Community centre manager jobs

About Smile Train 

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Role Summary:

The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy. 

Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.

This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
 

Reports To: UK Fundraising Director
 

General Responsibilities:

• Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
• Line-manage the Database Manager and Supporter Experience Officer 
• Develop engaging donor acquisition and retention campaigns 
• Utilise data to inform and strategically target key donor segments 
• Create and execute direct communications to our valued supporters 
• Ensure all offline direct marketing campaigns are completed on time and within budget 
• Management of all campaign delivery, including post analysis 
• Reporting to senior stakeholders on performance of the offline individual giving programme

Specific Responsibilities:

Direct Mail 

• Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
• Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
• Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts 
• Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
• Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns

DRTV 

• Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:

• • Set-up of inbound telemarketing and SMS with telemarketing agency
  • Manage creative review and development
  • Manage weekly performance review and provide updates and recommendations to vendor
  • Review and approve media buying plans
  • Manage source code assignment and upload to database

• Management of external creative, media and contact centre agencies 
• Strategic planning, performance monitoring and reporting 

Sustainer Program

• Manage all monthly Direct Debit and other regular individual donations 
• Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts

Other Duties

• Working with external agencies, develop effective testing methodology to inform long-term investment decisions
• Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
• Approve cost estimates and media plans ensuring spend to budget across all campaigns
• Build and manage the offline individual giving programme budget across all channels
• Manage all invoice processing and complete monthly accruals for Finance
• Other duties as appropriate for this role.

Essential functions:

Sitting

Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
 

Required Education and Experience:

• 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels 
• Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
• Skilled with modern and traditional marketing and fundraising channels 
• Strong analytical skills with the ability to use data to drive decision-making 
• Able to take ownership of a process and to use problem solving skills to resolve issues.
• Fluency in a donor CRM, experience with Salesforce preferred
• Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams 
• Excellent people-management skills with the ability to coach and line manage staff
• Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
• Experience of managing creative agencies, printers and external agencies 
• Ability to communicate the impact of marketing efforts with data 
• Able to function both independently and as part of a global team.
• Familiar with the MS Office

Accountability Expectations: 

• Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

• Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities. 

• Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

• Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role 

• Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment 

Compensation Range: £50-£55K

Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.

Application Information:

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.

We are looking for enthusiastic, passionate and driven people to join our growing fundraising team.

Our Sunflower Appeal launched in June 2025 and aims to raise £5million by 2029 to open a new cancer centre at the Princess Royal Hospital, Telford. This will double chemotherapy capacity in the region, as well as adding outpatient clinics and diagnostic facilities for the first time in Telford. This is our biggest appeal to date, and we need to make sure that our fundraising team is robust and able to rise to this challenge.

We’re looking for people to support our amazing community of fundraisers and donors in the following areas:

- Corporate- we work with business from around our region, building long-term charity partnerships, engaging them in supporting events, and involving their teams in volunteering opportunities. One of our new team members will help us build on our programme of corporate engagement, looking across the region to identify and engage new supporters, as well as working closely with our existing friends in the business community. This role can be based at either our Shrewsbury or Telford office.

- Community- Community fundraising is at the heart of our charity, and we are constantly amazed by the commitment and creativity of our supporters across the region. We are looking for another member of our team to support community fundraising and make sure our community have a brilliant experience with us. This role will have a specific focus on building our support in Telford & Wrekin and will be based primarily in our Telford office.

Our Fundraisers need to be able to build successful relationships and will be motivated to make a real difference to their local community through their fundraising efforts. They will be confident, engaging and able to communicate our message to a wide range of people. They will be resourceful and able to identify opportunities, getting people involved in a way that suits them, and adds real value to our cause.

We are looking for the equivalent of two full time people to fill these roles. This could be one person working in each area, but we will consider part time and job shares opportunities for the right candidates.

We will be running a single recruitment process to fill all roles, to ensure we get the best mix of skills in the team. To apply, please indicate your preference for either Corporate or Community work in your covering letter or let us know if you are interested in both areas.

Please note that these roles require significant travel to visit our supporters, so a driving licence and access to a vehicle is essential.

The SMCA, a small charity, runs a successful  community Hub.  We have a small staff team who deliver a range of exciting activities, events and projects.  We work hard to ensure that there is something on offer for everyone in the community and are constantly developing new and exciting programmes.

