Senior health information officer jobs

Are you a charity finance leader looking to join an organisation that makes a real difference to people's wellbeing? Want to use your financial expertise alongside broad operational skills? Want to make a step-change, both personally and professionally?

Charity People have partnered with Coeliac UK, to help recruit their next Chief Finance and Operations Officer.

Advising and supporting people for nearly 60 years, Coeliac UK are seen as the global experts in the patient experience of coeliac disease. You will be responsible for leading all our Finance and Compliance requirements as well as our Central Operations functions (HR, Facilities, IT, and Programme Office).

As part of the senior leadership team, you will share responsibility for delivering the new strategy agreed with the Board and work closely with your team to drive an effective organisation. If you enjoy leading transformation, whilst ensuring quality of delivery across functions, this is the role for you. In return you will be joining as the Charity develop the way they work in order to achieve their new strategy - investing in people, technology and research to make life better for people affected by coeliac disease and ultimately find a cure.

Salary: circa £82,000-£87,000 per annum
Contract: 35 hours per week, Permanent
Hybrid: Office based in High Wycombe and you will be required to go to the office at least twice a week

Key duties and responsibilities will include:

• Work alongside the CEO and Senior Management Team (SMT) to develop and implement the Charity's strategy and business plans including setting and managing budgets, targets and outputs and reviewing progress against these.
• Develop and implement the strategy and business plans for Finance & Compliance and Central Operations (IT, HR, Facilities and Programme Office)
• Manage annual and 2-year strategic business planning to produce effective budgets and forecasts for approval by the Board of Trustees
• Lead the Programme Office that leads on standardised project tools, processes and operating practices, providing oversight of cross-functional activities and resource planning across the Charity
• Manage the implementation and maintenance of strong strategic and operational financial planning processes and controls to safeguard the Charity's finances
• Lead the Finance & Compliance and Central Operations teams to deliver against plans and work efficiently and effectively
• Oversee the development, recording, storage and updating of the Charity's Standard Operating Practices
• Understand the effects and implications of relevant government and Charity Commission policies, legislation and directives and develop effective strategies to integrate them within the Charity
• Ensure appropriate levels of insurances are in place to fully capture the needs of the Charity and reduce financial risk appropriately
• Provide the SMT, CEO and Trustees with regular and timely financial and operational reporting and insights that clearly identify opportunities and gaps and inform key decisions, planning processes and policies
• Work with Budget Holders to develop their financial understanding and ownership of individual budgets
• Oversee the effective management of financial resources to achieve the best possible ROI, delivering against the charity's objects
• Work with the Trustees to ensure the charity's investments are in line with the investment policies and ethos of the charity, and effectively deployed and properly managed
• Oversee the day-to-day financial and operational management of the Charity, including budgeting, monitoring, risk management and GDPR
• Provide strategic oversight and guidance to internal and external HR resource
• Prepare salary forecasts to demonstrate affordability and sustainability of staffing structures required
• Work with the CEO and SMT to develop and implement the Employee Value Proposition (EVP) for the Charity
• Work with the HR Manager and SMT to ensure that appropriate Diversity, Equality Equity and Inclusion (DEEI) policies and practices are in place, effectively implemented and monitored for the charity

Candidates applying for this role must have the following:

• Strong understanding of charity governance and Charity Commission requirements
• A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA)
• Experience of working in the charity sector with a good understanding of the charities SORP
• Senior level financial leadership and operational management experience
• Experience preparing and presenting financial and management accounts and reports.
• Experience of operational delivery in Central Operations functions
• Working knowledge of best practice programme management
• Supportive leader able to develop staff competencies
• High levels of literacy and digitally savvy
• Motivated, co-operative team player

Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.

This role will be closing on 12th January 2026
1st Stage interview 21^st January, 2026

2nd stage interview 26^th or 27^th January, 2026

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Events team sit within the wider Insight & Strategic Development team at Alzheimer’s Research UK (ARUK).  The purpose of the Insight and Strategic Development team is to deliver both long term and tactical insight that is grounded in a deep understanding of our audiences. We objectively influence evidence-based decision making, to drive forward organisational priorities for a cure. We do this by inspiring and challenging through our own expertise, working collaboratively to shape actionable insights and champion an insight focused mindset.

The Events team lead on the development and delivery of a wide range of events that stretch across the whole organisation. The key aims of the team are to ensure a consistent, professional, and highly engaging supporter experience whether through direct delivery or through consultation with teams looking to deliver events on their own.

