Charity development manager jobs

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of domestic abuse.

We are seeking a Counselling Support Group Administrator to join our service delivery team. This is a fantastic opportunity for an experienced professional who is looking to make a real impact on women and children’s lives.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a skilled and compassionate Counselling Support Group Administrator, aligned with our feminist ethos and the needs of our service users, you will provide high-quality administrative support to the delivery of counselling and support group services for women affected by domestic abuse. You will bring experience in service administration within a sensitive or trauma-informed setting, with the ability to manage referrals, coordinate sessions, maintain accurate records, and support counsellors and volunteers through effective scheduling and communication.

You will play a key role in supporting the smooth running of services, including monitoring attendance and outcomes, maintaining safeguarding and confidentiality standards, and ensuring compliance with organisational and funder requirements. You will also contribute to service improvement by supporting reporting, data collection, and administrative processes that enable the ongoing development and effectiveness of counselling and support group provision.

If you are looking for a new job opportunity whilst making a real impact on women and children’s lives, we want to hear from you!

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills, and knowledge, relevant to this post.

Closing date for applications: To be considered on a rolling basis.

Interviews: To be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

Family Support Worker: Targeted Support and Community Programmes

Oasis Hub Lord’s Hill, Southampton

PART TIME, 20 HOURS PER WEEK

FIXED TERM CONTRACT UNTIL 31st December 2026 (with a view to extend – subject to funding)

SALARY: £15,250 per annum (£30,501 for 1 FTE)

We have a unique opportunity to join Oasis Hub Lord’s Hill as part of our work with students and families. This role will create a real impact in the Lord’s Hill Community by working alongside our Academy colleagues to support families of Oasis students and the wider community. Helping more families to engage with support and provision, including the therapeutic space of our city farm.

We’re looking for an individual who has a passion for supporting families and compassion for all, to take on this exciting role. You’ll need to be an effective communicator and ready to work with some of our hardest to reach families with drive and initiative. Best of all, you’ll be supported by a thriving team of people who are dedicated to supporting families and young people in our community, city farm and academy.

The successful post holder must have:

· Experience of family support

· Experience of managing and working with volunteers

· Good project management skills, able to balance a range of priorities.

· Good standard of basic education, including English and Maths Level 2

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this service, then please:

Apply with a CV via Charity Jobs or by visiting our website. Your Supporting Statement should be no more than two A4 pages and must address the following:

Please expand on your CV to tell us about the relevant experience you have in family support Completed applications should be returned by 9am Monday 19th January 2026.

If you have any questions about the role, please use our contact details on the job advert on our website.

Interviews will take place at the Oasis Academy Lord’s Hill, on Thursday 11th December 2025.

The successful candidate will need to be provide proof of the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Context and Background

The NSPCC relies on voluntary income for the majority of its work to keep children safe, prevent abuse and ensure every child has a voice. To secure long-term sustainability, the charity has reshaped how it engages supporters through the Engagement and Fundraising Directorate.

Within this, the Philanthropy and Partnerships Department brings together high-value audiences and supporter-led income. The Volunteer Board Fundraising team leads income generation through regional and national volunteer boards, volunteer-led fundraising initiatives and delivery of special events through our high value event committees. These activities play a vital role in maximising sustainable income, engaging senior volunteers, and supporting long-term supporter relationships.

The volunteer boards are made up of influential and successful senior stakeholders who feel passionately about the NSPCC and volunteer their time to help the NSPCC generate income and awareness. They employ a range of fundraising techniques to reach their goals – their focus being to use their networks and influence to secure income generating opportunities via events, corporate partnerships and major gifts from individuals.

The team works closely with colleagues in Philanthropy and Partnerships (corporate partnerships, major gifts, trusts and statutory), Public Engagement (marketing, brand, digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure volunteer fundraising is integrated into supporter journeys, delivers excellent experiences, and achieves strong ROI.

With the support of a Fundraising Manager, the role of the Fundraiser is to cultivate and steward key relationships and deliver special projects across the volunteer boards and their network to deliver against annual income plans.

