Business administration officer jobs
Financial administration
Administration of the donations inbox, liaising with current donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.
Draft donation acknowledgement letters for donors to acknowledge donations received.
Management of donations management system (Raisers Edge), including:
review of potential duplicate donor records
ensuring accurate documentation and declarations for Gift Aid donors
making edits and updates to donor records as and when required.Maintenance of the tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.
Follow up with donors who have expressed an interest in Gift Aid.
Liaising with the Comms team to ensure maintenance of supporters contact list.
Digital archiving of paper-based records held within the Finance Department.
Support Finance Managers with the organisation of the shared drive and the Sharepoint site.
Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.
Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).
Download bank statements on a daily basis and save on the shared drive.
Financial controls
Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis.
Rconciliation of properties bank accounts and deposit accounts on a monthly basis.
Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.
Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.
Host finance inductions for all new staff members.
Financial processing
Manage the corporate credit card process and user register, including onboarding of new users.
Issue monthly credit card statements to staff members for their expenses submissions.
Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.
Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure).
Support the Finance Officer (Income) with quarterly donor pledge statements process.
Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.
Supporting others
Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.
Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence.
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
Educated to A-Levels (desirable).
Experience
Experience using Excel and MS Office suite.
Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively
Experience of charity accounting and knowledge of such requirements (desirable).
Skills
Highly organised with good administrative skills.
Good interpersonal, customer care and liaison skills with a wide range of stakeholders.
Fluent in oral and written English.
A commitment to high professional and personal standards and continuous improvement.
Strong numerate skills with acute attention to detail.
Ability to work under pressure, manage competing priorities and delivering to tight deadlines.
Knowledge
Understanding of and appreciation for ADKN’s goals, values and ethics.
Awareness of charity accounting, charity fundraising regulation and company legislation.
Attributes
Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust.
Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age.
Behaviours
Communicates clearly and concisely; expresses complex ideas in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs.
Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.
Enterprising attitude that is quick to search out alternative solutions to needs or problems.
Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.
Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; is dedicated to AKF’s purpose and fulfilling the mission.
Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities; gives and receives timely balanced feedback.
Internal Relationships
AKF (UK) finance team
Wider AKF (UK) colleagues
External Relationships
Individual Donors
Raiser’s Edge supplier (Blackbaud)
Application Details:
Must have right to work in the UK.
Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
SURVIVE-MIVA, a well-respected and trusted Catholic charity with a proud history spanning 50 years, is seeking a dynamic Director to lead our mission of providing essential vehicles for medical and pastoral work. The successful candidate will deliver strategic leadership, championing the charity’s ongoing development and inspiring both staff and volunteers, while furthering our positive impact within the Catholic community and wider society.
Ideal candidates will offer substantial leadership experience within the charity sector, preferably with organisations active in the developing world. They should demonstrate a proven record in organisational leadership, team building, and compliance within regulated environments, as well as a strong commitment to fostering a supportive workplace culture and upholding our long-standing Catholic mission.
- Job Title: Director – SURVIVE-MIVA
- Contract: Part-time (30 hours per week)
- Pay: £55,000 pro rata
- Location: Liverpool (Bootle)
- Reporting to: Board of Trustees
- Responsible for: All staff and volunteers
- Main Purpose: Leadership and long-term development of SURVIVE-MIVA
Closing date for applications: 5pm, 2nd March2026
Please send your CV and a covering letter outlining your suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bedford Foodbank is an independent charity operating as a member of the Trussell Trust network of foodbanks. We employ 2 paid full time and 5 part time staff and are supported by 120 volunteers each week. The mission of Bedford Foodbank is to provide emergency food and support to individuals and families in crisis, ensuring that no one in the community goes hungry. The vision is to be a beacon of hope and support for those facing financial difficulties providing a minimum of 3 days of emergency food and support.
Role Purpose
The Operations Director role is responsible for the effective day-to-day management of the foodbank, ensuring sustainable service delivery while driving income generation and fundraising growth. You will oversee operations, fundraising strategy, partnerships, and compliance, ensuring the charity can meet increasing community need in a financially sustainable way with a passion for tackling poverty.
Key Responsibilities
- Manage all operational aspects of the foodbank, ensuring efficient, safe, and compassionate service delivery.
- Oversee logistics including food sourcing, storage, distribution, and volunteer deployment.
- Deliver a fundraising and grant writing strategy to ensure long-term financial sustainability
- Monitor operational performance and report regularly to the Trustees.
- Managing employees and volunteers to ensure they are supported, motivated, and aligned with the charity’s mission
- Build strong relationships with local authorities, faith groups, businesses, schools, and other charities.
