Data management jobs
Organisational Vision & Context:
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as a Church Relationship Lead for our Make Lunch programme.
While our programmes vary, they share one common thread: an unwavering resolve to see lives transformed for good. Mobilising over 200 churches and 1,500 volunteers, TLG’s volunteer programmes – Early Intervention and Make Lunch – currently support around 5,000 children and their families each year. However, our vision goes further: we aim to see many more churches partner with us to transform lives in their communities.
This Role’s Impact:
We are seeking an experienced, relational, and highly organised leader with a strong passion for the issues of mental health, poverty, and social justice that underpin Make Lunch. Working alongside other Church Relationship Leads, this role will train, support, and develop church-based volunteer Make Lunch teams, ensuring they provide effective support and meaningful connection to children, young people, and families in their communities.
With excellent people, communication and training skills, the postholder will nurture positive, growing relationships with volunteer Make Lunch Coordinators, enabling excellent programme leadership at a local level. Operationally astute and confident in bringing constructive challenge, they will ensure all Make Lunch activities are safe and fully compliant. Driven by a commitment to continuous improvement, they will foster a growth mindset among those they support, maximising the impact of Make Lunch both locally and nationally.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time (22.5 hours per week, 0.6 FTE), including Tuesdays
Closing Date: Sunday 29th March
Initial Interviews: Monday 13th April – Online
Final Interviews: Tuesday 21st April – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Hours: 37.5 per week (Possibility of part-time and/or flexible working)
Salary: £26,000 FTE (Subject to ongoing upward pay review)
Department: Fundraising & Marketing
Location: 1 Northgate Road, Middlesbrough, TS5 5NW
The Community Fundraiser will drive ambitious growth in fundraising across the Teesside area, focusing on building community groups to deliver income, brand awareness and to maximise supporter engagement. Providing exceptional donor care to Teesside Hospice community supporters
At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.
People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.
Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.
Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine.
Closing date for applications is 17th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
This role requires a DBS check. We will do this for you
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (at least twice a month to the Reading Office)
Hours: Full time
Salary: £33,000 per annum
Contract Type: Permanent
Campaign Closes: 11th March 2026
Interviews: First stage, 18th March 2026. Second stage, 25th March 2026
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible
Core Purpose:
As our PR & Social Media Officer, you will play a vital role in bringing Make-A-Wish UK’s mission to life. By building strong media relationships, creating high-quality content and engaging our digital communities, you will help strengthen our brand and raise vital awareness of our work. In this exciting role, your work will be central to amplifying the charity’s impact and ensure effective communication across earned and owned channels, ultimately supporting the goal of granting life-changing wishes to children with critical illnesses.
Essential
- Proven experience in a PR and/or social media role within a comparable organisation (ideally a minimum of three years).
- Demonstrable experience and confidence with PR outreach, media relations, and press material preparation.
- Experience managing social media platforms, including content creation and community management.
- Experience in using relevant programmes, including social media channel planning tools such as Sprout Social and asset creation tools like Adobe Express or similar.
- Excellent organisational skills and attention to detail.
- Strong communications skills including writing skills.
- Ability to build relationships with media contacts, external stakeholders and wider internal teams.
- Skilled in managing a varied workload, able to pivot between PR and social media responsibilities as required.
Desirable
- Experience within Not-for-Profit or the Charity sector and its common practices and regulations.
- Experience working with storytellers sharing sensitive topics.
- Understanding of the importance of our services to children, their families and local communities would be highly beneficial.
Key Responsibilities:
PR campaign support
- Assist the PR Manager in planning and executing PR campaigns.
- Draft press releases, media outreach materials, and PR project plans.
- Develop and maintain media relationships and media databases to ensure effective media engagement.
- Seek opportunities to enhance our media exposure through strategic partnerships and collaborations.
- Support reaction and responses to media incidents.
- Work with wish families to share their story in a sensitive and an authentic way.
- Lead on some PR projects, owning and delivering releases.
