Jobs
Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Resurgence Trust is seeking an Assistant Editor for Resurgence & Ecologist, working closely with the Editor to support the planning, production, administration and publication of this much-loved magazine. The successful candidate will bring expertise, journalistic flair, editorial rigour and a collaborative spirit to a small, highly experienced team working at the intersection of ecology, ethics and the arts.
This is an opportunity for a skilled editor and communicator with significant experience in magazine production, literary editing or journalism (ideally in print) to play a vital supporting role in the editorial and administrative processes of producing a high-quality magazine six times a year.
The Resurgence Trust is an educational charity and global community that connects, informs and inspires positive change by honouring the interdependence of the Earth, the self and all living beings. Through Resurgence & Ecologist magazine, our events programme, and The Ecologist online, we inform the environmental debate, nurture a culture of optimism and wellbeing, and guide people towards creative and practical solutions to the global challenges we face today.
Please read the full job description before applying.
#AssistantEditor #Editing #Administration #MagazineProduction
Please note, we may close acceptance of applications early or extend the deadline.
An educational charity and global community that connects, informs and inspires positive change - honouring interdependence of Earth and all beings.
The client requests no contact from agencies or media sales.
About Us
Learning with Parents supports all families to have positive learning interactions together. We drive inclusive parental engagement by partnering with schools and leading the sector through learning what works.
By partnering with primary schools, we support thousands of families across the UK to enjoy learning together at home. Our child-led videos and hands-on family activities replace traditional homework. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively.
We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.
About the Role
One of Learning with Parents’ objectives over the next five years is to evidence how best to drive inclusive parental engagement. We are looking for an individual with experience in monitoring and evaluation to join our team.
The Evaluation Manager will be responsible for evaluating our programmes to capture the impact we have, inform improvements internally and share insights externally. The role will begin with implementing an existing evaluation plan and develop into leading improvements and innovations in our evaluation strategy. It will involve primary research, such as leading focus groups in schools, as well as analysis of quantitative and qualitative data generated by our platform and surveys of parents and teachers. It will also involve reporting this data and supporting others to do so. The Evaluation Manager will be responsible for maintaining tools and processes around evaluation and ensuring strong internal and external communications of findings.
This is a role which involves extensive collaboration across different internal teams and with external stakeholders such as schools and funders.
Areas of Responsibility
Evaluation design and planning
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Improve, develop and innovate on existing evaluation strategies to better capture our impact and the voices of our stakeholders – school leaders, teachers, parents and children.
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Liaise with project leads to ensure that evaluation is planned into projects from the start.
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Liaise with the Programme Director to ensure evaluations are planned in tandem with strategic thinking about parent voice.
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Liaise with the fundraising team to ensure that reporting commitments to donors are planned into evaluations.
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Provide evaluation support with strategic partnerships.
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Collaborate with an external evaluator if appointed in future.
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Feed into future evaluation strategies.
Primary research and conducting evaluations
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Analyse and present insights from platform data – both qualitative and quantitative.
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Conduct focus groups in schools and online with groups of parents, teachers or school leaders.
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Conduct individual case study interviews with parents and teachers or support other colleagues to do so.
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Conduct evaluation activities with primary aged children in school.
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Analyse and write up collected data, including qualitative feedback from surveys, interview and focus group data.
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With the schools team, manage the logistics for evaluation visits, such as arranging dates with schools and designing recruitment materials.
Processes and internal communication
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Maintain communication processes to ensure everyone is up to date and can access the information they need.
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Ensure project management software is kept up to date with details of evaluation activity.
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Monitor and regularly report on progress in measuring our evaluation indicators.
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Work with the Tech team to refine processes for managing data which adhere to UK GDPR and best practice in data management and ensure maximum usability of the data.
Evaluation tools and resources
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Develop or refine existing data collections tools.
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Explore new opportunities and methodologies for capturing child voice and the voices of parents who may typically be underrepresented in research.
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Act as an inhouse technical resource to support the wider team with monitoring and evaluation-based queries
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Review and routinely update supporting documents such as consent forms.
