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Evidence and Evaluation Officer
We are looking for an Evidence and Evaluation Officer to join the team.
If you have expertise in quantitative research and evaluation, for example, RCTs and QEDs, with some qualitative and IPE skills and exposure, then apply today

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Support Coach - Criminal Justice Services
Location: Based in Havering. Unfortunately this service does not have step free access. The closest railway station is Harold Wood Station.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.
Some Key Responsibilities Include:
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children and Families Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Children and Family Worker
Location: Based on site in West London (This location is hidden due to the sensitive nature of the service) Unfortunately this service does not have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week, Monday to Friday (One Saturday once every 3 months instead of a Friday) on a rolling rota including 07:30 - 15:30, 09:00 - 17:00 and 11:30 - 19:30. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays
About the role
As a Children and Family worker, you will be based within our Women's Refuge service, supporting women and children up to the age of 15 who have escaped domestic abuse. You will deliver trauma-informed, child and family centred support to promote safety and wellbeing, working collaboratively with mothers to strengthen the parent-child relationship during a time of crisis. You will support with both emotional and practical day-to-day support. This is typically done through key work sessions, risk assessments, and empowerment focused activities.
You will play a vital role in supporting families, being the sole specialist within the service, which gives you autonomy to shape the role based on your expertise and experience. You will lead on child-focused support, as well as working part of the wider team to provide the support to mothers. You will deliver a range of support for children and young people, as well as family and parenting support.
Key Responsibilities Include:
About you
We are looking for someone who has a real passion to support families and children who have experienced domestic abuse. You will have a trauma-informed understanding of domestic abuse and the impact it has on families, and will be able to engage in sensitive conversations, recognising signs on trauma, and being proactive to support families to overcome this. This is a hands-on, active role, ideal for someone who is creative, energetic, and passionate about working directly with families. You will be a team player, able to collaborate and provide support to colleagues as needed.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Young People Support Worker
We are seeking a compassionate and proactive Young People Support Worker to help young people overcome challenges and build greater independence.
Salary: £26,436 per year
Location: Warrington
Hours: Full time, 37.5 hours per week
Contract: Permanent
Closing date: 6 September 2026
About the role
Join Depaul UK and become part of a supportive team working to create brighter futures for young people experiencing homelessness and other challenges.
As Young People Support Worker, you will provide practical and emotional support to young people who may have experienced homelessness, poor mental health, substance misuse or the care system. You will build positive relationships, develop tailored support plans and help young people develop the confidence, resilience and skills they need to move forward.
Key responsibilities include:
· Completing risk and needs assessments and developing outcome-focused support plans
· Providing one-to-one and group support to young people
· Supporting clients to access education, training, employment and volunteering opportunities
· Working with local agencies and statutory services to provide joined-up support
· Ensuring safeguarding, health and safety and emergency procedures are followed
· Encouraging young people to participate in decisions about their support and wider activities
· Preparing accommodation for new clients and supporting them to settle in
· Working collaboratively with colleagues and volunteers
· Participating in a rota that may include unsocial hours, weekends and lone working
About you
You will have experience of working with young people or people who have experienced homelessness, along with an understanding of some of the challenges they may face.
You will also have:
· An understanding of homelessness, mental health, substance misuse or the care system
· Knowledge of risk assessments and support planning
· A clear understanding of safeguarding requirements and procedures
· Good literacy, numeracy and IT skills
· The ability to build trusting relationships while maintaining professional boundaries
· A collaborative, flexible and reflective approach
· A commitment to equality, diversity, dignity and respect
About Depaul UK
Depaul UK works to end homelessness and change the lives of people affected by it. Established in 1989, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
You will join an inclusive and supportive organisation that believes in the potential of every person, with access to excellent training, ongoing support and opportunities to develop.
Benefits include 26 days' annual leave, rising with service, pension contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan, family-friendly policies, retail and lifestyle discounts and death-in-service benefit.
