Member systems administrator jobs

The Survivor Engagement and Activism Coordinator leads the Helen Bamber Foundation’s work to ensure that survivors of trafficking, torture, and human rights abuses are meaningfully involved in shaping services, influencing policy, and driving social change. Working within the Community and Integration team, the post holder safeguards and supports clients as they participate in advocacy, leadership, and organisational development projects.

They oversee key survivor engagement programmes, including the Ambassadors for Change advocacy and leadership programme, the Client Voices Forum, the Board Advisers, and the Alumni Network. This involves coordinating training, facilitating meetings, supporting campaigns, managing administrative processes, and ensuring survivors are prepared, empowered, and safe throughout their involvement.

The role also involves developing innovative ways for survivors to collaborate with staff, contributing to service design, organisational strategy, and sector-wide initiatives. The post holder builds relationships across the asylum and modern slavery sectors, manages lived experience opportunities, and may support client progression and education casework when needed.

Throughout all responsibilities, the Coordinator champions survivor leadership, promotes diversity and inclusion, maintains the ethos of the charity, and practices strong self-care while working with traumatic material.

Reporting to the schools in house Legal Advisor, you will ensure the school operates in full compliance with all statutory, regulatory, and internal policy requirements, promoting a culture of compliance across all areas of school activity.

This role is initially offered on a one-year fixed term contract working term time, plus INSED days and a further three weeks during the school holidays (38 weeks). The role also has part time support provided by the Compliance Administrator.

Salary circa £63,000, depending on experience. This is based on full-time equivalent annual salary of £75,000.

To apply and find out more about the school and our attractive staff benefits package, please visit our dedicated recruitment website.

Closing date: 9am on Thursday 5 March 2026

Interview date: Friday 13 March 2026

Diversity – The School is fully committed to the principles of equal opportunity, diversity and inclusion. We have an established and representative staff Equality and Diversity Board to help drive forward positive change. A further Equality and Diversity Committee has recently been formed from our student population.

We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community. Acknowledging a lack of ethnic diversity within our Support staff community, we particularly encourage applications from Black, Asian and Minority Ethnic candidates for this role. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the School may employ positive action where diverse candidates can demonstrate their ability to perform the role equally well.

The School is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS, online checks and receipt of two satisfactory references.

The Mental Health Foundation is recruiting for a CRM Officer to support the CRM team in our London office.

Deadline: ongoing (carrying out interviews on a rolling basis)
Location: London
Salary: Starting salary £36,604 rising to £40,796, including London weighting of £4,000
Hours: Full-time (32 hours per week)
Contract type: This is a fixed term role for 6 months

This exciting CRM Officer role will support the data team with data imports, data selections and processing of income.

The Foundation has just started using a new CRM after undergoing a CRM migration from Raiser’s Edge, a very exciting time to be joining the Foundation! This role, alongside with other members of the CRM team, will liaise with the CRM Project Teams to support and ensure the successful outcome of the project and get us up to BAU.

What does the role involve?

• Manage data processes, imports and exports of all fundraising data including direct debits, new donors, email signups etc. in accordance with agreed protocols and in agreement with CRM Manager.
• Ensure that the use of the Fundraising database and the capture of all data from supporters or prospects conforms to data protection guidelines including GDPR relating to supporter preferences and consent.
• Support training for colleagues using the new CRM (Beacon) and help ensure all members are trained and kept up to date on new features and enhancements as they require to do their job effectively.
• Support the reconciliation of the bank statement with Beacon and ensure the Finance team know where to find information to enable accurate coding for management accounts.

What skills, knowledge and experience are we looking for?​

• Demonstrable relevant experience working in Fundraising, or a Charity database team role using Raiser’s Edge or any database similar, with experience of CRMs in general.
• Evidenced experience of managing high volumes of personal data using a large and complex supporter/CRM database.
• Evidenced ability to think analytically and deliver the most effective and accurate solutions for data capture, manipulation and reporting.

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. We will be carrying out interviews on a rolling basis for suitably strong candidates, so we encourage you to submit your application as early as possible.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Job Title: Advocacy and Research Officer

Department: Advocacy Department

Reports To: Senior Advocacy Officer

Location: UK Based, remote

Compensation: £32,000 per annum

About Humanists International:

Humanists International is the global representative body of the humanist movement, uniting a diverse range of non-religious individuals and organizations committed to reason, compassion, and human rights. We work to build and strengthen the humanist movement worldwide, advocate for secularism and human rights, and promote humanist values in public life and at international institutions.

