Advice and information manager jobs
Title: Capacity Development Officer
Type: Employee (100%)
The contract will be managed by a third party (Remote) that will act as the legal employer, handling payroll and compliance, while specifying the applicable British employment conditions (right to work, working conditions).
Contract duration: Permanent contract
Reporting to: Capacity Development Senior Manager
Start date: March 2026
Location: UK based with valid work permit – home based with co-working space access
Application deadline: 23 January 2026
About the NCD Alliance
The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a globalthought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner togovernments and WHO and other UN agencies, and an advocate for meaningful involvement of people living with NCDs (PLWNCDs). Please find more information about the NCD Alliance in our website.
Job description
The Capacity Development unit seeks an officer to support the implementation of the Advocacy Institute programme.The Advocacy Institute is a flagship programme of the NCDA that strengthens NCD civil society with a focus on coalition building and advocacy. It includes Seed, Accelerator and Regional tracks reflecting the different levels of readiness of alliances and their needs. The Seed track supports the establishment and strengthening of NCD civil society networks incountries/regions where these are non-existent or nascent. The Accelerator track works with established NCD alliances to spur advocacy efforts where there are windows of opportunity for specific policy change. The Regional track supports coalition building, advocacy and accountability opportunities of regional alliances. The programme supports selectedgeographies via a combination of grants, technical assistance, peer-to-peer learning, and training; the position will also support the delivery of such offerings.
The Capacity Development Officer will support the roll-out of the Seed and Accelerator tracks, currently in the last year of the Advocacy Institute third phase 2024-2026, and its work with different national alliances aiming to increase the capacity of NCD alliances to drive effective locally-owned advocacy campaigns. In 2026, the officer will also support the evaluation process for the third phase and the design and scoping of the Advocacy Institute fourth phase.
Core responsibilities:
•Support the roll out of Advocacy Institute particularly the seed and accelerator tracks in their different components: grants, technical support, and trainings.
•Support the CD unit in grant management duties, including grantee communications, revision of technical and financial proposals, grant award and grantee reporting.
•Support the organisation of the Advocacy Institute trainings, webinars and events as required, includingparticipant support, administrative functions, supporting curriculum development, and evaluation.
·Support the evaluation process of the third phase of the Advocacy Institute (2024-2026).
·Support the scoping of the fourth phase of the Advocacy Institute.
·Leverage NCDA expertise providing technical assistance to alliances and facilitating networking opportunities, enable access to NCDA expertise, advocacy advice and support, and also access to a broader network of advocates who can provide peer-to-peer support.
•Support the provision of written content to promote regional and national activity through NCD Alliancecommunication channels, including social media and website.
•Support the maintenance of regular communications with national NCD alliances for advocacy and network updates.
•Support the maintenance of an updated contacts database of regional and national NCD alliances.
•Support the development of research and knowledge products as needed (e.g., civil society mappings,guides, reports, programme documentation, etc.).
•Support the maintenance of up-to-date Capacity Development content in the NCDA website.
•Handle administrative responsibilities in support of Capacity Development activities as needed.
•Support the mobilisation of regional and national NCD alliances in support of global advocacy campaigns,including Global Week for Action, and any other opportunities.
Required competencies:
·Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2 years of relevant work experience in the non-profit area.
·Demonstrated interest and understanding of global health and development; policy-oriented research and advocacy, knowledge of NCDs would be ideal, particularly on aspects related to NCD prevention (e.g., alcohol control, food policies, environmental health/air pollution) and control (e.g. access to medicines, Universal health coverage, primary health care, NcDs/HIV integration) and NCD financing. Health policy and/or public health background is preferred.
·International work experience is highly desired, as well as professional knowledge of research, advocacy, policy and/or programmes.
·Excellent organisational and strategic planning skills and ability to successfully manage competing priorities and meet deadlines.
·Capacity to work independently and collaboratively in an international team environment with solid interpersonal and verbal communication skills.
·Excellent judgment, strategic thinker, initiative taker.
·Excellent analysis, writing and oral communications skills in English – foreign language skills are a plus (Spanish and/or French).
·Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
·Availability for international travel (10%; as needed)
Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles.We work to ensure that our recruitment processes are as inclusive as possible to everyone.
Closing date for applications: 23 January 2026. We regret that we are only able to contact shortlisted candidates
The client requests no contact from agencies or media sales.
