Service improvement officer jobs
About the team
The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.
We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.
We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.
Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.
The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.
The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.
Key responsibilities
- Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
- Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
- Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
- Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
- Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
- Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
- Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
- Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
- Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
- Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
- Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
- Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
- Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
- Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
- Attend Impetus events to provide support to Philanthropy team.
Person specification
Essential
- Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
- Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
- Experience developing partnerships and managing an allocated portfolio of donor relationships.
- Excellent research and prospecting skills.
- Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
- Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
- Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
- Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
- Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
- Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
- A commitment to Impetus’ mission
- Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.
Desirable
- Knowledge of the youth, education or employment sectors.
- Experience fundraising for grant makers, infrastructure organisations or intermediaries.
- Digital fundraising skills.
- Ability to think innovatively.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 1st February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Tuesday 10th - Wednesday 11th February 2026.
2nd Interviews will take place on Tuesday 17th February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens. We are seeking a Head of Finance to lead on ensuring the financial health, operational effectiveness and organisational sustainability of the company.
As a senior leader, you will integrate finance, systems and people management so that we can deliver high-quality programmes in alignment with our Catholic mission and values. You will also be a key member of the Leadership Team, contributing to organisational strategy, planning and decision-making.
We’re a small team, so this role involves operational responsibilities as well as strategic leadership and oversight. We’re also a fully remote organisation, so we’re looking for someone who thrives in a remote working environment, who is highly organised, people-focused, and committed to excellence in service. You will also play an important role in helping us embed our emerging employee-owned culture as we move through transition in 2026.
If you’re a strong financial leader with operational leadership experience in a charity, SME, education or mission-driven organisation and feel inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.



The client requests no contact from agencies or media sales.
We are seeking a dynamic Carers in Employment Lead to drive a countywide initiative across West Sussex, engaging small and medium-sized enterprises (SMEs) to identify and support employees who have caring responsibilities.
You’ll lead outreach to develop new partnerships, deliver training, and work closely with employers to embed carer-friendly policies and practices, helping to create inclusive, supportive workplaces.
If you excel in stakeholder engagement, have strong project management skills, and a commitment to improving the wellbeing of carers, we’d love to hear from you.
Interview Date 11 February 2026
Role Summary
• Project Delivery & Coordination: Implement the Carers in Employment Project plan, ensuring milestones and targets are met.
• Employer outreach and campaigns: Coordinate outreach campaigns to engage SMEs through letters, emails, LinkedIn, and networking events. Organise and deliver employer engagement activities, including targeted campaigns during Carers Week and Carers Rights Day.
• Employer Engagement & Support: Promote carer-friendly policies and practices using resources such as the Carers UK ‘Employers for Carers’ toolkit. Provide advice and guidance to employers on flexible working, emergency leave, and statutory rights. Facilitate access to CSWS support services for carer-employees, including 1-to-1 advice clinics.
• Training & Awareness: Develop and deliver carer-awareness training sessions for employers and HR teams. Develop and share best practice resources for workplace carer support.
• Monitoring & Reporting: Track engagement metrics (e.g. number of SMEs reached, policies adopted). Prepare progress reports and contribute to impact evaluations.
• Partnership Development: Build relationships with business networks, Chambers of Commerce, local employability programmes and local employers. Explore opportunities for fundraising and in-kind support from corporate partners
• Work collaboratively with colleagues across Carers Support West Sussex to align the project offer with the wider support available in the localities.
• Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking. promoting carers as expert partners in care.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
Values we are looking for in candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
If you are still unsure if our organisation is a good fit, have a look at our Good Place to Work page and the results of our recent engagement survey. We can't wait to hear from you!
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please complete your application as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Job title: Head of Fundraising and Communications
Salary: £45,000
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
- Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.
Experience
- Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
- Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
- Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
- Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact
Skills and Knowledge
- Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
- Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
- Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
- Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tandridge Learning Trust is expanding, and we now have a new and exciting position for a HR Manager to join our Central Services team. We are looking for a strategic and operational HR specialist to work collaboratively with our Trust Leaders to successfully deliver a HR Business Partnering service and embed our values driven, positive culture.
The successful candidate will combine excellent technical knowledge of relevant people management legislation and compliance alongside a forward-thinking approach to develop an effective people function which attracts and retains the very best people. We would expect you to develop effective HR systems and processes and drive strategic projects and priorities to support our ambitious vision for children and young people.
