Database project manager jobs

An exciting opportunity has arisen in our fundraising team to help us with our brand-new capital appeal. Are you looking for a new challenge? Do you want to work as part of an ambitious and inspiring team? North London Hospice might just be the place for you!

This is an exciting time to join North London Hospice, which has seen a significant growth in fundraised income over the last two years. We have just launched the private phase of the most ambitious project undertaken since the hospice was built in 1992; a major capital appeal, Building for Tomorrow. This will see us rebuild and redevelop our inpatient unit by September 2027, ensuring that we can meet the growing needs of those who rely on us for many years to come.

This role as Trusts Manager is an opportunity to work as part of a small capital appeal project team, to develop approaches to trusts and foundations and to steward supporters and take them on our capital project journey with us.

Vice-Chancellor’s Office
Development, Alumni and Campaigns Office

Development Manager
Ref: ALC1611

Starting salary from £38,784 per annum, dependent on skills and experience, with an annual increment up to £46,049 per annum. 

If you are passionate about philanthropy and excited to work with individuals to secure major gifts that make a lasting difference - we would love to hear from you.

This is an exciting time to join our fundraising team in the Development, Alumni and Campaigns Office. Our £100m fundraising campaign, Dare to Do Different, is underway and we wish to appoint an individual who shares in our passion for philanthropy.

You will be joining a dedicated and enthusiastic fundraising team where you will be personally responsible for managing a portfolio of individual relationships. You will cultivate, solicit and manage a portfolio of major donor prospects (this includes holding regular face-to-face meetings) to secure significant donations towards our themes of Climate, Health, Creative and Campus.

Degree-educated or with equivalent qualifications/experience, you must have excellent communication skills and a proven track record in fundraising or relationship management.

This full-time post is available on an indefinite basis. 
 
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

We strongly encourage applicants from underrepresented groups to apply, including candidates who are disabled, Black, Asian or from an ethnic minority, and/or LGBTQ+. We welcome applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.   

Closing date: 19 January 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality

Action in rural Sussex is seeking a customer-focused, friendly Project Support & Communications Officer to join our expanding community buildings team. 

Action in rural Sussex (AirS) supports rural communities across Sussex to be vibrant and diverse places in which to live and work. Community spaces play an important role in these local communities. They build community cohesion and resilience, support the health and wellbeing of residents, help overcome social isolation. contribute to the creation of vibrant local economies, and reduce carbon emissions by providing services and activities locally, and reducing their own carbon footprint.

Most community buildings are charitable, run mainly by volunteers who need a wide range of skills and knowledge to run a successful and sustainable community space. Our Community Buildings Service supports volunteers and hall managers by providing networking opportunities, training, newsletters, an online forum, and bespoke individual advice and support.

This is an exciting time for the service as we look to expand its reach and further develop our offer. The Project Support and Communications Officer will work closely with our Senior Community Buildings Adviser to support the delivery and development of the service across Sussex. You will be the first point of contact for enquirers, helping subscribers to the service to access our platforms. You will help to plan our training and events programme and provide administrative and logistical support. You will also manage communications and marketing for the service, including monthly newsletters, website updates, email communications and social media, and take the lead on updating and developing our CRM.

We welcome applications from individuals with strong organisational and IT skills, the ability to write lively, readable newsletters, web and social media content, experience of using CRMs to manage contacts and report to funders, and a strong focus on ensuring we provide an excellent service to community buildings.

If you share our vision of active, thriving rural communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you. 

How to apply  

Applications must be via our application form which can be found on our website using the links provided. CVs will not be accepted. 

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: ASAP

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth in our small team of 3 staff, closely supported by a volunteer trustee board. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

We are looking for a part time Membership Officer to work 3 days a week (Tuesday, Thursday and Friday), alongside our existing part time Membership Officer. The position is hybrid, with at least one day a week (Tuesday) in the office in Archway. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.

This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.

We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.

Applications must include both a CV and a cover letter to be considered.

