Records manager jobs

Make a Lasting Impact as Corporate Fundraising Lead (12 Months FTC)

Salary £34,324 FTE

30 to 37.5 hours per week considered

Hybrid - 50/50 On-site / Home

Ready for a new challenge in the New Year? Make a real difference for children, young people, and their families.

Do you thrive on building authentic relationships with corporate supporters and major donors who share a commitment to making a positive impact?

Are you energised by the chance to be a visible ambassador across supportive regions and communities? Connecting people, organisations, and opportunities to a cause that truly makes a meaningful difference.

If your answer is yes, then come and apply to join our Income Generation Team as a Corporate Fundraising Lead and bring more than just your skills, bring your purpose and authentic self to Bluebell Wood Children’s Hospice. You’ll help ensure that babies, children, and young people with life-limiting conditions—and their families—receive the specialist care and support they deserve, wherever and whenever they need.

We’re looking for someone who’s driven by a genuine desire to make an impact that truly matters. You will take ownership for your work, acting with integrity, to strengthen donor relationships, drive strategic corporate partnerships and income. You value individuality, your own and others’ and thrive in a team that celebrates diversity, creativity, continuous improvement and compassion.

About us:

Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it.  You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone. 

Why your role matters:

Our uncompromisable support services are wide-ranging and bespoke to each family.  We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.

We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts, making our reach truly regional and inclusive.

Every year, we must raise £6.7 million to keep our doors open, and only 17% comes from government sources. The rest is powered by the generosity and commitment of supporters like you. Your leadership in corporate fundraising will help secure vital resources, build strategic partnerships, and create a sustainable future for our hospice.

The difference you’ll make:

· You’ll be a visible ambassador, connecting businesses and donors to a cause that truly matters.

· You’ll help families access uncompromising care and support, regardless of their circumstances.

· You’ll drive innovation and creativity in fundraising, ensuring Bluebell Wood stands out and thrives.

The role:

To lead and grow Bluebell Wood’s corporate fundraising income by identifying, cultivating, and stewarding relationships with corporate partners and philanthropic major donors. This role will play a key part in building a robust pipeline of corporate supporters, developing strategic partnerships, and contributing to the long-term sustainability of the hospice’s income. The post-holder will also be a visible ambassador within the regional community, building strong local connections and supporting wider fundraising initiatives.

What You Will Do

Corporate Fundraising & Relationship Development

· Proactively identify and research potential corporate supporters across sectors.

· Build and maintain a strong pipeline of corporate prospects, ensuring regular communication and relationship nurturing.

· Deliver compelling pitches and proposals that align with corporate CSR objectives and the impactful work of Bluebell Wood Children’s Hospice.

Regional Engagement

· Become the recognised face of fundraising within the catchment area, championing the work of Bluebell Wood.

· Represent the hospice at presentations, talks, and networking events to raise awareness and promote fundraising opportunities.

Strategic Planning & Collaboration

· Work with the Fundraising Development Manager to identify and engage philanthropic individuals within corporate networks.

· Support the development of bespoke stewardship plans for major donors linked to corporate partnerships.

· Support regional events in collaboration with the Events Fundraiser, contributing to their success both locally and across other areas.

Income Generation & Promotion

· Promote all areas of fundraising including In Memory, Lottery, Events, and Individual Giving to relevant audiences.

· Contribute innovative and creative ideas for income generation that help Bluebell Wood stand out.

· Adapt approaches to support donors on their journey with Bluebell Wood, fostering connection and enthusiasm.

Data Management & Compliance

· Ensure all donor interactions are accurately recorded in the CRM system and that all supporters are thanked promptly and appropriately.

· Drive corporate income through data driven insights that align to the strategic Income Generation direction.

· Apply guidance from the Fundraising Regulator and Institute of Fundraising to all fundraising activity.

What You’ll Bring

· Strategic thinker with the ability to plan and prioritise effectively.

· Proven track record of income generation with a creative and innovative approach.

· Proven experience in corporate fundraising, business development, or relationship management.

· Demonstrable success in securing and managing corporate partnerships.

· Experience of working within financial budgets and KPIs

· Knowledge of fundraising regulations, GDPR, and best practice guidelines.

· Knowledge of and ability to use Microsoft Office suite including Outlook, Word, Excel, PowerPoint and Teams, plus Zoom Conferencing (to intermediate level)

· Prepared to work evenings and weekends and some unsociable hours

· Full driving licence with access to a reliable vehicle and business insurance cover

Why This Role?

· Immediate impact: Step into a key role and lead from day one.

· Creative freedom: Bring your ideas to life in a supportive, mission-driven environment.

· Professional growth: Gain valuable experience in a fast-paced, high-impact role.

About you:

Our values underpin what we do and how we do it.

To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.

What we offer:

In return, we can offer you a fantastic working environment and the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

If you are passionate about making a difference, we cannot wait to hear from you. 

Join us and be part of something bigger—where your skills, passion, and purpose create joy, support and comfort for those who need it most. Apply Now

If you would like an informal chat about the role, please do contact Anna Kirk (Fundraising Development Manager) contact details can be found by following the link to our website.

