Crm training and development lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy.
Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
Reports To: UK Fundraising Director
General Responsibilities:
- Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
- Line-manage the Database Manager and Supporter Experience Officer
- Develop engaging donor acquisition and retention campaigns
- Utilise data to inform and strategically target key donor segments
- Create and execute direct communications to our valued supporters
- Ensure all offline direct marketing campaigns are completed on time and within budget
- Management of all campaign delivery, including post analysis
- Reporting to senior stakeholders on performance of the offline individual giving programme
Specific Responsibilities:
Direct Mail
- Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
- Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
- Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts
- Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
- Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
DRTV
- Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:
-
- Set-up of inbound telemarketing and SMS with telemarketing agency
- Manage creative review and development
- Manage weekly performance review and provide updates and recommendations to vendor
- Review and approve media buying plans
- Manage source code assignment and upload to database
- Management of external creative, media and contact centre agencies
- Strategic planning, performance monitoring and reporting
Sustainer Program
- Manage all monthly Direct Debit and other regular individual donations
- Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts
Other Duties
- Working with external agencies, develop effective testing methodology to inform long-term investment decisions
- Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
- Approve cost estimates and media plans ensuring spend to budget across all campaigns
- Build and manage the offline individual giving programme budget across all channels
- Manage all invoice processing and complete monthly accruals for Finance
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
Required Education and Experience:
- 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels
- Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
- Skilled with modern and traditional marketing and fundraising channels
- Strong analytical skills with the ability to use data to drive decision-making
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Fluency in a donor CRM, experience with Salesforce preferred
- Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams
- Excellent people-management skills with the ability to coach and line manage staff
- Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
- Experience of managing creative agencies, printers and external agencies
- Ability to communicate the impact of marketing efforts with data
- Able to function both independently and as part of a global team.
- Familiar with the MS Office
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £50-£55K
Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Orpheus Centre
The Orpheus Centre is a specialist college that promotes personal development through the arts for young disabled adults. Our work is underpinned by our core values of being joyful, bold, inclusive, resilient and determined, and we are passionate about creating meaningful opportunities that change lives.
The role
We are looking for an enthusiastic and creative Legacy and Individual Giving Officer to help grow and develop our individual giving and legacy income streams.
You will plan, deliver and evaluate inspiring fundraising activity, build long‑term relationships with supporters, and provide excellent donor stewardship. This is an exciting opportunity to play a key role in shaping how supporters engage with — and feel connected to — the Orpheus Centre.
Salary: £27,000 – £30,000 per annum (depending on experience)
Location: Godstone, Surrey
Hours: Full-time, 35 hours per week (52 weeks per year) Flexible, hybrid and part‑time working options available
Reports to: Deputy Head of Fundraising
Key responsibilities
- Plan and deliver engaging individual giving appeals across multiple channels
- Develop and manage regular giving and donor stewardship journeys to increase loyalty and lifetime value
- Lead on all aspects of legacy fundraising, including promoting gifts in wills and administering legacy cases
- Build strong relationships with supporters, case studies and internal stakeholders
- Develop and nurture a mid‑value donor programme, working closely with senior fundraising colleagues
- Create new and innovative channels of giving, including In Memory and Celebration Giving
- Manage individual giving and legacy budgets and track performance
- Use Salesforce CRM to manage data, analyse performance and produce reports
- Ensure Gift Aid claims are accurate and processed in a timely manner
About you
You will be an organised and confident fundraiser with a passion for building relationships and telling compelling stories.
You will have:
- At least 3 years’ experience delivering fundraising or supporter‑focused projects
- Experience of using databases/CRMs and Microsoft Office (Word and Excel)
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage a varied workload
- High levels of accuracy and attention to detail
- An understanding of fundraising regulations, including Gift Aid and GDPR
Desirable:
- Experience in individual giving and/or legacy fundraising
- Experience using Salesforce
- Experience of digital or direct marketing, copywriting or donor communications
Why work with us?
- A supportive and values‑driven working environment where your ideas matter
- Flexible and hybrid working opportunities
- Be part of a passionate team that celebrates creativity and makes a tangible impact on young disabled people’s lives
- Opportunities for professional development and training
Join us in making a lasting difference in the lives of young disabled people through the power of the arts.
Safeguarding and Equality
Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.
We are an equal opportunities employer and welcome applications from all sections of the community.