We are looking for an exceptional individual to join us.  Experience in community development, working with children and young people or seniors is welcomed, but most importantly is willingness to get involved, confidence to lead on some activities and projects, flexibility - our days are often full of unforseen tasks/actions that need to be carried out.

You need to be a great communicator and really enjoy working with people.

If this post interests you then please get in touch.

Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age.  We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.

About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.

What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:

• Governance and strategy, including support for Trustee Board
• Oversee smooth running of the clinic
• Finance and fundraising
• Staff management
• Monitoring and evaluation of grant funding
• Development of new projects
• Partnership engagement with other agencies

The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.

Why join us?

• Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
• Satisfaction of leading a service with real and valued impact on the health of local people
• Opportunity to join and lead a friendly and welcoming team
• Employer Pension contribution
• Complementary therapy treatments at staff rate

Job Decription

NEON is seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will  transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.

With our expansion into a new 5,600 sq ft facility in  Vauxhall you will lead on the income generation annually by increased programming, events, room hires and membership to support 7-day-per-week programming and enhanced community reach. 

You will work closely with both our external  cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by  monitoring progress and continually adapting and improving effectiveness to meet changing needs

The postholder will:

• Expand income generation through studio hires, memberships, events, and trading

• Securing sponsorships, multi-year funding, and philanthropic donations

• Develop contracts and partnerships with schools, local authorities, and corporate entities

• Strengthening impact reporting and financial reporting and management

• Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026. 

• Role Profile 

• Essential Experience and Skills 

• 8 years plus demonstrable experience of income generation  and management, delivering on time and within budget 

• Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical 

• You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors

• You enjoy working in an entrepreneurial and creative , start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role

• You have resilience to change course and adapt priorities as needed by the business

• You are as comfortable working independently as you are as part of a team

• You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work

• Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages

• Willing to be based in our studio in Vauxhall

• Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners

• Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets 

• Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally 

• Ability to think, act and communicate strategically and creatively

• Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages

• Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Deputy Service Manager

Location: Based within the Non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. 

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us directly.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Vice-Chancellor’s Office
Development, Alumni and Campaigns Office

Development Manager
Ref: ALC1611

Starting salary from £38,784 per annum, dependent on skills and experience, with an annual increment up to £46,049 per annum. 

If you are passionate about philanthropy and excited to work with individuals to secure major gifts that make a lasting difference - we would love to hear from you.

This is an exciting time to join our fundraising team in the Development, Alumni and Campaigns Office. Our £100m fundraising campaign, Dare to Do Different, is underway and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience, you must have excellent communication skills and a proven track record in fundraising or relationship management.

This full-time post is available on an indefinite basis. 
 
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

We strongly encourage applicants from underrepresented groups to apply, including candidates who are disabled, Black, Asian or from an ethnic minority, and/or LGBTQ+. We welcome applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.   

Closing date: 19 January 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.

GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all GrowTH guests have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.

GrowTH, has four main projects that make up the charity’s activities. They are as follows:

• Night Shelter: provides volunteer-run winter shelter in Tower Hamlets from October to April each year. Homeless men and women are referred to GrowTH by local homeless agencies. Once accepted into the shelter, guests receive a warm welcome, a hot evening meal, a safe bed for the night, and breakfast in the morning. The resettlement support there provides every guest in the shelter with one-to-one support from GrowTH’s two Advocate Workers to help them move out of homelessness, with the aim of resettling them into stable accommodation. We accommodate up to 15 Guests in the Shelter each night, and typically shelter around 150 Guests each season.
• Housing: provides medium term (twelve-eighteen month) affordable move-on homes locally for some who have stayed in the shelter, or are referred in from other sources, in order to help them transition towards independence. Each Resident is provided with bespoke support towards their support needs by our Housing team. We currently have 31 residents across 12 flats.
• Day Centre: provides a safe space for guests to meet with the staff team for advocacy and support meetings. There will also be space for shelter guests to relax and ample opportunities for both staff and volunteer-led evangelistic events, as well as prayer ministry.
• Lazarus House: a community house project for male residents. The house provides an opportunity for men seeking a fresh start to confront deep rooted issues impacting their lives, within a safe, loving, disciplined and family environment. This is a key partnership with the local churches in which they provide discipleship for the Residents as well as fellowship, and GrowTH provide the practical support and housing.

