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Westway Trust are seeking experienced and qualified Adult Learning Tutors to join their expanding tutor team to deliver accredited and non-accredited Digital Skills courses to adult learners in the Royal Borough of Kensington & Chelsea (RBKC) area.This is a part-time, term-time role.
The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.
We are looking for tutors who thrive on flexibility as the number of courses allocated to you, along with the course subject, and the level of learners and course location may vary from term to term. If you are passionate about teaching and making a difference in people’s lives and being part of something meaningful, we want to hear from you.
Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
Key responsibilities of the role include but are not limited to:
Teaching
- Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
- Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
- Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
- Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
- Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
- Maintain accurate records of learners’ attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements
Administration
- To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
- To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
- To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
- Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff
Qualifications:
- Teaching or training qualification for working in adult learning (e.g. PTLLS, CTLLS, DTLLS or equivalent suitable experience)
- A minimum GCSE English Grade C or equivalent.
- Level 3 or higher in a relevant subject (e.g. ICT) or willingness to work towards a Digital Skills teaching qualification (desirable).
Knowledge, Skills and Experience:
Essential
- Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
- Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
- Experience of devising course outlines and schemes of work
- Experience of managing mixed groups of learners
- Knowledge and experience of working with a variety of exam boards
- Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team
Desirable
- Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
- Experience of working/teaching refugees and or asylum seekers
- Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
- The ability to speak a community language
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Sunday 1 February when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended. Please apply directly from our wesbite.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.
You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.
This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.
At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: 10am, Monday 12 January 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
CAAT is recruiting a Supporter Development Manager. Working closely with our Campaigns team and Operations Manager, you will be responsible for the recruitment, retention, and engagement of supporters, and fundraising from these individuals.
A skilled communicator and natural relationship builder, you will have experience of developing supporter journeys which integrate campaigning, fundraising and engagement; ensuring that supporter data is held responsibly and used appropriately; and maximising income through regular giving, appeals and digital channels.
This is a permanent, four-day per week post, with a flexible location (based in our London office, or working from home, or from a shared workspace) with a salary of £40,060 (£50,075 pro rata), with a London weighting of £5,775 if applicable, plus 8% into a pension that doesn't invest in the arms trade.
Please note that a Cost of Living Increase will be applied from 1 January 2026, but has not been agreed at the time of posting.
Reflecting the communities we serve
CAAT is working towards a more equitable society and we encourage all applicants to complete an equal opportunities monitoring form. CAAT values diversity and we welcome applications from under-represented groups, in particular People of Colour.
How to Apply
To find out more about the role please download an application pack. This includes:
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Job description
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Personal Specification
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Information about CAAT
Please complete your application using the Charity Job application process no later than 9am on Monday 12 January 2026.
For any enquiries or an alternative method of applying, please feel free to contact us.
Interviews will be held on Tuesday 27 and/or Thursday 29 January 2026. If you have not been invited to interview by 1pm on Friday 23 January, please assume that your application has been unsuccessful.
Further information
You may find pages on our website of interest. If you have any queries regarding this post or any of the information we have given please phone us. Our contact details can be found in the footer of the website.
Thank you for your interest.
To find out more about the role please download an application pack.
Please complete your application using the online Charity Job application process, and ensure this includes a CV and responses to the screening questions.
All applications must be received no later than 9am on Monday 12 January 2026 and will not be reviewed until after the closing date (so please wait until after this time to be contacted).
We're working for a just, peaceful and sustainable world built on foundations of equity and solidarity.

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The client requests no contact from agencies or media sales.
Role: Finance Partner
Location: The Royal Court Theatre, London
Contract: Full time, Permanent
Salary: £37,065.60 (gross) per annum
The Royal Court Theatre has an exciting opportunity for someone to join the Finance Team as a Finance Partner
The Finance Partner provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose.
A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship. Keeping up to date with finance and payroll software advances and integrations, the Finance Partner will also review and report on efficiencies and improvements across our finance functions.
The successful candidate will:
- Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
- Proactive and solutions-focused, with the confidence to identify and suggest process improvements
- Experience of using accounting systems such as Xero and related finance tools
- Collaborative approach, with the ability to build positive working relationships across teams
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young People’s Advocate - RECRUITMENT PACK
Hopscotch takes pride in working to support women and families facing racial and gender inequity in London. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers taking care of vulnerable people in south Camden who draw on care.