In order to be considered you must be eligible to work in the UK.
The Orpheus Centre is proud to be a disability confident employer.
We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.
As a Disability Confident Employer, we are:
- Challenging attitudes towards disability
- Increasing understanding of disability
- Removing barriers to disabled people and those with long-term health conditions
- Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration
No agencies please.
We are focused on inspiring and empowering young disabled students to live fulfilling, independent lives



The client requests no contact from agencies or media sales.
Senior Corporate Partnerships Manager – NationwideContract: Permanent
Salary: £42,539 - £51,578 (Manchester) £46,792 - £55,832 (London)
Location: Nationwide (Hybrid) Manchester or London
Closing Date: 19TH Jan 2026
Interviews: 22nd Jan onwards -
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Corporate Partnerships Manager to join our Corporate Partnerships team.
About us
Centrepoint supports vulnerable young people by providing safe accommodation, health support, life skills and pathways into education, training and employment. Our ambition is to end youth homelessness by 2037.
Working alongside our partners, we support over 16,000 young people each year.
About the role
This is a senior, high-impact role responsible for managing and growing Centrepoints largest corporate partner- Nationwide. that delivers long-term, sustainable income and meaningful social impact.
You will lead the direct relationship with Nationwide and managing the internal governance structure supporting the partnership.
You will work closely with colleagues across the whole organisation to deliver on all aspects of the partnership to deliver mutual value for both Centrepoint and our corporate partner.
This role also includes leadership responsibility, providing direction, support and development to two line reportswithin the function.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for colleagues on different contracts.
What you’ll be doing
- Managing Centrepoints largest strategic corporate partnership, ensuring excellent stewardship, delivery and renewal
- Identifying opportunities within the partnership that that align with Centrepoint’s strategic priorities
- Developing compelling partnership propositions that go beyond fundraising to include all areas across the organisation
- Leading and motivating a small team, providing clear direction, coaching and development
- Working closely with senior internal stakeholders to lead the governance elements of the partnership
- Representing Centrepoint confidently with senior corporate decision-makers
- Monitoring partnership performance against income and impact targets
About you
You’ll bring:
- Proven experience of managing and growing corporate partnerships, ideally within the charity sector
- A strong track record of managing high-value partnerships and complex stakeholder relationships
- Excellent relationship-building and influencing skills, with the ability to engage senior business leaders
- Leadership experience, with the ability to motivate and support others
- A collaborative, strategic and commercially minded approach
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a wide range of benefits including:
- 25 days annual leave rising to 27 days
- Healthcare cash plan
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work scheme
- Interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness and are equally committed to fairness and inclusion within our organisation. We welcome applications from all backgrounds, including people with lived experience of homelessness.
Don’t miss this opportunity to join Centrepoint as our Senior Corporate Partnerships Manager — click Apply now.
The client requests no contact from agencies or media sales.
Individual Giving Legacy Fundraiser
£31,052 pa (FTE)
37.5 hours per week (Part-time 30 hours considered)
Hybrid - 50/50 On-site / Home
Are you ready to hit the ground running to lead and grow regular giving through the development of compelling supporter packages?
Do you thrive on building, maintaining and deepening meaningful relationships and driving real change in your community?
Are you looking for a workplace where you are part of a dedicated team?
Where every day ends with the knowledge that you've made a meaningful difference to a child or young person?
If your answer is yes, then Bluebell Wood Children’s Hospice might just be the perfect place for you.
Join our Income Generation Team as an Individual Giving Legacy Fundraiser and bring more than just your skills, bring your purpose.
We’re looking for someone who’s creatively driven by a genuine desire to make a difference. You will take ownership, you will strengthen donor journeys, acting with integrity, and show up as your authentic self. You value individuality, your own and others’ and thrive in a team that celebrates diversity, creativity, continuous improvement and compassion.
About us:
Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it. You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone.
Our services:
Our uncompromisable support services are wide-ranging and bespoke to each family. We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.
We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families, staff and volunteers to use.
Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity.
The role:
We’re looking for a self-motivated, driven Individual Giving Legacy Fundraiser to lead and grow income from the Individual Giving portfolio by driving acquisition of new individual and mid-level donors, elevating end to end donor interactions and deepening relationships with existing supporters. You will be proactive in using data insights to inform campaign targeting, mid donor level strategy as well as monitoring agreed kpis.