Do you enjoy building strong relationships and helping others achieve their fundraising goals?
At the Motor Neurone Disease (MND) Association, we are looking for a Relationship Fundraiser to join our team on a 10-month Fixed Term Contract. This is a fantastic opportunity where you will help strengthen connections with individuals, local businesses, and our branches and groups face-to-face across the region. This is a rewarding opportunity to make a real difference by supporting fundraisers, delivering events, and ensuring every supporter feels valued.
This is a home-based role with travel requirements across: Lancashire, Manchester and South & West Yorkshire.
Key Responsibilities:
- Develop and deliver community and local business fundraising events in your region.
- Provide a tailored supporter journey through a range quality communications including meetings, calls and emails.
- Support our branches and groups to grow income from local events, trusts, and corporates.
- Build strong relationships to maximise fundraising potential and engagement.
- Ensure funds are processed accurately and on time.
- Collaborate with the wider community team to maintain consistent processes and accurate CRM records.
- Represent the Association at events, presentations, and local media opportunities.
- Ensure all fundraising activities comply with law, best practice, and internal policies.
About You:
- Experience in community fundraising or relationship management.
- Experience coaching and motivating people.
- Confident using CRM databases with knowledge of GDPR.
- Inclusive and respectful of diverse backgrounds and perspectives.
- Passionate about inspiring supporters to reach their fundraising goals.
- Strong communication skills with tact and diplomacy.
- Excellent attention to detail across written and verbal communication.
- Track record of working to income targets.
- Ability to work evenings and weekends when required.
- Full clean driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
The client requests no contact from agencies or media sales.
Lead projects, partnerships & plans to restore rivers and inspire communities. Make a real impact on river health!
The Senior Catchment Officer role is at the heart of what we do at the South East Rivers Trust (SERT). You’ll lead collaborative, evidence-based action to improve river health, bringing together communities and stakeholders to tackle catchment challenges and deliver nature-based solutions.
Working predominantly on the River Stour in Kent, this role combines project leadership, strategic planning, and stakeholder engagement. You’ll:
- Develop and deliver river restoration, pollution prevention, natural flood management, and citizen science projects.
- Host and coordinate Catchment Partnerships, ensuring inclusive, effective collaboration.
- Lead the development of a Catchment Plan for the Stour, shaping priorities for the next five years and linking with strategic decision-making and funding.
- Secure funding, build project pipelines, and mentor junior colleagues.
About you
- Confident communicator and relationship-builder
- Strong understanding of river catchment management, ecology, hydrology, or environmental science.
- Proven experience in project development and delivery, ideally nature-based solutions or citizen science.
- Skilled in stakeholder engagement and facilitation, from public meetings to strategic discussions.
- Confident in collecting, analysing, and using environmental data.
- Track record in fundraising and managing successful environmental projects.
- Experience mentoring or supervising staff or volunteers.
Why join us?
At SERT, we’re passionate about restoring rivers and inspiring communities. Working here is rewarding, collaborative, and impactful. If you thrive on challenge and want to make a real difference, we’d love to hear from you.
Interested? Apply now and help us create a healthier, more resilient catchment, see the full job description for more information.
Application process
- Closing date for applications: Sunday 18th January 2026 at 11:59pm.
- Interviews: w/c Monday 29th January 2026
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.
We value your individuality, skills, professionalism, and passion for making a difference in this role.
We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.
We understand that few people will arrive fully equipped to meet every requirement of this role on day one.
What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.
You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.
Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.
Key Responsibilities:
- Onboarding new Members (service users), understanding their needs, and providing tailored support.
- Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.
What We Offer:
As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.
You will have access to our Employee Assistance Programme throughout your employment.
Encouragement to Apply:
We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.
NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)
• Applications close: Thursday 15th January 2026
• Short-Listing: Friday 16th January
• Online Interviews (via MS Teams): Week commencing 19th & 26th January
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Domestic Abuse Caseworker
We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Position: 6515 Caseworker - Domestic Abuse
Location: Hampshire (with regular travel required throughout the region)
Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.
Contract: Permanent
Salary: £26,830.20 per annum
Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Keep accurate and confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial.
You will need:
- Strong written and verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational and time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with internal and external organisations.
