Internal communication manager jobs
Finance Manager / Financial Accountant (Charity) – GWT
Full-time or Part-time (28 hours)
Join Gloucestershire Wildlife Trust (GWT) and use your finance skills to support nature’s recovery across Gloucestershire. We’re looking for an experienced Finance Manager / Financial Accountant to lead the day-to-day running of our finance function. This is a hands-on role overseeing transactional finance and payroll, strengthening financial controls, and improving board reporting — with line management responsibility for two Finance Officers.
If you enjoy bringing order, clarity and momentum to finance operations — and want your work to directly support conservation impact — we’d love to hear from you.
What you’ll be doing
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Overseeing day-to-day finance operations (AP/AR, credit control, banking, journals, payment runs, month-end routines)
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Owning and maintaining cashflow forecasts (weekly/monthly), highlighting risks and actions early
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Overseeing payroll end-to-end, including reconciliations, pensions, HMRC compliance and year-end tasks
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Leading monthly close and key balance sheet reconciliations, ensuring an audit-ready trail
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Maintaining and improving board reporting packs with strong version control and reconciliation to source data
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Supporting good restricted/unrestricted fund controls and applying charity finance compliance in routine reporting
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Working confidently with finance systems and improving processes, templates and documentation (including Xledger and Access CRM)
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Line-managing and coaching two Finance Officers, ensuring deadlines and quality standards are consistently met
What we’re looking for
Essential:
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Significant hands-on finance experience with charity experience essential
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Strong experience in cashflow forecasting
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Experience building/improving board reporting packs and senior-level reporting
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Payroll oversight experience (processing, pensions, HMRC, reconciliations)
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Excellent attention to detail, deadline management, and people skills
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Confidence picking up and working with less familiar systems (e.g., Xledger, Access CRM)
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Strong Excel skills
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Qualified-by-experience welcome (degree not required)
Desirable:
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Payroll qualification (e.g., CIPP Foundation/Practitioner or equivalent)
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VAT experience, ideally including Partial Exemption
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Experience in a multi-entity environment (e.g., charity + trading subsidiary)
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AAT/ACCA/CIMA/CIPFA part-qualified or qualified
Benefits
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Permanent role
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Full-time or part-time (28 hours) considered
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25 days annual leave (pro rata for part-time)
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We are closed between Christmas and New Year, giving additional time off during this period
If you’re motivated by strong processes, great teamwork, and purpose-led work, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Trusts & Foundations Manager
Reporting To: Head of Statutory Fundraising, Trusts and Foundations
Salary Range: £45.000 - £50.000
Contract Type: Permanent
Location: Hybrid, across London sites. Old Street. Canary Wharf, Poplar.
Working days/hours per week: 35 per week, 9am – 5pm
Direct reports: 2
Requirements: We can only employ applicants who currently have the right to work in the UK.
Our Vision: A UK where “No good food goes to waste
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Oversee the planning and delivery of a portfolio of trusts and foundations funders, that maximise income potential and provide relationship management for a number of key accounts, providing impact reports and associated benefits
Devising, implementing and attending a variety of national Stewardship events as and when required and leading and supporting depot visits for potential and existing funders. Develop a range of engaging, innovative and persuasive proposals that capture the ambition and vision of the charity.
Provide continuous reviews of plans and/or funding agreements managed by the trusts and foundations team to ensure appropriate levels of stewardship and undertake research to identify potential funders, both within and outside of the UK and maintaining an effective pipeline designed to undertake detailed prospecting and identification of targets needed to deliver long term income.
Provide development of key relationships with Network partners to provide support and guidance on national funders and identifying new funding opportunities and actively participate in budget setting and quarterly forecasting
The ownership of identified funding for specified projects and create, maintain, and disseminate as appropriate.