We are looking for an outstanding individual to direct and lead our established, committed and hard-working HR team to drive positive change and continuous improvement across our group of schools. You would be expected to provide trusted professional advice to senior leaders on all HR matters and to ensure best practice standards are met in line with educational policy, whilst embedding a consistent, positive culture at every level to impact staff development and employee engagement and satisfaction.
The ideal candidate will:
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Have an unwavering determination to deliver excellent operational and strategic HR leadership across our multi academy trust
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Demonstrate proven experience in managing complex HR casework and an understanding of people management processes, legislation and best practice
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Be CIPD qualified (to Level 5) or have the comparative extensive HR operational and leadership experience at a strategic level
In return we can offer you:
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The opportunity to lead on the development of HR practices and processes in a growing and ambitious multi academy trust
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A professional mentor/buddy to support you throughout your first year
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An established HR operational team, a strong local HR network and HR forum
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Opportunities for professional growth and personal development
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Membership of a generous Local Government Pension Scheme
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A flexible working arrangement
Our vision is to empower every learner to excel and flourish within a culture of inclusion and high aspiration.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
We are looking for a proactive and organised individual ensuring that all of Ella’s premises, including the office, community hub, and safe houses, are safe, compliant, well-maintained, and a welcoming environment for staff and service users. This role combines practical facilities work with proactive oversight of supplier management and property maintenance systems.
You will play a key role in maintaining the smooth daily running of our operations, managing contractors and compliance records, and supporting Ella's growth and improvement in facilities management.
An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
Facilities management
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Oversee the maintenance and smooth operation of Ella’s office, community hub, and supported accommodation.
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Manage supplier and contractor relationships, including procurement, tendering, and ongoing performance monitoring.
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Coordinate and oversee maintenance, repairs, and refurbishments across all properties, ensuring work is completed safely and to a high standard.
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Maintain clear records of repairs, inspections, and contracts in the central facilities log.
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Ensure the office and community hub are fully equipped, stocked, and operational, maintaining an organised and professional environment.
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Ensure accurate stock records are maintained and inventories are completed across all sites.
Property inspections and maintenance
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Conduct regular inspections of all Ella’s properties to identify and address maintenance and safety issues.
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Manage the safehouse repairs and maintenance log, ensuring timely responses and communication with caseworkers and residents.
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Carry out minor maintenance and repairs directly where appropriate (e.g. light bulbs, fixtures, storage organisation).
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Liaise with landlords and external providers on significant property issues, ensuring clear communication and accountability.
Health, safety, and compliance
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Act as the main point of contact for health and safety matters in the Operations Manager’s absence.
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Ensure that all properties comply with statutory safety and maintenance requirements, including fire safety, gas, and electrical checks.
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Support in maintaining and updating compliance documentation, certificates, and maintenance schedules.
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Conduct regular health and safety audits and risk assessments, escalating issues to the Operations Manager as needed.
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Lead or support fire drills, first aid provision, and emergency preparedness planning.
Systems and administration
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Develop and maintain efficient systems for facilities management, including logs, checklists, and compliance trackers.
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Support the Operations Manager in reviewing policies and procedures related to facilities, health and safety, and risk management.
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Coordinate staff communications about ongoing facilities work or planned maintenance.
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Oversee inventory management, purchasing, and deliveries for office and property supplies.
Team and organisational support
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Contribute to creating a trauma-informed, safe, and welcoming environment across all Ella’s spaces.
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Support the smooth running of events or community activities at the hub, ensuring facilities are ready and accessible.
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Build strong working relationships with staff, residents, and suppliers to ensure responsive and effective facilities support.
Person specification
Essential
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Excellent organisational and time management skills.
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Keen eye for detail
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Ability to put effective processes and procedures in place
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Ability to manage multiple tasks effectively and work independently.
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Strong communication skills, both written and verbal.
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Basic understanding of health and safety requirements.
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Comfortable liaising with contractors and overseeing on-site work.
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Willingness to travel locally between Ella’s office and safe homes.
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A proactive and practical approach to problem-solving.
Desirable
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Experience in facilities or property management.
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Experience working with suppliers and contractors.
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Familiarity with trauma-informed environments or working in the charity sector.
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Basic maintenance skills (e.g., DIY tasks).