A key focus is to grow Regular Giving through the development of compelling supporter packages and upgrade pathways, while also advancing legacy giving through targeted messaging and initiatives that build a sustainable pipeline of pledges and gifts for the future.
What You Will Do
Strategic Planning
- Develop and implement a growth strategy for Regular Giving, including acquisition, retention, upgrade pathways, and mid-level donor development.
- Lead on the development and effective delivery of legacy messaging across channels, ensuring consistent and inspiring communication that builds awareness and drives pledges.
- Support strategic planning for Trusts & Grants, In Memory Giving, and Legacy awareness, ensuring alignment with overall fundraising goals.
Campaign & Product Delivery
- Lead the creation and delivery of Regular Giving and mid-level donor products, campaigns, and donor journeys.
- Develop and promote legacy giving initiatives, including Make a Will Month, seasonal appeals, and messaging that builds a pipeline of legacy pledges and gifts.
- Work with external suppliers (e.g. creative agencies, mailing houses) and internal teams to deliver high-quality assets and campaigns.
Collaboration & Support
- Work closely with Marketing, Supporter Engagement, Commercial Insights and Finance teams to ensure integrated delivery and maximise supporter value and retention.
- Support fundraising events and initiatives as needed.
- Respond to supporter enquiries via mail, email, and phone, providing excellent customer service.
- Work positively and proactively with our volunteer supporters.
- Manage relationships with external consultants for Trusts & Grants and Legacy fundraising, oversee canvassing agents and ensuring all activity aligns with the hospice’s fundraising strategy and values.
What You’ll Bring
· Proven experience in corporate or community fundraising or a corporate account management environment.
· Ability to leverage networks and data to inform strategy and accelerate growth.
· Positive attitude, with a proven experience of managing individual giving activity including regular giving appeals and recruitment and retention campaigns.
· Strong negotiation skills, with a proven ability to manage third party supplier relationships e.g., creative agencies.
· Empowered to take initiative and make sound decisions within defined responsibilities.
Why This Role?
· Immediate impact: Step into a key role and lead from day one.
· Creative freedom: Bring your ideas to life in a supportive, mission-driven environment.
· Professional growth: Gain valuable experience in a fast-paced, high-impact role.
About you:
Our values underpin what we do and how we do it.
To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.
What we offer:
In return, we can offer you a fantastic working environment and the following benefits:
· 25 days’ annual leave plus bank holidays with the option to buy and sell
· Employee assistance programme - including mental health care and out of hours GP access
· A commitment to your professional development
· Matched pension scheme of 5% of salary
· Enhanced maternity and paternity pay
· Free parking on main site
· Subsidised lunch
· Free tea and coffee
· Cycle to work scheme
· Eligible for NHS Blue Light Card
If you are passionate about making a difference, we cannot wait to hear from you.
To join our team and contribute to the exceptional care at Bluebell Wood Children's Hospice Apply Now
If you would like an informal chat about the role, please do contact Kelly Gerrard (Marketing and Engagement Manager) contact details found by following the link to our website.
Please download the job description and person specification for more information and if you think you have what we are looking for, submit your CV and Supporting Statement - For details of where to send your application, lease follow the link to our website
Previous applicants need not apply
Closing date: 19.01.2026
Interviews: 02.02.2026
We are committed to creating a diverse, inclusive work place that reflects the communities we support, and welcome applications from candidates from all backgrounds, regardless of gender, sex, ethnicity, race, religion, education, socioeconomic background, disability, or sexual orientation.
We will do everything we can to accommodate any needs throughout our recruitment process. If you require any reasonable adjustments please do let us know.
What else we will need, or you need to know:
· Proof that you have the right to work in the uk. Unfortunately, we cannot support visa sponsorship
· Any successful applicant will require a health check
· A Standard DBS Check
· Two references
· All offers of employment are conditional upon satisfactory completion of pre-employment checks
We’re here to help every family who needs us make the most amazing memories


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £45,000 dependent on experience
Location: Bray Lake, Maidenhead (flexible hours with some home working)
Hours: 37.5 hrs per week (part time hours will be considered)
It is a really exciting time to join Thames Hospice as we embark on a transformational new Major Gifts strategy to significantly grow our fundraising income. This role offers you the chance to play a central part in shaping our future while developing your career in a supportive and ambitious environment.