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Keep abreast of trends and innovations in the wider evaluation sector, identifying new opportunities and approaches for us to explore
Supporting Programme Evaluations
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Support the leads of individual projects to develop project level evaluation plans as required, ensuring that these are integrated into overarching plans, have a Theory of Change and adhere to ethics and data protection protocols.
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Develop or refine existing data collections tools to meet project needs and support with data collection, analysis and write up as required.
Dissemination
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Ensure that findings and learning from evaluations are consistently and robustly documented.
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Ensure evaluation findings are logged and shared internally to inform future programme design and development.
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In partnership with the fundraising and communications team, create additional versions of evaluation reports for specific audiences.
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In partnership with project leads, ensure feedback is shared with all stakeholders.
About You
A successful Evaluation Manager will be able to work across multiple teams to ensure the quality and cohesion of evaluation work. They will be committed to support the charity’s growth and impact.
Our ideal candidate would also be able to provide examples of when they have used the following skills and experience:
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Experience of research or evaluation, including using a range of data collection tools, analysing either qualitative or quantitative data (or both), report writing and sharing findings in a range of accessible and engaging formats.
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Experience designing evaluations and an understanding of the importance of adhering to ethics and data protection protocols.
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Experience of managing projects which involve multiple stakeholders.
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Excellent communication skills, in person and in writing.
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Excellent attention to detail, whether in data analysis or written communication.
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Confidence working with a range of stakeholders, including children and families, and experience developing and maintaining relationships
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Excellent organisational skills and ability to work both independently and collaboratively.
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Interest in and understanding of educational inequality in the UK.
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A desire to champion and uphold our organisation’s vision, mission and values.
Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential:
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Experience working in evaluation at another third sector organisation
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Experience working within the UK education system, either in schools or in other organisations working in the space such as charities or suppliers
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Familiarity with the primary school curriculum and current issues in the primary education sector.
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An understanding of the challenges of identifying and engaging families who are typically underrepresented in research.
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An understanding of the challenges of conducting evaluations in a busy school environment, why safeguarding is important in this context and how it may impact the design of evaluations based in schools.
Our Values
Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.
Ambition - We strive do more for the families, schools and organisations we work with
Collaboration - We value the voices of others and achieve more by working together
Exploration - We are curious and seek evidence to inform our work
Innovation - We test, learn, adapt and embrace failure in our pursuit of progress
Integrity - We act responsibly and honestly, and default to transparency
Supportive environment - We work to create an environment which supports growth, belonging and wellbeing for everyone
Benefits
We have a passionate team and supportive culture. We have supportive policies and offer a number of benefits including:
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Generous annual leave allowance (35 days, including bank holidays)
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Your birthday off and additional holiday reward for every year employed with us (up to five days pro rata)
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Enhanced maternity, paternity and family-related leave policy from day one
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Income protection in case of sickness
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Flexible working times
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Social events
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Environmental (Net Zero) Pension
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Cycle to work scheme
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Benefit Hub, including virtual GP and discount scheme
To Apply
Submit a CV and answer the following questions through our site by Sunday 15th February:
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Why do you want to work for Learning with Parents? (no more than 300 words)
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Why do you want the role of Evaluation Manager? (no more than 300 words)
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What skills or experience do you have that would make you a good candidate for this role at Learning with Parents? (no more than 500 words)
Your questions will initially be assessed without reference to your personal details or CV so please include all relevant information in your responses. These will be scored by multiple reviewers using a scoring matrix. Please refer to our AI in recruitment policy for guidance.
First round interviews will be online the week commencing 23rd February. Second round interviews will be in person, at our Bristol offices, in the week beginning 2nd March.
We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive.
We particularly welcome applications from candidates with lived experience of disability, candidates from Black, Asian or other minority ethnic groups, Lesbian, Gay, Bi, Trans, including non-binary (LGBTQ+) candidates, and candidates from disadvantaged communities. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity internally at the charity.
Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks.
Please note, travel for data collection from our partner schools across the country will be required. This is likely to be between three to six times a year. Additional travel may be required to share findings with stakeholders, primarily based in London.
Our vision is that every child is supported at home to fulfil their potential.
