Advice services manager jobs

Working as part of our friendly Operations Team, you will undertake a range of administrative and support duties to ensure the smooth running of Citizens Advice Southwark. The post holder will be office-based working between our Peckham and Walworth sites according to operational needs, and at other locations within the Borough of Southwark.

You will need:

• Experience of providing administrative support in a busy organisation and ability to maintain office systems
• Good knowledge of Microsoft office programs and a willingness to learn and use other software packages as needed
• Ability to work on own initiative to organise and prioritise work to meet deadlines
• Excellent written communication skills to produce correspondence, reports, minutes and publicity materials
• Good interpersonal skills and the ability to relate to a wide cross section of the public.
• An understanding of and commitment to the Aims and Principles of the Citizens Advice Service including the service’s Equal Opportunities policies

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Closing Date: 9.00 am Monday 9th March 2026

Interviews: Thursday 12th March 2026

To provide high-quality and comprehensive advice, information, practical and advocacy support relating to domestic and other forms of gender-based violence perpetrated against Black and minoritised women and children.

To assist with educational, developmental, policy and campaigning work arising from advice and casework.

To promote the aims and objectives of SBS as a specialist organisation for Black and minoritised women and children.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:​

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Help us spark moments of hope for families navigating the toughest of journeys. Step into a role where your creativity and flair in making connections will directly shape the support we can offer to children and young people with complex medical needs and their families.

At The Maypole Project, every conversation, campaign, and community partnership helps families feel less alone. As our Fundraising & Marketing Coordinator, you’ll be at the heart of that impact—translating stories into support and turning connections into meaningful change.

This role blends relationship‑building, digital creativity, and hands‑on event involvement. You’ll work closely with our Fundraising Manager to nurture supporters, engage local groups and businesses, and help deliver fundraising initiatives that raise both awareness and vital income for the charity. Whether responding to an enthusiastic new donor, rallying volunteers for a community event, or shaping a campaign that reaches young people and families, your work will help fuel the services they rely on. You’ll be joining a small, supportive, purpose-driven team where your ideas and initiatives are welcomed and your contribution is valued.

In this role, you’ll:

• Develop warm, genuine relationships with supporters—ensuring they feel valued, informed, and inspired to stay involved.
• Spot opportunities to connect with community organisations, corporate partners, and local champions who can amplify our mission.
• Bring our story to life through engaging digital content across the website, social media, newsletters, and print materials.
• Support the creation and delivery of fundraising events and marketing campaigns that strengthen our reach and deepen our impact.
• Keep supporter data accurate and meaningful, helping us learn, improve, and deliver excellent stewardship.
• Use digital tools and analytics to shape strategies that genuinely resonate with the audiences we serve.

At Thrive, our Practitioners work with plants and people to improve an individual’s physical and psychological health, social interaction. skills and confidence.

We’re looking for a Specialist STH Practitioner with qualifications in Horticulture and a Level 3 Certificate in Assessing Vocational Achievement who can deliver, primarily, our City & Guild Level 1 Practical Horticulture Skills for our Pathways programme. There would be some flexibility required to provide other Social and Therapeutic Horticulture (STH) programmes for adults in our gardens in Battersea Park and outreach settings.

Working alongside volunteers this role will support people with learning disabilities, autism, long term health conditions or disabilities to move into their next step in their life whether is further training or employment.

Based at Thrive’s London Centre in Battersea Park. The role will involve some work undertaken off-site in London and occasional travel to the Thrive Centres in Reading and Birmingham.

Appointment to this post will be subject to receipt of 2 references and a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

The Vacancy

Community Builder (Community Development) – Leeds 

Salary: Up to £33,995 per annum   

Location: Remote in Leeds with travel within the UK. See the “Please Note” section below for further details.

The vacancy   

We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.  

Please see below for more information on what just might be your future role.  

About The Role  

As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections. 

You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.  

About You  

You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change.  You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.

We are looking for someone with:  

• A Community Development qualification and/or transferable Community Development skills and experience.

• A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.    

• Strong communication and interpersonal skills, with the ability to build relationships that drive action.  

• A track record of successful collaboration with internal and external partners and stakeholders.  

• Effective and efficient organisational and IT skills. 

PLEASE NOTE:  

• The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered).  The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.  

• There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.   

• The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.  

• The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check   

About the Team  

You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.

Please see the job description for more details.  

