Learning and development assistant volunteer volunteer roles

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Shop Volunteering Opportunities

Skipton

Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.

Availability: The shop will be open Monday - Sunday (times tbc)

Location: Shelter, 91 Caroline Square, Skipton, BD23 1DA

Supervised by: Community Shop Manager / Assistant Manager

Why volunteer with Shelter? 

Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun. 

What can I do?

After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.

• Volunteering in the shop

Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

- You will not undergo a criminal record check for this role   

• Volunteering in a leadership role

Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.

Skills and Experiences Required:

We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.

Induction, Learning and Development:

To enable you to take part in this opportunity Shelter will:

• Welcome you with a Volunteer Handbook
• Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Benefits of volunteering with Shelter…

• Supporting Shelter in our fight against bad housing and homelessness
• Gain valuable experience in a retail environment
• Getting involved in your local community and being part of a great team
• Build your confidence and develop transferable skills

We aim to respond to all applications within 14 days

If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact us at Shelter Volunteering

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.

The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Commit to a minimum of 12 hours per week.

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

1. Client Communication & Frontline Support

• Answer incoming phone calls professionally and compassionately

• Respond to email enquiries in a timely and structured manner

• Manage appointment bookings and referral confirmations

• Provide clear information about Baby Bank services and eligibility

• Maintain confidentiality and safeguarding awareness in all communication

• Welcome visitors and support front desk coordination when required
   

2. Administrative & Digital Systems Support

• Maintain accurate digital records of referrals, appointments, and service users

• Update Charity Log database and internal tracking system

• Support data entry for stock distribution record

• Prepare basic reports for the Baby Bank Manager

• Ensure documentation is organised and up to date

• Assist with digital onboarding documentation for volunteers

3. Volunteer Coordination Support

• Support scheduling of volunteers in coordination with the Manager

• Maintain volunteer attendance record

• Assist in preparing volunteer documentation and review paperwork

• Communicate shift confirmations and reminder

4. Stock & Inventory Administration

• Log incoming donations into tracking systems

• Record distributed items against client records

• Support inventory data update

• Flag stock shortages to the Baby Bank Manager

5. Corporate Volunteer Day Support

• Assist with preparation of attendance sheets and documentation

• Prepare administrative packs for corporate volunteer sessions

• Record participation and basic impact data

6. Compliance & Record Management

• Ensure data protection compliance in all record keeping

• Maintain confidentiality of client and volunteer information

• Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
   

7. General Responsibilities

• Take meeting minutes when required

• Provide administrative support across WFRC services when necessary

• Undertake additional reasonable duties as directed by the Baby Bank Manager

Qualifications

• Previous experience in administrative or office support roles preferred

• Experience in customer service or frontline communication

• Basic knowledge of Microsoft Office (Word, Excel, Outlook)

• Comfortable using digital systems and databases

Skills

• Strong communication skills (verbal and written)

• High attention to detail

• Professional phone and email etiquette

• Organised and structured approach to work

• Empathy and sensitivity when dealing with vulnerable families

• Ability to manage multiple tasks efficiently

• Reliability and accountability

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Job Title: Talent Enablement
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Enablement professional at QuilomboUK, you will support the planning, coordination, and delivery of training programmes that enhance employee skills and organisational development. You will help prepare training materials, assist with training sessions, track attendance and progress, and maintain accurate training records. Working closely with the Talent Enablement Manager and Team Leader, you will also manage shared inbox enquiries, contribute to team coordination, and provide reports on training activities, helping promote a culture of continuous learning and professional growth.

Key Responsibilities

 Talent Enablement - Specialist / Coordinator/ Assistant

• Prepare training materials for training sessions

• Tracks training attendance and progress

• Provide support in conducting training sessions

• Respond to the shared inbox emails appropriately.

• Send daily report to Team Leader/ Manager

Qualifications

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

You will welcome clients and visitors, and support the smooth running of our local office at our drop in sessions on Mondays or Thursdays (or both)

Commitment: 6 hours/week (flexible)

Receptionists are the first point of contact for clients, welcoming visitors. You’ll record client details on our computer system, explain waiting times, and help ensure the service runs smoothly. The role builds communication, IT, and teamwork skills while making a real difference in the community. Full training and expense reimbursement are provided.

What you gain: Communication skills, admin experience, confidence using IT, and full training.

