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St Benedict’s Centre Warden
Part Time – 21 hours (3 days) per week
Salary £24,000 (£40,000 FTE)
The St Benedict’s Centre is situated within the grounds of Malling Abbey, the home of an Anglican Benedictine religious community in the heart of the Kent countryside. It is a place of great beauty, a liminal space which draws deeply on its spiritual heritage and tradition to engage with the needs of contemporary society: education, training, counselling, holistic therapy, study days, quiet days, workshops and much more.
We are seeking a Centre Warden to provide overall leadership for the Centre, taking responsibility for setting culture and vision across the organization. The Centre Warden will develop strong and successful relationships with key external partners, deliver an imaginative programme for spiritual retreats and quiet days, and ensure that there are sufficient resources available for the Centre to flourish.
Candidates must be able to demonstrate experience and understanding of retreat and quiet day programming in a setting like St Benedict’s. You will be able to build relational capital with a range of stakeholders, and have excellent organisational and communications skills.
Please see the attached Job Description for a full list of responsibilities, which include:
· Developing a clear vision and strategy for the Centre
· Ensuring that all necessary resources are in place for the Centre to flourish
· Developing and delivering an imaginative programme of retreats and quiet days
· Responsibility for building strong and effective relationships with all stakeholders
Please note that we are advertising this role in parallel with the role of Cascade Project Manager (a wellbeing project for frontline church leaders, lay and ordained). While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.
What we can offer:
· Flexible working, Hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance programme
This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.
The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.
Closing date for applications: Friday 12 June
Interviews will be held: Thursday 2 July
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Project Manager (Cascade Wellbeing Project)
Part Time – 21 hours (3 days) per week
Salary £24,000 (£40,000 FTE)
We are seeking a Project Manager to deliver the Cascade Project – a partnership between the St Benedict’s Centre and the Diocese of Rochester. The project aims to develop a programme of initiatives and interventions to support frontline church leaders (lay and ordained, including Headteachers of church schools) with their wellbeing.
The project has been under development for the past year. The Project Manager will lead the project from development to implementation. Funding has been committed by the Church Commissioners for the first 4 years of the implementation period.
The Project Manager will provide overall leadership for the Cascade project, taking responsibility for setting culture and strategy and vision, developing strong and successful relationships with key external partners, delivering an imaginative programme (in person and online) to support the wellbeing of lay and ordained church leaders (including Headteachers of Church Schools) in the Diocese of Rochester and beyond, and ensuring that there are sufficient resources available for Cascade to flourish.
Candidates should have experience of leadership in a church setting with project management experience. You should have an understanding of wellbeing issues for frontline workers and knowledge of a variety of therapeutic processes and other interventions. You will have excellent organisational and communications skills.
Please see the attached Job Description for a full list of responsibilities, which include:
· Developing a clear vision and strategy for the project, ensuring that all necessary resources are in place for the project to flourish
· Developing, delivering and sustaining an imaginative and adaptive programme of interventions to support the wellbeing of lay and ordained church leaders, including workshops, peer support, therapy, counselling, one-to-one support, coaching, conferences, retreats, speakers on specific topics, etc
· Responsibility for building strong and effective relationships/partnerships with external stakeholders
Please note that we are advertising this role in parallel with the role of St Benedict’s Centre Warden. While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.
What we can offer:
· Flexible working, Hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance programme
This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.
The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.
Closing date for applications: Friday 12 June
Interviews will be held: Wednesday 1 July
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Care Operations Manager to play a pivotal role in leading our care delivery.
The role
As Care Operations Manager you will oversee the delivery of consistently high-quality support across Keychange care operations. Working to the Senior Operations Manager you will be accountable for the implementation of quality standards in all Keychange care communities, making recommendations for improvement of service delivery, and among other areas of remit will be responsible for the implementation and administration of the resident safety and incident reporting as part of our safeguarding framework.