Job purpose

· To contribute towards the delivery of sustainable income through regional and national volunteer partnerships and fundraising boards

· To contribute towards the delivery of annual income and engagement plans, ensuring volunteer activity is high-quality, compliant, and supporter-centric

· Build and manage relationships with senior volunteers and board members, maximising long-term support and value

· Provide operational support and management of volunteer partnerships & projects

Key relationships - Internal

· Member of the Volunteer Board Fundraising team

· Reports to a Fundraising Manager, Volunteer Board Fundraising

· Works with colleagues across Philanthropy & Partnerships, including Corporate Partnerships, Major Gifts and Trusts and Statutory

· Collaborates with Public Engagement (marketing, brand, digital) to support volunteer fundraising campaigns and engagement

· Works with Fundraising Operations (data, compliance, finance, procurement) to ensure processes are efficient and compliant

Key relationships - External

· Volunteer board chairs, members and regional ambassadors

· Senior supporters and networks (individuals and organisations) engaged through volunteer-led activity

· Agencies, venues and suppliers supporting volunteer fundraising

· External peers and networks within the volunteer fundraising sector

Main duties and responsibilities

Contributing to Volunteer Partnerships Strategy and Income

· Contribute to the delivery of the Volunteer Partnerships annual business plan to maximise net income and long-term value through the volunteer boards

· Support the high-value volunteer boards and their networks, ensuring their fundraising and engagement delivers sustainable income and long-term value

· Lead on delivery of specific fundraising projects

· Contribute to KPIs for income, supporter experience and ROI, addressing risks and identifying opportunities for growth

· Support the Fundraising Manager on the delivery of business cases for new volunteer-led initiatives

Managing Volunteer Relationships

· Steward senior volunteers and board members, ensuring they feel supported, inspired and connected to the NSPCC’s mission

· Provide tools, resources and guidance to volunteers to support their fundraising and advocacy

· Carry out research through a range of sources, to contribute to proposals, donor strategies and fundraising communications.

· Develop and create engaging materials for external audiences

· Ensure compliance with NSPCC policies, fundraising regulations and best practice in all volunteer-led activity

Collaboration and Centre of Excellence

· Act as a centre of expertise for volunteer-led fundraising across the NSPCC

· Collaborate with colleagues across Engagement & Fundraising to embed volunteer fundraising within wider supporter journeys and campaigns

Budgeting, Finance and Evaluation

· Contribute to the budgets for volunteer fundraising activity, whilst supporting the Fundraising Manager to accurately monitor income and expenditure

· Work with the Fundraising Manager to ensure accurate data capture and reporting

· To provide financial administrative assistance to budget holders, including processing invoices, placing orders, undertaking financial analysis, cash handling and banking in line with NSPCC policies and procedures. 

Responsibilities for all Staff within the Income Generation directorate

· To update databases and supporter information systems as directed, in line with Data Protection legislation and NSPCC policy and procedures. 

· To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities. 

· To adhere to all the NSPCC’s standards, policies and procedures. 

· To evidence an understanding of and commitment to the NSPCC’s values and behaviours. 

· To maintain an awareness of and comply with data protection regulations and internal data protection policies. 

· To be responsible for personal learning and development, to support the learning and development of others and the whole organisation. 

· To work in a manner that facilitates and encourages inclusion. 

· To be proactive in identifying ways to improve personal and team performance 

· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures 

· To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news

· A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Experience of building effective relationships through face to face interactions with existing and new high-level individuals and/or organisations, leading to securing fundraising income via long-term partnerships.

2. Commercially minded; ability to apply commercial knowledge and understanding to fundraising partnerships ensuring that NSPCC activity has a competitive edge in the market place. NSPCC fundraising activity must be appealing and commercially viable.

3. Exceptional project management skills; ability to see a project through from start to finish, reaching a desired income target. Must have meticulous planning skills and show great attention to detail. Must be self-motivated and highly proactive.