Time to care. Time to make a difference!

The Legacy and In Memory Manager is a pivotal and rewarding role within the Fundraising and Marketing team at St Barnabas Hospice. You will lead the development and delivery of our Legacy and In Memory strategies, with a clear focus on growing sustainable income during an increasingly challenging economic climate.

This role is ideal for someone who is compassionate, calm, and confident in supporting people at sensitive moments in their lives. You will ensure that every supporter who chooses to give in memory of a loved one, or through a gift in their Will, is treated with the utmost kindness, dignity, and respect. Stewardship will be at the heart of everything you do, ensuring supporters feel valued and connected to the impact of their generosity.

Reporting to the Head of Fundraising and Marketing, you will work closely with Fundraising Managers and colleagues across the organisation to ensure plans are aligned, insight-led, and supporter-focused. You will champion and celebrate legacy and in memory giving both internally and externally, helping to raise awareness of the vital role these gifts play in enabling hospice care across Lincolnshire.

You will be accountable for an income target across Legacy and In Memory giving. This will involve understanding the market in which you operate, including the motivations and drivers behind this type of support, and using insight to inform strategy, campaigns, and stewardship activity.

You will be confident in working with senior managers, directors, and trustees, as well as building strong external relationships with solicitors, Will writers, and professional advisers. Through these partnerships, you will help secure long-term, sustainable funding and ensure St Barnabas Hospice can continue to provide compassionate care to people living with life-limiting and terminal illness throughout Lincolnshire.

You will champion and celebrate legacies and in memory giving - internally and externally - raising awareness of the importance of legacies to our work showing the difference these make to lives of people affected by a life limiting or terminal illness throughout Lincolnshire.  

Why Join St Barnabas?

• Time to care – Lead fundraising efforts that directly impact patient care.
• A team that feels like family – Manage a dedicated, dynamic team.
• Career growth – Opportunities for leadership development.
• Salary – £36,152
• Pension: Aegon Pension Scheme or NHS pension continuation, and 29 days annual leave plus bank holidays.
• Working Hours: 37.5 per week.

Who We’re Looking For:

• Proven experience in fundraising management.
• Strong leadership and strategic thinking abilities.
• Passion for making a difference in the lives of our patients.

To apply:  Visit the St Barnabas Hospice website and complete your online application.

For more information: contact Amelia Chambers, Head of Fundraising and Marketing.

For assistance with your application:  Contact recruitment.

Closing Date: 25th January

Interview Date: 3rd February

At St Barnabas, we believe in dignity, respect, and equality for all. We welcome applicants from every background.

As an organisation we are happy to consider flexible working requests however there are certain core hours / service delivery elements that are required to be covered.

We may extend, withdraw, or close vacancies as needed.

If selected for an interview, please check your email (including spam/junk folders) for further details. 

Please note, we only accept completed application forms – no CVs.

About HIAS+JCORE 

HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism. 

Our organisation came into being through the joining of forces in 2023 between two organisations: the Jewish Council for Racial Equality (JCORE) and HIAS.  We put in place a strategy to last from late 2024 to late 2027 and are excited about how we are achieving many of our goals.

Purpose and nature of role 
 

We’re looking for a motivated self-starter to join our team to take on a role with autonomy around office management, human resources and procurement. You’ll be a fast learner who takes initiative and can work independently on new projects. The successful post-holder will provide support to ensure the whole operation runs smoothly. 