Depaul UK is committed to fair and inclusive recruitment. Where required for the role, an appropriate Disclosure and Barring Service (DBS) check will be undertaken.
Other roles you may have experience of could include: Support Worker, Young Person's Support Worker, Homelessness Support Worker, Housing Support Worker, Youth Support Worker, Key Worker, Project Worker, Residential Support Worker or Supported Housing Worker. #INDSCP
IPS Grow Support Lead
We are recruiting for an experienced IPS professional to join the IPS Grow team, supporting services across London and the South East.
This role is ideal for a current or recent Employment Specialist or Senior Employment Specialist looking to develop their IPS expertise and support services to improve quality, fidelity and employment outcomes.
Position: IPS Grow Support Lead - London & South East
Location: London & South East/Hybrid, with a mix of remote and onsite working
Hours: Full-time
Salary: £39,000 plus £5,000 London Market Premium
Contract: Permanent
Closing date for applications: 4 September 2026 at 9am
First stage interviews: 23 September 2026, via Zoom
Second stage interviews: 7 October 2026, face to face in London Bridge
About the Role
You will work alongside experienced IPS Grow colleagues to develop your skills and knowledge while providing practical, hands-on support to IPS services across London and the South East.
A key focus will be training to become an IPS fidelity reviewer, initially working as a co-reviewer alongside Regional Leads. You will also support services to overcome barriers to successful IPS delivery, improve performance and achieve strong employment outcomes.
Key areas of responsibility include:
The role involves significant travel across London and the South East, with occasional travel outside the region. You will also attend regular team days and quarterly organisational events.
About the Team
IPS Grow is a national programme supporting the expansion of Individual Placement and Support services across mental health, primary care and drug and alcohol teams throughout England.
The programme is led by a not for profit organisation in partnership with a leading mental health charity and is funded by national health, employment and public health bodies.
A core element of IPS Grow is the expert support provided by a team of IPS professionals who work directly with providers to improve fidelity to the IPS model and achieve better employment outcomes.
As a Support Lead, you will work closely with Regional Leads, Workforce Leads and other Support Leads, developing your own IPS expertise while providing practical support to services across the region.
About You
This role suits an IPS professional with current or recent experience at Employment Specialist or Senior Employment Specialist level who is ready to build on their frontline experience and develop their knowledge of IPS quality and service improvement.
Skills, experience and qualifications we are looking for include:
About the Organisation
Join an ambitious not for profit organisation that works with governments, service providers, the voluntary sector and the financial community to find better ways of tackling complex social problems.
The organisation combines expertise in financial analysis, data, service design and social research to understand the needs of people and communities and develop practical solutions capable of creating systemic change.
Its work addresses issues including homelessness, domestic abuse, mental health, learning difficulties, employment, loneliness and support for vulnerable children and families.
The multi-skilled team brings together people from diverse backgrounds who share a commitment to creating meaningful social change. The organisation's work is guided by three core values: curious, empathetic and pioneering.
Equality, diversity and inclusion
Applications are actively encouraged from under-represented and minoritised groups, including people with lived experience of the social issues the organisation is working to address.
The organisation is an equal opportunities employer and supports a range of flexible working options.
Reasonable adjustments can be provided throughout the recruitment process.
Other roles you may have experience with could include: IPS Employment Specialist, Senior Employment Specialist, Employment Specialist, Employment Adviser, Employment Support Adviser, Supported Employment Adviser, IPS Practitioner, Employment Coach, Employment Support Officer, IPS Support Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid working in a CAKLC office base in Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells in Kent. Regular travel around Kent will be needed to meet young people and community partners. There will be scope for some home working, depending on needs of the service.
Are you passionate about empowering young people and helping them develop the skills, confidence and knowledge they need to thrive?
North & West Kent Citizens Advice and Kent Law Centre is looking for an enthusiastic and creative Youth Engagement Officer to lead an exciting project that puts young people’s voices at the heart of advice and support services.