Duties & Responsibilities
·Experience of working in a regulated environment and demonstrable risk assessment capabilities
·Significant experience of working with trusts and grant funders and a good understanding of the UK funding landscape, in a management/line management position
·Proven track record of meeting challenging targets, securing multi-year business and increasing income from existing funders
·Strong financial acumen, with the ability to work with complex budgets and production of associated grant reports
·Excellent written and verbal communication skills, particularly in writing proposals and presentations, with the ability to engage at all levels with diverse stakeholders
·Proficient level of IT skills, specifically Microsoft Office applications
·Experience of managing projects or varying scale and scope
·Pipeline of potential funders
·Delivery of income targets and expectations
Skills & Experience Required
Essential
·Excellent leadership skills: Communicate clear objectives, provides feedback, suggest improvement for individual performance, coaches and confirms competency
·Must work with high levels of autonomy but seeks assistance as required
·Able to support and answer all queries from the team in a timely manner and bring to conclusion
·Liaises with support functions as required to support the overall business strategy
·Liaises with key internal and external stakeholders
·Adapts to changing charity needs, introduces new ways of thinking and behaving and applies new ideas
·Confidently manages conflict and deal with poor performers
·Customer focused
·Can priorities and work within tight deadlines
·Excellent communication and presentation skills
·Practical approach to problem solving
·Sounds financial management skills and can link commercial awareness cross functionally
·Builds a united team and first-class team capability
·Works with other departments cross functionally to contribute beyond the formal team
·Resolves complex and integrated problems bring them to a conclusion
·Robust change agent with a continuous improvement approach
Equity Diversity Inclusion & Belonging
At FareShare, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
We are seeking an experienced and highly organised Business Manager to provide strategic and operational leadership across finance, HR, property management, compliance, and administration.
This is a pivotal role within ORL, working closely with the Chief Executive Officer to ensure the organisation is financially sustainable, compliant, and well-run, and that our properties and systems support the delivery of safe, high-quality services for residents, staff, volunteers, and visitors.
Your responsibilities will include overseeing financial operations such as payroll, pensions, Gift Aid claims, and bank reconciliations, as well as supporting the preparation of financial reports and budgets. You will manage HR administration, including recruitment, onboarding, policy development, and employee wellbeing. In addition, you will ensure compliance with health and safety legislation, carry out risk assessments, and oversee property management, lease agreements, and insurance.
The ideal candidate will have strong experience in finance and HR management, excellent organisational skills, and the ability to lead and motivate staff. You’ll be confident in handling budgets, compliance requirements, and operational systems, with a proactive approach to problem-solving. Experience working in the charity or not-for-profit sector would be an advantage.
This role offers the opportunity to make a real impact by ensuring our organisation runs efficiently and sustainably, supporting the delivery of our mission and services.
Our mission is to support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.

The client requests no contact from agencies or media sales.
This is an exciting and challenging opportunity for a senior fundraiser / income-generation specialist with the ambition to grow and diversify our income streams sustainably. As a member of the Senior Leadership Team, you will bring strategic planning and action to the income generation work needed to ensure that the charity can continue delivering, and increase the reach of, its life-changing support to Asylum Seeker and Refugee communities in and around Derby.
Key Skills and Attributes we’re looking for:
- Demonstrable experience of significant income growth in a large charity through grants, tenders and/or major donors with pipeline development.
- Experience of motivating and inspiring team members to achieve high, sustainable performance in fundraising and communications.
- Collaborative and skilled at working cross organisationally and building strong internal relationships.
- A proactive networker with the ability to work in true partnership with local organisations, including faith groups, corporate, local government and national funding partners, inclusive of major donors.
- Provides strategic leadership across the organisation, working jointly with the Chief Executive and Trustees to embed the charity’s ethos and values.
Operational responsibilities:
Income generation and external partnerships
- Hold overall accountability for income generation across trusts and foundations, statutory funding, corporate partnerships, major donors and community fundraising.
- Developer and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
- Lead and write high-quality funding bids, working closely with the Senior Leadership Team and operational teams to shape compelling programme proposals.
- Oversee the management of the charity's current grant portfolio; ensuring grant applications and reports are delivered on time and in accordance with internal processes.
- Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in all fundraising and communication activity.
Leadership
- Provide inclusive, ambitious and supportive leadership to the Fundraising team, encouraging a culture of high performance, collaboration and learning.
- Champion strong collaboration between fundraising and other areas of the charity.
- Model Upbeat Communities values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.
- Actively contribute as a member of the Senior Leadership Team, supporting organisational leadership and decision-making beyond fundraising.
· Provide clear, accurate and timely reporting to the CEO, and Board of Trustees, attending meetings as required.
Strategy & Development
- Working closely with the CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term partnerships.
- Contribute income generation expertise to support the execution of the charity’s strategic plan.
- Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.