Please download the job description and person specification for more information and if you think you have what we are looking for, submit your CV and Supporting Statement - For details of where to send your application, lease follow the link to our website 

Previous applicants need not apply

Closing date: 19th January 2026

Interviews: 3rd February 2026

What else we will need, or you need to know:

· Proof that you have the right to work in the UK. Unfortunately, we cannot support visa sponsorship

· Any successful applicant will require a health check

· A Standard DBS Check

· Two references

· All offers of employment are conditional upon satisfactory completion of pre-employment checks

Chelsea or Sutton (with 1 day a week working from home)

About Us

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. Join our ambitious and supportive Individual Giving Team and help us deliver our most ambitious fundraising strategy yet.

What You’ll Be Doing

As our Individual Giving Assistant – Supporter Retention & Development, you’ll play a vital role in supporting our fundraising campaigns and projects, helping to retain and maximise the lifetime value of our supporters. You’ll be one of the first points of contact for our donors, providing exceptional supporter care and ensuring every supporter feels valued. Your day-to-day will include:

• Responding to supporter enquiries by phone and email, ensuring all queries are handled efficiently and with care
• Thanking donors and personalising communications to build strong relationships
• Accurately recording and processing donations, including “in memory” gifts, and updating supporter records on our database
• Supporting the delivery of fundraising campaigns, including creating timing plans, checking data, and monitoring stock levels
• Managing invoices and supporting the team with administrative tasks
• Working with colleagues and volunteers to deliver the best possible supporter experience

What We’re Looking For

You’ll be an enthusiastic team player with:

• Excellent organisational skills and attention to detail
• Strong interpersonal and communication skills, both written and verbal
• The ability to prioritise, manage multiple tasks, and meet deadlines
• A proactive, flexible approach and willingness to support the team as needed
• Good working knowledge of Microsoft Office (experience with customer databases is desirable)
• Commitment to providing outstanding supporter care and working in a supporter-focused environment

Previous experience in customer or supporter service, office administration, or the charity sector is desirable but not essential – full training will be provided.

Why Join Us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

• 27 days annual leave (rising with length of service), plus UK bank holidays
• Up to 6% employer pension contributions (increasing with service)
• Enhanced maternity and adoption pay
• Life insurance and employee assistance programme
• Flexible and hybrid working options (work from home one day a week)
• Access to subsidised staff restaurants, wellbeing initiatives, and more
• Bright, modern offices in Chelsea and Sutton, with excellent transport links

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply:
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications.

Generalist Adviser

Department:

Advice Services

Reports to:

Team Leader

Working hours:

37 hours per week

About us

Citizens Advice Cardiff & Vale is an independent charity and member of the Local Citizens Advice network. We help people resolve their legal, money and other problems by providing free, independent, impartial and confidential advice on a range of issues. We are funded to provide services to people in the local area as well as across England and Wales.

Role overview

You will be part of one of our generalist adviser teams, delivering advice on welfare benefits, debt, housing, employment, immigration, discrimination, family, and social welfare issues. Our teams are diverse, with a range of experiences, and work together in our Barry office, delivering advice to clients via face-to-face appointments, telephone, email and webchat. Face-to-face appointments also take place in our Cardiff office and at our community locations.

For more information, please read our job description.

During your training you will work 9am to 5pm. Because our telephone lines are open to clients between 8am and 7pm, once you have completed your training, you will work your weekly hours on a shift pattern of either 8am to 4pm, 9am to 5pm or 11am to 7pm. We will give you plenty of notice of your shift. On occasion, you will also be required to work from home on Saturdays from 9am to 1pm, for which you can claim TOIL.

We welcome applications in the Welsh language.

Equity, Diversity & Inclusion (EDI)

Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.

We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.

Disability Confident

We are a Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to:

• All of the actions to be a Disability Confident employer
• Offering at least one activity to get the right people for our organisation
• At least one activity to keep and develop our people
• Successfully completing the Disability Confident self-assessment

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Interview date:

Wednesday 21 and Friday 23 January 2026

Start date:

Monday, 23 February 2026

About the role:

This is a hands-on, relationship-led role supporting people experiencing homelessness alongside complex needs to stabilise their lives and move forward. As a Project Worker, you’ll work directly with residents across multiple sites in Lewisham (Brockley and New Cross), offering consistent, practical support that recognises people’s mental health needs while building confidence and routine. You’ll be present through the day-to-day, responding to what’s in front of you and helping people take meaningful steps at their own pace.

You’ll carry out in-depth assessments, manage risk alongside residents, and work together to set clear, achievable goals. From developing living skills and strengthening relationships, to supporting access to health services, education, training or work, your focus will be on progress that lasts. You’ll also play a key role in housing management, supporting people to sustain their accommodation, manage income, reduce arrears and prepare for their next move towards greater independence.

Alongside direct support, you’ll help shape a safe, calm and well-run environment where people can focus on change. You’ll work closely with colleagues and partner agencies, contribute to a 24-hour rota and bring resilience, creativity and compassion to each shift. This is a role for someone who wants to step in, take responsibility and grow their practice in a service that values initiative and backs its people. We back our staff to develop, take ownership and shape their future at SHP. Bring your values and ambition, and we’ll invest in you to build a career that makes a lasting impact.

