Supporter experience manager jobs

Counselling Coordinator

Reporting to: Lead Coordinator

Working Hours: Full time (37.5hrs/week) or part time (4 days @ 30hrs/week)

Contract Type: Permanent

Salary: £26,186 (Full time) – PT will be pro-rata

Location: Predominantly home-based but some requirement to Kempston Office

About Our Client

Our client is a registered charity dedicated to providing essential emotional and practical support to individuals affected by fatal and serious road collisions across Bedfordshire, Cambridgeshire, and Hertfordshire. Each year, they support over 550 individuals, working collaboratively with local Roads Policing Units to ensure the highest standards of victim care.

The Role

Our client is currently seeking a Counselling Coordinator to join their passionate team. In this critical role, you will manage new case referrals, arrange counselling provisions, maintain a small clinical caseload, and oversee various administrative tasks.

Please Note: If the applicant is external to the organisation (i.e. not a current volunteer) the successful applicant would be required to complete a 5 week in-person training course.

Our client will be in touch with information on dates of their current training course to be held in Huntingdon in February/March 2026.

Key Responsibilities:

• Manage new case referrals, including follow-ups and communication with potential clients and relevant agencies.
• Coordinate the deployment of volunteers and manage room bookings as needed.
• Maintain a caseload while liaising with partner organisations to provide comprehensive support.
• Keep accurate records of client cases and monitor counselling volunteer recruitment and training.
• Participate in ongoing training and attend meetings to foster a collaborative environment.

Ideal Candidate: 

• A recognised diploma or degree in Counselling.
• Membership of BACP/UKCP or an equivalent body.
• Experience working with trauma and bereavement.
• Strong administrative skills and proficiency in Microsoft 365.
• Excellent interpersonal and communication skills, with the ability to engage with diverse clients.
• A full driving licence and access to a vehicle.
• A commitment to continuous personal and professional development.

Benefits On Offer:

• 25 days annual leave plus bank holidays (pro-rata for part-time).
• Access to external clinical supervision.
• Opportunities for CPD and career development.
• Membership of a pension scheme following the completion of the probationary period.

The role requires DBS checking to an Enhanced level and will be subject to a 6-month probationary period.

Our client fosters a culture of compassion and support, ensuring that every team member feels valued and part of a greater mission to help those in need. They celebrate diversity and are committed to creating an inclusive environment for all employees.

If you would like to apply for this rewarding role, please send your CV now. They look forward to hearing from you!

Do you have the ability to lead and motivate others, and a real desire to make structural change for those facing homelessness and poor housing conditions? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to identify and resolve the homelessness and bad housing issues facing local communities

About the role

You’ll be responsible for delivering high quality housing advice, advocacy and casework to clients in community settings and remotely in line with local pressing issues and managing others in this. You will develop relationships within the sector to gather evidence and insights into the impact of the housing emergency and using those insights to drive systems change. You will lead on the development and delivery of a programme of capacity building, ensuring other organisations have the skills to act on housing rights. Influencing a range of stakeholders and decision makers across the housing sector will be important too.

You will act as a leader within the project and the wider Communities Team to help deliver and evidence our strategy at an operational level. We will count on you to line manage, supervise, coach and mentor a housing rights worker.

Role specifics

To succeed, you’ll need to have experience of working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. You’ll have a flair for leading and motivating others. Adept at engaging with individuals and communities, you enjoy gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem-solving skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Our three Communities Teams are responsible for identifying, investigating and intervening in housing and homelessness practice issues. We engage with our local communities to understand the issues people are facing and apply expert housing knowledge, insight and analysis to identify solutions to them. As well as providing advice and advocacy for individuals, we also use our insight, relationships and influence to drive systemic change, always ensuring that Lived Experience is at the heart of everything we do.

About Shelter Scotland

Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.

Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

About the Role

We’re seeking a highly-motivated creative campaigner to support our work in reducing the environmental harms caused by advertising. You will become an expert in the tactics used by major oil firms to maintain their social licence to operate, including advertising, PR and lobbying; as well as co-developing creative interventions and strategies to counter these. You’ll keep a watching brief on how big oil firms respond to cultural and political trends regarding climate and net zero, attend coalition meetings in Britain and mainland Europe and join a growing movement to end the greenwashing practices of the world’s worst polluters.

