Community support team lead jobs

The role

The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.

Key Responsibilities:

 1. Training and Development

• Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
• Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
• Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
• Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
• Deliver both internal and external training sessions across TLC subject areas.
• Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
• Apply coaching and training expertise to support internal staff development and wellbeing.
• Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
• Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
• Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.

2. Income Generation

• Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
• Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.

3. Quality Assurance

• Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
• Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
• Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
• Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.

4. Partnership and Community Engagement

• Represent TLC at partnership meetings and events to promote training and development services.
• Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
• Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.

General

Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.

About us

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team. 

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Whitley Fund for Nature - Deputy Director (12 months Maternity Cover)
London | 3 days per week in the office
£58,000-£60,000
Closing date: Friday 26th March, 12pm

Charity People is delighted to be working in partnership with Whitley Fund for Nature (WFN) who are seeking an experienced, values-driven senior leader to join as Deputy Director (Maternity Cover) - a key leadership role focused on maintaining momentum, safeguarding key relationships, and continuing to generate income from a warm, well-cultivated portfolio.

WFN is an incredible nature conservation charity, generously supported for more than 20 years by our Patron HRH The Princess Royal and WFN Ambassador and former Trustee Sir David Attenborough. Established in 1993, it has channelled £26 million to 220 conservation leaders in 80 countries across the Global South, benefitting wildlife, landscapes, and people.

WFN offer long term, laddered support to courageous changemakers leading local solutions to the global biodiversity and climate crises; they are acting on the latest science and igniting projects with passion. Through these award winners we support work rooted in communities that creates lasting benefits for wildlife, landscapes and people.

With a clear, established strategy and a strong pipeline of committed major donors, this is a rare opportunity to step into a pivotal senior role and help steer an organisation with genuine global impact.

The Role
As Deputy Director, you will act as a key strategic partner to the Director and a senior figure across the charity, ensuring continuity during the maternity leave period. You will:

• Line manage two Heads of department (Head of Partnerships and Head of Communications), offering supportive, calm and confident leadership.
• Play a hands-on role in major giving, stewarding key supporters including HNWIs, family foundations and trusts.
• Support the delivery of WFN's income ambitions for this financial year
• Represent WFN at donor meetings, pitches, and engagement events, drawing on your own network where appropriate.
• Work alongside colleagues on the prestigious Whitley Awards, supporting donor engagement and communications linked to the event.
• Oversee high-quality proposals and reports, typically at the £5k-£40k+ level, and support renewals, revisits, and long-term partnerships.
• Maintain oversight of communications and brand, ensuring alignment with WFN's mission and global conservation agenda.

This is a brilliant position for a senior major gifts or partnerships specialist who enjoys balancing strategy with hands-on delivery, and who thrives in a collaborative, mission-led environment.

About You
We're looking for a confident, thoughtful and solutions-focused leader with:

• A strong track record in major donor fundraising (HNWIs, family foundations, trusts).
• Experience in securing and stewarding gifts, managing a portfolio where gifts often sit at the upper major-giving threshold.
• Senior leadership experience, ideally in a charity or environment-focused organisation.
• Willingness to represent WFN externally and maintain strong personal relationships with donors and partners.
• The ability to step into an already well-structured programme and ensure momentum continues smoothly.
• A collaborative, calm and people-centred leadership style.
• An understanding or background in wildlife conservation would be welcomed

Working at WFN
WFN is a warm, committed and mission-driven team, supported by a highly engaged Trustee Board and a clear strategic direction. Income is derived primarily from major donors, making this an ideal environment for someone who enjoys relationship-led fundraising and partnering closely with supporters.

How to Apply
Please contact Kevin Croasdale from our recruitment partners, Charity People, with your CV and to request a full job pack.

Deadline: 12pm, Friday 26th March

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

CamRARE is on a mission to make life with a rare condition easier through connection, collaboration and community.