KEY RESPONSIBILITIES

Providing day-to-day oversight and support to GrowTH’s various frontline projects

1. Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
2. Oversee the provision of one-to-one support to Residents and Guests
3. Manage referrals into the projects, and oversee move-on options for Residents and Guests
4. Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
5. Provide oversight for the development and implementation of new frontline projects

Providing strategic support for GrowTH across its projects, and the wider organisation

1. Oversee and regularly review the viability of GrowTH’s various projects
2. Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
3. Assist the Director with planning and strategic matters

Providing support to the wider GrowTH team

1. Support and line manage frontline staff in the Day Centre, Shelter, and Housing and Lazarus House projects.

DETAILED RESPONSIBILITIES

Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations

• Ensure the smooth running of the Shelter, Housing, Lazarus House and Day Centre operations.
• Oversee staff in making day-to-day decisions with regards to the support and casework given to Residents or Guests.
• Oversee the day-to-day logistics of the projects, and addressing any logistical challenges that arise.
• Resolve complaints and concerns raised by guests, residents, or staff effectively.

Oversee the provision of one-to-one support to Residents and Guests

• Along with other team members, provide support to Residents and Guests around their bespoke support needs – tenancy sustainment, finances, employment, health, and life skills, etc.
• Support frontline staff in the delivery of this support to Residents and Guests; assisting with suggestions or providing clear direction in their casework.
• Assist Residents and Guests in accessing support provided by other organisations or services.
• Oversee the provision of groups, activities, courses, or events to upskill Residents and Guests. 

Manage referrals into the projects, and oversee move-on options for Residents and Guests

• Oversee the referral process, and the individual referrals that come into the Shelter and Housing and Lazarus House. 
• Where required, assess prospective Residents or Guests for their suitability, and be able to clearly explain the individual projects and their criteria.
• Ensure that Residents and Guests are well prepared for their move ons from GrowTH’s projects, and oversee the presentation of move on options to each individual.
• Assisting frontline staff in the securing of onwards accommodation for Residents and Guests, which may include building strong connections with other providers, and researching new options.

Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements

• Ensure that the decoration, fittings, and furnishings throughout the Housing project, Lazarus House and Day Centre are of good quality, checked regularly, and replaced when required. And that all GrowTH’s projects are clean, welcoming, and functional.
• Liaise with the landlord, contractors, or other relevant parties regarding repair works.
• Ensure that routine fire safety checks are undertaken in all of GrowTH’s properties, and that gas and electric safety certificates are obtained. Ensuring compliance will all relevant health and safety legislation.

Provide oversight for the development and implementation of new frontline projects

• Provide ongoing operational oversight for Lazarus House, supporting staff and ensuring high quality care and support for the Residents.
• Identify and assess opportunities for future projects that will enhance GrowTH’s mission, working with the Director to develop any new initiatives, should opportunities arise.
• Lead the setup and successful launch of any new frontline initiatives or projects, in alignment with GrowTH’s vision and values.

Oversee and regularly review the viability of GrowTH’s various projects

• Perform and lead regular reviews of each of GrowTH’s projects, to ensure that they are performing well compared to their pre-agreed targets and KPIs.
• Ensure that rental income is maximised, and apply for grants for specific needs if required.
• Track and report on the expenditure of the various projects.

Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines

• Write and regularly update policies and procedures for the Housing, Shelter, Day Centre, and Lazarus House; in accordance with an changes in legislations, guidelines, or best practice.
• Ensure that staff are aware of the policies, well-trained, and follow these policies effectively.

Assist the Director with planning and strategic matters

• Review the Shelter, Housing, Lazarus House and Day Centre projects to identify areas for improvement.
• Meet with Director, Management team, and Trustees to plan the future of the projects.
• Meet with other organisations to learn and implement best practices.
• Assist the Director in organising and executing larger events and initiatives for the charity.

Support and line manage frontline staff in the Day Centre, Shelter, and Housing projects

• Provide line management to the frontline staff (currently Housing Workers, Advocate Workers, and Shelter Coordinator); including regular supervision, and appraisals.
• Supporting frontline staff in their roles; ensuring they have the training and resources that are required.
• Help to foster a supportive and collaborative team culture.

This role presents a rare opportunity to work for one of the world’s leading orchestras, and with its outstanding musicians, as well as celebrated conductors and soloists. Together with the Head of Production and other Stage Manager, the SM is responsible for the planning, coordination and delivery of the stage management, instrument transportation and technical requirements of the Orchestra.