The client requests no contact from agencies or media sales.
Purpose of the Role
You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes. You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.
Key Duties & Responsibilities
Accreditation
- Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
- Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
- Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
- Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
- Disseminate best practice to all Accredited organisations and Supporter organisations
- Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
- Monitor and evaluate the impact of action plans within organisations
Training
- Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
- Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
- Deliver training when time allows
- Work with colleagues, associate trainers, and partners to develop new and existing training courses
- Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc
Ambassadors and Champions
- With other team members, recruit new Ambassadors and Champions
- With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
- Monitor and develop the membership process
- With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date
General
- Undertake your own admin and use the CRM to record your contacts and progress
- Monitor and evaluate your work, providing reports for managers and trustees as requested
- Undertake training and self-development
- Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
- Undertake any other duties as may reasonably be required
- Willing and able to travel to meetings and events across England and Wales. Willing and able to attend evening and weekend meetings and events occasionally
Person specification
Essential
- Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
- Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
- Excellent presentation skills
- Building relationships and confidently communicating with different stakeholders
- A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
- Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
- Strong negotiation and influencing skills
- Excellent written skills for report writing, information giving, training etc.
- Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
- Analytical mindset – comfortable working with data and reporting on impact effectiveness.
- A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
- Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
- Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
- Willing and able to travel to meetings and events across England and Wales
- Willing and able to attend evening and weekend meetings and events occasionally
- Committed to continual professional development (CPD)
Desirable
- Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
- Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
- Able to deliver training sessions
- A qualification in training
- Management of high-volume data and keeping accurate records with information from different sources
- Use of CRM systems to record and monitor outreach and targets
- Knowledge of issues affecting women and girls in relation to gender-based violence
To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, to Debbie Kershaw. The closing date for applications is 16 February 2026 at 9 am. Interviews - First round 23 February (online), Interviews second round 2 March (in person at our Hebden Bridge Offices).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERVIEW OF ROLE
Beacon is seeking a creative, organised, and digitally savvy Digital Content and Communications Officer, whose role will focus on two main areas: delivering day-to-day communications and supporting digital projects.
At the heart of this role is driving engagement with Beacon’s events and projects, strengthening our community connections, and communicating our impact clearly and effectively. You will coordinate content across multiple channels - including social media, email, newsletters, and the Beacon website - and monitor the effectiveness of these communications. This includes writing copy, creating graphics and video content, scheduling and publishing materials, and engaging with the rare disease community on behalf of Beacon. You will also drive promotional and outreach activity, helping connect with patient groups, partners, and wider networks to amplify Beacon’s work.
You will support The Resources Hub (our e-learning platform) by assisting with uploading, formatting, publishing, and updating content. As you grow in the role and depending on your skills and capacity, there may be opportunities to contribute to content development, coordinate volunteers and external partners, or assist with other digital projects, such as podcast production, video series, or multimedia content.
While the focus and direction of your work will stem from ongoing events, projects, and organisational priorities, you will have the opportunity to take ownership of your work and play a key role in driving communications forward. You will collaborate closely with the Digital Resources Manager, COO, and wider Beacon team to gather information, shape messaging, and ensure content is accurate, timely, and aligned with organisational goals.
Working at Beacon
Beacon is a small, close-knit team of 10 people. We are friendly, supportive, and highly collaborative, and we value working closely together. At the same time, in a small organisation, everyone is expected to take responsibility for their work, demonstrate initiative, and confidently manage their day-to-day tasks.
This role is ideal for someone who enjoys working independently, is proactive in keeping work moving, and takes pride in following tasks through to completion, whilst collaborating effectively with colleagues and knowing when to seek input or support.
Training and support will be provided across all of Beacon’s platforms and software, making this an excellent opportunity for someone seeking a junior or early-stage role in digital content in the charity sector.
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MAIN DUTIES AND RESPONSIBILITIES
- Gather information, insights, and key messages from colleagues across the organisation to guide content priorities for communications.
- Draft and schedule social media posts across Beacon’s channels (Instagram, LinkedIn, Facebook) using Hootsuite, ensuring a consistent flow of content.