4. Target driven with proven financial management and reporting skills, including accurate budgeting and contingency planning.  A track record of achieving financial and departmental objectives. 

5. Knowledge of corporate social responsibility and individual philanthropic motivations and current trends in high value and corporate fundraising across the UK.

6. Excellent written and verbal communication skills to deliver fundraising pitches, ideas and project updates to a range of audiences in a clear, inspiring and confident way.

7. Able to work harmoniously with internal colleagues across teams to achieve joint objectives. Working collaboratively; demonstrating an understanding of other team’s goals and priorities. Able to negotiate successfully with others to achieve a desired outcome.

8. Ability to organise and plan own work, juggle competing demands, manage projects and establish clear timelines and priorities in order to meet agreed objectives.

9. Proven ability to demonstrate initiative and creativity. 

10. Experience of a fundraising CRM package is desirable but not essential; training provided. 

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Coeliac UK is seeking a highly organised and motivated Research Officer to support the charity’s research programme and the wider work of the Evidence and Policy Team.

Job Title: Research Officer
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (with the possibility of regular home working by agreement)
Salary: Circa £33,000 per annum
Salary Band: Specialist (SP4)
Line Management: None
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 26th January 2026 (early applications may be reviewed as received).

This is an exciting opportunity to contribute to high-quality research that helps improve diagnosis, treatment and quality of life for people affected by coeliac disease. Working closely with internal teams, researchers and external partners, you will play a key role in managing research processes, supporting funded projects and ensuring research findings are accessible to a wide range of audiences.

Key Responsibilities:

• Support the administration and management of research funding calls, peer and lay review processes, and funded research projects.
• Provide support for internal research projects and appropriate third-party research related to coeliac disease.
• Organise and support research governance groups, including meetings, agendas and minutes.
• Search, review and summarise research publications for internal use and external communications.
• Assist with the organisation of the charity’s Research Conference and other Evidence and Policy events.
• Maintain accurate research records, databases and CRM systems in line with GDPR requirements.

About You

We’re looking for a detail-focused and proactive individual with a strong interest in research and evidence-based practice. You will ideally have:

• A degree (or equivalent) in a relevant discipline, with strong numeracy, literacy and IT skills.
• Excellent organisational skills and the ability to manage multiple priorities to tight deadlines.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• High attention to detail and confidence working with data, reports and publications.
• A collaborative approach and the ability to work effectively as part of a team.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: 26th January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Research Assistant, Research Coordinator, Evidence Officer, Policy and Research Officer, or Clinical Research Administrator.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the North Lincolnshire area.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11333 Stroke Support Coordinator

Location: Home-based, North Lincolnshire. However, frequent travel will be required as part of this role (this will include the need for regular home visits and may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week

Salary: Circa £16,400 per annum (FTE circa £27,435 per annum)

Contract: This is a fixed term contract until 30 September 2026, covering an internal secondment.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 25 January 2026

Interview Date: Week commencing 9 and 12 February 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:

• Making introductory calls to stroke survivors and carers, identifying their needs and their desired support pathway through the service.
• Delivering an effective service in line with case management principles ensuring that confidential and accurate records are kept on the CRM database.
• Organise and deliver community engagement activities such as awareness events and service presentations to promote the service and raise awareness of stroke and its risk factors
• Provide personalised information, advice and support using a person-centred approach through a variety of contact methods including home visits.
• Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.

About You

The post holder will have experience/background in:

• Providing person centred support.
• Working to improve outcomes for individuals/communities
• Using technology and IT systems to support your work and keep timely, accurate records.
• Working collaboratively with other professionals in a variety of settings.
• Delivering presentations and organising local events

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Ambitious about Autism, we believe in a a future where every autistic child and young person can be themselves and realise their ambitions. We're looking for a Finance Business Partner who's ready to bring insight, influence, and energy to a role that sits at the heart of our strategic decision-making.

