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This role serves as a strategic lead in the fight against authoritarianism and the rise of the far-right. You will navigate interventions of high political sensitivity, tackling systemic issues such as the defence of protest rights, the protection of marginalised communities, and the pushback against state overreach. By bridging the gap between technical legal strategy and digital mobilisation, you will design impactful campaigns that challenge democratic backsliding, drive vital donations, and defend fundamental civil liberties through rigorous project management and compelling storytelling.

What we're looking for

• Campaigning & Journalism: Experience as a strategic advocate or campaigner, with a track record of identifying cases that highlight consumer detriment
• Thematic Expertise: Experience navigating the political and legal sensitivities of campaigns related to Reform action, protest rights, Palestine and challenging the rise of the far right
• Project Management: Experience managing multi-faceted projects, ideally coordinating between different specialisms (e.g., legal, tech, and comms)
• Digital Mobilisation: Experience helping to develop and implement digital campaign strategies that have raised income, grown lists, or secured change
• Political & Economic Awareness: A keen understanding of the political landscape, particularly focused on party politics, protest and civil rights

What we do

• Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us
• We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan
• We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change
• See our website for more about what we do

Key Details

Salary: £53,700 per annum with generous benefits including 25 days annual holiday plus public holidays, non-contributory pension scheme, private medical health insurance, life assurance, and flexible/hybrid working

Hours: 35 per week over 5 days

Contract type: This is a full time permanent role

Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly - minimum of 2/3 days per week

Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values.  Alternatively, click "Redirect to recruiter" to view the job pack on our website.

​How to Apply

To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV

Contact

If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website

Use your communication experience to build the migration justice movement’s defiance and strength at a pivotal moment.

About Right to Remain

Right to Remain is a national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine sharing public legal education that democratises knowledge, facilitating strategic convenings that harness radical solidarity, and campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system.

About the role

This role is for an experienced Communications Officer who wants to put their skills to work supporting Right to Remain to build knowledge, radical solidarity and power in the face of escalating attacks on the rights and dignity of migrants, refugees, and people seeking asylum.

You will use strategic, thoughtful communications to amplify lived experience of the asylum and immigration system, showcase grassroots organising, and promote our expert public legal education resources and training. Your work will empower more people to understand and exercise their rights, and support grassroots community groups and allies to guide, and stand in solidarity with, people navigating the hostile asylum and immigration system.

You will have experience building and engaging communities around social justice through targeted digital communications. Day to day, you will collaborate within our small team to produce email, social and web content that demystifies public legal knowledge and showcases community power. You will also co-create content with These Walls Must Fall campaigners to share their stories, and help set out the impact of political decisions in the press. 

About you

You are an experienced communicator with excellent written skills and a strong ability to develop clear, engaging messages for different audiences.

You bring a genuine commitment to migration justice and care deeply about centring the voices of people with lived experience.

This is not an entry-level role. You are confident working independently within a small, collaborative team, taking guidance while proactively identifying priorities, opportunities, and risks. We’ll give you creative freedom, and your work will have a tangible impact in helping our organisation develop at a crucial time.

Communications Officer

Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Head of Communications

Salary: £30,000 to £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

Overall purpose of role

As the WeProtect Global Alliance Communications Officer, you will:

Support the development and delivery of WeProtect Global Alliance’s communications and marketing activity, ensuring clear, consistent and engaging messaging that strengthens the Alliance’s visibility, credibility and impact globally.

Reporting to the Head of Communications, you will deliver high-quality digital, editorial and marketing outputs across multiple channels, including through our website, social media, newsletters, campaigns and events. You will also work collaboratively across the Secretariat to embed communications thinking into projects, policy work and member engagement.

A self-starter who is politically and culturally aware, you will be comfortable working in a small, remote Secretariat and across time zones. You will be highly organised, solutions-focused and detail-oriented, with a genuine commitment to child protection and to WeProtect Global Alliance’s mission and values.

 About WeProtect Global Alliance

Who we are

WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.

Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.

WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.

Our vision

A digital world free of child sexual exploitation and abuse

Our mission

To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.

What we do

We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.

Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.

With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.

Together, we’re creating lasting impact and building a future where every child is safe online.