Social media management
- Support the daily management of social media channels, including content creation, curation, and scheduling.
- Monitor and respond to community interactions to foster engagement.
- Tailor content to resonate with different audience segments, ensuring alignment with organisational goals.
- Track and evaluate social media performance, responding to key results.
- Lead on some social media projects or campaigns, producing and executing social media plans.
Project-based communications
- Coordinate specific project communication plans, leveraging audience insights and channel expertise.
- Support communications efforts for high-profile events, corporate partnerships, and volunteer recruitment initiatives.
- Collaborate with partners to deliver on multi-year communication strategies, ensuring clear messaging and outreach goals.
Content Creation
- Create compelling and audience-focused content for social media platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube, etc.).
- Assist in creating long-form content for blogs, newsletters, and digital media to reach a wider audience.
Tracking and researching trends
- Track and analyse the charity’s online and media presence
- Create reports on performance and research which campaigns lead to achieving organisations goals such as increased income.
- Identify trends and look for ways to improve engagement and brand.
Campaign evaluation, reporting and coordination
- Use monitoring and insight tools to assess the effectiveness of PR and social media campaigns.
- Provide data and insights to improve future communication strategies and audience engagement.
- Collate and coordinate PR and Social media requirements for campaigns and partnerships
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Kings College Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities:
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You:
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Family Support Worker - Greater Manchester
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
We are looking for a resilient and dedicated person to join our Avon & Somerset team as an Adolescent and Child to Parent (APV/CPV) Violence Independent Domestic Violence Advocate (IDVA), working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid between our Bristol office and home working. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Key Responsibilities:
- Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
- Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Support the empowerment of the client.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work.
About you:
You will need:
- A good command of the English language both verbally and in writing.
- A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
- Understand Safeguarding issues and the legal responsibilities surrounding these issues
- Direct service delivery experience to victims of domestic abuse or APV/CPV
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands
- Strong crisis management skills and the ability to deal with stressful and difficult situations
- Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- An IDVA qualification or willingness to work towards this
Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Chief Executive
We are now seeking an exceptional new leader to guide City Year UK into its next phase.
Position: Chief Executive
Location: London, with regular travel to Birmingham, Manchester and other UK locations as required
Hours: Full-time
Salary: £80-90k dependent on experience
Duration: Permanent
Closing Date: 10.00am on Monday 23th March 2026.
Interviews: March 2026.
Who we are
For over 15 years, City Year UK has stood alongside children and young people across the UK, helping them to discover their potential and believe in what they can achieve. As a leading youth and education charity, we inspire and empower young people to dedicate a year of service, volunteering with us to support children in schools, reduce youth unemployment, and strengthen communities.
Our City Year mentors work in schools serving children who are often furthest from opportunity. They provide consistent and caring support that helps pupils feel valued, motivated, and capable of success. By building trusted relationships, boosting confidence, and encouraging a love of learning, our mentors make a meaningful and lasting difference in the lives of the children they serve.
The Role
We are now seeking an exceptional new leader to guide City Year UK into its next phase. This is an important moment for the organisation and an opportunity to shape the future of a movement that is changing lives. Building on strong foundations, the next Chief Executive will lead the organisation as we strengthen and expand our programmes, deepen our impact, and play a leading role in the development of a UK Year of Service that supports children and young people across the country.
This is a pivotal moment for the organisation. With the full support of the Board, the next Chief Executive will lead City Year UK into a focused next phase, securing financial resilience, strengthening delivery, and ensuring sustainable long term impact.
Main responsibilities include:
- Fundraising and Development
- Strategy and Leadership
- Governance
- External Engagement
- Programme Delivery
- Finance and People
About You
We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.
