Service development manager jobs
Society of London Theatre (SOLT) and UK Theatre are the membership bodies for the theatre sector, representing theatre producers, managers, owners and operators in London’s West End and across the UK. Theatre and the performing arts enrich our lives, strengthen our sense of belonging, and are a cornerstone of both the levelling up and growth agendas. Alongside the social and cultural impact their members deliver, theatre is a key part of the UK’s fast-growing creative industries, generating £2.39bn GVA, supporting 205,000 workers, and adding £1.94bn each year to local economies through audience spend.
SOLT & UK Theatre’s vision is a dynamic, sustainable and world-class theatre sector. Their mission is to champion theatre and support our members to thrive. Their shared priorities and focus are Membership, Audiences and Advocacy.
As part of their continued evolution, they are seeking a Head of Membership to lead the development and delivery of SOLT & UK Theatre’s membership offer, ensuring members are engaged, supported and able to thrive. Working closely with the Director of Membership & External Affairs, you will lead member engagement, services and programme activity; turning member insight and organisational priorities into high-quality, joined-up experiences.
This role is central to connecting membership, advocacy and operational delivery. You’ll build strong relationships with members, stakeholders and partners across the UK theatre sector, making sure member needs are clearly understood, addressed and reflected across their work, and helping shape a membership experience that feels relevant, responsive and genuinely useful. Alongside this, you will be responsible for leading the improvement of systems, member recruitment and on boarding, planning and reporting, and harnessing new CRM system to deliver value to members. Some evening and weekend work will be required
As an organisation that is committed to working in an equitable, diverse and inclusive environment SOLT & UK Theatre encourage applications from all backgrounds.
If you want to know more about the role or selection process, please visit the vacancy microsite at our Executive Search partners, Green Park.
Closing date: Sunday 29th March 2026 at 11:59pm.
In this dynamic role, you’ll be at the forefront of delivering agreed and dynamic plans to improve outcomes for people living with/at risk of diabetes.by working to reduce variation, and improve care, treatment and prevention via influencing and partnership working activity.
We’re looking for someone who can inspire and collaborate, building strong, positive relationships to increase understanding of diabetes. Your ability to influence and work together with others will help us support health system professionals and communities to improve diabetes care.
Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.
Please note that we require that the successful postholder must be based in the East of England., United Kingdom
The client requests no contact from agencies or media sales.
Introduction to Action Duchenne:
Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
- Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
- Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
- Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
- Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
- Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
Main Purpose of the Role:
To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.
Key Responsibilities
- Governance and Compliance
- Maintain and update governance policies and registers, and development of Standard Operating Procedures.
- Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
- Monitor compliance with charity law, GDPR, and other regulatory requirements.
- Coordinate annual policy reviews and ensure staff adherence.
- Risk and Audit
- Maintain and update the organisational risk register for quarterly Board review.
- Support internal audits and external compliance checks.
- Develop and implement risk mitigation strategies.
- Operational Efficiency
- Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
- Support budget monitoring and reporting in collaboration with Finance.
- Oversee contract management and supplier compliance.
- Reporting and Data
- Prepare governance and operational reports for the CEO and Board.
- Ensure accurate documentation and record-keeping for governance purposes.
- Be the organisation’s Data Protection Officer.
- Minute team meetings.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
Noah’s Ark Children’s Hospice helps babies, children and young people who are seriously unwell, and their families, make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.
We’ve been on a major upward trajectory in recent years, with more children being supported, more major hospitals being partnered with and more supporters donating. We’ve transformed from being an enthusiastic start-up delivering care in the community, to a serious player delivering major impact both in the community and at our state-of-the-art hospice building, The Ark, opened in 2019.
Philanthropy, which covers Grants, Trusts & Foundations and Major Donor fundraising streams, is pivotal to Noah’s Ark, typically accounting for around 50% of the charity’s voluntary income. This is an area of real expertise for Noah’s Ark, with much scope for further refining. The successful candidate will therefore be instrumental in taking this key income stream forward, add to an exciting portfolio and gain further training and support, working as part of a high-performing and super supportive team, ready for its next development phase.
The Grants, Trusts & Foundations Manager will work closely with and report to the Head of Philanthropy to develop the Trust pipeline, along with instrumental cross-team work on applications and reporting processes for other income streams. Whilst we work towards developing a more diverse funding model and navigate changes to the external Trust environment, sustaining and growing income from Trusts will remain vital.