We are seeking an experienced Philanthropy Manager to lead the strategic and operational direction of our Major Gifts programme, securing significant one‑off and multi‑year gifts to support Thames Hospice. The ideal candidate will have demonstrable experience in philanthropy fundraising, exceptional relationship‑building skills, and proven ability to identify and leverage opportunities to grow income.
You will use your expertise in cultivating and stewarding high‑net‑worth individuals to expand our donor portfolio, while managing and developing the Philanthropy Executive and driving the team’s strategy. Working closely with the Head of Major Gifts, you will lead the delivery of our philanthropy strategy, ensuring ambitious income targets are met. With outstanding communication and stewardship, you will deepen donor engagement and secure transformational, long‑term support that sustains our mission of delivering exceptional palliative care to the community.
Closing date: 26th January 2026
Interviews: week commening 2nd February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Exciting oppprtunity for a Senior Fundraiser, with a proven track record, to lead and inspire our fundraising team, personally focussing on trusts, grants and major donors. Your success will mean we can provide the "best possible support for anyone affected by MS in our community"
Who we are:
BMSTC's mission is "to support the physical health and mental wellbeing of local people living with Multiple Sclerosis", not just now but for the rest of their lives.
We provide practical help - including neuro-physiotherapy, oxygen therapy, footcare, counselling and a range of complementary therapies to help manage symptoms. We also run very popular "live" online exercise and mindfulness sessions.
We are not just about therapies - we also offer a friendly, supportive space where members, families and carers can socialise, share information and take more control over their lives. Understanding that MS impacts not just the person diagnosed.
Our purpose-built Therapy Centre in central Reading serves and strengthens the MS community across Berkshire and nearby counties. As a self-funded charity, we receive neither NHS or government support and must raise £700,000 annually to continue making a difference to local families affected by MS. This year, we delivered over 15,000 treatments to more than 400 families and were honoured to receive a King's Award for Voluntary Service, equivalent to an MBE, in recognition of our service to the community.
The role
You will:
- Develop the Charity's income generation capability as we seek to drive income growth
- Identify funding prospects and prioritise team effort to make the best use of resource
- Regularly monitor progress and inspire the team to reach targets and goals.
- Manage excellent donor stewardship and raise our profile with potential major donors
Personal qualities:
- Drive, enthusiasm and resilience.
- The ability to lead, motivate and inspire others.
- Tenacious and creative, possessing the ability to think "outside the box".
- Team player, ready to deputise or help in other areas of the Charity as necessary.
Skills
The successful candidate will have:
- A good level of secondary education and societal awareness
- Ability to meet (and ideally exceed) pre-agreed targets, manage multiple priorities and work independently.
- Ability to analyse financial and impact data.
- Strong interpersonal skills, emotional intelligence.
- Excellent written and verbal communication skills.
- Confident with IT and proficient in MS Office: Word, Excel and Outlook.
- Able to work outside office hours and occasionally attend local events (time off in lieu will be given).
Desirable skills:
- Experience of using a charity-based CRM system e.g. Beacon,
- Experience of working in a health charity/knowledge of Multiple Sclerosis.
- Understanding of the local funding community.
- A driving license and access to a car to attend events if necessary.
Benefits:
- Competitive salary and flexible, hybrid working conditions.
- 25 days paid annual leave plus statutory and national holidays (pro-rata), increasing to 30 days after 5 years.
- Company pension scheme.
- Free car parking
Why join us?
- Be part of an innovative mission-led organisation that makes a real practical difference to people’s lives.
- Work collaboratively with Finance and Trustees, to build long-term sustainability.
- Enjoy a flexible, supportive working environment where your ideas and leadership will be valued.
We will be shortlisting and interviewing as applications are received, so early applications are encouraged. Apply today to be part of something truly special!
Your covering letter should be brief a explanation in your own words, of why you would like to work for us and how you meet the personal requirements of the post.
If you have any questions before applying, please contact the Centre Manager, Pippa Vincent-Cooke.
We encourage applications from all parts of the community, irrespective of gender, race, colour, age, sexual orientation or disability. The successful applicant will be selected purely on merit.
Please note:
You will need proof that you have the right to work in the UK
This role is subject to a full DBS check and a probationary period of 6 months
The client requests no contact from agencies or media sales.