The post holder will work closely with the Orchestra Committee (OC), all Philharmonia players and colleagues across the Orchestra Operations’ Team and work on projects that include concerts at the Royal Festival Hall, the Orchestra’s thriving residencies in Bedford, Leicester, Canterbury, Basingstoke, and at Three Choirs Festival and Garsington Opera, as well as other UK engagements, international touring, studio and recording sessions, chamber music projects and learning and engagement work, as required

Key Responsibilities 

• To work as a member of the Concerts Department to assist with the planning of all Orchestra activity,liaising with other departments, as required

• To assist in organising the transportation of the Orchestra’s instruments for all engagements including rehearsals, concerts, film sessions, audio recordings and tours, both in the UK and overseas, including preparing detailed truck schedules and loading lists for each project.

• To communicate truck movements and instrument logistics to players as required

• To safely load and unload the Orchestra truck and any other vehicle, as required, for all Orchestra activity

• To prepare stage plans in advance of each project using Concept Draw Diagram software, or similar, to update these plans with any changes and to take photographs of each setup for future reference

• To ensure the stage is set correctly, promptly and safely for any orchestra activity, and to liaise with conductors, soloists, agents, staff and members of the Orchestra as necessary, to establish any changes that need to be made and provide a safe, calm and supportive environment that allows musicians to perform at their best

• To ensure all stage moves (during performances and otherwise) are professionally and efficiently executed

• To liaise with the Royal Festival Hall and all other venues, in the UK and overseas, regarding the Orchestra’s staging needs, and to work with venue staff to ensure that any lighting/staging issues are promptly dealt with

• To keep an updated record of the Orchestra inventory and ensure that the Orchestral storerooms are kept well-organised, clean and tidy

• To work with the Head of Production, Stage Manager, Principal Percussionist and Timpanist and other players and staff as needed, to hire any instruments or equipment that may be required within budgets set by the Concerts’ Department, and to process any relevant invoices for purchases, instrument hire or repair

• To engage and supervise casual stage crew as needed throughout the orchestra’s activity, ensuring that such staff maintain the professional standards required by the Philharmonia

• To offer support to the Librarian[s], putting out and collecting pads of music, as required 

• To be responsible for performing regular maintenance on all equipment such as flight cases, music stands, acoustic screens and percussion equipment as and when required, and engaging specialist services where appropriate

• To ensure all Health and Safety policies and safe working policies are adhered to

• To be aware of issues surrounding musicians’ hearing health and take proactive steps to safeguard the health of the orchestra’s musicians at each and every engagement

• To represent the Orchestra as a member of the Concerts’ team, and maintain positive relationships with external venue staff, transport staff, instrument hire companies, agents, conductors and soloists.

• To undertake such other duties as may reasonably be required by the Company

Skills and Qualifications 

Essential: 

• Knowledge of the methods and practices employed in handling, packing, loading, unloading and stowing musical instruments and an awareness of their value 

• Good organisational skills with attention to detail and a high level of accuracy

• Good multi-tasking skills, able to prioritise whilst also working across a range of demands on a daily basis

• Excellent verbal and written communication skills

• Ability to look ahead to anticipate issues, to problem-solve under pressure and to quickly identify solutions

• Ability to work well both independently and as a team player

• Ability to work to deadlines, work flexibly and react to change quickly

• Excellent personal presentation

• Willingness to work unsocial hours both in the UK and abroad

• Full clean driving licence 

Desirable:

• Experience of orchestral stage management at a professional level

• Experience of stage planning software

• Access to a car 

• Ability to use databases/concert planning tools

• Ability to read music

• Working knowledge of Health and Safety in entertainment venues

Please see the full job pack on our recruit page, you'll be forwarded here once you press apply. 

THE ROLE:
The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support.

In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful.

You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered.

WHAT YOU’LL DO:
1. Manage the recruitment of young people

Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance.

• Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
• Contribute to the development of a ‘bank’ of recommended organisations to share with those young people who do not meet the charity’s referral criteria.
• Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets.
• Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can.
• Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance.
• Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes.
• Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes

2. Manage the triaging and scheduling of young people
Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time.

• Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support.
• Identify new approaches to managing the charity’s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them.
• Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person’s needs and circumstances.
• Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist.
• Strengthen the scheduling process of young people’s programmes at Empire Fighting Chance.