Experience, Knowledge and Skills:
- A proven track record of senior leadership and management at a Chief Executive or Director level, likely in the charity or mission-driven sector
- Experience leading a complex organisation, with strong financial oversight, including managing a budget of comparable scale
- Demonstrated success in securing £1.5m+ a year of funding aligned with programme delivery; strong understanding of the connection between mission and sustainability
- Excellent leadership, management and team-building skills with a collaborative working style
- Strong political and organisational awareness, with the ability to navigate diverse stakeholder environments
- Exceptional relationship-building skills and experience working with senior stakeholders across sectors
- Outstanding communication skills—written, verbal, listening, and presenting
Please apply by uploading your CV and a supporting statement responding to the two questions set out in the Recruitment Pack. Your statement should clearly demonstrate your relevant experience, leadership capability and track record in relation to this role. Due to the high volume of CVs received, we can only respond back to the successful candidates.
Employee Benefits
- Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
- A matched pension scheme with 4% standard employer contributions and matched up to 5%.
- An organisational culture that values its employees and places particular emphasis on fairness and transparency.
- Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy.
- 2 Volunteering days per year - pursue a project you’re passionate about
- 2 Wellbeing days per year
- A comprehensive wellbeing service designed to support the overall wellness of employees
- Interest-free travel season ticket loans, bike loans under the “Cycle to Work Scheme” and loans to assist employees with welfare or financial hardship
- Enhanced sick pay for up to 6 weeks
Other areas of experience may include CEO, COO, Chief Exec, Chief Executive, Director, Managing Director, HR, Finance, Operations.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
£24,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
To Cover East Lancashire
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Kentown Team.
Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
· Flexible working hours to balance home and working life
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Could you be the person to help
deliver the Waltham Forest Loved and Wanted Alliance?
Age UK Waltham Forest is leading Waltham Forest Loved and Wanted Alliance, which includes a mosque, church, synagogue, foodbank, Chinese and Albanian groups. The Alliance will support people to make meaningful relationships across divides of race, faith, age and wealth. We are now recruiting a Loved and Wanted Organiser who will make our programme of Loved and Wanted activities happen.
This post will organise the Alliance’s programme of events, supporting all Alliance member organisations to contribute. The post-holder will also support the Alliance Steering Group in developing and overseeing the programme, and undertake all monitoring and evaluation.
You will need to combine outstanding organisational and communication skills with an in-depth understanding of the needs of different faiths, ethnic groups and communities, and the barriers which exist to keep those groups apart. Speaking one of the following language is not essential, but it would be desirable: Urdu, Punjabi, Cantonese, Mandarin, Albanian, Fillipino.
This project forms part of the Mayor of London’s Loved and Wanted campaign, launched in 2025, celebrating the strength and diversity of London’s communities, reinforcing the message that all Londoners are loved, valued, and welcome - regardless of background. The Mayor of London and The National Lottery Community Fund have committed £1.8m over three years to build a London-wide network of venue-based community spaces across the capital.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 March 2026
Ref 7314
We are looking for an individual with strong finance operations experience to join us as our Finance Operations Officer, where you will work closely with colleagues across the organisation and with external partners to deliver an efficient, well-controlled and customer-focused finance service that maximises our impact for children.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Finance Operations Officer, you will play a key role in delivering a high-quality finance operations service across the organisation. You will ensure accurate and timely processing of income and costs, maintain strong financial controls and reconciliations, and help colleagues across the business understand and use finance processes effectively. You will also work collaboratively with internal teams, external suppliers and partners, including Save the Children International and its member organisations, to support statutory and donor reporting, audits and continuous improvement across our finance systems and processes.
In this role, you will:
- Provide leadership and expert guidance on finance processes including income and cost accounting, reconciliations, retail controls, accounts payable and accounts receivable, ensuring services meet agreed service level agreements.
- Maintain strong financial control by owning and completing bank, cash and balance sheet reconciliations, identifying and resolving discrepancies promptly.
- Drive continuous improvement by identifying, designing and implementing enhancements to finance processes and systems to improve efficiency, controls and user experience.
- Ensure accurate and timely processing of financial transactions, supporting smooth month-end and year-end close and high-quality financial reporting.
- Support statutory and donor audits by responding to queries and providing clear, timely and well-documented evidence.