 Job description

Key responsibilities

Communications planning & delivery

· Support the Head of Communications to implement the Alliance’s communications strategy.

· Contribute to communications planning and communications calendar for organisational priorities, including policy outputs, research, events and member initiatives.

· Ensure a consistent pipeline of integrated communications activities

· Ensure consistent messaging aligned with WeProtect Global Alliance’s brand, values and strategic objectives.

Digital channels & content management

· Maintain and update the Alliance’s website, ensuring content is accurate, accessible and up to date, including member resources and publications.

· Manage the Alliance’s social media channels, monitoring activity and working with the Members Team to ensure a steady stream of high-quality content.

· Draft, edit and publish blogs, news items and digital content for diverse global audiences.

Marketing, campaigns & engagement

· Support the delivery of digital marketing campaigns to promote Alliance initiatives, outputs and events.

· Develop project-specific communications plans in collaboration with colleagues to embed engagement and visibility.

· Promote Alliance members’ activities and successes, highlighting collaboration and collective impact.

Analytics, insight & reporting

· Track and analyse communications performance across channels, including website, social media and email.

· Use data to refine messaging, targeting and channel mix.

Media & external communications

· Support engagement with media and press, including drafting press materials and coordinating dissemination of Alliance outputs.

· Support the promotion of policy recommendations and research through owned and earned channels.

Member communications & collaboration

· Work with the Head of Members to integrate external communications with member engagement activity.

· Support delivery of member newsletters and targeted communications.

· Contribute content to member-only platforms and encourage discussion and participation.

Systems, data & process improvement

· Utilise communications tools such as content calendars, analytics dashboards and shared drives.

· Ensure GDPR-compliant data handling and document management.

· Support continuous improvement of communications processes and ways of working.

Governance & internal collaboration

· Prepare or contribute to briefings, summaries and communications materials for senior leaders and governance bodies.

· Contribute to annual planning, KPIs and impact measurement related to communications and engagement.

Expectations

Cross-Functional Operational Collaboration

Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.

Building an inclusive culture

Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.

Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.

Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.

Other

· To attend and contribute to meetings, training and other events as required.

· To actively participate in our supervision and appraisal process.

· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.

· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.

· To use WeProtect Global Alliance resources responsibly.

Person specification

Essential criteria

Experience

· Significant professional experience in communications, marketing or digital engagement.

· Proven experience producing content for different audiences and across multiple channels.

· Experience managing websites (WordPress) and social media platforms in a professional context.

· Experience tracking, analysing and reporting on communications performance.

· Experience working autonomously in a fast-paced environment to deliver a broad range of communications activities.

Skills

· Excellent written and verbal communication skills, with strong editorial judgement.

· Outstanding organisation and time management, with the ability to manage competing deadlines.

· Digital confidence, including familiarity with content management systems and analytics tools.

· Commitment to safeguarding, child protection, EDI and ethical communications practice.

Knowledge

· Understanding of digital communications best practice.

· Familiarity with data protection (GDPR) and information governance in a communications context.

Other

· A willingness to travel and work unsocial hours (time in lieu can be claimed).

· Commitment to your own continuing professional and personal development.

· To uphold high standards of work, conduct and behaviour in line with WeProtect Global Alliance values.

Desirable criteria

· Experience using WordPress or other website content management systems.

· Experience creating or commissioning digital visual assets.

·  Experience working for or with a membership organisation.

Diversity, inclusion and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Individual Giving and Acquisition Officer (Digital Marketing)

Hours: Full-Time (34.5 hours per week over 5 days)

Location: Hybrid working (40% working from the office in Leeds)

Salary: £30,800 – £32,300

Contract: Permanent

DBS: Required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!​ 

About the Role

We’re seeking an Individual Giving and Acquisition Officer to lead on our individual giving strategy to join our high-performing fundraising team.

2025 was our best year yet for income and this role is pivotal in helping us to take the next step in growing our supporter base and future income.

This new role will be responsible for planning and delivering multi-channel campaigns to recruit regular donors, using data-led insights, audience segmentation, and performance tracking to optimise activity across digital, direct mail, telemarketing, and face-to-face channels.

