Data and projects officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Southampton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.
A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
The role at a glance
Contract: Full-time, permanent
Application deadline - 9am Monday 2nd February 2026
Interview day (in-person) - Thursday 12th February 2026
Start date: As soon as possible, to be agreed directly with the successful candidate
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
(Some additional weekend & unsocial hours will be required)
Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres
Location
IntoUniversity Southampton
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays.
Salary
£36,400 per annum.
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens. We are seeking a Head of Finance to lead on ensuring the financial health, operational effectiveness and organisational sustainability of the company.
As a senior leader, you will integrate finance, systems and people management so that we can deliver high-quality programmes in alignment with our Catholic mission and values. You will also be a key member of the Leadership Team, contributing to organisational strategy, planning and decision-making.
We’re a small team, so this role involves operational responsibilities as well as strategic leadership and oversight. We’re also a fully remote organisation, so we’re looking for someone who thrives in a remote working environment, who is highly organised, people-focused, and committed to excellence in service. You will also play an important role in helping us embed our emerging employee-owned culture as we move through transition in 2026.
If you’re a strong financial leader with operational leadership experience in a charity, SME, education or mission-driven organisation and feel inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beyond Reflections is a charity supporting the needs of Trans+, Non-Binary people including friends and allies. We are looking for an inspriing person who can continue to grow and develop the charity so it continues to advance and improve its impact and sustainability - a full job lack is avalable.
More details can be found at our website where a job pack has full details
About Beyond Reflections
Beyond Reflections is a UK charity providing dedicated mental-wellbeing support to Trans+ people, as well as to their families,
friends, and allies. We offer a combination of group support, one-to-one services, and therapeutic interventions delivered by experienced case workers, counsellors, and therapists.
Our work spans both online and in-person settings, ensuring support is accessible, confidential, and rooted in compassion.
From facilitated support groups and tailored counselling to mentoring, safe social spaces, and specialist guidance, we aim to meet people where they are and provide the right help at the right time.
We play a wider role in strengthening inclusion across society. Our training and development programmes, which have been delivered to organisations such as the CPS, Hampshire Police, B&Q, and the University of Southampton, focus on Trans+ awareness, allyship, leadership coaching, conflict resolution, and policy development. All income from this work goes directly into our hardship fund, enabling us to support those who would otherwise be unable to access help.
Volunteers are an essential part of our organisation. They contribute across support services, events, administration, and governance, bringing a wide range of lived experiences and skills. We provide a supportive environment for volunteers to grow, develop, and contribute to meaningful change.
Our Services
Support Groups and Community Spaces
One-to-One Support
Therapy and Counselling
Mentoring
Practical Support
Job Description and Person Specification
Please read this job description and person specification carefully to help you write your cover letter and tell us how you meet our requirements for the role. We are looking for potential from applicants. Job TItle Chief Executive Officer (CEO)
Salary £40,000 - £52,000 per annum (FTE)
Hours 0.8 - 1 FTE, with some flexibility required to meet organisational needs.
Location Southampton, 3-4 days in the office with options to work remotely when required.
Reports To Board of Trustees
Responsible For Members Coordinator and Admin, Volunteer Coordinator, Revenue Coordinator, Therapeutic Lead. Contractors, including Supervision Lead, Bid Support and Social Media/PR.
Job Description
The Chief Executive will provide clear, compassionate, and forward-looking leadership that strengthens Beyond Reflections’ impact and ensures our services remain safe, accessible, and responsive to the needs of the Trans+ community. They will translate the Board’s vision into organisational strategy, oversee effective operations, and build a culture rooted in our values of respect, inclusion, and empowerment. They will be responsible for guiding the charity through a period of growth in response to increasing demand. This includes developing partnerships across the charity and public sectors, driving financial sustainability, supporting staff and volunteers, and ensuring our services maintain the highest standards of quality and safeguarding.
Key Responsibilities
Strategic Leadership & Organisational Development
● Lead the delivery of the charity’s strategic plan, ensuring the organisation remains responsive to the needs of the Trans+ community.
● Identify opportunities for growth, innovation, and collaboration across the sector.
● Translate strategic priorities into clear operational objectives and measurable outcomes.
Governance, Risk & Compliance
● Act as the primary link between the Board of Trustees and the organisation, ensuring clear communication and timely implementation of Board decisions.
● Ensure full compliance with charity law, safeguarding requirements, quality standards, and regulatory obligations.
● Provide clear, accurate reporting to the Board to support effective governance and decision-making.
● Maintain strong organisational risk management and business continuity processes.