- Engage with the rare disease community on social media, responding to comments, shares, and messages in Beacon’s voice, and actively interacting with posts from patient groups, partners, and other relevant organisations.
- Facilitate the bi-weekly newsletters on Mailchimp and LinkedIn, including drafting copy, formatting content, and scheduling.
- Liaise with colleagues across the organisation and, where necessary, coordinate input from team members to ensure communications tasks are delivered effectively.
- Support website updates in WordPress and Divi, including uploading news posts, blogs, homepage banners, and other routine page updates, as well as drafting copy as needed.
- Assist with maintaining The Resources Hub by uploading, formatting, publishing, and updating content.
- Create graphics and simple videos using Photoshop/Premier Elements and Canva, using templates initially and gradually developing skills to produce original content, ensuring all visual material aligns with Beacon’s branding guidelines.
- Support promotional and outreach activities, connecting with patient groups, partners, and wider networks to amplify Beacon’s work.
- Monitor the impact of communications on engagement with Beacon’s activities.
- Capture content and provide live updates at key events, including social posts, photos, testimonials, and short videos to engage the community in real time.
- Assist with the preparation of materials in the lead-up to major events and support on-the-day event delivery alongside other team members.
- Provide ad hoc support to projects as required, in line with capacity.
- Attend and represent Beacon at external events.
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PERSON SPECIFICATION
This is a junior or early-stage role in digital content and communications, offering the opportunity to gain hands-on experience across multiple channels in a small, supportive team. We’re looking for someone enthusiastic, proactive, and eager to develop their skills whilst making a real difference at Beacon.
Essential
- Strong written communication skills, with an excellent understanding of the English language, and a keen eye for clear, engaging copy.
- Highly organised, with the ability to manage multiple priorities, timelines, and deadlines.
- Proactive and self-motivated, with the initiative to keep work moving and see tasks through to completion.
- Eager and enthusiastic to learn new software, systems, and digital tools, and willing to develop skills in innovative digital content creation.
- Strong attention to detail and pride in producing high-quality work, with a focus on accuracy, consistency, and fine design elements.
- Adaptable, with the ability to stay focused, resourceful, and effective in a dynamic environment.
- Proficient in internal communication, able to work collaboratively with colleagues and peers.
- Ability to reflect on work, identify opportunities for improvement and enhance processes and outcomes.
- Positive attitude and commitment to contributing to a small team environment where every individual makes a real difference.
- Collaborative and open, engaging in constructive feedback to drive personal and team development.
- A commitment to Beacon’s mission and desire to represent the charity with professionalism and integrity.
Desirable
- Experience in digital content creation (copywriting, graphics, or video production) through work, volunteering, or student societies.
- Experience posting or engaging on social media or drafting written content for different audiences.
- Familiarity with charity or not-for-profit environments.
- An understanding of rare diseases, medical science, health charities, or small-organisation dynamics.
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FLEXIBLE WORKING
We offer flexible working practices to support a healthy balance between personal and professional life, including hybrid working and flexible hours. Our hybrid working policy requires staff to be office-based for at least 50% of their working time.
Given the high level of cross-team collaboration involved in the Digital Content and Communications Officer role, regular in-person working is particularly important. Following an initial in-person onboarding period, our preference is for this role to be based in the office for at least three days per week on average, to support effective communication and smooth day-to-day working.
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SEE OUR JOB DESCRIPTION FOR A FULL OVERVIEW AND FURTHER INFORMATION ON OUR BENEFITS
Beacon for rare diseases: ensuring that no one faces their rare journey alone
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.
The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.
Key Responsibilities:
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Develop and implement personalised transition plans.
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Coordinate pre-placement visits, trial periods, and placement allocations, including transport.
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Maintain accurate placement records and funding agreements.
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Organise reviews and adapt plans based on feedback.
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Act as primary contact for families, carers, and professionals.
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Build strong relationships with schools, social care, healthcare providers, and funders.
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Promote the Day Service and support smooth referral pathways.
Person Specification:
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Excellent communication, organisational, and advocacy skills.
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Experience working with multidisciplinary teams.
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Proactive, detail-oriented, and flexible to changing needs.