This Young People’s Advocate role will give you the chance to be an integral part of our organisation. You will be working with the VAWG team to deliver positive masculinity workshops in Camden Schools. You will be engaging with boys and girls aged 12-17 years and to enable them their improved understanding of masculinity.
Salary: £32,639 FTE
Hours of Work: Flexibly, normally 09:00-17:00 Monday to Friday
Location: Mainly based in a school but to also spend some time in the office (NW1)
Reporting to: Head of Programmes
Funding: Annual
WHY HOPSCOTCH?
- An opportunity to live out your values
- Working in a human rights environment
- A chance to challenge the status quo and not settle for what is
- Working with a diverse and vibrant team
- Team positivity, creativity and problem solving
- A place where all voices are heard
- Daily opportunities to make a meaningful impact on those in need
- Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
- Part of an award-winning charity
- Generous annual leave provision
- Occupational sick leave
- Regular internal and clinical supervision with amazing therapists
- Ongoing training with experts from around the country
KEY RESPONSIBILITIES
- Supporting young people referred to Hopscotch’s programme in schools to safely explore positive masculinity.
- Listening and helping the boys to cultivate healthy attitudes and behaviours – towards each other and girls.
- Work closely with young people and the school to co-create each programme, with a focus on supporting boys to embrace qualities such as empathy, respect, and emotional intelligence.
- Create a culture of inclusivity and respect where teenage boys can develop into confident and compassionate young men.
- Supporting experts by experience
- Maintaining data and reports
- Carrying out relevant administration requirements of the post
- Speaking at public events about the project
This job description in no way implies that these duties are exhaustive as any other duties falling reasonably within the scope of the position may be assigned from time to time. All staff members must be committed to and promote Hopscotch’s Equal Opportunity Policies and Procedures in relation to both service provision and employment issues.
Values, Behaviours & Competencies
- Committed to the Vision and Mission of Hopscotch, ensuring our service-user voices are centred in all circumstances
- Committed to fostering innovation and continuous improvement in working practice
- Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
- Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
- Non-judgemental with a commitment to self-care within the team
- Collaborative, building relationships with internal and external partners
Knowledge, Experience and Skills - Essential
- A degree in Psychology – Desirable
- Experience of working within the charity sector
- A coaching or mentoring qualification - Desirable
- An understanding of the essence of Positive Masculinity and attitudes on this issue
- Knowledge of how to relate to young people
- Knowledge of how to challenge young people to think differently
- Knowledge of how to teach young people to challenge non-conformist views and behaviours of other young people
- Knowledge of how to mentor young people.
- Experience working with a diverse staff team applying anti-discriminatory practice
- Experience of working to targets and meeting deadlines
- Ability to critically reflect on own practice and performance and make use of clinical supervision
- Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system
- Excellent written and verbal communication skills
- Must have strong attention to detail, highly organised and process driven.
- Classroom & Group Management
- Ability to confidently manage and facilitate group discussions with teenage boys, creating a safe, respectful, and engaging learning environment.
- Empathetic & Youth-Centred Approach
- Demonstrate an empathetic, non-judgemental stance with an ability to understand young peoples lived experiences, challenges, and social realities.
- Awareness of Digital & Social HHMedia Influences
- An understanding of the role of social media, online culture, and peer influence in shaping young people’s attitudes, identities, and behaviours.
- School Partnership Working
- Ability to communicate effectively and maintain positive professional relationships with school staff, teachers, safeguarding leads, and external partners
- Engaging Delivery Style
- Ability to deliver sessions in an enthusiastic, accessible, and engaging way that captures young people’s interest and encourages participation.
- Professional Boundaries & Conduct
- Maintain appropriate professional boundaries at all times while building trust and rapport with young people.
Additional requirements
- Safeguarding & Training
- The postholder will be required to undertake regular safeguarding training and demonstrate a strong understanding of safeguarding responsibilities when working with children and young people
- To work closely with the Head of Programmes, attending very regular reflective supervision sessions and annual appraisals
- Willingness to work flexibly and to keep knowledge and skills up to date
- Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
- Right to work in the UK
Hopscotch seeks to address racial and gender inequity and empowers women facing this injustice and disadvantage in a culturally sensitive way


The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote environments.