The role will also focus on growing our lottery programme, converting new players into regular supporters, and developing retention strategies that maximise long-term commitment and lifetime value.​

What You Will Do:

• Deliver effective multi-channel acquisition campaigns across digital and offline channels.
• Lead and grow our lottery programme, managing promotional campaigns, partner relationships, and retention strategies.
• Develop and implement supporter retention strategies to engage both new and existing supporters.
• Work with the Digital Engagement and Communications team to create engaging content and calls to action.
• Analyse campaign performance and supporter data to optimise acquisition strategies.
• Ensure compliance with fundraising regulations, GDPR, and marketing standards.
• Build strong relationships with supporters, agencies, and partners.​
• This is a role where you’ll make a positive difference every single day often at moments when someone needs it most.​

At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is two days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About You?

We’re looking for an ambitious and energetic Fundraiser who is:

• Experienced in supporter acquisition, marketing, or fundraising, with proven success in direct marketing campaigns.
• Skilled in direct marketing, campaign planning, and copywriting.
• Confident in interpreting data and translating insights into action.
• Familiar with CRM systems and digital tools (e.g. email platforms, social media ads).
• Organised, detail-oriented, and able to work to tight deadlines.
• A strong communicator with excellent interpersonal skills.

• Experience with Click Dimensions, Dataro, Microsoft Dynamics, and knowledge of fundraising regulations would be a bonus!​

Why Join Us?

​If you want to:

• Be part of a charity that makes a real difference to people’s lives.
• Work in a supportive, ambitious, and inclusive environment and team
• Take on opportunities for professional development and growth.

Interested?

If you are interested, click apply and you will be redirected our careers site to complete your application.

Closing Date: 16th of March 2026 @ 9am

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Week commencing 23rd of March 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Help improve the life chances of young people through physics education. We’re looking for an experienced, creative Marketing and Communications Manager to raise awareness of our work, strengthen our brand, and inspire engagement across schools, teachers, industry partners, and supporters.

Physics Partners is a charity dedicated to improving young people’s life chances through high-quality physics teaching. We work with schools, teachers, and industry partners to make physics accessible for every student, helping to build the skilled workforce the UK needs for the future.

As our Marketing and Communications Manager, you’ll lead campaigns that tell our story, grow our reach, and celebrate the impact of our programmes. You’ll manage content across digital, print, and social media, shape our online presence, and develop creative materials that connect with diverse audiences.

We’re looking for someone who combines strategic thinking with hands-on creativity - confident in digital communications, content creation, and stakeholder engagement. You’ll join a small, collaborative team where your ideas will make a real difference.

Key details

• Hours: 14 hours per week (0.4 FTE) – flexible working arrangements available

• Contract: 6-month initial term, with potential to become permanent

• Salary: £35,000 FTE (negotiable depending on experience and contract type)

• Reports to: Chief Executive

• Location: Home-based, with occasional travel

• Contract type: Employment or freelance considered

Essential skills and experience

• Proven experience in developing, planning, and executing marketing communications campaigns.
• Strong digital communications skills (CMS, SEO, email marketing, social media, Google Analytics).
• Excellent writing, editing, and storytelling ability with a strong eye for design and detail.
• Track record of managing external agencies and multiple stakeholders.
• Creative and proactive mindset
• Strong organisational skills and ability to manage competing priorities.
• A genuine commitment to diversity, inclusion, sustainability, and Physics Partners’ mission.

Application process

The full role description is available to download.

Submit your CV and a brief cover letter outlining your suitability for the role.

• Deadline: 5:00 pm, Sunday 1 March 2026

• First interviews: Online on 9 and 10 March 2026

Physics Partners is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.

Help make borrowing the norm across Wales. Lead bold, bilingual communications that grow a national movement for sharing, sustainability and fairness.

Benthyg Cymru is building a national borrowing infrastructure for Wales — supporting 35+ Libraries of Things and sharing projects that help people save money, reduce waste and access what they need. We’re at a pivotal stage of growth, with expanding public-sector partnerships and rising national interest. Communications is central to what happens next.