The post-holder will manage a Philanthropy Officer (Trusts & Major Donors) and, together, they will be instrumental in taking the Trust programme to the next level, establishing lasting relationships with funders, securing new grants, increasing multi-year gifts and improving both quality and volume of applications and reports. They will also support the Philanthropy Officer, and the wider team, to the same end with their respective portfolios.
ABOUT YOU
You will be a highly organised, dedicated and reliable individual ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset, and be willing to engage with colleagues across the fundraising team and wider charity to create the greatest outcomes for the children and families we support.
You will have considerable experience fundraising from grant makers and will be able to demonstrate your success with securing high value gifts and building meaningful relationships. You will have confidence in your ability to make an impact through collaborative lateral thinking. You will also support other team members with their applications, as well as acting as a key liaison with our Care team to obtain latest information about service delivery.
If you have ample experience of fundraising from Trusts, have achieved outstanding success in a short period of time or have held a key position within a Trust programme, including securing numerous significant – ideally six-figure – grants, we would love you to apply.
Please refer to the Job description for further information on this role. Applications are being reviewed on a rolling basis so please ensure you get yours in early if you would like to be considered for this role.
Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.
Our diversity council is working hard to construct positive changes within our organisation. We are a disabilty confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.
We help children who are seriously unwell make the most of every day



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting people at a critical point in their lives? Do you believe everyone deserves to feel safe, respected, and supported?
We are looking for three Hostel Support Workers to join our team at a 14-bed, 24-hour hostel, where you will play a vital role in creating a calm, welcoming, and well-managed environment for residents experiencing homelessness.
Working day and evening shifts, you will provide practical, emotional, and safeguarding support to vulnerable adults, ensuring their welfare, dignity, and protection at all times. You will remain alert to risk, respond confidently to incidents or concerns, and follow clear safeguarding and risk-management procedures to keep residents and colleagues safe.
You will hold a small caseload of residents, offering person-centred, trauma-informed key-work support that helps individuals build independence, stability, and wellbeing. This will include encouraging engagement with support services, promoting positive routines, and helping residents work towards longer-term housing and life goals.
Working closely with colleagues across the service, you will:
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Maintain accurate records and case notes
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Communicate clearly with the wider team
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Deliver effective handover between shifts to ensure continuity of care and support
Above all, you will help foster an environment where residents feel safe, listened to, and encouraged, supporting them to move forward at their own pace.
This role is ideal for someone who is compassionate, resilient, and committed to making a meaningful difference—whether you bring previous hostel experience or are looking to grow your career in homelessness and supported housing services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bridge (East Midlands) has been helping homeless and vulnerably housed people since 1995, and our mission is to prevent and relieve homelessness across Leicester, Leicestershire and Rutland. We are a passionate and focused team, delivering vital services to those in need – including housing advice and support, mediation for young people and families, and food and fuel provision.
We are seeking an experienced and dynamic Income Generation & Business Development Manager to accelerate income growth, strengthen brand visibility, and champion our mission of homelessness prevention. This is a pivotal leadership role, central to strengthening our long‑term resilience and expanding our reach. You will be passionate for our cause and be driven by results to ensure that we can continue to deliver meaningful community impact.
Are you a proactive, goal driven, and high achieving leader who thrives on delivering exceptional results?
We are looking for an innovative, influential leader with the ability to inspire a small team to consistently achieve high performance.
If you’re ready to create and lead winning fundraising strategies that make a real difference in people’s lives, this could be the perfect opportunity for you.
We are looking for a natural self‑starter, with experience in developing or packaging fundraising propositions. You will have experience of managing events, as well as line management and CRM systems. You are an inspiring motivator, and someone who knows how to get the best out of your team. From cultivating high‑value partnerships to designing innovative fundraising campaigns and writing bids, you’ll drive progress, deliver measurable results, and position The Bridge as a leading voice in homelessness prevention.
If you’re driven by results, inspired by progress and ready to lead with compassion, influence and proactivity, we want to hear from you.
A Disclosure and Barring Service (DBS) check is required for this post.
We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.
Please note that it is preferred for the successful candidate to hold a full driving licence and/or have access to a vehicle
The ideal candidate will have a minimum of 5 years of experience
Some occasional evening and weekend work may be necessary
The provisional closing date is 12th March 2026. Please note that we may close the vacancy earlier if we receive applications from suitable candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Triage Worker for the Young Londoners Victim Services for a 6 month fixed term contract.