This role is pivotal to maintaining the availability and reliability of user facing IT systems, aligning them with the evolving needs of the business. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Insights from this data will shape resource allocation and inform enhancements to IT infrastructure, ensuring the National Gallery information systems continue to meet organisational requirements and deliver value.
The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.
This is a hybrid role, with on-site presence required in line with business needs.
The client requests no contact from agencies or media sales.
Supporter Care Officer
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Do you deliver brilliant customer service and love helping people? We’re looking for a dedicated, compassionate and proactive Supporter Care Officer to join our team and help ensure that every supporter has an exceptional experience with the Trust.
In this role, you will be responsible for key administrative tasks including updating supporter records, processing and setting up donations, managing regular gifts, updating communication preferences and sending heartfelt thank-yous to supporters. You will use our database daily, keeping information accurate and up to date, and deal with a wide range of enquiries by phone, email and post, providing warm, professional and timely responses.
To be the right person for this role, you will:
- Have experience in financial processing and using CRM databases
- Be well-organised with good attention to detail
- Communicate clearly and respectfully with a wide range of people
- Be comfortable working independently and as part of a team
- Have excellent customer service and be willing to go the extra mile for supporters
If you are passionate about great supporter care and want to help make a real impact, we would love to hear from you.
We offer competitive benefits including opportunities for learning and development, flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
Please note you will need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
Closing date and interview date
Closing date for completed applications is midnight on Monday 12 January 2026.
Interviews expected Wednesday 21 and Thursday 22 January 2026.
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
No agencies please.
How to apply
Before applying, please ensure you read the job description for more information about the role.
Applications should be made through our recruitment portal Hireful and to apply, please use the application button provided.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-225 798
Main Responsibilities
· Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards
· Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference
· Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X
· Scheduling meetings, organising papers, and some note/minute taking, as required
· Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.
· Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.
· Ensuring the SRHE website is kept up to date, in liaison with other team members
· Providing quality customer service for members and external contacts
Qualifications, skills and experience
You will need to demonstrate that you possess the following qualifications, skills and experience:
· Demonstrable experience in a team support role or an administrative assistant role
· Excellent organisation and administration skills
· Excellent written and verbal communication skills
· Good numeracy skills
· Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)
· Familiarity with website maintenance and basic website management
· Managing, maintaining and manipulating databases
· Preferred education is to undergraduate level with an interest in higher education provision
The client requests no contact from agencies or media sales.
Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team
Salary: £28,992 to £34,108
Location: UK remote - with monthly travel to Haywards Heath, West Sussex
Contract: 12-Month Fixed-Term Contract
Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK
Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia.
We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues.
About the role
This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world.
Typical duties will include:
- Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities
- Preparing contractual paperwork
- Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems
- Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner
- Actively engaging with HRIS software changes
- Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting
- Leading and delivering knowledge sessions
- Pay and benefits administration in conjunction with the Payroll team
- Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders
This is an involved and varied role. Please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
About you
We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have:
- Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential).
- Basic understanding of employment law in any of Sightsavers’ locations.
- Ideally previous HR/recruitment experience within an international or complex organisation.
- Demonstrable planning and prioritisation skills.
- Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases.
- Intermediate level knowledge of Microsoft 365 products.
- Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required.
- Proactive attitude to change with the ability to recommend improvements to process and practice, leading through to implementation.
- Fluency in French (essential).
Please read the job description for full details of the essential knowledge and skills required for this role.
Next steps
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.
Coeliac UK is looking for an experienced and people-focused Membership Experience Manager to lead the delivery of outstanding services to our members.
Job Title: Membership Experience Manager
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (Hybrid working available)
Salary: £41,291 per annum
Salary Band: Services (SE3)
Line Management: 3 FTEs
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 19th January 2026 (early applications may be reviewed as received)
This is a key leadership role within the Membership, Services and Volunteering Directorate, responsible for ensuring our membership scheme delivers real value, strong engagement and excellent experiences at every stage of the member journey. Working closely with colleagues across the charity, you will help drive member acquisition, retention and satisfaction while fostering a positive and collaborative team culture.