In this role, you’ll work directly with young people across Kent, supporting them to create engaging digital content including videos, podcasts, graphics and social media campaigns. Together, you’ll transform complex topics such as money management, housing, consumer rights, benefits and employment into practical, accessible information that helps young people make informed decisions about their futures.
What you’ll be doing:
We’re looking for someone who:
For further information, please download the job pack on our website via the Redirect button.
How to apply
Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Full or part-time considered. Full-time = 35 hours per week, Monday to Friday. Part-time must be minimum of 21 hours over 3 days/week
Location: Remote in the UK, or CAKLC office based: Gravesend, Dartford, Swanley, Sevenoaks, Tonbridge or Tunbridge Wells. Some travel will be needed on occasion within Kent for meetings with colleagues and clients. There will be scope for 1-2 days/week home working, dependent on needs of the service.
Do you have experience delivering debt advice and want to help people overcome financial difficulties and build a more secure future?
We’re expanding our specialist debt team to meet growing demand for our services. Every day, we support people facing debt, financial hardship and crisis, helping them understand their options, resolve complex issues and improve their financial wellbeing.
As a Debt Adviser, you’ll provide high-quality debt advice and casework, working with clients by telephone, video and in person. You’ll help people explore their options, negotiate solutions, maximise income and access the support they need to move forward confidently.
We’re looking for someone with:
In return, you’ll join a friendly, supportive and forward-thinking organisation that is committed to changing lives across Kent. You’ll have opportunities for ongoing professional development, flexible working arrangements and the chance to be part of an organisation that genuinely values its people.
For further information, please download the Debt Adviser (Local) or Debt Adviser (Remote) job pack on our website via the Redirect button.
How to apply
Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.
There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.
This role is funded by The Crisis and Resilience Fund, on behalf of the UK government.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This role covers Northumberland, Newcastle, Gateshead, North Tyneside, South Tyneside, Durham, Darlington, Hartlepool, Sunderland, Stockton, Redcar and Cleveland and Middlesbrough.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
·A warm, inclusive approach to achieving goals quickly and correctly.
·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our North East Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Looking for a social care role where you can use your judgement, build relationships and make a real difference to how people are supported?
We’re looking for a Trusted Assessor to work alongside adults with care and support needs and their families, carrying out strengths-based assessments and reviews and helping people find practical, personalised ways to achieve what matters to them.
This is a varied role combining assessment, problem solving, partnership working and relationship building. You’ll look beyond traditional services, exploring people’s strengths, relationships and community alongside formal support.
The role will include:
About us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We are part of One Bexley; a partnership of 8 local charities who have come together to support local people with care and support needs in new and creative ways. Working as a Trusted Assessor based in Bexley Mencap you will enable people to find the right support services that meet their needs and fulfil their personal goals, supporting them to maintain their independence for as long as possible and helping them to plan ahead. You will do this by building trusting relationships with individuals and their families, identifying the strengths that they have as well as their support needs and linking people with existing services and networks in their local neighbourhood.
About the role
The Trusted Assessor supports adults with care and support needs through strengths-based assessment, support planning and review. You will work alongside adults with a learning disability and neurodiverse people to understand what is important to them, identify their strengths, assess eligible needs and develop personalised support plans that promote independence, wellbeing and positive risk taking. You will also help people understand Care Act processes, personal budgets and Direct Payments where appropriate, while working closely with health, social care and voluntary sector partners.
About You
You will share our commitment to putting people first, treating everyone with dignity and respect, and recognising the importance of listening to lived experience. You will ideally have experience of assessment, support planning or care coordination and be confident building trusting relationships with people from a wide range of backgrounds. Most importantly, you will believe in strengths-based, person-centred practice and enjoy working collaboratively to achieve better outcomes.
We are seeking a motivated and organised candidate with experience in social care, support planning or a related advice-based role. You will be someone who understands person-centred support and believes in helping people have real choice and control in their lives. We are looking for someone who genuinely cares about improving outcomes for people with care and support needs.