The Events Administrator will work closely with the Senior Events Officer and wider Events Team to develop and deliver a first-class events programme for Alzheimer’s Research UK. The team comprises two Event Officers, two Senior Event Officers and one Senior Event Manager.

This role involves working alongside other team members on the planning and delivery of in-person, hybrid and online events, as well as providing administrative support and recording and reporting on events.

This role will be known internally as Events Executive*.

Key Responsibilities:

Events  

· To work alongside colleagues on the delivery of their events, including co-ordinating key tasks such as mailings, documentation and building event registration portals within EventsAIR, our events management software.

· To manage and monitor the Events and Conference inboxes, communicating with colleagues and supporters, as well as event participants and stakeholders. Responding to RSVPs and queries surrounding events.

· To source venues and suppliers for events that ensure best value for the charity and to ensure good record keeping of these contacts.

· To produce high quality support materials required for events, such as leaflets and merchandise, liaising with designers and suppliers and monitor the use of these across the charity.

· To prepare event documentation, including briefs, risk assessments and where applicable seating plans and supporting documentation if required.

· To attend some events; this may include some travel and work outside of ordinary working hours.

Team administration

· To maintain the events calendars, liaising with different teams within the organisation to keep these accurate and up to date.

· To maintain the Events Team’s folders, files and useful documents such as templates and ‘how to guides’.

· To manage the team’s Intranet page making sure that the content is up to date.

· To manage the resources for events and review the materials on a regular basis to see if they are fit for purpose.

· To ensure accurate record keeping of events activity on the fundraising database.

· To use the database to monitor and report on events activity and to manage communications for events.

 

What we are looking for:

· Confident working with computers, extensive knowledge of Word, Excel and Outlook

· Experience in an administrative role supporting multiple team members

· Experience of prioritising a diverse workload and working to deadlines

· Strong organisational skills with ability to prioritise competing tasks

· Ability to build and maintain strong relationships both internally and externally

· Excellent attention to detail

· An effective communicator able to work with stakeholders at all levels.

· Highly motivated and a team player

· Proactive and able to work independently using initiative

· Willingness to learn

· Flexibility and adaptability within the role when required

· Willingness and ability to work at events, often outside of core working hours

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.

About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.

Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:

· 35 hour work week

· 36 days annual leave

· 6% employer pension contribution

· EAP & welfare support

· Enhanced Sick Leave & Compassionate Leave

Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

Application deadline is 9am on Wednesday 28th January 2026

Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ

Please refer to the attachments for: 

o Job description

o Application form

Please note, we do not accept CV’s

If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.

Note:  We reserve the right to close this vacancy early should we receive sufficient applications.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Park Officer to join us on a full-time, permanent basis, working 36 hours a week, as well as some weekends and evenings for events. The postholder will be required to work onsite 5 days a week.

The Benefits

• Salary of £33,666 - £37,921 per annum, depending on experience, plus an on-call allowance of £3554 per annum
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a rare and rewarding opportunity for an individual with a decent grasp of all things landscape, parks, horticulture and heritage-related to join our iconic and nationally treasured organisation.

You’ll get to enjoy the privilege of working in St James’s Park, one of the most historic and high-profile parks in the country, gaining first-hand experience in a unique environment where world-class landscapes, major events, heritage assets and daily public life come together at the very heart of London.

In return for your commitment, you’ll be supported to grow your skills and confidence through meaningful collaboration with experienced professionals, as well as terrific learning and development schemes.

So, if you’re looking for a career that combines purpose, variety and an extraordinary setting, apply today!

The Role

As a Park Officer, you will support the safe, smooth and welcoming day-to-day operation of St James’ Park.

Working closely with the Park Manager, Assistant Park Managers, Head Gardener, Senior Wildlife Officer and Volunteer Manager you will play a role across a wide range of park operations, from horticulture and estates activity to events, sustainability and public engagement.

You will support events and filming activity, liaise with contractors and estates teams, respond to enquiries from park users and stakeholders, and help maintain clear, engaging signage and public-facing information. This will include working on some weekends and evenings for event monitoring.

Additionally, you will:

• Carry out regular inspections of park facilities and infrastructure
• Monitor playgrounds, amenities and park furniture
• Assist with estate developments and compliance with licences and permits
• Help manage the park vehicles fleet and participate in the duty management on-call rota
• Ensure compliance with health and safety regulations whilst promoting a safe workplace and minimising risks

About You

To be considered as a Park Officer, you will need:

• Experience working at medium or large events at an operational level
• Report writing and proofreading experience
• Knowledge of Health and Safety principles, roles and responsibilities
• A basic understanding of best practice and technical matters relating to landscape, parks, horticulture and sustainability
• Good communication, interpersonal and negotiation skills
• A full, valid driving licence

Other organisations may call this role Park Management Officer, Park Operations Officer, Technical Officer, Urban Park Officer, Park Ranger, Park Warden, Forest Ranger, or Countryside Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Park Officer, please apply via the button shown. Successful candidates will be appointed on merit.