Humanists International’s advocacy programme promotes human rights priorities based on humanist values at the global level and represents a core role and function of organization. We do this by: advocating directly at the United Nations (UN) in Geneva, New York, and Paris, advocating at regional institutions, including the European Union, Council of Europe, European Court of Human Rights, and African Commission for Human and People’s Rights; supporting and training our members to engage with, and advocate at, relevant regional human rights bodies. 

This work relies on having an advocacy team that can; (1) communicate and lobby in a clear, focused, and convincing manner, informed by high-quality and professional research; (2) can understand the dynamic international landscape on core human rights priorities and produce documentation and briefings on the organization's position; and (3) train and work with members to support their human rights advocacy at the regional and international level. The Advocacy and Research Officer will be instrumental in contributing to these areas.

Duties:

1. Advocate on behalf of Humanists International, by:
1.1. Drafting written and oral statements and submissions for the UN Human Rights Council;
1.2. Analyzing and summarizing complex legal / policy documents, such as International Conventions or UN reports, or jurisprudence at international courts and tribunals;
1.3. Undertaking research tasks and producing pieces of comprehensive legal research, and providing briefing or meeting notes for the Senior Advocacy Officer;
1.4. Representing and speaking on behalf of Humanists International at meetings of different sizes, including at the UN Human Rights Council;
1.5. Preparing and delivering presentations (often with the use of powerpoint);
1.6. Working with other civil society actors to lobby on common causes and mobilize on issues of concern;
1.7. Writing news stories for the website and contributing to the media output of the organization;
1.8. Undertaking administrative tasks to support the Senior Advocacy Officer in their work.

2. Supporting Humanists International's members in advocacy, by:
2.1. Developing and implementing trainings sessions for members and associates, including our annual UPR training, and others which leverage the expertise of the Advocacy and Research Officer;
2.2. Liaising with Humanists International members to enable and support them to make statements at the UN Human Rights Council, including with technical assistance;
2.3. Providing advocacy updates and briefings for Members and Associates;
2.4. Liaising with Humanists International members to use their knowledge and experience to feed into advocacy output;
2.5 Collaborating with the European Advocacy and Research Officer to forward advocacy priorities at European institutions.

Essential Criteria:

• Excellent understanding of, interest in, and demonstrable commitment to human rights and equality issues - particularly in the areas of freedom of religion or belief, gender equality and non-discrimination, reproductive and sexual rights, LGBTI+ rights, populism, democracy, and secularism. 
• Good knowledge and background in international human rights law, international law, or global justice. 
• Experience in the area of advocacy and/or of advocacy-related training. 
• Familiarity (academic and/or practical) with the international human rights systems, particularly the United Nations and any regional human rights bodies. 
• Good research, analytical and writing skills, and an excellent command of English.
• Well-organized, efficient and able to work independently. 
• A clear and convincing communicator. 

Desirable:

• Excellent understanding of, and sympathy with, the philosophy and policies of Humanists International. 
• A good knowledge of other international NGOs and their role and scope. 
• Knowledge of other languages (especially Spanish, French, or Arabic) would be an asset. 
• Prepared to travel, and do so alone, including to United Nations headquarters in Geneva and to Humanist International’s annual World Humanist Congress, as well as to London on a quarterly basis.

If selected for interview, candidates will be asked to complete a short assignment, and interviews will be conducted on 30 March 2026. The successful candidate will also be asked to provide contact details for two references.

Company Description

Healthwatch Essex is an independent organisation dedicated to amplifying the voices of Essex residents who use health and care services. With legal authority under the Health and Social Care Act 2012, Healthwatch Essex encourages individuals to share their experiences to help improve healthcare delivery across the county. Through research and engagement, the organization provides evidence-based recommendations to the NHS and social care authorities. Additionally, it operates a confidential information service to help residents navigate the healthcare system and access the support they need. 

Role Description

The Information and Guidance (IAG) Officer will sit within the IAG team and support work across the organisation, feeding into a range of exciting projects and opportunities. They will manage to deliver a variety of engagement activities, support individuals who contact the service via phone, email or at face-to-face events, and work closely with the staff, volunteer ambassadors and local stakeholders. 

