own decisions
- Ability to represent the Charity at events and functions
- Good interpersonal skills and ability to
- influence people at all levels
- Understanding and respect for the importance of patient confidentiality
- GCSE English Language or equivalent
- GCSE Mathematics or equivalent
Desirable
- Educated to degree level or equivalent
- Qualification in community fundraising, corporate fundraising, communications, PR or marketing
- Membership of the Institute of Fundraising
EXPERIENCE
Essential
- Experience and understanding of charity legacy administration
- Ability to communicate clearly, assertively and compassionately with Executors, solicitors and bereaved family and friends
- High level of numeracy skills in order to approve complex Estate Accounts and tax calculations
- Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
- Experience of working on own initiative
Desirable
- Experience of working with donors and fundraisers
- Raiser's Edge donor database experience
- Experience of working and consulting with patients and/or the public
ADDITIONAL INFORMATION
Essential
- A team player with a flexible approach
- Available to work out of hours if required.
Desirable
- Car driver with a clean licence
Changing lives and saving lives for patients, families and staff at our hospitals



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,
education and systemic change. We work with young people, schools, policymakers and the wider public to
challenge the conditions that enable sexual violence and misogyny to persist.
Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual
violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages
of life.
Role Summary
As Operations Manager, you will play a key role in the smooth running of our daily operations and
administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO
and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,
manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the
management of our online safe space.
This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly
organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.
As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.
This role may occasionally require light physical labour (such as moving furniture).
Key Responsibilities
This role will include, but is not limited to, the following responsibilities
1. Finance & Reconciliation
- Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
- Track and process invoices, expenses and contracts with support from the finance team.
- Liaise with external stakeholders including accountants, financial institutions, insurers and other service
- providers.
- 2. HR & People
- Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
- appraisals and offboarding.
- Maintain contracts and employment documentation, ensuring records remain current and compliant.
- Support HR and recruitment administration for new staff, freelancers and volunteers.
- Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
- check-ins.
- Contribute to a safe, positive and inclusive working culture across the organisation.
- 3. Governance, GDPR & Policy
- Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
- Support the development and implementation of policies, ensuring organisational compliance with relevant
- regulations and standards.
- Ensure organisational policies, procedures and governance documentation remain up to date.
- Support safeguarding administration and contribute to maintaining a safe and supportive environment for
- staff, volunteers and service users.
- 4. Operations & Administration
- Provide administrative and logistical support to the senior leadership team, including booking travel,
- coordinating accommodation, and planning meetings and events.
- Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
- Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
- management and team workflows.
- Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
- recycling and facilities management.
- Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
- 5. Programme & Volunteer Support
- Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
- of all EI volunteers.
- Lead the planning and delivery of the organisation's mentorship programme.
- Support the growth and delivery of the Safe Space campaign.
- Plan and execute the organisation's Annual General Meeting.
- Provide other administrative, logistical and monitoring support across organisational programmes and
- projects.
Human Resources Assistant/System Administrator
£31,227.25 FTE which equates to £24,981.80 for 28 hpw
Cambridge
Part-Time / Permanent
28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days.
The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role.
Our client is looking for a Human Resources Assistant/System Administrator to join their established warm and friendly HR Team.
What you’ll do
Recruitment
· Assist their HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues.
· Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status.
HR Metrics and reporting
· Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board.
HR Administration
· Preparation of employee correspondence, including contractual and rota changes, maternity and other leave.
· Maintain and update the Human Resources Information System (Cascade) and manual employee records.
· Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest.
· Provide support with both internal and external audits.
· Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation.
System Administration
· Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols.
· Resolve internal Cascade and Networx issues and raise helpdesks tickets as required.
About You
· CIPD Level 3 Foundation Certificate in People Practice or equivalent experience.
· Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail.
· Excellent oral and written communication skills, with a professional manner at all times.
· Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports.
· Experience of working in a busy and varied administration role or in a HR Department.
Benefits
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Closing date: Thursday 6 August 2026
Interview Date: Thursday 13 August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advance Nottingham (advanceNG), formerly Castle Cavendish, is seeking candidates with the knowledge, skills, and competencies to manage our developing network of Community Hubs across Nottingham. With the agreement of Nottingham City Council, advanceNG will soon be taking over the long-term management of 3 library buildings at Bilborough, Basford and Aspley to accompany its work at Haydn Road Community Pavilion. Working with a range of trusted voluntary and community sector delivery partners, advanceNG aims to transform these buildings into thriving and viable community spaces and places for all.