About you:

• You’re compassionate, non-judgemental and genuinely motivated to support people to move forward, meeting them where they are and respecting their lived experience.
• You bring resilience, creativity and a calm head, staying steady and solution-focused when situations are complex or unpredictable.
• You believe in recovery-led, collaborative working and enjoy building strong, trusting relationships with people and partners alike.
• You treat everyone with kindness, fairness and dignity, and take pride in creating inclusive, welcoming spaces.
• You’re committed to learning and growth, open to training, reflection and supervision, and keen to develop your practice over time.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Monday 2nd and Tuesday 3rd February online via Microsoft Teams

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Location: London, hybrid - minimum 1 office day each week
Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

We are looking for an experienced Strategic Corporate New Business Manager to spearhead the development of new partnerships which drive our mission within Dementia UK’s Corporate Partnerships team. Building on significant growth and recent multi-million-pound partnerships with Nationwide Building Society and Deutsche Bank, you will play a crucial role in shaping our new strategy, whilst leading on the solicitation of high‑value, multi‑year strategic relationships across priority sectors.

You will lead the targeted pursuit of Dementia UK’s ‘dream partners’, whilst upskilling and empowering the wider Corporate Partnerships Team to take ownership of other new business opportunities. Collaborating closely with the Corporate Partnerships Lead, key internal teams such as Marketing and Communications, our Admiral Nurses and people with lived experience of dementia, you will design tailored, compelling propositions that bring mutual strategic value to life. This will involve strengthening our offer to partners, including Dementia at Work, volunteering and corporate fundraising products, alongside champion cross‑selling opportunities to ensure the most inspiring, integrated propositions for our prospective partners.

As the face of Dementia UK in the corporate arena, you’ll build meaningful relationships with senior stakeholders and steward passionate employee advocates, ensuring our visibility remains high and the impact of our prospective partnerships are effectively communicated.

The ideal candidate will bring a proven track record of securing six‑figure partnerships and significantly uplifting corporate income over sustained periods. We will also consider candidates with strong transferable skills and experience that closely align with the role requirements. You will have a determined, strategic and growth mindset that will empower you to make the role your own, accelerating the corporate new business function and, in turn, our vision of a world where no one faces dementia alone.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice

Job title: Media and Communications Manager

Contract: Maternity cover, 1 year from March 2026

Hours: Full time, 35 hours per week

Reports to: Head of Communications

Salary: £40-45k

Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP

Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home

Company Description

PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people’s health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products.

Role Description

This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand.

Overall accountability

• To effectively manage all content on PAGB website and microsites
• To effectively manage the PAGB brand and visual identity
• To organise, co-ordinate and support PAGB events
• To manage all aspects of PAGB’s media relations
• To be the first point of contact for all media enquiries
• To effectively market PAGB services, events and training
• To create, manage and oversee creation of PAGB newsletters
• To support internal communications

Key areas of responsibility include:

Website and digital communications

• Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience
• Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed
• Managing relationships with PAGB’s website developers to ensure ongoing maintenance, updates and technical support are delivered effectively
• Managing relationships with PAGB’s IT suppliers over domain name and security certificate renewals as required
• Managing the Health and Food Supplements Information Service (HSIS) website
• Managing website and communications data analytics and analysis

Marketing communications

• Marketing communications to promote PAGB’s services, events, and training to members and non-members using appropriate channels
• Developing and supporting communications via various media e.g. social media, podcasts and video
• Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB’s impact in key areas
• Managing PAGB’s partnership with the OTC Marketing Awards and other external partners
• Organising, coordinating and/or supporting PAGB events as required
• Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research
• Writing and managing external award nominations for PAGB, projects or individuals

Media relations

• First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care
• Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced
• Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages
• Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages
• Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade)
• Building, developing and maintaining relationships with PAGB media experts
• Briefing PAGB spokespeople on key messages and organising media training as required
• Producing written briefings for PAGB spokespeople to support press interviews
• Media and communications activity to support regulatory initiatives, such as reclassification or safety issues
• Day-to-day contact for PAGB’s retained media relations agency on the delivery of the Health and Food Supplements Information Service (HSIS)
• Building relationships with PAGB members responsible who are responsible for media within their respective companies
• Managing and updating the Media Group Members on PAGB’s Customer Relationship Management (CRM) system

Media monitoring

• Responsible for relationship with media monitoring service
• Responsible for identifying trends and flagging any areas of concern
• Identifying opportunities for PAGB experts via ResponseSource
• Regularly reporting on PAGB’s coverage in the media by creating monthly media dashboards and generating statistics

Brand and design

• Responsible for PAGB’s corporate branding, ensuring correct and consistent use
• Maintaining PAGB brand guidelines and document templates
• Using Photoshop and Canva to undertake basic design tasks inhouse
• Managing relationships with external designers and oversee design and production of corporate publications and documents

Internal Communications

• Responsible for creating and generating content for internal staff newsletter
• Supporting monthly internal communications meetings
• Collaborating with other departments on internal changes, employee initiatives, and sharing company updates

General

• Contributing to the development and delivery of PAGB’s strategy, plans and activity
• Reporting monthly on activity and results to inform regular member value communications
• Ensuring work is produced in line with PAGB tone and brand guidelines
• Staying up to date with new developments and best practice in the media and public affairs fields
• Any other reasonable requests from your line manager or management team
• Occasionally respond to urgent media enquiries outside of normal working hours, where required

Candidates applying should meet the below specifications:

Essential

• Experience of writing and producing engaging content
• Experience of developing and managing websites, ideally using Wordpress
• Experience of writing and producing online content and email newsletters
• Experience of working with the media and liaising with journalists and external stakeholders
• Experience of writing impactful copy, including press releases, comment pieces, and quotes
• Understanding of branding and design principles
• Ability and willingness to work at both a strategic and operational level

Desirable

• Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context
• Experience of working in a marketing or communications role
• Understanding of policy environment

Skills

• Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate
• A self-starter who can work on their own initiative
• Ability to absorb new and complex information quickly and communicate it effectively
• Excellent written/verbal communication and interpersonal skills
• Good organisational skills and excellent attention to detail
• Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities

About us 

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About Citadel 

 
Community Connectors forms part of the Citadel programme. Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them. 