The postholder will play a key role in advancing the communications, campaigns and public affairs work of Southall Black Sisters (SBS), strengthening the organisation’s public profile and amplifying its mission to end violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant women.

The role will support the development and delivery of strategic communications and campaigns that promote SBS’s services, policy priorities and advocacy work, with particular attention to immigration and no recourse to public funds (NRPF). Working collaboratively with SBS colleagues, project partners and, where appropriate, victim-survivors, the postholder will help ensure SBS’s communications are impactful, ethical and grounded in lived experience.

Through creative and strategic use of digital, media and public-facing platforms, the postholder will contribute to raising awareness, influencing public discourse and strengthening protections and rights for Black, minoritised and migrant victim-survivors.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Battersea is entering an exciting phase of innovation and transformation as we continue into the second year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.

We currently have a permanent opportunity for someone to join us as a Direct Marketing Officer - Regular Giving (Lottery & Lead Generation).

As part of this role, you will manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. You will be recruiting, retaining and upgrading regular donors to generate agreed income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. You’ll also be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 11th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): w/c 19th January 2026

For full details on the role, please download the recruitment pack.

Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.

You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.

As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.

This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.

This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.

Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.

Key Duties and Responsibilities

· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base

· Develop and produce volunteer recruitment and information material for our public events, website, and social media

· Monitor and screen incoming volunteer applications and make first contact with applicants

· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days

· Support with the development and delivery of a standardised volunteer induction.

Volunteer Management

· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.

· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)

· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.

Volunteer Training

· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training

· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.

· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.

· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)

 Volunteer Database Management

· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).

· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.

Linkwork Project Support

· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).

· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.

· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.

· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.

· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions

· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.

· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.

Stakeholder Management

· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.

· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.

· Work on volunteer incentives, recognition and reward schemes across the year.

Other Duties

· Attend supervision and identify your own training and support needs with your supervisor.

· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.

· Keep up to date with best practice and legislation in the volunteer sector.

· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies

· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area. 

About MSF UK

Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, effective and accountable.

MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. MSF UK is entering an ambitious new strategic period to 2031, with a clear goal: to significantly grow our income and maximise the financial contribution we make to MSF’s medical humanitarian operations. Finance has a critical role to play in achieving this.

The Role

This is a newly created senior leadership role and a rare opportunity to shape how financial insight drives humanitarian impact.

As Head of Financial Planning & Analysis, you will build and lead MSF UK’s FP&A function, ensuring that resources are used wisely, investment decisions are evidence-based, and financial insight empowers colleagues to make the best possible decisions for our patients.

You will work at the heart of the organisation — partnering with senior leaders, fundraising teams and budget holders — to translate strategy into robust financial plans and ensure every pound raised delivers maximum impact.

What You’ll Do

You will lead MSF UK’s FP&A function to support better decisions, stronger financial sustainability and greater humanitarian impact. This includes:

• Driving strategic insight: providing clear financial analysis, modelling and advice to inform investment decisions, income growth and value for money.
• Leading planning and forecasting: owning MSF UK’s budgeting, reforecasting and multi-year financial planning processes.
• Strengthening financial reporting: ensuring timely, accurate and meaningful management accounts, KPIs and commentary for senior leaders and trustees.
• Partnering with the organisation: acting as a trusted advisor to senior leaders, managers and budget holders, strengthening financial literacy and accountability.
• Identifying efficiencies: working collaboratively to uncover opportunities for cost savings and improved use of resources.
• Building capability: line managing and developing the Finance Business Partner and continuously improving FP&A processes, tools and ways of working.

About You

You are a fully qualified accountant (CIMA, ACA, ACCA or equivalent) with significant experience in FP&A and a strong track record of using financial insight to influence decisions at senior level.

You combine technical excellence with empathy and purpose. You are comfortable working in complexity, skilled at explaining finance to non-financial colleagues, and motivated by using your expertise to support a mission that truly matters.

Why Join MSF UK?

You’ll join a values-driven organisation where finance is seen not just as a control function, but as a strategic enabler of humanitarian impact. You’ll be trusted to shape a function, influence decisions, and help ensure MSF reaches more patients, more effectively.