To drive this initiative forward, we are recruiting a Community Hub Team made up of:
- a full-time, Community Hub Manager (£32,750 - £37,000, depending on experience); and
- 2 full-time equivalent Community Hub Administrators (£25,500 - £29,250, depending on experience). Job Share candidates are welcome.
Reporting to our Chief Executive and working with our Head of Property Services, the Community Hub Manager will head up a team of Community Hub Administrators that will play a critical role in delivering our mission to lead a community programme and manage a property portfolio that delivers community renewal in an ethical, inclusive, and sustainable way.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The administrative coordinator will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.
Main responsibilities
Administration and systems management
- Manage AHS central inbox(es) and escalate matters to the business administrator and business operations team as appropriate
- Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents
- Manage and update shared digital platforms, databases and documents to ensure accuracy and compliance
- Manage administrative functions such as task tracking in a fully virtual environment
Team coordination and support
- Coordinate in-person, hybrid and virtual meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required
- Provide key administrative support during meetings, including business and study meeting minutes as required
Finance delivery and support
- Support invoice processing, including maintaining accurate records
- Prepare payment requests and documentation in line with internal processes
- Maintain up-to-date financial administration files across shared systems
Operational delivery and implementation
- Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study
- Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently
- Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the relevant members of the AHS team
Knowledge, skills and experience
Essential criteria
- Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role
- Experience of working in an administrative role for a hybrid or virtual organisation, preferably a charity or small-to-medium (SME) organisation
- Experience of planning and delivering the logistics to in-person, hybrid and virtual meetings for 10+ team members across the UK
- Experience of financial administration
- Able to manage information electronically through databases and spreadsheets
- Excellent organisational and time management skills with the proven ability to prioritise, at times under pressure, produce accurate work to deadlines
- Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions
- Proficient in Microsoft Office suite of software
Desirable criteria
- Experience of working in a health and/or data research environment
- Understanding and experience of using project management tools and techniques
Dimensions
- This is expected to be a full-time post
- AHS is a national organisation, and our activities take place across the UK
- Primarily home working, with flexibility to travel across several geographical locations in the UK
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for this position is 11pm Sunday 26 July 2026.
Interviews are currently expected to be held during the week commencing 24 August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 26 July 2026.
Interviews are currently expected to be held during the week commencing 24 August 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:
Victim Support Casework Team Lead
Salary:
Actual salary is £27,200 per year (FTE £34,000).
Contract/Hours:
Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.
Annual Leave:
FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.
Location:
NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.
About NUM:
National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change.
NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers.
Background and Responsibilities:
The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you.
This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:
1) Management: Manage the operations and administration associated with victim and vocational support casework.
2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers.
3) High Standards: Support good performance and quality outcomes for sex workers.
4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM.
5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve.
Day-to-day tasks include but are not limited to the following.
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Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.
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Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services.
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Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.
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Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies.
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External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required.
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Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care.
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Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.
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Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact.
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Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).
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Onboard and train new members of the casework team.
PERSON SPECIFICATION
Essential Skills and Experience
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Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.
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Experience managing a team, providing line management support, and managing rotas and team resources.
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An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.
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Qualified ISVA or relevant casework support experience.
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Strong interpersonal skills and an ability to work with multiple partners on complex cases.
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Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.
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An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.
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Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.
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Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team.
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Experience of dealing with internal and external complaints and having difficult conversations.
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Strong empathic and active listening skills.
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Willingness to undertake continued professional development.
Desirable:
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Experience of the sex work community.
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Experience completing detailed reports on workstream productivity, both statistically and in written form.
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The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.
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Ability in languages other than English is beneficial but not required.
If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!
HOW TO APPLY:
Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line.
Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting.
NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.
We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.
Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.
The client requests no contact from agencies or media sales.
Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding support?
We are looking for an Administrative Assistant to join our Ministries team, providing essential administrative support to senior leaders and helping to ensure the smooth running of a busy department.
In this varied role, you will manage and maintain databases, coordinate meetings and resources, process invoices, respond to enquiries and support projects that enable the work of ministries across the United Reformed Church. You will be confident using Microsoft Office, able to prioritise multiple tasks and enjoy working collaboratively with colleagues and stakeholders.
