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A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
A place to drive change
Location: Bradford, Hybrid (2-3 days in the office with occasional travel to other offices as required).
Salary: £45,749 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
We’re looking for an IT Supplier Performance & Contracts Manager to join our team and play a key role in shaping how we work with suppliers, manage our contracts and ensure our technology services continue to meet the needs of colleagues and customers.
You’ll take ownership of a large portfolio of IT contracts, with a combined value of approximately £7.5 million. This is a central role within our IT Directorate, ensuring we get the best value from our suppliers, stay compliant, and plan ahead for the future needs of our organisation.
You’ll be involved in the full end to end contract lifecycle, including:
• Managing and maintaining the IT contract register
• Tracking contract length, value, compliance and renewal timelines
• Act as the IT lead on re procurements and replacements, working closely with our central Procurement team
• Building strong relationships with suppliers and ensuring they meet agreed KPIs and service levels
• Supporting day to day financial management, month-end activities, longer-term forecasting and annual budget planning
• Raising requisitions in Unit4 and ensuring smooth financial processes
• Collaborating with the Service Desk and wider IT teams to understand performance, risks and areas for improvement
• Monitoring technical requirements such as disaster recovery plans and business continuity commitments
• Reporting on supplier performance, financial standing and future pipeline
This is a fantastic opportunity for someone who loves structure, clarity, problem solving and building strong relationships – both internally and externally.
Salary
The spot salary for this post is £45,749 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
- Strong supplier relationship and communication skills.
- Proven experience of managing large portfolios of IT contracts.
- Strong understanding of public procurement processes, supplier selection, and compliance frameworks.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Understanding of IT services and technologies to assess supplier capabilities.
- Experience in identifying and mitigating supplier related risks.
- Experience of day to day financial control and management of a budget
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
• This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: IT Supplier Manager, IT Contracts Manager, IT Supplier & Contracts Manager, Technology Supplier Manager, IT Vendor Manager, IT Commercial Manager, IT Procurement & Contracts Manager, Digital & IT Supplier Manager, Technology Contracts Manager, IT Service Supplier Manager,, Public Sector IT Contracts Manager
REF-226 305
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
Join Us as a Housing Support Worker – Make a Real Difference in Young Lives.
At Peabody, we’re passionate about creating opportunities for young people to thrive. We’re looking for a Housing Support Worker who is kind, proactive, and ready to support young people aged 16–25, including care leavers, on their journey to independence.This is not a care role. It’s a practical and emotional support position, helping young people build life skills, access housing, and feel empowered to shape their future.
What You’ll Be Doing
In this role, you’ll support young people to develop the skills they need for independent living, including navigating housing options, managing benefits, and budgeting. You’ll help create a safe, non-judgmental environment where they feel empowered and respected. By bringing your own passions, whether in music, art, sports, or other interests, you’ll enrich the community and build meaningful connections. You’ll also work closely with colleagues and external partners to ensure each young person receives the right support at the right time.
We’re looking for someone who:
- Connects easily with young people, especially those who’ve faced trauma, mental health challenges, or substance misuse.
- Is creative and confident in engaging young people, whether through music, sports, art, or other interests.
- Can work independently and as part of a team, managing a caseload and supporting residents with budgeting, benefits, and housing options.
- Has strong communication and IT skills, and ideally some knowledge of safeguarding, support plans, or key working.
- Brings transferable experience from youth work, education, housing, or similar sectors.
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
- Up to 25 days’ annual leave.
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Professional development, including funded apprenticeships.
- Two paid volunteering days each year.
- Family-friendly policies and a supportive team culture.
Please read before applying:
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.
We’ll be reviewing applications and holding interviews on a rolling weekly basis, so please keep an eye on your inbox and phone - our team will be in touch to get you booked in!
If this sounds like the right fit for you and you’d love to be part of Peabody, apply today by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date 20 February 2026
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region
The Lancashire Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals (Ormskirk District General Hospital and Royal Preston Hospital), within families homes and virtually via social media platforms, phone and video calls.
Your role will include:
- To provide breastfeeding and infant feeding peer support to parents within Ormskirk District General Hospital and Royal Preston Hospital and community.
- Support in delivering inductions and offer shadowing for volunteer peer supporters.
- To attend regular supervision/support sessions.
- Collecting data as and when required including case studies and narrative of work with the communities.
- Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.
About you
You will:
- Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate lived experience of breastfeeding/giving breastmilk, or willing to train.
- Have a passion for breastfeeding and ensuring every family in Lancashire has accessible support.
- Experience of working with families from diverse backgrounds.
- Good interpersonal skills with the ability to create rapport with a range of people.
