Volunteer training design practitioner jobs

Please note that the successful candidate must reside in the Highlands area.

About the Role
 

As a Senior Community Link Worker, you will have a developmental role as well as providing on-going support. You will be responsible for developing positive, working relationships between the Community Link Worker team, Primary Care and local community resources. You will work to ensure that people referred from Primary Care to the Community Link Worker service benefit from community resources which can contribute to improvement of their mental and physical health outcomes. You will contribute to community development in your local area of work by working with community organisations
 

You will carry case loads for on-going work with specific individuals for developing and reviewing personal support plans, and provide oversight of personal support plans designed and implemented by Community Link Workers. Working closely with Community Link Workers in a guidance and/or support and supervision role, you will promote good working practice and staff development.
 

You will also ensure that the Community Link Worker service provides an environment where people can improve their health outcomes, establish improved connections in their communities and enhance their quality of life.
 

Key Responsibilities:

• Work autonomously being able to judge when I refer to your manager and take a lead role in developing the service. 
• Working closely with the Project Manager and Locality Manager to achieve strategic outcomes
• Working closely with colleagues in Primary Care
• Working to develop improved, working links between Primary Care and local community resources
• Identify gaps in the service where they arise and implement solutions in partnership with your line manager
• Linking service users to appropriate resources in the local community
• Compiling and reviewing service user personal support plans ensuring outcomes are being achieved, including ensuring people are connected to their community
• Oversight of personal support plans developed and implemented by Community Link Workers
• Overseeing Community Link Worker workloads 
• Ensuring continuity of service within the context of change MH values and strategic outcomes
• Ensuring that careful and ongoing review systems are in place and maintained
• Building positive working relationships with Primary Care and other local partners to better support our service users and to promote the work of the Community Link Worker service
• Collating information and prepare agency reports for line management as required
• Contributing to Research and Development at a local level in support of National objectives to promote service improvements
• Travelling throughout the geographic region covered by the service as required

Essential Criteria:

• Educated to SVQ 3 level or have experience working in the social care sector.
• Work well in a team setting but can also work autonomously 
• Have a sound theory base of social care interventions including risk assessment 
• Have a value base consistent with the aims and objectives of Change Mental Health
• Able to apply an analytical approach to problems in order to find solutions
• Competent in planning and reviewing development plans and taking appropriate action if needed
• Good Standard of I.T skills
• An understanding of the importance of providing professional support and supervision to practitioners
• Sound knowledge of Health and Social care policy in Scotland and can apply this to my role
• Desire to develop my knowledge and skills and attend training as required
• Ability to travel throughout the geographic region covered by the service as required

Desirable Criteria

• Experience of working with people affected by mental or physical health issues
• Experience of community-development work
• Experience of working in a SSSC Registered Service
• A learning and development portfolio which evidences your skills and knowledge

General Duties:

• Act in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies
• Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974
• As with all employees, workers and volunteers; to encourage people to join Support in Mind Scotland as a member, donor or activist
• To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns
• To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role
• To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to vulnerable adults.

We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.

The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.

You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors. 

We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate. 

With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values. 

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and work within the pathfinder partnership, across all partner organisations, providing high quality, evidence based, low intensity Cognitive Behavioural Therapy (CBT) based interventions using a guided self-help model, to clients with who have experienced sexual trauma but also have additional mental health needs.

The National Gallery is looking for an experienced Project Manager to lead the delivery of the upcoming major capital projects at the National Gallery. This is an exciting opportunity to contribute to a major capital project that will have a lasting impact on the Gallery’s future.

The successful candidate will have a proven track record in managing complex capital projects and a strong understanding of heritage environments and design quality.

This is a full-time, fixed-term contract for up to 36 months. The role is primarily on-site (4–5 days per week), with some flexibility. Full attendance will be required during key project phases.

For more information, please refer to the attached job pack and explore the benefits we offer.