If you are motivated by MSF’s mission, thrive in collaborative environments, and want your financial leadership to make a tangible difference in the world, we would love to hear from you.

Recruitment timetable

Application deadline: Sunday 25th January

Shortlisting: week of 26th January

First stage interviews: week of 2nd February

Second stage interviews: week of 9th February

 

How to apply:

Please send your CV and letter of motivation to via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

This is an exciting opportunity to join The National Brain Appeal, a highly ambitious neurological charity with an outstanding track record. We have raised significant funds to transform research and care for people living with neurological conditions – from dementia and brain tumours to motor neurone disease and epilepsy.

Building on the success of our recent appeals, this role will play a pivotal part in expanding our major gifts fundraising and delivering a step-change in the impact of our work. We are seeking a highly experienced philanthropy and partnerships professional with a proven track record in generating major gifts up to figures, who will lead the creation of a new Development Board and work closely with senior supporters, clinicians and researchers to grow and deepen our networks.

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

• Possess a full driving license

Please see the job pack attached for further information on the role.

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
•  Access to an Employee Assistance programme which offers 
  both virtual and in-person support, 24/7 access to a GP 
  surgery web app, as well as lifestyle savings across online and 
  high street shops
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.

The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.

This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.

About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.

Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.

Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.

Key Responsibilities

• Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
• Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
• Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
• Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
• Manage budgets and resources effectively, ensuring maximum return on investment
• Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
• Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
• Lead on content, audience and stories strategies
• Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
• Support our income and growth through promoting public fundraising activities and supporting corporate partnerships 

Person Specification

• Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
• Proven ability to develop impactful campaigns across digital, print, and media channels
• Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
• Strong organisational skills, with the ability to manage multiple projects and priorities effectively
• Proficiency in marketing analytics and data-driven decision-making
• Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
• Ability to work collaboratively with various teams and external partners

What’s on Offer

• Salary: £60,000-£64,000

• Permanent
• Location: London, hybrid – 2 days in the office per week

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Digital Marketing Officer
£36,000–£40,000 (dependent on experience)
Chiswick, London (three days a week in their office)
Full-time, permanent
37.5 hours per week (Monday–Friday)
Closing date: 29th January
 
This health charity is looking for a talented Digital Marketing Officer to help raise awareness of their life-saving work and inspire people across the UK to take action. This role plays a key part in growing digital engagement, improving website performance, and using data and insight to drive continuous improvement across campaigns.
 
Working as part of a supportive and ambitious Marketing & Communications team, you’ll deliver and optimise digital activity across web, email, social media and paid channels, helping to increase registrations, supporters and fundraising income.
 
Key responsibilities:

• Deliver digital marketing activity across website, email, social media, paid campaigns and SEO/SEM, aligned with the wider marketing strategy
• Manage and regularly update website content using a CMS, ensuring content is engaging, accurate and conversion focused
• Plan, deliver and analyse email newsletters and mailings, including data handling and performance reporting
• Monitor and report on digital performance using tools such as Google Analytics or Piwik Pro, providing clear insights and recommendations
• Support the ongoing development and improvement of the website, working with internal teams and international colleagues
• Produce regular KPI reports and present findings to colleagues and senior leaders
• Work closely with data, IT and CRM teams to ensure accurate reporting, compliance and effective integration
• Keep up to date with digital marketing trends and share learning across the team
• Champion a culture of measurement, learning and continuous improvement

 
The appointed candidate will have:

• At least two years’ experience in digital marketing, with a proven track record of delivering results
• Strong written and verbal communication skills
• Experience using a CMS and CRM system, with basic HTML or coding knowledge
• Solid analytical skills and experience using digital analytics tools
• Hands-on experience with SEO, PPC and paid digital campaigns
• Confidence managing multiple projects, prioritising workloads and meeting deadlines
• Experience working with external suppliers or agencies
• A proactive, collaborative and flexible approach

 
If you would like to hear more about this role please send me your updated CV to [email protected].

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Facilities Officer / Office Administrator

Part Time, 25 hours per week (10:00 – 15:00 Mon -Fri) Permanent

Salary: £32,623 pro-rata (£23,302)

Location: Farringdon

MLC Partners are actively seeking a highly organised and proactive Facilities Officer/Office Administrator for a national, renowned charity – Turn2us. The purpose of this role is to ensure the smooth running of their lovely offices whilst acting as their Chief Fire Warden and First Aid Officer.

Within this role, you will be responsible for providing friendly services to all staff and visitors, maintain a safe, tidy and well organised office environment, keep abreast of all service provider/supplier management and carry out all health and safely and general office administration functions as required. This is an excellent opportunity to work with a meaningful and impactful charity in a superb location, amongst a friendly team, taking responsibility for their new, modern offices.