Applications close: 9 a.m. Monday 9th March 2026

Location: Hybrid (with in person meetings in Cambridge and across the UK)

Who we are

CamRARE are a well-established, well-respected charity with a strong track record of impact over the past decade. We exist, as there are over 10,000 rare conditions that affect 400 million people globally. Receiving a diagnosis can take years. Most rare diseases have no treatment and often poorly coordinated care.

Our goal is to have a strong collective voice in improving services and influencing policy so that families affected by rare conditions can access good healthcare, find a diagnosis, reach the right treatment or support.

We are now at a pivotal point of growth. We are investing in the next phase of our development, supported by a strong budget and a healthy level of unrestricted reserves. This growth brings opportunity, but also responsibility.

We need a Chief Executive who can lead our fundraising strategy, build a sustainable business plan and grow our reach and visibility so that more families can access support.

A distinctive feature of our work is that we connect two pillars that are often kept separate: community and research. Through our unique in-person community, we bring families together in a way that is rare in this field. In parallel, we are building an ambitious research focus, including an emerging platform designed to connect patients and researchers, support new ideas, and strengthen patient-led research. We believe families and researchers achieve more when they work together, and we are proud to be a trusted connector with a broad network.

Leading CamRARE

As Chief Executive, you will provide strategic leadership for the charity, oversee governance and operations, develop and execute the strategy set by the Board of Trustees, and build key external partnerships. This role leads fundraising efforts and develops high-level external stakeholder relationships with Government bodies, including healthcare organisations/departments, Industry, patient and charity organisations, and Research Institutions involved in rare disease.

This is a key role to build, strengthen and nurture the charity's connection with the rare disease community, empowering them and fostering an inclusive and supportive network.

We are looking for someone who can:

• Lead the next chapter of our strategy with the Board, translating ambition into clear priorities and a deliverable plan
• Develop and drive a compelling fundraising and income generation strategy, including exploring novel and commercial routes where appropriate
• Be the public face and voice of the charity, with the ability to listen deeply to families and communicate their needs with clarity and credibility
• Sustain, enhance and grow community support, including improving reach into underserved areas and strengthening what we offer across key life stages
• Strengthen and stabilise funding for our research work, including the next phase of our research network platform and services that can generate income from research partners
• Build confident, values-led leadership across the staff team, with strong emotional intelligence and a people-first approach

About you

We are open-minded about background, but we expect you to bring:

• A strong track record of revenue generation, fundraising, and building sustainable income
• Strategic leadership capability, with the creativity and judgement to stay focused and avoid diluting impact
• Confidence in representing an organisation externally, including public speaking and partnership-building
• High emotional intelligence and a leadership style that puts people first
• Comfort working in a flexible pattern, with regular in-person presence at events in Cambridge, London and across the UK (and occasionally Europe)

Working pattern and accessibility

The role is flexible, with an expectation of roughly 60% remote working and 40% in person, including travel for events and meetings.

We are also open to discussing options such as compressed hours or an 0.8 FTE arrangement, depending on the candidate and what will set the role up for success.

We are committed to inclusion and accessibility and can offer adjustments throughout the process. We also have experience supporting colleagues through Access to Work.

Why this opportunity?

This is a CEO role with genuine scope to shape the next five years. You will inherit a strong foundation, a committed Board, and a team that cares deeply about families and impact. If you are motivated by growth, visibility, and meaningful change, you will find huge purpose here.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 9th March 2026

We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.

ABOUT THE ROLE

We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).

You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.

As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.

KEY RESPONSIBILITIES

• Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
• Developing robust policies and procedures that ensure charity compliance and best practice
• Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
• Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
• Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
• Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
• Reviewing and updating IA’s risk register
• Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
• Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
• Supporting Trustee recruitment, induction, training, and evaluation processes

PERSON SPECIFICATION

ESSENTIAL EXPERIENCE 

• Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
• A thorough working knowledge of risk management
• Development, implementation, monitoring and maintenance of governance and risk frameworks
• Documenting, reviewing and mitigating risk
• Demonstrable experience of regular reporting to management
• Strong working knowledge of UK data protection regulation
• Working knowledge of safeguarding requirements
• Exceptional record keeping skills to satisfy audit requirements
• Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
• Team player

DESIRABLE EXPERIENCE

• Experience across the not-for-profit sector
• Working with volunteers
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience supporting Boards or Trustees
• Regulations governing charity fundraising

SKILLS AND QUALITIES

• Highly organised
• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
• Commitment to equity, diversity and inclusion.
• Proactive and solution-focused

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue  facing charities. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

We are recruiting for a new general manager post.