Key Responsibilities:
- Lead and manage the Membership Team to deliver excellent member services and positive end-to-end member experiences.
- Oversee the full membership journey, from enquiries and joining through onboarding, renewal and reactivation.
- Support the development and delivery of membership acquisition and retention strategies, ensuring value for members and sustainable income for the charity.
- Ensure accurate, high-quality information is provided to members across all channels, including the Helpline.
- Work collaboratively across the charity to maximise engagement with membership, fundraising, volunteering and advocacy initiatives.
- Track and analyse membership data and KPIs to identify insights, improvements and future opportunities.
About You:
We’re looking for a confident and supportive leader with a strong background in membership or service delivery. You will bring:
- Proven experience delivering excellent service within a membership-based environment.
- Strong people management skills, with the ability to motivate, develop and support a team.
- Excellent written and verbal communication skills.
- Strong analytical and numeracy skills, with experience interpreting complex data.
- The ability to manage multiple projects on your own initiative while working collaboratively across teams.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.
Closing date: 19th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Membership Manager, Supporter Experience Manager, Customer Experience Manager, Member Services Manager, or Engagement Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry.
By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name.
Key Responsibilities
- Actively maintain and promote Compassion UK’s Christian ethos and values
- Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.
The successful candidate will have:
- Customer service experience. Demonstrated ability to engage customers and manage their inquiries effectively.
- Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.
- Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests.
- A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
- Adaptable, flexible, and resilient. Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters.
- There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)
Location, hours and benefits
Office-based at Compassion House, Fleet, Hampshire
Hours
Full-time | 35 hours per week OR
Part-time | 21 hours per week
You will be contracted to work between Monday to Saturday between 08:00 – 18:00, allowing for workload variations. However, the general working week will be Monday - Friday.
In return, you will get
Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.
Enhanced Pension scheme. 10% employer contribution to help you plan for the future.
Private medical and dental cover. Comprehensive health support for you and your family.
Income protection and life cover. Including 4x salary life insurance and group income protection.
Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
Electric car scheme. Salary sacrifice scheme to support sustainable travel.
Time in lieu. Recognising your commitment and flexibility.
Free parking at Compassion House
Access to Compassion House gym. With shower facilities to support your wellbeing.
Access to the Company Shop.
Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
Free tea, coffee and fruit in the office
Hot-desking freedom. Sit where you want, when you want.
Daily team prayers and devotionals. Time to reflect, worship and grow together.
Compassion updates and worship events
Smart casual dress code
Learning and development opportunities. Grow your skills through training, mentoring and coaching.
Recognition programmes. Including formal rewards, shout-outs, service awards and more.
Flexible and hybrid working.
Apply by
10 am on 25 January 2025
Interviews will be conducted as applications are received.
*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.
Please note that we can only consider applicants who presently have the right to work in the UK.
We work in 29 countries partnering with 8,600 local churches within communities experiencing poverty.


The client requests no contact from agencies or media sales.
Visitor Marketing Officer
Location: WWT Slimbridge GL2, London Wetland Centre SW13 or WWT Martin Mere L40 (Hybrid work available)
Salary: £27,847 per annum
Contract: Permanent
Work Pattern: This is a full time role working 37.5 hours per week, Monday to Friday.
About The Role
Do you enjoy creating marketing campaigns that inspire people to take action? Can you balance creativity with data-driven decision-making to deliver results? Are you confident building relationships and communicating effectively? If so, we would love to hear from you.
Reporting to the Senior Visitor Marketing Manager, you’ll play a key role in delivering our visitor marketing strategy to increase first-time visitors and drive profitable visitation across WWT’s wetland sites. Working collaboratively with site marketing leads, central teams, and external agencies, you’ll develop marketing campaigns, manage budgets, and ensure brand consistency while evaluating performance and monitoring trends.
About You
We’re looking for an individual with:
- Demonstrable marketing experience, including digital and print.
- Strong project and budget administrative skills.
- Ability to balance deadlines and prioritise effectively.
- Creative thinker with excellent communication skills.
- Confidence in building relationships across teams and with external partners.
- Demonstratable professional, friendly, diplomatic and patient approach.