Operational Leadership & Service Delivery
● Oversee high-quality delivery of all services, including support groups, counselling, therapy, mentoring, training, and volunteering programmes.
● Lead and support the senior management team (e.g., Operations, Therapeutic, and Fundraising leads) to ensure effective operational oversight.
● Promote continuous improvement, data-informed decision-making, and consistent service standards across online and in-person provision.
People, Culture & Wellbeing
● Foster an inclusive, trauma-informed, and person-centred organisational culture that reflects the charity’s values.
● Recruit, lead, and develop staff, ensuring strong performance and wellbeing.
● Support and integrate volunteers across service delivery, promoting engagement, recognition, and effective practice.
External Relations & Partnerships
● Act as an ambassador for Beyond Reflections, representing the charity to funders, partners, policymakers, statutory bodies, and the media.
● Build strategic partnerships, including collaboration with broader LGBTQIA+ organisations and health/social care providers.
● Advocate for Trans+ people, contributing to policy, awareness, and sector development.
● Ensure member voices inform organisational decisions and strategic direction.
Finance, Fundraising & Sustainability
● Lead financial planning, budgeting, and stewardship to ensure sustainability and value for money.
● Grow diversified income streams, including unrestricted funding, grants, training revenue, and corporate partnerships.
● Maintain relationships with funders, commissioners, donors, and commercial partners.
Person Specification
We know that no candidate will meet every single requirement in this pack, and we strongly encourage you to apply even if you’re unsure you tick every box. If you share our values, bring relevant experience, and feel motivated by our mission, we’d be very glad to hear from you.
Essential Desirable
Significant senior leadership experience, preferably in the charity, social care, or mental health sectors.
Lived experience as a trans, non-binary, or gender-diverse person, or personal experience connected to the Trans+ community.
Deep understanding of issues facing trans+ (gender-diverse) communities, or lived experience.
Experience in designing or delivering training programmes for organisations.
Proven track record in strategic planning, financial management, and fundraising.
Experience of mental health or therapeutic service delivery.
People-management skills: experience managing teams, developing staff, and supporting volunteers.
Network of relationships in the LGBTQIA+ sector, statutory bodies, or philanthropic funding landscape.
Excellent communication and stakeholder-engagement skills, including public speaking, advocacy, and partnership building.
Experience scaling organisations, diversifying income, or developing trading/social enterprise models.
Strong governance knowledge and experience working with or reporting to a Board of Trustees.
Understanding of digital transformation and digital service delivery.
Commitment to safeguarding, equality, diversity, inclusion, and trauma-informed practice.
Experience overseeing remote, hybrid or multi-site teams.
Demonstrated ability to lead in emotionally complex environments and maintain professional boundaries.
Familiarity with commissioning processes and local authority partnership models.
How to Apply
Submitting an application
To apply for this role please submit your CV and a cover letter to us
Your cover letter should address the following questions and be no longer than one A4 page:
1. 2. Why do you want to be part of Beyond Reflections?
How do your skills and experience meet what is set out in this Job Description?
To be considered for the role you must submit your application by the deadline. We want to see people at their best and so of course will make any reasonable adjustments relating to long-term conditions or disabilities that you need to help you perform at your best. Please let us know if this applies to completing your written application. We also ask you to let us know when submitting your application if you have any requirements for accessibility-related adjustments if you are selected for an interview.
Interviews
First-round interviews will take place in the week commencing 9th February 2026 and will take place online. Second-round interviews will take place w/c 16th February, where you will be asked to give a presentations to Trustees. If you are successful through these stages, you will be invited to the BR offices during the week of 23rd February. If you will be unavailable for any of these dates please mention this in your application email. These dates may be extended subject to the number of applications.
References and eligibility checks
Once we have identified a preferred candidate via the interview process, we will carry out reference checks and legally required checks of eligibility to work in the UK before making a final job offer.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.
The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.
The client requests no contact from agencies or media sales.
We are looking for a Quality and Service Improvement Officer on a part-time basis to fulfil a job-share.
In this important role, you will manage the quality review process by providing expert advice and guidance and support the delivery of the caller feedback service.
You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
Contract
- £16,500 - £17,500 per annum plus benefits (£33,000 - £35,000 FTE)
- Part time (17.5 hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Provide expert guidance to staff and volunteers in relation to quality reviews
- Manage the planning and administration of the quality review process
- Maintain and update quality review resources
- Champion quality improvement and development
- Coordinate the caller feedback process
- Engage with callers to gather feedback
- Communicate with branches and hubs to resolve complaints
What you’ll bring
- Proven experience of quality assurance or quality management
- Experience of engaging with service users to gather feedback, including vulnerable individuals
- Understanding of performance data and reporting methods
- Ability to manage difficult conversations with sensitivity
- Strong organisational skills with the ability to manage tasks and projects concurrently
- Good practical knowledge of data protection legislation
Full Job Description and Person Specification available below
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got a flair for design and the ability to create engaging content for various digital channels?