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
We encourage candidates to get in touch with us if you have any questions or are thinking about whether you might be right for the job. Please email us if you would like to set up a quick call.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Director of Finance and IT
London (Camden) | Hybrid working
Salary £90,000
Full time (37.5 hours) or 4 days per week considered
Thomson Foundation is an independent, globally respected organisation with over 60 years’ experience supporting free, ethical and trusted journalism around the world. At a time when reliable information has never mattered more, Thomson’s work is both impactful and deeply values-driven.
They are now seeking a Director of Finance and IT to join the senior leadership team at an exciting point in the organisation’s evolution.
This is a rare opportunity for a senior finance leader who enjoys combining strategic leadership while also being able to provide hands on support. You will work closely with the CEO, Board and senior colleagues to shape future strategy, while also getting into the detail to understand how things work today and where they can be improved tomorrow.
You will thrive in this role if you enjoy making your mark: strengthening systems, improving automation, streamlining processes and building robust, proportionate controls that suit a small, international organisation. This is not a role where you sit at arm’s length from the detail – you will be curious, practical and comfortable rolling up your sleeves, whether that’s reviewing processes, posting journals, improving reporting or driving smarter use of technology.
Alongside financial leadership, you will oversee IT, risk, compliance and governance across the Thomson Group, working with outsourced providers and internal colleagues to ensure systems are secure, efficient and fit for purpose. You will play a key role in delivering the Finance and Technology Transformation Plan, helping the organisation operate more effectively and sustainably as it continues to grow and adapt.
Thomson has a small, welcoming team and a collaborative, non-hierarchical culture. You will be joining an organisation where people are trusted, ideas are welcomed and impact really matters. The role is based in Camden, with hybrid working two days per week in the office.
This role will suit someone who is:
• equally comfortable thinking strategically and working hands on
• motivated by improving systems, automation and ways of working
• curious, detail-oriented and happy to implement change
• values-led and excited by working in a mission-driven, international charity
If you are looking for a senior leadership role where you can genuinely influence, improve and help shape the future of a highly respected organisation, this is an outstanding opportunity.
How to Apply
For more information, please contact Rosemary Pini at Allen Lane who is supporting on this role and happy to answer any questions.
Please apply by sending CV and supporting statement before 1st February
Carer Wellbeing Workers provide invaluable services to help improve carers’ resilience and ensure they are supported to maintain their caring roles. They provide tailored information and advice, practical, emotional and planning support, peer opportunities, contingency planning, active listening and through partnership working are pro-active in the identification of carers.
Using experience of working with adults and families, a working knowledge and / or lived experience of social care and health, the postholder will use excellent communication and interpersonal skills to offer carers one-to-one and group support either face to face, via the telephone or using virtual video mediums such as Zoom or MS Teams.
The role is a mix of remote / homeworking and community venues. You will be expected to be readily able to travel across Adur, Arun and Worthing to deliver carer support and on occasion to venues across the County to attend meetings and training as required.
Interview Date: 19-21 January 2026.
Key Role Summary
Information & Guidance: Offer tailored, personalised information, guidance, emotional, and practical support to carers, helping them navigate local services and make informed decisions.
Empower: Enable carers to communicate issues important to them, set their own priorities, and articulate their needs and wishes.
Community Presence: Work as part of the team to maintain a presence in the community, delivering support through various channels and formats.
Data Recording: Accurately record all interventions on the Client Record Management System to enable timely and informative reports, ensuring decisions are evidenced and all actions recorded.
For a full list of responsibilities, please refer to the Job Description in the Recruitment Pack.
Employee Benefits
• Training and Development: Opportunities for professional development and training.
• Flexible Working: Flexible working hours and remote working options.
• Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (inclusive of Bank Holidays).
• Healthcare and Employee Assistance Programme with perks and discounts.
• Enhanced Maternity/ Paternity/ Adoption Pay.
• Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.
Before you keep reading ...
Please do not see everything in this job advert as a "Must Have", but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not "Spot On". For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!
Our Culture and Diversity
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. At Carers Support West Sussex, we value everyone's unique history. Our doors are open to individuals of all races, religions or beliefs, abilities, ages, nationalities or citizenships, ethnic origins, marital, domestic or civil partnership statuses, sexes, sexual orientations, family structures, and gender identities.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.
Values we are looking for in Candidate
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.
