Service administration officer jobs

At Flame we are excited to see how God brings transformation through our work to those who have suffered war, terror or oppression. If you would like to be part of bringing God's healing and freedom we'd love to hear from you! 

This is an interesting and varied role offering scope for creativity. It is suited to someone who can effectively deliver projects, handle finances confidently, and excels at developing processes. Working closely with the Missions Director and other staff to provide technical and administrative support to the vision and mission of Flame.

Are you a highly organized and flexible individual capable of contributing across multiple operational areas? Namely HR, IT, Finance, Compliance, and Communications. The role demands excellent IT and communication skills, both written and oral. A strong eye for detail is essential for policy management and compliance, ensuring the charity remains legally compliant and delivers its missions safely and efficiently.

We're looking for someone who is confident, shows initiative and is creative in their delivery of the work.  Someone who can take on the responsibilities and run with them under limited supervision. 

We are a flexible employer and you will be joining a small supportive team.

About Us

Bath Preservation Trust (BPT) is an architectural and cultural heritage charity which campaigns for sustainability and design excellence in the World Heritage City of Bath. At our heart are the principles of informed advocacy, learning for all, and the provision of authentic heritage experiences at our four museums, through partnership working and online.

We believe Bath deserves excellence in design and contemporary sustainable development which is inclusive of all people and improves social and economic opportunities without compromising our unparalleled built heritage and natural environment.

Our museums and collections provide inspiring experiences, learning and insights from the past which help people deepen their knowledge through narratives expressed appropriately, knowledgably and equitably.

The Role

BPT is looking to recruit a Head of Finance who will manage a small finance team and be responsible for the financial systems and accounting of BPT and its 3 subsidiaries to ensure the sound financial management of these organisations.

As Head of Finance, you will also oversee the effective delivery of many of BPT’s administrative operations to enable the smooth running of the charity group and support the Chief Executive and senior leadership team with financial information; advising on financial strategies that align with the charities’ objectives.

You will report to the Chief Executive and work closely with staff throughout BPT, the Board of Trustees and the Finance, Audit and Risk Committee.

About you

To succeed in this role you will:

• Be a qualified accountant or QBE with substantial financial and management accounting experience.
• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service.
• Have an excellent understanding of financial and management accounting processes, financial reporting and audit planning as well as being adept at managing both your own and your team’s priorities.
• Working with the Leadership team, you will be a strong leader able to communicate well with your peers and teams members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders.
• Knowledge of SORP, Charity law and VAT
• In return for your hard work and dedication you will enjoy a wide variety of benefits including:
• Positive, collaborative, inclusive working culture
• Flexible working hours
• Flexible working arrangements (subject to agreement and the requirements of the job)
• 34 days annual leave (including public holidays) pro rata for part time staff
• Employee Assistance Programme
• Higher than statutory minimum company sick leave
• Cycle to Work scheme
• 0% loans for public transport season tickets
• Death in Service benefit scheme

We are an equal opportunities employer and welcome applications from all backgrounds.

Closing date 15th March

Interview date 26th March

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture.

With a newly integrated Partnerships Team spanning corporate partnerships and community fundraising, and an ambitious £5m appeal ahead, Acorns is now seeking a Senior Community Partnerships Manager to oversee and deliver the charity’s community fundraising strategy, driving c.£1m of income. The strategic focus will be on building more commercially productive relationships with SMEs, community groups, and associations across the West Midlands.

Reporting to the Head of Partnerships,  you will personally manage a portfolio of key community partnerships while leading and developing a team of three Community Partnerships Managers. While the team operates on a patch basis (Birmingham/Black Country and Worcester), you will take a lead on integration across Acorns, working closely with Retail and Care colleagues.

This is a superb opportunity for someone who has evolved from traditional community fundraising into more commercially-focused, regional partnerships.