- Support treasury activities, ensuring payments and refunds are processed securely, on time and in line with organisational policies.
About you
To be successful, it is important that you have:
- Experience in a complex organisation delivering finance operations across income and cost accounting, reconciliations, retail controls, accounts payable and accounts receivable.
- Proven experience of month-end and year-end processes, including journals, data uploads, payment runs and resolving financial issues.
- Strong knowledge of financial accounting concepts and their application within a charity or not-for-profit environment.
- A proactive approach to identifying, developing and implementing controls and process improvements.
- Excellent communication and relationship-building skills, with the ability to explain financial information clearly to non-financial colleagues and work collaboratively across teams.
- Strong organisational, analytical and problem-solving skills, with the ability to manage a varied workload and meet deadlines.
- Commitment to Save the Children's vision, mission and values.
What we offer you
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
This is a new post that responds to a clear and pressing need. Over many years of working alongside people recently granted refugee status, we have seen how the moment of transition, when someone leaves asylum accommodation and tries to find a home of their own, can significantly impact the opportunity to build a stable life. Too often, people face this period with little support, or relying on friends, volunteers and organisations who want to help but aren't always sure how, especially in such a rapidly changing environment. This role exists to change that.
Through our Refugee Homelessness Prevention Project we want to build on the learning and experience we’ve gained over the last 20 years and increase our impact in local communities across Greater Manchester. We are therefore looking for an experienced trainer who is proactive, well‑organised and able to build strong relationships in local communities.
This is a varied and community‑focused role, suitable for someone who is comfortable facilitating training, enjoys meeting people in a range of settings and is keen to help others feel confident in offering housing‑related guidance.
In accordance with the Christian ethos and values of Boaz Trust, the Housing Access Training and Development Officer is responsible for developing and delivering a training and resources programme that builds the capacity of organisations and communities across Greater Manchester to support people recently granted refugee status in accessing private rented accommodation.
The post holder will:
- develop and deliver practical, accessible training for a range of audiences which could include faith communities, VCSE organisations and mainstream homelessness services
- develop and maintain our suite of housing resources and tools that equip non-specialist supporters to help refugees navigate the private rented sector with knowledge and confidence
- build positive and productive relationships with organisations, networks and partners across al ten Greater Manchester boroughs as a representative of Boaz Trust.
For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. The deadline for applications is 9am on Thursday 2nd April 2026. We look forward to hearing from you!
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
Who We Are
Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.
Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.
Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.
At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.
Safeguarding
We take a proactive approach to safeguarding, embedding care, accountability, and protection into everything we do. Safeguarding is a shared responsibility. We expect all staff to adhere to ethical safeguarding principles, follow Amna’s Safeguarding Policy, and integrate safeguarding into daily work.
How Will You Make a Difference?
At Amna, finance is about more than compliance; it is about trust, care, and accountability.
As Finance & Compliance Officer, you will help ensure that our resources are managed responsibly so programmes can deliver meaningful impact. Your work will provide the stability and transparency that colleagues, partners, trustees, and donors rely on.
You will:
• Maintain accurate and reliable financial records that build confidence in our work
. • Support clear, proportionate controls that protect the organisation while remaining practical and enabling.
• Work collaboratively with colleagues, explaining financial information in accessible and respectful ways.
• Help strengthen systems and processes to support a positive, accountable culture.
Through integrity, attention to detail, and a calm, solutions-focused approach, you will play a vital role in sustaining Amna’s mission and values.
The Finance & Compliance Officer will typically report to Finance Manager.
Responsibilities include:
Financial Management & Accounting (UK charity context)
• Maintain accurate and up-to-date financial records in line with UK charity good practice and organisational financial policies.
• Manage the general ledger, including accounts payable, accounts receivable, payroll journals, and bank transactions.
• Process payments in a timely manner to internal and external stakeholders (team members, suppliers, partners, consultants), ensuring appropriate approvals, documentation, and compliance with delegated authority.
• Record and monitor income and expenditure, ensuring accurate project coding and fund allocation.
• Prepare monthly journals including accruals, prepayments, deferred income and inter-fund adjustments.
• Perform monthly bank reconciliations and full balance sheet reconciliations, ensuring all control accounts are supported.
• Raise and process invoices where required (including consultant invoicing), and coordinate internal approval workflows for payment processing.
• Maintain and regularly update the medical insurance tracker and supplier payment tracker.
• Monitor and follow up on partnership (sub-grantee) agreements and payments, as well as programme consultancy trackers, ensuring financial accuracy and completeness.
• Support cashflow monitoring and short-term/medium-term cash forecasting; flag risks and timing issues proactively.
• Integrate monthly payroll journals into the accounting system and reconcile payroll control accounts.
• Support VAT preparation work and provide documentation for advisors
• Maintain and reconcile the fixed asset register.
Budgeting, Forecasting & Project Finance
• Support the Finance Manager with the preparation of annual organisational budgets and project budgets, including proposal costings and budget revisions as needed.
• Support with the preparation of management reporting packs for budget holders (actual vs budget vs forecast), with variance analysis and explanatory commentary.
• Support cross-departmental budget coordination to ensure compliance with donor agreements and funding conditions.
• Maintain and support the Finance Manager with project budget monitoring tools and monthly reforecasting, including burn rate analysis and scenario modelling.
• Assist the Finance manager in producing periodic financial reports for budget holders, including actuals vs budget vs forecast and key explanatory notes.
Compliance, Controls and Reporting
• Support compliance with internal financial controls, donor requirements, and UK charity regulatory obligations (including reporting to the Charity Commission).
• Assist in the preparation of monthly management accounts and financial analysis.
• Prepare year-end schedules and audit files in support of statutory accounts preparation under Charity SORP.
• Support the Finance Manager and external auditors during year-end and audit processes.
• Maintain a robust digital audit trail of financial documentation (contracts, invoices, approvals, grant agreements, timesheets and expenses).
• Identify internal control weaknesses and recommend proportionate process improvements across purchasing, expenses, consultancy contracting and sub-grant management.
• Support in preparation of donors’ reports ensuring compliance to donors’ rules.
• Assist with preparation of schedules for statutory accounts and audit, Support year-end close activities, Payroll, HR Finance & Treasury:
• Support end-to-end payroll processing, including payroll payments, PAYE, National Insurance and pension reconciliations.
• Maintain payroll records in compliance with HMRC requirements.
• Support banking administration including mandates, online banking platforms and payment authorisations.
• Assist with treasury tasks: cash monitoring, payment scheduling, and ensuring sufficient liquidity for operational needs. Capacity Building and Internal Support:
• Provide guidance to staff on financial procedures and processes.
• Contribute to strengthening financial awareness and accountability across teams.
• Assist with training staff on financial processes, tools, and systems. Cover & Additional Responsibilities:
• Provide operational cover for the Finance Manager within delegated authority during periods of absence.
• Undertake additional finance and compliance responsibilities as required.
• Proactively identify financial risks and recommend improvements to strengthen governance and financial resilience.
Qualifications and Experience:
Essential:
• University degree in Finance, Accounting, Economics, or related field.
• 3+ years’ experience in a finance officer (or equivalent) role with strong knowledge of accounting principles, financial controls, and maintaining audit trails.
• Experience using accounting software (Xero highly desirable), plus strong Excel skills (pivot tables, lookups, basic data validation).
• Excellent knowledge of UK accounting standards, VAT treatment, and compliance requirements within a UK charity context.
• Strong numerical and analytical skills with excellent attention to detail.
• Experience preparing or supporting:
o monthly management accounts (journals, bank recs, balance sheet recs),
o cashflow monitoring and forecasting,
o project budgets and donor/project financial reporting.
• Ability to work independently, manage deadlines, and prioritise tasks.
• High level of integrity, discretion, and confidentiality.
• Excellent written and verbal communication skills in English.
• Eligibility to work in UK.
Desirable:
• Experience working in the humanitarian sector and UK Charity.
