Jobs

Membership and Education Administrator

CONTRACT: Permanent, Part Time (28 hours per week)

ORGANISATION: Royal Life Saving Society UK

DEPARTMENT: Membership and Education Directorate

LOCATION: RLSS UK Headquarters (Redhill House, 227 London Road, Worcester, WR5 2JG)

REPORTS TO: Director of Membership and Education

SALARY: £23,132.20 (Grade H) *Pro-rata for 28 hours per week, £18,505.76 per annum

KEY TASKS, ROLES, AND RESPONSIBILITIES

• Provide administrative support to the Director of Membership and Education and the wider department
• Coordinate meetings, including scheduling, agendas and tracking actions
• Manage multiple shared inboxes, ensuring queries are handled promptly and professionally
• Collate data, insights and information as required for reports and updates
• Coordinate travel and accommodation bookings for the Membership and Education team and volunteers
• Support the planning and delivery of RLSS UK events, campaigns and initiatives
• Assist with procurement of goods and services, liaising with suppliers and the Finance team
• Support membership administration, including managing enquiries, payments and record-keeping
• Assist with the delivery of communications to members and volunteers
• Contribute to providing a high-quality service to members and volunteers
• Produce notes from meetings including the various Working Groups, attending in person as required
  
  
   

General

• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS’s compliance programme.
• Demonstrate and uphold RLSS UK values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager

This job description should not be regarded as exclusive or exhaustive. It is intended to outline the areas of activity and responsibility associated with the role only. It may be changed to reflect the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Excellent organisational skills, with the ability to manage conflicting priorities and maintain a high level of attention to detail
• Strong written and verbal communication skills
• Proactive and positive team player with a flexible, can-do attitude
• Evidence of continuous professional development
• Proficient in CRM systems and Microsoft Office applications
• Ability to use initiative and work independently when required
• Ability to be flexible with regards to your hours, and willingness to work occasional evening and/or weekends to support the needs of the role
   

Desirable Relevant Experience, Skills and/or Aptitudes

• Experience of working with and supporting volunteers and/or members
• Experience in a customer facing role
• Experience of supporting events or projects
• Knowledge and understanding of RLSS UK and its activities

YOUR APPLICATION
Please send your CV and a short Cover Letter outlining your suitability for the post

Closing Date – 5pm, Friday 24 July 2026

Interview Date – Wednesday 12 and Thursday 13 August 2026 at our Worcester Head Office (subject to change)

 

WHAT RLSS UK CAN OFFER YOU

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Healthcare Plan*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme
• Life Assurance Scheme
• Salary Sacrifice Pension Scheme*
• Discounts available including high street brands, entertainment, eating out and more
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company events and socials

*Subject to eligibility criteria

Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Job Description and Person Specification

Job title Participation Manager

Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Length of contract  12 months

Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision: People shaping their health and care.

Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.

We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.

At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:

· Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.

· Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.

· People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.

We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.

Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.

You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.

Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.

You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.

Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.

Responsibilities

Lead the development and delivery of funded participation projects

Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:

· Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact

· Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work

· Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration

· Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting

· Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence

· Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact

· Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work

Deliver coaching and engagement programmes

Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:

• Oversee delivery of coaching and engagement activity including matching, coordination and participant support
• Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
• Contribute to the design and facilitation of associated engagement or learning sessions where required
• Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
• Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs

Contribute to wider participation programmes

Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:

· Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme

· Support the involvement of lived experience partners, members and partners in funded projects and engagement activity

· Ensure alignment across programmes and share learning between project delivery and participation infrastructure

General

• Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
• Provide matrix management for other National Voices colleagues as and when required.
• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

 

Person Specification

Values, attitudes and behaviours

· Passionate about National Voices’ mission and the meaningful involvement of people with lived experience

· Strong commitment to equity, inclusion, and reducing health inequalities

· Proactive, flexible, and responsive, with a willingness to work in complexity

· Comfortable working both collaboratively and independently, taking ownership of delivery

· Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality

· Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate

· Entrepreneurial - able to spot opportunities for growth, collaboration, and impact

· Energised by variety, able to work across diverse themes while identifying connections and opportunities

Skills and abilities

· Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion

· Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans

· Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action

· Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines

· Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations

· Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences

· Strong communication skills, including the ability to produce clear, accessible written outputs and presentations

· Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes

Experience, knowledge and understanding

· Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality

· Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement

· Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways

· Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy

· Experience of managing partnerships, funders, or commissioned work, including contributing to income generation

· Experience of facilitating workshops, events, or participatory sessions

· Understanding of the health and care landscape

· Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)

· Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)

· Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)

· Coaching and/or quality improvement qualifications (desirable)

· Lived experience of disability, caring responsibilities and/or inequality (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.