About the role

As Senior Community Partnerships Manager, you will:

• Report to the Head of Partnerships and line manage three Community Partnerships Managers, ensuring plans are focused, targets/KPIs are set and met and ROI is prioritised
• Oversee key accounts worth circa £1m across the team, seeking opportunities to uplift/evolve, whilst delivering exceptional donor experience for SME, community group, and association partners
• Be the key account manager for a range of partnerships that have the potential for growth, are higher profile or have a wider geography than one patch alone
• Work closely with the Corporate Team to ensure smooth handover of partners with higher value potential or commercial complexity or in reverse for those that focus more on staff fundraising alone
• Network map and build relationships across key sectors, utilising Acorns senior leaders to open doors
• Contribute to the development of fundraising products and campaigns that appeal to community audiences
• Collaborate with Retail, Care and other fundraising teams to maximise referrals and cross-team opportunities

About you

Essential skills and experience: 

• Proven experience of growing income through regional community engagement, ideally within a charity setting
• Either line management or substantial coaching/mentoring experience
• Experience of working with community leaders
• Experience and evidence of first-class relationship management techniques and donor care
• Experience of organising events, managing volunteers, risk assessments and health and safety requirements
• Track record of cross-team working with examples of impact, ideally this will include collaborating with corporate partnerships teams

Desirable: 

• A blend of regional corporate relationship management and community fundraising experience, reflecting the strategic direction of the role

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Office & HR Assistant (10 month fixed term contract, maternity cover)

Aga Khan Foundation

The position

To support the AKF(UK) team by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness. The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (45%), and IT administration (5%).

KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate
• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee
• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee
• Support the greeting and receiving of AKF (UK) guests at AKC
• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required
• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties
• Manage the meeting schedule for All Staff Meetings
• Support the management of the organisation’s travel agent
• Support the management of the organisation’s mobile phone provider
• Arrange couriers for AKF (UK) employees as required
• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies
• Maintain the equipment purchasing guide with input from the IT Department
• Support the management of GDPR data lists and data requests

 
HR, Health, safety & security administration (45%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date
• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required
• Support recruitment processes by placing job adverts internally and externally
• Preparing and sending out offer letters and contracts as directed by the Head of HR
• Support the onboarding process including sending reference requests and background check requests
• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary
• Add new members to benefit schemes such as the private healthcare plan 
• Arrange leaving process for AKF (UK) employees and ensure all equipment is returned
• Support the Head of HR with the administration of the HR Management System (MyAKF)
• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk
• Provide MyAKF system training to new starters.
• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature
• Provide Visa invitation letters to visiting delegates/employees.
• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.
• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)
• Act as a AKF (UK) First Aider including obtaining annual certification
• Create and cultivate an office culture that contributes to the happiness and well-being of all employees. 

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment
• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis.

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave

The requirements

Qualifications

• Educated to A-Levels desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail
• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs
• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers
• Comfortable working independently and under minimal supervision but also forming an essential component of a team
• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications
• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration
• HR administration experience is desirable.
• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines
• Proven ability to deliver a consistently high level of accuracy in preparing and entering information
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Must have right to work in the UK.
Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Sector

Social Development

About the Agency

The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.

Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.

Project Accountant ​

​Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

​This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. Brain Tumour Research is seeking a qualified and experienced accountant who is able to join our team on a Fixed Term contract (2-4 months) to support our team and undertake some important projects.

​​As the Project Accountant you will play a crucial role in helping the charity meet its strategic plans and objectives. You will be reconciling transactions between our internal records and those of our external partners, developing our cashflow model for our granting programme, housekeeping on our VAT records and more.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have outstanding attention to detail and experience working with Access Financials and/or Access CRM?
• Are you a qualified and experienced accountant?​
• Are you able to start as soon as possible?

​Have you answered yes to these questions?

Do you want the chance to make a real difference? 

​If you are excited to learn more about this position, please take a read through our recruitment pack. 

If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

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​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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Closing Date: 29th March 2026

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Do you want to help shape strategy by turning data and evidence into insight that drives mission, growth, and learning? Do you have the skills to help a complex organisation understand what is working, what could improve, and how to adapt in a meaningful way?