- Represent the foodbank at events, networks, and public forums to raise profile and funds.
- Maintain compliance with all policies and procedures including Health and Safety and Safeguarding
Person Specification
- Demonstrable success in fundraising, income generation and grant writing.
- Passionate about tackling poverty with empathy for people from disadvantaged, marginalised or socially excluded backgrounds
- Understanding and sympathetic approach to clients, volunteers and referral agencies
- Running a small to medium size charity operation.
- Excellent relationship-building and communication skills.
- Commitment to the mission and values of a foodbank.
· Willingness to support and promote the Christian values of Bedford Foodbank
Requirements:
· Right to work in the UK
· Clean UK driving license
· Some evening and weekend work required
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application – such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Equal employment opportunity
We are committed to a policy of Equal Employment Opportunity and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, people focused administrator who loves making things run smoothly? Do you enjoy supporting others, coordinating moving parts, and being at the heart of meaningful work? If so, this could be the next step for you.
The Royal College of Radiologists (RCR) is looking for an enthusiastic Exams Engagement and Expansion Assistant to join our busy and welcoming Exams team. Exams are at the core of what we do, shaping the careers of clinical oncologists and radiologists across the world. This role puts you right at the centre of that mission.
You’ll play a key part in supporting our expert examiners and helping us deliver high-quality, well-run examinations. As we expand our exams provision, you’ll also have the chance to get involved in new projects, improved processes, and exciting initiatives aimed at increasing global access to our qualifications.
This is a fantastic opportunity for someone who enjoys variety, values relationship building, and wants to develop their skills in events, coordination, and stakeholder support.
What You’ll Do
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Be a friendly first point of contact for examiner applicants, supporting recruitment, inductions and training.
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Coordinate key logistics — travel, accommodation, examiner dinners and meetings.
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Support smooth-running committee meetings by scheduling, circulating papers and drafting action logs.
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Handle candidate queries and assist with the delivery of Part B (2B) exams.
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Maintain accurate examiner records and contribute to new examexpansion projects and initiatives.
What You’ll Need
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Strong organisational skills, great attention to detail and the ability to manage multiple tasks.
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Confident and approachable communication skills, both written and verbal.
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Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
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A proactive, positive attitude and enthusiasm for learning new processes.
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Experience in administration is essential; experience in exams, education or committee support is a bonus (but not required).
If you think think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.
Applications are being reviewed as they are received, so in order to avoid disappointment please submit your application as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WHO WE ARE
We are Zarach, the children’s bed charity. We are on a mission to end child bed poverty, helping children get a good night’s sleep and the chance to thrive at school.
In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has enabled us to deliver over 16,000 bed bundles to children to date.
WHO WE ARE LOOKING FOR
As we grow, we are looking to recruit a Fundraising and Supporter Engagement Officer to join the Fundraising team, for an initial fixed-term period of 12-months.
As our ideal candidate, you will need to be within commuting distance of our Leeds warehouse, allowing you to travel regularly to meet with the team. This is a hybrid role based between the Leeds warehouse and home, with at least two days per week at the warehouse. Some travel to other locations may be required occasionally for events.
You will be an enthusiastic team player with strong communication and interpersonal skills. You will be organised and able to manage multiple tasks and priorities, and work to deadlines.
Alongside your related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.
Ideally, you’ll have experience of fundraising, customer-facing support, and/or events administration in the charity sector. However, charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.
WHAT WE OFFER
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Starting at £25,625 with progression up to £29,725 p/a
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Term: Initial fixed term of 12-months
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28 days, plus Bank Holidays
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Healthcare Cash Plan
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Quarterly Staff Recognition Award
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A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do”
To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.
Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.
The client requests no contact from agencies or media sales.
The Senior Finance and Payroll Officer provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose.
A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship.
Keeping up to date with finance and payroll software advances and integrations, the Senior Finance and Payroll Officer will also review and report on efficiencies and improvements across our finance functions.
The successful candidate will:
- Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
- Proactive and solutions-focused, with the confidence to identify and suggest process improvements
- Experience of using accounting systems such as Xero and related finance tools
- Collaborative approach, with the ability to build positive working relationships across teams
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.
If you have any questions about the role, please contact us via the email on our website.
The client requests no contact from agencies or media sales.
Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.
You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.
If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.
Apply now. An application pack, including full job description and person specification, can be downloaded from our website.
The closing date for applications is 01 April 2026
SCM is committed to keeping children and adults at risk safe and to equal opportunities.