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

Closing date: 22nd March 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

If you love spreadsheets and stories, this could be your perfect mix. As Finance Manager at Thrive, you’ll help us make smart, sustainable choices that grow our impact and strengthen our future. Working hand-in-hand with our leadership team, you’ll lead a small finance team that keeps our charity ticking – from big-picture strategy to the tiny details that matter.

We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.

In this role, you’ll ensure accurate and timely monitoring across Thrive and its associated ventures, offering technical support to the finance team and working closely with the Chief Executive. Reporting to the Head of Operations & HR, you’ll help shape system updates, provide advice to the Senior Leadership Team, and support the Treasurer and Finance Sub-Committee of the Board of Trustees.

Please read the attached job description for more information on what you'll be doing.

Digital Transformation Lead 

Reporting to: Chief Operating Officer 

Employment Status: Permanent, full-time/part-time (flexible) 

Location: Home-based 

Salary: £45k-£55k, plus excellent benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners. 

You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects. 

Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by: 

• Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey. 
• Developing the next generation of digitally accessible services. 
• Extending our inhouse digital capability to support continuous delivery. 

Key accountabilities 

• Lead the refinement and implementation of the charity’s digital strategy. 
• Lead a project team to successfully deliver change in line with the agreed project timeline. 
• Manage the governance and assurance framework for delivering our website and CRM digital transformation programme. 
• Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

1. Promote digitalfirst principles and best practice, and raise awareness of our work. 
2. Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring. 
3. Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work. 

• Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards. 
• Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards. 
• Manage our external digital and IT partners, including contracts and performance monitoring. 

Essential criteria 

• A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack. 
• Experience in successfully delivering digital change projects. 
• Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply. 
• Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences. 
• Experience working at a senior level to deliver change or implement strategy. 
• Ability to work under pressure and respond quickly to changing circumstances and tight timelines. 

Desirable criteria 

• Experience of working in an organisation that uses agile development methodologies. 
• A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance. 

Job Role: Service Manager – Day Centre & Activities Hub

Salary: £30,750 per year

Hours: 37.5 hours per week

Contract type: Fixed term contract until 31st March 2028

Location: Bath

Additional information:

• Participation in an out-of-hours on-call rota, approximately once in every 15 weeks.
• Standard working days will be Monday to Friday; however, flexibility will be required to work occasional mornings, evenings, and weekends to support the needs of the service.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

This is an exciting brand‑new opportunity for a passionate and dynamic Service Manager to lead our Day Centre and activity programme! This is your chance to make a real impact by shaping a vibrant, inclusive, and supportive environment for the people we work with.

In this role, you’ll take the lead on coordinating and overseeing the day‑to‑day running of the service, as well as supporting our amazing team of support workers and volunteers. No two days will be the same — you’ll design and deliver creative, engaging, and meaningful activities tailored to the needs, interests, and goals of our clients.

You’ll also build strong, collaborative relationships with internal teams and external partners, helping to open doors to new opportunities and ensuring our clients receive the very best support. If you’re someone who loves bringing people together, creating positive experiences, and driving a service forward, we’d love to hear from you!

What you’ll be doing:

• Lead a vibrant activity programme: Oversee the delivery of a varied and stimulating timetable of day centre activities, ensuring they are tailored to the needs, interests, and preferences of our clients.
• Support and guide your team: Provide clear line‑management support to staff and volunteers, helping them thrive in their roles and deliver the best possible experience for clients.
• Champion safety and safeguarding: Manage local incidents and safeguarding concerns, ensuring all actions are taken promptly, recorded accurately, communicated with the right people, and followed up appropriately.
• Be the Health & Safety lead: Act as the service’s Health & Safety representative, ensuring the team and all stakeholders follow established safety guidelines and work within a safe environment.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Experience working with people who may have complex needs and/or challenging behaviours.
• Ability to manage teams and/or projects resulting in high quality client service.
• Knowledge and understanding of the care and support requirements of people experiencing social exclusion.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Working closely with your co‑head, you will provide shared leadership to a dynamic social justice team, supporting excellent casework, nurturing staff development, and building strong, values‑led partnerships. Your remit will include strengthening and growing our legal aid services, securing sustainable funding to support community‑focused work, and influencing policy and practice to improve access to legal aid for the communities we serve.

Please Note: We do not expect the appointee to generate legal aid income at a multiple of their salary (although we do want to build this area of income initially to at least £25,000 to £30,000 per annum across the team). The role is focused on developing legal aid practice and income across the team, as part of a mixed-income organisational model.