• Experience with donor-funded projects and grant reporting.
• Exposure to UK charity finance or SORP standards.
• Experience supporting payroll, pension, and PAYE record-keeping.
• Experience in multicultural or mission-driven environments.
Skills and Behaviors:
• Curiosity and continuous learning: eager to understand how systems work, ask thoughtful questions, and develop new skills. Able to share knowledge and support colleagues in building financial understanding.
• Problem-solving and sound judgement: able to analyse issues, consider options, and respond proportionately to unexpected challenges.
• Attention to detail and accuracy: committed to high standards in financial records, controls, and documentation.
• Collaboration and teamwork: works constructively with colleagues across teams, sharing information and supporting common goals.
• Adaptability and flexibility: comfortable responding to changing priorities in a growing organisation while maintaining professional standards.
• Cultural sensitivity and inclusivity: able to work respectfully and effectively across diverse contexts and perspectives.
• Accountability and integrity: takes responsibility for work, respects confidentiality, and follows organisational processes and governance requirements.
• Proactive and responsive: able to act with appropriate urgency when issues arise and provide practical solutions.
• Clear communication: explains financial information in accessible language and supports understanding among non-finance colleagues.
Benefits:
➢ See our wellbeing strategy through this link.
Work Location and Environment
This role is a hybrid job opportunity, and open to applicants in London, UK. Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.
Remuneration Package
At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.
Commitment to Diversity, Equity, and Inclusion
Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.
As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.
Applications are strongly encouraged from people with lived experience as refugees or displacement.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Marketing and Communications Executive to help us coordinate and deliver effective multichannel audience led marketing communications to support key organisation strategies and objectives.
The Role:
• You'll coordinate and deliver marketing and communication activity across a range of channels.
• You’ll write clear briefs and progress communications from briefing to sign off.
• You’ll provide budgetary and administration support including raising requisitions, managing purchase orders, setting up and supporting meeting delivery.
• You’ll act as an adviser to internal stakeholders on how to best communication and engage with new and existing audiences.
• You’ll monitor and evaluate the results of communications and marketing activity.
• You’ll recommend and implement improvements to systems, processes and sourcing.
• This role is 18.75hrs part time - Fixed Term Contract until the end of September 2027.
• This role includes a mix of working from home, at our main office in Grantham and occasional travel to remote locations around the UK.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Experience of marketing and communications planning and delivery.
• Knowledge of how to use data and insight to contribute to the evaluation or marketing activities.
• Experience writing briefs that meet objectives and progress them through the process.
• Be detail orientated with the ability to ensure systems are up to date and compliant.
• Experience delivering communications and writing copy for a variety of different audiences and channels (direct mail, email, events, social, advertising and publications).
• Strong communications skills with the ability to collaborate with internal and external stakeholders and build strong relationships.
• Experience within finance processes including raising requestions and managing purchase orders.
• Strong organisation skills with the ability to manage your workload and prioritise.
• A full UK driving licence or the ability to travel to remote locations across the UK.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams 25th March 2026.
The client requests no contact from agencies or media sales.
Main Purpose of the Post:
Provide advocacy, support, impartial advice, and information to survivors of all ages who have experienced sexual violence at any point in their lives. This includes support within the Criminal Justice System (CJS), as well as delivering informed choices sessions to help survivors decide whether they wish to engage with the CJS process.
Key information:
· We require the post holder to be female under Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010).
· The post is subject to an enhanced Disclosure and Barring Service (DBS) check.
· The post involves flexible working hours including responding to crises in order to meet the needs of the service as and when required.
· The post is part of a countywide ISVA service covering Cambridgeshire and Peterborough.
Duties and Responsibilities:
1. For all survivors accessing the service
· Undertake needs-led assessments and develop individual support plans.
· Support survivors to access services to which they are entitled.
· Provide support (non-therapeutic) to survivors.
· Provide information on criminal, legal, and civil remedies where appropriate.
· Provide information and support in relation to Criminal Injuries Compensation.