This is more than just numbers. You'll be a trusted advisor to senior leaders across the organisation, helping them shape and deliver their financial plans. You'll work closely with ELT members and budget holders to build robust financial models, set budgets, and produce termly forecasts that drive real impact.

 As a key player in our finance team, you'll:

• Lead the monthly management accounts and reporting process
• Provide strategic and technical financial advice to high-profile projects
• Ensure financial implications are understood and embedded in decision-making
• Influence and negotiate with senior colleagues to help us meet our financial goals

 We're looking for someone who:

• Is a qualified accountant (ICAEW, ACCA, CIMA, CIPFA)
• Has trained at a top 15 accountancy firm or equivalent public body (e.g. NAO), or has strong experience in finance business partnering
• Can quickly get to grips with a complex environment and work independently
• Has experience in strategic finance and business planning
• Understands charity finance (SORP FRS 102) or has transferable IFRS/FRS102 knowledge and a willingness to learn

This is a fantastic opportunity to join a purpose-driven organisation where your financial expertise will help shape the future for autistic children and young people.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Are you an experienced leader in homelessness or housing? We’re seeking a Head of Homeless Services to drive innovation, support our team, and shape the future of our vital Restart service.

About Resolve

Resolve supports people facing some of the most difficult challenges in life, substance misuse and homelessness. Our aim is to help individuals move towards stability and independence, building safe, positive and sustainable lives.

We deliver this through two main services. Our Restart Homeless and Rough Sleeping service provides targeted rough sleeping outreach, supported accommodation for 14 tenants and long-term guidance to help people to move forward and avoid returning to homelessness. In addition our Drug and Alcohol Treatment service, based in Welwyn Garden City and Letchworth, provides abstinence-focused, psychosocial support for people seeking recovery. 

We are entering an exciting period of growth, with a refreshed brand and website, and a passionate team driving innovation across our services. We have a new strategic plan which looks to expand services, guided by our values of Trust, Passion, Partnership and Respect, to reach and help more people.

With the Government’s National Plan to End Homelessness and Welwyn Hatfield Borough Council’s new Homeless and Rough Sleeping Strategy, this is a great moment to join Resolve and help shape the future of homelessness and rough sleeper support in our community.

Purpose of the Role

The Head of Homeless Services will lead, develop and deliver all aspects of Resolve’s Restart service. You will oversee rough sleeping outreach, accommodation and intensive one-to-one support, ensuring people move towards secure housing and improved wellbeing.

This is both a strategic and hands-on role. You will inspire a dedicated team, drive service innovation, and strengthen partnerships across the sector, while ensuring high standards of care, safeguarding and compliance. Above all, you will play a key role in shaping the future of Resolve and making a lasting difference for people experiencing homelessness and substance misuse.

 

Salary: £35,000 – £40,000 (salary conditional on pending salary review)

Location: Hatfield, Hertfordshire (with regular travel across Welwyn Hatfield Borough and occasional travel to Letchworth)

Hours: Full-time, 40 hours per week (including a 30 minute per day paid break)

Holiday: 36 days annual leave including bank holidays

Contract Type: Permanent

Reports to: Chief Executive Officer 

Key Responsibilities

• Service Leadership & Delivery
• Team Management & Development
• Organisational Leadership
• Monitoring, Evaluation & Compliance
• Partnership & External Relations 

Person Specification

• Proven experience in the homelessness or housing sector.
• Confident in engaging with vulnerable individuals, including those in crisis.
• Significant team and people management experience.
• Excellent communication skills – verbal, written and interpersonal.
• Strong organisational and IT skills, including Microsoft Office, Teams and case management systems.
• A values-driven approach and commitment to equality, diversity and inclusion.
• Ability to manage day to day operations and also think ‘bigger picture’ and longer term.

Why Join Us?

This is more than a management role – it’s an opportunity to make a real and lasting difference. You will:

• Lead a passionate team at a time of growth and renewal.
• Shape and develop innovative homelessness and rough sleeping services.
• Work in a supportive, values-driven organisation in the heart of the local community.