The post holder will have some knowledge and experience of health and social care and outreach/engagement, as well as experience of planning and facilitating meetings, organising their own diary and directly supporting members of the public and writing short reports. The role requires flexibility and multi-tasking, as well as the confidence to work independently, and as part of a busy and productive team. Excellent communication skills are vital, along with a passion for engaging with people and hearing their experiences.

Day-to-day responsibilities of the post holder will be supported by the Information and Guidance Manager. All work will be fully explained and support will be offered by their line manager and wider senior management team. 

Other work will be varied, but the main purpose will be to ensure that our influence is maximised through the delivery of high-quality and well evidenced reports, taking part in events and activities that will capture and articulate the voice and lived experience of the people of Essex. 

Skills

You'll need to show:

·excellent communication skills

·strong interpersonal skills, to deal with a diverse range of people and their differing needs

·experience of managing or coordinating projects and volunteers (paid or unpaid)

·the capacity to inspire and motivate others

·the ability to deal with information in a confidential manner and respond with sensitivity

·good organisational skills and the ability to manage a variety of tasks

·administrative and IT skills, and an ability to maintain records and produce clear written and oral reports

·experience of working across different sectors and developing links with other agencies

·a flexible and non-judgmental approach to people and work.

·proactivity in travelling frequently across the county.

Closing date: 27th February 2026 1pm

Salary: £25,000

1 Year Fixed Term

Harris Hill is delighted to be recruiting an Engagement Manager for Cook for Good, a community organisation that uses food to bring people together, reduce food insecurity and create positive change.

Location: King’s Cross, London
Salary: £35,000 per annum (pro rata, if necessary)
Contract: Permanent, 4-5 days a week

Do you love building relationships with people from all backgrounds, and get a kick out of delivering high-quality services that can support them? Do you prefer rolling your sleeves up and making things happen to working quietly behind a screen? Would you be happy to go out and persuade local food suppliers to share their surplus food with our community? Do you get out of bed in the morning wanting to make a difference to the people around you?

If so, you might be just the person to join the small but mighty team at Cook for Good, where food is used as a way to build connection, confidence and community on the Priory Green Estate in King’s Cross.

About you

You’re a warm, people-focused person who enjoys bringing others together. You’re confident working with volunteers and managing projects, and you have experience of community engagement and partnership working. You feel comfortable building strong relationships with a wide range of people, from local residents to partner organisations and food suppliers. You’re at your best when supporting and motivating others face-to-face, and you truly believe in the power of food and community to make life better for everyone.

At Cook for Good, you’ll be joining a kind, passionate and supportive team that really cares about people and the community it serves.

Application deadline: 10th March 2026 at 9:00am. We may close the role early if we receive a high number of suitable applications, so we’d encourage you to apply as soon as you can.

If you’d like to find out more and have an informal chat about the role, please send your CV to Lizzy Clark at at Harris Hill via the apply button.

Please note: due to the high volume of applications, we will only be able to contact candidates whose CVs have been shortlisted.

Interview dates: First stage: 18th March (online) Second stage: 26th March (in person)

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Contract Type: Full-time / 6 Month Fixed-Term Contract

Salary Band:£29,900, plus £2,200 London weighting if applicable

Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle 

Hours: 5 days per week; 9AM-5.30PM (flexible working hours available). 

Start date: 6th April 2026 or ASAP, as agreed with candidate 

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in creating, developing and delivering the Social Mobility Foundation’s Employer Programme and Social Mobility Employer Index - how we inform, influence and positively impact employer-led social mobility, and a source of income generation. 
 

1. Delivery of the Social Mobility Employer Index 

• Deliver the SMEI 2026, including but not limited to: marking entries, creating individual feedback reports for each entrant, creating sector reports for key industries, and gathering feedback to review and update the survey for 2027 

• Maintain accurate and up to date information and process documentation, including the mark scheme used to mark entries, and the process followed to create feedback reports 

• Support with the ongoing development of the digital platform, employer resources and online content, ensuring it is updated in line with the survey and delivers a smooth user journey

• Support with the annual monitoring and evaluation of the SMEI and its impact on employer-led social mobility 

2. Stakeholder management and customer service 

• Provide excellent customer service and stewardship to organisations entering the SMEI throughout the whole customer journey, e.g. preparing and sending regular communications and updates to prospective and live entrants, answering questions received into the SMEI inbox and troubleshooting independently 