Responsibilities will include, but not limited to;

Office Administration:

• Maintain and update the Turn2us Office Handbook.
• Manage the shared Facilities mailbox and coordinate any requests.
• Manage the shared electronic diary and meeting room bookings.
• Support archiving, shredding, printing and photocopying needs.
• Manage stationery, kitchen and office supplies; order items when stock is low.
• Maintain an up-to-date list of approved suppliers and contractors.
• Support onboarding administrative tasks for new staff or volunteers (e.g., building access, induction to provide emergency information).
• Manage incoming and outgoing posts/deliveries, including the franking machine.
• Monitor the charity’s complaints inbox, referring messages to the appropriate members of staff and logging the charity’s responses

Workspace and facilities management:

• Ensure all workspaces and common areas are tidy, organised and compliant with office cleanliness and safety standards.
• Conduct daily walk-through checks to identify any issues with equipment, furniture, office fittings or cleanliness.
• Report faulty or damaged equipment promptly to the IT team and log issues for follow-up.
• Coordinate cleaning and all maintenance visits with approved suppliers.
• Liaise with building management for all building regulatory checks and emergency drills.
• Coordinate key annual and quarterly staff social events: 4x Office Chill Afternoons, Summer Staff Gathering and End of Year celebrations.
• Support the organisation of large group meetings/gatherings, including room set-up and refreshments.
• Office plants care and maintenance.

Health and Safety Administration:

• Organise health and safety inductions for new starters.
• As the Primary Fire Warden ensure enough fire wardens are trained and provide general fire safety information for all staff.
• Support fire safety processes such as weekly fire-alarm test results and ensuring fire-safety documentation is up to date.
• As the Primary First Aid Officer ensure enough first aiders are trained and maintain up to date staff medical records.
• Maintain office first aid kits and accident records.
• Assist with office-specific risk assessments under guidance from senior staff, including assisting with risk assessment maintenance on the health & safety platform
• Maintain inventories cleaning materials, and small electrical appliances.
• Ensure all office signage are clear and up to date with correct information.
• Organise annual site visits and equipment servicing where relevant (e.g., fire extinguishers, PAT testing, health & safety site visit).

Successful applicants should have previous experience in office management and /or administration, experience maintaining administrative systems and records and experience in health and safety administration.

As a minimum, you will be able to demonstrate the following skills and attributes:

• Strong organisation and time-management skills; able to prioritise tasks and meet deadlines.
• Excellent verbal and written communication skills.
• Confident in using Microsoft 365 (Outlook, Word, Excel, SharePoint).
• Able to work independently and take initiative while also being a supportive team member.
• Friendly, approachable, and comfortable interacting with a wide range of people.
• High attention to detail and a proactive approach to keeping spaces tidy and functional.
• A commitment to safeguarding and a willingness to undertake required checks/training.

How to Apply/Interview dates

To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.

We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.

Closing date of applications: 2nd January 2026

1st stage interviews: w/c 12th January (online)

2nd stage interviews: s/c 19th January (in-person)

Job summary

Job title - Fundraising and Membership Officer

Responsible to - Fundraising Operations Manager

Salary - £24,645 - £26,275 FTE per annum (pro rata) 

(£19,716 - £21,020 actual)  Exact salary dependent on experience

Hours of work - Part time - 28 hours per week (0.8 FTE).  We consider part-time/job-share and flexible working requests

Annual leave - 30 days + 8 bank holidays per year pro rata

Location - This role is hybrid - split between home working and our Bristol office.  You will be required to work a minimum of 50% of your hours from the office each week.

Job purpose

This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.

Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.

You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.

Key duties

Membership

• Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
• Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
• Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
• Maintenance and creation of the mailing lists for our membership magazine, InterAction.  Assist with the distribution of the magazine across all channels (post, email, audio).

Individual Giving & Trading

• Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
• Assisting with the administration of our Winter and Spring raffles and Lottery programme.
• Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
• Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
• Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required.  You will be required to work at least 50% of your hours from the office.
• Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required
• To positively promote the work and activities of Action for ME at all times
• To contribute to the team’s overall strategy delivery, annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person Specification

Experience and knowledge

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Minimum 2 years previous fundraising experience (desirable)

Skills and Behaviours

• A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
• Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
• Excellent written communication skills including creating reports to measure progress.
• Ability to use own initiative, solve problems, work independently and to work well in a team.
•  An understanding of data protection including UKGDPR
• Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
• An understanding of ME and the impact on people affected by it (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail