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Director of Healthcare Operations & Income
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Director of Healthcare Operations & Income
Hybrid
Full Time/Permanent
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services including our Ambulance Operations and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as SJA Volunteers, and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. And now with a new strategy and after a review of our current structures were recruiting to a new National Head of Ambulance Operations to help take our delivery to the next level and build our services.
Job Summary
In a newly refreshed role, were looking for an outstanding individual, someone that will bring robust experience in aligned fields, is used to working in a challenging but rewarding environment, enjoys leadership and is genuinely driven by the cause of St John.
We have huge ambition at St John to increase our income, reach and impact and as lead Director, you will hold overall responsibility and accountability for the Healthcare Operations Directorate encompassing Event Healthcare, Ambulance Operations and Community Healthcare delivery. You will drive the commercial ambition of your portfolio, shaping strategy, setting direction, and delivering against stretching targets. You’ll work closely with volunteer leaders across the organisation, forging strong partnerships that strengthen our impact and help us build new community centred healthcare provision.
You will take the lead on our engagement with the Care Quality Commission (CQC) and key external partners, regulators, stakeholders and commissioners, including Event Customers, ICBs, Trusts and the wider NHS. Central to the role is championing innovative, high quality, patient centred services that are reliable, financially viable, effective and continuously improving. You will provide visible, motivational leadership across your directorate, embedding our HEART values and positioning our services as an employer of choice beyond the NHS. Alongside fellow leaders, you will share collective responsibility for delivering the charity’s strategic objectives, while confidently managing a significant P&L of approximately £20m+.
About You
You will be degree‑educated (with a relevant master’s desirable), ideally hold a clinical qualification such as Registered Paramedic. You’ll bring substantial senior leadership experience in large, complex organisations, with a strong track record in delivering ambulance or health service strategies, leading in CQC‑regulated environments, and managing a commercial operation of £20m+ with full P&L accountability. You’ll have experience shaping effective policies and processes, leading large staff and volunteer teams, and delivering complex change programmes. Exceptional interpersonal, influencing and people‑centred leadership skills, underpinned by emotional intelligence and collaboration, are essential.
About the Role
- To lead and hold overall responsibility and accountability for our major services including Event Healthcare, Ambulance Operations and Community Healthcare delivery.
- To hold overall accountability for a significant P&L and ensure adherence to plan
- To ensure that our services are patient focused, responsive, safe, effective, well led, and sustainable, and hold overall accountability for CQC leadership and the highest standards of delivery.
- To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Inspire excellence, compassion and commitment in your leadership team
- In collaboration with key colleagues, lead on the development of effective business and commercial development and marketing strategies that drive revenue surplus, enhance market share, and strengthen brand value.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams, including Events and Ambulance Operations, and the business and to ensure we meet compliance of all Healthcare Operations contracts, continually measuring and acting on customer/stakeholder feedback
- Cultivate relationships with external stakeholders, partners and customers (including key Event customers, Association of Ambulance Chief Executives (AACE), ICB’s, and NHS England), ensuring the Charity is well positioned to capitalise on potential business and funding opportunities
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Thank you!
These two new roles will add capacity to our Outreach Support work, joining two colleagues who are currently supporting people to access private rented accommodation as part of the Refugee Homelessness Prevention Project across Greater Manchester.
This area of work is relatively new to Boaz, and is continuing after a successful pilot last year (a GMCA funded project, as part of their Refugee Welcome Programme). Through this pilot, we worked with over 200 people and supported 92 people to move into accommodation and sustain a tenancy. We saw referrals continue to rise last year, and know that this work is needed now more than ever.
The two new roles will involve working with single adults recently granted refugee status who have been assessed as having no priority need following a homelessness assessment and are rough sleeping, at risk of rough sleeping, or living in off-the-streets accommodation. The successful candidates will also work with families who have been granted refugee status and who are living in asylum hotels or temporary accommodation and need support to find onward accommodation.
In accordance with the Christian ethos and values of the Boaz Trust, the Support Worker is responsible for participating in the successful delivery of a frontline support service working with people who are facing homelessness after being granted refugee status:
The post holder will:
- provide practical and holistic support to people with refugee status who are referred into the project (individuals and families)
- build positive and productive relationships with colleagues in local authorities, housing providers, landlords and voluntary sector organisations
- play a supportive and collaborative role working alongside the wider staff team.
We're looking for two candidates with:
- Experience working to support marginalised people from diverse backgrounds in a casework role in a housing or homelessness context
- Highly effective communication and interpersonal skills, including communicating with those whose first language is not English
- An empathetic and patient approach when working with people.
If this sounds like you, we'd love to hear from you!
Find out more and and apply by downloading the recruitment pack below. The 'recruitment pack' contains a full Job Description and Person Specification as well as more details about the role and the organisation and how to apply.
The deadline for applications is 11.59pm on Tuesday 10th March 2026.We look forward to hearing from you!
Registered Charity
11 - 20
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Campaigner
Reporting to: Campaign Manager
Line reports: None
Salary: £32,000 per annum pro-rata (£25,600 per annum for 4 days per week)
Hours: 4 days (30 hours) or 5 days (37.5 hours) per week, with flexibility over working hours (core hours are 10.00-16.00).
Duration: 1-year contract renewable subject to funding
Start Date: As soon as possible
Location: London/Hybrid – currently, our expectation is minimum 1 day in the office. So potential candidates are aware, we are undergoing a period of consultation within the team to change our policy to minimum 3 days in the office (core days in the office Tues & Weds). Please note we are currently based in Tottenham Hale, with the view to move offices to Highbury & Islington in May.
Job Description & Person Specification:
Campaigner
Anti-oppressive statement
Foodrise is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
Inclusive Recruitment
We have an opt-in Enhanced Chance Interview Scheme for candidates who declare a disability and/or are a person of colour and meet the essential criteria of the role profile. The scheme aims to provide a first-stage interview for candidates who meet the essential criteria of the role and opt-in to the scheme.
If you would like to be considered under this scheme you must meet the essential minimum criteria for the role as outlined on the job description. You should take time to provide examples that you meet each of the essential criteria in your CV and cover letter. Please ensure you select the relevant tick box on the application page ‘Enhanced Chance Interview Scheme’.
We are always happy to speak to candidates informally about the role before applying and encourage you to do so by emailing us.
About Us
Foodrise is a charity transforming the food system for climate, nature and justice.
We take bold action to uncover the root causes of injustice in our food system and expose how corporate power exploits people and the planet, while building truly just and resilient alternatives from the ground-up.
We speak truth to power. We take risks. We act where and when others won’t.
From launching legal action and producing hard-hitting research to working directly with local communities, we drive systemic change across food and farming, powered by grassroots energy and backed by the facts.
We exist to say what others won’t, do what others don’t, and never settle for “it can’t be done”. Change is possible, and we are rising to make it happen.
We are based in the UK and the Netherlands. See more about us on our website.
About the Role
The Campaigner will support the development and delivery of campaigns that drive positive change within food systems. This role is ideal for someone early in their campaigning career who is passionate about influencing decision‑makers, mobilising public support, and helping deliver strategic impact across a variety of issues within food systems from dismantling industrial farming to delegitimising large corporations like large supermarket chains. This role will work collaboratively with colleagues across campaigns, so would suit an adaptive candidate with strong communication skills, keen to learn and grow within Foodrise.
Job Description
Campaign Delivery
- Support the planning, coordination, and implementation across a range of campaign activities, ensuring anti-oppressive practice is embedded throughout campaigns.
- Assist in monitoring political, social, and media developments relevant to campaign objectives.
- Support the conception and delivery of tactics such as petitions, public actions, stunts, digital engagement, supporter mobilisation and community organisation.
- Help track campaign progress and gather evidence of impact.
- Support the evaluation of campaigns, and reporting to funders.
Relationship Building
- Liaise with existing partners and stakeholders and help build support for Foodrise’s campaigns with other organisations and movements.
- Represent Foodrise and campaigns in external networks as required.
- Participate in European and global coalitions, networks and conversations, as required.
- Support the organisation of meetings, workshops, or events with external stakeholders.
- Assist with outreach to new stakeholders including decision‑makers or community groups.
Communication
- Draft compelling campaign materials including blogs, emails, social media posts, and supporter updates.
- Support the production of persuasive content for public audiences across digital channels and print.
- Assist in preparing briefings for internal stakeholders, external partners, or decision‑makers.
- Support media‑related work when needed, including drafting quotes, Q&As, or press materials.
Research & Analysis
- Contribute to thought leadership and conduct analytical background research to inform campaign strategies and brief colleagues across a range of topics.
- Support the development of evidence‑based campaign outputs such as reports and policy briefings.
- Build, clean and maintain datasets, and assist with data analysis.
Administration & Team Support
- Provide general campaign administrative support, including meeting logistics, note‑taking, and maintaining files or records.
- Help coordinate logistics for campaign activities, events, or communications outputs.
- Contribute to team learning and reflection by gathering feedback and insights.
- Support fundraising efforts where appropriate.
- Participate in organisation wide training, skills sharing, awaydays, socials.
Ways of Working
- Collaborative by default; independent work is balanced with regular coordination.
- Contribute to the development and embedding of anti-oppressive work across the organisation
- Flexible and adaptable in response to changing priorities.
- Present and available for colleagues, including regular in‑office presence.
- Proactive in communication, planning, and follow‑through.
Person Specification
Essential Knowledge & Experience
- A proven interest and understanding of food systems and social justice, acquired through study, activism or paid or voluntary work experience. (at least 2 years’ working experience or transferrable skills)
- An enthusiasm and broad understanding of advocacy, public campaigning, or digital mobilisation to inform development of effective campaign strategies.
Essential Skills
- Excellent writing, analytical and research skills.
- Excellent organisational skills, with strong attention to detail.
- Outstanding communication, interpersonal and presentation skills.
- The ability to work collaboratively; build, maintain and develop flexible working relationships.
- The ability to tailor information for different audiences, including decision makers, corporate executives and the media.
- A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Foodrise is a small, nimble organisation with fast-changing priorities.
- Shares Foodrise’s values: audacity, collaboration, impact, celebration, solidarity.
- Willingness to undertake some limited travel domestically and abroad.
What We Offer
- Personal training and wellbeing funds
- Regular team socials
- Workplace pension
- Enhanced parental leave
- Enhanced sick leave
- Cycle to Work scheme
- Home & Tech scheme
- Flexible working hours (core hours 10am-4pm)
How to Apply
Please apply via Charity Jobs with:
- Your CV (no longer than 2 A4 pages total)
- A cover letter (no longer than 1 A4 page) explaining how you meet the criteria in the person specification with examples, and why you would like to work at Foodrise.
Deadline to apply: 9am, 30th March 2026
Successful candidates for interview will be notified by 2nd April 2026
First round interviews will be held on 14th & 15th April 2026
Second round interviews will be held on 21st April 2026
For any questions, access requirements, or if you require the job description in a different format, please contact us.
AI policy – We understand that you may use AI to help with your application, however we want to hear your authentic voice throughout your application.
Registered Charity
21 - 50
Foodrise is a charity transforming the food system for climate, nature and justice.