A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Associated Country Women of the World (ACWW) is an international non-governmental organisation which works to amplify the voices of rural women globally. We are looking for an Executive Director for our small Central Office team which works with member organisations and individuals in the UK and around the world to ensure that rural women are represented, recognised for their critical importance in society, and have a platform to influence policy makers. We combine advocacy and small-scale, women-led development projects designed by the local women who will implement them for the benefit of their communities.
This an exciting time to join ACWW in the lead up to our centenary and planning for the 32nd Triennial World Conference in 2029. We are looking to appoint an Executive Director as our current Executive Director will be retiring this summer.
The successful candidate will be reporting to the Board of Trustees and working with colleagues and trustees to foster relationships, partnerships and collaborations with individuals, funders and networks in line with the Association’s objectives, priorities and values. You will have an important contribution to make in all aspects of the Association.
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life including groups currently underrepresented in our workforce.
This role is offered as full-time. If you have successful charity sector experience, ability to build and maintain positive relationships and are looking to work for a charity focused on championing women’s empowerment and advocating for change, we’d like to hear from you. Please see application pack for further details and to apply.
The client requests no contact from agencies or media sales.
The role
The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events.
They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends.
The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation.
Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan.
To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes:
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project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed.
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project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan;
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ensuring that project delivery is on time and on budget, and that risk mitigations are in place;
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working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate;
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ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders.
Key accountabilities
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Demonstrable experience of working on projects and/or events.
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Experience working in a fast-paced environment, managing a potentially unpredictable workload.
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Knowledge and experience of using IT systems.
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Experience and knowledge of social media and its applications.
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Experience of community outreach and engagement.
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Ability to carry out events in evenings / weekends as required.
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To conduct other tasks and duties as considered reasonable by the CEO.
This role involves a Level 3 Apprenticeship with Colchester Institute.
We use your voice to improve health and care in Essex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting: Housing Officer & Support Worker.
Location: Telford & Wrekin – onsite only
Hours: 36, 32 & 18 hr posts available (Please indicate preference when applying)
Salary: £13.60 p/h (reviewed in April)
Contract: Permanent
The role
Stay is a Telford based charity that supports people experiencing homelessness by providing a range of supported accommodation and tailored support services. Its aim is to help individuals reach their potential and progress toward longer term housing solutions that promote positive wellbeing and healthy lifestyles.
As a Housing Officer & Support Worker, you will play a vital role in delivering intensive housing management and personalised support to people from diverse backgrounds. Using strength based and Trauma Informed Practice, you will ensure each person receives the guidance they need. You will offer a warm welcome to new tenants as they begin their journey with Stay, ensuring they feel informed, safe, and comfortable in their new environment. Through choice led planning, you will support tenants to work toward their housing aspirations and achieve their personal goals.
What you need
A full, valid UK driving licence
A vehicle insured for business use
An enhanced DBS check (cost covered by Stay)
What we offer you
We offer a friendly, supportive, and flexible working environment where your contribution is valued. You’ll benefit from:
✅ 25 days annual leave plus 8 bank holidays (enhancements for length of service)
✅ Birthday off following completion successful probationary period
✅ Regular supervision and guidance
✅ Access to our Employee Assistance Programme providing GP access and wellbeing support
✅ Pension scheme
✅ Eligible for a Blue Light Card discount scheme
✅ Fully funded training and continuous development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sussex Beacon is at a pivotal moment in its history as we move to re-instate our clinical care and evolving our hospice offer to become the first LGBTQ+ Hospice with a specialism in HIV palliative care.
As Finance Manager at The Sussex Beacon, you will be joining a small but agile senior management team helping us to drive forwards our strategy and business planning.
We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.
You will report directly to the CEO and work closely with our volunteer Finance Director to ensure that we meet regulatory requirements and provide accurate information to our Board of trustees.
Please send your CV and a covering letter addressing how you meet the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Philanthropy Officer to support our Major Giving programme, working with trusts, foundations, statutory funders and high-net-worth individuals to grow income and build strong, long-term relationships.
You will research funding opportunities, prepare high-quality grant applications and proposals, manage funder relationships and deliver effective stewardship and impact reporting. You’ll also support donor communications, campaigns, and Major Giving events, while maintaining accurate records using Salesforce.
This is an exciting opportunity for someone who is organised, proactive and motivated by purpose, with a passion for building partnerships that enable meaningful change.