The Diocese of Rochester is seeking a Data Insights & Evaluation Adviser to lead the development of a coherent, organisation-wide approach to data, evaluation, and learning across the Called Together programme. This role goes beyond routine data collection or dashboard creation – it’s about sense-making, judgement, and enabling learning to support parishes, deaneries, and diocesan teams in achieving sustainable impact.

This is an exciting role for someone with analytical expertise, strong communication skills, and the ability to work relationally across a wide range of stakeholders.

About the Role

· You will provide leadership in monitoring, evaluation, and learning (MEL), ensuring data and evidence are used effectively to inform decisions and enhance mission. Your key responsibilities will include:

· Leading on data, insights, and evaluation across the Diocese to inform strategy and action

· Integrating quantitative and qualitative evidence from parishes, programmes, and external sources

· Translating complex data into clear, accessible insights and narratives

· Designing and embedding a comprehensive MEL framework with appropriate indicators and learning loops

· Designing, building, and maintaining dashboards and visual tools (e.g. Power BI)

· Producing reports for governance, leadership, and project teams

· Providing analytical support to enable data-driven decision-making and project delivery

· Ensuring data integrity, quality, security, and GDPR compliance

· Collaborating with national Church teams and external partners to align evaluation with wider priorities

About You

· A minimum of five years’ relevant professional experience in data, insights, evaluation, research, MEL, or learning-focused roles, with evidence of senior responsibility, autonomy, sound judgement, and practical organisational application.

· Aligned with the mission and ethos of the Christian Church and the Diocese of Rochester

· Educated to degree level in a relevant field, or with equivalent professional experience

· Experienced in data, insights, or evaluation activity in complex, multi-stakeholder environments

· Skilled in working with both quantitative and qualitative data to generate actionable insights

· Proficient in Microsoft Excel (advanced formulas, pivot tables, data modelling) and Power BI (DAX / M code)

· An excellent communicator, able to present findings to senior leaders while working constructively with colleagues unfamiliar with data

· Organised, flexible, and able to travel across the Diocese, including occasional evenings or weekends

It would be advantageous if you also:

· Have experience in charity, voluntary, public, or faith-based sectors where impact is complex

· Understand the structure and culture of the Church of England, dioceses, and parish life

What we can offer:

• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: 8 March 2026

Interviews will be held on:  16 March 2026

SENIOR EXECUTIVE ASSISTANT

Strategic Senior Executive Assistant role with Mission Aviation Fellowship International (MAFI), supporting the CEO and Executive Leadership Team across a global Christian mission bringing help, hope and healing to isolated communities through aviation.

Why work for MAF International?

• Strategic role supporting global Christian leaders within a supportive, faith-centred global team environment
• 22 days annual leave plus bank holidays
• 10% employer pension contribution and Life insurance (3× salary)
• Location: Hybrid – minimum one day per week in the Cranfield or Ashford office, plus international travel opportunities (around one week per month)
• Contract: Full time (37.5 hours, trust based pattern across time zones)

Mission Aviation Fellowship International is a global Christian organisation using aviation to reach people living in poverty, conflict or extreme isolation. With an 80 year history and programmes across Africa, Asia and beyond, MAFI is undergoing a major global transformation to strengthen and unify its impact. 

We’re looking for a highly capable and relationship focused Senior Executive Assistant who thrives in an engaging global environment and enjoys supporting senior leaders to operate at their best. You’ll coordinate complex schedules, manage information flow, support governance processes, and build strong working relationships across different cultures and time zones. 

You will:

• Coordinate the CEO’s global calendar and prepare briefings and documents
• Support Executive Leadership Team meetings and rhythms across time zones
• Manage board logistics, agendas, papers and minutes
• Oversee digital workflows through Teams/SharePoint
• Plan international itineraries, visits and events
• Build positive relationships across MAF’s global network
• Model and participate in MAF’s Christian ethos and spiritual life

This role is ideal for someone organised, confident working across cultures, calm under pressure and committed to supporting leadership within a mission driven organisation.