We’re looking for a fluent Welsh-speaking Communications, PR & Marketing Lead who can turn strategy into compelling public storytelling and measurable borrowing growth. This is a hands-on, outward-facing role for someone confident producing high-quality content, leading national campaigns, building media relationships, and testing ideas in a fast-moving, mission-led environment.

You’ll lead our communications and marketing strategy, deliver behaviour-change campaigns, manage digital channels, shape PR narratives, and support national pilots and partnerships. You’ll balance creativity with accountability, ensuring borrowing is visible, trusted and culturally relevant across Wales.

Location: Remote (Wales-based) with travel
Hours: 28 per week (negotiable)
Salary: £34,271 actual + 3% pension
Contract: 1 year (with view to extend)
Benefits: 25 days annual leave + bank holidays, Wellbeing Days, Employee Assistance Programme

If you’re proactive, attuned to Wales’ cultural landscape and confident communicating in Welsh and English — and excited by the challenge of growing a national movement — we’d love to hear from you.

We are looking to fill a varied and exciting role at the award-winning Hawk Conservancy Trust. This role will be responsible for creating and delivering a diverse and innovative programme of high-quality marketing and communication activities to excite, engage and inspire our audience. Collaborating across the organisation, and with partners, the Marketing and Communications Manager will work across various platforms to raise awareness and generate income and support, whilst ensuring brand consistency and accuracy. Marketing is at the heart of the Trust’s success and is integral to the Trust’s customer-focused ethos. Excellent project management skills are required to manage the range of work the team are responsible for. 

The Hawk Conservancy Trust is a conservation charity and award-winning visitor attraction with a mission to conserve birds of prey. Set in 22 acres of woodland and wildflower meadow, the Trust is a centre of excellence for learning about raptors, habitats, ecology and conservation, and having a fun-filled day. There are over 130 birds of prey on view, from owls to eagles. Many of these birds are involved in the spectacular daily flying demonstrations, whilst others are part of important breeding programmes.

Main purpose and scope of the job

This role is full of variety and creativity. You will be responsible for delivering the annual marketing and communications plan which will include project management, social media, digital campaigns, planning, research, analytics, advertising, exhibitions and the production of marketing materials. The role is a brand champion, working to ensure that all marketing communication is relevant, accurate, up-to-date, and adheres to the brand guidelines, professionally representing the Trust as a leader in bird of prey conservation and as an awardwinning visitor centre. The role will inspire our audience to visit and increase support for, and awareness of the conservation and research work undertaken by the Trust. 

Person specification

Behavioural traits

Passionate, friendly, knowledgeable, uplifting, aspiring, genuine (our values)

Professional and trustworthy

Proactive, self-motivated and purpose-driven

Collaborative Skills and Experience 

Essential

Proven experience in a marketing and communications role

Highly organised; able to be logical, analytical and structured, resilient and able to manage multiple projects, deadlines and competing priorities

Strong copywriting and storytelling skills, able to produce creative and imaginative content for diverse audiences

Proficient in Canva and Microsoft Office, familiar with photo and video editing

Proven experience managing websites (WordPress), social media management, including Facebook, TikTok, Instagram and YouTube, managing digital advertising including Meta and Google, e-newsletter creation using Mailchimp

Strong reporting and analytical skills, familiar with digital analytics (Google, Meta etc)

Excellent verbal and written communication skills

Ability to work collaboratively with all team members, internal and external

Customer-focus, an ingrained understanding of the importance of outstanding customer service. Exceeding customer expectations is paramount across the whole of the Trust

Desirable

Degree-level qualification in marketing or communications

3+ years in a similar role.

Experience using data and analytics to measure impact

Experience in charity, public or community sector

Familiarity with CMS systems

Familiarity with CRM systems

Knowledge of SEO and AIO

Graphic design

Knowledge of data protection best practices

Subject to references and DBS check Application

Actively interviewing. Closing date for applications: 9 March 2026. We may choose to close applications early if we have received sufficient applications, so please don’t wait until the closing date to apply.

How to apply: please send your CV and covering letter explaining why you think you are the right candidate for this role and highlighting any experience that may support your application. Your covering letter should be no longer than 750 words.

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Join us as Marketing & Communications Manager and lead the storytelling, campaigns and channels that raise our profile and drive vital supporter engagement. You’ll develop and deliver integrated marketing and communications plans that boost awareness, improve access to our care services, recruit and retain supporters, and amplify fundraising activity across digital, print and community touchpoints.

This is a hands‑on, strategic role where your creativity and data‑led approach will directly increase income and deepen community connections. As the lead communicator for a small Hospice, you’ll have scope to shape our brand, test new ideas, and see the measurable impact of your work on the people and families we support.

This role is perfect for you if:

• You love turning impact into clear, compelling stories that motivate action.
• You enjoy planning and delivering multi‑channel campaigns from brief to delivery.
• You’re comfortable with both creative production and performance analysis.
• You like working closely with fundraising, programmes and senior staff in a small team.
• You want to see your work directly support local people and services.

What you’ll be doing:

• Developing and owning an integrated marketing & communications plan to support organisational goals across fundraising and Hospice services.
• Planning and delivering multi‑channel campaigns (digital, email, PR, print, events) that drive awareness, acquisition and retention.
• Creating and commissioning written, visual and video content that communicates impact and donor journeys.
• Managing website content, social channels, email marketing and paid digital activity; monitoring performance and optimising campaigns.
• Collaborating with Fundraising to design supporter communications, stewardship materials and campaign briefs.
• Managing external suppliers, volunteers and budgets; ensuring brand consistency and compliance.

What we’re looking for:

• 3+ years’ experience in marketing/communications, ideally with charity or fundraising experience.
• Strong copywriting, content production and campaign management skills.
• Practical experience with CMS, email platforms, social media and analytics tools.
• Creative, organised and data‑focused with the ability to prioritise and deliver to deadlines.
• Excellent interpersonal skills and a collaborative approach.

Why join us?

• Play a central role in shaping our public profile and increasing vital income for, and awareness of, local Hospice care.
• A visible, strategic position with freedom to innovate and test new approaches.
• Opportunities for professional development and varied hands‑on experience.
• Flexible working and meaningful, direct impact on patients and families.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: w/c 16 March

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

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You will develop and create impactful content across a wide range of formats including design, managing production workflow, and supporting our brand work.

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You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Wednesday, 3rd March2026

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NB Interviews will be held on a rolling basis

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Please download the job description to see full role responsibilities

We’re looking for an exceptional writer and people manager for a maternity cover position, bringing their creativity to BMS World Mission as our Creative Content Manager (Maternity Cover).

As an experienced communications professional, you’ll set the tone for our stories and campaigns, writing your own standout copy and overseeing the story gathering and messaging for publications, video content and resources. You’ll brief, commission, and coach an in-house Writer and Video and Photo Content Producer, as well as commission freelancers to ensure our voice remains consistent across every channel.

You'll love deadlines, feedback and supporter-centric fundraising as you communicate what God is doing through BMS World Mission.
   
You’re collaborative, curious about the world and passionate about ethical storytelling. If you can lead a team to research, collect and craft stories that captivate our audience and move them to act, we’d love to hear from you.
   
This full-time role would be a 12-month contract, commencing in May 2026 and concluding in May 2027. 

Location: Didcot, Oxfordshire 

This role can be office‑based or hybrid. We prefer the post-holder to attend our Didcot office around 1–2 days per week; however, attendance requirements may vary depending on the organisation's needs. The cost of travel to BMS Didcot, whether regularly or infrequently, would be borne by the employee.

Interview date: 30 March 2026

Apply today and help us communicate our passion for the global mission, or contact Grete Bauder Heap at BMS World Mission for any further details. 

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.  This new role offers an excellent opportunity to develop a range of communications skills and experience in a small friendly team in a mission organisation context.

We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 2 years relevant experience in a communications role.

You will have excellent communication and organisational skills, be able to prioritise tasks and present information in front of groups of people.

The role includes;

· Creating Interserve’s regular internal and external email communications

· Managing day-to-day social media presence, ensuring content grows engagement and reaches key        audiences.