- Ensure fundraising propositions are compelling, evidence-led and clearly connected to Upbeat Communities impact, working closely with the Head of Delivery to reflect operational reality and participant need.
- Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.
· Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.
Networking & Partnerships
- Build and maintain strong strategic partnerships across statutory, community and private sectors, strengthening the profile and reach of the charity.
- Represent the organisation at networking events, conferences generating leads and expanding income opportunities
- Support the development of a joined-up Corporate Social Responsibility (CSR) offer, positioning Upbeat Communities as a key partner for corporate engagement.
Foundational Values
- Excels in emotional intelligence, building deep connections and mentoring others in emotional awareness.
- Embodies compassion in action, inspiring others to create a culture of care and community impact.
- Drives a culture of learning and excellence, mentoring others and integrating innovative ideas into practice.
- Leads with empowerment, creating opportunities and mentoring others to take ownership of their actions.
Person Specification:
Role Specific Competencies
- Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth in a large charity.
- Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.
- Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.
- Experience managing senior fundraisers or managers with responsibility for discrete income streams.
- Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.
- Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.
- Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.
- Experience working effectively across an organisation and with senior leadership teams.
- Strong project management skills and ability to prioritise in a fast-paced environment.
- Sound knowledge of GDPR and the Charity Code of Fundraising Practice.
Empowering individuals and families to thrive as they rebuild their lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Young Citizens is recruiting a Communications & Engagement Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity's central team, you’ll deliver essential engagement campaigns and content that help us stand out to schools, communities, partners and the wider public.
Your Role's Purpose
This role brings together a varied mix of communications work, giving you the chance to shape how Young Citizens’ story is shared with schools, partners and the wider public. You’ll help bring our work to life through clear, engaging content and play a part in the moments that showcase our impact throughout the year. Working closely with colleagues across the charity, you’ll support campaigns, highlight powerful stories, and help ensure our communications feel purposeful and relevant.
Alongside managing content and channels, you’ll be high energy but organised in keeping our communications running smoothly behind the scenes, from responding to external enquiries to supporting events, maintaining our systems and assets, and helping programme teams refine materials and messages. It’s a role for someone who enjoys a fast-paced organisation with experience in ensuring strong execution of marketing and communications work alongside contributing to how we improve and strengthen processes.
In Year 1, your primary focus will be to:
- Ensure development of high‑quality content and manage outputs across digital channels, from email blasts to LinkedIn campaigns
- Design targeted national campaigns that reach priority audiences, especially teachers and schools
- Help ensure our messaging is clear, consistent, and aligned with our mission and values
- Assist with the annual communications plan and organisation‑wide campaigns
- Support impact reporting and storytelling across platforms
- Provide communications and PR support to senior management for fundraising, events, and partnerships
- Contribute to the ongoing development of our communications approach across channels
Who we are looking for
This role is our primary communications role, working with our education and delivery managers to ensure great comms for the charity. It requires someone ready to own and lead this work understanding out to ensure good quality assurance processes but also strategic deployment of e-comms.
You should have around three or more years’ experience in communications, digital marketing, or a similar role, ready to lead a busy portfolio of work.
We’re looking for someone who is:
- Creative and digitally apt, with experience producing engaging content and managing social media and main digital channels (website, key social media outlets and complex e-mail campaigns).
- A clear and adaptable communicator, familiar with writing for a range of external audiences and adapt to format and styles, presenting our work in a compelling format.
- Highly organised and dependable, comfortable managing multiple projects, meeting deadlines, and proactive in keeping things on track.
- Insight‑driven and data confident, comfort sorting through analytics, CRMs and audience feedback to report outcomes, drive decisions and improve communications.
- Collaborative and relationship‑focused, able to work well with colleagues across teams and support shared goals and respond to the strategic objectives set by leadership.
- Attentive to detail and brand‑aware, ensuring consistency in tone, design and messaging across all materials.
- Motivated by our mission, with an interest in education, youth engagement, democracy, or helping young people develop key life skills.
Why join us?
- Make a real difference by helping deliver inspiring citizenship experiences to young people nationwide.
- Shape and strengthen the delivery of our flagship national programmes.
- Join a supportive, purpose‑driven team that values collaboration, flexibility, and doing great work together.
- Grow with us as we deliver our new three‑year strategy and embed smarter, stronger delivery processes.