The focus of the role includes:
- Assisting Senior Operations Manager to ensure smooth daily running of Keychange care operations
- Line managing allocated community managers
- Leading Keychange resident safety and incident reporting as part of the Keychange Safeguarding Framework
- Leading operations older persons care matters, as first port of call for managers with queries and need of support
- Leading and delivering a culture of individualised and person-led support
- Liaising with statutory and voluntary agencies to ensure appropriate support for Keychange care communities
- Supporting leadership of open, transparent culture which supports continuous improvement
- Deputising for Senior Operations Manager as required
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
- Experience in delivery of well-established and high-performing care homes
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality care service
- Experience in managing audits and inspections
- Ability to build positive relationships effectively with internal stakeholders and external partner agencies
- Ability to manage multiple priorities and work independently
- Level 5 in Leadership in Management and willing to complete further qualifications in a relevant field
- Ability to travel up to 40 days per year
- Sympathetic to Keychange’s Christian values, vision and mission
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
- Flexible hybrid working, generally at least one day in London Central Office, with family friendly working arrangements available
- Employee assistance programme (EAP) and life insurance
- Contributory pension scheme, up to 5%, with matched employer’s contribution up to 5%
- Enhanced sick pay for up to four weeks, in accordance with our sickness procedure
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we reserve the right to close applications early, so we recommend that you apply at your earliest opportunity. In-person interviews will take place on 28 May 2026.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Salesforce Administrator to expand capacity and play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Pension scheme
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Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
Do you have a passion for community development and sustainable change? Do you want to play a key role in strengthening partnerships that bring hope and practical support to communities facing poverty and vulnerability? Join BMS World Mission as our Development Lead.
As Development Lead, you will support partners and mission workers delivering community development programmes and essential services in some of the world’s most challenging contexts. Your work will help strengthen sustainable programmes, build partner capacity, and support communities to flourish with dignity and hope.
Working as part of the HOPE for the World team, you will collaborate closely with colleagues, partners and mission workers to support effective programme delivery, coordination, monitoring and learning. You will help nurture strong relationships, encourage good practice, and contribute to programmes that reflect BMS’ Christian mission and values.
We are looking for someone with strong programme coordination and relationship management skills, experience working cross-culturally, and a genuine passion for supporting vulnerable communities. You will be aligned with BMS’ Christian vision and values, committed to collaborative working, and motivated to keep learning and growing.
If you want your work to make a lasting difference through global mission and development, we would love to hear from you.
Key Information
Location: Didcot, Oxfordshire: This role can be office-based or hybrid. We are happy to appoint a candidate who lives too far from Didcot to attend the office regularly, if they are able to be flexible to come to Didcot as required.The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.
Hours: 17.5 hrs. per week/part time
Employment type: 2 years fixed term contract
Salary: £22,992.50 pro rata of £45,985 FTE
Closing date: 3rd June 2026
Interview date: Friday 12 June 2026
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
The Wesley Hotel is a progressive hospitality brand based in the London Borough of Camden. Known for our commitment to sustainability and community, we leverage both ethical practices and innovative technology to enhance guest experiences. As a social enterprise, our profits support charitable activities, reinforcing our mission to provide meaningful hospitality services. The Methodist Church of Britain is the owner of The Wesley Hotel in Euston and Camden.
The Vacancy
We are seeking two exceptional individuals to join our Board as a Non-Executive Directors (NED) and help guide the organisation’s strategic direction. The successful candidate must meet the statutory duties outlined in the Companies Act 2006, including acting within the company’s powers, promoting its success, exercising independent judgement, and upholding the highest standards of care, skill, and integrity.
Board Directors must avoid conflicts of interest, declare relevant interests, and maintain strict confidentiality at all times.
If you are committed to strong governance and ethical leadership, we welcome your application. Additional information on directors’ duties is available from Companies House.