Essential functions  

Organisational operations 

1. Managing the office, ensuring team members have the space and equipment they require; procuring new equipment and services required, and managing all suppliers; 

2. Ensuring HIAS+JCORE is meeting all statutory and regulatory requirements including implementing health and safety policy and procedures, and arranging and ensuring staff attendance at relevant training; 

3. Being the first point of contact for external queries and responding to phone and email enquiries; 

4. Administering HIAS+JCORE’s DBS system for staff and volunteers, liaising with both applicants and the DBS provider to ensure smooth processes;

5. Liaising with the charity’s insurance provider to ensure that policies are up-to-date and cover our work.

Events

1. Providing administrative support to HIAS+JCORE events, including venue booking, registration, communication, working with suppliers, and other support before, during, and after events; 

2. Organising staff meetings, training, away days, social events and celebrations; 

3. Ensuring events take place within agreed budgets.

HR 

1. Managing contracts and inductions for new staff, maintaining personnel files and HR records; 

1. Working with colleagues to produce and update job descriptions and person specifications; 

1. Managing annual leave records and liaising with staff and trustees about office closed dates; 

1. Assistance with recruitment and induction as required. Including advertising roles, maintaining recruitment records, liaising with candidates and interview panel, organising interviews, requesting references/DBS checks and ensuring statutory requirements are followed at all times; 

1. Liaising with the charity’s payroll provider and ensuring payslips, P60s and other documents are sent to staff;

1. Ensure that employment law and other relevant legislation is being complied with; 

1. Working with colleagues at the HIAS Head Office to respond to any arising HR or disciplinary issues; 

1. Ensuring staff compliance with all HIAS+JCORE and HIAS policies. 

Finance support 

1. Working with the freelance finance manager to ensure timely updating of accounts and payments;
2. Oversee staff payment cards;
3. Fundraising administrative support, including recording and logging regular and one-off donor and administrating fundraising appeals; 

 
Governance and staff support 

1. Coordinating the work of the Board of Trustees, including organising Board meetings, circulating papers to trustees, attending meetings and taking minutes; 

1. Administrative tasks relating to liaising with and updating records held by the Charity Commission and Companies House; 

1. Administrative support and diary management for Executive Director and Deputy Director. 

IT 

1. Responsible for the management of HIAS+JCORE’s data and filing systems. Ensure data protection laws are being adhered to. Point of contact for the ICO; 

1. Ensuring regular safety testing; 
2. Work with partners at HIAS to implement new systems

1. Working with the team to implement our new Customer Relationship Management (CRM) system; managing our database and CRM, including data entry, supporting staff with CRM and setting up campaigns, events, reports and forms. 

Other Responsibilities 

1. Any other duties as required by your line manager. 

 
Qualifications and Experience 

Essential 

• A self-starter that is able to take initiative and work independently on new projects, including finding ways to improve the efficient and smoother running of the HIAS+JCORE office team; 
• A willingness to learn on the go;
• Excellent IT skills. Proficiency in Microsoft Office 365 suite including being able to undertake key tasks such as mail mergers; 

• Awareness of statutory and regulatory requirements; 

• Awareness of GDPR and data protection legislation; 

• Ability to communicate well in writing; 

• Excellent attention to detail; 

• Excellent organisational skills; 

• Ability to work well as part of a team and with other volunteers; 

• Ability to oversee and manage projects on an ongoing basis; 

• Commitment to HIAS+JCORE values, social justice and anti-racism. 

Desirable 

• Experience of working for a small charity ;

• Experience of interacting with charity governance and trustee boards.

Experience required 

• Prior administrative experience; 

• Experience of managing a database system; 

• Experience of holding responsibility for data management, HR and ensuring compliance with statutory requirements; 
• Proficiency in IT and ability to learn how to use new equipment

Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK. 

We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system. 

Head of Fundraising (internally known as Head of Income Generation)

Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-25 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. We support young people to design and build public spaces, equipping young people with the tools and agency to have ownership over their neighbourhoods.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.

Key Details

This role is available on a 3 OR 4 day a week contract, subject to candidate preference.

Salary: £48,700 - 54,000 (pro rata, depending on experience) + 8% employer pension contribution
Full / part-time: 3 days (22.5 hrs) or 4 days (30 hrs) per week
Work pattern: Flexible
Holiday: 32 days plus public holidays (pro rata)
Location: Hybrid – at least 1 day per week in our office
Contract: 2 years (with potential to extend)
Start date: March / April 2026 (flexible)

To Apply

For more information and to apply, please visit our website.