If you're excited about making a tangible impact through high‑quality programme delivery, and want to contribute to a mission‑driven organisation, we’d love to hear from you.
A few useful notes to apply:
- Please submit a covering letter of no more than two pages alongside your CV, outlining your interest in this role. Applications without a covering letter cannot be reviewed.
- If you have any questions before applying, please contact our HR team.
- Only applications via Charity Job will be accepted.
For full details on the role, responsibilities, and our charity's work, see the job pack.
The closing date for applications
The closing date for applications is 9am, Friday 13 March 2026. However, we start reviewing applications from Friday 28 February 2026 so early submission is strongly encouraged. Please note that if the role is still advertised, it means we have not yet made an appointment. We reserve the right to close the application process early if a suitable candidate is identified.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.
We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These inform the content, style and delivery of all our services.
We’re looking for a Data Manager to lead on the delivery of data management, analysis and reporting. Ensure robust governance and compliance of data and lead on data insight to be able to demonstrate impact and create opportunity.
The ideal candidate
To be considered for this role, you should be able to:
- Oversee the management, integrity and development of the operations Salesforce In-Form.
- Lead on the design and delivery of reporting tools and dashboards to monitor performance.
- Work with IT and external suppliers to maintain security and reliability of systems.
- Ensure accurate and consistent data entry, storage, and processing across all teams.
- Produce regular monitoring reports for service commissioners, ensuring compliance with contractual and statutory requirements.
- Prepare diversity, equality and inclusion (DEI) reports to track and improve outcomes for clients.
- Serve as the charity’s Data Protection Officer ensuring compliance with all data protection regulations (UK GDPR, PECR, etc.) and sector standards.
- Implement robust data quality assurance processes and reporting mechanisms.
- Maintain and regularly review data-related policies, procedures, and training.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Caerlow Trust (“the Trust”) is a family-led discretionary grant-making trust, governed by four trustees (the Board) that aims to alleviate poverty-related suffering in the United Kingdom.
The Trust’s operating principles are rooted in the basic belief that everyone deserves to have access to sufficient resources such that they are not concerned with day-to-day survival. It aims to achieve this by making grants targeting three main pillars of work: hunger, homelessness, and addiction.
Based in London, the Trust’s founders hope to make significant and meaningful change in the social landscape of London but also to grow to have a nationwide focus over time. The ambition is for the Trust to develop rapidly to become a versatile and flexible organisation that will have a very real impact and make a difference to the lives of the people supported through its grants.
The Grants Manager will join our small but expanding team at an exciting time, having an important part to play in turning this ambition into reality.
Role overview and purpose
The Grants Manager will provide a range of services that will be key to the Trust’s grant management cycle including research, assessment, database management and development, reporting and evaluation. They will be the key contact for a portfolio of grant applicants and recipients, to support them throughout their relationship with the Trust.
Key responsibilities
Grants Management:
· Managing a portfolio of grants throughout the entire grant cycle including assessment, award, support, monitoring and learning
· Act as the key contact for grant applicants and recipients, developing positive and supportive working relationships
· Organising and holding meetings with grantees, including taking notes and following up on actions
· Administrative tasks relating to grants, including correspondence, drafting and issuing agreements, tracking of applications, reports and payments
· Undertaking scoping work and research about organisations that may be appropriate for funding
· Reviewing grant applications, undertaking assessments and completing due diligence checks
· Drafting summaries and papers to support Trustees to make informed decisions
· Reviewing grantee reports to evaluate progress and ensure compliance with any grant conditions
· Support budget management, financial reporting, cashflow monitoring and compliance with charity regulations in relation to grants
· Provide project management for new activities or grant programmes
· Working with colleagues and grantees to develop the Trust’s impact reporting capabilities
Database and system management
· Support the development and maintenance of our systems and grant management database, Beacon
· Ensure all data is accurate, kept up to date and retained in line with data protection regulations
· Provide support and guidance to grant applicants to access and use the grant application portal
· Provide support and guidance to Trustees and other external evaluators to use Beacon portal
Other responsibilities
· To represent the Trust at external events
· To support ongoing improvement in the context of grant-making and organisational development
· To role model desired behaviours in line with the Trust’s values
· Provide other ad hoc support to the Director as needed
Key internal relationships and reporting lines
· Receives line management and development from the Director
· Works closely with other colleagues and volunteers as part of an small effective team
This role doesn’t currently have any line management responsibilities but it is likely to in the future as the Trust grows.