- Have knowledge of the local perinatal services and communities within the Lancashire area.
- Full Driving licence
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suit your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
How to apply
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Please visit our website for more details
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Salary: £26,227.50 per annum pro-rated
Location: Eastbourne Shelter Shop
Contract: Permanent
Hours: Part time, 28 hours per week
Closing date: Tuesday the 24th of February at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Eastbourne shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.
You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region
The Lancashire Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals (East Lancashire Hospital Trust), within families homes and virtually via social media platforms, phone and video calls.
Your role will include:
To provide breastfeeding and infant feeding peer support to parents within the East Lancashire Hospital Trust and community.
Support in delivering inductions and offer shadowing for volunteer peer supporters.
To attend regular supervision/support sessions.
Collecting data as and when required including case studies and narrative of work with the communities.
Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.
About you
You will:
Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate lived experience of breastfeeding/giving breastmilk, or willing to train.
Have a passion for breastfeeding and ensuring every family in Lancashire has accessible support.
Experience of working with families from diverse backgrounds.
Good interpersonal skills with the ability to create rapport with a range of people.
Have knowledge of the local perinatal services and communities within the Lancashire area.
Full Driving licence
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
- 30 days annual leave (excluding Bank Holidays)
- Pension matched up to 5%
- Flexible working options to suit your lifestyle
- Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
- Cycle to work scheme to support sustainable commuting
- Life Assurance for peace of mind
- Free eye test for all staff, with further discounts
- Blue Light discount card
How to apply
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Please visit our website to apply.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Facilities Supervisor Salary £32,000
On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop’s House and Cathedral House with Amigo Hall being a conference/ events space. It is a complex site both in terms of the nature of the buildings and their uses.
As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance.
This is an exciting time to join the organisation in this role. We have embarked on a new strategy, making changes in how we work, particularly to improve our events service. This role will focus on collaborating across these areas:
- Deliver a great service and spaces to clergy, clients, staff, and all building users
- Support the relationships with our parishioners and other groups
- Ensure the buildings are compliant, safe, clean and well presented at all times
- Deliver excellent services and events internally
- Improve our hospitality provision
- Respond creatively to customer feedback
This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users. It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings.
Reporting to:
The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral.
Job Purpose:
To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall. There are no reports, but this role is one of a team of three, who are essentially ‘hands on’ where the job holder will be expected to ‘do’ as needed and will often work independently as the position is rostered across 7 days
Job Responsibilities:
This job will be responsible for (this list is not exhaustive):
- Site/Facilities
- Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays
- Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets
- Supporting the planned maintenance programme and dealing with unexpected issues as they arise
- Dealing effectively with any emergency/crisis issues
- Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers
- Providing decorative touch ups, repair work and general maintenance
- Lone Working, in evenings and over rostered weekends
- Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team.
- Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to,
- investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
- Play an active role in emergencies and evacuation duties by acting as a fire warden
- Maintain current first aid at work certificate.
- Facilitating disabled access and use of buildings
- Promoting environmental performance and ethical standards in all aspects of the role
Events
- Creating the rota for 4 staff to ensure that all days, including weekends, are covered
- Bi-monthly stocktake and re-ordering of consumables
- Ensuring storage areas are clean and in order
- Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order
- Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team
- Working with the Cathedral Administrator to ensure events run smoothly, being responsible for:
- Set up as required
- Providing appropriate equipment/IT
- Providing appropriate catering
- Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc)
Person Specification
- At least 2 years’ experience in a similar or related role
- Knowledge of buildings maintenance in both commercial and residential settings
- Up to date with current Health and Safety regulations
- Experienced in managing relationships with contractors and utilities providers
- Experience in running of events
- Orderly, tidy and an eye for detail
- Competent user of Microsoft Office products
- Excellent communication skills
- Builds relationships and influences others for mutual benefit
- Co‐operates with others outside immediate team
Desirable
- Proactive, Positive, Helpful, “Can do” approach at all times
Self-motivated with organisational and communication skills. - Experience in customer support.
- An eye for creating a great working environment
- Excellent interpersonal skills and the confidence to deal with people at all levels
- A highly efficient and organised approach to your workload
- The ability to adapt and change priorities according to immediate business needs
- Resourceful and self-motivated
Please note that interviews will be conducted on a rolling basis.
The client requests no contact from agencies or media sales.
We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.
As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.