About you 

We are looking for an outgoing, confident and skilled communicator, comfortable with building relationships, including for support, influencing people, and with public speaking. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.
 
About the role 

The successful candidate will be responsible for developing our London projects, continuing and growing the support we offer and relationships we’ve built. The focus of the role is volunteer management and support coordination: specifically the recruitment, training, support and supervision of volunteers; and overseeing the support volunteers offer

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme.  

ABOUT REEF-WORLD

The Reef-World Foundation is a registered UK charity that delivers practical solutions for marine conservation globally. They are a small but highly effective team of passionate individuals dedicated to achieving lasting conservation impacts where they are most needed. Starting in Thailand in 1999, we now operate globally, supporting governments, businesses, and communities to sustainably develop their coastal resources.

Today our team is committed to our mission to inspire and empower people to act in conserving and sustainably developing coastal resources, particularly coral reefs and related ecosystems. We are driven by our vision of a future where coral reefs are healthy and thriving.

In partnership with the United Nations Environment Programme (UNEP), Reef-World works to stop the environmental impact of the global marine tourism industry through the internationally recognised Green Fins initiative. The work focuses on buying more time for coral reefs to thrive by mobilising collective and urgent action through the marine tourism industry.

Our work involves supporting, inspiring and empowering governments, businesses, communities and individuals around the world to act in conserving and sustainably developing coral reefs and other coastal resources.

Main Purpose of the Role

The Fundraising and Communications Manager will play a pivotal role in driving Reef-World’s mission to protect and sustainably manage coral reefs and coastal ecosystems worldwide. This hands-on, senior position combines leadership of the charity’s fundraising and communications function with strategic oversight, ensuring that Reef-World maximises its global reach, secures sustainable income, and delivers compelling, mission-aligned messaging across all channels. This position reports directly to the Directors.

You will lead the development and delivery of income generation strategies while overseeing multi-channel communications, digital engagement, media relations, and brand stewardship. You will manage a small, dynamic team of staff, consultants, and volunteers, coordinating resources to support programme delivery and ensuring high-quality outputs that enhance both conservation impact and fundraising success.

You will join a remote, globally distributed, and diverse team, collaborating across multiple countries and cultures to advance Reef-World’s mission. You will be given autonomy to lead the fundraising activities of the organisation and will be encouraged to try new things and take ownership of the fundraising portfolio as a whole. This is an exciting opportunity for a driven, proactive, versatile professional to shape the charity’s growth, profile, and influence in marine conservation on an international scale.

Our Fundraising Landscape

We have had steady year-on-year growth in income since we were founded, with a shortfall recorded last year. The shortfall in income for the last financial year is down to our main donor, the United Nations Environmental Programme (UNEP) not being able to provide funds due to the global economic and political climate. This grant source is naturally very unpredictable in nature, however, we had previously successfully secured a year-on-year budget from UNEP since 2009.  You can see our financial history on our Charity Commission listing. Our financial year runs from June to May. For June 2024 to May 2025, our fundraising target is £425,000. We have secured £240,000 of this, and around a further £60,000 is unconfirmed but likely.  However, we have previously successfully secured a year-on-year budget from UNEP since 2009. 

So far in the current financial year, 65% of our income is grant income, corporate sector and commercial partnerships make up 17%, individual giving is 7%, and 11% of income comes from programme’s products and services. 

This role is replacing a Development Manager who joined in March 2024 and created this as a new role. Through her leadership and guidance we have strong foundations across all fundraising streams to build on. We would like the post holder to maintain our excellent track record for grant funding while further establishing and growing new sources of income, especially unrestricted income. We’re open to exploring most kinds of income generation but are particularly interested in exploring corporate fundraising and major donor opportunities and have good foundations upon which to build here.

Our Board of Trustees have a good understanding of the current fundraising landscape and the importance of investing in fundraising. 

Main Duties and Responsibilities

Strategy and Leadership

• Lead the development and delivery of Reef-World’s Fundraising and Communications Strategy.

• Provide strategic direction to a small team of staff, consultants, and volunteers.

• Set and monitor targets across fundraising, communications, and digital engagement, reporting progress to senior leadership and the Board.

Fundraising & Income Generation

• Develop and deliver a diverse income strategy with a specific focus on corporate partnerships, major donors, high-net-worth individuals (HNWI) and philanthropy.

• Support trusts and foundations fundraising in collaboration with the Directors and Programmes team.

• Oversee and maintain steady growth of the individual giving income stream.

• Ensure fundraising compliance, data protection, and effective risk management.