Position: Senior Business Intelligence Analyst - Engagement
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, with flexibility to work remotely
Salary: £35,825 per annum plus excellent benefits *
Salary Band and Job Family: Band 2, Profession/Technical

*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

You will be responsible for delivering advanced, accurate, and timely data segments and selections, and supporting data analysis for MS Society’s marketing, engagement, and fundraising initiatives. This role ensures that data-driven insights are readily available to inform decisions and enhance supporter engagement efforts. You will be supporting continuous improvement of data processes and collaborates with various teams to achieve MS Society’s strategy, providing mentorship and guidance and fostering a culture of data excellence.

More information about our job opportunities can be found on our MS Society website.

Closing date for applications: 9am - Friday 23 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Community Connectors programme is an exciting partnership between Community Links, Aston Mansfield, Mind in Tower Hamlets, Newham and Redbridge, and the NHS East London Foundation Trust (ELFT).

Community Connectors work alongside ELFT under what is called the Mental Health Transformation Programme. The ethos of the programme is recovery focused, exploring needs through complexity (rather than diagnosis), a focus on a person’s strengths and assets, and on the wider determinants of health and wellbeing.

The role involves providing holistic support to people suffering from a serious mental illness or SMI. Service users will have a single or range of diagnosed conditions, will be known to ELFT and will therefore have a range of needs, including symptoms of anxiety or depression, or have a diagnosis of schizophrenia. Specifically, the Community Connector will work with multi-disciplinary teams (MDTs) who sit within primary care networks or PCNs (clusters of GP practices) across Newham, and will support people in accessing appropriate local services, embodying a true example of wrap around support.

Above all, the Community Connector will be a strong networker who is able to engage multiple stakeholders for the betterment of service user welfare and outcomes.

Qualifications

Essential competencies

• University degree and/or personal specification
• Local knowledge of services, provisions, and issues faced by people suffering from mental health
• Experience working with stakeholders and partnerships.
• A commitment in implementing the mission and values of Aston-Mansfield
• Any other duties deemed relevant to your role. 

About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.

The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+. 

This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.

Key Responsibilities:

· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.

· Engage marginalised communities to improve access to mental health services and reduce stigma.

· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.

· Deliver culturally appropriate engagement and awareness activities in partnership with local services.

· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.

· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.

· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.

About You:

· Experience in mental health, crisis intervention, or community outreach.

· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.

· Ability to provide trauma-informed, person-centred support.

· Excellent communication and partnership-building skills.

· Passion for reducing mental health stigma and improving access to support.

Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Primary Teacher with Therapeutic Experience - Oasis Nurture – Oasis St Martin’s Village

Part Time – 2 or 3 days a week – Permanent Term Time Contract

Working Pattern: Either Monday, Tuesday, Thursday and Friday -  two or three of those days: 8-4pm

Salary:  £55,184 including London Weighting and pro-rated for term-time.

Oasis St Martin’s Village

Oasis St Martins Village is part of Oasis which is a group of organisations, committed to building stronger communities. Oasis St Martin’s Village, based in Tulse Hill, is a new and exciting project, working in partnership with other organisations in an integrated way, to provide opportunity and pathways for children and young people.

The vision of the Village is to transform the life-chances of children, who are struggling in or not coping with mainstream education, by offering them and their families support and opportunity.

Our work is based around the principle that “it takes a village to raise a child”.

Oasis Nurture

Oasis Nurture is a project that is carried out on the Village. It is a therapeutic intervention designed specifically for those children who might be described as the missing middle – those who do not meet the threshold for an ECHP but who nevertheless struggle to engage with the curriculum for a variety of reasons.

Oasis Nurture is in its pilot phase, working with four local schools, offering a two day a week intervention to a small group of children.

As a Teacher, you will be working with a maximum of six children supported by a key worker and a therapeutic practitioner. You will work alongside a therapeutic lead and a clinical lead.

In this role you will be:

· Working with the home school and parents/carers to understand the children’s needs and developing agreed goals for learning and emotional and social development

· Developing a basic curriculum for Key Stage 2 children for numeracy and literacy, related to their stage learning at their home school, so that they don’t fall behind.