About Adfree Cities

Adfree Cities is a network of ‘Adblock’ groups across Britain. We campaign to reduce the harms of corporate advertising by building grassroots power to oppose plans for new billboards and showcase community arts, nature and ad-free space as positive alternatives. We lobby for policy change at a local council and national level and work with a growing network of allies to address the social and environmental impacts of advertising. In particular, we work closely with the ‘Badvertising’ campaign to stop adverts fuelling the climate emergency.  In recent years we have supported councils such as Edinburgh, Sheffield and others to prohibit advertising for polluting products on council-controlled sites. We’ve filed successful complaints to the UK ad regulator leading to greenwash adverts by Shell, Total, HSBC and Toyota being banned. We supported a coalition of groups to instigate Parliament’s first debate amongst MPs on banning fossil fuel advertising and sponsorship in July 2025. 

What we do:

• Hold the line: We stop new advertising sites in our cities. We support residents and community groups to oppose planning applications for new digital billboards.
• Positive alternatives: We showcase arts, nature and ad-free space as positive alternatives to corporate advertising.
• Movement building: We produce resources, train new organisers and run events to raise awareness about the impacts of corporate advertising on mental health, wellbeing, environmental damage, climate breakdown, body image and the local economy. We also contribute to international coalitions working to reduce the harms caused by advertising.
• Lobby for change: We engage in a constructive dialogue with the advertising regulator, local councils and MPs to strengthen the regulation and legislation of advertising.

We are currently a team of six part-time staff based in Bristol.  We are an official partner to the Badvertising campaign which aims to stop advertising fuelling the climate emergency. This includes ads and sponsorships for cars, airline flights and fossil fuels. Badvertising is a project run by the New Weather Institute with Adfree Cities.

Big Oil Creative Campaigner: Primary Responsibilities

a) Keep a watching brief on the fossil fuel industry

• Develop expertise in the tactics used by major UK oil firms to maintain their social licence to operate, including outdoor advertising campaigns.
• Maintain a ‘watching brief’ on the major political, marketing and policy movements of UK-headquartered oil firms, for example through news articles and social media. (e.g new partnership and sponsorship announcements, business decisions or new advertising campaigns)
• Liaise with other movement actors working to end the advertising and marketing practices of major fossil fuel companies (Big Oil), especially UK-headquartered firms 

b) Develop and deliver creative campaign interventions

• Co-create artistic interventions to expose misleading greenwash practices of major oil firms. Examples and inspiration from other groups include Darren Cullen’s Hell Bus, Glimpse’s spoof advertising agency Atmospheric, Brandalism’s ‘subvertising’ campaigns, Badvertising’s Ministry for the Climate Emergency, Fossil Free London’s street protests and Channel 4’s documentary Joe Lycett vs the Oil Giant. 
• Develop press plans around these interventions
• Deploy a health message framing around the topic of advertising for high carbon products and create outreach plans to engage health workers and air pollution campaigners around the need for fossil ad bans

c) Liaising with policymakers and delivering workshops

• Deliver workshops about advertising for high carbon products to policymakers, campaigners and residents.
• Travel to different parts of Britain to run events, build local campaigner networks and lobby local councils. This will include co-managing transport and logistics of our Billboard Dystopia art installation – supported by other members of the Adfree Cities team.
• Support Adfree Cities’ policy team in engaging councils wishing to implement a ban on advertising and sponsorship for high carbon products, especially in collaboration with publlic health officers.

Days per week: 3 days per week.
Start Date: Late February 2026 / March 2026
Salary: £34,000 pro-rata.
Contract: 2 year fixed term contract – with the possibility of extension depending on funding.
Deadline for Applications: Thursday 29th January 2026, 11am
Applications for remote working will be considered from exceptional candidates but we will prefer applicants who are able to work in person from our central Bristol office (three days per week).