· Creating digital content in co-operation with the Communications and Prayer Co-ordinator

· Co-ordinating the regular giving and legacy fundraising programmes with the Communications Manager

· Organising, planning and implementing fundraising events in co-operation with the Communications  Manager

The role is hybrid, with a mix of time spent in our Birmingham National Office and working from home.  The salary is £33,050 for full time hours.  This role has an occupational requirement.  All applicants should have the right to work permanently in the UK and should be aware that a DBS check will be undertaken at offer of employment.

Further details can be found on our website.  Please submit your CV, covering letter and completed application form.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers

The Communications Manager plays a key role in increasing the reach, visibility, and impact of the organisation’s work. The post-holder will lead on creating high-quality, audience-focused communications across digital platforms, ensuring all content reflects the organisation’s values, brand, and strategic priorities.

Working closely with colleagues and sector stakeholders, the role involves managing social media, newsletters, and the website; supporting events and campaigns; and communicating the impact of the NBO and NBAS within the newborn and perinatal field. The successful candidate will combine creativity, strong organisational skills, and sector awareness to deliver engaging, relevant, and impactful communications.

Suitability 

This is a part-time, maternity-cover post. We welcome applications from individuals in a range of professional circumstances, and appointment will be based on the candidate who best meets the requirements of the role.

The suggested working pattern is 14–21 hours per week. This could be delivered across 2–3 days, or through shorter hours spread across more days, subject to discussion at interview.

The role may suit a practising clinician seeking to combine this post alongside clinical work, or an individual with communications experience in a health service, voluntary sector, or charity setting.

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Job Description

The following job description provides an overview of the key duties of the role. The post-holder may, on occasion, be required to undertake other reasonable tasks as requested to support the organisation’s work.

1. Digital and Communications Platforms Management

• Social media planning: Develop and follow a social media content plan that includes a range of content types (promotional, engagement, inspirational), reflects the organisation’s strategic goals, and is tailored to the audience’s needs to ensure content is relevant, targeted, and impactful.
• Social media management: Manage the organisation’s social media platforms, including posting, scheduling, and engaging with relevant posts (e.g., commenting, sharing, or reposting where appropriate).
• Email newsletters: Plan, gather, and assemble engaging content (including guest articles) into visually appealing newsletters using Mailchimp, ensuring a mix of news, articles, and resources.
• Website management: Maintain and update the organisation’s WordPress website, including content updates, managing functionalities such as the learning platform and forms, and publishing new content (e.g., blogs). Liaise with website hosts or technical support as needed.
• Email communication: Use email to communicate effectively with team members and stakeholders and respond to queries promptly.

2. Sector-Informed Engagement and Initiatives

• Gathering Impact Content: Engage practitioners, managers, and other stakeholders to collect photos, case studies, testimonials, and quotes that demonstrate how the NBO and NBAS are being used in practice and the difference they make. Use this content across social media, newsletters, and the website to showcase the organisation’s impact.
• Stakeholder engagement: Build and maintain relationships with key stakeholders, including trainers, champions, international colleagues, bursary awardees, and partner organisations, to support communications activities such as guest articles, talks, and dissemination through their networks.
• Sector awareness: Maintain awareness of developments within the newborn, perinatal, and ‘1001 days’ field (including policy, NHS services, government initiatives, and charitable activities) to ensure communications remain current.
• Awareness campaigns: Support relevant awareness days and weeks throughout the year, primarily via social media, contributing a Brazelton-informed voice to wider sector themes and discussions.
• Baby Communication Week: Plan and deliver Baby Communication Week, the organisation’s annual awareness campaign, ensuring strong thematic focus and high-quality events to maximise educational impact and engagement.
• Strategic initiatives: Support additional initiatives that increase the reach, visibility, and impact of the organisation’s work in line with strategic objectives.

3. Content Creation and Brand Compliance

• Visual content: Use design tools such as Canva to produce visual assets — including graphics, videos, and, on occasion, printed materials such as posters — for social media, newsletters, the website, and events, ensuring all content is visually engaging and aligned with the organisation’s branding.
• Written content: Create written copy for a variety of channels, including newsletters, social media posts and captions, website pages, blogs, and promotional materials, ensuring all content is clear, engaging, and consistent with the organisation’s tone of voice.
• Ensure all communications comply with the organisation’s branding and communications policy, providing guidance and support to team members as required.