• Maintain accurate records in the CRM system.

Communications

• Oversee planning and production of content across websites, social media, digital channels, media, and publications.

• Act as a senior point of contact for outreach partners (press, media, and content contributors), ensuring consistent messaging and brand alignment.

• Maintain Reef-World’s brand and ensure consistent, mission-aligned messaging.

• Approve and guide design of key outputs, including annual Impact Report, newsletters, fundraising packs, and campaign assets.

• Lead high-level media relations and manage external agencies and consultants.

• Ensure digital platforms and campaigns effectively support fundraising and programme goals.

• Coordinate communications support for the Programmes team, ensuring timely delivery of materials that enhance programme impact and engagement.

People Management

• Provide supportive leadership to the Fundraising & Communications Officer and wider team.

• Manage one permanent Social Media consultant and two project based communications and design consultants.

• Contribute to recruitment, onboarding, performance management, and workforce planning.

• Foster a positive, collaborative team culture aligned with Reef-World’s Culture of Care.
   

General

• Promote organisational values, effective communication, and healthy working practices across the remote team.

WHAT WE’RE LOOKING FOR

We are seeking a dynamic, hands-on Fundraising and Communications Manager to join our remote, globally distributed, and diverse team. The ideal candidate will combine strategic thinking with practical expertise in fundraising and multi-channel communications, able to work relatively independently to build strong relationships, inspire colleagues, and deliver high-impact outputs. You will help Reef-World grow its reach, secure sustainable income, and amplify our mission to protect coral reefs and coastal ecosystems worldwide. You’ll be open to new experiences and adventures and be adaptable and flexible.

The following outlines the essential and desirable skills and experience for this role.

SKILLS AND EXPERIENCE

Essential

• Proven success in managing fundraising across multiple income streams to deliver income growth with specific experience developing major donor or corporate partnership programmes.

• Strong communications skills, with experience delivering multi-channel content (web, social, newsletters) and maintaining brand consistency.

• Ability to build and steward positive relationships with donors, partners, media, and stakeholders.

• Experience coordinating or line-managing staff, consultants, volunteers.

• Excellent strategic, organisational and planning skills with the ability to manage multiple priorities and track performance.

• Experience in monitoring and managing income and expenditure.

• Experience of developing and managing fundraising targets 

• Strong written and verbal communication skills.

• Understanding of fundraising regulations, GDPR, and ethical best practice.

• Experience using CRM systems for donor/supporter management.

• Understanding of the needs of a small charity and willingness to carry out both more basic administrative work and more high-level strategic tasks

• Ability to work independently and collaboratively within a remote, international team.

Desirable

• Success in securing multi-year grants, multi year corporate partnerships or developing new income streams.

• Experience working with media, PR, or digital analytics.

• Familiarity with marine conservation, environmental NGOs, or responsible tourism sectors.

• Experience managing external agencies or creative freelancers.

• Knowledge of design or content tools (e.g., Canva, Adobe Suite).

• knowledge of Google Workspace tools.

• Experience of working in remote teams.

Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone, from anywhere, with the required skills and experience: whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector. 

BENEFITS

Holiday entitlement

30 days a year.

Flexible working

The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid. 

Pension

For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.

Culture of Care

As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -

• Access to a team coach

• Access to personality type tool analysis for yourself and your team 

• Reflection days - dedicated time to reflect on your successes and takeaways

• Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)

• Dedicated, and respected, focus time throughout your working week

• Exemplary and effective internal communication mechanisms

• We are a parent and family friendly organisation, our Directors work flexibly around their children. 

• Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.

Staff

A small, friendly and ambitious team. Read more about our staff team and Trustee board.

“The Reef-World Foundation is a phenomenal place to work where everyone's contribution is valued and our team is able to punch well above our weight in terms of conservation impact. It has been an absolute pleasure to contribute to Reef-World's output for the last 3.5 years.” - James Greenhalgh, former member of staff and now Trustee

“Working at The Reef-World Foundation is an inspiring journey. Beyond professional growth, being part of a team actively engaging in marine conservation and witnessing efforts to protect our oceans make each day at Reef-World rewarding. It's a privilege to contribute to an organisation making a real difference in preserving our planet's marine ecosystems. The inclusive team and culture of care create a dream work environment!” - Joyce Yang, former member of staff

“I consider myself incredibly fortunate to be part of the Reef-World Foundation,  my time here has been a catalyst for both my professional and personal growth. Collaborating with passionate individuals sharing the common goal of protecting our marine ecosystems, particularly the coral reefs, has been an extraordinary journey. Moreover, the organisation's culture of genuine care surpasses expectations, something for which I am very grateful. In all honesty, working with Reef-World has been the highlight of my career, and I've never been happier professionally.” - Erin Canto, current member of staff

“It's inspiring and motivating to work with everyone in the team who truly believes in our work — working together towards the organisation's mission to have a global conservation impact. Reef-World has given me the opportunity to grow professionally and personally in the field of marine conservation, and I am truly grateful for that. I am very honoured to be part of this inspiring team that walks the talk!” - Teresa Moh, former member of staff

Reef-World’s Core Values 

• We empower our colleagues, our stakeholders, our partners and our supporters to have conservation impact. 

• We collaborate. Our approach is not competitive - the more we collaborate, the stronger the conservation impact we will have. 