The closing date for applications is 17 March. We will begin reviewing applications as they are received, with first-stage interviews conducted online on a rolling basis. Shortlisted candidates will then be invited to attend a second interview in person at our Chippenham office during the week commencing 23 March. Early applications are encouraged, as interviews may be scheduled before the closing date.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Sitting within our people and organisational development team and reporting into the senior learning & organisational development manager, you’ll support us with a wide range of administrative duties across the learning & development; people; equity, diversity and inclusion (EDI) and internal communications & engagement functions.
As the first point of contact for all learning management system (LMS) user and administrative queries you’ll maintain and housekeep our LMS as well as help coordinate and administer internal and external training programmes, workshops and learning events. You’ll also provide administrative support across our core people activities, including invoicing, onboarding, offboarding, and the employee lifecycle processes.
You’ll use our HR management systems to develop and maintain regular people management reports and liaise with the people and EDI teams to ensure employee and training records are updated.
About you
You’ll have experience of working with information systems ideally within a HR function and be able to use an administrative system or database. You’ll have the ability to work as part of a small hybrid team and possess strong organisational skills and excellent written and verbal communications skills allowing you to always work together when in the office or when working from home. You’ll understand the importance of working accurately and with attention to detail within a confidential framework and can plan and organise your own workload.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home with a minimum 2 days in the office which will be Tuesday and Wednesday.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Monday, 9 March 2026 9 am
Interview date week commencing 16 March 2026
We reserve the right to close this advert early subject to volume of applicants. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
You can view the jod advert in Welsh by visting the Work with Us page on our website.
Stepping Stones North Wales is a specialist charity providing free trauma-informed counselling and therapeutic support services to adult survivors of childhood sexual abuse across the six counties of North Wales. We work from a trauma-informed, survivor-centred approach and are committed to creating safe, inclusive and empowering services. Our work is underpinned by compassion, integrity, and a strong commitment to equality and social justice. All of our services are available in both Welsh and English.
Purpose of the Role
The Volunteer and Stakeholder Engagement Officer will play a key role in strengthening Stepping Stones North Wales’ capacity, reach and financial sustainability by recruiting, supporting and retaining volunteers, and by building positive, effective relationships with key stakeholders across North Wales. This role will help raise awareness of our services, support partnership working, and ensure volunteers feel valued, supported and aligned with our trauma-informed ethos.
Key Responsibilities
Volunteer Engagement
- Develop and implement a volunteer recruitment strategy aligned with organisational needs and values.
- Recruit, onboard and induct volunteers, ensuring safer recruitment practices are followed.
- Act as the main point of contact for volunteers, providing ongoing support, supervision and guidance.
- Coordinate volunteer training, including safeguarding, boundaries and trauma-informed practice.
- Ensure volunteers feel valued and recognised for their contribution.
- Maintain accurate volunteer records in line with GDPR requirements.
Stakeholder Engagement
- Build and maintain effective relationships with external stakeholders, including statutory services, voluntary sector partners, funders, businesses and community groups.
- Support the CEO in representing Stepping Stones North Wales at meetings, forums and events across North Wales.
- Support partnership working to improve referral pathways and joint working opportunities.
- Assist with stakeholder communications, including updates, presentations and reports as required.
Promotion and Awareness
- Support the promotion of Stepping Stones North Wales’ services to professionals and the wider community.
- Work with colleagues to contribute to outreach activities, events and campaigns.
- Gather feedback from volunteers and stakeholders to inform service development and improvement.
Client support
- Support the complimentary client support groups within North Wales.
- Develop partnership working in the community to deliver activities and education to support groups.
- Research and set-up of new support groups within North Wales.
- Support the Clinical Lead and work with counsellors and staff to ensure safe transition and support of clients within support groups and in moving from counselling into support groups.
Governance, Safeguarding and Quality
- Work within Stepping Stones North Wales’ policies and procedures, including safeguarding, confidentiality and data protection.
- Uphold the organisation’s trauma-informed and survivor-centred values at all times.
- Contribute to monitoring and evaluation by collecting relevant data and feedback.
Person Specification
Essential
- Experience of recruiting, coordinating or supporting volunteers.
- Strong interpersonal and communication skills, with the ability to build trusting relationships.
- Understanding of safeguarding and professional boundaries.
- Commitment to trauma-informed, survivor-centred practice.
- Ability to work independently and manage a varied workload.
- Good organisational and administrative skills.IT skills, including use of email, databases and Microsoft Office or similar.
- A commitment to learning Welsh (both written and spoken) and to championing the Welsh language at every opportunity.
Desirable
- Experience of working within the voluntary or community sector.