- The ability to maintain professional boundaries and confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Benefits
The competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
Are you passionate about supporting young people and shaping education-based interventions? We are looking for a Senior Practitioner – Education & Partnerships to lead strategic engagement with schools, colleges, and community partners across Buckinghamshire. This is a unique opportunity to combine frontline expertise with leadership in developing targeted education programmes and partnership work.
Where: Buckinghamshire (Countywide)
Full Time Hours: 37.5 per week
Full Time Salary Range: £32,002.35- £34,214.20*
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Key Responsibilities
- Act as a practice lead within our Children & Young People’s Service, working with young people with complex needs.
- Drive the development and delivery of substance misuse prevention and early intervention programmes in educational settings.
- Build strong relationships with schools, PRUs, youth services, and voluntary organisations.
- Represent the service at education forums, safeguarding panels, and partnership boards.
- Line manage the Targeted Intervention Coordinator and oversee the Youth Ambassadors programme.
- Provide training and consultation to professionals on issues facing young people around substance misuse.
- Deliver high-quality interventions for young people with complex needs, including assessments, care planning, and psychosocial support.
- Lead education-focused initiatives such as targeted ter 2 workshops and interventions.
- Develop resources and toolkits for schools and youth settings.
- Ensure accurate data collection and reporting for educational interventions.
- Support the Team Leader with case management, audits, and service development.
- Champion safeguarding and trauma-informed practice across all activities.
About You
We’re looking for someone who is:
- Experienced in multi-agency working and building strong partnerships.
- Knowledgeable about young people’s substance misuse, safeguarding, and harm reduction.
- Skilled in delivering education programmes and managing staff or volunteers.
- Qualified to Level 3 in Health & Social Care (or equivalent).
- You will need to work flexibly countywide across Buckinghamshire so must hold a full UK driving license and have access to a car.
What we Offer
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- Opportunity to lead and shape a vital service alongside a friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 28 to 30 (£32,002.35 - £34,214.20)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
23/1/2026
Closing Date
12/1/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and game changing Head of Philanthropy and Partnerships.
Do you have the experience, drive and determination to thrive in this role?
Job Purpose:
To lead delivery of our fundraising in five key income lines: Trusts & Foundations, Corporate Partnerships, Legacies, Other Charities, and Lottery; oversee our Special Events programme and assist the Director of Income Generation and Development with our Major Donor programme.
You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation.
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
Key Requirements:
- Proven experience and success in securing, managing, and growing high value fundraising income, including corporate partnerships, trusts & foundations, legacies and major donors.
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
- Excellent relationship-building and stakeholder management abilities.
- Track record of developing and implementing successful fundraising strategies.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and an excellent standard of written English.
- Analysis of data and trends to inform fundraising strategies and success measurement is an important aspect of the role. This includes using CRM systems and other fundraising tools
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
The closing date for applications is: 18th January 2026
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Key info
Closing date: Sunday 25th January 2026 at 23:59.
Annual salary: £42,400
Hours: 37.5 hours per week (full time)
Contract length: 3 years initially, with contract extension subject to funding
Location: UK based, mainly remote with occasional in person work
The role
TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.
We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.
Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.
An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.
We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.
TransActual are working towards a world where trans people can live safely, in dignity and with access to the healthcare that we need.



The client requests no contact from agencies or media sales.
Puropse of Alcohol Recovery Engagement
At our homeless hostel, our Alcohol Recovery and Engagement team deliver high quality, psychologically informed housing and hostel services to vulnerable, single homeless individuals, a number of whom have complex needs. These needs may include mental health issues, brain injury, neurodiversity, substance misuse and/or offending behaviour.
Working alongside the wider team at YMCA Wirral, the Alcohol Engagement Worker will recruit clients at the earliest possible stage, to deliver structured interventions that reduce harm to themselves and support them to access pathways to substance misuse treatment and wider health interventions.
The Alcohol Recovery & Engagement Worker will help individuals begin and sustain their recovery by conducting assessments, creating personalised plans, connecting clients to community resources, and fostering a positive recovery environment. Team members will also support individuals into both abstinence-based and medically assisted forms of recovery to reduce alcohol related harm.
What You’ll Be Doing
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Delivering harm reduction strategies and techniques within the CDE.
- Inspiring change and making a lasting difference in people’s lives.