You'll gain valuable transferable skills in communication, problem solving, teamwork.

Whether you are starting out, changing career, retired, or returning to work, volunteering strengthens your CV and provides practical experience.

Join Richmond Foundation as a Non-Trustee Grants Committee Member and help shape a fairer, healthier future for our community.

Richmond Foundation is a long-established local charity with a proud history of supporting residents through grant-making, property management, and community initiatives. We are seeking new Non-Trustee (volunteer) members to join our Grants Committee and contribute to our vision: Everyone in Richmond has opportunities to build healthy and fulfilling lives.

Who We’re Looking For

We want to add Non-Trustee members to our Grants Committee to increase the breadth of knowledge and to provide different fresh perspectives into our grant making. We welcome applications from individuals who share our values of integrity, excellence, collaboration, agility, and ambition.

We are aiming to have six members of the Grants Committee with at least one being a non-trustee member, who will participate alongside our Trustees.

Our goal is to recruit people from a wide range of backgrounds, with different expertise, experience and knowledge. We want to make our committees more diverse and representative of the groups and people we support. You can read more about our commitment to Diversity, Equity, and Inclusion here.

We are keen to receive applications from people who:

• Are aged between 16 and 35
• Are from lower-income socio-economic backgrounds
• Have lived experience relevant to our work
• Are disabled or have a long-term health condition
• Are from communities experiencing racial inequity

We are committed to creating an inclusive recruitment process and are happy to provide reasonable adjustments to support applicants at any stage.

The role of a Non-Trustee Grants Committee Member

This is an exciting opportunity to work closely with the Richmond Foundation team to participate in important decisions around awarding funding and to influence policy and strategic direction.

Terms of appointment

Appointments will be for a two-year term, with the possibility of renewing for an additional two-year term.

You will need to:

• Uphold Richmond Foundation’s vision, mission, objectives, and values
• Attend at least four Grants Committee meetings per year at our central Richmond location (1.5 hours from 5:00pm to 6:30pm)
• Prepare for meetings by reading all relevant documentation and reviewing minutes
• Attend relevant training and at least one event/visit hosted by a grant-funded organisation each year
• Attend our annual AGM meeting in November

Responsibilities include:

• Provide strategic direction and expert guidance on our developing grants portfolio
• Maintain oversight of grant giving activities to ensure: it is in line with our strategic objectives and within agreed budget; grant giving practices are in line with agreed policy, legislation and good practice
• Receive and feedback on impact and other reporting
• Provide support and challenge to the Grants Director and team
• Occasionally attending internal briefings and training and other relevant external events on behalf of Richmond Foundation
• Contribute relevant specialist experience

General experience:

• Contribute to the discussions and decision-making that take place during meetings from a general point of view, as someone who has knowledge and experience relevant to the work of the committee
• A keen interest and understanding of the charitable sector
• An understanding of, and commitment to, safeguarding and diversity, equity and inclusion in the charitable sector and how this relates to grant-making
• Ability to take an independent view which varies from that of other committee members
• Relevant knowledge, perspective, insight, and understanding gathered through lived experience

To support you, we will:

• Provide background information to be discussed in an introductory session and supported by the Trustee and Committee Member Handbook
• Give initial training about Richmond Foundation and our grantmaking, with further training and support to enable you to fully take part in committee meetings
• Ongoing annual training and access to document library
• Link you with a Richmond Foundation Trustee who will act as a buddy. Before each committee meeting, they will offer support with preparing for the meeting and discuss any key issues with you
• Cover reasonable childcare, carer and travel costs if these are required to enable you to attend committee meetings

How to Apply

If you are interested in making a difference in Richmond and can contribute your time and expertise to help us deliver our charitable objectives, we would love to hear from you.

Full details, person specification and requirements, and application instructions are available in the Non-Trustee Grants Committee Member Recruitment pack.

Richmond Foundation are hosting a Webinar and Q+A for interested applicants on 18 March 2026. This will be an opportunity to learn more from our CEO, Chair and Trustees and ask questions. Details will be posted on our website.

The application deadline is 10:00am on Monday 13 April 2026

Interviews: Scheduled in May/June 2026

Term Commences: 23 September 2026 (with a short induction period beforehand)

We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.

Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.

Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.

The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.

This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.

The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.