If you are proactive, dependable and looking to make a meaningful contribution within an organisation committed to its people, values and purpose, we would love to hear from you.
We offer you a flexible and friendly hybrid work environment from the office in London and from home. The office is close to King Cross and Euston stations. The URC offers a generous pension contribution, annual leave of 31 days per year plus bank holidays and development opportunities.
If you are interested in working for us and can meet the above requirements, please see our website for the full job description and application details. CV’s will be accepted with responses to job related questions.
Closing date for applications: 12 noon, Monday 27 July 2026
Interview date: Monday 10 August 2026
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place

The client requests no contact from agencies or media sales.
Head of Communications and Engagement
The Diocese of Winchester is seeking an exceptional communications leader to help shape how we tell the story of God's work across our Diocese. This is a strategic senior leadership role, responsible for leading our Communications & Engagement Team and developing a clear, engaging and effective communications strategy that supports our mission, vision and priorities.
Serving a population of over 1.2 million people across more than 230 parishes, the Diocese of Winchester is a diverse and vibrant community. This role offers a unique opportunity to influence how we communicate with clergy, parishes, schools, partners, media and the wider public, ensuring that people feel informed, connected and inspired by our shared mission.
About the Communications and Engagement Team
The Communications & Engagement Team supports the Diocese in sharing its vision, celebrating local stories, engaging stakeholders and managing communications across a wide range of activities. The team works collaboratively with colleagues across mission and ministry, safeguarding, schools, vocations, creation care and governance, ensuring that communications effectively support diocesan priorities and objectives.
What you’ll do
- Lead the development and delivery of the Diocese's communications and engagement strategy
- Shape and communicate key diocesan messages alongside senior leaders
- Build strong relationships with clergy, parish officers, Winchester Cathedral and external stakeholders
- Oversee media relations, press releases and crisis communications activity
- Lead communications campaigns around major church seasons, diocesan initiatives and strategic priorities
- Ensure the Diocese embraces best practice in digital communications, social media and emerging technologies, including AI
- Manage the Communications & Engagement Team, supporting and developing staff to achieve their full potential
- Build collaborative relationships with Church of England communications colleagues regionally and nationally
What we’re looking for
- Significant experience of developing and delivering communications and engagement strategies within a complex organisation
- Strong leadership and people management experience
- Excellent stakeholder engagement, media and influencing skills
- Experience of leading change and managing organisational risk
- Outstanding written and verbal communication skills
- Experience of budget management and strategic planning
- A collaborative and resilient approach, with the confidence to challenge constructively and build strong relationships
- A practising Christian who is committed to the mission and ministry of the Church and able to support the vision of the Diocese of Winchester
CVs are not accepted.
The closing date for applications is 12 noon on Friday 31st July 2026.
Initial interviews for the role will take place on the 26th August 2026. If you are successful in the first interview, you will be invited to a second interview on the 7th September 2026. Both interviews will be held at the Diocesan Offices, Old Alresford Place SO24 9DH
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?
We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the role
The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.
Key Responsibilities
Supporter communications and engagement
- Assist with incoming and outgoing communications via telephone, email, post and social media as required.
- Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
- Build and maintain positive relationships with community supporters, fundraisers and volunteers.
- Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
- Support the creation and distribution of supporter communications and fundraising materials.
- Act as a positive ambassador for the organisation when engaging with supporters.
Fundraising materials and administration
- Prepare, pack and post fundraising materials, resources and supporter packs.
- Monitor stock levels of fundraising materials and assist with reordering when required.
- Provide general administrative support to the fundraising team.
- Assist in the coordination and distribution of campaign and event materials.
Data management
- Accurately record and update supporter information on the organisation's CRM or database.
- Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
- Support reporting and information gathering as required by the team.
Research project
- Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
- Gather, analyse and present findings to the fundraising team.
- Produce recommendations to support future fundraising strategies and activities.
- Manage the project timeline and provide regular updates on progress.
Events support
- Provide administrative and practical support for fundraising and community events as required.
- Support attendee communications and volunteer coordination where necessary.
- Undertake other event-related duties to support the wider Fundraising team during busy periods.
About you
We’d love to hear from you if you have:
- Excellent written and verbal communication skills.
- Strong administrative and organisational skills with excellent attention to detail.
- Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
- The ability to manage multiple tasks and prioritise workload effectively.
- Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
- Experience of data entry and maintaining accurate records.