3. Manage a safety aware culture
Accountable for developing of a culture where safeguarding and safety are embedded into every aspect
of our work.

• Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice.
  Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity.
• Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies.
• Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations.
• Empire Fighting Chance is a charity (1156690) and a company limited by guarantee (08752389) registered in England and Wales.

4. Manage young people’s ‘Empire Experience’
Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes).

• Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym). 
• Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience.
• Work alongside the Head of Programmes and Community Outreach Manager to develop a ‘bank’ of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person.
• Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people – internally and externally).
• Use data and insights from young people to improve their experience.

5. Manage the provision of family liaison/support
Accountable for providing support to parents/carers of young people.

• Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme.
• Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people.

6. Line management of a team
Provide strategic direction to a small team in a supportive manner.

• Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making.
• Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity.
• Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs).

Extended closing date: Sunday,10th Jan, 2026 23:30

Community Fundraiser

Are you passionate about making a difference? Do you bring energy, positivity and a can-do attitude? Prospect Hospice is looking for a Community Fundraiser to join our friendly, supportive team and help local families facing life-limiting illness.

You’ll represent a charity with a person-centred approach to care, building strong relationships with community groups, businesses and supporters to secure vital funds for compassionate, specialist care.

Hours: 37.5 hours per week (part-time considered – minimum 30 hours per week)

The role

As a Community Fundraiser, you’ll:

· Build relationships with individuals, community groups, in-aid fundraisers, clubs/associations, volunteers and local businesses, attending events and inspiring supporters to reach their goals.

· Plan and deliver a calendar of community fundraising activities, working with the team to meet targets and steward supporters well.

· Manage key challenge events (London Landmarks, Swindon Half, Cycle Challenge, Bath Half and others) including budgets, suppliers and marketing to achieve net income targets and value for money.

· Lead the Christmas Tree Collection, securing sponsorship, coordinating volunteers and logistics, managing the budget and delivering income goals.

· Represent Prospect Hospice at events, cheque presentations and meetings as a confident ambassador for our mission.

· Work with the communications team to promote activity, ensuring fundraising regulations, health & safety and safeguarding requirements are met.

· Work flexibly, including occasional evenings and weekends, to maximise impact and exceed targets.

This is a dynamic, people-focused role where no two days are the same. You’ll have the opportunity to take real ownership of community fundraising activity, build meaningful relationships, and see the direct impact of your work in supporting patients and families. If you’re motivated by purpose, enjoy being out in the community, and want a role where your energy and ideas can truly make a difference, we’d love to hear from you.

What we’re looking for

· Experience building relationships with diverse groups and individuals

· Strong organisation and ability to manage a varied workload

· Excellent communication and public speaking skills

· Proactive, innovative approach to fundraising and supporter engagement

· Flexibility for some evening/weekend work

· Full UK driving licence and access to a vehicle

Our Values

We’re committed to creating a truly inclusive workplace where everyone can thrive. We value diversity of thought, ability and individuality, and we’re proud to be a learning organisation that encourages innovation and continuous development.

Benefits

· 27 days annual leave entitlement (plus bank holidays)

· Generous contributory pension scheme and life assurance

· Discounts with local retailers, gyms and service providers including Blue Light Discount Card

· Employee Assistance Programme

· Family-friendly policies and practice

· Free on-site parking

How to apply

Please submit your CV and a cover letter outlining your suitability and why you’d like to work with us.

Interviews will take place w/c 19th and 26th January 2026

Reporting to our Head of Student Representation and Partnerships, your main responsibilities will be to lead, coordinate, and evaluate student‑led campaigns that turn Bath Spa students’ priorities and lived experiences into visible, inclusive, and impactful action - empowering Sabbatical Officers, student leaders, and networks to deliver on their commitments.

On a day-to-day basis, you will be expected to facilitate campaign planning, create and manage campaign timelines, content plans, and event logistics, coordinate visibility across digital channels and campus spaces. You’ll also translate Advice Centre insights and feedback into campaign briefs and advocacy actions (e.g., policy proposals, open letters, meetings with university stakeholders). You may also provide training/mentoring for student leaders on campaigning, inclusive practice, and impact measurement. Throughout you’ll track progress and impact (surveys, engagement data, case studies); report outcomes and iterate based on evidence. To achieve this, you will be working with colleagues across the Student Representation & Partnership, and Student Experience teams, as well as University partners.