You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is 5pm on Thursday 30th July.  

The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

The National Safeguarding Panel (NSP) is seeking volunteers who can fulfil the following roles:

- 2x Independent Member with Specialist Skills in the Scrutiny of Adult Safeguarding
- 2x Independent Member with professional expertise in working with offenders

Role purpose

The Head of Finance is a key member of the Charity’s senior management team, working closely with the chief executive, directors, and trustees. The head of finance will lead the day-to-day financial operations of the Charity, including budgeting, reporting, audit, payroll, and pensions. Managing the finance manager and management accountant, the Head of Finance will ensure the effective running of the finance department and smooth day-to-day processes. Reporting directly to the Chief Executive, you will be a key advisor on strategic financial decisions, balancing meticulous operational control with strategic planning.

As the Head of Finance, you will:

• Proactively contribute to the development and delivery of the Charity’s strategy through developing long-term financial planning to underpin our objectives.
• Act as senior finance business partner to the senior leadership team, supporting strategic and operational decision-making.
• Lead on the annual audit and production of statutory accounts, ensuring effective management of the audit process.
• Support the rest of the Charity team to become financially informed and comfortable understanding financial performance, control, and accountability.

Main responsibilities

Financial controls, reporting, and operational finance

• Lead the finance function of the Charity, ensuring accurate, timely, and compliant financial management and reporting.
• Ensure that appropriately robust internal financial and operational controls are in place.
• Ensure that our unrestricted and restricted funds and accounting records are maintained in accordance with legal and regulatory requirements and best practice.
• Ensure timely and accurate monthly management accounts and other reports are produced by the finance team and distributed to members of the senior management team, encouraging ownership of departmental budgets.
• Manage and oversee accounts receivable and payable, ensuring strong cash management.
• Ensure all banking facilities, financial systems, and internal processes function to a high standard and enable the Charity to carry out its transactional and operational financial functions.
• Lead financial risk identification and mitigation, working closely with the chief executive and leadership team, and reporting to the board of trustees.

Financial administration and governance

• Manage the production of statutory accounts in line with the Charity SORP and lead the annual external audit process.
• Oversee our tax affairs, including PAYE, national insurance, corporation tax, VAT, and gift aid.
• Responsible for our payroll and pensions functions.
• Maintain and continuously improve financial policies, procedures, and controls, working closely with the fundraising and operations teams to ensure organisational efficiency.
• Identify and escalate financial risks to the chief executive and board
• Line manage and support the management accountant and finance manager, ensuring professional development and high-quality output.

Person specification

Knowledge and experience

We are looking for candidates with demonstrable strategic financial leadership spanning organisational planning, budgeting, risk, and reporting. You will have:

• You must be a fully qualified accountant (ACCA, ACA, OR CIMA)
• Excellent knowledge of charity financial management, SORP, and audit is essential.
• Experience of effective budget setting and implementing controls and processes to manage and monitoring budgets
• Firm understanding of risk management
• Experience of improving policies and processes in comparable organisations
• Success in delivering increased cost effectiveness
• Evidence of building financial impact and performance metrics and reporting
• Understanding of the requirements of legislation, Charity Commission and professional body guidance on a being a well-run and financially accountable Charity
• Considerable experience of management and development of staff

Skills, abilities, and behaviours

• A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team
• Strong change management skills with experience of managing teams through change
• Excellent written and verbal communication skills, including the ability to interpret and communicate financial information to a non-specialist audience
• Strong organisational development skills, able to identify and act on opportunities to drive performance in business
• Experience of the charity or not-for-profit environment (this could be gained as a trustee) preferably with some understanding of charity funding and investment management
• Collaborative working style with excellent written and verbal communication skills
• Resilient with a flexible, creative and solutions-focused approach to problem-solving

Who we are

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £45 million through their Facebook Challenges and Virtual events. 