4. Events and Programme Administration

•  Online events: Assist with the organisation of Brazelton online events, such as quarterly Inform & Inspire Sessions, including setting up Eventbrite ticketing/booking pages, managing Zoom sessions, recording events, and uploading content to YouTube for catch-up.
•  In-person events: Support the planning and delivery of occasional in-person events, including representing the organisation at external exhibitions and contributing to the Brazelton Centre UK 30th anniversary conference in 2027.
• Bursary schemes: Assist with the administration of annual bursary schemes, including setting up application forms, managing submissions, promoting the schemes, and corresponding with applicants and awardees.

Technical/Digital Skills (Essential)

• Confident using a wide range of digital platforms, with a proven ability to quickly learn and become proficient in new tools and technologies, even if previously unfamiliar.
• Proficient in Microsoft Office applications (e.g., Word, PowerPoint), professional email systems, and social media platforms

Desirable - High proficiency in the following tools:

• WordPress – website content management
• Video editing – creating and editing digital content
• Mailchimp (or similar) – email marketing platforms
• Canva – graphic design and visual content creation
• Zoom – virtual meeting and webinar platforms
• Eventbrite – event management and ticketing
• Social media platforms – managing and creating content across channels

Marketing and Communication Skills (Essential)

• Strong understanding of audience-focused communication, with the ability to clearly convey the organisation offerings in a way that meets the needs and interests of potential users and stakeholders.

Careful attention to the organisation’s values, tone of voice, and brand, ensuring all communications reflect these consistently.​

Desirable -

• Experience in a marketing or communications role, with proven ability to develop and deliver highly effective, audience-targeted messaging and campaigns.

Knowledge of Infant-Related Professions and Services (Essential)

• An understanding of the roles and work of infant-related practitioners in the UK, including health visitors, neonatal nurses and therapists, perinatal teams, and midwives, to ensure messaging and content produced is relevant and effective.
• A good knowledge of the Brazelton approach and the NBO and NBAS tools, including their purpose, impact on practice, and contribution to newborn care and the parent-infant relationship.​

Desirable -

•  Trained in the NBO, NBAS, or both, with experience applying them in practice with infants and families.
• Able to confidently communicate about the NBO and NBAS tools in the context of professional practice, service aims, and current developments or campaigns in the field.

Creative and Content Skills (Essential)

• Ability to produce written and visual content with careful attention to detail and accuracy, ensuring all materials are professional and aligned with the organisation’s brand and style.

 Desirable -

•  Skills and experience in graphic design, creating visually engaging and effective content.
• Skills and experience in copywriting, producing clear, compelling, and impactful messaging.

Interpersonal Skills (Essential)

• Conducts oneself in a manner that reflects the organisation’s values: respectful, compassionate, knowledgeable, supportive, and approachable.
• Demonstrates these values in all interactions, including face-to-face, email, and phone communications with colleagues and external stakeholders.
• Works effectively as part of a team, contributing one’s unique skills to support shared goals and project success.

Organisational Skills (Essential)

• Excellent time- and project-management skills, with the ability to manage multiple tasks simultaneously.
• Able to prioritise effectively, adapt to changing demands, and ensure tasks are completed efficiently and to a high standard.

How to Apply and Additional Information

To apply, please submit:

• A CV detailing your relevant experience and qualifications
• A cover letter explaining your interest in the role and how your skills and experience meet the requirements of the person specification

Please send your application to Inge Nickell. 

Deadline: Applications must be received by the end of the day 30th March 2026. Late applications may not be considered.

Assessment: Candidates should demonstrate relevant experience and skills in their CV and cover letter. Some aspects of the person specification, such as interpersonal skills, will be assessed further at interview.

We welcome applications from candidates with a range of professional backgrounds and circumstances, including those seeking part-time, flexible, or portfolio roles.

Interview: Interviews will be held in person at the Brazelton Centre UK office (66 Devonshire Road, Cambridge, CB1 2BL) on the 23rd April 2026.

Anticipated start date: It is important that there is a handover period from the Communications Manager to their maternity cover. We therefore ask that the successful candidate be able to start no later than 8th June 2026.