Key Responsibilities
Non-Executive Directors are expected to contribute across the following areas:
- Strategy: Support and constructively challenge long-term strategic direction
- Performance: Monitor and scrutinise Executive performance against objectives
- Risk: Ensure effective systems for identifying and managing risk
- Accountability: Promote clear responsibilities and strong internal controls;
- Governance: Uphold high standards of corporate governance and Board effectiveness
Director are expected to contribute to smaller working groups comprising both Board members and senior executives.
Values and Ethos
While the company is owned by the Methodist Church, Non-Executive Directors are not required to be members of the Church. However, candidates with suitable experience and who are in sympathy with the aims and ethos of the Methodist Church are encouraged to apply, including first-time NED applicants.
Please note that while The Wesley manages the formal recruitment process, the final appointment decision rests with the Methodist Church in Britain.
Any appointment will be subject to approval by the Trustees of the Methodist Church, who act as the Company’s shareholder.
About You
We are seeking two candidates with senior-level experience and strong governance capability. While a range of professional backgrounds will be considered, we are particularly interested in individuals with expertise in finance, IT/cyber security, legal, HR, risk, property, or communications. Experience within the hospitality sector is highly desirable. Above all, candidates must demonstrate the ability to operate effectively as Non-Executive Directors, providing independent judgement, strategic insight, and constructive challenge.
Successful candidates will be able to provide independent oversight, constructive challenge, and strategic guidance to the Board, ensuring the long-term success, sustainability, and effective governance of the company. The Non-Executive Director will contribute to Board decision-making, uphold high standards of corporate governance, and support the Executive Team in delivering agreed objectives.
Remuneration
Non-Executive Directors receive a monthly fee based on an estimated commitment of 24 days per annum, remunerated at a rate of £375 per day. Reasonable, pre-approved expenses incurred in the course of fulfilling the role will also be reimbursed.
Informal Enquiries
For an informal conversation about the role, please contact Pragya Pant, Head of HR & People Development at Direct:+44 (0)207 691 8554 and email the HR department.
Closing date : Friday, 24 July 2026
Shortlisting date: by 21 August 2026
Interviews date: September and October 2026 (Dates TBC)
Please note: We reserve the right to extend the closing date and pursue alternative recruitment routes if unable to identify a suitably qualified candidate.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Job Title:
Front of House, Concierge/Receptionist
Team/Department:
House & Conferencing / Finance & Services
Hours:
Job Share – 25 Hours per week (0.625 FTE)
Salary Range:
£32,000 - £35,000 FTE per annum
Contract:
Fixed Term to Permanent (12 Months)
Reporting to:
House & Conferencing Manager
Other Key Relationships:
Director of Finance & Services
House Maintenance Manager
HR & Compliance Officer (Health & Safety)
All Tenants and Staff of Mothers Union
Mothers Union
Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world.
Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.
Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.
Role Purpose
The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.
The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.
Core Responsibilities
· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.
· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
· To assist with meeting-room bookings.
· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.
Detailed Tasks
Front of House / Reception
- Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
- Manage VIP arrivals and departures with seamless, attentive and personalised service.
- Greet and assist professionally; provide information, directions, to desired locations and general support as required.
- Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
- Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
- Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
- Ensure all internal and external clients feel valued and supported at all times.
- Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
- Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.
Security
- Sign in all visitors and issue access passes to contractors in accordance with building procedures.
- Maintain lobby presence and ensure entrance doors are covered at all times.
- Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
- Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.
Conferencing & Meeting Room Support
- To handle enquiries, take and manage bookings for meeting rooms.
- In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.
General MU Operational Support
1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.
2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.
Working for Mothers Union
Detailed package, benefits and wellbeing package:
· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union
· 2 days paid volunteering leave (pro rata for part-time staff)
· Employer pension scheme with 7% employer contribution
· Enhanced maternity, paternity and adoption leave and pay
· Employee Assistance Programme including Virtual GP and Coaching
· Life Assurance
· Annual Season Ticket Loan
· Bike purchase salary sacrifice scheme (Cycle2Work)
· Eye care voucher and an allowance towards glasses
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.
Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.
We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.
How to Apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Application Deadline – 31st May 2026
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Diversity & Inclusion
Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.
We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Attach a cover letter to your CV. The interview process will be in 2 stages. Application Closing Date – 31st May 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TECHNICAL OPERATIONS ANALYST
Hands-on technical role with Scripture Union, helping the church share Jesus with the next generation.
Why work for Scripture Union?
- A mission-led role within a national Christian movement reaching children and young people
- 23 days annual leave plus bank holidays
- Generous pension scheme (up to 12% employer contribution) with optional Salary Sacrifice
- Enhanced Maternity & Paternity leave, life insurance, Permanent Health Insurance, option to join BUPA Healthcare
- Excellent Employee Assistance Programme
- Free Bible Reading notes and staff discount on other resources
- A supportive, faith-filled team environment where your work has eternal impact
- Location: Hybrid/Milton Keynes MK15 0DF (min 2 days onsite per week)
Scripture Union is a national mission-movement creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith. Working through churches, Mission Enablers and a growing network of Faith Guides, Scripture Union supports local people on the ground to connect with the next generation in ways that make faith real.
Sitting within the Digital Solutions team, the Technical Operations Analyst makes sure the technology that underpins the movement works as it should. You’ll be the day-to-day operator of the Microsoft tech stack, the first port of call for staff and volunteer tech queries, and the bridge between Scripture Union and its third-party technology partners.
In this role, you’ll have the opportunity to:
- Own and improve our core digital platforms, keeping cloud services, collaboration tools and file sharing running smoothly
- Be the friendly first point of support, helping staff and volunteers solve issues quickly across systems, websites and apps
- Work hands-on with partners and suppliers to resolve problems and keep services reliable and responsive
- Help shape smarter digital solutions, contributing to low‑code tools, databases and key third‑party systems
- Play a full part in the life of Scripture Union, supporting secure, compliant systems while collaborating closely with the Digital Solutions team
This role is ideal for someone with a strong grounding in the Microsoft tech stack, a calm and methodical approach to problem solving, and the patience to translate technical concepts for non-technical colleagues.
This role is subject to a Basic DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.
Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.



Head of Customer Experience and Service Innovation
At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong.
Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love.
We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.
Context:
Our vision at CAP is to see Transformed Lives, Thriving Churches, and an End to UK Poverty. Our core purpose is to inspire and equip churches across the UK to help people out of debt and poverty, and see them become followers of Jesus.
CAP is the catalyst to a church-based movement against poverty, partnering with churches across the 4 nations of the UK. Our products and services equip and inspire nearly 3000 local CAP workers and volunteers in their mission to come alongside those that are in financial crisis or vulnerability to bring practical help and the good news of Jesus.. CAP stands with the local church in its mission to its community. Currently these products include Debt Help, Job Clubs, Life Skills and Money Coaching and it is the development of these offerings that form the core focus of the role.
These service lines have been built at different times by different people and sit quite separately. Today we have a clear view of our target client, a new set of models for how we partner with churches and so we want to architect now are the customer journeys and experiences that draw these threads together.
Purpose:
This role of Head of Customer Experience (CX) and Service Innovation reports to the Chief Agility Officer, and is the chief service architect of the CAP church-based movement’s ecosystem. This role will lead our transition towards a modular suite of services, ensuring every interaction across our audiences are seamless, dignifying and high-impact. The role is responsible for balancing safety, regulation and theology with flexibility and innovation, enabling a national movement to grow at scale.
Passion:
This team is driven by a shared passion to eradicate UK poverty by equipping churches with flexible and innovative tools and resources. You will be a champion for customer experience excellence across the organisation, directly contributing to the transformation of lives and the delivery of hope.
Role:
Accountabilities:
Team and Capability Development
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Capability Leadership: Recruit, manage, and mentor a high-performing, multi-disciplinary team, fostering a collaborative and mission-driven culture.