We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event. 

About the Role

As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.

This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.

You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.

Key Responsibilities

• Represent the charity’s voice, uphold brand guidelines and act as the charity representative 

• Maintain a safe, positive and inclusive group environment

• Identify, report, escalate and signpost all safeguarding concerns

• Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience

• Motivate, encourage and support participants throughout their challenge

• Maximise registration conversions and fundraiser activation

• Work independently, manage your own time effectively, use strong initiative and correct any errors promptly

• Follow clear processes and maintain high standards of accuracy

• Identify, solve and diffuse issues within the groups

• Engage with participants using a warm, friendly and informal tone

• Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)

• Use your personal Facebook profile to moderate groups and build genuine relationships

• Post engaging daily content provided by Social AF

• Manage registrations using GivePanel or similar platforms

Workload & Peak Periods

Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.

We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.

Working Pattern

Moderation takes place between 9am and 9pm, Monday to Sunday.

Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.

Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions. For example, 3 hours may be split into 5-6 check-ins throughout the day.

You must be able to:

• Start moderation from 9am (or earlier)

• Monitor activity throughout the day

• Complete a final check before 9pm and be present to sign off at 9pm

• Adhere to our sub-3-hour response time

Person Specification

Essential Criteria

• Minimum 3 years’ professional fundraising experience

• Excellent written communication

• Strong attention to detail

• Ability to work independently and manage your own time

• Confident problem‑solver with the ability to multitask

• Warm, personable communication style

• Receptive to feedback and committed to keeping high standards

• Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile

Desirable

• Events or individual giving experience

• An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges

• Experience using GivePanel

• Experience managing Facebook Groups

Training & Expectations

• Attend compulsory training and monthly team meetings

• Join moderation briefings

• Stay up to date with new processes and training

• Be present and responsive on Slack during working hours

Interviews: Wednesday 5th & Thursday 6th August

Compulsory training: Tuesday 11th and Wednesday 12th August (10am–2pm)

Start date: Week commencing 24th August

Do you thrive in a people-focused role where no two days are the same?

At Age UK Kensington & Chelsea, we’re looking for a friendly, confident and highly organised Front of House professional to be the welcoming face and voice of our organisation. This is a fantastic opportunity to play a key role in supporting older people in our community, ensuring every interaction is positive, helpful and delivered with care.

Job title: Reception and Office Coordinator 

Hours: Full Time

Location: 1 Thorpe Close, W10 5XL (1 day can be worked from home)

Staff benefits include: 4% pension matched, cycle to work scheme, enhanced materntiy and paternity entitlement and many more!

We will be intervewing on a rolling basis, please don't delay submitting your application!

(Due to the volume of applications, we may not be able to respond to unsuccessful applicants)

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark. AUKLS enjoys an open and participative working environment. We work to our core values which include being fair and equal as a service provider, employer and partner. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

As part of the social prescribing team, you will work in partnership with community organisations, health and social care and statutory services to provide a social prescribing service to people aged 60 and over, and/or self-identifying as a carer of an older person living in the London Borough of Southwark. The role will be based at our Stones End Day Centre, from partners' sites across the borough, in clients' homes and in other venues that clients' might choose.

We are looking for a passionate person who enjoys a varied working day and is passionate about supporting older people to maintain their wellbeing and independence.

Employee Benefits:

• 26 days annual leave + bank holidays (pro rata for part-time)
• Additional day's leave for Birthday
• Access to Employee Assistance Programme, including access to helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked (where appropriate to role)
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Bure. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.  

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is a fixed term role until 31st July 2027 with the opportunity to be made permanent subject to contract renewal.

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

?We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award

?Interviews are planned for the 7th August 2026

Rfe-229 670

Salary – Grade 6 - £44,323 per annum plus £312 homeworker allowance 

Hours – Full time – 35 per week 

Contract: Fixed term until 30th June 2027 

Location – Home Worker with regular travel to London for events and meetings

Closing date: Sunday 26th July 2026 at 11:30pm

Join Shelter as our Race and Housing Equity Lead in our mission to drive systemic change and fight for housing justice. If you have strong experience of programme management and working with professionals or as a professional supporting people facing homelessness and with complex needs, then we welcome you to apply for this role. 

