Volunteer sales assistant volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team.
On site we have two shops to volunteer in. The Showroom is Martlets primary furniture and home goods store and the Discount Shop is home to our £1 clothing rails. Both are hubs for our local community to share stories and bag a bargain! We work together with the warehouse to take in the majority of donations for the charity.
Volunteering in our shops offers a variety of exciting tasks. From sorting and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The St Barnabas Shop in Worthing town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.
You’ll get the chance to meet new people and make friends, plus you’ll be part of a fantastic team of volunteers. We are ideally looking for assistance on a Saturday and one day during the week, however please do get in touch to discuss availability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to Make a Difference in 2026? Then come and Volunteer with Us.........
We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team.
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.
Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.
In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.
We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.
After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.
You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.
When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.
You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.
It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old please apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA South London
Our charity shop in the heart of SW17 7TW is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging and items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
- Good communication and numeracy skills.
- You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
We hope you are interested in volunteering for the South London Branch
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us at Shaw Trust as a Volunteer Retail Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK.
Whether you prefer to volunteer behind the scenes or to engage with customers, there’s plenty for you to get involved with.
We believe that everyone has something to offer, even if you have no retail experience. We’ll give you all the training and support you need to make you feel comfortable and confident here.
Key Tasks
Every day is different in our shop – that’s part of the fun!
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Sorting donations, including steaming and pricing them
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Serving customers at the till and helping donors/supporters
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Create stylish window displays
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Keeping the shop fully stocked and tidy
What’s in it for you
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Improve your skills and boost your CV
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Grow your confidence and meet new people
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Receive some lunch and travel expenses
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Flexibility around your health, education, family, work or other commitments
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You’ll be staying social and active
What we’re asking for
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We typically ask for around 4 hours a week but we can be flexible
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That you’re helpful and happy to be part of a team
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Volunteers in our shop must be aged 14 or older
Volunteering is a great way to make a real difference and build your skills. If you have any questions, just ask!
Tempted? Click Apply now and we'll get back to you soon!
Join Shaw Trust
Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.
From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.
We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.
Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.
Shaw Trust is a leading employment charity. Each year we support hundreds of thousands of people to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in our mission to save lives at Essex & Herts Air Ambulance
We are looking for volunteers to assist our Shop Managers in our brand new shop in Hemel Hempstead
Key Volunteer Activities:
- Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
- Maintaining good stock rotation and levels at all times
- Helping with visual merchandising when needed
- Greeting customers in a friendly and approachable manner
- Understanding the Charities key standards and Values
- Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
- Assisting the Shop Manager on daily tasks such as banking and stock takes, recycling and shop rotas
- Maintaining a clean and tidy work place which encourages a happy environment to work in
- Commitment to being part of a regular rota
- Giving any other assistance in relation to the smooth running of the shop as may requested by the Shop Manager
- We also have some specialist retail volunteering roles in our shops and warehouse e.g. helping with e-commerce
- Our shifts are 4 hours but we have a flexible approach so can work around the hours available to you. Regular sign-up to the rota is appreciated. However, ideally we would like you be able to cover 2 or 3 shifts a week
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly, local volunteers to join our team and help make our shops in Chesham and Burnham a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
Why Volunteer With Us?
As a volunteer charity shop assistant, you will:
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Support a worthwhile cause and help improve animal welfare.
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Be part of a friendly and dedicated team.
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Enjoy a fun and fulfilling role at the heart of the local community.
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Training and development opportunities, including induction and ongoing support.
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Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
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Access to the RSPCA Learning Hub with a wide range of training materials.
What You’ll Be Doing:
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Helping customers in the shop find what they need.
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Accepting donations of items and money from the public.
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Processing sales through the till and card machine, including Gift Aid. (Training is provided but if you are not comfortable using the till, please get in touch because we have plenty of other tasks that do not involve the till).
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Sorting through donated items to determine what we can sell.
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Preparing donated items for sale by steaming and hanging items.
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Merchandising stock on the shop floor.
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Creating attractive shop window displays.
What We’re Looking For:
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Friendly, local volunteers who are confident talking to people.
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Retail experience would be ideal but is not necessary as full training will be given.
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We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week.
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Good communication and numeracy skills.
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You will need to be aged 16 or over.
What’s in It for You?
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Meet new people and make new friends.
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Learn new skills to enhance your CV.
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A comprehensive induction and training programme relevant to your role.
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Volunteer in a fun environment at the heart of your local community.
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Know that your time and effort is making a real difference to the welfare of animals.
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We’re happy to reimburse reasonable travel expenses incurred while volunteering.
Practical Considerations:
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Online induction - you’ll need to complete an online induction but if you are not able to use IT we do have a paper-based induction as an alternative.
Disclaimer:
Our voluntary roles are subject to:
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An informal interview and trial period.
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Submission of two referees’ contact details.
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Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our small friendly Charity Shop in South Westminster
As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team! You will receive excellent support and opportunities to learn team skills and customer service. You can obtain a reference for future employers.
How does this role make a difference?
You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.
What will you be doing?
Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:
· Customer service on the till
· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team
· Greeting and helping customers
· Replenishing the stock on the shop floor
· Sorting donations
· Helping present top items in window display and around the shop
· Promoting the work of the Centre to the public
Want to increase your skills in retail?
If you want to develop in this role, we are keen to support you. There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers. Let us know if this interests you. We also have employment advisors who can provide employment support. Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.