• Prepare and deliver feedback calls and presentations for organisations, including Lunch & Learns on social mobility, introductory calls on the SMEI, presentations and webinars about the SMEI, and providing detailed feedback calls on entrants’ performance in the SMEI 

• Support with creating and developing assets and activities to market the SMEI and other products and services including webinars and social media assets 

• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace social mobility 

3. Quality standards 

• Stay up to date with the latest research, evidence and on workplace and employer-led social mobility, communicating changes or updates with colleagues, as well as maintaining and updating the evidence base for the SMEI

• Support the annual evaluation of the SMEI and its impact on employer-led social mobility

4. Systems and processes 

• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner records, namely for the SMEI 

• Comply with internal policies such as data protection and our ethical fundraising policy, as well as external fundraising regulations and legal requirements 

5. Team support and collaboration 

• Collaborate across the team to ensure opportunities are aligned across all income streams 

• Champion a collaborative and creative fundraising culture, building internal understanding, support and excitement in fundraising and partnership activities 

Please see full job description attached for more details. 

Benefits

• 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work Scheme
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website and answer the following questions:

1)   Why would you like to work at the Social Mobility Foundation? (250 words max.)

2)   What makes you a suitable candidate for this role? Please include specific examples of your experience and skills, with reference to the key responsibilities and person specification for this role. (500 words max.)

3)   The Social Mobility Employer Index involves marking detailed employer submissions and producing high-quality feedback reports. Describe a time when you had to assess complex written information against a set of criteria and produce clear, constructive feedback for an external audience. What was your approach, how did you ensure accuracy and fairness, and what was the outcome? (400 words max.)

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

This new role will play a key part in delivering Unseen’s fundraising and communications strategy. We’re looking for a passionate, creative communicator to help grow our supporter base and maximise income to support our work to end modern slavery. 

1. Working with service users (in the community and in safehouses at times) to identify support needs and creating a journey plan to lead them towards recovery and independence.
2. Working alongside service users to help them complete the goals in their journey plan, ensuring they are aware of their rights and entitlements and advocating for them
3. Identifying and managing risk with service users.
4. Supporting staff and clients at within our outreach service, and at times in the safehouses.
5. Managing own caseload of service users, ensuring all administrative work is clear, accurate and up to date.

To apply: 

• Please complete the application form. This includes a personal statement of 500 words outlining your suitability for the role, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 15 March 2026.

Interviews will likely be held around the week of the 23 March 2026.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Do you have proven experience in public affairs, politics, campaigning, or the live music sector?

Are you passionate about music, live events or ticketing? 

FEAT is a non-profit organisation campaigning for secure, promoter-authorised ticket resale across Europe. We represent live event professionals who promote some of the biggest names in music.

Since launching in 2019, we’ve helped to secure key provisions in EU law to regulate ticket resale, spoken at the European Parliament, developed reporting systems for illegal ticket listings, and published best practice guides for the sector. 2026 is a pivotal year for us as we work to ensure that ticket resale is considered as part of the EU’s upcoming Digital Fairness Act and other legislation. 

FEAT is operated by the music business communications consultancy, Name PR. As part of a small team, you would take on the role of FEAT’s Campaign Coordinator to help run our day-to-day operations and progress our work on regulation, enforcement and best practice. 

Based in London, the role is full-time, with occasional overtime required around visits to the European Parliament in Brussels, conferences and events.

Responsibilities 

• Drafting position papers, consultation responses, and open letters in collaboration with the Director. You will help launch public campaigns and guides to shape the future of EU ticket resale.

• Develop a deep understanding of EU digital and consumer regulation, staying ahead of legislative changes, relevant legal cases and news.

• Build and maintain relationships with EU policymakers, stakeholders and partner associations.

• Learn about media relations, writing press releases and pitching.

• Keep our members informed through regular updates, emails, and by helping organise our Annual General Meeting (AGM), usually taking place in Barcelona.

• Attend national and international events across the EU (approximately every 3-6 months).

• Manage day-to-day administrative tasks, maintaining FEAT’s internal documentation.

• Manage FEAT’s online presence including website and social media.

Essential Requirements

• Experience in a public affairs, policy or legal role.

• Great communicator, ability to form positive relationships with members, policymakers and other stakeholders.

