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For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. Together, we work towards creating a fairer society where everyone gets the opportunity to achieve their ambitions.
As People & Culture lead, you will help for shaping and sustaining an inclusive, supportive, and values-driven working culture at CJC. This hands-on role will work closely with the Chief Operations Officer to support HR operations, policy, recruitment, wellbeing, and training for both staff and volunteers. Our people—whether paid or voluntary—are central to our mission, and this role ensures that everyone feels welcomed, heard, and valued.
In 2024 ClementJames introduced a 9 day fortnight policy through which, staff members work 9 days over a fortnight and have a Friday off every other week. We introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a strong work-life balance. This policy will apply to you.
If you believe that everyone should have the opportunity to realise their ambitions and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Head and neck cancer is one of the fastest-rising cancers in the UK, now affecting around 14,000 people every year — the 5th most common cancer among men, 7th overall, and the fastest growing among young people. Too often, symptoms are missed or misunderstood, and more than half of cases are diagnosed at a late stage. That means compromised survival rates, more invasive treatment, and a recovery that can mean a new way of eating, speaking and living.
Oracle Head & Neck Cancer UK exists to change that story. We work to prevent cancers where possible, drive earlier detection, and make sure people have clear information, support and guidance through and after treatment — so nobody has to cope in silence or confusion. We also fund groundbreaking research and collaborate across the sector to maximise our impact for patients.
As the only national charity dedicated to head and neck cancers, we're moving in an exciting new direction — and we have a unique opportunity to build an organisation that delivers maximum impact for patients and their families, while staying true to our roots.
The Role
We're looking for a Trusts, Foundations and Corporate Fundraiser to join our small, ambitious team. You'll bring specialist experience securing income from trusts, foundations and corporate partners, and you'll be confident building a robust funding pipeline and reporting on project delivery to funders.
We are looking for someone adaptable and hands-on, willing to engage fully with the breadth of activity a small charity requires. We are committed to pushing boundaries on behalf of our patient community, and we value candidates who demonstrate innovative thinking and the confidence to act on opportunities as they arise.
We offer a competitive salary and remote working, as well as a generous annual leave allowance and professional development and mentorship opportunities.
How to Apply
To apply, please submit your CV and a supporting statement of no more than 2 sides each. The statement must clearly demonstrate your relevant experience and how you meet the person specification set out in the full job description attached.
Equal Opportunity Employer
We welcome applicants from diverse backgrounds and are committed to creating an inclusive workplace.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Coordinator
Location: Cathedral House, Westminster Bridge Rd, London, SE1 7HY
Reports to: Director of Youth
Hours: Full-time
Salary: £32,000
The Youth Ministry Training Coordinator is responsible for the development and delivery of a youth ministry training programme across the Archdiocese.
This includes coordinating a structured formation course (in partnership with external providers), mentoring participants, and supporting parishes and deaneries in building local youth and young
adult groups.
The role also includes supporting the formation of the Archdiocesan Mission Team and key events.
Success in this role will be measured by the development of our training and a growing network of confident parish-based youth leaders.
1. Course Delivery
· Develop our Archdiocesan youth leadership training programme, working with external providers and delivering bespoke material.
· Plan and deliver regular training (bespoke and with external providers), including in-person days and remote input as appropriate.
· Maintain an annual training calendar and ensure course content aligns with Archdiocesan strategy, safeguarding requirements, and parish needs. Assist in the development of practical youth ministry training resources for clergy.
2. Mentoring and Formation
· Mentor and accompany participants through the external training course, offering personal and spiritual support.
· Ensure learning is embedded in the parish or deanery setting so that
· parishes are able to set up and enhance local level groups.
· Track participant progress and provide regular feedback and evaluation reports.
3. Local Youth Leader Development
· Support and enable the recruitment and training of local volunteers, in collaboration with clergy and lay leaders.
· Support the identification and development of deanery-based youth contacts from existing and developing networks to promote the work of the Youth Service in parishes and cascade key information.
· Advise and provide step-by-step support to parish priests and volunteers seeking to develop youth ministry locally.
Key Responsibilities
Facilitate collaboration and networking between parishes and deaneries to share best practices.
Develop existing toolkit/guidance for youth leaders to support them in their ministry.
Additional Responsibilities
4. Mission Team
· Develop pathways and training for Mission Team alumni to continue
· serving in their local parishes or deaneries as youth leaders.