The Vacancy
Job Title: Fundraising Data Insight Officer
Location: London/Hybrid
Salary: £37,520.19
Weekly Hours: 35
Reference: YMC1166420
YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.
We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.
About the role
The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting.
You’ll also work hand-in-hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non-technical colleagues understand and interpret data so they can make confident, insight-driven decisions.
About you
We’re looking for someone who has hands-on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem-solver with strong Excel skills and the ability to present data clearly to different audiences.
Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data.
You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values.
If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The client requests no contact from agencies or media sales.
We're the only Museum of the Home in the world - revealing home as an emotional, psychological, socio-political and economic space - as well as the bricks and mortar.
Museum of the Home is a movement as much as a museum - seeing home as a lens through which many of the vital issues impacting the world can be viewed and solutions found.
Building on the foundation of a dynamic, partnership-focused new Museum strategy to take us to 2031, the role of Head of Development will play a key part in growing and diversifying our income streams and supporters.
We’re looking for someone who brings both strategic thinking and hands on practical delivery skills to fundraising. The role involves:
• Leadership and management of all charitable income streams and developing new forms of support
• Building the growth of philanthropic income
• Implementing and refining our fundraising strategy
• Contributing to the management and future direction of the Museum as part of the Leadership Team
If you’re an experienced fundraising leader looking for the opportunity to make your mark, we’d love to hear from you. The role is a great opportunity to support a small, committed team and to contribute to the next stage of the Museum’s story.
Closing date for applications is 5pm Thursday 22 January. We aim to shortlist and let candidates know by 27 January.
Interviews will be held in person at the Museum on Tuesday 3 February. You will need to prepare a presentation/task ahead of interview, and this will form part of your interview discussion. If there is need for a second interview, we'll let you know.
Whilst we are searching for a full time post, we will carefully consider part time, 28 hours/4 days per week.
The client requests no contact from agencies or media sales.
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
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Flexible working - we understand how important it is to balance family and work life.
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30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
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Employee Assistance Programme (24/7 confidential advice line and counselling).
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Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospect Research Manager
Are you an established and confident prospect research professional with experience within the charity sector? Do you have a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets? Are you able to communicate and present complex information to different audiences? If so, we have the perfect role for you.
We are recruiting a new Prospect Research Manager to join our team on a part time, permanent basis for 3 days per week (22.5 hours). Here at Mencap we understand that some of our office based colleagues can do their role from a range of locations, which is why we like to be flexible. We only ask for this role that you can commit to 1 day in our London Office per week, plus attend any other meetings when required.
The Prospect Research Manager will lead the development and delivery of prospect research to strengthen Mencap’s pipelines for trust, philanthropy and corporate fundraising teams in order to enable sustained income growth. Reporting into the Senior Philanthropy Manager, this post works closely with trust, corporate and philanthropy teams whilst working regularly with teams across fundraising, including community, events, fundraising operations and legacy teams.
Core responsibilities:
· Devise and implement targeted prospecting strategies to identify and qualify potential trust, statutory, corporate and philanthropy prospects.
· Support fundraisers through prospect management, portfolio development and network mapping.
· Deliver insightful prospect research to inform cultivation and engagement strategies.
· Maximise use of CRM system (Salesforce) and analytical tools to deliver high-quality reporting and to support forecasting and pipeline planning.
· Monitor and interpret external and internal trends and influences to ensure Mencap’s prospect pipelines are managed optimally.
· Work collaboratively to identify and qualify potential philanthropic donors from across the fundraising directorate.
· Deliver training to fundraisers on matters of prospect research, as the need arises.
Your Experience
· Strong understanding of the UK philanthropy, trust and corporate giving landscapes, including trends, motivators and vehicles for giving.
· Detailed knowledge of research tools and techniques including wealth analysis in a fundraising environment.
· Understanding of the regulatory landscape in which research exists, and the need for compliance and sensitivity.
· Established experience in delivering prospect research within the charity sector, with a track record in identifying and qualifying prospects across philanthropy, corporate and/or trust markets.
· Curiosity, creativity and innovation in exploring new sources, methods and connections.
· Skilled communicator, able to present complex insights clearly, persuasively and succinctly. Familiarity with CRM systems, ideally Salesforce.
· Extensive knowledge of compliance requirements including GDPR, Fundraising Code of Practice and others.
*More information can be found on the job description.