Skills and experience required

Essential:

• A critical perspective on corporate power
• Experience of grassroots campaigning
• Ability to build and maintain networks with activists, campaigners and policymakers
• An astute eye for visual arts, photography and videography
• Experience of organising events and workshops
• Excellent research and writing skills
• Commitment to intersectionality, diversity and inclusion
• Commitment to the vision and values of Adfree Cities (see website)

Desirable:

• Strong digital campaigning skills including the ability to do your own social media
• Experience of working with policymakers at a local government level to effect policy change
• Demonstrable experience of securing local and national press coverage
• Experience of giving press interviews
• Experience of planning, organising and delivering actions such as street or artistic protest

How to apply (see Adfree Cities webpage)

What we can offer

• Being part of a dynamic Adfree Cities staff team of six people. 
• Working as part of an exciting grassroots campaign that punches above its weight, with a key footing in the internationally growing movement to end fossil fuel advertising and sponsorship.
• Flexibility to explore new creative routes to challenge fossil advertising and greenwash.
• Working with a wider network of close partner organisations such as the New Weather Institute and Badvertising. Where relevant you will also have the opportunity to connect and learn from like-minded counter-advertising organisations internationally such as Reclame Fossielvrij (Netherlands) and Résistance à l’Agression Publicitaire (France). 

Adfree Cities works within an anti-oppression and anti-racist framework. We welcome and encourage applications from minority backgrounds and those which are currently under-represented in the climate justice movement.

We are looking for a friendly, organised and professional Receptionist to join the Front Office Team at TreeHouse School, part of Ambitious about Autism.

This is a key front-facing role, providing a high-quality reception and administrative service for both the school and the wider organisation. You will often be the first point of contact for parents, visitors, staff and external partners, helping to create a welcoming, safe and well-organised environment.

If you enjoy supporting others, managing a varied workload and working in a values-driven organisation that makes a real difference to children and young people, we would love to hear from you.

Reception and front office duties

• Provide a professional, welcoming and efficient reception service
• Act as the first point of contact for internal and external telephone calls
• Answer and transfer calls accurately, taking and relaying messages as required
• Welcome, sign in and direct visitors in line with safeguarding procedures
• Ensure the reception area is safe, tidy, welcoming and well-organised at all times
• Maintain accurate signing-in and signing-out procedures for visitors

Administrative and office support

• Open, log and distribute incoming post in a timely manner
• Log incoming cheques and ensure appropriate handling
• Manage outgoing post and arrange special or courier services when required
• Support stationery and supplier management, including weekly stock checks
• Place orders and process invoices in line with financial procedures

This is a fantastic opportunity to work for a forward-thinking organisation with the interests and wellbeing of autistic children and young people at its core.

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack. Please also note the role may close before the advertised deadline.

If you have any questions about the role or would like to have a confidential call, please contact Stephen Vickers.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Could you offer the kind of caring leadership a fundraising team needs, so they can raise the funds that care for everyone else?

This is a 6-month interim Head of Fundraising role with the North West's biggest adult hospice charity. You'll lead and support a team that has just successfully delivered a major capital campaign and is now looking ahead to focus on ramping up revenue fundraising in 2026.

Location: Hybrid, cross-site (between Heald Green/Little Hulton) and home
Contract: 6-month fixed term (with potential flexibility), open to between 3-5 days / week
Salary: Hospice Band 7 (or competitive day rate for consultants)

This year is all about entering an exciting new chapter - with a brand refresh, major move to a new building and ambitious plans to diversify and grow fundraising income.

We're looking for an experienced fundraising leader on an interim basis to steer the team through this period of change. It's a pivotal role, sitting at the heart of the charity's income generation strategy and supporting a talented, committed team through transition.

What's happening right now?

• Capital campaign has closed, and focus is shifting back to revenue.
• Stable team of 15, looking for caring, compassionate and motivational leadership.
• Major events in the pipeline and looking for guidance and coaching to deliver.
• Current income target sits at £4.6m, with legacies playing a significant role - you'll bring best practice guidance and the potential to lead diversification and growth.

What will you do?

• Lead and inspire the fundraising team, ensuring stability and motivation during change.
• Drive transition from capital to revenue fundraising, building sustainable income streams.
• Oversee key projects and events, working closely with subject matter experts.
• Build relationships with high-value donors and corporate partners.
• Provide strategic oversight while rolling up your sleeves when needed.

What are we looking for?

• A proven fundraising leader with experience across major income streams.
• Someone who thrives on change management and brings clarity and confidence.
• Strong strategic thinking, excellent relationship-building skills and a track-record of delivery.
• Availability to start quickly (within the month) and commit for at least six months.