· Assist the Mission Team Programme Lead in delivering the Mission
· Team’s annual training programme where required.
5.Event Support
· Support the Director of Youth and the Event Coordinator at key events.
· Represent the training programme at relevant meetings or gatherings.
6.Monitoring & Evaluation
· Collect and assess feedback from training sessions and participants.
· Produce concise quarterly reports summarising training outcomes, parish engagement, and areas for development.
Essential
· A practising Catholic who is committed to the mission and teachings of the Catholic Church, and passionate about youth ministry.
· Experience of working in Catholic youth ministry at parish, diocesan, or school level.
· Experience delivering training or formation programmes, ideally to young people and/or adult volunteers.
· Experience in mentoring or accompanying individuals in a faith context.
· Ability to engage effectively with clergy, volunteers, and young people across diverse settings.
· Excellent communication, planning, and time management skills.
· Confident in delivering content both in person and online.
· Right to work in the UK and willingness to undergo a DBS check.
· Proven ability to work independently and manage multiple relationships simultaneously.
· Commitment to safeguarding and maintaining appropriate professional boundaries in line with Archdiocesan safeguarding policies.
Desirable
· A degree or equivalent qualification in Theology, Catechesis, Education, Youth Ministry, or a related field.
· Familiarity with the structures and pastoral life of Catholic parishes and deaneries.
· Understanding of safeguarding policies and best practice in a Church context.
· Experience supporting volunteers and clergy to launch or sustain parish based initiatives.
Application Information
To apply for the role, please use the button at the top of the page to send us your CV and cover letter.
Are you interested in protecting democracy and speaking truth to power? Quakers in Britain are recruiting a Civil Society Officer to campaign on democracy and civic space. You would coordinate and expand the Civil Society Voice network, a diverse group of civil society organisations who care about the right to campaign and to hold those in power to account. With the rise of the authoritarianism and movements that seek to divide and dehumanise, this work is more important now than ever.
We’re looking for someone with experience of facilitating networks to achieve policy goals. You will have a background in policy, public affairs or campaigning work. You will need excellent interpersonal and communication skills.
You will have the opportunity to work within a friendly and collaborative team for an organisation striving for peace, truth, equality and sustainability in the world.
Contract: Fixed term for 2 years.
Hours: Part-time, 21 hours per week.
Location: Based at our offices in London (NW1) or at home nationally, but must be within 2 hours’ travel of London and willing to travel regularly and sometimes at short notice. Office-based staff can work at home some of the time by agreement.
For further information and to apply, please visit our website via the apply button.
Closing date: 9am on 17 August 2026.
Interview date: 27 August 2026 at Friends House, London, NW1 2BJ.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose:
The Helpline Advisor will be the first point of contact for individuals reporting incidents of anti-Muslim hate. The role requires delivering empathetic, confidential, and high-quality support to callers, as well as accurately recording reports and ensuring all relevant procedures are followed.
Helpline Advisors will support service users via multiple channels—phone, email, SMS, WhatsApp, online chat and web form, by listening actively, offering appropriate information, and making referrals to specialist services where required. They will work closely with the Helpline Supervisor and participate in debriefs and reflective practice after each shift or reported incident.
Advisors will also play an important role in ensuring accurate data capture, safeguarding procedures, and upholding the values of compassion, non-judgement, and confidentiality.
Role Responsibilities:
Answer incoming calls from victims of hate crime with empathy and professionalism.
Provide support to service users using a variety of methods, including telephone, email, SMS, online chat, online forms, and other written reports.
Provide clear, appropriate advice, support, and information to service users, using a non-judgemental and person-centred approach.
Keep accurate, detailed electronic records of each contact, including advice given, support offered, and agreed referrals.
Understand when it is necessary to seek support from more experienced colleagues or external agencies and take appropriate action.
Make referrals to other agencies when necessary, including child and adult protection concerns, on the advice of senior staff.
Maintain strict confidentiality in accordance with data protection and safeguarding policies.
Engage sensitively with individuals from diverse backgrounds, including those who may be distressed, traumatised, or in crisis (trauma-informed approach)
Participate in supervision, debriefs, team meetings, and reflective practice sessions.
Participate in training and professional development to stay informed of relevant legislation, policies, and best practices.
Contribute to service evaluation and team-wide improvements.
Deliver informative presentations on reporting processes and service pathways to different audiences, ensuring information is clear, accessible, and appropriate to the audience.