You will need to have excellent interpersonal and communication skills to build trusted relationships with residents. You will also need the confidence to explain complex information clearly, support people to understand their responsibilities, and manage a varied caseload effectively.
You will need to be approachable, solutions-focused and able to work independently. Strong organisational skills and good IT skills are essential to ensure accurate record keeping and effective case management.
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.
The client requests no contact from agencies or media sales.
Reports to: Community Support Manager
Contract: Full-time
Role Purpose
As Community Support Lead: Grantmaking, you will provide the day-to-day administrative and operational support that enables HOST to deliver hosted grantmaking activities accurately, safely, and efficiently for our hosted partners.
You will be line managed by the Community Support Manager and work closely with the Partnerships Manager: Grantmakers to deliver Hosted Grantmaking. Your primary focus will be grantmaking administration: due diligence coordination, grant agreement support, process tracking, records management, and audit-ready documentation.
You will also provide secondary cover for general Community Support activity, including onboarding administration, payment or invoice queries, routine partner communications, and escalation. Relationship ownership and strategic funder or partner management will sit with the Community Support Manager, Partnerships Manager: Grantmakers, and relevant senior colleagues.
Core Responsibilities
1. Hosted Grantmaking Administration and Process Tracking
Maintain clear, accurate, and up-to-date grantmaking records across ClickUp, Zendesk, CRM systems, shared folders, and relevant internal trackers.
Track hosted grantmaking processes from initial request through due diligence, agreement preparation, approval, disbursement, and reporting.
Monitor deadlines, dependencies, missing information, and next steps, following up promptly and clearly.
Support the Community Support Manager and Partnerships Manager: Grantmakers to maintain visibility of live grantmaking activity, bottlenecks, risks, and upcoming priorities.
Keep grantmaking documentation organised, complete, and accessible to Finance, Legal, Partnerships, and Community Support colleagues.
2. Due Diligence Coordination and Documentation
Administer due diligence processes for hosted grantmaking activities, ensuring required checks are initiated, tracked, and documented.
Coordinate the collection of information and supporting documents from hosted partners, grantees, funders, or internal colleagues as directed.
Maintain audit-ready due diligence records, ensuring forms, evidence, approvals, and risk notes are saved in the correct systems.
Spot missing information, incomplete checks, or process delays and escalate promptly to the Community Support Manager, Partnerships Manager: Grantmakers, or relevant colleagues.
3. Grant Agreement and Grant Process Support
Coordinate the administrative steps required to prepare, review, issue, sign, and store grant agreements and related documentation.
Track agreement status, including drafts, internal reviews, approvals, signatures, amendments, and filing.
Liaise with Legal, Finance, Partnerships, and Community Support colleagues to keep grant agreements moving through the agreed process.
Flag inconsistencies, missing approvals, unusual terms, or unclear documentation for review by the Community Support Manager or Partnerships Manager: Grantmakers.
4. Payment, Disbursement and Finance Coordination Support
Support the administrative coordination of grant disbursements, payment requests, invoice corrections, and related finance workflows.
Check that payment-related documentation is complete before progressing requests to Finance.
Track payment and disbursement status, following up on missing information or delays where appropriate.
Respond to straightforward payment or invoice queries from hosted partners, escalating complex or sensitive issues as needed.
5. Community Support
Provide flexible cover across general Community Support activities, including onboarding administration, system guidance, routine hosted partner queries, and follow-up actions.
Support onboarding processes by preparing materials, updating records, tracking completion of onboarding tasks, and ensuring next steps are clear.
Maintain accurate records of partner interactions, ensuring relevant issues, risks, and decisions are documented and shared with appropriate colleagues.
Escalate relationship-sensitive, complex, or higher-risk matters to the Community Support Manager or relevant Partnerships lead.