Why join Mencap?
At Mencap, you can bring your whole self to work. We are committed to inclusion, kindness and continuous learning, and we believe that when our people feel supported and valued, they can do their best work.
If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience.
The role will close on the 18th January and we will look to hold first stage interviews week commencing 19th January. There will be a second stage interview to follow week commencing 26th January.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a natural relationship-builder who is motivated by the impact your work can have? We are a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide.
We are looking for a Corporate Partnerships Officer to join our fundraising team. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income and support more people.
This role is a 12-month placement from 1st April 2026 - 31st March 2027 funded by The Rank Foundation as part of their Time to Shine Leadership Programme (see below).
You will contribute to the charity's overall fundraising strategy by actively seeking, securing, and managing mutually beneficial corporate partnerships. It will involve preparing compelling proposals, cultivating relationships, and ensuring high standards of stewardship.
We would like to hear from you even if you don’t feel you have all the skills or experience mentioned in the accompanying job description but you do share our values and mission.
Time to Shine Leadership Programme
The Time to Shine Leadership Programme is aimed at those who are currently unemployed or underemployed and provides a unique opportunity to gain valuable experience within a charity as part of a 12-month work placement. It incorporates personal and professional development activities, including several residential events, as well as membership of the RankNet community and access to a mentor.
The key upcoming dates to be aware of are 28th April and 6th May for the programme launch - you will need to be available to attend these (travel expenses will be covered).
There is a link to find out more information in the accompanying job description.
The client requests no contact from agencies or media sales.
Action in rural Sussex is seeking a customer-focused, friendly Project Support & Communications Officer to join our expanding community buildings team.
Action in rural Sussex (AirS) supports rural communities across Sussex to be vibrant and diverse places in which to live and work. Community spaces play an important role in these local communities. They build community cohesion and resilience, support the health and wellbeing of residents, help overcome social isolation. contribute to the creation of vibrant local economies, and reduce carbon emissions by providing services and activities locally, and reducing their own carbon footprint.
Most community buildings are charitable, run mainly by volunteers who need a wide range of skills and knowledge to run a successful and sustainable community space. Our Community Buildings Service supports volunteers and hall managers by providing networking opportunities, training, newsletters, an online forum, and bespoke individual advice and support.
This is an exciting time for the service as we look to expand its reach and further develop our offer. The Project Support and Communications Officer will work closely with our Senior Community Buildings Adviser to support the delivery and development of the service across Sussex. You will be the first point of contact for enquirers, helping subscribers to the service to access our platforms. You will help to plan our training and events programme and provide administrative and logistical support. You will also manage communications and marketing for the service, including monthly newsletters, website updates, email communications and social media, and take the lead on updating and developing our CRM.
We welcome applications from individuals with strong organisational and IT skills, the ability to write lively, readable newsletters, web and social media content, experience of using CRMs to manage contacts and report to funders, and a strong focus on ensuring we provide an excellent service to community buildings.
If you share our vision of active, thriving rural communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.
How to apply
Applications must be via our application form which can be found on our website using the links provided. CVs will not be accepted.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.


The client requests no contact from agencies or media sales.
The Development Office at Oundle School is looking for Deputy Director of Development who will be instrumental in advancing our philanthropic goals and will support the management and running of its driven and friendly team.
THE ROLE
The Deputy Director of Development will play a key part in helping us achieve our philanthropic goals. This role provides a real opportunity to make a tangible difference: devising and shaping strategy, driving forward our stewardship and legacies programme, building key relationships with major donors, and working closely with the Director of Development on the next advances in this vital area of the school’s work.
This is an exciting opportunity for a dynamic relationship manager who is highly motivated, creative, and intellectually curious, with experience of working within a fundraising or relatable field. We are looking for a dedicated colleague who will enjoy working across a vibrant constituency within a beautiful architectural setting to deepen philanthropic relationships between the school and its alumni and parent body.
While this role is 40 hours per week, year round, we are open to discussion about working arrangements including hybrid working to attract a candidate who can help us achieve our ambitions.
THE SCHOOL
Oundle and Laxton Junior Schools have long been associated with the very best of modern independent education, especially boarding. The Schools take seriously their responsibility to pupils so that they can emerge as decent, open-minded adults; ambitious about what they can go on to achieve and contribute. Over 1400 pupils are on roll at the School, of whom 840 are full boarders. Academic results are steadfastly excellent.