- Experience of stakeholder engagement or partnership working.
- Knowledge of issues relating to childhood sexual abuse or trauma informed practice.
- Experience in drafting funding applications.
- Experience of working across North Wales or in rural communities.
- Welsh language skills (spoken and/or written).
- Full driving license and own vehicle (all travel expenses will be reimbursed).
Values and Behaviours
All staff and volunteers at Stepping Stones North Wales are expected to: - Work in a way that is compassionate, respectful and non-judgemental. - Demonstrate a strong commitment to equality, diversity and inclusion. - Maintain professional boundaries and confidentiality. - Act with integrity and accountability. Adhere to our Whole Team Approach to all that we do.
Safeguarding
Stepping Stones North Wales is committed to safeguarding adults and young people. This role is subject to safer recruitment processes, including references and an enhanced DBS check.
How to Apply
Applications are welcome via email. Please send an email, which includes your CV and a cover letter to the email address on listed in the advert on our website by 10pm on Monday 9th March.
The cover letter must be no more than 1000 words and briefly, using bullet points, demonstrate your skills, experience, and suitability for the role.
Your CV must include details of two references. These will only be contacted after we have appointed the successful candidate.
Details for arranging an informal discussion about this role can be found on the advert on our website.
The client requests no contact from agencies or media sales.
Do you have a head for fundraising and a heart for animals? This is your chance to become the face of Blue Cross in the south region! We are recruiting for a Regional Fundraising Officer (South) to join our community and events team. This is a hybrid role based at our Burford office.
More about the role
This is a varied and vibrant position where no two days are quite the same. You will work closely with the Community & Events Manager to develop and bring to life regional community fundraising plans that truly resonate with local people across the South of England and Wales. A major part of your focus will be managing and stimulating growth in the areas surrounding our rehoming centres, retail shops and vet hospitals. You will be championing our classic fundraising campaigns, such as Paws for Tea, while also spotting new opportunities to increase income and supporting our incredible "Do it Yourself" fundraisers to help them reach their full potential.
Beyond the numbers, this role is about relationships. You will be building and nurturing volunteer networks, recruiting new faces, and developing fundraising groups that can respond quickly to new opportunities. You will also identify and apply for ‘Charity of the Year’ partnerships with local businesses and managing those corporate relationships. Whether you are supporting local events, encouraging fundraisers to get involved through internal communications, or ensuring our donors feel valued through careful stewardship, you will be key to our growth. You will also be completing administration tasks to keep things running smoothly, such as financial coding, raising purchase orders, and liaising with our data team to ensure every penny is accounted for.
This is a hybrid role with 2 days a week from our Burford office. There will also be regular visits to our rehoming centres, retail shops and vet hospitals in the South region.
About you:
To thrive in this role, you will be a confident and articulate individual who genuinely loves connecting with people. We are looking for a self-starter who can motivate themselves and others, seamlessly switching between chatting with a local volunteer group, pitching to a corporate partner, or collaborating with our internal teams. You should have a proven track record in community fundraising and the organizational skills to juggle multiple projects.
We are looking for someone with a flexible attitude who isn't afraid to make decisions and take the lead when necessary. You will have a proactive approach to growth, constantly looking for new opportunities to expand our fundraising reach and build on our income.
Essential Qualifications, Skills, and Experience
· Full driving licence and have transport readily available
· Demonstrable experience in Community fundraising role
· Demonstrable experience in running regional local fundraising appeals
· Recruitment and managing volunteer fundraising groups and individual fundraisers
· Planning of fundraising events programme and evaluation of fundraising opportunities
· Working with other fundraising teams to deliver diverse activities including events, corporate partnerships and key supporter/cultivation activities
· Excellent written and face-to-face communication skills, with an aptitude for interacting with colleagues and supporters on all levels
· Proficient computer skills in Microsoft Office (Word, Excel, Outlook), databases and the Internet
· Ability to demonstrate and apply Blue Cross values of compassion, courage and inclusivity
Desirable Qualifications, Skills, and Experience
· Knowledge of fundraising databases (ideally Dynamics 365)
How to apply
Click the apply button below and complete the online application process before the closing date on Tuesday 3rd March 2026.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
· 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
· Pension scheme with enhanced employer contribution
· Life assurance
· Unlimited access to an employee assistance programme
· Programmes for physical and mental wellbeing support
· Free access to GP via MetLife
· Recognition scheme
· Annual volunteer days
· Claim for professional fees
· Charity worker discounts across a variety of retailers.
We want you to feel valued and supported throughout your career with us. For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



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