As Joint Head of Legal Services, you will:
•Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.
•Provide Practice Leadership: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support.
•Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.
•Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.
•Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.

This role is ideal for someone with strong legal aid expertise and management potential, who wants to take a meaningful step into senior leadership whilst continuing to centre client care, justice and harm reduction.

Person Specification

Essential
•Minimum 6 years + post qualified solicitor with a current practising certificate, and
•Minimum 4 years + substantial experience in legal aid casework, supervision and/or compliance, and
•Minimum 2 years + experience of supervising others and/or management experience and
•Substantial experience in public law, housing law, and/or community care law within legal aid practice, and
•Strong commitment to social justice, harm reduction, and trauma-informed practice.

Desirable

Experience working in a charity or non‑profit organisation.
Experience supporting, contributing to, or developing test case work, policy‑linked casework, or other legal work aimed at achieving wider systemic or community impact, including through indirect, collaborative, or emerging roles.
Understanding of the impact of drug policy and criminalisation on marginalised communities.
Experience in developing new services, partnerships, or funding‑linked delivery models.

We are committed to building a legal services team that reflects the communities we work alongside and embeds equity, inclusion, and accessibility at every level of our organisation. We aim to support people to grow into leadership roles with confidence, recognising that talent and potential are developed through opportunity as much as experience. If you are motivated by community impact, collaboration, and strengthening access to justice through legal aid, we encourage applicants who meet the core requirements to apply, even if their experience does not align with every element of the person specification. We particularly welcome applications from people with lived experience of marginalisation and from groups currently under‑represented in senior legal leadership.

Background

The Caerlow Trust (“the Trust”) is a family-led discretionary grant-making trust, governed by four trustees (the Board) that aims to alleviate poverty-related suffering in the United Kingdom.

The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of work: hunger, homelessness, and addiction.

Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus over time. The ambition is for the Trust to develop rapidly to become a versatile and flexible organisation that will have a very real impact and make a difference to the lives of the people supported through its grants. 

The Grants Manager will join our small but expanding team at an exciting time, having an important part to play in turning this ambition into reality.

Role overview and purpose

The Grants Manager will provide a range of services that will be key to the Trust’s grant management cycle including research,  assessment, database management and development, reporting and evaluation. They will be the key contact for a portfolio of grant applicants and recipients, to support them throughout their relationship with the Trust.

Key responsibilities

Grants Management:

· Managing a portfolio of grants throughout the entire grant cycle including assessment, award, support, monitoring and learning

· Act as the key contact for grant applicants and recipients, developing positive and supportive working relationships

· Organising and holding meetings with grantees, including taking notes and following up on actions

· Administrative tasks relating to grants, including correspondence, drafting and issuing agreements, tracking of applications, reports and payments

· Undertaking scoping work and research about organisations that may be appropriate for funding

· Reviewing grant applications, undertaking assessments and completing due diligence checks

· Drafting summaries and papers to support Trustees to make informed decisions  

· Reviewing grantee reports to evaluate progress and ensure compliance with any grant conditions

· Support budget management, financial reporting, cashflow monitoring and compliance with charity regulations in relation to grants

· Provide project management for new activities or grant programmes

· Working with colleagues and grantees to develop the Trust’s impact reporting capabilities

Database and system management

· Support the development and maintenance of our systems and grant management database, Beacon

· Ensure all data is accurate, kept up to date and retained in line with data protection regulations

· Provide support and guidance to grant applicants to access and use the grant application portal

· Provide support and guidance to Trustees and other external evaluators to use Beacon portal

Other responsibilities

· To represent the Trust at external events

· To support ongoing improvement in the context of grant-making and organisational development

· To role model desired behaviours in line with the Trust’s values

· Provide other ad hoc support to the Director as needed

Key internal relationships and reporting lines

· Receives line management and development from the Director

· Works closely with other colleagues and volunteers as part of an small effective team

This role doesn’t currently have any line management responsibilities but it is likely to in the future as the Trust grows.