• We are innovative. We are not afraid to break from the norm, and use innovative approaches and technology, for conservation impact.

• We stay optimistic in our decision making and in our approach to tackling global conservation issues. 

Reef-World’s Commitment to EDI 

Reef-World has incorporated an Equality, Diversity and Inclusion (EDI) framework into its recruitment processes, resulting in more than 50% of leadership positions within the organisation being held by female professionals. Additionally, we take pride in operating as a fully remote team, engaging in asynchronous collaboration across various time zones.

HOW TO APPLY

Please fill out the short application form on our website including uploading your CV and Cover Letter. (Note files should be in PDF format, max. size 20MB)

TIP: In your cover letter, don't just repeat the information in your CV. We want to hear who you are, how your experience aligns with the job requirements, and how your values and culture might align with ours. 

If you are selected for an interview we will reach out to you by email to set an interview date and time. We try wherever possible to get back to applicants that have not been accepted but due to the expected volume of applications we may not have the resources. If you do not hear from us by 1 February 2026, then unfortunately we have decided not to take your application further.

Applications close:  19 January 2026 (23.59 pm UTC)

Interviews (online):  Between 2 and 12 February 2026

Contract: Full time, fixed term until 16th February 2027 
Salary: £28,481 to £33,118 per annum
Location: Exeter, EX2 8ED 
Closing date: Sunday 18th January 2026
Interview dates: To be confirmed

Are you an experienced operational manager, who relishes a challenge, with a passion for pets and people? 

We’re recruiting a Centre Manager with strong leadership, organisational and communication skills to lead our Devon rehoming advice and behaviour unit in all pets, people, financial and compliance matters!

This is a great time to join the Devon Centre, with the chance for a dynamic leader who can quickly adapt and bring their own experience to the role. This is a fixed term contract role until 16th February 2027. 

More about the role
At our rehoming, advice & behaviour unit in Devon, our foster-based care and Home Direct Scheme ensures animals find loving homes without the stress of kennels. This means that we do not usually have pets staying onsite overnight and our roles may not include daily pet care, but no two days are ever the same. 

As Centre Manager, you’ll be responsible for all aspects of the Centre – pets, people, compliance and finances. Working closely with your Assistant Managers, you’ll inspire and empower your team, embed a culture of continuous improvement and ensure the highest welfare standards. 

This role is about leading people and delivering the strategy for the Devon centre. We have a skilled, passionate team, we need someone who can build great relationships and continue to meet the objectives of the centre. 

For many, the Centre will be the “public face” of Blue Cross so you will need to ensure that customer service is at the heart of every interaction. At Blue Cross we are ambitious, and the work carried out by our Centres is key in achieving our strategy and ensuring that ultimately, we help more pets. 

The standard hours for this role are 37.5 hours per week on a locally agreed rota to include weekends and bank holidays. The standard hours are 8:30 – 5 Monday – Friday, working 1 in 3 weekends (Sat and Sun), with flexibility where there is a business need. 

Want to know more detail? Great! We have attached a candidate pack and job description which hopefully gives you everything you need. 

 
About you 
You will be an inspirational leader with a proven track record of motivating, developing and supporting people in a fast-paced environment. You’ll bring strong operational and people management skills – able to set direction, take action and empower others to deliver improvements. 

Alongside your leadership strengths, you’ll also possess indepth knowledge of animal welfare and operational excellence from a similar environment. 

Confident and decisive, you’ll balance the needs of pets, people, and resources to achieve outstanding results. 

Resilient, empathetic and emotionally intelligent, you’ll thrive on challenge and approach every situation with a positive, problem-solving mindset. 

Knowledge, skills, and experience 

• Significant experience of successfully motivating, leading, and developing high performance teams, including setting clearly defined objectives, and managing performance in an animal welfare setting. 
• Strong knowledge of animal welfare/care, ensuring operational excellence in a similar animal welfare environment. 
• Experience of positively embracing and adapting to change by identifying, leading, and managing change in line with organisational objectives. 
• Financially aware and numerate. 
• Proven experience of working constructively and collaboratively with colleagues from different teams. 
• Interpersonal and consultative skills, including the ability to communicate, present, negotiate, influence, and build credibility with colleagues and external parties. 
• Experience of working in a commercial environment where the need to control costs and deliver high levels of service are important. 
• Significant experience of working in an emotionally charged environment, showing empathy, and demonstrating resilience under pressure and dealing with distressed people and animals. 
• The ability to demonstrate, understand and apply our Blue Cross values  
• Current full driving licence. 

How to apply  
Click the apply button below and complete the online application process before the closing date on Sunday 18th January 2026. 

The process will include: 

• First stage interview and site tour.
• Online Discovery Session. This will include scenario-based exercises and group discussions, giving you the chance to demonstrate your leadership style and approach to change while meeting colleagues. 

Blue Cross benefits 
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes:  

• Pro rata full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family  
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution  
• Professional fees paid with Continuing Professional Development and Personal development support 
• Life assurance  
• 20% discount on Pet Plan pet insurance  
• Enhanced family friendly policies  
• Recognition scheme  
• Annual volunteer days 
• Charity worker discounts across a variety of retailers

Hours: 37.5 hours

Salary: £42,213.23 FTE (depending on experience)

Contract type: Permanent

What can we offer you?

Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!

Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.

Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

The Role:

Putting client-centred care into practice requires the backing of the whole organisation, we are looking for a passionate and committed Clinical Team Leader to join our team within our West Midlands clinic. Within our Nurse led environment we have well-established protocols and support systems that reinforce a values-driven organisational culture, with a focus on care and leaving no one behind.

You will ensure the smooth running of the centre on a day-to-day basis by overseeing all clinical areas, safeguarding and supervision of the nursing team, co-ordination of doctors/surgeons/anaesthetists, being the main point of call for clinical and safeguarding matters and by being a part of the supervisory team.

As a registered Clinical Team Leader, you will be provided with a bespoke training package tailored to your clinical experience to equip you in delivering safe and effective abortion care to our clients.

Previous experience of working within sexual and reproductive health is not a requisite of this role.

Working within our clinics you will be joining a team of both clinical and non-clinical colleagues who empower our clients to make reproductive choices that are right for them.

To perform this role, it is essential that you have the following skills:

• Experience with leadership and leading a team
• Ability to work independently and use initiative
• Strong interpersonal communication skills for supporting our diverse client population
• Excellent record keeping
• Strong clinical knowledge and good analytical skills
• Good time management skills
• Ability to manage risk effectively, prioritising workloads accordingly
• Good IT skills (full training on internal programs will be provided)

Senior Fundraising Manager (New Business)

Salary£51,100 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (New Business)

Location: London/Hybrid

Salary: £51,100 per annum

Weekly Hours: 35

Reference: YMC1149337

We have an outstanding opportunity to drive new revenue streams to help young people.

YMCA England & Wales is seeking a Senior Fundraising Manager to lead the development of new high-value corporate partnerships. This role offers a unique career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work.

Our Corporate Partnerships team has recently been recognised at the Corporate Engagement Awards:

Gold – Best Educational Programme with Cadent Gas, for the Safe and Well Communities Project, supporting vulnerable people with energy efficiency, safety, and healthy living.

Silver – Best Alignment of Brand Values through Sponsorship with Vestey Holdings, for the Youth Ambassador Programme, giving young people a voice in policy and change.

As Senior Fundraising Manager, you will play a leading role in securing new partnerships of similar scale and impact. You will bring a strong track record in new business development—identifying, cultivating, and closing significant corporate relationships.  You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.

This is a senior position with scope to influence both the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. Managing a Senior Fundraising Officer, you will provide leadership and guidance, while also contributing to a collaborative and ambitious environment across the fundraising team.

The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a more strategic, senior role. You will be motivated by the chance to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Salary: £41,855 per annum

Hours: Full time or flexible hours considered

Location: Hybrid working - London based twice a week and the rest home working

Sadler’s Wells is a world-leading creative organisation, dedicated to presenting, producing and touring dance made today in all its forms. Sadler’s Wells commissions, presents and produces more dance than any other theatre in the world – from tango to hip hop, ballet to flamenco, Bollywood to cutting-edge contemporary dance. With an innovative, year-round programme of performances and learning activities, this is the place where artists come together to create dance, and where we welcome everyone to experience dance and be inspired.

The Role

The Major Gifts Manager will work closely with the Head of Individual Giving & Major Gifts to provide support on all gifts at £12,000 and above. The role combines face-to-face fundraising of the annual Major Donor levels of Artistic Director’s Circle and Avant Guardians, implementing the strategy to recruit further support at these levels as well as supporting recruitment at the Major Project Support level which begins at £50,000. There is regular and proactive collaboration with development department colleagues and the wider Sadler’s Wells team to deliver a dynamic programme of donor cultivation and stewardship.
 

What are my responsibilities?

Fundraising

• Manage the annual Major Gifts programme (Avant-Guardians and Artistic Director’s Circle), overseeing stewardship, retention and recruitment as well as the implementation of the five-year fundraising strategy of this income area.

• Develop and maintain excellent relationships with own portfolio of major donors as the ‘Primary Worker’

• Work with the Head of Individual Giving & Major Gifts to deliver special fundraising events for cultivating and stewarding Major Project Supporters and annual Major Gifts Supporters.

• Work with the Head of Individual Giving & Major Gifts to identify and cultivate Major Project Supporter prospects from current Sadler’s Wells donors.

• Support on administration of Major Project Support, including writing reports, gift agreements and stewardship touchpoints with donors.

• Along with other team members, support administration of Sadler’s Wells America, our 501 (c)(3) US entity.

• Build strong relationships with other departments and project teams to foster a deep understanding of, fluency with, and confidence in talking about the work and vision of Sadler’s Wells and related disciplines.
• Recognise and exploit key crossovers exist between all income areas (e.g. Individual Giving/Corporate Giving/Sponsorship/Trusts and Foundations) and liaise with colleagues as appropriate to ensure best results.

• Attend regular Development evening events as necessary.

• Network and gain knowledge across the fundraising spectrum.

Management and Administration
 

• Line Management and development of the Major Gifts Officer including carrying out annual reviews and objective setting.

• Ensure the team maintain accurate financial records and cultivation and stewardship plans.

• Ensure compliance with GDPR and other relevant legislation and regulations.

• Keep abreast of developments in fundraising best practice, new funding programmes and legislation and contribute to any changes in procedures and practices as appropriate.