Our General Manager will be a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences. This role is suitable for someone building a career in operations.

We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin support. You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.) 

This is an ideal role for someone with strong administrative or company management experience who wants to help shape the culture and infrastructure of our much loved award winning inclusive theatre company. 

Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity. 

The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.

Facilities Management

• Manage maintenance, repairs and upgrades across all sites.
• Oversee supplier relationships and service contracts.
• Implement sustainability and energy efficiency initiatives.
• Ensure physical and digital security systems are effective.

Compliance Oversight

• Develop and maintain compliance programmes aligned with UK regulations.
• Conduct audits and inspections; maintain documentation.
• Liaise with regulatory bodies and respond to inspections.
• Train staff on compliance policies and procedures.

Health and Safety

• Lead health and safety initiatives and risk assessments.
• Ensure emergency preparedness and incident response plans.
• Maintain compliance with HSE and environmental standards.

Remote Work and Hybrid Facilities

• Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
• Coordinate remote access to facilities systems and documentation.
• Ensure remote workers have appropriate equipment and support.

Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI

We are looking to fill a varied and exciting role at the award-winning Hawk Conservancy Trust. This role will be responsible for creating and delivering a diverse and innovative programme of high-quality marketing and communication activities to excite, engage and inspire our audience. Collaborating across the organisation, and with partners, the Marketing and Communications Manager will work across various platforms to raise awareness and generate income and support, whilst ensuring brand consistency and accuracy. Marketing is at the heart of the Trust’s success and is integral to the Trust’s customer-focused ethos. Excellent project management skills are required to manage the range of work the team are responsible for. 

The Hawk Conservancy Trust is a conservation charity and award-winning visitor attraction with a mission to conserve birds of prey. Set in 22 acres of woodland and wildflower meadow, the Trust is a centre of excellence for learning about raptors, habitats, ecology and conservation, and having a fun-filled day. There are over 130 birds of prey on view, from owls to eagles. Many of these birds are involved in the spectacular daily flying demonstrations, whilst others are part of important breeding programmes.

Main purpose and scope of the job

This role is full of variety and creativity. You will be responsible for delivering the annual marketing and communications plan which will include project management, social media, digital campaigns, planning, research, analytics, advertising, exhibitions and the production of marketing materials. The role is a brand champion, working to ensure that all marketing communication is relevant, accurate, up-to-date, and adheres to the brand guidelines, professionally representing the Trust as a leader in bird of prey conservation and as an awardwinning visitor centre. The role will inspire our audience to visit and increase support for, and awareness of the conservation and research work undertaken by the Trust. 

Person specification

Behavioural traits

Passionate, friendly, knowledgeable, uplifting, aspiring, genuine (our values)

Professional and trustworthy

Proactive, self-motivated and purpose-driven

Collaborative Skills and Experience 

Essential

Proven experience in a marketing and communications role

Highly organised; able to be logical, analytical and structured, resilient and able to manage multiple projects, deadlines and competing priorities

Strong copywriting and storytelling skills, able to produce creative and imaginative content for diverse audiences

Proficient in Canva and Microsoft Office, familiar with photo and video editing

Proven experience managing websites (WordPress), social media management, including Facebook, TikTok, Instagram and YouTube, managing digital advertising including Meta and Google, e-newsletter creation using Mailchimp

Strong reporting and analytical skills, familiar with digital analytics (Google, Meta etc)

Excellent verbal and written communication skills

Ability to work collaboratively with all team members, internal and external

Customer-focus, an ingrained understanding of the importance of outstanding customer service. Exceeding customer expectations is paramount across the whole of the Trust

Desirable

Degree-level qualification in marketing or communications

3+ years in a similar role.