Applications close Sunday 18th January 2026.

#fundraising #fundraising manager #head of fundraising #fundraising lead #fundraising director #director of fundraising

Coeliac UK is looking for an experienced and people-focused Membership Experience Manager to lead the delivery of outstanding services to our members.

Job Title: Membership Experience Manager
Contract Type: Permanent, Full Time
Location: Head Office, High Wycombe (Hybrid working available)
Salary: £41,291 per annum
Salary Band: Services (SE3)
Line Management: 3 FTEs
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 19th January 2026 (early applications may be reviewed as received)

This is a key leadership role within the Membership, Services and Volunteering Directorate, responsible for ensuring our membership scheme delivers real value, strong engagement and excellent experiences at every stage of the member journey. Working closely with colleagues across the charity, you will help drive member acquisition, retention and satisfaction while fostering a positive and collaborative team culture.

Key Responsibilities:

• Lead and manage the Membership Team to deliver excellent member services and positive end-to-end member experiences.
• Oversee the full membership journey, from enquiries and joining through onboarding, renewal and reactivation.
• Support the development and delivery of membership acquisition and retention strategies, ensuring value for members and sustainable income for the charity.
• Ensure accurate, high-quality information is provided to members across all channels, including the Helpline.
• Work collaboratively across the charity to maximise engagement with membership, fundraising, volunteering and advocacy initiatives.
• Track and analyse membership data and KPIs to identify insights, improvements and future opportunities.

About You:

We’re looking for a confident and supportive leader with a strong background in membership or service delivery. You will bring:

• Proven experience delivering excellent service within a membership-based environment.
• Strong people management skills, with the ability to motivate, develop and support a team.
• Excellent written and verbal communication skills.
• Strong analytical and numeracy skills, with experience interpreting complex data.
• The ability to manage multiple projects on your own initiative while working collaboratively across teams.

About Coeliac UK:

Coeliac UK is the charity for people who need to live without gluten. For over 50 years, we’ve been supporting those with coeliac disease and related conditions by providing trusted advice, funding vital research, and campaigning for better access to safe gluten free food. Our work ensures that no one’s life is limited by gluten.

Closing date: 19th January 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also be searching for similar roles such as: Membership Manager, Supporter Experience Manager, Customer Experience Manager, Member Services Manager, or Engagement Manager.

Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

No agencies please.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

The Bristol North West Foodbank is looking to employ a part-time Senior Administrator to cover Maternity leave for one year. You will work within, and support, our Foodbank team, based at our Social Justice Hub in Avonmouth Village, and occasionally at our other Foodbank outlets/venues.You will be responsible for the administrative functions of the Foodbank; maintaining and developing day-to-day processes and playing a key role in Seasonal projects. The foodbank is a highly collaborative and fast-paced environment, so you will need to be willing to work in a flexible and responsive way according to changing priorities.

The Bristol North West Foodbank is a Christian-ethos charity, linked to Trussell.

Senior Administrator role:

General Administration

·Processing email in, ensuring team action

·Processing and posting mail out

·First port of call for telephone calls, face to face enquiries and ensuring appropriate action and record keeping

·Photocopying, printing and filing

·Taking of team meeting minutes and subsequent circulation

·Keeping databases up to date

Foodbank outlets and events

·Liaison with voucher holders, churches, individuals and businesses

·Processing requests for new voucher holders

·Overseeing the Harvest Collections with the Foodbank Manager

·Allocating & Co-ordinating admin team volunteers

Accounts

Ensuring the:

·Maintenance of Gift log, including preparation for banking

·Keeping the treasurer informed of payments received

·Filing expenses and invoices

·Organising money to bank

·Sending out standing orders/gift aid forms

·Creating invoices

·Sending thankyou letters

In addition to the basic administrative and logistical tasks of the foodbank you will; 

·be the first point of contact for the Foodbank, being able to answer a wide range of enquiries and anticipate the impact of changing logistics for the van teams

·be required to develop communications with the foodbank team, volunteers, referrers, foodbank clients and other stakeholders

·be responsible for data-inputting and data-capture, both directly and by supervising others

·have a key role, as part of the team, in determining and communicating guidance and decisions to foodbank clients

·lead on the administrative functions of the foodbank’s seasonal projects eg Harvest, Christmas Hampers and summer treat boxes

·manage the bookings for the Eat Well Spend Less Cookery course & liaise with the cookery course trainers

·develop records, resources, social media content and office procedures in response to the changing needs of the foodbank service.