Person specification
Knowledge and experience:
· Knowledge and understanding of the issues being supported by the Trust, developed through work or study in a relevant field or through lived experience
· Knowledge of charity finance, governance best practice, impact measurement and evaluation
· Experience of the grant management cycle
· High level of literacy and numeracy, including experience of handling and analysing qualitative and quantitative data
· High level of IT literacy with experience of working with MS365 applications and CRM databases
· Experience of liaising with a range of different stakeholders
Key skills and abilities:
· Outstanding communications skills with excellent written and spoken English
· Excellent interpersonal skills
· Attention to detail and commitment to quality
· Strong administrative, planning and organising skills
· Ability to work on your own and use initiative but knows when to seek advice and guidance
· Ability to identify improvements and propose solutions
· Collaborative and proactive approach to supporting others in a small team
Personal qualities:
· Commitment to the vision, mission and values of the Trust
· Dedication to the charity sector and the specific issues that are being addressed by the Trust
· Commitment to respect and value equality and diversity and inclusion
· Enthusiasm for continuing personal and professional development
· Good judgment and integrity
· Self-aware and empathetic
· Appreciative of the joy of grant making and sense of humour
· Adaptable and flexible, happy to work in an evolving and rapidly growing organisation
Other requirements
The Caerlow Trust is only able to consider applications from candidates who already have the right to live and work in the United Kingdom.
The Grants Manager will be required to travel across the UK as part of their role.
Working for the Trust
The Trust is committed to organisational and staff development. We offer various opportunities for staff to learn and develop, with management who are devoted to coaching and development. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in our areas of focus. The Trust is committed to being a good practice employer. We offer flexible working arrangements and a wide range of staff benefits.
The client requests no contact from agencies or media sales.
About the eoa (Employee Ownership Association)
Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity.
We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community.
The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership.
Purpose of the Role
The Finance Manager leads the eoa’s finances to ensure the businesses resources are used effectively, efficiently, and sustainably.
You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa’s financial health and enabling its strategic goals to be achieved.
Role Summary
- Contract: Permanent
- Hours: 22.5 hours per week, working pattern to be agreed with successful candidate
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £45,000 (£27,000 pro rata) p/a
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of: Finance and Business Support Administrator
Key Responsibilities
- Lead the development and delivery of the organisation’s financial strategy, ensuring it underpins and enables operational delivery.
- Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities.
- Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight.
- Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider.
- Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls.
- Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions.
- Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations.
- Maintain strong internal controls and risk management processes, safeguarding the organisation’s financial health.
- Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place.
- Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness.
Knowledge, Experience, and Attributes
- Degree-level education and either ACCA, CIMA, or ACA qualification.
- Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis.
- Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes.
- Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board.
- Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills.
- Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters.
What Constitutes Success in This Role?
Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities.
Key outcomes for the role Measures
- Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making.
Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. - Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed.
Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. - Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed.
Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. - Outcome: Financial systems and processes support operational efficiency and organisational growth.
Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. - Outcome: Finance contributes proactively to strategic decision-making and organisational development.
Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. - Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement.
Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time.
How to apply
To apply, please submit:
- A two-page CV
- And ane of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



The client requests no contact from agencies or media sales.
Store Manager
Salary: £21,294.00 per annum
Location: Hinckley
Weekly Hours: 32.5
The Vacancy
Job Title: Store Manager
Location: Hinckley
Salary: £21,294.00 per annum
Weekly Hours: 32.5
Reference: YMC1168150
Are you an experienced retailer?
Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store.
Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.
Why join YMCA England & Wales?
We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
High Wycombe / Hybrid (minimum one day per week in office, with flexibility)
Full-time | 2-year fixed term with potential to extend
£36,000 – £37,500 + £312 annual home‑working allowance
A role with real impact.
As our Senior EA to the CEO and Board Governance Lead, you will be a trusted partner in enabling strong leadership. You will help ensure the CEO’s time is protected for strategic work, governance remains robust, and organisation-wide priorities move forward with confidence and coordination.
This is far more than a traditional EA role. It is a strategic, trusted position supporting the CEO, Board of Trustees, Development Board and senior leaders to operate effectively, make well‑informed decisions, and uphold the highest standards of governance and organisational integrity.