6. Systems, SOPs and Process Improvement
Support the creation, testing, and improvement of SOPs for hosted grantmaking, due diligence, grant agreements, onboarding, and payment-related workflows.
Identify gaps, duplication, or unclear steps in grantmaking and Community Support processes, and suggest practical improvements.
Keep internal checklists, templates, and guidance up to date so grantmaking processes are easier to follow and audit.
7. Risk Identification and Escalation
Identify potential financial, operational, compliance, or reputational risks arising from hosted grantmaking administration or partner support activity.
Escalate risks promptly to the Community Support Manager, Partnerships Manager: Grantmakers, Legal, Finance or Partnerships colleagues as appropriate.
Maintain clear records of risks, decisions, approvals, and follow-up actions.
You Bring
Experience in administration, operations, grants administration, programme support, community support, or client service.
Strong organisational skills, with excellent attention to detail and confidence managing multiple tasks, deadlines, and trackers.
A process-minded approach, with the ability to follow agreed steps carefully and spot where information, approvals, or documentation are missing.
Clear written communication skills, with the ability to provide warm, accurate, and practical updates to partners and colleagues.
Confidence using digital tools such as ClickUp, Zendesk, CRM systems, shared drives, spreadsheets, and cloud-based documents.
An understanding of, or willingness to learn about, due diligence, compliance, grant agreements, and audit-ready record keeping.
Good judgement about when to resolve straightforward issues independently and when to escalate complex, sensitive, or higher-risk matters.
Key Relationships
Internal: Community Support Manager, Partnerships Manager: Grantmakers, Partnerships Manager: Changemakers, Community Support Team, Finance Team, Legal Team.
External: Hosted partners, grantees, funders, fiscal sponsorship partners, service providers, and other stakeholders involved in hosted grantmaking and project hosting processes.
Performance Indicators
Grantmaking records and trackers are accurate, current, and easy to use.
Due diligence, agreement, approval, payment, and reporting steps are tracked and followed up on time.
Missing information, delays, unusual terms, and risks are escalated promptly.
Grant agreements and supporting documents are complete, correctly filed, and audit-ready.
Routine hosted partner queries and CS cover tasks are handled clearly, warmly, and within agreed timeframes.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
We're looking for a kind, compassionate and resilient specialist Support workers to join our Mental Health Social Care Service in Ealing.
£31,593.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London.
The working pattern for this role Includes: a mixture of early shifts (7:30am-3:30pm or 8am-4pm) and late shifts (2pm-10pm), including weekends, usually around two full weekends per month.
What you'll do:
* Build supportive, trusting relationships with young people and provide psychologically and emotionally informed support, maintaining a calm, consistent and professional presence at all times.
* Take the lead on keywork for young people with more complex mental health needs, using creative and reflective approaches to help them achieve their support and recovery goals.
* Proactively contribute to risk assessment and safety planning, supporting positive risk-taking while ensuring appropriate escalation through safeguarding and clinical pathways when concerns arise.
* Work collaboratively with young people to co-produce their support and risk plans, ensuring their voice, choice and agency are central to all decision-making.
* Provide practical and enabling support around daily living activities - including budgeting, cooking, self-care, routines, attending appointments, and developing community links.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Strong advocate for young people - able to confidently represent their views and best interests in multi-agency and community settings.
* Deeply values co-production - works in genuine partnership with young people to ensure support is personalised and meaningful.
* Strong understanding of how trauma, adversity and systemic inequalities can shape a young person's experiences, behaviour and mental health.
What you'll bring:
Essential:
* Significant experience supporting young people or adults with complex mental health needs, ideally in hospital discharge, step-down or supported accommodation settings.
* Strong understanding of risk assessment, safety planning and safeguarding, with confidence to escalate concerns appropriately.
Desirable:
* Level 3 (or above) qualification in Health & Social Care, Psychology, Mental Health, or related field, or equivalent professional training.
* Experience contributing to multi-disciplinary meetings such as ward rounds, discharge planning or CPA reviews.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website