Practical details

• Hybrid working, with at least 50% on-site presence.
• Flexible working pattern, with occasional evenings/weekends for events.

If you're ready to make an impact and guide a fantastic team through an exciting period of change, then we'd love to hear from you.

To apply

Please send a copy of your CV or profile to Amelia Lee at Charity People as the first step.

If your fundraising experience matches what we're looking for, then we'll be in touch with more about the application process.

Deadline: Monday 19^th January

Due to time sensitivities with an interim need, we would encourage you to get in touch as soon as you can. We promise we'll never close early, but appreciate getting ahead with your enquiries.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Primary Purpose:

The Head of Services is a key member of Age UK Cheshire’s Senior Leadership Team, designated Safeguarding Lead, and leads all aspects of the organisation’s service operations.
Following the successful integration of existing services, this role will work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.
The successful candidate will understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.
The role involves representing Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment.

Additional Information: 

Rising poverty, digital exclusion and rural isolation are creating a perfect storm of loneliness for thousands of older people. Age UK Cheshire is a local, independent charity dedicated to supporting older people across the whole of Cheshire. We offer a lifeline for people in later life to access the information and support they need.

If you embody our values of respectful, honest and person centred, and are passionate about supporting those who built the world we now live in, we’d love to hear from you.

You’ll be joining Age UK Cheshire at a pivotal time following the merger of Age UK Cheshire and Age UK East Cheshire in July 2024. Following the successful integration of existing services, you’ll work closely with a supportive CEO and board on the next phase of development of our new organisation, building on the strong history and reputation of two charities, to meet the needs of a growing ageing population across Cheshire.

You’ll have a strategic vision for developing and future proofing services, whilst staying close to operational realities. You will lead the delivery of measurably impactful services, and ensure our resources are directed where they can make the greatest difference for older people across Cheshire.

You’ll understand the strategic need to combine impactful data with storytelling, influencing internal and external stakeholders to join us in our mission.

You’ll represent Age UK Cheshire externally, championing the voices of older people, to influence decision makers and commissioners to help ensure older people aren’t forgotten in a challenging funding environment. You’ll build strong relationships and partnerships across the local authorities, NHS, and voluntary sectors.

This is also a people leadership role. You'll develop and manage a team, creating a high-performing culture where accountability and support go hand in hand. You'll role-model best practice, share knowledge freely, challenge constructively, and coach colleagues to develop their own approach.

This role offers a unique chance for an experienced service-delivery leader to shape the future of a respected local charity, drive innovation and impact — in a supportive, values led culture with an ambitious and passionate team.

Together we can make Cheshire a place where older people are not only seen, but respected and valued every day.

We are looking for a compassionate and experienced Care Supervisor to lead and supervise care teams at Halsey House.

Work pattern: 37.5 hours per week, 3 shifts over 7 days between 07.00 - 19.30.

As Care Supervisor, you’ll be responsible for delivering high-quality, person-centred care. You will create and update care plans that prioritise individual needs, promoting health, well-being, and independence. Assessing and managing risks will be key to ensuring beneficiaries feel safe while maintaining their autonomy. Monitoring physical, mental, and psychological health will be a core part of your role, ensuring timely interventions when needed.

You will also manage shifts effectively, mentor team members, and foster a positive and supportive working environment. You’ll also contribute to continuous improvement by engaging in quality assurance activities, training, audits, and policy development.

We would like to hear from individuals who want to make a positive difference to the lives of those that have served, ensuring their unique contribution is not forgotten.

We’re looking for someone with:

- Level 3 Diploma in Adult Social Care or equivalent.
- Level 3 Team Leader/Supervisory Apprenticeship Standard (or willingness to work towards it).
- Experience in a care home, adult health, or social care setting, particularly supporting older people and those with dementia.
- Strong skills in assessing needs, creating and evaluating care plans.
- Experience in safe medication management, including ordering, storage, administration, and disposal.
- A compassionate approach to end-of-life care.
- A commitment to continuous professional development, especially in dementia care.