• Represent Sadler’s Wells at external meetings and events.

Who should apply?

The successful applicant will demonstrate the following skills, experience, and personal qualities.

Experience and knowledge
 

• A proven track record in achieving fundraising targets from major donors at the £25,000 and above level

• A personal track record in initiating and securing new gifts and retaining support from individuals

• Experience of creating and developing strong relationships with supporters and stakeholders at all levels

• The ability to work both as part of a team, and autonomously

• Experience of managing expenditure and income budgets and in communicating and presenting financial information

• Thorough knowledge of fundraising database systems

• Experience of Line Management and supporting others within their role/s, with positive performance management

Skills and abilities
 

• Ability to think strategically and creatively and contribute effectively to department strategy

• Ability to work effectively under pressure and to meet challenging targets, multi-tasking and delegating where needed

• Excellent written and oral communications skills with keen attention to detail

• Excellent IT skills; including spreadsheets and presentation packages

• Proactive, entrepreneurial and creative in identifying new income sources

• Diplomatic, with a professional approach to good customer care

• Ambitious, collaborative and enthusiastic

• Available to work in the evenings on a regular basis

• Demonstrable interest in the performing arts

• Must currently hold the right to work in the United Kingdom

Additional, but not essential
 

• Experience of working within an arts organisation / charity

Why Work for Us?

You will be a key part of our mission to make and share dance that inspires us all and delivering our vision to create, through dance, a depth of connection beyond borders, cultures and languages, so we see ourselves in each other.

• You will get 25 days annual leave per annum (pro rata), with an additional 3 days after five years’ service

• You will be enrolled into the Sadler’s Wells Trust Ltd. pension scheme

• You will have access to our Employee Assistance Programme (EAP) to support your wellbeing

• Engage in learning and project opportunities to develop personally and professionally, and support your career journey

• You can access an interest-free Season Ticket Loan and a Cycle to Work salary sacrifice scheme

• You will be eligible for a death in service insurance policy covering twice your annual salary

• You will be encouraged to attend performances at both theatres with a discretionary allocation of tickets to employees (subject to availability), and a staff discount at the Garden Court Café

• We welcome everyone through our doors and encourage and enable people to be the best versions of themselves and to feel confident and capable in their roles

• We celebrate diversity in the dance we share and showcase, and in our workplace. We are working hard to be more inclusive and increasing access both on stage and off and have several anti-racism commitments to make lasting changes in the way we work

Application

To apply, please send Anna Ludeman your CV and a letter (max. 2 pages) letting us know why you would like this role and what you can bring to us here at Sadlers Wells.

Accessibility is incredibly important to us here at Valued Recruitment and at Sadlers Wells. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small.

We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.

Closing date: 26th January 2026

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

We are currently seeking a Building Operations Support Officer (Hard Service and Project Coordinator) on permanent, full-time basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

The Building Operations Support Officer (Hard Services and Projects Coordinator) role has oversight of all external maintenance contractors ensuring all periodical compliance checks are completed, and that onsite contractors are fully inducted and are equipped with the necessary permits to work. This role requires working closely with the Building Operations Soft Services Officer and the Building Operations Coordinator. 

The role ensures that Shakespeare’s Globe buildings (on site and off site) are appropriately maintained and in good conditions and working order; and will assist the Deputy Head of Estates and Capital Projects with the implementation of Health and Safety Policy across the Globe estate.  This role will form an integral part of the Building Operations Emergency Response and 24/7 call out team.

The team:

The Building Operations and Security (BOPS) team plays a central role in ensuring that the Globe’s environment remains safe, compliant, and fully operational at all times. This team oversees the maintenance and performance of all building systems across the theatres, offices, public spaces, the Swan Bar and Restaurant, and offsite properties, while working closely with The Security team to keep the site safe for audiences, staff, and artists.

Working with other departments, the team supports the smooth running of performances, events, education programmes, and commercial activities by maintaining high standards of building safety, life-safety systems, and operational readiness. As part of this team, the Building Operations Support Officer (Hard Services & Projects Coordinator) plays a key role in managing essential maintenance, coordinating contractors, supporting compliance, and contributing to the Globe’s emergency response arrangements.

The skills:

• Proven experience coordinating hard FM services within a complex estate.
• Practical experience working with and overseeing external maintenance contractor.
• Experience managing planned preventative maintenance (PPM) programmes and reactive repairs.
• Demonstrable experience maintaining and reviewing compliance documentation and statutory records.
• Experience supporting emergency response, call-out, or facilities-related incident management.
• Strong understanding of building compliance requirements, including Electrical testing, Legionella control water hygiene, Fire Risk Assessment processes.
• Ability to manage and prioritise a varied workload.
• Excellent organisational skills.
• Confident communicator and capable of liaising professionally with contractors, and internal stakeholders.
• Ability to maintain accurate records.
• Proactive, and consistently promoting a strong H&S culture.
• Calm, reliable, and responsive, with the ability to work well under pressure.
• High level of integrity and professionalism.
• Willingness to participate in a 24/7 on-call rota and attend out-of-hours incidents when necessary.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our linked main website/jobs page. To apply, please complete the online application form on our main jobs page by 5pm on Monday 19 January 2026.

If you have any queries on the application process or online form, please email the Recruitment Team - email on our main jobs page.