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.

About the role

Your role will be to ensure that Shelter’s service delivery model is truly inclusive and accessible. We have a Strategic Goal to improve our clients’ journeys and streamline internal referrals, so you will make sure that changes are inclusive and also sustainable so that our service provision is equitable. We will build on previous Race and Housing Research carried out in 2023-4, to further understand systemic discrimination and work with communities and partner organisations to find solutions. You will be responsible for the implementing and embedding the recommendations, working closely with the Services and Equity, Inclusion and Culture teams as well as a wide range of stakeholders, including people with lived experience of homelessness. 

About you  

You have a values centred approach, with a strong track record of co-designing and delivering Equity, Diversity and Inclusion initiatives and planning and implementing strategic plans to drive these forward. With strong communication and influencing skills, you are able to demonstrate your ability to form and maintain good relationships with internal and external stakeholders and your EDI expertise will mean you have experience as a subject matter expert support people at all levels of an organization. You are able to produce progress reports and evaluations, as well as demonstrating excellent project management and team leadership skills. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

About the team

The Services Quality team supports the England Services Directorate by working to integrate compliance and quality into all services. The team also gathers evidence to shape service design and deliver systemic change. 

How to apply 

Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. The supporting statement should include your responses to the five points in the ‘About You’ section of the job description, of no more than 1500 words in total.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

•  We prioritise diversity and have an inclusive and open mindset 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

 

Are you an experienced senior HR professional looking for the opportunity to shape and lead a newly created function within one of the UK's most iconic cultural organisations?

My client is the world's leading group of science museums, inspiring millions of visitors each year. It operates five museums across the UK and works to engage people with science, technology, engineering and innovation through exhibitions, learning programmes and research.

As they continue to evolve their People & Culture function, they are looking for an experienced Employee Relations & Advisory Team Lead to establish and lead a new centre of expertise, ensuring colleagues and managers receive a consistent, high-quality and commercially focused employee relations and advisory service.

This is an exciting opportunity to join the organisation at a time of transformation. Reporting to the Head of People, you'll lead a small team of Employee Relations Advisors and People Advisors, working closely with People Partners and the wider People & Culture team to embed new ways of working, strengthen governance and help create an exceptional employee experience across their national museum group.

The Employee Relations & Advisory Team Lead role is a permanent position paying £60,000 - £70,000 per annum and can be based in London, York, Bradford, Manchester or Wroughton, with hybrid working available. Occasional travel between sites will be required.

Some of the key responsibilities of the role include:

• Leading, coaching and developing a team of Employee Relations Advisors and People Advisors, creating a collaborative, customer-focused and high-performing culture.
• Establishing and embedding a new Employee Relations & Advisory Centre of Expertise, ensuring consistent support across the organisation and close partnership with the People Partner and People Operations teams.
• Acting as the senior escalation point for complex and sensitive employee relations matters, including disciplinaries, grievances, organisational change, restructures and senior exits.
• Building robust employee relations governance, developing policies, frameworks, guidance and reporting that ensure consistency, fairness and compliance with UK employment legislation.
• Working closely with senior leaders, recognised Trade Unions and external legal advisers to provide expert advice, manage organisational risk and support strategic decision-making.
• Using employee relations data and insight to identify trends, improve people practices and provide meaningful reporting to senior leadership.
• Supporting large-scale organisational change programmes, consultations and restructures while ensuring managers are equipped with the tools and confidence to lead their teams effectively.
• Managing relationships with external employment law and occupational health providers, overseeing budgets and ensuring high-quality, cost-effective support.

This is a fantastic opportunity for an experienced leader who enjoys combining strategic thinking with a hands-on approach. You'll have significant experience operating within a complex, multi-site organisation and be confident managing high-risk employee relations issues while leading and developing others. You'll bring excellent knowledge of UK employment law, outstanding stakeholder management skills and the ability to influence senior leaders with pragmatic, solutions-focused advice.