The Young Londoners’ Victim Service provides specialist support for children and young people who are victims and witnesses of crime across London to help them cope and recover from their experiences.
Salary: £27,000 - £29,000
Location: Based across Advance locations in Hammersmith, Finsbury Park and Stratford
Hours: 21 Hours per week over 3 days between 10am-6pm. One of your working days will be Monday, we can be flexible about when you do the remaining two days and will discuss further at interview.
Contract: 6 month Fixed Term Contract with potential to extend
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The Young Londoners’ Victim Service provides specialist support for children and young people who are victims and witnesses of crime across London to help them cope and recover from their experiences.
About the role:
Advance's Young Londoners Victim Service is looking for a Triage Worker who can provide individual assessment of impact and risk within the Young Londoners Victim Service Model, through dedicated telephone or online-based intervention and comprehensive, holistic intake processes.
In this role, you will provide high quality support to all victims and witnesses of crime, leading on initial impact and risk assessments and delivering immediate and short-term intervention to anyone affected by crime. Support will include providing resources, interventions, and information to all service users to support those affected by crime in understanding and asserting their rights and entitlements, facilitate access to additional services through signposting clients to other provision when appropriate, establish healthy coping mechanisms, and provide practical support and information.
About You:
To be successful as the Triage Worker you will need the below experience and skills:
You bring strong experience in coordination and administration which will enable you to manage referrals to the service on a daily basis. You ensure that all data and information is entered accurately into the case management system and manage the shared email inboxes responding to queries in a timely manner. You have previous experience of delivering a service and working directly with clients in a statutory, voluntary or community work setting. You demonstrate the ability to develop and maintain strong, constructive working relationships and partner with partnerships with relevant statutory and voluntary groups.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Sunday 22nd March 2026 @ 23:59
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Interviews are taking place w/c 23rd March 2026
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



About SPANA
For over a century, SPANA has been dedicated to transforming the lives of working animals and supporting the people who depend on them. We work with partners worldwide to increase access to essential veterinary treatment and campaign for better welfare standards. We also support owners as they develop the knowledge and skills to look after their animals with confidence and care.
About this role
Our Global Programmes Department (GPD) works on an innovative partnership model to deliver our mission to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive.
This exciting role will join our team on a 12-month fixed-term contract to support an ambitious work plan by scoping, defining and advancing key new project areas and strategic initiatives. The Special Projects Manager will work closely with our international partners and the wider organisation and will report to our Head of Programmes.
The successful candidate for this role will work on a diverse and exciting range of projects. The projects will seek to expand our impact through developing innovative approaches to achieving sustainable improvements in working animal welfare. These might include:
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exploring options for social business models, and assessing how they can be best applied to animal welfare in low-income settings
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scoping and developing synergistic partnerships with development sector actors
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country-specific analysis on specific challenges to working animal welfare in complex situations.
The Special Projects Manager will scope and analyse different project areas, collaborating with internal and external stakeholders and commissioning and overseeing subject matter experts, as needed, to progress different areas.
This role would suit an experienced, innovative and creative project manager who enjoys strategic analysis of complex scenarios with different stakeholders, interests and actors. Experience of research, policy and working across sectors would be an asset, alongside a commitment to social equity and our mission and values.
Contract, location and salary
This is a fixed-term, 12 month, full-time (34.5 hours per week) role. This is a UK-based position. Applicants must have the right to work in the UK currently and for the duration of the contract. The salary for this role is £50,000 per annum.
Further information and how to apply
Please review the job description for full details including a person specification. The deadline for applications is 23:59 GMT on Sunday 22 March 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager - Tiphereth
About Tiphereth
Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs.
Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make.
Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world.
Role’s Primary Objective
The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy.
In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications.
This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences.