This role is subject to a Basic DBS check.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:

• Closing date: Wednesday 18 March 2026
• Charisma vetting interviews must be completed by: Tuesday 24 March
• 1st Interviews with MAF International: w/c 30 March 2026
• Final Interviews with MAF International: w/c 6 April 2026

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities

First round interviews to be held on W/C 16 March 2026

Second round interviews to be held on W/C 23 March 2026

Research Grant Manager - FTC

ARUK is migrating to a new grants management system, Flexigrant, creating an exciting opportunity for a Research Grants Manager to act as the product owner for ARUK’s grant-making processes. This role will sit at the intersection of research funding, systems delivery, and stakeholder engagement. You will be responsible for configuring, embedding, and continuously improving Flexigrant to support ARUK’s grant-making activities across the full funding lifecycle — from scheme design and application, through peer review and funding decisions, to post-award management and reporting.

Working closely with colleagues across the Research Funding team, the wider Research Directorate, and external partners and providers, you will ensure that ARUK’s grant processes are robust, user-centred, efficient, and scalable. This role is vital to enabling ARUK to fund the best dementia research and to support and engage our funded research community.

This role sits in the Research Directorate, an ambitious, supportive and friendly team funding world-class research to transform the lives of people affected by dementia.  We’re looking for someone with research management experience, a good eye for detail and enthusiasm for improving systems and processes in a complex research funding environment. 

This is a 12-month FTC

Key Responsibilities:

Grant Product & System Management

· Act as a subject matter expert and system owner for ARUK’s grants management system, Flexigrant.

· Lead the ongoing configuration, implementation and optimisation of Flexigrant, working closely with team across the Research Directorate to embed their funding schemes and workflows.

· Support the Senior Research Funding Manager to work in partnership with the external system provider to support system development, issue resolution and updates.

· Configure and open grant schemes, build application and review workflows, manage access and permissions, and create data exports to meet internal and external needs.

· Develop and maintain system guidance, documentation, and training materials for internal users and external stakeholders.

· Champion adoption of Flexigrant across the organisation, promoting best practice and continuous improvement.

Grant Programme Delivery

· Support the operational delivery of ARUK’s grant-making activities, from scheme launch through peer review to funding decisions.

· Work with the Research Grants Manager (pre-award) to support the development and delivery of expert review processes, ensuring fair, transparent assessment in line with AMRC principles.

· Work with the Research Grants Manager (post-award) with award and post-award management, including monitoring research expenditure, milestone reporting, and post-award change requests.

· Maintain accurate, high-quality grant data and records, ensuring internal and external stakeholders have access to reliable and timely information.

Stakeholder Engagement & Collaboration

· Act as a primary contact for internal teams requiring grant information or data from Flexigrant.

· Support applicants, reviewers, and grant holders by providing clear guidance throughout the application, assessment, and award lifecycle.

· Work collaboratively with internal teams such as Science Communications and Philanthropy to support effective communication of funding opportunities and grant outcomes.

· Represent the charity at relevant external meetings and events.

Knowledge, skills and experience needed:

· Degree in a life science, health-related, or relevant discipline.

· Experience of grant management or research funding administration within a charity, research organisation, university or funder, with experience supporting the full research funding lifecycle, including application, peer review, funding decisions, and post-award management.

· Practical experience of working with a grants management system or similar complex business system (e.g. Flexigrant, Grant Tracker, Salesforce, Worktribe, InfoEd, etc.) with experience of configuring or supporting funding schemes, workflows, or processes within a system or platform.

· Experience working collaboratively with a range of internal and external stakeholders, including researchers, reviewers, and colleagues across multiple teams.

· Understanding of fair and transparent peer review processes and commitment to best practice (e.g. AMRC principles).

· Strong attention to detail, with experience managing accurate data, records, and reporting.

· Ability to take ownership of a system or process and drive continuous improvement. Strong organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously.

· Excellent written and verbal communication skills, with the ability to produce clear guidance and explain complex processes to different audiences.

· Ability to work collaboratively and build relationships with a range of internal and external stakeholders.