We are committed to behaviours that support:
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed
Disclaimers
Please note we reserve the right to close this role prior to the stated end date, should we receive a sufficient number of applications. Please apply as soon as possible to be considered.
The client requests no contact from agencies or media sales.
Location: Camden Head Office/WFH (Hybrid - 2 days in the office)
Salary: £42,978 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 19th January 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Management Accountant at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
You will be joining a team of 8 committed and inspiring individuals who are committed to Solaces mission of preventing violence and abuse as well as providing services to meet the needs of survivors of gender-based violence, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. We are a looking for friendly and diligent individual to join our services and help us make a difference.
About the Role
The Management Accountant will work closely with the Head of Finance to enhance financial services and provide supportive management accounting at Solace. You will work alongside the Assistant Management Accountants to produce accurate and timely internal and external financial reports.
The Management Accountant will have line management responsibilities for the two Assistant Management Accountants.
In this role, you will prepare monthly income and expenditure reports for more complex allocated projects and the organisation as a whole, the monthly cashflow, funder reports and lead on the preparation of the budget and half yearly forecasting. You will ensure that management accounts are produced within established deadlines with commentary of financial reporting variances. You you will meet regularly with budget holders and be able to explain the accounts to non-finance colleagues. Provide project terms and financial information to the Director of Finance and Business Support and Head of Finance.
As part of your support to our business development plans you will provide fast responses to requests for support for pricing of new bids, grant applications, tenders and provision of other relevant financial information.
As part of the annual statutory reporting you will assist and support in the preparation of the year-end close and audit.
At all times you will support the Head of Finance to develop a business partnering approach between Finance and the widder organisation.
About You
The successful candidate will be a nearly or fully qualified accountant (ACCA, CIMA, CCAB) or qualified by experience and desirably with knowledge of charity SORP reporting requirements, with charity experience on multi projects accounting.
Able to produce accurate reporting on timely manner and able to work under pressure to meet deadlines. Strong team player as well as working independently. Can work with non-finance budget holders with clear communication skills. Have strong knowledge of Excel and of working with finance systems.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Robertson Bell is pleased to be supporting NSPCC in their search for a Financial Accounting & Control Manager to join their Finance & Procurement team on a permanent basis. NSPCC are the UK’s leading children’s charity, committed to ending cruelty to children and ensuring every childhood is safe and supported. They have been working to protect children for over 100 years, providing services, advice, and campaigning for change.
The Financial Accounting & Control Manager will report into the Head of Central Finance and lead a team of four, overseeing primary ledgers, balance sheet reconciliations, statutory accounts production, tax compliance, and treasury management. The postholder will be responsible for ensuring operational effectiveness and technical compliance across financial processes, while providing high-quality financial advice and guidance to colleagues across the organisation.
The organisation:
From their campaigns to their services, the NSPCC strive to make a difference in everything they do. They work with schools, provide support and advice for families and deliver therapeutic services. They undertake ground-breaking research, campaign for change, and run two free helplines providing support and advice: Childline (for children and young people) and Helpline (for adults seeking advice). Between 2016 and 2021, they helped make 6.6 million children safer from abuse - but they won’t stop until they stop child abuse and neglect altogether.
The key duties of this Financial Accounting & Control Manager will be:
- Lead the production of consolidated statutory accounts for NSPCC and its subsidiaries, ensuring compliance with SORP and accounting standards.
- Implement, monitor, and enforce internal financial controls to ensure integrity of ledger and reporting.
- Manage VAT, direct tax, and corporate tax compliance, including planning, returns, and negotiations with HMRC.
- Oversee cash flow monitoring and treasury management, including investment and banking relationships.
- Critically evaluate and improve financial processes, documenting procedures and ensuring adherence across the team.
- Manage month-end and year-end close processes, balance sheet reconciliations, and financial reporting.
- Lead and develop a team of Financial Accountants and Finance Officers, ensuring workload management and staff development.
The successful candidate will have:
- A CCAB-qualified accountancy qualification with experience in a complex financial environment.
- Experience producing consolidated statutory accounts and managing external audits, ideally within the charity sector.
- Proven experience in implementing, documenting, and enforcing financial controls.
- Experience managing, developing, and motivating a small team.
- Strong attention to detail, excellent communication skills, and the ability to convey financial information to non-finance colleagues.