Benefits

• Flexible working options to support a healthy work / life balance.
• An informal, friendly and supportive workplace culture.
• Access to professional clinical supervision and support, helping you develop and maintain resilience in a challenging and meaningful role.
• Free on-site parking or costs reimbursed.
• Enhanced 36 days annual leave entitlement (including bank holidays).

Ready to take on a Supporter Care Coordinator role where your work supports a meaningful cause?
 
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
 
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
 
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
 
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
 
Your responsibilities will include: 

• Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
• Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
• Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
• Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
• Working closely with colleagues across the organisation during key fundraising periods
• Liaising with suppliers and managing equipment used for in-house donation processing
• Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
• Being flexible to support fundraising events (e.g. London Marathon)

About You:
 
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
 
You’ll bring: 

• Experience using CRM and income processing systems within a charity environment
• Strong written and verbal communication skills
• The ability to work independently while thriving as part of a small, collaborative team
• A commitment to continuous learning and personal development
• A genuine belief in the mission, values and impact of the organisation 

Why Apply?
 
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is a brilliant time to join our Research and Impact team. We are at the start of a new strategy which has learning and development at its heart. We have embedded a strong monitoring, evaluation and learning culture within the organisation and have a highly evolved theory of change. We have a learning plan for the year ahead and a 5-year vision for where we want our learning culture to get to in the next strategy period. Our work is central to BookTrust’s ambition to deepen our impact for children and families, and build our profile, public affairs and income generation work in support of our overall mission.

We are looking for someone committed to and excited by the potential for research and insight to strengthen our impact for children and families, with a specific focus on our work with primary and secondary schools.

The role will suit a mixed methods researcher, with experience of data led problem solving – i.e. analysing and presenting data from a range of sources to develop and test hypotheses, generate insights and help others apply these to shape and inform decisions or drive change. It requires excellent written, verbal, and visual communication skills, and a keen eye for detail. The role requires someone who is happy to work collaboratively and flexibly in a changing environment, potentially changing focus and approaches in line with evolving organisational priorities. It requires high levels of organisation and the ability to manage multiple projects and priorities.

This is an early career position, but we are looking for candidates with one or two years’ relevant experience outside academia.

Please apply through our Career’s portal with your CV and a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Please also answer this question in your cover letter:

BookTrust sees good data, and good use of data as key to delivering our strategy. In your application, please tell us: what are some of the principles of good use of data that BookTrust should incorporate into our work? (Even if you use AI for a little help, please focus your answer on the principles that you personally feel are most important.)

Please also attach one or two examples of written outputs (reports, blogs etc) you have produced and also specify if you are applying to be based from our Leeds of London office.

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness. 

This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do. 

The key responsibilities of this role are:

Impact Measurement 

• Develop and maintain frameworks to measure the outcomes of all services and programmes. 

• Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change. 

• Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services. 

• Design simple, automated reporting processes to reduce manual admin and improve data use. 

Research & Insight 

• Lead internal research projects using beneficiary data, surveys, and feedback loops. 

• Scope and manage external research partnerships with academic institutions or sector bodies. 

• Design and deliver surveys to beneficiaries and the wider bereaved military community 

• Produce evidence to support service development, strategic decisions, influence national policy, and funding bids. 

• Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services). 

• Ensure that lived experience remains at the heart of the charity’s focus on understanding of the need. 

Communication of Impact 

• Create clear, accessible insight reports and data summaries for internal and external use 

• Lead the delivery of the annual Impact Report (content, structure, coordination with teams). 

• Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories. 

• Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling. 

Learning & Collaboration 

• Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations. 

• Contribute to team training on evaluation, feedback collection, and outcomes thinking. 

• Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads. 

Policy (Light Touch) 

• Track key developments in bereavement, Armed Forces, and youth policy 

• Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission 

• Build relationships with other research and impact professionals in the sector 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change. 
• Reviewing research and data produced by the charity and related external research previously published. 
• Understand the data structure and reporting capabilities of Salesforce. 
• Understand existing commitments (e.g. funder report, impact reports etc). 
• Taken ownership of our 2026 Community-wide survey (project will be handed over upon start). 