· A proactive attitude and someone who can work independently.

· Strong problem-solving and analytical skills, with a pragmatic and user-focused approach.

· Comfortable working in a changing environment and responding to evolving organisational needs.

· Commitment to equity, diversity and inclusion in research funding and ways of working.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us at via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Job title: Immediate Support Coordinator – North Wales (Welsh Speaker)

Reports to: Immediate Support and Debrief Manager

Salary: Salary of £26,500 per annum, pro-rata for part time hours

Location: Remote work with travel in the region

Hours: Part-Time, 22.5 hours per week, over 3 days, Monday, Thursday and Friday.

Post No: 2WISCPT1

Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru & 2wish:

2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are an All-Wales and part England charity providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.

The post holder will provide immediate and ongoing emotional and practical support to families affected by the sudden and unexpected death of their child or young adult.

Main duties:

Service:

• To initiate immediate support for a caseload of families whose children and young people aged 0-25 have died suddenly and unexpectedly across the region
• To contact all families within 24-48 hours of the referrals by telephone
• Complete an initial assessment of families’ needs to identify and plan the support as required in line with safeguarding and risk reduction
• Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
• To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
• To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity
• To liaise with other professionals working alongside the family to provide a holistic and multi-agency approach to support
• Attend relevant forums within the area
• To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
• To monitor the use of the memory boxes and ensure families have been offered a memory box
• To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
• Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
• Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
• To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
• To signpost and/or refer to other agencies as required that can provide support as needed
• Cover members of the support team for annual leave and/or sickness

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am – 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish currently offers a form of hybrid working and this will continue for the foreseeable future. This post is home based with travel across the region you are covering.

Additional benefits for our employees:

• An ‘Employee Assistance Programme,’ including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video.

Closing date: 6th March 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

Location: Reading, Hybrid (at least once per week to Reading Office
Hours: Full time
Salary: £27,790 per annum 
Contract Type: Permanent
Campaign Closes: 9th March 2026 
Interviews: Week commencing 9th March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

Core Purpose
The Wish Assist Coordinator is responsible for the facilitation and delivery of wishes on behalf of Make-A-Wish UK’s international affiliates, ensuring that each wish experience is unique to the child / young person, creating magical experiences for them to cherish.  The Wish Assist Coordinator is responsible for the facilitation and management of a large network of relationships primarily Make-A-Wish affiliates, partners and suppliers, but also the wish child and their family.

Key Responsibilities:
Wish Assist Delivery

• Manage and oversee a caseload of 70+ wishes, per annum.
• Work with our affiliates, suppliers, and volunteers to develop detailed event plans and facilitate bespoke wish experiences in line with the affiliate’s wish journey processes for international wish children.
• Manage and oversee 30+ RUSH wishes per annum
• Work with UK wish families to develop detailed event plans and facilitate bespoke wish experiences for UK based wish children with a short prognosis
• Prioritise workload effectively considering requirements for each wish and time difference between collaborating affiliates.
• Coordinate all required logistical aspects of the wish events, including transportation, accommodations, and medical equipment.
• Manage contracts, payments, and schedules with all third-party providers.
• Ensure timely delivery of services and materials.
• Ensure compliance with health, safety and legal requirements.
• Manage and oversee each wish to work within the individual specified budget with accuracy and care.
• Monitor and track all expenditures against individual wish budgets, ensuring all costs are accurately recorded on the Salesforce CRM system and aligned with financial policies, whilst sharing all expenditure with the originating affiliate.
• Identify and implement cost-saving measures without compromising the quality of the wish, negotiating with suppliers to secure the best terms.
• Procure £5,000+ in Gift in Kind income to be utilised on wishes.
• Ensure that each wish is magical and creates maximum impact for the wish child.
• Conduct post-event evaluation through conversations with affiliates and suppliers, to gather feedback and measure success.
• Working with the finance department, accurately and efficiently manage post-wish payments and invoicing to ensure wish costs are settled in a timely manner in line with Make-A-Wish SLAs.