Key Responsibilities
1. Strategic Leadership
• Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values
• Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue
• Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base
• Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks
• Build business cases for capital projects and new initiatives requiring external funding
2. Major Gifts and Philanthropy
• Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts
• Develop compelling cases for support and funding proposals for capital projects and programme development
• Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting
• Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions
• Maximise tax-efficient giving through Gift Aid and other mechanisms
3. Grants and Trusts
• Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work
• Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals
• Maintain accurate records of applications, outcomes and reporting requirements
• Build relationships with programme officers and foundation staff to strengthen future applications
4. Marketing and Communications
• Lead the development and implementation of Tiphereth's marketing and communications strategy
• Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties
• Develop engaging content including the Annual Impact Report, newsletters, social media and website
• Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention
• Raise Tiphereth's profile through media engagement, events and participation in sector networks
5. Community Fundraising and Events
• Develop and grow community fundraising income including individual giving, regular giving and legacy programmes
• Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values
• Support and coordinate third-party fundraising by community supporters
• Explore corporate partnership opportunities aligned with our ethos
6. Team Development and Management
• Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two)
• Lead, manage and develop team members, fostering a high-performing, collaborative culture
• Manage budgets for fundraising and marketing activities, monitoring performance and return on investment
• Provide clear reporting on fundraising performance to the CEO and subsequently to the Board
Terms and Conditions
Salary
ca. £50k
Annual Leave
33 days including public holidays, rising with service
Pension
Total contribution at 9% with auto-enrolment pension scheme
Probationary Period
Six months
Notice Period
Three months
Additional Benefits
Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel
Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check.
Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability.
Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)
The client requests no contact from agencies or media sales.
The Silver Line Helpline is recruiting for a Helpline Volunteer Co-ordinator to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.
As a Helpline Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high-quality, safe and compassionate service to older people. You'll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.
Working closely with colleagues across the Helpline, you'll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You'll work flexibly in a fast-paced, 24-hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well-trained, supported, and empowered to deliver a consistent, empathetic and safe service.
This exciting position offers hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.
This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis
In your Supporting Statement, please include examples of how you meet the Must Have criteria below.
Last day for applications Tuesday 10th March 2026.
Please note: Before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.
Must haves:
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P
Skills and knowledge
- Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style (A, I,T)
- Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
- Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
- Understanding and knowledge of mental health issues (A,I)
- Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
- Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)
Personal attributes
- Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
- Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
- Ability to adhere to policies and procedures (A,I)
- A commitment to promoting equality and diversity (A,I)
Great to haves
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in working in services to support older people (A,I)
- Experience in working in with volunteers (A,I)
- Experience working with colleagues remotely (A,I)
- Experience working within services that operate outside of normal working hours (A,I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
We are recruiting for a new general manager post.
Our General Manager will be a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences. This role is suitable for someone building a career in operations.
We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin support. You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.)
This is an ideal role for someone with strong administrative or company management experience who wants to help shape the culture and infrastructure of our much loved award winning inclusive theatre company.
Please see the general manager job description and application forms enclosed
The client requests no contact from agencies or media sales.
What we do
Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. This includes our Support Line, carers support groups, one to one support and support in hospitals. Some of our services are universal – open to all carers – and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds.
This role
Operational Managers at Carers Leeds play a crucial role in managing a dedicated team and overseeing key areas of our service delivery. The successful candidate will work with other Operational Managers and the Senior Management Team to ensure that the service we deliver is first class.
The postholder will manage a group of Carers Support Workers who provide support and advice to unpaid carers in Leeds. This includes ensuring the smooth running of the support operations and liaising with external partners. They will work with other operational managers to develop our services and to help coordinate our service delivery process.
The position requires strong leadership skills, confidence in overseeing several different areas of work and the ability to manage change.
We are a highly values driven organisation with a strong commitment to equality, diversity and inclusion.
Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you.
We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire.
In this role, you will:
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Support people affected by cancer through personalised care planning
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Connect individuals to voluntary and community sector support
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Build strong relationships with partners and clinical teams
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Support and supervise volunteers
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Help develop local referral pathways and increase the service’s reach
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Maintain accurate data and contribute to monitoring and evaluation
We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities.
If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you.
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan.
About the role
This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan.
Role specifics
As Head of Services, you’ll share responsibility for leading Shelter Scotland’s Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You’ll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You’ll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a thriving national charity, as part of a high-performing, ambitious Business Development team. You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families. The core area of your work will be working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners. As such, you'll be able to demonstrate:
∙ Strong organisational skills
∙ Attention to detail
∙ The ability to elicit and articulate great ideas
∙ Strong written and spoken communication.
You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design. You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services.
Your project management skills may have been developed in any sector, and may need further development, but your commitment to the work we do will be demonstrated by your enthusiasm and ability to learn. In Business Development we are a supportive team, with stimulating and challenging work and extensive opportunities to learn and to help Barnardo's transform the lives of the UK's most vulnerable children.
This is a full-time role (36.25 hours per week) based in the National Business Development Team. The role will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from an office 'hub that's nearest to where you live. Some travel may be required.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
If you would like to have an informal discussion about the roles, please contact
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Please note previous applicants need not apply.
The client requests no contact from agencies or media sales.