We are looking for an experienced digital communications professional to join Cherry Trees at an exciting time in the charity’s development, helping to grow its reach and outstanding reputation in supporting children and young people with complex disabilities.
This is a busy and varied role, working closely with the Communications & Marketing Manager and the Head of Fundraising and Communications to raise awareness, increase visibility, and support fundraising.
You will play a key part in delivering Cherry Trees’ digital content and developing our social media presence, finding innovative ways to expand our reach through engaging, audience-specific content. Responsibilities include supporting website content development, managing social media accounts, growing our following, and assisting with regular e-communications to external and internal audiences. You’ll liaise with children and families supported by the charity, as well as supporters, colleagues, volunteers, and trustees, to create impactful content.
In summary, this role connects Cherry Trees to the community—conveying the importance of our work, promoting our outstanding care, demonstrating its impact, and motivating people to support us through donations, fundraising, and volunteering.
We help to keep families together by providing home from home care for children with complex disabilities and a meaningful break for the families.
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At S.A.L.V.E. we believe:
- No young person should have to live or work on the streets
- Young people who have lived and worked on the streets deserve the chance to fulfil their potential
- Young people on the streets should have trustworthy, supportive adults around them
With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.
We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.
We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.
Our Journey
S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.
Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.
Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.
Job Purpose
● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.
● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.
● To oversee the budget, finance and risk management of the organisation.
● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.
● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.
● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.
Key Activities
The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder.
STRATEGY
- Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.
FUNDRAISING
- Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
- Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
- Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.
FINANCE
- Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
- Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
- Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.
HR
- Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
- Support the Country Director with recruitment in Uganda.
- Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.
GOVERNANCE
- Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
- Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
- Ensure the organisation is appropriately prepared for potential risks
- Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.
COMMUNICATION
- Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
- Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.
PROGRAMMES and OPERATIONS
- Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
- Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.
PARTNERSHIPS
- Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
- Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.
SAFEGUARDING
- To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.
MONITORING AND EVALUATION
- Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.
SKILLS REQUIRED
ESSENTIAL CRITERIA
Fundraising and External Relations
- Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
- Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
- Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.
Leadership and Management
- Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
- Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.
Strategic and Operational Capability
- Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
- Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.
Governance, Compliance and Safeguarding
- Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
- Commitment to good practice, ethical leadership and accountability.
Personal Attributes
- Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
- Willingness to be ‘hands on’.
DESIRED CRITERIA
Fundraising
- Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
- Experience of delivering presentations, talks or fundraising-driven events to external audiences.
International and Cross-Cultural Experience
- Experience working in an African context or supporting programmes delivered within Africa.
- Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.
Leadership and Governance
- Experience of working collaboratively with a Board of Trustees or equivalent governance body.
- Experience of leading organisational change or growth phases.
Monitoring, Evaluation and Learning
- Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.
Qualifications
- Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).
FURTHER INFORMATION
Reporting to: UK Board
Location: Remote, with travel in the UK and to Uganda
Working Hours: Full Time, 37.5 hours per week
How to Apply:
Please send your CV and a one page covering letter.
Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.
Applications without a covering letter will not be considered.
Please note: You must already have the right to live and work in the UK to apply for this role.
Closing Date: Sunday 25th January 2026, 6pm
Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.
Expected Interviews Dates:
- First Round (virtual): 10th and 11th February
- Second Round (in-person): Week commencing 23rd February
Anticipated Start Date: As soon as possible
Please send your CV and a one page covering letter.
Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.
Applications without a covering letter will not be considered.
Please note: You must already have the right to live and work in the UK to apply for this role.
Closing Date: Sunday 25th January 2026, 6pm
S.A.L.V.E. International is an International Development charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Make a real impact for people living with rare, life-altering conditions.
Inflammatory Neuropathies UK is the only UK charity dedicated solely to supporting people impacted by Guillain-Barré Syndrome (GBS), CIDP, MMN and other Inflammatory Neuropathies. These are rare autoimmune conditions that can dramatically change lives. We are here to work with people, to provide support, and to make things better.
We provide information, peer support, personal grants, local and online groups, and fund vital research. We are ambitious, people-focused, and growing fast. Along with our community, we are IN this together.