Experience working within a unionised environment, the public, cultural or not-for-profit sector and a Chartered CIPD qualification would be advantageous, although not essential.

The interview process will consist of two stages.

If you're looking for an opportunity where you can make a real impact, shape a newly established function and contribute to an organisation with an inspiring purpose, I would love to hear from you.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of working as part of a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

HR Lead

Are you driven by the belief that every woman deserves the chance to shape her future, no matter her past?

We are an award‑winning national charity, the UK’s only employment charity dedicated solely to supporting women with convictions.

Driven by our vision of a society where no woman is held back by her past, we work to ensure every woman has the support, encouragement and opportunities she needs to reset her life and thrive.

We challenge misconceptions about women with convictions and raise awareness of the issues that often sit behind women’s offending. At the heart of our work is a simple belief: a conviction should never define a woman’s future.

About the role

We’re looking for a new HR Lead to build on our existing policies and processes and take our inclusive, and high-performing culture to the next stage. As HR Lead, you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations casework, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to build trusting relationships with a wide range of people will set you apart, as will your passion for the work we do.

What we offer

You’ll be joining a supportive, values‑driven team who care deeply about the women we work with. Alongside a competitive salary, we offer flexible working, a generous holiday allowance, wellbeing days and time off for your birthday.

Flexibility

Our London-based staff operate on a hybrid model, working from our office at London South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays, with the remainder of the week worked from home. Full-time staff are expected to attend the office on both days, while part-time staff are required to attend on one of these days only. We also have staff based outside London who work fully remotely.

The HR Lead role is a two-day-per-week position. We would like the postholder to work from the London office on either Monday or Tuesday (or both days if preferred), with flexibility over when the remaining hours are worked, provided there is a consistent working pattern each week.

Safer Recruitment  

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of everyone who undertakes work for us is the first step in fulfilling this commitment.

All positions at Working Chance are offered subject to the following conditions:

• Receipt of satisfactory references covering the last three years of your employment or voluntary work
• A basic disclosure check
• Proof of your identity and that you are legally entitled to work in the UK. 

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here to support, so we welcome applications from people with lived experience. For more information, please take a look at our Recruitment of People with Lived Experience Policy below.

Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.

This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.

About us

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.

Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.

We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received. 

We look forward to hearing from you!

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to Young people’s lives, offering support and respect in a safe environment. Our core values are ‘be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

Are you passionate about supporting young people and helping them make safer, healthier choices? Do you thrive in a role where no two days are the same and where you can create meaningful impact in your community?
 

We’re looking for a Targeted Interventions Coordinator to join our team and play a key role in delivering early intervention and prevention support around drugs & alcohol to young people and make a real difference in their lives!

About the role

This is a dynamic and rewarding opportunity where you will take the lead in coordinating targeted interventions across our Buckinghamshire service. You’ll work directly with young people, partners, and professionals to identify needs early and provide the right support at the right time.

From delivering engaging targeted group sessions to shaping local pathways and building strong partnerships, you’ll be at the heart of making sure young people receive timely, effective support around substance misuse and risk-taking behaviours.

Where: This role will be county wide across Buckinghamshire

When: We're looking for the right person to join our team ASAP on a permanent contract

Full Time Hours: 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

What you’ll be doing

• Coordinating and developing targeted interventions, including group work, outreach, and brief interventions
• Delivering engaging group programmes for young people at risk
• Increasing visibility and accessibility of the service amongst children, young people, families, and partners with the aim of increasing referrals into service for specialist support.
• Building strong relationships with schools, professionals, and partner agencies
• Providing training and support to professionals to help identify and respond to young people’s needs
• Using data and insight to shape and improve services
• Supporting volunteers and Youth Ambassadors to deliver impactful work
• Support the development of projects that increase visibility, create awareness, and improvement engagement including development of educational programmes, informative resources, and prevention pathways
• Ensure effective and consistent young people involvement through our Youth Ambassador Programme including coproduction.
• Support the coordination and development of the service’s social media activity.

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information. 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 
• Full UK driving license and access to a car.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy. 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Interview Date

12/8/2026

Closing Date

3/8/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.