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Victim Support, Reading (Hybrid)
£26830.20 - £27180.20 per annum
Posted 2 days ago
Closing in 7 days
Lancashire Mind, Chorley, Lancashire (On-site)
£29,000 starting salary , negotiable for candidates who can demonstrate exceptional skills and experience.
Lancashire Mind is an award-winning, independent mental health charity supporting over 10,000 people each year.
Posted 1 week ago
Closing tomorrow
The Royal College of Radiologists, Multiple Locations (Hybrid)
£27,542 per annum (£45,904 per annum FTE)
Posted 1 week ago
Closing today at 23:30
Imperial College Union, South Kensington (Hybrid)
£37108 - £40166 per annum plus benefits
Posted 3 weeks ago
Suffolk Wildlife Trust, Woodbridge, Suffolk (On-site)
Salary will be between £31,000 and £35,000 per annum depending on skills, knowledge and experience.
Posted 1 week ago
Closing in 7 days
DENS, Hemel Hempstead (On-site)
£15.52 per hour
Posted 2 weeks ago Apply Now
Closing in 6 days
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Posted 4 days ago
Closing in 7 days
Marine Society & Sea Cadets, Bristol (Hybrid)
£10,600 per annum, pro rata (£26,500 full time equivalent)
Posted 6 days ago
Page 3 of 4
Reading (Hybrid)
£26830.20 - £27180.20 per annum
Full-time
Job description

We are looking for a dedicated and compassionate Caseworker to join our operations team. This role is full time and will be home-based with regular travel required throughout the Thames Valley region.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.
About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:
  • Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
  • Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
  • Identify barriers to accessing services & work with partners to provide ongoing support.
  • Keep accurate & confidential case records on a bespoke case management system
  • Make calls to offer support to victims of domestic abuse, delivering immediate support.
  • Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
  • Liaise and actively engage with other local providers to share information on the VS service offer
  • Work as part of a small team with staff to provide a seamless service to clients.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Significant previous experience in managing a challenging caseload and of completing risk & needs assessments is essential.

You will need:
    • Strong written & verbal communication skills.
    • Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
    • Good organisational & time management skills, able to manage competing needs and priorities.
    • To work effectively both as part of a team & independently
    • To develop & maintain partnerships with internal & external organisations.
    • The ability to maintain professional boundaries & confidentiality.
    • Proven experience of managing a challenging caseload and a strong knowledge of safeguarding practices.
    • A high level of personal resilience to manage exposure to emotional or sensitive demands of the role

      This role will involve ad-hoc travel across the Thames Valley to attend team meetings and in-person supervision sessions as well as providing a face to face service to clients where necessary. A driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.


      If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.


About Us:

      Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.


      Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.


      At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.


      As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.


How to apply:

      To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.


We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Posted by
Victim Support View profile Organisation type Registered Charity Company size More than 1000
Posted on: 09 January 2026
Closing date: 08 February 2026 at 10:02
Job ref: 6531
Tags: Social / Support Work