- A proactive and solution-focused approach with experience of process improvement and compliance initiatives.
By joining NSPCC, you will have the opportunity to work for an influential organisation making a real difference to children’s lives.
This role will be based out of their offices near Liverpool Street, with two days per week required in the office and the remaining days remote. The salary on offer is £53,623 to £62,629 plus £3,366 London Weighting Allowance. Applications are being reviewed daily, so submit your CV for consideration ASAP to ensure you don’t miss out!
Introduction:
Norfolk Rivers Trust’s ambition is to deliver catchment-scale change to our water environments. We are dedicated to protecting our watercourses from pollution, improving habitat and ecological functioning of chalk streams and rivers whilst enhancing resilience to climate change.
Since its founding in 2011, the charity has grown to a team of over 30 passionate and enthusiastic employees. Together, we are delivering major projects such as river re-meandering and floodplain connections, farming and land management advice, new constructed wetlands, native species work and community engagement.
We’re now looking for a Finance Officer to help support our finance department and wider team with the daily finance needs of a small but ambitious environmental charity. Joining our diverse and passionate team means you’ll have the chance to make a real impact, not only on our people, but also on the environment we work so hard to protect.
Job description:
We are looking for a motivated Finance Officer to join our team and support the day-to-day accounting functions across Norfolk Rivers Trust and its trading arm Rivers Ecology Limited. In this role, you will work closely with the Head of Finance, helping to maintain accurate financial records, provide timely reporting, and support project teams with budget monitoring. This is a fantastic opportunity for someone keen to learn, develop, and implement new systems and technology to improve efficiency, while playing a key role in helping the Trust achieve its mission to protect and enhance our water environments.
Key duties and responsibilities
1. Financial Processes
- Ensure all financial activities are correctly entered into the company’s accounting system, including both purchase and sales ledgers, and the general ledgers for Norfolk Rivers Trust and its trading arm, Rivers Ecology Limited.
- Oversee supplier payments and prepare regular payment runs, managing new supplier details and bank amendments securely.
- Manage the sales invoicing process to ensure income is invoiced, recorded, and followed up promptly.
- Oversee monthly entry of staff timesheets and expenses into the accounting system.
- Complete and maintain timely bank reconciliations.
- Assist with preparation and submission of quarterly VAT returns.
- Manage intercompany transactions, ensuring accurate and consistent recording across the Group.
- Support the Head of Finance with the annual audit process through preparation of required schedules and documentation.
- Assist with monthly payroll tasks as required.
2. Financial Reporting
- Assist in the preparation of monthly financial reporting to ensure timely and accurate submission of management accounts with variance analysis and supporting schedules for internal review.
- Provide regular financial data and insights to the Senior Leadership Team as may be required.
- Provide financial reporting support for clients and funders, ensuring grant-related reports are accurate, compliant, and submitted on time and in accordance with grant conditions.
3. Compliance, Controls and Data Management
- Ensure all financial processing complies with internal policies, financial regulations, and relevant legislation.
- Maintain accurate, secure, and up-to-date financial records, ensuring appropriate document retention and audit trails.
- Ensure GDPR compliance when handling financial data.
4. Budgeting and Forecasting
- Support the Head of Finance in preparing annual budgets and forecasting tasks.
- Collaborate with Project Leads to track and report project finances, ensuring a clear understanding of income and expenditure to support budget management, facilitate decision-making, and handle project claims and variance requests effectively.
- Assist in preparing and managing cash flows as needed, ensuring effective monitoring and timely provision.
5. Systems
- Contribute to the development and continuous improvement of financial systems, controls, and procedures.
- Support the implementation and adoption of new accounting software and related financial systems, including assisting with data migration and process training where required.
6. Stakeholder and Funder Engagement
- Engage with external clients, grant funders, and partners on financial matters including income, expenditure, and reporting, ensuring clear and effective communication.
- Address finance related queries from both internal and external stakeholders promptly and professionally.
- Collaborate with external consultants, such as accountants and other service providers, to support financial processes as needed.
- Share and exchange best practices and innovative ideas within the Rivers Trust network to foster continuous improvement.
7. Communication and Development
- Ensure consistent and proactive communication with the Head of Finance, providing regular updates and ensuring alignment on financial matters.
- Support the Head of Finance in delivering internal financial training to teams, including training on budgeting and financial management.