• Brilliant organisational skills – you’ll need to manage a full-on workload.

• Excellent writing and research skills.

• Ability to work independently, using your initiative to drive projects forward.

• Ability to work under pressure to meet deadlines.

• An interest in live music or ticketing.

Desirable

• Knowledge of how the live music business works.

• Knowledge of EU political systems and the legislative process.

• IT skills including familiarity with Google Suite, WordPress, Canva, Mailchimp.

What you will get in return

• Career growth, with the potential to take on more responsibility and eventually lead the organisation.

• Opportunities to attend major industry conferences and events abroad.

• Generous personal wellness budget (covering gym membership or a wide range of other wellness related costs).

• Team socials (previous trips include Sonar Lisbon and ADE – Amsterdam Dance Event).

• Flexitime and hybrid working.

• 20 days of annual leave plus bank holidays, a day’s birthday leave and office closure between Christmas and New Year.

• Access to the Bike2Work scheme (saving on the cost of a new bike through a tax-efficient salary sacrifice).

This is a brand new leadership role at a pivotal moment for the Greyhound Trust.

We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.

As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.

Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.

Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.

You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.

This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.

We are excited to hear from you if you bring experience, energy and a commitment to our casue.

Please see the full JD / Job pack below.

Historically, the organisation has delivered a grant giving programme but has evolved over the past ten years to provide a holistic service to clients that includes financial grants, advocacy, psychotherapy, volunteering opportunities and social events. 

Most of our clients have support need over and above financial assistance.  Many are socially excluded from society and face a combination of linked problems such as unemployment, discrimination, poor skills, low incomes, poor housing, living in areas of high crime, bad health and family breakdown. These problems are linked and mutually reinforcing so that they can create a vicious cycle in people’s lives. 

For this role its expected you have expereince and either have a relevant Advocacy qualification or are working towards one. 

Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?

We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.

Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.

You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.

Working closely with colleagues across the service, you will:

• Maintain accurate records and case notes

• Communicate clearly with the wider team

• Deliver effective handover between shifts to ensure continuity of care and support

Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.

This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.

Sport England is entering a pivotal period of transformation. As we deliver our longterm strategy to improve lives and strengthen communities through physical activity, we are reshaping how we work.  We are embedding clearer accountability, greater efficiency, and a culture defined by high performance and purposeful delivery. 

We are now seeking an Executive Director, Resources to provide strategic direction and operational leadership across several of Sport England’s core corporate functions. 

This is a role for a leader who can blend strategic insight with practical delivery, and who can inspire a modern, diverse workforce to thrive. You will play a vital part in ensuring that everyone in England can access the benefits of sport and physical activity. 

With funding from both the National Lottery and grantinaid from the Department for Culture, Media and Sport, our work relies on strong, strategic stewardship. As Executive Director, Resources, you will lead key corporate services such as driving performance, championing continuous improvement, and ensuring that our resources are aligned to deliver maximum value for money and measurable impact. 

As a member of Sport England’s Leadership Team, you will help shape organisational culture, promote cross functional collaboration, and model inclusive, accountable and high performing leadership. 

We are looking for an experienced senior leader with a strong track record of overseeing core corporate functions within a complex organisation. You will be confident operating at board level and skilled at building trusted, cross sector partnerships that support long term organisational success. 

Experience in the sport, public or charity sectors is welcome but not essential – what matters is your ability to bring strategic clarity to this role.   

If you’re passionate about enabling impactful, inclusive outcomes for communities nationwide and excited by the opportunity to shape and strengthen Sport England from within please register your interest at Odgers.

Who We Support

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

The Role
The role of Programme Manager is to design and deliver an engagement programme that develops and sustains meaningful, long-lasting relationships with our alumni community. Working closely with the Head of Alumni Relations, the Programme Manager will create new and innovative ways to build relationships and actively engage alumni, working towards three overarching goals: developing advocates, volunteers, and donors.

The Programme Manager is a pivotal member of the Alumni Relations team, responsible for shaping and delivering an outstanding engagement experience for our alumni. Central to the role is stewardship of Connect, our dedicated one-stop platform for alumni, which provides access to industry insights, news, opportunities, lifelong learning, volunteering pathways, and a powerful professional network.