You will make a direct impact by ensuring:
- The CEO is consistently prepared, focused and supported
- Board and Committee governance and meetings are well planned, compliant and professionally delivered
- Actions are recorded and followed up and escalated as appropriate
- Trustees, staff, and stakeholders have the information and clarity they need
- Systems, processes, and communication stay strong across the organisation
- Every decision is more informed, every action more purposeful
Are you looking for a role where your insight, strong organisation, governance expertise, and calm authority help power change with real purpose? At Embrace the Middle East, this is exactly the opportunity we offer.
We are seeking someone with:
- Proven experience supporting a CEO or senior leader in a high‑demand role
- Experience coordinating Board or committee governance, including agendas, papers, minute‑taking and action tracking
- Strong judgement, confidentiality and upward management skills
- Advanced Microsoft 365 skills (Outlook, Teams, SharePoint, OneNote, PowerPoint, Excel)
- Exceptional organisation, attention to detail and the ability to manage multiple priorities
- A proactive, anticipatory working style with the confidence to influence senior stakeholders
- Experience advising on governance processes and best practice
- The ability to build clear, reliable systems and workflows across teams
A full list of essential and desirable criteria can be found in the job pack.
We are driven by a deep commitment to dignity, justice and compassionate partnership. As a Christian development charity, we work alongside local Christian organisations across the Middle East to help transform the lives of those who are vulnerable, marginalised or living in poverty. These partnerships rely on strong governance, effective systems and confident leadership - all of which this role directly supports.
If you are motivated by purpose, excel under pressure, and thrive in a role where precision and people‑focused service come together - we would love to hear from you.
As a Christian organisation, this role requires commitment to the mission, vision and values of Embrace the Middle East, either as a practising Christian or as someone supportive of and sympathetic to our faith‑based ethos. The role includes participation in internal prayer meetings, reflective gatherings and occasional Christian fellowship activities.
How to apply:
To apply, please go to our website via the apply button.
Closing date: 5.00pm on Thursday, 12th March 2026.
Provisional interview date: Thursday, 19th March 2026 (at the High Wycombe office).
We strongly encourage you to submit your application before this deadline.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit, skills, qualifications, and ability to perform - regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fiduciary Risk Manager
The Role
A rare opportunity has arisen and we are expanding our Fiduciary Team. We are seeking to appoint a Fiduciary Risk Manager to join our established Fiduciary Risk team working on the financial management of funds and grants awarded to new and existing grantees.
MannionDaniels seeks a Fiduciary Risk Manager to support the management of two funding rounds under the GSMA Innovation Fund:
· Mobile For Humanitarian funding round
· Impactful AI funding round
The fund works with tech start-ups Africa and Asia utilizing AI and mobile solutions for humanitarian impact. MannionDaniels have been contracted by GSMA to deliver this funding mechanism and works alongside the grant team in GSMA.
Within these two funding rounds, all grants have already been contracted and are in operation. The role will primarily involve the management of a small portfolio of grantees, and leadership of a team of 2 Fiduciary Risk Officers who will manage grants covering the rest of the portfolio.
The Fund is funded by UK Aid from the UK Foreign, Commonwealth & Development Office (FCDO) and by the Swedish International Development Cooperation Agency (Sida) and is supported by the GSMA and its members.
Reporting to the GSMA Team Lead, you will lead the management of the financial side of the grants and mitigating fiduciary risks. Experienced in financial review and reporting, you will conduct due diligence and use financial analysis to provide accurate, financial reports.
About you
You will be a Graduate with a minimum of 8 years’ experience or have comparable experience in a financial/fiduciary role and, be able to competently demonstrate the following.
- Lead on management of the Fund Manager’s portfolio in the GSMA Innovation Fund for Impactful AI and Mobil for Humanitarian
- Lead the financial side of the grant closure process
- Provide technical support for the grant management teams ensuring budget templates and financial reporting processes are understood and adhered to.
- Provide leadership to two Fiduciary Risk Officers.
Strong written and communication skills are a prerequisite, alongside proficient use of MS Office and advanced Excel.
MannionDaniels
Our mission is to work for an equitable, inclusive and sustainable world. We serve this mission through the provision of international consultancy in health, social justice and social development, focusing on fragile and conflict-affected states, to ensure that our work reaches the world’s poorest and most vulnerable people. We aim to practice business as a force for social and environmental good and expect all our employees, partners and suppliers to abide by our Code of Business Ethics.