The 60-day goals for this role are:

• Audit current data quality and gaps across the F-Team Programmes. 

• Support the publishing of the 2025 Impact Report (NB this might have be published but let’s put it in for now). 

•  Scoped and invited members to join our first adult lived experience advisory group.

• Analysed and shared results of 2026 Community-wide survey. 

• Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors. 

• Identified 1-2 relevant conferences or forums for Scotty’s to present at. 

The 90-day goals for this role are:

• Held at least 1 adult lived experience advisory group session. 

• Created and shared the first quarterly Impact Review for internal use.

• Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year. 

• Proposed an outline for the Annual Family Feedback Survey in September. 

About You

Must-Have 

Proven experience in research and/or impact evaluation, ideally in the charity or public sector 

Strong skills in data collection, survey design, and analysis 

Excellent written communication and reporting skills 

Able to translate data into real-world insight 

Nice-to-Have 

Experience working with or around the Armed Forces community 

Understanding of trauma-informed or bereavement support practices 

Experience producing Impact Reports or funding insight packs 

Familiarity with Salesforce or CRM data tools 

Some knowledge of public policy or third sector trends 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

The Salvation Army is recruiting a Head of Data Insight. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action. 

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Data Insight who will be responsible for ensuring internal teams have the knowledge at their fingertips to make informed fundraising decisions and improvements across the supporter experience.

As Head of Data Insight you will lead your team to provide essential audience and financial insights, underpinning marketing and fundraising activities, with a key focus on building frameworks to monitor effectiveness, support financial reconciliation and foster a high degree of trust within the data function. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a data insight strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values. 

To be successful in this role you will have; 

• Substantial experience of delivering data insight within a complex organisation 

• A confident people leader and collaborator 

• Ability to influence at a senior level and inspire and motivate colleagues. 

This is an exciting time to join The Salvation Army. If you are an ambitious experienced data insight expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for. 

To apply:

To find out more and to progress an application, please download the Candidate Pack and email us to arrange a chat with the THINK Recruitment team. All suitable candidates will be required to undertake the selection process outlined in the Candidate Pack including those who express interest directly through the TSA website. 

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy. 

Location:

The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. We require the post-holder to work a minimum of 2 days per week from THQ. 

Timeframes: 

Role closing: midnight Tuesday 27th January – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date 

1st Stage interviews (virtual): Wednesday 4th February 

2nd Stage interviews (in person): Thursday 12th February 

We are looking for a Senior Direct Marketing Officer to manage a team to deliver a Lottery & Lead Generation programme for a well loved animal welfare charity.

This is a London based role with a 50% hybrid working model.

The Charity
A welcoming and collaborative animal welfare charity, dedicated to protecting animals in need and improving quality of their care.

You will be joining a highly respected, passionate organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days annual leave in addition to eight days paid public holidays, a competitive pension scheme, a health cash plan and paid maternity and paternity leave, as well as much more!

The Role

Your role will encompass operational managament and implementation of the lottery and lead generation programme, budgeting and forecasting, monitoring and reporting of campign results and relationship management.

You will lead a team of three to deliver manage multiple direct dialogue and direct marketing projects to acquire and develop supporters who give via a regular gifts.

Lead the development and growth of the Lottey product, along with its integration with raffles. Identify new opportunities, research and produce proposals for testing.

Drive the creative and functional development of the lead generation programme to maximise the conversion of leads to a regular givers.

The Candidate
Proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of Direct Marketing acquisition and retention across a range of media channels, including Direct Dialogue, Telemarketing, DRTV, Digital and/or Direct Mail.

Previous line management experience.

Proven ability to analyse results of campaigns.