· Providing a personalised, bespoke and restorative approach for each individual child to help address their challenges and fulfil their potential. 

· Maintaining clear and accurate records for individual children on the designated online systems and reporting back to the home school and parents/carers on the agreed goals

· You will also be working with the Therapeutic Lead to provide opportunities for mindful therapeutic care to remove barriers to learning and provide emotional support to access the curriculum. While this role requires primary teaching experience it also requires someone who has experience of working in trauma responsive ways and understands the therapeutic needs of children who struggle to engage.

Oasis Nurture is not an Alternative Provision; it is a part time intervention designed to support local schools and children and their families. Oasis Nurture is not a statutory provision and does not therefore follow teachers’ pay and conditions. Oasis offers all the usual employment benefits including sick pay and pension.  

As this is a newly created role, you will expect some evolution of the role as a result of the development of the project, your insightful input and our combined learning. At the same time, the role provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages) via Charity Jobs or see our website for details.

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

If successful you will be invited to a formal interview. We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Contract:Permanent, 35 hours per week 

Salary:£36,000 - £41,000 per annum 

Location:Hybrid - 2 days per week at Burford, OX18 4PF 

Closing date:Sunday 18th January 2026 

Interview dates: 1st interviews (via Teams) on Monday 26th January 2026 

    2nd interviews (at Burford) on Tuesday 3rd February 2026 

 
Passionate about helping pets and people? Looking for the next step in your Insights career and interested in developing or building your marketing selections skills? We’re recruiting a Senior Insights Analyst!  

At Blue Cross, you'll have the opportunity to make a meaningful impact, helping to ensure we have a data-driven and supporter-centric approach to fundraising, communications and engagement, and delivering insights that drive positive change for pets and the people who look after them.  It’s an exciting time to join us as we have recently migrated from our legacy CRM to Microsoft Dynamics 365, which will allow us to maximise the value of our data and build more effective reporting.

More about the role

This key role within the Insights team has a focus on delivering marketing selections, implementing supporter journeys, and delivering insights on fundraising, communications and engagement performance. The Insights team sits within the Data & Insights Department – a team of 10 colleagues who are working towards our Data Strategy vision of our information being trusted, accessible and used to help pets and people thrive together.

You'll collaborate closely with the Insights Manager to deliver marketing selections and supporter journeys, as well as analysis and insights that deepen our understanding of our clients and supporters.
 

You will have the opportunity to problem solve and experiment to help us drive forward our data maturity, all whilst being a part of a friendly, welcoming and collaborative team. The Insights team provide the metrics, reports and analysis that underpin evidence-based decision making at Blue Cross, and ensure reporting adheres to all legislative and regulatory requirements and quality and integrity standards.

IMPORTANT NOTE 

As this role involves twice-weekly presence within the office, candidates must live within a reasonable distance from our Burford office (for example, within one and a half hours’ travel one way). Our Burford office is in a rural location where public transport links are infrequent, therefore travel by car is our strong recommendation. If you are thinking of applying, please check your travel time using the postcode OX18 4PF.

About you

 This role would suit an experienced analyst who is keen to develop and maintain supporter journeys and marketing selections, or to learn these skills.  If this is new to you, don’t worry, we’ll fully support you as you learn.
 

You will be confident, proactive and articulate in promoting data, insights and the benefits of evidence-based decision making. We will need you to use various analytical tools, skills and techniques to design and develop reports and dashboards to tell stories in a compelling way and confidently be able to analyse complex data from diverse sources.
 

You will need great presenting and communication skills to deliver insights to stakeholders both in person and virtually and the confidence to build strong stakeholder relationships throughout the organisation, so we are looking for someone positive and friendly with confidence to contribute.

We use Microsoft Power BI as our business intelligence tool, but you might have used other BI software such as Tableau or Qlik. Don’t worry if you haven’t used Power BI – you’ll get lots of support.