Why work for us?
MannionDaniels provide employees with an unrivalled working environment with strong values that place ethics and fair treatment at the heart of everything we do. You can also expect an enhanced benefits package.
This is a rare opportunity for an exceptional finance professional to work in a role that really makes a difference. Occasional international travel for onsite grantee visits may be required. If you are looking for your next career move and want to work for company that really makes a difference, please view the full job specification.
To apply for this role please send your up-to-date CV and covering letter explaining why you are suitable for the role by noon, Friday, 13 March.
All applicants will be asked to provide proof of identity, right to work documentation and professional references as part of the recruitment process.
MannionDaniels is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and abide by our Business Code of Ethics at all times.
Please include the job title in the subject of your email
Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
- IT provision expertise
- Knowledge of MS Intune
Please note this role is a 12 months fixed term contract.
Closing date for applications: 9:00 on Friday 27th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Key Responsibilities
As our Website Lead, you will:
- Oversee daily management, development and optimisation of the ICR’s main website — including content, SEO/AEO and technical improvements
- Work closely with internal partners to develop new pages, sections and features
- Lead a programme of ongoing content review and user training across the organisation
- Produce regular website analytics reports and deliver insight-driven recommendations
- Ensure consistent branding, accessibility and outstanding user experience
- Manage a Digital Communications Officer (job share, 1.2 FTE) and help recruit and line-manage a new Website Developer
- Plan and prioritise technical projects with our Digital Services (IT) team
About You
This is a fantastic opportunity for someone who combines technical understanding with creativity, editorial judgement and a passion for delivering exceptional digital experiences.
You’ll bring:
- Strong experience managing and publishing content within a CMS (Sitefinity experience is a bonus)
- A solid understanding of HTML and confidence working with developers and IT colleagues
- Experience overseeing the day-to-day running of a large website
- Skills in analysing website performance using tools like GA4, Google Tag Manager or Matomo
- Excellent organisational ability and the skills to manage multiple concurrent projects
- Strong written and verbal communication skills
- Experience managing or mentoring others (highly desirable)
- A proactive, collaborative approach to working across teams
- Optional but advantageous: experience with Adobe Creative Cloud tools, editorial content review, and training non-technical users
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bath & Keynsham (BA2 & BS31)
- Salary: £37,151.00
- Hours per week: Full time (37.5 hours) & participation in an on-call rota
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
Requirements
- Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
- Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
- Communication: You are adept at using a variety of communication aids and developing robust support plans.
- Compliance: Experience working with several compliance IT platforms is desirable.
- Driving: You must be a driver with access to your own vehicle
Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.
About the Role
As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.
You will be responsible for:
- Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
- Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
- Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
- Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
- Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
Why Join Us?
What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!
What Benefits Will I Have?
We offer a range of benefits that you can mix and match to suit your needs, including:
- Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
- Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
- Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
- Buy and Sell Annual Leave: Transfer windows open twice a year.
- Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.
Ready to Lead and Inspire?
If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.
Apply today and start making a difference!
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.
The client requests no contact from agencies or media sales.
The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.
Membership Management
- Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
- Oversee member onboarding, service changes, cancellations and annual renewals.
- Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
- Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
- Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
- Use data and insight to track engagement, inform improvements and support retention.
- Manage the delivery schedule, including updates to food profiles, contact details and addresses.
- Support or cover the CFM Support Officer by writing orders for allocated members.
Membership Recruitment
- Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
- Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
- Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
- Ensure a seamless onboarding process for all new members
- Document and report recruitment activity and progress of prospective members towards membership.
Membership and Community Development
- Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
- Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
- Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
- Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Assist in the compiling of reports for FSSW communications and Programme funding.
Team Management and Support
- Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
- Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
- Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.
Health, Safety and Compliance
- Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
Person Specification
Essential
- Experience in account management, customer service or membership management.
- Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
- Ability to manage data accurately using CRM systems and apply insight to improve services.
- Highly organised, proactive and able to manage competing priorities in a fast-paced environment.
Desirable
- Experience in the charity, community, food redistribution or voluntary sector.
- Experience supervising or managing staff.
- Experience in outreach, recruitment or business development.
- Understanding of food safety, logistics or supply chain operations.
- Experience supporting organisational change or service development.
- Ability to represent an organisation professionally to external partners and networks.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.