Ability to build rapport and present to a range of audiences and work with both internal teams and external suppliers. negotiating costs, managing relationships and ensuring positive outcomes.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £30,025 per annum if based in London. £27,375 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Friday 16th January 2026

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

The Mentoring Coordinator will contribute to upReach's mission, by helping to manage the day to day running of our professional mentoring programmes (Professional Mentoring and Ask an Expert). Professional Mentoring sees students on the upReach programme matched with a professional for a six month period, while Ask an Expert allows students to directly contact professionals for one-off conversations.

GRADUATE SCHEME SUMMARY

The Mentoring Coordinator role is part of upReach’s Future Charity Leaders Programme (FCLP). The FCLP provides you with a unique opportunity to:

• Work directly on the upReach mentoring programmes, supporting young people and professionals to form successful mentoring relationships (4 days per week), while also;

• Gaining exposure to various aspects of charity management through 6-month rotations (1 day per week).

• Receiving training in Leadership throughout, and have the opportunity to complete an apprenticeship in Leadership and Management after 18 months on the programme (in place of rotations). 

The FCLP is designed either for high-calibre graduates from any university, academic subject and background - or for those with experience in the corporate world who are looking for a career change and experience in the charity sector. 

CORE RESPONSIBILITIES

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities. 

The Mentoring Coordinator will be responsible for ensuring that upReach’s mentoring programmes (Professional Mentoring/Ask an Expert) operate smoothly and effectively, and will report to the Volunteering Programme Manager. You will work alongside the Programmes and Partnerships teams to ensure that matches are successful, and that both mentors and mentees have a positive experience of mentoring at upReach.

1) Supporting the smooth running of mentoring programmes:

• Deliver day to day operational tasks, including making mentor and mentee matches and responding to professional/student queries received via the Mentoring inbox and the mentoring platform;

• Act as the primary point of contact for mentors/professional volunteers and students using the upReach mentoring platforms, and take action to resolve any issues raised;

• Proactively monitor the success of all mentoring relationships/interactions using mentoring platform data, identifying any concerns and taking action to resolve them;

• Develop and deliver training sessions and resources with the support of the Volunteering Programme Manager to ensure that mentors, professionals and mentees have a high-quality experience.

2) Supporting Partnerships and Programmes teams:

• Work with the Programmes team to encourage Associates to register for and participate in the mentoring programmes;

• Work in collaboration with the Programmes and Partnerships teams to help ensure that all mentoring outputs are delivered effectively and on time, and support them with reporting back to partners;

• Act as the point of contact for employer partners whose primary activity is mentoring, and provide updates on impact measurement for these partners.

3) Rotations in different areas of charity management  

• As part of the FCLP programme, work on rotational projects designed to give you a greater exposure and understanding of the different areas of charity management;

• You will have a six month rotation in each of the following areas during your first 18 months on the programme: (1) Fundraising, Partnerships and Comms, (2) Operations and Strategy (3) Project and Product Management;

• Each week you will work on projects related to your current rotation (7.5 hours per week). These projects will be agreed with your Rotation Manager, in line with the learning objectives for each rotation.

4) Leadership training and development

• Participate in training every six weeks on different soft skills within Leadership through an external training provider during your initial 18 months on the programme. This training will take place through a mixture of online and face to face sessions. Training sessions will include:

  • Communication

  • Understanding different working styles

  • Conflict Management

  • Emotional Intelligence

SKILLS AND EXPERIENCE

The ideal candidate for Mentoring Coordinator should display these skills: 

• Strong communication skills, both written and verbal;

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines;

• Good problem-solving skills;

• Self-motivation and an ability to work in a small team as well as independently;

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation. 

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication;

• Managing and prioritising a varied workload.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 16th January at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

ABOUT THE ROLE

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Co-ordinator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Co-ordinator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.

ABOUT BPNA

The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution. 

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

JOB PURPOSE

This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.

The purpose of this role is to:

• Support the organisation and delivery of virtual short courses

• Support the organisation and delivery of face-to-face short courses

For the full Job Description and Person Specification, see the attchment below

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 1 February 2026

Interviews aimed for: 11 February 2026

Please note that only shortlisted candidates will be contacted.