Specific duties found on our full job description on our Careers Page on YMCA Wirral website.
What We’re Looking For
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Personal or professional experience of homelessness, substance misuse or other related issues is desirable but not essential as training will be provided
To apply, please send your application form to our CEO Nanette by the 19th of January. Email found at the end of the application guidance document.
The client requests no contact from agencies or media sales.
Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.
As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.
You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.
Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:
• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate
• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.
• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.
See our job pack for a full job description.
What we need
• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to
translate insight into tangible concepts.
• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring
alignment with organisational vision and system-change goals.
• Experience delivering design and co-production with children, young people, families, or other marginalised groups.
• Experience leading or influencing design practice across multiple projects or portfolios.
• Experience applying user-centred and participatory design methods to system-change initiatives.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
- Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme
- Develop and refine service model, workflows, triage criteria, and beneficiary journeys
- Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up
- Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback
- Manage your own caseload alongside Programme Head responsibilities.
Team Leadership & Development
- Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand)
- Provide coaching, oversight, and reflective practice opportunities for squad members
- Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth
- Lead START Programme Daily Huddles
Collaboration & Partnership
- Build strong referral pathways with external organisations (military & non-military charities, NHS, social care)
- Become the charity’s expert on navigating entitlements for the bereaved community.
- Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals
- Support the Head of Service in forming partnerships that enhance START’s offer
Monitoring & Evaluation
- Track and report on beneficiary engagement, support outcomes, and follow-up actions
- Use insights, working with the Head of Research & Impact, to adapt and improve the service over time
- Ensure CRM records are complete, accurate, and used to inform delivery decisions
Contribution to Charity-Wide Goals
- Feed into cross-functional projects including Outreach, Fundraising, and Strategy
- Act as a representative of Scotty’s at sector events or external meetings where appropriate
- Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
- Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
- Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
- Scoped and met with key stakeholders.
- Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.
- Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme.
- With the Head of Service, supported the design of a light CRM for initial use in START casework.
- Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
- Drafted a training plan for new START caseworkers.
The 90-day goals for this role are:
- Launched the new START Programme.
- Built strong partner networks for any needed referrals or information gathering to support casework.
- Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc).
About You:
Must-Have
Experience in service delivery, casework, or personalised support services
Ability to lead a new programme from concept to delivery
Strong team leadership and relationship-building skills
Excellent organisational and communication skills
Nice-to-Have
Familiarity with military family life or bereavement support
Background in adult mental health, social care or wellbeing services
Experience in service co-design with users or lived experience groups
Safeguarding knowledge or training
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
This is your chance to lead the charge on impact! You will build and roll out our Monitoring, Evaluation, and Learning (MEL) framework to capture the real difference we make and share it with everyone from funders to supporters.
You will be the bridge between data and impact, translating insights into compelling stories that demonstrate our outcomes whilst strengthening our programmes, partnerships, and strategic direction.
We need someone who:
- Has humanitarian or not-for-profit sector experience
- Can spot trends, distil key insights, and turn them into actionable intelligence for fundraising and programme strategy
- Is passionate about improving the lives of displaced people worldwide
- Brings sharp analytical skills to optimise how we direct resources where they're needed most
- Can communicate data-driven insights in ways that build trust and inspire action
Your work will ensure that Choose Love's resources create maximum impact for displaced communities. If you're ready to combine your analytical prowess with purpose-driven work, we'd love to hear from you!
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
£42,000 – £58,000 pa + generous benefits
12-month fixed term / 35 hours per week
This is a remote role involving regular national travel, including to the Capacity office in Liverpool, Local Trust office in London, and 3ni work across the country as needed. Out of hours travel and stays away from home are therefore a key feature of the role.
As our Senior Neighbourhood Designer and Doer you will lead and deliver Capacity’s work through 3ni, the national network for neighbourhood improvement. You will focus on a distinct portfolio of work centred on neighbourhood working and community-led regeneration, supporting local government and public sector partners to strengthen social infrastructure and tackle place based challenges alongside communities.
3ni is a partnership between Capacity and Local Trust, two organisations committed to rethinking how public services and community regeneration work. Together, we’re bringing fresh ideas, practical tools, and hands-on support to help local government and public sector partners make real, lasting change in the places that need it most.
Leading in a in a relational, inclusive, and developmental way, as Senior Neighbourhood Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Deep understanding of neighbourhood-level public service delivery, local authority structures, and community dynamics.