·Be responsible for maintaining the foodbank website and maintenance of referrer details on the Trussell Database

General

·Wear the name badge at all times, and uniform when required

·Maintaining the high standards of conduct and behaviour expected by the charity

·Maintain & comply with health and safety, safeguarding and data protection policies and procedures.

·Adhere to the company’s policy on the misuse of drugs or alcohol in the workplace

·Report to your manager any personal difficulties that might affect the work or the company’s reputation

·Be accountable to the Foodbank Manager and Board of Trustees

Together with any other reasonable duties as specified by the Assistant Manager, Foodbank Manager and Trustees to support the work of the Charity.

Person Specification

Essential skills:

·A proven track record of excellent administrative skills and experience

·Maths and English GCSE 5-9 (A-C) or equivalent

·Confident in using IT, including email, completing online forms, searching for information online, creating Microsoft Word and Excel documents.

·Excellent written and verbal communication (eg written skills, person to person and on the telephone), demonstrating confidence and sensitivity in dealing with people in distress.

·Excellent organisational skills and attention to detail 

·An ability to work with complete discretion and confidentiality

·Keenness to problem solve

·Proven track record of being able to work well both in an unsupervised environment and as part of a team

·Willingness to work empathetically, but in a boundaried manner, when faced with challenging situations.

·Effective supervision of volunteers/support staff

·Experience of editing websites, posting on social media and creating content.

Desirable skills:

·Experience of working within a Church and/or Charity environment

·A good understanding of the work of Foodbanks across the UK

·Experience of creating posters and leaflets on Canva or similar package.

Personal Attributes

·Someone who is supportive of the Christian ethos of the Charity

·Enthusiasm and reliability

·Honesty and Integrity

·Flexible, approachable and adaptable

·Kindness, compassion and empathy for the people the Foodbank serves

·To be able to identify personal limitations and ask for help when needed

About the role

Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children. 

We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.

You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.

You will be someone who:

• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.

• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.

• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.

• Values collaboration and enjoys helping colleagues understand and use data confidently.

• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.

Use of AI in applications 

We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. 

To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.

Additional information 

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.

Location

London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK) 

Duties and Person Specification

Data Analysis, Systems and Reporting

• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.

• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.

• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.

• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing. 

• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.

• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential. 

• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.

Impact and Evaluation

• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups. 

• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.

• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.

• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.

Person Specification

Essential Qualifications and Skills 

• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered). 

• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services. 

• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.

• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.

• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.

• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.

• Excellent understanding of GDPR, data sharing, and secure data handling compliance.

Desirable Skills 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.

• Experience producing insights for advocacy, influencing or public facing campaigns.

• Background in public health, social care, or nutrition. 

This role will support the Director of Internal Development & Culture with the implementation of plans and projects within StreetGames. The work of the role will be varied and include administrative support to the internal meeting approaches of the organisation, coordinating the delivery of internal communications and managing project work across the themed areas of responsibility held by the Director. These themes include internal communications, environmental sustainability, continuous learning, people development and Equality, Equity, Diversity, Inclusion and Belonging (EEDIB).

1.To provide administrative and project support to the Director of Internal Development & Culture

2.Co-ordinate the effectiveness of cross-organisational meeting structures, ensuring they function effectively through managing availability, booking meeting space and arranging meeting logistics, alongside sharing follow up information and actions.

