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Top job
SPEAR, Richmond (On-site)
£32,995 per year
Hostel Support Worker – Residential Homelessness Service
Posted 6 days ago
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Page 2 of 6
Richmond, Greater London (On-site)
£32,995 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

  • Maintain accurate records and case notes

  • Communicate clearly with the wider team

  • Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

Application resources
Organisation
SPEAR View profile Organisation type Registered Charity Company size 51 - 100
SPEAR logo Play
IMAGE1.pngSPEAR HR TEAM.jpgHHLS.PNGIMAGE2.png
Posted on: 17 February 2026
Closing date: 17 March 2026 at 21:03
Tags: Social Care / Development, Advocacy, Housing, Operations, Domestic Violence / Abuse, Engagement / Outreach, Entry level / Graduate, Health and Safety, Homelessness, LGBTQ, Mental Health, Safeguarding, Substance Misuse, Social / Support Work

The client requests no contact from agencies or media sales.