While we’d love to hear from a wide range of applicants, we’re unable to offer visa sponsorship for this role and require candidates to have the current right to work in the UK.
 

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response. Those who have applied previously are not required to reapply.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 18th January 2026 2330 hrs

How to Apply 

To apply, please submit your CV, covering Letter & additional information form to the email provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

Location: Hybrid
Department: External Affairs & Communications directorate
Salary: £43,500 - £48,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent

Closing Date: 19th January 2026, 10.00am 
 
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
 
Overall Purpose
 
The Engagement Manager plays a pivotal role in strengthening NHS Charities Together’s relationships with its members and NHS Trusts, helping to grow the sector’s collective impact, income and influence.
 
Working collaboratively across the organisation, the postholder will lead our approach to member and Trust engagement, connecting members with our strategic priorities and policy goals, supporting NHS Trusts to realise the potential of their charities, and identifying opportunities for development and collaboration.
 
The role combines strategic relationship management, insight gathering, and event delivery to ensure members are engaged, connected, and supported through a refreshed and impactful member offer.
 
Overall Objectives
 
• Build and strengthen relationships with members and NHS Trusts to maximise the value and visibility and impact of NHS charities.
• Engage, advocate and influence members to align with NHS Charities Together’s strategic goals and policy calls.
• Support NHS Trusts to understand and realise the potential of their own charity.
• Use insight and feedback from members to inform and evolve the member and impact strategy.
• Lead the delivery of an engaging programme of events, learning and peer support that builds capability, connection and impact.
• Take a strategic and coordinated approach to connecting members to internal expertise, partnerships and opportunities that support their growth.
• Contribute to the design and delivery of a refreshed member offer that is responsive, strategic and commercially sustainable.
 
Key Responsibilities
 
The main duties and responsibilities of the role holder are as outlined below;
 
Stakeholder Management and Engagement
• Build and maintain strong relationships with members, NHS Trusts and other key stakeholders, influencing at all levels within a complex political environment.
• Represent NHS Charities Together at member meetings, networks and external events, acting as an ambassador for the organisation’s strategy and values.
• Engage members around strategic priorities, policy positions, and collective campaigns, ensuring alignment and shared impact.
• Identify and nurture opportunities for partnership, collaboration and income growth across the membership.
 
Insight and strategy
• Gather intelligence and feedback from members to inform the member engagement and impact strateg, working with the wider team to support the creation of a Charter for the NHS charity sector.
• Spot trends, barriers and opportunities that can shape future support, policy and advocacy work.
• Apply strategic thinking to balance nuance and competing priorities, helping to design initiatives that achieve shared goals.
 
Events and Learning
• Lead the design and delivery of a dynamic programme of online and in-person member events and networks, ensuring they are relevant, engaging and high quality and help achieve our objectives to grow the NHS Charity sector.
• Develop a commercial and sustainable approach to member support that achieves income targets and adds value to members.
• Take a strategic and coordinated approach that connects members and their Trusts to internal expertise, partnerships and opportunities that support their growth.
 
Programme and Project Delivery
• Plan and manage engagement and event projects from concept through to delivery and evaluation, ensuring they are well-organised, on time, and impactful.
• Play a key role in the management of priority events, including liaising with suppliers, facilitating involvement from members and logistical support.
• Work collaboratively with colleagues across NHS Charities Together to connect members with relevant resources, campaigns and opportunities.
• Ensure that all activities are monitored, evaluated and continuously improved using member feedback and performance data.
 
Content and Communication
• Develop and tailor content for different member audiences, ensuring clarity, relevance and alignment with organisational priorities.
• Work with the colleagues to promote events, training and engagement opportunities through appropriate channels.
 
Team and organisational contribution
• Contribute to strategic planning and support cross-organisational projects that enhance the member experience.
• Support the Sector Engagement Lead and deputise when required.
• Provide support to team members as appropriate, ensuring a collaborative and high-performing culture.
 
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
 
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
 
REF-225 783