This is an outward-facing role requiring exceptional relationship-building skills, creativity, and the ability to manage multiple complex projects at pace. The ideal candidate will be a confident and engaging communicator, with a passion for community building, driving impact, and delivering a best-in-class alumni experience.

SEO London Alumni programme

SEO has a long and proud history, with our first alumni cohort graduating in 2001, meaning we have reached our 25-year milestone. Our role is to nurture meaningful, long-term relationships with our extensive alumni community through an engaging and dynamic programme. This includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities, and access to our talent pool.

We create pathways for alumni to remain connected not only to SEO, but also to the wider professional network, opening doors to new opportunities across industry. Through this work, we cultivate advocates who champion our programmes, recommend them to others, and actively support the next generation of underrepresented students to access sectors that may not otherwise be immediately available to them.

SEO Connect

SEO Connect is our dedicated alumni platform, designed to help members of our community stay connected and virtually network with one another, while benefiting from the wealth of expertise within our alumni pool.

Through access to short courses and continued professional development opportunities, SEO Connect serves as a central hub and portal to all things SEO alumni—supporting lifelong learning, collaboration, and career progression.

Responsibilities and Accountabilities

Connect

• Serve as the primary lead for Connect, ensuring it remains a dynamic, engaging, and informative platform for all alumni.
• Curate content that highlights industry news, alumni achievements, events, opportunities, and professional development resources.
• Work collaboratively with the Alumni Relations team to enhance platform functionality, user experience, and engagement.
• Lead the development of an engagement programme for SEO Connect members, fostering long-lasting, impactful relationships with diverse graduate talent.
• Create and maintain a Connect Content calendar ensuring that the platform is fresh and innovative with daily updates
• Engage with the network on Connect, encourage two way comms and lead members to take other forms of action- whether this be Volunteering, Donations or Advocacy.
• Create a compelling reason for members to join the platform.
• Design and implement new strategies to support Affinity Groups and new business development on Connect.
• Maintain the Connect member database within the CRM and ensure accurate tracking of interactions, development needs, and progression.
• Create innovative content and communication approaches to attract and retain members
• Provide monthly engagement insights to monitor performance and influence future planning.

Lifelong Learning

• Develop a suite of accessible, high-value materials that support lifelong learning and continued professional development for alumni and Connect members.

• Collaborate with Alumni Relations colleagues to build shared events, resources, and learning opportunities.
• Ensure all relevant learning materials are integrated into Connect and promoted effectively across communications channels.

Alumni Volunteering

• In partnership with the Head of Alumni Relations, co-create a compelling volunteering programme that enables alumni to give back, grow their skills, and strengthen their connection to our community.
• Build and maintain a comprehensive volunteering database within the CRM, ensuring accurate tracking, monitoring, and stewardship of all volunteers.
• Develop innovative communication strategies to attract alumni volunteers and match them to meaningful roles.
• Create and deliver an alumni volunteer engagement plan—such as newsletters, spotlight features, or impact reports—to help volunteers understand and celebrate the difference they make.
• Keep all volunteer roles and progress actively updated in the CRM and provide monthly insights on volunteering engagement and recruitment performance.

Communication

• Actively contribute to editorial meetings and alumni communications planning.
• Create engaging content for platforms including newsletters, social media, and the alumni website.
• Lead on all communications specifically for the Connect community, ensuring messages are timely, relevant, and impactful.
• Maintain the back-end newsletter hosting on Connect

Events

• Support the Head of Alumni Relations in delivering a calendar of monthly alumni and Connect events.
• Assist with event promotion, logistics, and on-the-day representation of the Alumni Relations team.

Data & CRM

• Maintain accurate and up-to-date data for all Connect members and volunteers in the CRM, ensuring best practice in data hygiene and stewardship.
• Highlight any data issues or risks and propose solutions proactively.
• Ensure GDPR compliance at all times

Skills and experience

• Proven experience in programme management, community engagement, alumni relations, talent development, or a related field.
• Exceptional communication and interpersonal skills, with the ability to build relationships across diverse stakeholder groups.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience working with CRM systems and managing data with accuracy and attention to detail.
• Creative thinker with experience developing engagement strategies and content.
• Passion for social mobility, diversity, and helping talent reach its full potential.

What we offer?

· Annual Leave: 28 days + Bank Holidays.

· Enhanced Family Friendly Policy.

· Flexible working (2 days in the office) and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…