Experience using data and analytics to measure impact

Experience in charity, public or community sector

Familiarity with CMS systems

Familiarity with CRM systems

Knowledge of SEO and AIO

Graphic design

Knowledge of data protection best practices

Subject to references and DBS check Application

Actively interviewing. Closing date for applications: 9 March 2026. We may choose to close applications early if we have received sufficient applications, so please don’t wait until the closing date to apply.

How to apply: please send your CV and covering letter explaining why you think you are the right candidate for this role and highlighting any experience that may support your application. Your covering letter should be no longer than 750 words.

ABOUT SEO LONDON

SEO London is an education and training charity that advances social mobility by empowering exceptional students to secure roles within competitive industries.

We are a UK charity that unlocks potential and transforms careers. We empower students and young professionals from underrepresented backgrounds, bridging the gap between untapped talent and the world’s most competitive industries. Since 2000, our alumni have excelled in top global firms, proving that access and opportunity drive success.

SEO ALUMNI PROGRAMME

SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.

We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.

OUR VISION

A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.

OUR MISSION

To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training.

OUR VALUES

Ø  Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.

Ø  Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.

Ø  Integrity: We act with integrity and communicate openly with all our stakeholders.

Ø  Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

THE ROLE

The Research co-ordinator will help provide a high-quality in-house prospect research service to support the alumni engagement strategy. The postholder will support the charities' strategic engagement and relationship-building efforts, with a particular focus on identifying, researching, and prioritising the charities most senior, influential, and high-potential alumni.

While this role supports fundraising activity, its primary emphasis is on insight-led engagement, including the development of a strategic power list to inform long-term relationship management and future philanthropic support. 

RESPONSIBILITIES AND ACCOUNTABILITIES

· Providing a high-quality in-house prospect research service to the Alumni team and senior leaders, to support strategic alumni and stakeholder engagement 
• Proactively identifying, assessing, and prioritising senior, influential, and high-potential alumni and stakeholders using agreed criteria such as leadership seniority, professional influence, networks, and engagement indicators 
• Supporting the creation, management, and ongoing refinement of a strategic engagement power list to inform relationship-building, stewardship, and long-term engagement planning 
• Delivering a pipeline of high-quality briefing materials for the head of Alumni Engagement and others within senior leadership team
• Compiling and managing a portfolio of research materials and insight projects, including alumni and stakeholder profiles, network mapping, influence analysis, and country-specific intelligence to support engagement activity
• Recording, managing, and enhancing the quality of alumni and stakeholder data using the organisation’s CRM database (Salesforce), ensuring records are accurate, current, and usable for engagement planning 
• Supporting data cleansing and enrichment activity to strengthen the organisation’s understanding of its alumni and stakeholder community 
• Ensuring all research activity is conducted ethically and in line with data protection requirements, exercising discretion and maintaining confidentiality at all times 
• Role modelling the organisation’s values of commitment, inclusion, belonging, growth and innovation 
• Undertaking any other duties relevant to the role, as requested 
• Demonstrating a strong commitment to the organisation’s values, ethos, and mission 

PERSON SPECIFICATION

ESSENTIAL SKILLS and EXPERIENCE

· Previous experience in an educational development, advancement, or alumni office; direct experience in prospect research or insight roles is essential.

· Strong written communication skills, with the ability to summarise complex information clearly and accurately

· Excellent attention to detail, with a commitment to data quality and accuracy

· Ability to use initiative and creatively source information to identify opportunities and map relationships and networks

· Ability to handle sensitive information, maintain confidentiality, and exercise sound judgement

· Experience of accurate data entry and record maintenance, with a good working knowledge of CRM systems (Salesforce preferred) and the ability to run reports

· Strong IT skills, including experience with Microsoft Word, Excel, PowerPoint, and Outlook

· An interest in, and commitment to the charities core aims, value and mission.