While this post is based at WWT Slimbridge, London or Martin Mere, with the opportunity for hybrid working, it is expected that the role would work from site once a week, as required for key meetings at other WWT wetland sites.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Closing Date: 1st February 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025
If you are looking for a job where you make a real difference and are part of something truly meaningful, then we would love to welcome you to our family.
MAIN PURPOSE OF JOB:
To manage and develop our community service department to ensure that all elderly and terminally ill pet owners receive help from our volunteers nationwide To lead and motivate all Community Service teams, encompassing the volunteer coordinators, the support team and the volunteer registration team to ensure an excellent standard of service is given to both volunteers and owners alike. To be responsible for ensuring a prompt, appropriate and sympathetic reply to all communications and correspondence within the department. To work closely with Community Service Manager to deliver a smooth, coherent and first class service to everyone we assist both during the working day, evenings and weekends. This post will require a good overall understanding of the needs of elderly people and their pets, ability to problem solve and experience of motivating and managing staff.
MAIN DUTIES AND RESPONSIBILITIES:
1 .VOLUNTEER CO-ORDINATOR LEVEL I & LEVEL II I)
To lead and motivate all Volunteer Co-coordinators Level I & Level II on a day-to-day basis to ensure they are properly trained and competent to deliver the appropriate level and quality of service to all petitioners when handling any request for help. II) Once identified, to refer any difficult and problematic cases to the CEO or the Community Service Manager for prompt action and feedback. III) To work closely with the Community Service manager and volunteer coordinators Level II to ensure delivery of our on-call emergency service both midweek and weekends and deputise for the Community Service Manager in her absence and time off.
IV) In collaboration with the Community Service Manager, to appropriately schedule the out of hours rota to ensure cover at all times for our emergency service.
V) To be contactable out of hours, if needed over the evenings and weekends.
VI) To ensure a Monday morning debrief with the Community Service Manager and weekend coordinator, to log, discuss and resolve any issues that have arisen.
VII) To manage and develop a mentoring scheme for volunteer coordinators Level I to enable them, in time, to progress to a Level II role.
VIII) To mentor all volunteer coordinators Level II to ensure they are reaching their targets and sustaining an excellent level of service.
2.THE SUPPORT TEAM
I) To lead and motivate a team of individuals to ensure an outstanding level of support is provided throughout all communications across the entire support team.
II) To support and mentor the Community Support Manager to help facilitate the delivery of a smooth, coherent and first class service to everyone we help.
III) To ensure any problems with volunteers are quickly identified, addressed and referred if needed for extra assistance.
3.OTHER
I) To ensure all relevant correspondence and communications across the Community Service Department are answered promptly and sympathetically.
II) To produce weekly reports for the Chief Executive in collaboration with the Community Service Manager, to detail work of the team that is, especially happy, unhappy, unusual, interesting, serendipitous etc.
III) To liaise with all other members of The Trust in a flexible manner.
IV) To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislation (Health and Safety, Date Protection, especially the privacy of members, petitioners and volunteers alike).
V) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust. Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
Financial Controller (a charity committed to community transformation)
Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Salary: £51,960 (National) or £55,184 per annum (including London Weighting)
Hybrid: Some travel around the UK will also be required.
Financial Controller – Oasis Group
Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.
Why might you consider Oasis?
We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.
What will you do?
This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.
To be successful in this role, applicants will require:
· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.
· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.
· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally
· Excellent inter-personal and people management experience
What will you get in return?
· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
· A competitive salary and workplace flexibility.
As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
If successful you will be invited to formal and practical interviews We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a youth worker to join Oasis North Bristol. Our Youth Worker will work with young people and families across the community to develop positive activities which promote a sense of belonging.
We’re looking for an individual who has a passion for supporting young people and developing community led activities. The role will involve supporting young people and families in our local Oasis academies but also in the wider community, inspiring and enabling local people to be an active voice and developer in their local area.
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Experience of youth work either as a volunteer or professionally
· Experience of managing and working with volunteers
· Ability to build long lasting, positive relationships with both young people and adults
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
To apply, please apply via Charity Jobs or view our website for further details.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am Monday 19th January 2026.
Interviews will take place week commencing 26th January 2026.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.