- Provide updates and engage in team meetings as required.
- Contribute to a collaborative and positive working environment within the Finance Team.
- Ensure clear communication, collaboration, and consistency across teams, promoting shared learning and continual improvement in financial processes.
8. Other Responsibilities
- Undertake additional tasks or projects as reasonably requested by the Head of Finance or Senior Management Team.
Person specification:
Education and experience
Essential:
- Bookkeeping qualification equivalent to AAT Level 3.
- Experience of working within a finance or accounting role.
Skills and knowledge
Essential:
- Clear commitment to the vision, mission, and values of Norfolk Rivers Trust.
- Strong financial process management, including understanding of the general ledger, purchase and sales ledgers , and ensuring accurate account reconciliations.
- Excellent communication, organisational, and reporting skills, capable of presenting financial data clearly.
- Ability to build and maintain positive and productive relationships with partners and stakeholders while maintaining confidentiality and managing sensitive information professionally.
- Skilled in using accounting and financial software, with advanced proficiency in Microsoft Excel and Microsoft 365.
- High level of numeracy, accuracy, and attention to detail.
- Excellent time management and planning abilities, with the ability to work both independently and collaboratively within a team depending on the requirements of the task at hand.
- Full UK driving licence and access to a vehicle insured for business use.
- Right to work in the UK.
Desirable:
- Knowledge of charity accounting and reporting standards, including restricted and unrestricted funds, grants, and donations.
- Experience in intercompany accounting, ability to develop, implement, and maintain effective systems and processes.
- An interest in wildlife conservation.
Employee benefits:
- Employee assistance programme.
- Free eye test and support with cost of glasses.
- Enhanced leave policies including maternity, paternity and sickness.
- Excellent pension scheme.
- Flexible working opportunities.
Applications:
You will need to send a completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email by 09:00am on Monday 19th January 2026.
Interviews will be held week commencing 2nd February 2026.
The client requests no contact from agencies or media sales.
Depaul UK is exclusively partnering with Robertson Bell in their search for a new Financial Controller to join their team on a permanent basis. Depaul UK is a national charity that delivers a wide range of support and housing services for young people and adults at risk of homelessness.
Reporting into the Executive Director of Finance & IT, this Financial Controller role at Depaul UK is a rare opportunity to take a pivotal leadership position in a fast-moving, high-impact charity. You will lead a busy finance team, embed a new finance system, and ensure robust financial controls, while gaining exposure to both the charity’s consolidated operations and its rapidly expanding housing subsidiary. This role offers exceptional potential for growth and a clear pathway into broader finance leadership.
The organisation:
Depaul UK has worked for 30 years to support people facing homelessness. Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with, and energise opportunities for employment, education, training and volunteering in the communities in which we work. Our service provision reaches from Newcastle to Greater Manchester to London - with plans to grow our business in response to increasing need.
Homelessness is a complex and constantly evolving challenge. There is no ‘one-size fits all’ solution and Depaul UK believe no one should have to sleep in an unsafe place or be held back from achieving their potential. Each year, they support and empower thousands of young people to find a safe place to call home, a chance to thrive and a brighter future.
The key duties of the Financial Controller will be as follows:
- Lead on the preparation of year-end financial reporting across the group
- Support the preparation of Depaul UK Trustees report and lead on the annual statutory audit process
- Develop and maintain a full set of financial policies and procedures which support the charity to deliver its aims
- Review and streamline controls and processes, including greater automation/ integration with other business systems
- Act as a finance subject matter expert, providing accounting advice to the team and wider organisation
- Prepare monthly management accounts for Depaul Housing Services
- Ensure the interests of the function are represented at internal committees
- Supervise the processing of all financial transactions and payroll, ensuring adequate documentary support, correct coding and appropriate authorisation
- Ensure month end timetable is adhered to, making sure that all bank and control account reconciliations have been carried out
- Ensure all income and expenditure is appropriately analysed and restricted and designated funds are correctly accounted for
The successful candidate will have:
- A full, recognised accounting qualification, or be in the final stages
- Ideally, a background working in the charity or social housing sectors, but this is by no means essential
- Demonstrable experience working in a strong internal control environment and driving effective month and/or year-end routines
- The ability to lead and develop a high performing team
- Excellent relationship management skills, and the ability to work within a cross-functional Leadership Team to continuously improve the service
Candidates who are looking to make their first move from practice into industry are also strongly encouraged to apply!