Key responsibilities
- Oversee the daily running of the site
- Liaising with external organisations and stakeholders
- Recruitment of new members
- Management of staff, through regular appraisals and by setting SMART goals
- Maintain accurate records of performance, evidencing completion of contracted targets
- Manage and monitor site and project budgets,
- Develop the site and service, maintaining and improving our offer and standards
- Motivate & inspire staff and students
- Create a safe, supportive, and inclusive environment
Person Specification
- Strong leadership skills to motivate, support, and manage staff effectively
- Experience in an education/alternative provision setting, ideally as a DDSL
- Ability to set clear goals and support staff development
- Excellent organisational skills
- Strong time-management and ability to prioritise
- Clear and confident verbal and written communicator with good attention to detail
- Financial and budgeting planning skills
- Current understanding of equality, diversity, and inclusion principles
- Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
- Competent in the use of Microsoft Word, Excel, and email
As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evening / Weekend Support Worker (Substance Misuse)
We are looking for someone mature, motivated and caring to provide person-centred support to our residents in their recovery journey. If you have a heart to see people overcome substance misuse - to reset, recover, and restore their lives - please join our friendly team.
The post-holder will form part of our team of staff who support our residents in their recovery primarily outside of office hours. You will therefore have great inter-personal skills and the ability to implement firm but caring boundaries. In addition, you will be responsible for a variety of administrative tasks, including updating records and administering medication as well as managing the house during weekends and overnight.
This is a part-time role on a zero hours contract, including some evenings and weekends, so could work alongside other employment commitments. Hours negotiable.
If you're interested in this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter to explain your suitability for the role as outlined in the job description.
Yeldall Manor is a Christian organisation, and this role has an occupational requirement that the successful candidate be a committed and practising Christian able to support residents in their spiritual journey (in accordance with Schedule 9 of the Equality Act 2010).
Yeldall Manor is committed to safeguard and promote the welfare of its residents. The successful candidate will be subject to a satisfactory enhanced DBS check. We welcome candidates with lived experience but, if you are in recovery, you must have a minimum of two years’ clean time.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description. A response to the screening question is required.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Would you like to join a unique, high-impact, award-winning national charity transforming women's lives?
Working Chance is the UK’s only employment charity exclusively supporting women with criminal convictions. We help women build confidence and self-worth, develop employability skills, and ultimately secure employment, education or training.
Every day we change women's lives, helping them to flourish and fulfil their potential. We work with employers across England and Wales, persuading them of the benefits of hiring people with convictions and we work with government to advocate for policy changes that will help women who experience the criminal justice system.
We’re entering an exciting period of growth and ambition, with a new three-year strategy in development. To help us reach more women and deepen our impact, we are expanding our fundraising team and diversifying our income streams.
You can find out lots more about the role and the charity - including the job description and person specification - in the downloadable recruitment pack below.
If you think this might be the opportunity you've been looking for, we'd love to hear from you!
How to apply
After reading the recruitment pack, please apply via CharityJob by submitting an up-to-date CV and a supporting statement of no more than two sides of A4 which should include how you meet the criteria in the person specification, and demonstrate why you would be a great fit for this role.
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Closing date: 9am, Monday 23 February 2026
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Interviews: Monday 9 March 2026
The client requests no contact from agencies or media sales.
Learning Disability Community Leader, L'Arche Manchester
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £47,946 per annum
Reports to: L’Arche UK Regional Leader
Place of work: L’Arche Manchester Community, Manchester M20 4AW. Some travel and overnight stays will be required within the UK
Contract type: Temporary 12-month appointment to cover maternity leave
Closing date: Monday, 2nd March at 12 pm.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan;
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the local and national teams, individual circles of support, and external partners.
- Ensure the Community’s financial sustainability through robust financial planning and management. This includes setting budgets and controlling spending, maximising housing occupancy, supporting the negotiation of care contracts, growing our day services and spotting fundraising opportunities.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members. This will include working with an active Community Support Group, Community Gatherings, listening groups, and other forums.
- Lead and manage a committed and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our teams.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their connections.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities. Plan and lead a regular calendar of events that build community belonging and help keep people connected.
- Contribute to the national work programmes of L’Arche UK, as part of the National Council, collaborating with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
- Be a visible representative of L’Arche locally in the wider community, with stakeholders like local authorities, professional organisations, schools, faith communities, and L’Arche world wide.
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to develop and implement community plans.
- Experience of living or working alongside people with learning disabilities and/or autistic individuals
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche and the Manchester community on our website.
Why join L'Arche?
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Enhanced Maternity, Adoption/Surrogacy, Paternity Pay (depending on length of service, details available on request)
- Enhanced sick pay
- Interest free loans and salary advances available
- Free DBS / PVG checks
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Specialist bereavement counselling for employees and their family members
- Life Assurance
- Access to the Bike to Work scheme
Discover what makes L’Arche a rewarding place to work—explore more of our employee benefits on our website.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Monday, 2nd of March at 12 pm.