Support stakeholder engagement with police, local councils, and relevant partner agencies to strengthen reporting pathways, referral processes, and community confidence.
Deliver helpline services during evenings and weekends as a required part of the rota, ensuring appropriate coverage for service users outside standard office hours.
Carry out general office administration tasks, attend relevant internal and external meetings, and support day-to-day service coordination as required.
Undertake online monitoring and related reporting activity during quieter periods or downtime on the helpline, in line with organisational procedures and priorities.
Work as part of a small, supportive team.
Person Specification:
Experience in helpline, support work, or similar client-facing roles.
Understanding of hate crime and its impacts, particularly on Muslim communities.
Excellent listening, communication, and note-taking skills.
Ability to manage emotional content and maintain professional boundaries.
Strong understanding and knowledge of anti-Muslim hatred and Islamophobia.
Excellent understanding of British Muslim communities, their diversity, and everyday practices.
Ability to work independently and manage time effectively in a remote/hybrid setting.
Experience working with marginalised communities or individuals affected by discrimination or trauma is an asset.
Familiarity with call-handling software or CRMs (e.g., RingCentral, Zoho) is desirable but not necessary.
Commitment to the values of equality, diversity, and inclusion.
Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
Enhanced DBS check required (to be obtained on your behalf if your application is successful).
Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.
Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid August. Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.
Job Title - Member Services Manager
Contract - Permanent
Hours - 21 hours per week
Salary - £30,600 per annum (£51,000 FTE)
Location - Coram Campus, London – hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.
The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.
The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.
Key responsibilities include:
We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th August 2026 at 23:59
Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Aberlour – Make a Real Difference in Children’s Lives
Are you a dedicated and compassionate leader looking for a role where you can truly make an impact? Aberlour Children’s Charity is seeking a House Manager to lead our Fort William residential service, providing support to vulnerable young people in a nurturing, safe, and inspiring environment.
Our Fort William service, one of our Sycamore services, offers residential care and support for children and young people. With the stunning backdrop of Ben Nevis and access to an active outdoor lifestyle, this is a unique opportunity to grow professionally while enjoying a fantastic quality of life in the Scottish Highlands.
Why Join Aberlour?
The Role
As House Manager, you will:
About You
We are looking for someone with:
Life in Fort William
Fort William is a vibrant town with a strong community spirit, excellent local amenities, and an outdoor lifestyle like no other. Whether you enjoy hiking, cycling, or simply immersing yourself in the beauty of the Highlands, this is an incredible place to live and work.
The client requests no contact from agencies or media sales.
We are recruiting for a Children and Young People’s Independent Sexual Violence Advocate (ChISVA) to support and empower young survivors of sexual violence and abuse.
The ChISVA will provide information, support, advice and advocacy to children and young people who have experienced sexual assault or sexual abuse in Cambridgeshire and Peterborough. The post holder will deliver child-centred support to young survivors and non-abusing care givers around criminal justice processes, wellbeing, education and safety, while ensuring child protection procedures are followed at all times.
The post holder will work closely with other agencies such as Social Care, the Police, Education, the Crown Prosecution Service (CPS) and voluntary sector organisations to ensure that children and young people are kept safe and are well supported. They will prioritise, assess, plan, evaluate and deliver all relevant aspects of support to an agreed and expected high standard.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the criminal justice system.
For more information and to apply for the role, please click on the 'Redirect to Recruiter' button to visit our website where you will find all the documents and details required.
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Head of Grants will take a leading role in shaping The Childhood Trust’s grant-making approach. This is both a strategic and practical role - the postholder will manage the full cycle for our existing grant-making (Big Give) campaign and oversee a small team. Working closely with the Director of Programmes and Impact, Chief Executive, Senior Leadership Team and Board, they will use evidence, learning and sector insight to help design and deliver the next phase of The Childhood Trust’s grant-making programme. This is a role for someone who can work independently, take ownership and make things happen.
The postholder will also use their experience and sector knowledge to recommend and implement new ways of supporting the sector through our new capacity building programme (Thrive Together), ensuring that The Childhood Trust’s grant-making is both innovative and impactful. They will contribute to the development of our youth voice work and ensure that the voices of children and young people are embedded across all aspects of grant-making.
Benefits to working at The Childhood Trust include:
Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off
Enhanced Maternity/Paternity Leave
Flexible working environment
To read more about the responsibilities in the role, please read the attached job description.