We are now looking for a proactive, organised and mission-driven Operations Manager to help us strengthen, streamline, and expand our core services so we can reach and support even more people.
About the role
As Operations Manager, you will be at the heart of our charity’s day-to-day running. Working closely with our Chief Executive, Trustees, staff team, and dedicated volunteers, you will lead on:
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Operational Management
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Day to Day Financial Management
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Governance & Compliance
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Volunteer Support
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Projects, Programmes & Fundraising
This is a varied and rewarding role for someone who enjoys improving processes, working with people, and building organisational capacity. No two days will be the same, and your work will directly help people impacted by life-changing conditions.
The role is mainly remote, but does require regular travel to our office in Sleaford (at least once a month), as well as some occasional travel around the UK and Ireland. It may also require some evening and weekend working.
About you
We’re looking for someone dynamic and innovative, bold, and forward thinking. You will have proven experience in operations, administration, or charity management, with strong knowledge of charity governance, finance, and compliance. We want someone who is organised, can communicate well, and who can work well with our team. You will need to be driven, with a person centred approach at your core.
If you have experience with a health or rare-disease charity that would be great, but it isn’t essential.
You could be an established manager looking for a fresh challenge, or an up and coming professional looking for their next step. We have an incredible team, and we want to build on it by bringing in the best.
Why join us?
If you want to be part of an ambitious, developing team working within a national charity, then this job is for you. This is your chance to make a real difference for a group of people who are often overlooked and who are facing multiple challenges.
We offer:
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A competitive salary
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Remote working with flexibility and autonomy
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Progression and development
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The chance to make a tangible difference every single day
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The opportunity to be part of a supportive and passionate community
How to apply
If you’re excited by the idea of helping us make a big impact, we’d love to hear from you.
Apply via CharityJob with your CV and a supporting statement outlining how your experience meets the job description and person specification.
Apply now and help us make things better for people living with Inflammatory Neuropathies.
Please provide a copy of your up to date CV, and a supporting statement explaining how you fit the job description and person specification
We support & advocate for people who are impacted by GBS, CIDP, MMN & other Inflammatory Neuropathies. We also raise awareness and facilitate research



The client requests no contact from agencies or media sales.
Ignite your passion for justice Join LawWorks as our Training & Engagement Officer and empower legal volunteers across England & Wales through dynamic training, impactful events, and meaningful engagement.
As a pivotal member of the Strategic Development team, you’ll lead on identifying training gaps among clinic volunteers, not-for-profit partners, and member organisations; designing and delivering regional and virtual learning that boosts skills and confidence. You’ll also coordinate our presence in Regional Pro Bono Committees and support internal training for staff and volunteers, ensuring quality and consistency across all activity.
You’ll work collaboratively with internal teams and external stakeholders to launch tailored networking events, webinars, and workshops, nurturing strong partnerships and advancing pro bono legal support.
We’re seeking a proactive, confident networker who thrives on project delivery, values collaborative working, and shares our commitment to access to justice. While legal sector experience is beneficial, we welcome candidates with transferable skills eager to champion pro bono work.
This part‑time (21 hrs/week), permanent role offers mid‑London or remote working, with travel across England & Wales as needed. Enjoy 25 days’ holiday (pro‑rata), pension contributions, private healthcare cashback, and the chance to grow initiatives from concept to impact.
Step in, step up, and help shape a stronger, fairer justice system for communities in need.
Please submit a CV and a covering letter, outlining:
• why you are interested in the role; and
• why you are suitable for the role, including how your skills, knowledge and experience meet the person specification above.
Please address as much of the person specification as you can. We recognise that applicants may be much stronger on some of the requirements for the role than others.
The client requests no contact from agencies or media sales.
Position: Payroll Manager
Type: Part-time (28 hours a week), permanent
Location: Office-based in in London with flexibility to work remotely
Salary: £35,417* (FTE £44,339*) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical
* You will start at our entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note we will also consider alternative part time arrangements such as three days a week (21 hours per week).
We’re looking for a knowledgeable and people-focused Payroll Manager to lead our payroll service and help make sure every colleague is paid accurately, on time, and with confidence.
Based in our London office (with flexible remote working), you’ll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You’ll oversee the monthly payroll process end-to-end, making sure everything runs smoothly.
In this role, you’ll play a key part in creating a supportive and inclusive experience for our colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You’ll also mentor and support a Payroll Advisor, helping them grow and succeed in their role.