• Ability to work collaboratively with local authorities, community organisations, and residents to co-produce solutions at the neighbourhood level.
• Ability to balance creativity and innovation with commercial and operational feasibility, ensuring solutions are viable, sustainable, and deliverable
• Experience building trust and effective relationships with clients, partners, stakeholders, and communities
• Experience working on place-based programmes or initiatives that strengthen local social infrastructure or tackle neighbourhood-level challenges.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
Do you enjoy building meaningful connections and supporting people to achieve their goals?
We have a fantastic opportunity for a Community Relationship Fundraiser to join our Fundraising Team at the Motor Neurone Disease (MND) Association. You will be helping people to raise money which will go towards our vital work supporting the MND community. You will ensure our supporters feel valued while helping to maximise income for the Association. A home-based role which supports our north region including Lancashire, Greater Manchester, Yorkshire, County Durham, Tyne and Wear, Cumbria and Northumberland. The Community Relationship Fundraiser will play a vital role in building strong relationships and delivering excellent supporter care.
Key Responsibilities:
- Remotely steward fundraisers in your area, working with internal teams to provide the best experience.
- Deliver excellent supporter care, ensuring fundraisers feel engaged and motivated.
- Collaborate with the wider community team to ensure consistent processes and accurate records.
- Ensure funds raised are received correctly and within agreed timescales.
- Make sure all fundraising activities comply with law, best practice, and internal policies.
About You:
- Experience in fundraising, sales, or account management.
- Experience coaching and motivating people to achieve goals.
- Experience of working to income targets.
- Excellent communication skills across phone, email, and face-to-face.
- Respectful of diverse backgrounds and committed to inclusivity.
- Able to build and maintain positive relationships.
- Good time management skills with the ability to prioritise and multitask.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
As a Community Relationship Fundraiser, you will help ensure supporters feel valued and inspired, while contributing to the long-term success of the Association. If you are ready to take on this rewarding role, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you inspire, energise and motivate young people aged 9–18?
Do you want to make a genuine difference while being part of a supportive, values-driven team?
If so, we’d love to hear from you!
One YMCA Youth Clubs provide safe, inclusive spaces where young people can socialise, build confidence, and develop skills for life. We are looking for a Youth Development Worker to support the delivery of engaging youth work sessions and contribute to the growth of our youth offer, including the opening of new clubs in Bedford town centre.
The Role
Reporting to the Senior Youth Development Worker, you will support the planning and delivery of a range of youth work activities. This is a hands-on role working directly with young people, helping to create welcoming, fun and meaningful sessions that reflect the YMCA Youth Work Strategy and Principles.
This is an ideal opportunity for someone passionate about youth work who wants to develop their skills in a supportive environment. Training and ongoing support will be provided.
Key Responsibilities
- Support the planning, delivery and evaluation of youth work activities for young people aged 9–18
- Deliver a range of youth work activities, including centre-based sessions, outreach, school-linked programmes, mentoring and digital engagement
- Build positive, trusted relationships with young people, offering encouragement, guidance and support
- Assist with projects and new youth club development in Bedford town centre
- Maintain accurate records of attendance, engagement and outcomes to support monitoring and reporting
- Promote safeguarding, equality, inclusion and positive behaviour in all aspects of delivery
About You
You don’t need to be fully qualified - what matters most is your enthusiasm, reliability, and commitment to young people.
You will be:
- Passionate about supporting children and young people
- Confident engaging with young people in group settings
- Willing to learn and develop your youth work skills
- Able to work as part of a team and follow safeguarding procedures
- Experience working with young people (paid or voluntary) is desirable but not essential.
Hours and Contract
- Part-time role
- 10 hours per week, paid on a monthly salaried basis
- Working pattern includes evenings and weekends, with most sessions taking place after school
Additional Information
- Applicants must already have the right to work in the UK (no visa sponsorship available)
- This role may require a Basic or Enhanced DBS check following a conditional offer
- Applications will be reviewed as received, so early application is encouraged
Equality, Diversity & Inclusion: At One YMCA, we are committed to equality, diversity and inclusion. We welcome applications from all backgrounds and aim to create a working environment where everyone is treated with dignity and respect.
Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you need any support to apply or attend an interview.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.