- The ability to work independently and as part of a team.
Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!
Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
About The Royal College of Surgeons of Edinburgh
The Royal College of Surgeons of Edinburgh is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 29,000 and growing, with members spanning over 100 countries around the world.
From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520-year history, there has never been a better time to join the College than now.
Working with us
At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee.
To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including a generous 42 days annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons’ Hall Museums.
About the Role
This role sits within the Academic Development & Standards Team and provides administrative support for the College’s education development work. The post holder will help with the day-to-day coordination and delivery of activity across CPD, Joint Speciality Fellowships (JSF), accreditation, educational consultancy, webinars, management of educational platforms (iLearn), SERI Lab.
The role is varied and will involve maintaining records, responding to enquiries, issuing certificates, arranging meetings, supporting webinars, collating evaluation data, booking travel and helping with finance administration. This will include support with draft invoices, payment management, credit card reconciliation and debtors’ information where required.
The post holder will work closely with colleagues across the Education Development, JSF, and eLearning teams, as well as with members, customers, faculty, reviewers and other external contacts. The role requires someone who is organised, accurate and able to manage a busy workload, particularly where tasks are time critical.
There may be a requirement to work outside normal working hours on occasion, particularly to support webinar delivery or other education activity. Occasional travel may also be required.
Experience/Qualifications/Key Skills
This is an excellent opportunity for someone who is organised, methodical and confident in providing administrative support in a busy team environment.
The successful candidate will have a good standard of education, including GCSE English at Grade C or above, or equivalent experience. They will have proven administrative and organisational skills, experience of working with databases, and the ability to maintain accurate records.
A strong academic skill set is important for this role. The successful candidate should be confident working with written information, taking accurate minutes, drafting clear documents, collating evaluation data and supporting academic and educational processes. They should be able to review information carefully, identify key points and present written work to a high standard.
Strong communication and customer service skills are also essential, as the role involves working with a range of colleagues, members, customers, faculty, reviewers and external stakeholders. The successful candidate will be confident using Microsoft Office, including Outlook, Word, Excel and PowerPoint, and will be able to prioritise their workload with minimum supervision.
The role would suit someone who takes a proactive approach, uses their initiative and is confident working independently with minimal guidance. They should have:
· Good attention to detail.
· A professional manner and a flexible approach to work.
· Experience of supporting meetings, preparing papers or reports, and working within an academic, educational or healthcare environment would be valuable.
· Problem-solving skills and the ability to support practical improvements to administrative processes would also be beneficial.
To be a strong voice for our family of members, developing their careers, upholding standards, and promoting patient safety globally.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.
Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.
You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.
At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.
Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking
Salary £30,000–£33,000 pro rata plus on-call allowance
Work pattern 28 hours per week, including evening and weekend hours
Contract type Fixed term until 31 March 2027, with the possibility of extension.
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.
Key Responsibilities
- Manage rotas, ensuring there is adequate cover for holiday and sickness
- Solve issues of staff cover with partner organisations as they arise
- Undertake monthly team meetings with all Safe Haven staff
- Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
- Support with annual appraisals for Safe Haven staff
- Ensure all Catalyst staff are following the incident management process and utilising the on-call rota
- Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
- Attend any necessary meetings to meet the needs of Safe Haven
- Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
- Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
- Work with the Senior Manager around any complaints, grievances and serious performance issues
- Work as part of a team of Team Leads and communicate well with colleagues working from different locations
- Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
- Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
- Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
- Work within the Catalyst governance framework
- Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate
About you
- We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
- Has experience working in social care, mental health, crisis support or a similar community-based service.
- Has experience supervising, supporting or mentoring staff and/or volunteers.
- Can build positive working relationships with statutory, voluntary and community partners.
- Understands safeguarding, confidentiality, consent, information sharing and GDPR
- Can support staff wellbeing and address performance or support needs appropriately
- Communicates clearly and confidently, both verbally and in writing.
- Is organised, with good administrative, recording and reporting skills
- Can remain calm under pressure and respond confidently to urgent or sensitive situations
- Is able to work on your own initiative while also contributing positively as part of a wider team
- Is committed to delivering high-quality, safe and inclusive services
- Understands and values equality, diversity and equal opportunities
- Is confident using IT systems and databases
- Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
- Brings Catalyst’s values of kindness, commitment and integrity to everything you do.
Benefits
26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme
Safeguarding & Checks
This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.