· Where relevant, liaise with other agencies who are supporting the client.
· Assist survivors who decide to report by facilitating the reporting of the offence.
2. For survivors reporting to the Police
· Support survivors through the criminal justice system explaining the procedures, the ISVA role, and the client’s rights within the system.
· Liaise with the police and CPS on behalf of survivors and/or with survivors.
· Participate in case conferences with the police, CPS, and prosecuting barrister.
· Support and advocate for clients to access special measures.
· Where appropriate, support survivors to provide a victim impact statement during the trial phase.
3. Quality Assurance
· Maintain confidential client records, sharing and managing information in accordance with PRCCG Policies and Procedures.
· Develop and maintain effective working relationships with agencies supporting survivors.
· Ensure survivors receive the best possible standard of support in line with Rape Crisis National Service Standards.
· Attend and participate in regular Team Meetings, Peer Review Meetings, Reflective Practice and Clinical Supervision.
4. General
· Manage a caseload while taking responsibility for scheduling time off to ensure a healthy work/life balance.
· Work flexible hours where required and dependent on the needs of PRCCG and its service users.
· Participate in PRCCG training and development opportunities.
· Support the monitoring and evaluation of PRCCG services.
· Support the running of other PRCCG services where required.
Flexibility Statement
The content of this Role Profile represents an outline of the post only and is therefore not a precise catalogue of duties and responsibilities. This document is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances and following consultation with the post holder.
The client requests no contact from agencies or media sales.
Money Adviser
Salary £36,069 per annum (inclusive of shift allowance) + excellent benefits
Location Birmingham (remote working with some office attendance. Initial training will be mandatory on site)
Contract: Permanent
Start date: 26th May 2026 & 15th June 2026
Hours: Full time, 35 hours per week (rota basis including evenings and occasional Saturdays).
Closing date: 19th March
We are an award-winning free debt advice service run by an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
About the Money Adviser Role
We’re passionate about making a positive difference. We’re now looking for Money Advisers to join our team and help us support people across the UK to tackle their debts and manage their money with confidence.
As a Money Adviser, you’ll provide tailored, specialist money advice to clients. You’ll help clients navigate complex debt situations, providing clear, empathetic and non-judgemental support while meeting quality and productivity standards.
Your key responsibilities will include:
· Providing specialist money advice and support across multiple channels.
· Communicating with clients in a clear, supportive and empathetic way.
· Identifying and explaining appropriate debt solutions (e.g. DROs, IVAs, DMPs).
· Accurately maintaining client records and administrative processes.
· Collaborating with colleagues to ensure service quality and continuous improvement.
· Acting as an ambassador for us in all client and stakeholder engagement.
About You
Our ideal candidates will bring:
· Proven experience in a telephony customer service or advice role.
· Excellent communication skills – both written and verbal – with the ability to explain complex information simply to a variety of callers, some of whom may be distressed or have suicidal thoughts.
· A customer-focused, empathetic and non-judgemental approach. A high level of IT proficiency (Word, Excel, Outlook, Teams, Zoom) and ability to adapt to new systems.
· Strong organisational skills and the ability to manage workload effectively.
· Resilience and the ability to stay calm in challenging situations.
What We Offer
We provide full training and extensive support to give you all the tools needed to become an exceptional adviser. The eight-week training program will be conducted at our offices in Birmingham (Five Ways). You must be able to commit to training on a full-time, on-site basis, Monday to Friday 9am to 5pm.
Training to become a Money Adviser is challenging and also staying up to date with new legislation in this arena is important, therefore you need to be willing to manage your own development during and outside working hours. With the initiative to research some of the finer technical points of debt advice, you will possess the drive to succeed in a role that presents challenging targets.
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous life insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Program
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
How to Apply
We’d love to learn more about you! Please click apply now to answer a few questions and submit your CV and supporting statement outlining how you meet the criteria in the job description and why you would be a great money adviser (500 words max)
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this advert and recruitment process early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.