A team of around 800 staff, both academic and support, ensure an education of the highest standard is in place across the Schools with the efforts of the whole team focused on this fundamental aim.
LIVING IN OUNDLE
We are fortunate in our location at the heart of a beautiful market town. School and town are part of the same community and our pupils take their place within this community, not isolated from it. The town has a spirited cultural life, with an annual international festival, literature festival, and frequent performances of nationally touring shows at the School’s Stahl Theatre.
TO APPLY
Full details of the role, including hours of work and salary, can be found in the Job Description. If you are excited by this opportunity, please complete and return an application form and supplement to the application before the closing date.
Please note CV submissions cannot be accepted.
Application closing date: Wednesday 21 January 2026, 9am.
Interviews will take place week commencing 2 February 2026 and 9 February 2026.
Oundle School and Laxton Junior School are proud to be equal opportunity employers and we welcome applications from all. We aim to ensure that all applicants are provided with the same opportunities during the recruitment process, and we endeavour to comply with the duties placed upon us to make reasonable adjustments as prescribed by the Equality Act 2010. Should you need to request a particular adjustment to enable you to participate fully in the recruitment process, please ensure that this is made known, to the HR Department
Both Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including checks with past employers and the Disclosure and Barring Service.
Recruitment Agencies
The Corporation of Oundle School has an internal recruitment department, but where agency support is required, we will engage our trusted partners. Our adverts are intended to encourage direct interest from potential applicants, not recruitment agencies. Speculative CVs sent from sources other than directly from a candidate, will not be acknowledged or considered.
Oundle School has long been associated with the very best of modern independent education.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about using your skills to help us create a bright future for rescued animals?
Margaret Green Animal Rescue has been a trusted name in animal welfare for over 60 years, rehoming more than 60,000 animals. Now, we’re embarking on an ambitious five-year strategy to transform how we operate - using data and technology to create sharper insights, streamline processes, and ultimately help more animals find loving homes.
We are looking for someone to join our team who has great customer insight experience and who would relish the opportunity to build our next generation of data and digital solutions. This role will focus on business systems, bringing together our data and intelligence, and will work primarily within the fundraising and marketing team. At this stage we are not looking for programming or solution building expertise.
What You’ll Do
- Lead the design, integrate and implementation of our new business data and intelligence solution.
- Create supporter, donor, volunteer, operations and customer insights.
- Transform processes and workflows to free up time for what matters most—animal welfare.
- Champion CRM data and insight with a data-led approach that connects strategy to real-world outcomes.
What We’re Looking For
- At least 3 years' experience leading insight and data strategy in a fundraising, marketing or customer CRM environment.
- Current knowledge of data protection and GDPR compliance, with understanding of DPO needs and responsibilities.
- Proven experience in designing and interpreting data analysis and insights to inform strategic decisions.
- A proven track record in effective BI reporting, and process design optimisation.
- Ability to map and align data.
- Ability to engage stakeholders with compelling stories and solutions.
- Passion for animal welfare and a desire to make a tangible impact.
- Project management skills.
If you think this sounds like the role for you, fantastic! Please apply by sending your CV with a covering letter which demonstrates how you meet the essential requirements - we won't be able to consider anyone who only sends a CV.
Please note that this role will be based on-site at our Church Knowle centre near Wareham, in Dorset. Some hybrid working will be possible, with the expectation of the postholder being on-site in Church Knowle for at least 2-3 days per week.
Due to receiving a high number of applications, we regret that we are only able to reply to successful candidates.
Please include a covering letter with your CV outlining your relevant experience and reasons why you are interested in working for Margaret Green Animal Rescue.
The client requests no contact from agencies or media sales.
We are a well established older person's charity in London and specialise in providng a full range of activities from learning, physical exercise, art and cultural classes and trips. We are seeking a person who will excel in a busy, multi-tasking environment whilst maintaining a calm presence. They will possess the skills to support a junior role so they can thrive in the role. Behind the scenes you will be reviewing the Arts & Culture provision in your centre to ensure we are providing the best possible service, seeking member feedback and planning ahead for the next quarter/term/year. Key skills to this role are time management, prioritising workloads, problem solving, and thinking on ones own initiative.
The client requests no contact from agencies or media sales.