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Maturity of Practice: Define and establish best-in-class methodologies and quality standards for CX, service blueprinting, user research, and rapid prototyping across the Agility team, ensuring all practices align with the FCA/Safeguarding regulatory requirements.
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Talent and Culture: Actively drive professional development and manage skill gaps within the CX/Innovation function, creating pathways for internal growth and advocating for the retention of key talent.
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Cross-Functional Embedding: Work with peer Heads to embed CX and product thinking principles throughout the movement, supporting other teams to adopt a user-centric, iterative mindset.
Modular Service Architecture (Design to Grow)
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Innovation: Deconstruct complex services into modular components. Ensure the foundation is robust and regulated (FCA/Safeguarding), while allowing churches to adapt services to their unique community context.
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Movement-Led CX: Focus on Partner Effort. Designing digital and physical journeys that make it significantly easier for a church to join, launch, and sustain a CAP ministry.
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Movement-Focused Impact: Simplifying the technology stack church partners are wrestling with. Evolving CAP’s digital infrastructure from a fragmented set of tools, towards an integrated Mission Suite.
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Productisation of Onboarding: Partner with the wider movement to turn the onboarding process into a high-quality product that inspires and equips without lag and reduces pain points.
Decentralised Content & Knowledge Strategy
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Community Drive Content Strategy: Shift content from centralised, high-production manuals to a dynamic, community-curated Knowledge Commons.
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Modular Learning: Ensure all training and coaching materials are bite-sized, searchable, and easily swappable, reflecting the diverse voices of the UK-wide movement.
Impact-Led Design
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Embedded Insight: Work with the Head of Impact to bake measurement frameworks into service design. Ensure that impact data is a real-time byproduct of the service, not an additional task for the church.
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Data Completeness at Source: Work with the Head of Impact to increase the percentage of impact data points (as defined by the the impact framework) captured automatically during the natural flow of service delivery (reducing the need for manual surveys or back-office data entry).
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Enabling the Impact Community of Practice: Work with the Head of Impact to ensure Insight and Evidence content is accurately and efficiently captured through good design.
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Closing the Feedback Loop: Translating voices across Client, Church and Supporter. Working with insights from across the movement into immediate improvements.
Senior Leadership Team Contributions:
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Be a key member of the Agility and organisation leadership team, demonstrating and living out CAP’s values.
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Provide strategic counsel to the Chief Agility Officer and Executive Leadership Team on product-related matters.
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Represent CAP at industry events and conferences, establishing the organisation as a thought leader in the social impact space.
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Lead cross-functional initiatives to drive organisational change and improve overall operational efficiency.
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Play an active role as a member of the team in:
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Platform Democratisation: Advocate for low-code/no-code solutions that move configuration closer to the business teams, reducing technical bottlenecks and increasing the speed of test and learn.
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Agile Culture Lead: Coaching the wider movement in iterative mindsets, helping teams move from Risk-Aversion to Risk-Awareness.
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Governance: Be an active participant in governance processes, complying with the technical guardrails as defined and championing best practice.
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Measurable Outputs:
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Team Capability Index: Achieve an agreed-upon score on the internal capability maturity assessment for the CX/Innovation function
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Partner Effort Score (PES): A specific metric measuring "How easy was it to launch your latest CAP service?" (Target: Year-on-year reduction in perceived effort).
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Modular Component Adoption: The percentage of church partners using at least one component (e.g. a centre created idea) alongside traditional CAP created products and services.
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Partner Retention Rate: Reduction of the number of centres who leave due to system/process frustration
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Partner Created Content Usage Ratio: Track an increase in the percentage of church-contributed content that is verified and adopted by other churches in the movement.
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Onboarding Automation: The percentage of the Church Partner Journey that is self-service vs. requiring manual intervention from the Church and Client Support team.
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Meantime to innovation: Reducing the time it takes from idea to implementation.