Interviews will be held on Wednesday 16th September at our office in Victoria.
We reserve the right to extend the closing date depending on the candidate pool.
Submit a CV and maximum two page supporting statement that demonstrates your suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BENEFITS - What is in it for you?
· 34 days holiday (including Bank Holidays, for this financial year) , plus your birthday off after one year's service and additional leave for long service.
· A genuine commitment to work-life balance and staff wellbeing
· Learning & Development - We invest in our people. You'll have access to a personal training budget, our online learning platform and all the training needed to thrive in your role.
· Free Enhanced DBS check
· Pension & Health Care Cash Plan – All our staff have access to a NEST pension and Simply Health care plan.
· Career breaks after 3 years' service.
About Us
Challengers is a charity dedicated to transforming the lives of disabled children, young people and their families through the power of play. We provide safe and inclusive spaces across the South East where disabled children aged 4-18 can come together to have fun, make friends and learn valuable life skills, while giving their families essential respite from care responsibilities.
Your Role
As our Community Engagement Officer, you'll inspire communities, volunteers, and supporters to help transform the lives of disabled children, young people, and their families.
Working as part of our passionate Fundraising and Advocacy team, you'll build meaningful relationships, grow fundraising, raise awareness, and help expand Challengers' impact in local communities.
Duties and Responsibilities
· Build and maintain relationships with local communities to grow fundraising income.
· Represent Challengers at community events and fundraising activities.
· Support and steward third-party fundraisers to help them achieve successful outcomes.
· Provide outstanding stewardship and support to donors, supporters, and volunteers.
· Recruit, train, and support volunteers, ensuring a positive and rewarding experience.
· Assist with corporate partnerships, business engagement, communications, and fundraising initiatives.
· Maintain accurate CRM records and supporter data in compliance with GDPR requirements.
· Support occasional evening and weekend events as required.
· Undertake other duties appropriate to the role as needed.
About you
We're looking for someone who is passionate about building relationships and inspiring others to support a great cause. You'll bring:
· Experience in fundraising, community engagement, events, or volunteer management, ideally within the charity sector.
· A track record of achieving fundraising or income targets and building strong relationships with supporters and stakeholders.
· Excellent communication and presentation skills, with the confidence to engage a wide range of audiences.
· Strong organisational and project management skills, with the ability to manage multiple priorities and deliver successful campaigns and events.
· A good understanding of fundraising principles (or a willingness to learn) and a commitment to excellent supporter care.
· Confidence using Microsoft Office, CRM systems (ideally Salesforce), and digital tools such as Canva, WordPress, email marketing platforms, and social media.
Essential - A full UK driving licence and access to a vehicle are essential.
Equality, Diversity & Inclusion
Confidence can sometimes hold us back from applying for a job. We know there's no such thing as the perfect candidate, and we're committed to helping people develop.
If this role excites you and you think you could make a difference, we'd love to hear from you.
Challengers is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive.
Safeguarding Statement
Challengers is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. The successful applicant will be required to complete an Enhanced DBS check and provide satisfactory references.
We’re reviewing applications on a rolling basis and may start meeting with people earlyif someone brilliant comes along – sodon’twait too long to apply!
The client requests no contact from agencies or media sales.
Trust and Foundations Fundraising Officer
About Harrogate Homeless Project
Harrogate Homeless Project is dedicated to supporting people experiencing homelessness across the Harrogate district. We provide safe accommodation, practical support and opportunities for individuals to rebuild confidence, develop independence and create brighter futures.
As demand for our services continues to grow, we are seeking an experienced and motivated Trust and Foundations Fundraising Officer to help secure the funding needed to sustain and develop our vital work.
About the Role
This is an exciting opportunity for an experienced grant fundraiser to play a pivotal role in the future sustainability of Harrogate Homeless Project.
Working closely with the Fundraising and Marketing Manager and colleagues across the organisation, you will lead on identifying, researching and securing funding from trusts and foundations, with a particular focus on capital funding opportunities. You will also help strengthen our impact measurement and evidence-gathering processes, ensuring we can effectively demonstrate the difference our services make and maximise future funding success.
The successful candidate will be a confident relationship-builder with excellent written communication skills and a track record of securing grant funding. You'll be passionate about making a positive impact and committed to supporting people affected by homelessness.