Your work will enable the Union to champion student voice and evidence‑based advocacy on issues affecting BSU students, while embedding equity, belonging, and collaboration across the Students’ Union and university.

Requirements and Qualifications

Valuable assets include the ability to plan, deliver campaigns with attention to detail and time management skills. You should have a personable manner with a genuine interest and motivation in understanding of student issues (housing, cost of living, sustainability) and ability to translate feedback into actionable advocacy

Rather than focus on traditional education requirements, it would be advantageous to have the lived experience in campaigning, lobbying and evidence gathering.

This role requires the successful candidate to undertake a basic DBS check.

Benefits

This full-time position offers:

· 30 days annual leave, plus end of year closure, and bank holidays

· AEGON Pension Scheme with up to 11% Employer Contribution

· Life Insurance x4 your annual salary

· Dental & Optical cash back plan

· Perkbox Discounts

· Cycle to Work Scheme & Discounted Membership to our on-site gym

· A range of Family Friendly & Health Policies to prioritise your wellbeing

· Structured induction and access to regular learning and networking opportunities

We are proud of the work we have undertaken to support all employees to overcome challenges and succeed in an open and inclusive workplace environment. We have been recognised as Leaders in Diversity, and signatories to the Mindful Employer Charter and the Employers Initiative on Domestic Abuse. We are currently participating in an assessment with LEXXIC Consultancy to be accredited for our work to support our Neurodivergent employees.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross per annum, depending on experience

Closing Date: 8 February 2026

Assessment Day: 16 February 2026

Are you looking for a new opportunity supporting volunteers to give their best?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

About the role

We are currently looking for a Volunteer Support Manager to join our innovative Young People, Volunteer and Business Support Directorate. You will manage the Volunteer Support Team and develop and maintain efficient volunteering systems used by our volunteers. This is a key role focussed on supporting the charity’s volunteering strategy and championing best practice in volunteering.

This is an exciting time to join the Sea Cadets with the opportunity to make a real difference to the way volunteers are supported and recognised. The Volunteer Support Manager will be responsible for the effective and efficient administration of the volunteer processes via Microsoft Forms and Power Automate, as well as reviewing existing and implementing new systems to make them as effective and as volunteer friendly as possible.

Responsibilities

• To maintain, review and update volunteering systems, processes and approaches ensuring that they are efficient, up-to-date and as volunteer friendly as possible
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre to ensure the delivery of effective and timely support to the volunteers
• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices to deliver effective and consistent support to the volunteers
• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
• To work with Volunteer Support Officers to develop systems and processes for managing the volunteer support workload and monitoring delivery standards
• To develop guidance and associated resources for the support of volunteers
• To manage the Volunteer Support elements of the Training and Admin website ensuring that the information is relevant, accurate and up to date

Requirements

• Experience of managing and motivating a large team
• Experience of managing, reviewing and refining complex administrative processes
• Experience of running effective CRM systems including the use of Microsoft Forms and Power Automate or similar products
• Experience developing processes which are targeted at both internal and external audiences
• Experience of delivering a first-class service to clients or customers
• An understanding of the voluntary and community sector, ideally within the youth field

Desirable

• Experience of managing or supervising a team based remotely
• Experience of being a volunteer
• Experience of managing an onboarding process with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first class customer service
• Experience of leading projects manging change with various stakeholders
• Experience of working with volunteers and the knowledge of how to ensure they are supported

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Position: Payroll Manager
Type: Part-time (28 hours a week), permanent
Location: Office-based in in London with flexibility to work remotely
Salary: £35,417* (FTE £44,339*) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical

* You will start at our entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note we will also consider alternative part time arrangements such as three days a week (21 hours per week).

We’re looking for a knowledgeable and people-focused Payroll Manager to lead our payroll service and help make sure every colleague is paid accurately, on time, and with confidence.

Based in our London office (with flexible remote working), you’ll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You’ll oversee the monthly payroll process end-to-end, making sure everything runs smoothly.

In this role, you’ll play a key part in creating a supportive and inclusive experience for our colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You’ll also mentor and support a Payroll Advisor, helping them grow and succeed in their role.

You’ll have:

• Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements
•  A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates
• Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s
• Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders
• Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions
• The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders
• Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting
• A collaborative mindset and the ability to build positive relationships across teams
• Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work
• A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning
• Strong communication skills, attention to detail, and a high level of integrity and confidentiality

This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Monday 26 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.