You’ll have:
- Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements
- A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates
- Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s
- Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders
- Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions
- The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders
- Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting
- A collaborative mindset and the ability to build positive relationships across teams
- Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work
- A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning
- Strong communication skills, attention to detail, and a high level of integrity and confidentiality
This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.
More information about our job opportunities and how to apply can be found on our MS Society website.
Closing date for applications: 9:00 on Monday 26 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Purpose of the Role
- Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
- Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
- Acts as an organisational anchor: clarity, structure, stability.
- Initially oversees one frontline delivery team to understand ground-level operations.
Key Responsibilities
Strategic Operations & Leadership
- Develop and implement organisational structures, systems, and processes.
- Support CEO with organisational change and restructuring.
- Provide senior leadership and model relational, reflective practice.
Service Leadership & Management
- Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
- Line-manage one Area Team; ensure reflective supervision and supportive accountability.
- Participate in safeguarding rota.
- Lead recruitment processes across the organisation.
Organisational Structure, Policy & Risk
- Develop and embed organisational policies, procedures, manuals, and guidance.
- Strengthen internal processes for clarity, consistency, and relational practice.
- Lead organisational risk management.
- Oversee project management for new initiatives.
Finance Oversight
- Support CEO and Finance team in budget monitoring, financial planning, and sustainability.
Income Generation
- Assist in funding applications, reporting, and exploring new aligned funding streams.
Reporting, Evaluation & Impact
- Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
- Produce the annual Impact Report.
- Develop external evaluation processes and relationships.
Stakeholder Management
- Build relationships with local authorities, funders, partners, and community organisations.
- Represent the charity externally.
- Travel to service delivery areas as required.
Please see Job description for more information.
REF-225 841
Individual Giving Officer
Home based, remote working
£27,000 - £29,000 pa plus excellent benefits (£16,200 - £17,400 pro rata)
21 hours per week
As Individual Giving Officer you will be responsible for supporting the Individual Giving team across retention and acquisition to raise unrestricted income from supporters.
You will:
1. With support from the Individual Giving Manager, lead on telephone fundraising campaigns.
2. Support the team with various CRM system processes and data admin.
3. Create purchase orders and invoices.
4. Help with scoping new acquisition opportunities like Lead Generation activity and overarching stewardship moments to improve supporter experience.
You will be a results oriented person with some experience of working in either a fundraising or in a direct marketing role. You have good time management skills and are able to manage multiple tasks simultaneously so that projects you are working on stay on track, and are delivered to a high standard. You will enjoy remote working and relish the opportunity to innovate, breaking new ground in your work.
No essential qualifications but a good standard of written English and attention to detail is a requirement.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 11 January 2026
Interviews: w/c 19 January 2026
Supporting people who are deaf, have hearing loss or tinnitus
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Starting salary in the range of: £33,141 to £35,855
Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events.
Pension: USS
Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.
Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).
Reports to: Director of Operations and Membership
Purpose:
The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.
Key Responsibilities
Membership and Events Support
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Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members.
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Maintain and update the CRM system, ensuring accurate records and consistent data standards.
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Support the processing of membership applications, renewals, and enquiries in a timely and professional manner.
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Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.
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Support with the preparation of regular reports on membership numbers, trends and engagement activities.
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Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.
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Input membership invoices and payments into Xero or relevant systems.
Communications Support
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Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.
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Manage planned activities on all social media platforms, including content creation and community engagement.
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Proofread and distribute press releases, newsletters, and other communication materials.
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Maintain and update the organisation's website with relevant news and content.
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Managing the press inbox.
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Monitor media coverage and help prepare reports on media performance.
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Create engaging content for various platforms.
The postholder will also be expected to:
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Actively support the delivery of the GuildHE strategy.
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To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.
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Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.
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Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.
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Gather feedback from HE institutions and use this to inform the continuous improvement of our services.
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Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.
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Represent GuildHE externally on a range of HE sector groups and projects where appropriate.
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Deputise for the Membership and Events manager, and the Communications manager as appropriate.
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Undertake any other reasonable duties as may be required.
Person Specification
Core Skills:
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Strong written and verbal communication.
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Excellent organisational and time management.
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Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite).
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Ability to work independently and as part of a team.
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Ability to coordinate multiple tasks and meet deadlines.
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An ability to build relationships within our team, with members and with media contacts.
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Understanding of current media trends and best practices.
Core Attributes
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Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail
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Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.
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An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.
Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.
Ideal Experience:
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At least one (1) year’s experience in membership support, communications, or an administrative role.
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Proven experience in social media management and content creation.
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Experience with CRM software and email marketing platforms.
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Experience in the tertiary or higher education sector.
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Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
The client requests no contact from agencies or media sales.