Person specification

Knowledge and experience:

· Knowledge and understanding of the issues being supported by the Trust, developed through work or study in a relevant field or through lived experience

· Knowledge of charity finance, governance best practice, impact measurement and evaluation

· Experience of the grant management cycle

· High level of literacy and numeracy, including experience of handling and analysing qualitative and quantitative data

· High level of IT literacy with experience of working with MS365 applications and CRM databases

· Experience of liaising with a range of different stakeholders

Key skills and abilities:

· Outstanding communications skills with excellent written and spoken English

· Excellent interpersonal skills

· Attention to detail and commitment to quality

· Strong administrative, planning and organising skills

· Ability to work on your own and use initiative but knows when to seek advice and guidance

· Ability to identify improvements and propose solutions

· Collaborative and proactive approach to supporting others in a small team

Personal qualities:

· Commitment to the vision, mission and values of the Trust

· Dedication to the charity sector and the specific issues that are being addressed by the Trust

· Commitment to respect and value equality and diversity and inclusion

· Enthusiasm for continuing personal and professional development

· Good judgment and integrity

· Self-aware and empathetic

· Appreciative of the joy of grant making and sense of humour

· Adaptable and flexible, happy to work in an evolving and rapidly growing organisation

Other requirements

The Caerlow Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.

The Grants Manager will be required to travel across the UK as part of their role.

Working for the Trust

The Trust is committed to organisational and staff development. We offer various opportunities for staff to learn and develop, with management who are devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in our areas of focus. The Trust is committed to being a good practice employer. We offer flexible working arrangements and a wide range of staff benefits.

The Role:

About PRS Members’ Fund: we are dedicated to supporting PRS songwriter and composer members through life’s challenges by offering hardship funding and wellbeing support when it’s needed most. As a charity with deep roots in the music community, we exist to help music creators navigate hardships, whether it’s through health and wellbeing support, housing assistance, or financial aid, so they can focus on what they do best: making music. 

To provide professional tailored advice, information and support to sick and vulnerable PRS members and those struggling with complex physical and/or mental health issues. To visit occasionally those members who may require Fund assistance, or to contact them through electronic means.

Our Welfare Support and Service Development Manager will be responsible for working with the Funds’ senior management to identify opportunities that support the charity’s strategic objectives and their constituent parts that are designed to develop new and improved welfare services. Plan, oversee and deliver assigned tasks and projects in line with the Fund’s strategy, monitor and report on progress to all stakeholders. 

• To conduct interviews in person or via electronic means with all referred cases with professional sensitivity and competence; to establish and evaluate circumstances by making an accurate assessment of financial, health, housing, wellbeing and other relevant areas to ascertain underlying nature or causes of need.
• To take account of statutory and other relevant legislation, when determining other areas for support and advice.
• To lead on providing protection for vulnerable adults and children who are under threat of abuse or exploitation.
•  To give advice, information and on-going support to beneficiaries and their families, throughout their journey, and identify for them other specialist agencies and charities that can offer appropriate assistance. 
• To lead on Impact Measurement with the Grants & Administration Manager, and Communications and Engagement Manager to prepare reports and surveys on the outcomes of the Fund’s support activities so that the Trustees can review Fund policy to future proof the Fund’s effectiveness.
• To actively contribute to regular liaison meetings with our key partners, and other charity networks, including setting agendas and discussion points of mutual interest and learning for the benefit of our members.

Job Title: Finance Manager/Senior Finance Controller

Contract length: Permanent

Location: Hybrid

Hours per week: 35

Salary:  £55-60K pa depending on experience and knowledge

Closing date for applications: Sunday 22nd February 2026 , we reserve the right to end the vacancy before the closing date; interested candidates are encouraged to apply as early as possible

First interview: First interviews will be held over Microsoft Teams

Second interview: Candidates successful at first interview will be invited to visit Mayhew and to have a second interview in person.

We are looking for our next Finance Manager / Senior Financial Controller, someone who shares our compassion for animal welfare and wants to play a central role in stewarding Mayhew’s financial resources for the greatest impact.

Reporting directly to the Chief Executive, you will work closely with senior colleagues across Mayhew—including members of the Senior Management Team—to support strong financial direction, responsible stewardship, and effective, mission‑driven decision‑making across the charity.

This is a highly visible and hands‑on leadership role. You will lead Mayhew’s day‑to‑day finance function, ensuring strong financial controls, good practice financial management, and timely, accessible financial reporting for colleagues, trustees and partners. You will be responsible for all aspects of financial planning, management accounting, statutory reporting and SORP compliance, as well as supporting operational teams with practical financial insight and advice.