Key Responsibilities
Trust and Foundation Fundraising
Impact Measurement and Evidence Development
Fundraising Administration
Strategic Development
About You
We're looking for someone who has:
Experience within the homelessness, housing, health or wider voluntary sector, along with knowledge of capital fundraising, would be advantageous.
Closing Date: 5.00pm, Wednesday 19 August 2026
Interview Date: Week commencing 24 August 2026
If you're passionate about making a lasting difference and have the fundraising expertise to help secure the future of our services, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Business Development Consultant will be central to increasing the number and quality of businesses working with Unseen to tackle modern slavery. The role involves representing Unseen at events, leading pitches and presentations, developing compelling proposals, and supporting contract negotiations to secure new business and meet revenue targets. This includes warm-calling prospective partners and leading on email outreach campaigns to build a strong, well-qualified pipeline. Success in this role will depend on the individual being highly proactive in uncovering, creating, and driving new opportunities forward.
We are looking for the successful person to ideally commence this role from beginning October 2026.
To apply:
The deadline for applications is midnight on 16th August.
Interviews will likely be held at end of August.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Are you passionate about helping people solve their tech challenges? Do you enjoy working in a collaborative team where every day brings new opportunities to learn and make a difference?
We're looking for an enthusiastic IT Service Desk Analyst to join our team in Cardiff and be the first point of contact for our internal customers.
These roles require NPPV Police vetting and SC level clearance which we will arrange. However, to be eligible you must have been living and working legally in the UK for a minimum of 3 years and be willing to share your personal circumstances with the Police to facilitate the process.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
What You'll Do
Who We're Looking For:
Why Join Us?
Ready to Make a Difference?
If you're excited to help others and grow your IT career, we'd love to hear from you! Apply now and become a key part of our Technology support team.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Support Services Lead (Volunteer & Service Operations)
Fixed-term contract (12 months, with possibility of extension)
3 days a week (2.5 days considered for exceptional candidate)
Expected start date September 2026
£35,000 FTE (£21,000 for 3 days/week)
Location: Remote, with one working day per month in central London
About The Loss Foundation
Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.
Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.
About the Role
This is a key operational role at the heart of The Loss Foundation's support services. You'll coordinate our programme of bereavement support events and act as the main point of contact for our extraordinary community of volunteers who give their time to ensure nobody faces cancer bereavement alone. We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.
Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.
What Success Looks Like
In your first 3 months you will...
Learn how our support services and volunteer programme operate.
Become the main point of contact for volunteers, building trusted relationships with volunteers.
Take ownership of coordinating our programme of support events.
Become confident managing the charity's day-to-day operational processes independently.
Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.
By 6 months you will...
Have implemented improvements to systems and operational processes.
Be strengthening and developing the volunteer support cycle.
Be using insight from volunteers and beneficiaries to continually strengthen our services.
By 12 months you will...
Help shape how The Loss Foundation delivers and grows its support services.
Lead volunteer recruitment and onboarding.
Become a key member of a small team helping guide the charity through its next stage of growth.
Key Responsibilities
Event Coordination
You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.
Coordinate the charity's programme of support groups, workshops, walks and other services.
Manage event logistics, volunteer allocation and communications.
Ensure event information is accurate across our systems and website.
Volunteer Coordination & Experience
You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.
Coordinate volunteer recruitment, onboarding and rotas.
Maintain volunteer records and day-to-day communications.
Help shape and continually improve the volunteer experience.
Process & Systems Improvement
As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.
Improve systems, processes and automated workflows.
Monitor service activity and maintain accurate operational data.
Identify opportunities to improve efficiency and support future growth.
Quality and Service Development
You'll help us continually strengthen our services through feedback and learning.
Gather and review feedback from volunteers and beneficiaries.
Recommend improvements to services and volunteer experience.
Support the appropriate handling of complaints and safeguarding concerns.
About You
This role would suit someone who enjoys creating structure, building relationships and helping things run smoothly. You'll thrive in this role if you are -
An excellent organiser who enjoys planning, coordinating and keeping projects on track.
A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.
Comfortable managing multiple priorities and solving problems proactively.
Experienced in event coordination, volunteer coordination or operational support.
Able to work independently while contributing positively to a small, growing team.
Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.
What difference will you make?
You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.
To Apply
Please submit a CV and cover letter outlining your interest in the role and relevant experience. Shortlisted candidates will be contacted to arrange an interview on the 3rd September 2026. If you have any questions about the role, please feel free to get in touch.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.