WHAT WE OFFER

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

EQUAL OPPORTUNITIES STATEMENT

SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.

Paper & Cup is recruiting a Charity Shop Manager to run our day-to-day retail operation within our social enterprise space.
Paper & Cup is part of Spitalfields Crypt Trust (SCT), supporting people in recovery from addiction and homelessness through training and work experience.

This is a full-time position (35 hours per week, including weekend work / bank holidays) with a starting salary of £27,000 per year.

A bit about you
You’re friendly, hands-on and well organised, with strong customer service instincts and an eye for clothing, fashion and presentation. You’re confident leading a small team of staff and volunteers, setting clear standards, and keeping things running smoothly from rotas and stock to merchandising, quality, hygiene and health & safety.

You’ll also be comfortable supporting trainee placements for people in recovery, working alongside SCT colleagues to help create a positive, professional learning environment with appropriate boundaries.

Please see the full Job Description attached.

How to apply

To apply, please send your CV and a cover letter explaining how and why you’re a good match for the role.

Are you a volunteering or alumni relations professional looking for your next challenge? Do you have a passion for engaging volunteers and for bringing people together? Are you looking to develop your career at a prestigious organisation?

We are looking for an International Engagement Manager to join our team to refine and expand a bold and innovative alumni volunteering programme to support both the priorities of the University and the Development and Alumni Relations Office (DARO). The post holder will deliver volunteer and engagement opportunities in key markets including China, India, Hong Kong, USA, Dubai, and many others, and will join nine other volunteering professionals as part of the wider team. The role will be responsible for developing a range of volunteering opportunities for international alumni, which support Birmingham 2030 targets around graduate employability, student recruitment, student experience, research and influence. You will be responsible for growing the number of international alumni volunteers and reporting on the impact of your work internally. 

A key component of this role will be developing relationships with colleagues across the University to include alumni engagement and volunteering across the University’s international strategic themes. The International Engagement Manager role will be a point of contact for international matters into the Development and Alumni Relations Department amongst other University departments, including International Student Recruitment, Birmingham Global and Careers Network. As the lead on international engagement activity for the department, you will be expected to travel overseas for events and alumni activity in key strategic regions.

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

The University has global reach, including several partnerships with other leading universities around the world, and is grounded in our local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from underrepresented backgrounds: one of the highest proportions in the UK. 

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone

Project Accountant ​

​Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. Brain Tumour Research is seeking a qualified and experienced accountant who is able to join our team on a Fixed Term contract (2-4 months) to support our team and undertake some important projects.

​​As the Project Accountant you will play a crucial role in helping the charity meet its strategic plans and objectives. You will be reconciling transactions between our internal records and those of our external partners, developing our cashflow model for our granting programme, housekeeping on our VAT records and more.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have outstanding attention to detail and experience working with Access Financials and/or Access CRM?
• Are you a qualified and experienced accountant?​
• Are you able to start as soon as possible?

​Have you answered yes to these questions?

Do you want the chance to make a real difference? 

​If you are excited to learn more about this position, please take a read through our recruitment pack. 

If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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Closing Date: 29th March 2026

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

About the role

The Customer Services Manager will lead in driving change from a reactive helpdesk approach to a proactive insight led model, identifying how we can use technology and process change to deliver a seamless customer experience.

This hugely important role is the gateway to our customer offering, ensuring a best-in-class focus for service delivery.

Key responsibilities

• Lead on customer journey transformation through quality of service delivery and clearer routes to services and partnership offerings
• Systems leadership to optimise workflows, leverage CRM effectiveness (ideally Dynamics365) to forecast demand, reduce waste and drive value creation.
• Manage high volume, complex multi enquiry environment to resolution and escalation management.
• Data -focused approach to issue resolution, customer satisfaction and operational efficiency within a high performance culture.

This is a strategic leadership opportunity for someone who thrives on systems thinking, innovation and measurable impact. You’ll shape the future of NCVO’s customer journey, harness technology to deliver smarter services, and play a central role in driving growth, insight and organisational excellence.