You will also help develop and strengthen financial systems and processes, recognising that—as a mid‑sized charity with evolving needs—Mayhew continues to refine its structures to best support our work. You will lead and support a small finance team, modelling an open, collaborative and hands‑on working style.

Our London site—our historic rescue and rehoming centre—is at the heart of our UK operations. You will collaborate with colleagues across operations, veterinary services, fundraising, people and engagement to ensure financial clarity underpins good decision‑making as we continue to care for dogs and cats in need.

In this role, you will:

• Lead, direct and deliver all aspects of Mayhew’s finance function, ensuring strong, proportionate controls and high‑quality financial information.
• Engage, influence and collaborate with senior colleagues and trustees to support the effective delivery of our strategic and operational goals.
• Provide clear financial guidance to non‑finance colleagues and act as a supportive, trusted partner across the organisation.
• Lead and support a small finance team, encouraging a positive, collaborative and hands‑on culture.
• Strengthen and improve finance systems and processes to increase efficiency, consistency and compliance.

To be successful in this role, you will bring:

• Strong charity finance experience, including Charity SORP (FRS 102), fund accounting, statutory reporting, financial planning, budgeting, and knowledge of VAT and Gift Aid.
• Hands‑on experience of month‑end accounting, financial controls, cashflow management, and management accounts preparation.
• Excellent communication skills with the ability to translate financial information clearly for non‑finance colleagues and trustees.
• A collaborative, supportive and pragmatic working style, with confidence to improve processes and work flexibly within a smaller organisation.
• Experience leading and developing a small team through open, positive and supportive management.

Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

About the role:

At the heart of Camden’s response to street homelessness, the Rough Sleeping Outreach & Hub Service works across streets, transport hubs and a central support hub to ensure that no one is left facing rough sleeping alone. This is an integrated, borough-wide service focused on early engagement, reducing harm and supporting people to move away from the streets towards safety, accommodation and longer-term stability.

As an Outreach Worker, you’ll be a consistent and trusted presence for people sleeping rough or at risk of rough sleeping. Working flexibly across street outreach and hub-based support on a rota basis, you’ll build meaningful relationships, carry out trauma-aware assessments and coordinate practical support that helps people take their next steps.

You’ll work within a 'No Wrong Door' approach, supporting people wherever and however they engage. That might mean meeting someone early in the morning on outreach, supporting them to access the hub later that day, or working alongside partners to remove barriers that have kept them excluded in the past.

This is a role with variety, challenge and real impact. You’ll respond to complex situations, manage risk thoughtfully, and support people through moments of crisis and change. The work can be unpredictable and includes early, late and weekend shifts as part of a 7-day rota – but you won’t be doing it alone. You’ll be supported through reflective practice, supervision and training, as part of a skilled, compassionate and determined team.

If you’re motivated by persistence, partnership and meaningful outcomes, this is a chance to grow your skills while helping others move forward with dignity and hope.

About you:

• You’re motivated by helping people move away from harm and towards stability. You understand that progress isn’t always linear, and you bring patience, persistence and empathy to your work.
• You use a trauma-informed, strengths-based approach and can stay calm and professional when situations are complex. You balance compassion with clear boundaries and use your judgement to manage risk and safeguarding effectively.
• You work well in a fast-moving environment. You can manage competing priorities, work independently in the community and keep clear, accurate records that support continuity and accountability.
• You value partnership and collaboration. You’re confident working alongside housing, health, substance use and community safety services to deliver joined-up support and meaningful outcomes.
• You’re flexible and reliable, and comfortable working across a rota that includes early and late shifts, evenings and weekends. You’re open to working both on outreach and within a hub setting, adapting to service need while keeping people at the centre of what you do.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Applications will be reviewed as they are received with suitable candidates being progressed to testing and interview on an adhoc basis. Therefore, please submit your application as soon as possible as we reserve the right to close the advert when suitable candidates are identified. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note: Applications requiring sponsorship will not be accepted or progressed. Applications are reviewed for AI use in application questions.

The Sussex Beacon is at a pivotal moment in its history as we move to re-instate our clinical care and evolving our hospice offer to become the first LGBTQ+ Hospice with a specialism in HIV palliative care.

 As Finance Manager at The Sussex Beacon, you will be joining a small but agile senior management team helping us to drive forwards our strategy and business planning.

 We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.

You will report directly to the CEO and work closely with our volunteer Finance Director to ensure that we meet regulatory requirements and provide accurate information to our Board of trustees.