What are we looking for?
No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:
· Over 16+
· Good spoken English needed – at least Entry Level 3
· The ability to contribute to a positive team culture and atmosphere
· Be able to provide a friendly, high-quality service to customers
· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect
· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.
What is the time commitment?
The shop opening hours are 10am – 4.30pm, Monday – Friday. A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.
How will you be supported?
· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.
· You will receive a Centre induction from a Volunteer Coordinator
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.
· For volunteers who stay for more than three months, we are happy to provide a reference.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Kensington
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 10:00-18:00 and Sunday 11:00-17:00
Location: 211 Kensington High Street, London, W8 6BD
Supervised by: Community Shop Manager/Assistant Manager
Why volunteer with Shelter?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.
What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.
- Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
- You will not undergo a criminal record check for this role
- Volunteering in the community
Our Van Driver’s mates are out and about supporting drivers with delivering and collecting stock throughout the local area. They play a key part in getting donations to and from shops. This role does require the ability to lift heavy items.
- Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the volunteering team
The client requests no contact from agencies or media sales.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cowbridge Shop:
Our Cowbridge shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Tom and his team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 29 High St, Cowbridge CF71 7AE
Commitment: Availability: Monday and Thursday afternoons.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 16+
Location: 55 Frogmore Street, Abergavenny NP7 4AR
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Volunteering Opportunities
Faversham
Our shops are at the heart of local communities raising vital funds for our fight against homelessness and bad housing - and they’re powered by our volunteers!
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 10:00-17:00.
Location: Shop in Faversham, ME13 7AL
Supervised by: Community Shop Manager/Assistant Manager
Why volunteer with Shelter?
Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams ensure fighting the housing emergency never felt so fun.
What can I do?
After you’ve filled in an application, we will invite you for an informal chat to find the right role for you. Some roles involve a basic criminal record check being completed during recruitment. Having a criminal record does not mean that you cannot volunteer with us, but it may impact the ways you can get involved.
- Volunteering in the shop
Our retail volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
- You will not undergo a criminal record check for this role
- Volunteering in a leadership role
Our volunteer supervisors help with overseeing the running of our shop and creating a fantastic environment for our customers. You may be involved with coordinating and supporting other volunteers, operating computer systems, and being a key point of contact for the shop.
Skills and Experiences Required:
We welcome applications from people with a wide range of skills and experiences. You don’t need to have volunteered or worked in a shop before as full training will be provided. What’s important to us is that you are a team player, open to learning and willing to follow Shelter’s policies and can be an excellent ambassador for Shelter. We particularly welcome applications from people with lived experience of bad housing or homelessness.
Induction, Learning and Development:
To enable you to take part in this opportunity Shelter will:
- Welcome you with a Volunteer Handbook
- Provide training, induction, and ongoing support from your Shop Manager to help you feel confident in your role
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Benefits of volunteering with Shelter…
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable experience in a retail environment
- Getting involved in your local community and being part of a great team
- Build your confidence and develop transferable skills
We aim to respond to all applications within 14 days
If you would like to find out more about the volunteering opportunity before applying, why not pop into the shop, or contact the shop manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RSPCA South London Branch
Our charity shop in the heart of CRYSTAL PALACE is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging and items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment.
- Good communication and numeracy skills.
- You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
How to Apply:
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!
Please visit our website to learn more about what we do.
We hope you are interested in volunteering for our Crystal Palace store.
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Port Talbot Shop:
Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.
It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.
The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.
The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.
Considerations:
Age requirement: 16+
Location:Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB
Commitment:Our shops operate Monday-Sunday, 9am-5pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We are also looking for volunteers with a knowledge of jewellery and books.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
By getting involved you could:
- Join an enthusiastic team and make new friends
- Develop your hospitality skills and put them into practice
- Support the lunch rush be delivering food to people’s tables
- Support on the counter to help serve soup or cakes
- Sign up to holiday, evening or 1 off events such as Theatre, Proms or other performances that may have an ice cream trike or BBQ on offer
- Be trained on the Food and Beverage Buggy to help deliver stock including freshly baked good to other outlets (being trained on the F&B buggy is an optional choice in addition to usual duties)
- Use your smile and customer service skills, so people feel at home
- Help us raise money so we continue our work looking after special places
What's involved?
- Undertake tasks ranging from clearing tables and serving food to washing dishes and supporting behind the counter.
- Use your smile and customer service skills to engage with visitors, share knowledge of the property and generally enhance their visit
- Have a strong working knowledge of our menu, including allergen information, and sharing this with visitors, though any allergy questions should be asked to a team leader, with the support of our allergen book.
- Playing your part to continue our work looking after special places
- Joining an enthusiastic team and making new friends
- Learning and developing a range of skills such as food safety, barista and exceptional service.
- There’s also potential to get involved with the Food & Beverage events calendar.
- You can also opt in to Food and Beverage Buggy training to help deliver freshly baked goods to other outlets on site.
This role will suit you if you are:
- Are cheerful and like being around people – you’ll meet a lot at lunchtime!
- Are looking for a varied role – you’ll be juggling tasks as well as trays of food
- Are keen to be part of a team
- Are good at keeping places looking tidy and welcoming
- Have a keen eye to detail to notice when a visitor needs help
- Love chatting about food, new recipes and where our ingredients come from
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.