What we offer:

- Great staffing team, excellent facilities
- Flexible working hours
- Cycle to work scheme.
- Free parking
- Competitive generous pension plan
- Supported training and development. Legion wide
- Health care cash plan
- In house and independent counselling wellbeing scheme
- Retail discounts. Supermarkets, technology, travel, sport & leisure + lots more
- Refer a Friend scheme.
- Long Service and staff recognition awards
- LGTBQ safe space

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

ABOUT THE ROLE

This is an exciting opportunity to join the Business Development directorate. We are looking for a multitasker and team player to support the Resource Mobilisation team with prospecting of new institutional donors, coordination with various teams within the organisation, support with major events/conferences and creating content showcasing the impact of Start Network’s work.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 145 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

OUR OFFER TO YOU

• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/life balance
• Employee Assistance Programme through Smart Health (depends on the country based)
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)

In this role you’ll work on our school food portfolio and manage a variety of activities and outputs related to this. The postholder will contribute to the organisation’s own school food work, as well as leading on our role in two school food coalitions – School Food Review and Feeding Futures.

Across these workstreams, you’ll get a chance to:

• contribute to the refinement of policy asks and comms messaging,
• undertake desk research on school food to inform policy,
• coordinate activities with different stakeholders from across the school food eco-system,
• support Ambassadors on school-food related advocacy,
• play a key role in hard hitting communications and campaign work.

Our client is looking for an experienced Director of Operations to lead and oversee the organisations national operations, ensuring the highest quality of service delivery and full compliance with all contracts. This role is to support the front-line teams, push for continuous improvement and drive the organisation to grow. The Director of Operations will provide strategic leadership and share clear directions across the organisation to achieve their goals. As a member of the executive team, you will support set organizational strategy, lead operational improvement and credible operational leadership to the CEO, Board of Trustees and external stakeholders.  

You will be leading the operational performance of their services nationwide, to ensure the standard is consistent with their expectations, effective performance management and successful contract delivery which aligns with their financial targets. Provide national leadership of all services with a solid performance against KPI’s as well as ensure adherence to organizational governance frameworks, supporting their development and improvement. Your goal must be to embed a culture of reflective practice, continuous improvement and ongoing professional development. Lead to the resolution of complex complaints and act as a senior representative for our client at strategic meetings with partners, commissioners and donors. It is vital that you build strong relationships with staff, volunteers, service users and key stakeholders. 

You must have significant leadership skills within a multi-site service organisation, proven ability to deliver high-quality services that align with organizational values and demonstrate experience managing operational budgets. It is advantageous if you pose strong experience overseeing national service standards, contract delivery and regulatory compliance. We are looking for a candidate who is driven by values, integrity and resilience. A leader who develops a culture of mutual respect and teamwork, maintains calm and focuses on solutions under great pressure.  

Diversity: 

Our client is committed to equality of opportunity and celebrating diversity and they take great care to ensure that their actions as an employer reflect their ethos.  

They particularly encourage applications from protected characteristic(s), who are currently under-represented within the organisation. They are committed to human rights and creating equitable fair environments they welcome people from all backgrounds regardless of race, gender, gender identity, religion, sexual orientation, responsibilities for dependents, age or physical/mental disability.  

Our client is a member of the Disability Confident Scheme, a signatory of the Mindful Employer Charter and they currently hold the Investors in People (IiP) Silver Award. They are also an accredited Living Wage Employer.  

Safeguarding: 

Safeguarding is a term used in the United Kingdom and Ireland to describe measures to protect the health, well-being and human rights of individuals, which allow people – especially children, young people and vulnerable adults – to live free from abuse, harm and neglect. 

Our client believes everyone regardless of sex, age, gender identity, disability, sexual orientation, ethnic origin, religion or other diversities has a right to be protected from all forms of harm and abuse, including harassment, bullying, and exploitation.  

They are committed to providing a healthy and safe working environment for our staff and volunteers and committed to safeguarding anyone we engage with through their work and the services they provide  

To achieve this, they have a robust safeguarding children’s and adults policy, procedures and guidance in place, designed to help protect everyone who comes into  contact with our client and to provide staff and volunteers with the knowledge to support people when being subjected to any form of abuse. 

To ensure staff and volunteers uphold the highest standards in safeguarding practice, our client  complies  with the statutory legislative requirements and guidance that seeks to protect children, young people and vulnerable adults. In order to meet this responsibility, they follow a rigorous selection process to discourage and screen out unsuitable applicants throughout their recruitment process. 

TreeHouse school is an Ofsted 'Outstanding' non-maintained special school, providing support and education to 112 autistic pupils aged 3-19. Our mission is to stand with autistic children and young people, champion their rights and create opportunities for them.

Please note, this role may not meet Skilled worker visa sponsorship criteria.

We are proud to announce that we have retained Ofsted "Outstanding" (June 2024) in all areas. Please do read our Ofsted reports on our website.

We have an exciting opportunity for a Higher Level Teaching Assistant (HTLA) to join our team. This is a fantastic progressive opportunity where you will support the Class Teacher in contributing and delivering high quality learning and teaching.

This is a full time, permanent role. The hours are 8.30am - 4.35pm.

What's on offer for you?

• Term time only role (yet paid across 52 weeks)
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with Autism/learning disability industry experts across our school and our charity
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training course

What the role involves?

• Taking responsibility for agreed learning activities under an agreed system of supervision.
• Working with identified curriculums and supporting specific subjects as well as helping with lesson planning.
• Developing learning resources, delivering lessons and supporting the assessment of learning.
• Supporting extra-curricular activities such as education visits and recording/reporting pupil outcomes. 
• At times, will be the lead practitioner in the class delivering whole class teaching without the teacher present.

Start date: After Easter half term 2026

***Please note, applicants who have applied in the past 6 months will not be shortlisted for this role***

Closing date for role: Wednesday 28th of January 2026

Outcome of the shortlisting: Friday 30th of January 2026

Interview dates: 3rd to 6th of February 2026

(The interview process will include a 30 minute interview, 20 minute microteach followed by a written task).

For more information about this vacancy please find the recruitment pack attached.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Contract Type: Full-time, permanent, 35 hours per week

Location: Hybrid (2-3 days per week in the London office; the remainder working from home) 

Reports to: Managing Director

Salary and Benefits: £45-60k depending on experience, plus discretionary annual bonus, 35 days leave per year (inclusive of bank holidays), a 6% employer pension contribution and the right to work from any location for up to 25 working days per year.

Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to progress into a “Head of” role and beyond.

Why join us?

Future Advocacy is a global agency, based in London, Brussels and Berlin, that puts cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future. 

We are highly skilled at:

• Designing winning advocacy and strategic communications strategies 
• Mobilising targeted and powerful campaigns for change
• Securing strategically important media coverage
• Digital and creative campaigns
• Research, analysis, policy development and writing 
• Training in all aspects of strategy, government relations, campaigning, and media work

We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation. 

Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party. 

The Role

Future Advocacy is looking for a Senior Consultant in Strategic Communications and Advocacy. This is a unique opportunity to take a leading role on high-impact projects within a small, dynamic organisation that values creativity, collaboration, and personal growth. We’re looking for a versatile and talented professional, who is excited to lead and contribute to meaningful strategic communications and advocacy initiatives for our brilliant clients.

What we’re looking for

As a Senior Consultant, you will:

• Lead and contribute to client projects
• Design and implement strategic communications strategies
• Drive forward media relations:
  • Spot news hooks and craft stories that land and secure media coverage 
  • Work on high-impact opinion pieces with our champions 
  • Secure broadcast opportunities for key spokespeople 
• Develop and execute UK and global government relations strategies, and meet with decision-makers
• Help to maintain extremely high writing quality across the organisation including on social media
• Line-manage team members, supporting their growth, development, and impact while fostering a positive, collaborative, and empowering team environment
• Oversee our monitoring platform subscriptions and support colleagues who regularly use them
• Contribute to business development, including writing proposals and budgets for new projects
• Contribute to modelling and strengthening our culture
• Undertaking additional tasks as needed

Requirements

We would love to hear from you if you meet the criteria below:

• At least 5 - 10 years of proven success in strategic communications
• A flair for storytelling, with proven excellent media relations skills and connections with UK and/or international media
• A sharp political nose and strong political literacy, with an excellent grasp of key UK political actors, power dynamics and how narratives shift.
• Exceptional writing and verbal communication skills in English
• Ability to work both independently and collaboratively as part of a team, in a fast-paced environment, while also being a generous and collaborative team member
• Enthusiasm, flexibility, and ability to manage competing priorities 
• Strong capability to represent the organisation to high-level individuals and clients
• Experience in line managing and nurturing team members
• Experience in effectively managing projects
• Undergraduate degree or equivalent 

Nice to Have:

• Experience in designing and delivering government relations and advocacy strategies - including engaging with decision makers
• Experience working in international development
• Experience using media monitoring tools
• Proven experience in managing client relationships, acting as a trusted point of contact and ensuring work is delivered to a consistently high standard
• Experience in, and enthusiasm for, using AI tools ethically for advocacy, campaigns, communications, and research

Our Culture

Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:

• Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
• Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
• Supportive: We are open, responsive, positive and supportive to each other and to others.

Apply for this Job

Please apply below, with a CV and cover letter.

The deadline for applications is 11.59pm on 8 February. 

Shortlisted candidates will be invited to complete a short online assessment, and if successful, first round interviews will be held (online) the week beginning 23rd February.

If we’re both excited to proceed, second interviews will be held in person, where we will ask you to complete a written task.

Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability.  We particularly encourage applications from members of groups that are currently under-represented in our organisation, including people from Black, Asian and minority ethnic backgrounds. 

We are happy to discuss flexible working and other adjustments on a case by case basis.

Neighbourhood Coordinator

Kidderminster, Worcestershire (Hybrid Working)

Upto £34,135.45

Are you passionate about making a difference in local communities? Do you thrive on building relationships and helping people feel safe and supported in their homes? If so, we’d love to hear from you! 

At Community Housing, we put customers at the heart of everything we do. We’re looking for a Neighbourhood Coordinator to join our Housing Services team and play a vital role in creating thriving, inclusive communities. 

Key Responsibilities:

• Be the trusted point of contact for customers, providing advice and support to help them sustain successful tenancies. 
• Build strong relationships through regular contact, home visits, and community engagement. 
• Take proactive steps to resolve issues, including tenancy breaches and anti-social behaviour, using early intervention and supportive solutions. 
•  Manage a neighbourhood-based caseload, focusing on tenancy sustainment and community & customer wellbeing. 
• Promote safe, welcoming neighbourhoods and encourage resident involvement in community initiatives. 
• Carry out property and neighbourhood inspections, ensuring homes are well-maintained and meet health and safety standards. 

What we’re looking for:

• Experience in a customer-focused role, ideally within housing, social care, or community services. 
• Excellent communication skills and a compassionate approach. 
• Confidence in managing challenging conversations calmly and respectfully. 
• Strong organisational skills and the ability to manage a varied caseload. 
• A full UK driving licence and access to a vehicle. (Knowledge of housing legislation and safeguarding is desirable.) 

This is a fantastic opportunity to be part of a supportive team that values respect, collaboration, and making a positive impact in our communities.  

Location: Hybrid, Old Street, London
Department: Policy, Campaigns and Youth
Salary: £46,864 per annum
Hours: 34.5 hours per week
Contract Type: Fixed-term up to 12 months (maternity cover)
 
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
 
We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.
 
We are seeking a Youth Engagement Lead to lead an agile and innovative youth function that shapes and delivers meaningful and inclusive youth engagement across key areas of Plan International UK’s work. This is a new role that will sit in the newly formed Policy, Campaigns and Youth Unit. This a dynamic team that brings together our policy, advocacy, campaigning and youth engagement work to influence change for girls’ rights and gender equality globally and in the UK
 
The role will provide direction and guidance to Plan International UK’s ambition to become a more youth-centred organisation. The postholder will also manage our Youth Advisory Panel and build partnerships with young people and youth-led organisations in advocacy, and campaigns.
 
The successful candidate will be a strategic and creative thinker with substantial experience in leading on youth engagement, participation and partnerships with adolescent girls, young people and youth-led organisations including supporting their engagement in advocacy, campaigns, and organisational governance. You will have significant experience of leading on safeguarding and ideally have line management experience.
 
The deadline for applications is 23:59 on Sunday 18 January 2026
Interviews will take place on Monday 2 and Tuesday 3 February 2026
 
We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check and a check of the Children’s Barred List. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.
 
Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.
 
REF-225 904