First interviews (online via Microsoft Teams) are expected to take place during the week beginning the 9th March 2026.
Second round interviews will take on the place week beginning 16th March 2026 and will take place within the Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.
CRM Process Change Analyst - Fixed Term Contract
Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week)
Salary: £35,776 - £41,600 per annum plus benefits
Location: Shilton Road, Burford OX18 4PF (Hybrid)
Closing date: Sunday 22nd February 2026
Interview date: W/C 2nd March 2026
We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change!
More about the role
Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future.
The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction.
As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the “to-be” specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded.
The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals.
You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery.
About you
You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365.
Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties.
Essential knowledge, skills and experience:
- Demonstrable experience as a business or change analyst
- Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice
- Functional knowledge of Microsoft Dynamics CRM
- Ability to communicate, coach and negotiate with stakeholders at various levels
How to apply
Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing officer – email to deliver high performing email campaigns and automations to support the charity’s activity. You’ll work autonomously and collaboratively with all teams across Breast Cancer Now to deliver and improve our email marketing.
You’ll be working to optimise engagement of our communications, as well as the supporter experience of those receiving them.
Line managing the email digital marketing coordinator – email, you’ll support their development and maintain positive close working relationships across the charity.
About you
You’ll have a high level of email experience and technical knowledge of relevant email platforms (ideally Adestra) and delivering complex email campaigns and projects.
You’ll be passionate about delivering the best email experience and engagement and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and attention to detail skills, working across the organisation on a diverse range of email campaigns, advising on best practice.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 2 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 25 February 2026 9am
Interview date 11, 12 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for a talented and ambitious Regional Partnership Lead to join our local fundraising Team. This is an exciting opportunity to grow local corporate income by identifying, securing, and developing high-value partnerships across a wide range of sectors helping us deliver meaningful impact for thousands of people receiving end-of-life care.
As Regional Partnership Lead, you’ll build a strong prospect pipeline, create compelling cases for support, and nurture relationships with key decision-makers. You’ll work collaboratively across fundraising teams, support colleagues in your region, and act as an ambassador for our charity within corporate and community networks.
If you’re motivated, tenacious, and skilled at crafting persuasive, commercially focused proposals that generate significant income, this role offers the chance to make a real difference.
Key Responsibilities
- Build and manage a robust prospect pipeline across multiple sectors.
- Develop creative, tailored cultivation and stewardship plans for top prospects.
- Conduct prospect research to identify target companies, brands, and key contacts.
- Stay informed on market trends, campaigns, and partnership opportunities.
- Manage a multi-year income generation budget.
- Develop and steward relationships with senior decision-makers to maximise partnership value.
- Collaborate with national corporate partnerships and wider fundraising teams.
- Represent the charity externally, raising awareness of our mission and services.
- Meet and exceed financial targets through securing new and future-year partnerships.
- Lead on writing compelling, commercially focused proposals and pitches.
- Create and deliver imaginative employee-engagement and public-vote strategies.
Skills & Experience Needed
- Strong verbal, written, and presentation skills.
- Confident communicator able to influence and negotiate at all levels.
- Proven ability to build and manage relationships with senior stakeholders.
- Excellent organisational and time-management skills.
- Creative thinker with a strategic, methodical approach.
- Experience in business development, fundraising, partnerships, or a similar field.
- Ability to craft compelling, persuasive cases for support.
- Motivated, resilient, and target-driven.
- Comfortable working both independently and collaboratively.
The full job description is available .
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 1st March 2026
Salary: £36,900 - £41,000 (pro rata)
Contract: Permanent part-time role working 21 hours per week, typically across 3 days, with flexibility to spread hours over 5 days if preferred.
Based: Homebased role based in Midlands
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments
Additional InformationAt Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an interim Supervising Solicitor in Public Law, you will supervise and carry out CPAG’s public law legal aid cases, to benefit families and children in poverty. You will play an active role in managing CPAG’s legal practice and conduct high-profile public law litigation.
We are looking for someone who is passionate about using the law to advocate for the rights of, and directly improve the lives of, families in poverty. The ideal candidate will be a solicitor (E&W qualified) with experience of conducting public law litigation and legal aid (publicly funded) work. You will be able to supervise the casework of colleagues, such as CPAG’s junior or trainee solicitor(s) and welfare benefit advisers. You may have experience of working with clients in vulnerable situations or with additional needs, for example, survivors of domestic abuse, refugees, disabled people or children and young people.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
We welcome applications on a secondment basis.
For more information about this post and to apply download the Supervising Solicitor - Public Law (Interim)
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