Wish Assist Additional Responsibilities

• Support the Wishgranting Wish Assist Manager with wish forecasting and planning for Wish Assist wishes.
• Upload new Wish Assist requests to our Salesforce CRM system and keep accurate admin and data entry for efficient record keeping and communication between stakeholders in the wish.
• Ensuring all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures.
• Partake in regular forums regarding Wish Assist delivery with Make-A-Wish International and international colleagues to ensure best practice.

Safeguarding and Data Governance

• Ensure compliance with the organisation’s safeguarding policies.
• Complete mandatory safeguarding training and refreshers, as required.
• Promptly report any concerns or incidents regarding the safety and welfare of participants, particularly children and vulnerable adults, to the Designated Safeguarding Officer.
• Ensure that all wish events are conducted in a safe environment where participants feel secure and protected.
• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc).

Organisational responsibilities

• Within Make-A-Wish's performance & growth framework “Being Brilliant” initiate regular conversations with your line manager when you discuss your role objectives, personal development, wellbeing and other topics  
• Complete one Wish Discovery (meeting the wish children and their family to help them explore what their wish could be) and one fundraising event a year 
• Attend whole organisation meetings like monthly symposium and townhall as well as ad-hoc training opportunities as required; and as much as possible attend social events happening twice a year.
• Work with your colleagues across the organisation within the framework set in Make-A-Wish Ways of Working

Essential Criteria

• A minimum of 1-year previous experience in roles with a customer service or events management specialism 
• Experience in liaising directly with multiple stakeholders
• Excellent organizational, interpersonal, and administrative skills
• Excellent multitasking and task prioritisation skills

Skills, knowledge and behaviours required for this role

• High level of IT skills particularly in MS Office Suite 
• Knowledge of how to keep to a budget and work within financial constraints. 
• Experience working within a team environment but also able to work autonomously in a self-motivated way. 
• Excellent organisational and time management skills with the ability to be able to prioritise an ever-changing workload. 
• The ability to communicate effectively (written and verbal)  
• Strong relationship management and negotiation skills to communicate effectively with our affiliates, suppliers, and stakeholders.
• The ability to problem-solve and make appropriate decisions independently – or seek advice and support when required. 
• To be able to be flexible and open to change in a fast-paced working environment.
• Problem-solving and adaptability within a demanding case load of wishes
• Meticulous attention to detail to ensure every aspect of the wish logistics and wish admin are correct.
• Ability to handle stress and pressure when managing multiple projects simultaneously with emotional intelligence and resilience.
• Innovative thinking to plan and execute unique and memorable experiences for each individual wish family.

Are you an experienced HR Manager looking for a new challenge?

Do you inspire confidence in colleagues?

Can you handle a diverse workload?

The Diocese of Carlisle is looking for a

Human Resources Manager who will:

• provide high quality, reliable advice on HR law, policy and practice for clergy office holders and lay employees
• advise-on and implement HRM strategies, policies and procedures
• manage multiple recruitments
• oversee the development and operation of HR systems
• promote wellbeing and occupational health support across the Diocese
• ensure data protection compliance

Salary: £50,703 FTE 28 to 35 hours per week (other hours/flexible patterns of work may be negotiated) plus 15% non-contributory pension. Support with relocation costs.

Interviews: 26th March 2026 at Church House, Penrith

We are currently looking for a Senior Finance Business Partner to join our Finance team on a full time permanent contract, offering a salary of up to £65,000 per annum. 

The FP&A team provides the link between Finance and the rest of the organisation, recording and analysing data to add value to operational and strategic decision-making and develop the best possible, joined-up, financial management. Our mission is to ensure effective financial and risk management of Southbank Centre and be acknowledged as a key partner in achieving its aims and objectives.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

• Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
• Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
• Contract: Permanent with 6 months' probation
• Member of: Campaigns and Communications Team, and Fundraising Team
• Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
• Direct reports: Digital Officer
• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees

The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.  

This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives.  The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals. 

You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the

Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

Closing Date:

Sunday 29th March 2026 at 11.59 pm