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Innovation Roadmap: Developing an inspiring and impact focused roadmap with detailed business cases and projected impact targets, ready for philanthropic engagement
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Team Engagement/Retention: Maintain an average team engagement score above the organisational target and meet specific goals for voluntary staff turnover within the immediate team.
Culture:
Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.
CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:
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Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'
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Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.
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Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.
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Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person:
Education:
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Degree level or equivalent vocational training.
Strengths / Working Genius:
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Whilst not mandatory, these are the types of Strengths or Working Genius profiles we feel are best suited to this role:
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Strategic Arranger
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Invention, Discernment
Experience:
Essential
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Proven experience (5+ years) in a leadership role with multi-disciplinary teams, with at least 3 years of managing managers and defining organisational strategy.
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Experience of working in regulated industries.
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Experience of working with modular design.
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Track record of developing and executing successful service architecture and design.
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Experience managing budgets and forecasting return on investment.
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Expert knowledge and demonstrable experience of applying Agile/Lean principles, product methodologies, and working with service blueprints in a transformation environment.
Desirable
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Experience of working with Theory of Change.
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Experience working with non-profit organisations, churches, or in a church based social action context.
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Experience of CAP Products and Services or experience within the church-based movement with good knowledge of operations and client base.
Skills/Abilities:
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Systems thinking, with the ability to use data to inform decisions and measure impact.
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Ability to speak the language of UX, Data and Tech.
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Excellent communication skills.
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Experience of inspiring and listening in a movement culture.
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Proven ability to lead and develop high-performing teams.
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Ability to navigate complex regulatory environments.
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High emotional intelligence and ability to understand the human factors involved in the role.
Christian Commitment:
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The candidate must be able to verbally assent to and practically demonstrate Christians Against Poverty’s Statement of Faith and Core Values.
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The candidate must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
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All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
The client requests no contact from agencies or media sales.
Job Title: Administrator
Salary: £28,000.00 per annum
Contract: Permanent
Hours: Full Time (35 hours per week)
Location: Methodist Church House
Hybrid Working: For office-based roles, a hybrid working pattern may be possible, typically 3 days in the office and 2 days working remotely, in accordance with the team and organisation needs. Hybrid working will be supported wherever possible and is dependent on the postholder having a safe, secure, and effective remote working environment. Where this cannot be accommodated, the role will be office-based.
Are you an experienced and capable administrator who would enjoy using your skills in a role that makes a real difference?
We are seeking a highly organised, proactive, and service‑oriented Administrator to provide professional administrative support to the Mission Team. This role includes effective support for a range of events, with particular responsibility for the Methodist Children and Youth Assembly (3Generate).
About the Role
This role is central to ensuring that the Mission Team’s workplans, priorities, and objectives are delivered effectively and smoothly. Working collaboratively with colleagues, volunteers, and external partners, you will play a key role in supporting events, programmes, meetings, and communications, helping to ensure smooth and effective delivery.
The postholder will be:
- An experienced administrator with strong organisational and communication skills
- Proactive, reliable and committed to delivering high‑quality administrative support
- Experienced in supporting events or programmes, including practical arrangements
- Enthusiastic and hardworking, with the ability to manage a varied workload
- A strong team player who is flexible, adaptable, and well organised
- Skilled in multitasking with effective time-management skills.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing, a work-life balance augmented by:
· Generous annual leave (plus an extra 3 days over Christmas/New Year)
· Flexi-leave and or TOIL (where applicable)
· Access to an on-site Wellbeing Adviser service.
· A generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups.
Join us in making a meaningful difference. Apply today!
Closing date for completed application forms: 24 May 2026
Interviews will be held in London on: 3 June 2026
Please note that we reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, we encourage you to submit your application as early as possible
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Good systems enable better care.
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Great supporter care depends on accurate data.
Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting?