This role can be based in either London, Manchester or Whitley Bay, with hybrid working policies in place, requiring only two days per week to be worked from the office, with the rest from home. Please note that salary differs by location:
- London: £64,282
- Manchester: £63,782
- Regional: £60,782
Applications are open until Sunday 18th January, with first stage interviews due to take place the week commencing 26th January. CVs will be under continuous review in advance of this date so please submit your application today to make sure you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a large, well established brand in the charity sector. Operating nationally, it works closely with a network of local partners, delivering services, advice, advocacy, and support aimed at enabling individuals to live well.
Never one to stand still, the organisation is constantly evolving to meet the needs of its users and is currently in the early stages of a strategic review. As part of this change programme, they are now looking to recruit an interim Finance Director, to deliver on current projects as well as pave the wave for future transformation.
Key responsibilities:
- Lead the development and delivery of a robust and forward-looking finance strategy, ensuring long-term organisational sustainability, strong financial stewardship, and full regulatory compliance.
- Oversee budgeting, forecasting, long-term financial planning, and performance analysis, supported by the FP & A team.
- Direct all aspects of financial control, ensuring the delivery of high-quality external audits, transparent statutory reporting, and strong internal controls.
- Lead the continued optimisation of the organisation’s finance systems, including the current implementation of Business Central.
- Champion continuous improvement and simplification of financial processes, controls, and ways of working.
- Lead, and retain a high-performing, customer-focused Finance team.
Essential Experience & Qualifications
- Professional accounting qualification (ACA/ACCA/CIMA/CIPFA).
- Demonstrable experience of previously working in a large Not-for-Profit organisation at a similar senor level.
- Broad technical expertise across management accounting, financial accounting, charity accounting, and audit.
- Senior-level change and project management experience.
- Demonstrated ability to produce concise, accessible Board-level reporting.
My client offers a very flexible hybrid working policy.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Executive Director of Fundraising & Digital is a key member of the Senior Leadership Team, accountable for ensuring the Refugee Council’s financial growth, supporter engagement, and digital transformation. The role provides strategic leadership across fundraising, digital platforms, brand guardianship, and supporter experience, ensuring these functions deliver ambitious income targets, expand public reach, and align with the organisation’s mission and values.
As the executive lead for income generation and digital innovation, the postholder drives improvements in fundraising strategy, supporter acquisition, donor stewardship, and digital content delivery. They embed a culture of creativity, accountability, and continuous improvement, ensuring fundraising and digital activity is ethical, compliant, and maximises long-term sustainability. They provide authoritative advice to the Chief Executive, Board, and Committees, ensuring robust income planning, brand positioning, and digital resilience.
The Executive Director builds and leads a high performing Fundraising & Digital directorate, fostering a culture of empowerment, innovation, equity, diversity, and inclusion. They act as joint guardian of the Refugee Council brand, ensuring consistency and impact across all channels, and model the organisation’s values, enabling staff and volunteers to deliver outstanding fundraising performance and dynamic digital engagement that strengthens public support for refugees and people seeking asylum.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 26 January 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Bradbury Fields enables blind, partially sighted and people with dual sensory impairments to achieve their potential, giving them the ability to contribute to the social and economic fabric of their local communities. The organisations' overarching aim is to provide advice, support, and guidance from the point of diagnosis and subsequently for as long as people need and require their wide range of services.
Following a period of significant change, Bradbury Fields is entering a new and exciting chapter underpinned by a clear commitment to long-term sustainability. Currently, Bradbury Fields is predominantly funded by statutory sources, the organisation is keen to grow unrestricted income to provide greater flexibility, support core costs, and enable service development for blind and partially sighted people. With core services funding relatively secure in the short term, Bradbury Fields is investing thoughtfully in fundraising growth and is seeking an enthusiastic Head of Fundraising and Marketing – a brand-new role for the charity - to help build a strong, sustainable foundation for the future.
This role has wide ranging appeal. Bradbury Fields are happy to consider candidates for whom this role might be an exciting step up to managing multiple income streams beyond one specialist area, but equally this would be an engaging role for an experienced manager or Head of looking to work for a well established, local charity making a difference to people across Liverpool, ultimately taking their income success to the next level.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Sunday 18th January 2026