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Strong relationship-building and coordination skills.
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Experience with complex needs and adult transitions desirable.
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Proficient in record-keeping and IT systems.
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Person-centred, passionate, and a team player.
Why Join Us:
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Make a real difference in the lives of adults with complex needs.
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Be part of a supportive, collaborative, and values-driven team.
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Work for an organisation that values innovation, person-centred care, and inclusivity.
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We welcome applications from people of all backgrounds.
We exist to make lives better
Job Title: Standards Lead
Reporting to: Head of Certification & Standards
Contract: Permanent and Full time
Closing date: 23:59pm, Sunday 2026
Interview date: [ ] 2026
Whitechapel, London with hybrid working (1-2 days per week in office)
In order to lead by example and empower others to join us in our mission, B Lab UK’s standards programmes and products must be underpinned by the latest, most expert knowledge, guidance and vision for the future. That’s where you come in as our Standards Lead.
This is an opportunity to challenge what you know about sustainability standards and frameworks and to build on your achievements in standards development, certification and/or quality management. We believe in bringing trust, inclusiveness, integrity, balance – and a passion for contributing to the long-term wellbeing of people and the planet. We believe you’ll bring your own unique take on that.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK. Find out more on our website.
As Standards Lead, you’ll play a pivotal role within our Growth & Product Team, delivering the certification process to aspiring B Corps.
· Ensure that our standards programmes and products are informed by up-to-date standards knowledge and supported by excellent knowledge management.
· Serve as an expert on corporate sustainability and impact management policies/regulations and standards.
· Provide clear and credible expertise on B Lab’s standards, including upskilling and training for internal and external stakeholders to inform and influence the work of B Lab UK.
Please refer to the job description for full requirements for this role HERE.
The kind of things we’re looking for…
· Strong understanding of how sustainability standards and frameworks can raise the bar.
· Experience in standards development, certification or quality management.
· Excellent project management and organisational skills, to bring out the best in everyone.
· Strong communication and interpersonal skills, including the ability to influence effectively.
· An eye for detail with ability to distil complex information and use data for decision making.
· Ability to get to grips with new systems and processes – ideally with previous experience of Salesforce or similar CRMs, plus G Suite, Slack, Asana, Zoom or comparable.
· Potential to identify opportunities for growing impact through new products.
· Potential to work collaboratively across functions in a fast-paced global stakeholder/customer service environment, in order to go further together.
· A proactive and flexible approach, with the ability to manage multiple priorities, roll up your sleeves and choose courage over comfort.
· Commitment to the principles of justice, equity, diversity and inclusion.
· Passion about sustainability – especially how business can be a force for good.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
Visit our career site to learn about the application journey you can expect and for full guidance and support on making your application. You can also read about the great colleague benefits available if you join our team.
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Drive transformational philanthropy and help shape the future of one of the UK’s most exciting cultural organisations. This is your chance to play a leading role in securing the investment that powers Storyhouse’s artistic vision and community impact.
As Development Manager, you will lead on generating philanthropic, partnership, and grant income across the Development Team, delivering ambitious fundraising targets that directly support Storyhouse’s charitable mission and acclaimed artistic programmes.
You will focus on securing funding from trusts and foundations, individual supporters, major donors, philanthropists, and public sector bodies. Working collaboratively with colleagues, you’ll also contribute to a sustainable and diverse income mix by supporting corporate partnerships, legacy giving, and wider donor stewardship.
Building and nurturing relationships will be at the heart of your work. You’ll cultivate meaningful connections with funders, donors, and stakeholders, inspiring them to invest in Storyhouse’s artistic, educational, and community ambitions.
You will champion our commitment to access, inclusion, and participation, shaping strategies that deepen philanthropic engagement and broaden support for our work.
As a visible ambassador for Storyhouse, you will strengthen our role as a vital cultural and community institution for Chester and the wider region, helping ensure our programmes continue to thrive and reach those who benefit most.
Storyhouse is one of the UK’s foremost cultural charities, incorporating a library, theatres and a cinema. We are also an acclaimed theatre producer.
The client requests no contact from agencies or media sales.