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, reporting and insight. You’ll play a key role in ensuring supporters receive excellent care and stewardship, while taking ownership of CRM data quality, reporting and continuous improvement across our systems.
Reporting to the Fundraising Lead, you’ll support the development of our CRM, maintain high standards of data quality, producing clear reporting and insight, and help improve how we use data across the organisation. You’ll play a key role in future CRM developments.
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential.
We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to the work we do, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately.
This is a hybrid role across our Peterborough, Nottingham, Cambridge and Norwich offices, alongside home working. Wednesdays are a regular team day in Peterborough and are a key part of how we work together. We usually work in person around two days per week, with flexibility on the rest of the pattern.
We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.
Help us strengthen how we use data to serve our mission.
Help us empower churches to end homelessness in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Video Studio Operator
Salary: £35,000 per annum
Location: Studio-based - London Office
Hours of work: Full-time (35 hours per week): Monday - Friday 9.15am – 5.15pm
Reporting to: Digital Content Team Manager
Premier, Europe’s largest Christian Media organisation, is seeking a capable and enthusiastic video professional to join our team as a Video Studio Operator.
We have a passion for sharing faith, hope and inspiration through great content. We produce video, podcast and digital media that connects with audiences across the UK and beyond. We’re a small, friendly team who care deeply about what we do – and we’re looking for someone who wants to be a part of that, grow with us and make a real contribution.
You’ll play a hands-on role in the day to day running of our video and podcast studio, helping to produce content that is watched and shared by over a million people a month across our platforms and social media platforms.
This is a great opportunity for someone who has a solid foundation in video production and is ready to develop their skills in a busy, purpose-driven environment.
Role Overview
· Video production and editing: Film, produce and edit video content for use across our platforms and social media channels.
· Video and podcast studio management: Assist in the day-to-day running of the video and podcast studio and be a friendly point of contact for clients who use our studio space.
The post-holder will work in a Christian environment. Therefore, it will be necessary for
the post-holder to have respect for the Christian faith, and its values and be in sympathy
with our organisational aims.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why work for Fulwood Free Methodist Church?
- Senior leadership role at the heart of a growing, multi-generational evangelical church
- Relocation allowance (reasonable costs covered)
- 25 days annual leave plus bank holidays
- 8% employer pension contribution (NEST)
- Two leadership conferences annually, fully expensed
- Death in Service Cover and Employee Support Service
- A warm, faith-centred team environment with a strong co-leadership culture
Fulwood Free Methodist Church exists to be a loving and welcoming community of people who follow Jesus and aim to make Him known. Established 48 years ago, the church has grown to around 400 people across three Sunday services, with youth and children’s work, a network of 20 homegroups, and community ministries including Toddlers, Lunch Break café, Inspiration Crafts, Alpha and a CAP Centre.
The local authority has approved 5,000 new homes within 10 minutes of the church, plus a new high school nearby. Fulwood sees this as a God-given opportunity to take the Gospel into the growing community.
Working in partnership with the Co-Lead Pastor for Teaching & Leadership Development, the new Co-Lead Pastor will provide spiritual leadership, lead and inspire the staff team, and drive community outreach, pastoral care and young adults ministry. This is a genuine co-leadership model built on collaboration, shared decision-making and mutual support.
In this role, you’ll have the opportunity to:
- Share spiritual and strategic leadership with the Co-Lead Pastor and Trustees
- Lead and develop the staff team, fostering a collaborative and growing culture
- Inspire and lead evangelism and outreach to a fast-growing local community
- Oversee pastoral care, building and supporting a team of lay pastoral carers
- Develop young adult ministry, homegroups, and help shape plans for future church planting
This role is ideal for an ordained pastor (or someone eligible for ordination) with proven experience in pastoral leadership, a passion for evangelism, and a heart for shared, collaborative ministry. While Fulwood Free Methodist Church is rooted in Wesleyan Arminian theology, applicants do not need to come from a Methodist background, provided they are fully aligned with this theological position.