3.To project manage the work on focus areas within the portfolio of the Director of Internal Development & Culture, including but not limited to continuous learning, people development, EEDIB, environmental sustainability, 

4.To coordinate effective internal communications, including producing materials, further developing the StreetGames Intranet and SharePoint sites and constructing and editing StreetGames internal newsletters and bulletins.

5.To communicate with a range of team members across all levels within StreetGames and provide a consistently high level of support to aspects of the internal workings of the organisation.

6.To use IT tools to ensure that StreetGames functions effectively and efficiently, working closely with the StreetGames IT Manager on implementation as appropriate.

7.To co-ordinate the planning and delivery of StreetGames internal events including Full Staff Meetings and Briefings.

8.To work in collaboration with the Business Support and Governance Team to ensure a seamless connection between internal and external meetings.

ABOUT BRIGHTPIP

BrightPIP (Brighton Parent/Infant Psychological Therapy) is a specialist infant mental health charity supporting babies aged 0–2 and their families across Brighton & Hove and Sussex. We provide early therapeutic intervention to strengthen relationships and prevent cycles of intergenerational trauma.

We are a small, friendly and growing charity, supported by a dedicated clinical team and Trustee Board. As we expand to support up to 250 families per year, we are strengthening our operational and coordination capacity.

ABOUT THE ROLE

We are seeking a warm, organised and proactive Project Coordinator to support the smooth running of BrightPIP’s services and internal operations. This role sits at the heart of the charity, ensuring families experience a clear and supportive journey, clinicians are well supported, and systems run calmly and efficiently.

You will coordinate key operational processes including referrals and triage, safeguarding documentation, audit and impact data, training administration, and NHS and Local Authority liaison. You will also provide project administrative support and work closely with clinicians, referrers, partner organisations and trustees.

This role is ideal for someone who enjoys bringing order to complexity, supporting people, and keeping systems running well in a small, dynamic organisation. The role will evolve as the charity grows, offering opportunities to shape and improve processes and support new projects.

You will report to the Clinical Director and work closely with the clinical team, fundraiser and trustees.

KEY RESPONSIBILITIES

• Coordinate referrals, triage processes and care pathways
• Induction of new members of staff and trainees
• Act as a first point of contact for families, referrers and partners
• Support clinicians with scheduling, safeguarding processes and documentation
• Maintain accurate records, data systems and audit processes
• Support delivery of training and consultation
• Liaise with NHS, local authority and community partners
• Support data collection and information gathering to inform reporting for trustees, commissioners and funders
• Provide project and administrative support across the charity

ABOUT YOU

Do you have the exceptional qualities and skills we are looking for? A key ingredient is that you are a ‘people’ person, able to communicate well and build rapport quickly. You will be seen by others as caring, trusted and reliable. 

You will have experience in coordination, administration or project support, ideally with experience of working within the charity or not-for-profit or healthcare sector.  You will be someone who is as passionate as we are about giving all babies the best start in life.  Whatever your work experiences, it is essential that you are able to learn quickly how best to support our small and dedicated team of clinicians.

You will work closely with and report to our clinical director but also be able to take the ball and run with it. The mission of this post is that it develops with our service and in time you would become the main point of liaison for the charity.

Do you….?

· Solve practical and logistical problems and make things work more efficiently

· Love a good process because it makes us consistently brilliant

· Delight in planning, organizing, and executing projects from beginning to end

· Get excited by new challenges, big or small – they are opportunities to learn, grow and contribute

· Have brilliant attention to detail, and also know when ‘good enough’ is good enough

· Say “I’ve got this” and mean it

If so, please apply, we would love to hear from you.

WHAT WE OFFER

• Being part of a pioneering, highly specialist team who are passionate about our mission and supportive of each other 
• Flexible, family-friendly working, with hybrid working
• Opportunity to shape and grow with the role as the charity expands
• CPD and development opportunities

HOW TO APPLY

Please submit:

· Your CV

· A short supporting statement explaining why you are interested in the role and how your experience meets the person specification