Your background

• A track record in delivering high-touch Customer Service excellence in a membership environment.
• A strategic thinker that is operationally hands on looking to lead from the front.
• A data first approach to review performance and constantly strive for performance (exp with Dynamics365 would be great but not essential).
• Strong communicator with a natural coaching style and a background in managing change.
• Customer first mindset; how can we make their journey as fluent, simplistic and rewarding as possible.

This is an exciting time to join NCVO, with investment and opportunity across the organisation. We are evolving our services to ensure they meet the challenges facing the sector, creating real opportunities to make a positive impact on society.

About the Team

Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

We may close applications early if we receive a high volume of interest, so apply as soon as you can.

Why join us

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Salary: £45,215 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).

The role:

We are recruiting for a values-driven and experienced finance leader to join Mary’s Meals International (MMI) as Senior Finance Manager. Reporting to the Head of Finance, you will provide leadership to the MMI Finance team, ensuring the effective delivery of high-quality financial management, reporting and control across our global movement.

This is a key role within the Finance & Procurement Directorate, supporting an ambitious growth strategy. You will play a central role in strengthening financial stewardship, ensuring robust controls are in place, and promoting value for money across our global network.

In this role, you will combine strategic oversight with hands-on leadership - driving excellence in financial reporting, treasury management, compliance, and continuous improvement of financial systems and processes.

You will:

• Lead and develop the MMI Finance team, fostering a high-performing, collaborative and accountable culture.
• Oversee the production of monthly management accounts, forecasts and trend analysis, providing meaningful financial insight to support decision-making.
• Lead on donor financial reporting and proposal support, ensuring accuracy, consistency and timely delivery.
• Support delivery of the annual budgeting process, including provision of key analytics and oversight of review processes.
• Ensure robust financial control across the organisation, safeguarding the proper and effective use of funds.
• Oversee statutory reporting, audit, treasury, payroll and pension activities, ensuring compliance with UK financial, charity and tax regulations.
• Work closely with National Affiliates and Programme teams to strengthen financial processes, systems and controls across the global network.
• Drive continuous improvement of financial policies, reporting and systems, promoting a consistent and high-quality control environment.

About you

You will be a qualified finance professional (CCAB or equivalent) with substantial post-qualification experience and a strong track record of leading finance teams. Strategic yet pragmatic, you will be comfortable operating at both operational and senior levels - providing clear financial insight, strengthening controls, and supporting organisational growth across a global network.

You will bring significant experience in UK financial reporting (FRS 102), alongside proven experience developing high-performing teams and implementing effective policies, systems, and change initiatives. With strong analytical and conceptual capability, you will translate complex financial data into clear, actionable insight. You will also have experience managing auditors, financial institutions, and external service providers, and be able to prioritise effectively, work autonomously, and deliver to deadlines.

Strong communication skills, sound judgement, and cultural sensitivity are essential in building effective relationships across diverse international contexts. Experience within a UK charity or multinational charitable context, including understanding of UK charity reporting (Charities SORP) would be highly desirable.

About us:

Mary’s Meals is a global movement supported by people from all walks of life, united by one goal, that every child receives a nutritious daily meal in a place of education. Today, more than 3 million children will receive Mary’s Meals, changing lives through access to food and education. 

We believe in the innate goodness of people, respect the dignity of every human being and family life, and are committed to good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. We expect all members of the Mary’s Meals family to share this commitment and to work in the best interests of the communities we serve. Our safe recruitment practices ensure that only those aligned with our high standards join our movement.

Salary advertised is for UK-based candidates. Our salary philosophy ensures consistency across locations where Mary’s Meals operates.

Our Benefits:

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Pension

To apply:

If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please submit your CV along with a short covering note (no more than one page) outlining why you are a strong fit for this role and why you would like to work for Mary’s Meals International.

Senior Finance Manager - JD

 Closing date for applications is Sunday 22nd March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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