This role is subject to an Enhanced DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is an expansion of a current Finance Administrator's role, to allow additional support for our ecumenical charity's growth. This role will be responsible for all aspects of finance administrative and CRM database support and the successful candidate will want to be part of a faith-based organisation, committed to the mission of the charity both in the UK and the Holy Land.
The primary responsibility and focus of the role will be to support the Finance Manager with finance handling and working with our CRM database to improve data quality; additionally you will support the administrative function, particularly in engaging with the CRM database as needed and available for the operational success of the charity. You will need to be comfortable working in a faith-based organisation, talking to supporters and clergy across the UK and with our partners in the Holy Land.
You will be working under the day-to-day management of the Finance Manager as a direct report but collaborating closely with the Office Manager for administrative work as required.
Typical tasks will include:
- Record financial donations from all income streams into the charity (cash, cheque, CAF, BACS, online, by phone, in-person)
- Monitor bank account payments, online donations, and standing orders/direct debits
- Produce reports from payment processing companies
- Produce Gift Aid claims in conjunction with Finance Manager
- Logging and recording of accounts payable
- Become an expert user of our CRM (Access ThankQ) to ensure high-quality, accurate and compliant supporter data
- Use the CRM to produce segmentation, reporting and data analysis - creating queries, dashboards and reports to track performance
- To support the delivery and distribution of shop products purchased either through the website shop, over the phone or by mail order
- Assist with product stock and ordering
- Assist with the website shop and maintaining/adding product listings
- Basic office duties, including answering phone calls, logging and responding to letters and emails, franking letters, taking donations by phone
- Assist with other project deliverables identified by management
- Help maintain the cleanliness and Health and Safety of the office environment including cleaning and tidying as needed
Suitable training will be given as needed.
You will need to have previous experience in a finance role and will ideally have previous experience working in a charity.
This is a full-time, office-based role in Kenilworth.
Please click on 'Apply Now' to download the full job specification and description.
Candidates are encouraged to contact the Office Manage, Jen Hill, to discuss the role and their fit in advance of applying.
Our mission is to secure a resilient and enduring community for Christians in the West Bank, Gaza, Israel and Jordan
The client requests no contact from agencies or media sales.
UCB is looking for an experienced Head of UCB 1 who will help to shape and deliver the content strategy for the station to support audience growth and creative excellence. This key role is responsible for the overall quality, direction, and sound of UCB 1 ensuring the output is impactful, connects with our audience, and aligns with UCB’s Christian values.
You will lead UCB 1 with a clear strategic focus on UCB’s vision of “Changing Lives for Good by the Power of God’s Word”, ensuring that broadcast output is mission-aligned, audience-focused, and developed collaboratively across UCB.
The successful candidate will possess excellent leadership qualities with experience in coaching and supporting talented presenter and scheduling teams to deliver high standards of quality Christian content, while ensuring adherence to broadcasting compliance. You will be responsible for maintaining an environment where excellence and creativity are encouraged, both within the UCB 1 Team and across the wider organisation.
It is essential that you have a strong knowledge of Christian music and the UK Christian landscape with the ability to interpret audience data to drive improvements. You will also have a strong understanding of radio broadcasting trends to help us plan for the future and grow our listener base.
This position is currently based at our Broadcast Centre, Hanchurch Lane, Hanchurch, Stoke on Trent ST4 8RY. On completion of our new Broadcast Centre (Autumn 2026), the position will be relocated to Westport Road, Burslem, Stoke-on-Trent, ST6 4JF.
Closing date for applications: - Tuesday 19th May 2026 noon
Zoom Interviews: Friday 22nd May 2026
On Site Interviews: Thursday 4th June 2026
Salary: £38,000 - £45,000 per annum depending on skill and experience. Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%
For an application form and job description please visit our website
Don’t forget to visit our privacy page on our website
UCB is a Christian Charity. Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy
The client requests no contact from agencies or media sales.