Welfare benefits jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Cinema Manager to build and run our brand new service based in the Manchester Royal Infirmary (MRI). The MediCinema will be located in the MRI, but will serve patients from across the Manchester University NHS Foundation Trust, including the Royal Manchester Children’s Hospital.
The post-holder will build their team of nurses and volunteers and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We will run a minimum of four regular inpatient screenings each week – exact screening numbers, times and dates to be agreed with all stakeholders, but will include evenings and weekends. There will also be a programme of additional Tailored and Personal screenings on top of the regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identify candidates for Personal Screenings.
The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.
Service Delivery
- Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
- Be responsible for:
- Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Collate, analyse and report back on agreed metrics and KPI’s
- Support with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
- Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
- Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Manchester Foundation Trust Charity.
- Develop and manage effective partnerships throughout the hospital and community.
- Represent the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.
Administration and other duties
- Provide holiday or emergency screening cover when required.
- Manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
- Contribute to the strategic development of the Manchester MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a excellent attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced DBS check, which we will arrange.
How to Apply
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.
We are an equal opportunities employer and an accredited Living Wage Foundation employer.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
Working at the National Memorial Arboretum is unlike anywhere else. This is a place of national importance, where remembrance, reflection and learning sit at the heart of every visit. As Group Sales Officer, you’ll play a key role in welcoming thousands of group visitors each year from community organisations to coach tours helping them plan meaningful, well-organised visits that leave a lasting impression. It’s a role that blends purpose with pace, offering the chance to contribute directly to the Arboretum’s income while supporting its mission.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be at the centre of our group sales activity, building relationships, responding to enquiries and shaping tailored packages that meet the needs of different audiences. From promoting flagship events and seasonal experiences to spotting new opportunities in the group travel market, your work will have a real and visible impact. You’ll enjoy variety, working across sales, marketing and customer service, and collaborating closely with colleagues and volunteers to ensure every group visit runs smoothly from first contact to arrival on site.
This role would suit someone who enjoys speaking to people, takes pride in great service and likes seeing plans come together. You’ll be organised, confident on the phone and comfortable juggling bookings, data and deadlines, while still bringing warmth and enthusiasm to every interaction. In return, you’ll be part of a supportive, values-led team, working in a truly special setting and helping visitors connect with the stories, spaces and significance of the Arboretum.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
This is a role with real purpose, where great administration and customer service make a visible difference every day. As Supporter Services Administrator, you’ll play a key part in keeping business functions running smoothly while helping to deliver a welcoming, professional experience for visitors, supporters, volunteers and colleagues. It’s a varied position that supports a nationally significant organisation and contributes directly to its mission and values.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll be a first point of contact for a wide range of enquiries, providing friendly, efficient support by phone, email and in person. Your work will span core administration, membership processing, record keeping and system support, as well as assisting with internal communications and the smooth delivery of events. You’ll work closely with teams across the organisation, helping to maintain accurate data, consistent processes and high standards of service.
This role is ideal for someone who is organised, approachable and thrives in a busy environment. You’ll enjoy balancing detail-focused tasks with people-facing responsibilities, spotting issues early and helping to find practical solutions. In return, you’ll be part of a supportive, collaborative team in a unique setting, where your contribution helps ensure every interaction reflects care, professionalism and respect.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. The working pattern for this role is part-time and includes a mix of weekdays and a weekend shift. This role is worked Thursday to Saturday, 9:00am–5:00pm, with a one-hour unpaid break each day.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays) pro rata, increasing to 29 days after 2 years and 30 days after 5 years pro rata. Plus, the ability to buy up to 1 working week of additional leave pro rata
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



We are looking for a compassionate and committed Caseworker to provide structured, tailored support plans based on holistic assessments for individuals affected by crime. This role is offered on a hybrid basis, working from home and our base at Dyfed Powys Police Headquarters in Carmarthen. Regular travel throughout the area will be required.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the Role
This role is a hybrid post and your location will be Dyfed Powys Police Headquarters in Carmarthen. As a Caseworker you will:
- Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
- Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
- Identify barriers to accessing services & work with partners to provide ongoing support.
- Keep accurate & confidential case records.
About You:
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
- Strong written & verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational & time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with internal & external organisations.
- The ability to maintain professional boundaries & confidentiality.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
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About The Role
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Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment?
We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation.
You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.
• You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.
• The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible.
• Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.
• You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.
• Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.
What we are looking for…
Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role.You will need to have knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice.
This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality.
You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.
Teamwork is essential for this role to work effectively with colleagues and external agencies.
Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.
For more information about this role please see the Job Description/Person Specification.
You will need…
• GCSEs (5 A-Cs or equivalent, including Maths and English)
• Experience of working in a Housing, Supported Housing or Homelessness focused service
• Experience of working with vulnerable people and people with complex needs
Special Conditions…
• Full UK Driving Licence with access to a vehicle for work purposes
• DBS CheckShould we receive sufficient applications for this role we reserve the right to close the vacancy early, therefore we advise candidates to apply as soon as possible. Previous applicants need not apply.
Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.
What can we do for you…
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
• These are just a handful of the benefits that you can enjoy when you join us!
To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.
Your application will not be considered if you have not provided a supporting statement, in addition to your CV.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record. -
About Us
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You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you inspire, energise and motivate young people aged 9–18?
Do you want to make a genuine difference while being part of a supportive, values-driven team?
If so, we’d love to hear from you!
One YMCA Youth Clubs provide safe, inclusive spaces where young people can socialise, build confidence, and develop skills for life. We are looking for a Youth Development Worker to support the delivery of engaging youth work sessions and contribute to the growth of our youth offer, including the opening of new clubs in Bedford town centre.
The Role
Reporting to the Senior Youth Development Worker, you will support the planning and delivery of a range of youth work activities. This is a hands-on role working directly with young people, helping to create welcoming, fun and meaningful sessions that reflect the YMCA Youth Work Strategy and Principles.
This is an ideal opportunity for someone passionate about youth work who wants to develop their skills in a supportive environment. Training and ongoing support will be provided.
Key Responsibilities
- Support the planning, delivery and evaluation of youth work activities for young people aged 9–18
- Deliver a range of youth work activities, including centre-based sessions, outreach, school-linked programmes, mentoring and digital engagement
- Build positive, trusted relationships with young people, offering encouragement, guidance and support
- Assist with projects and new youth club development in Bedford town centre
- Maintain accurate records of attendance, engagement and outcomes to support monitoring and reporting
- Promote safeguarding, equality, inclusion and positive behaviour in all aspects of delivery
About You
You don’t need to be fully qualified - what matters most is your enthusiasm, reliability, and commitment to young people.
You will be:
- Passionate about supporting children and young people
- Confident engaging with young people in group settings
- Willing to learn and develop your youth work skills
- Able to work as part of a team and follow safeguarding procedures
- Experience working with young people (paid or voluntary) is desirable but not essential.
Hours and Contract
- Part-time role
- 10 hours per week, paid on a monthly salaried basis
- Working pattern includes evenings and weekends, with most sessions taking place after school
Additional Information
- Applicants must already have the right to work in the UK (no visa sponsorship available)
- This role may require a Basic or Enhanced DBS check following a conditional offer
- Applications will be reviewed as received, so early application is encouraged
Equality, Diversity & Inclusion: At One YMCA, we are committed to equality, diversity and inclusion. We welcome applications from all backgrounds and aim to create a working environment where everyone is treated with dignity and respect.
Accessibility & Adjustments: We are happy to make reasonable adjustments throughout the recruitment process. Please let us know if you need any support to apply or attend an interview.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Hours: 30–37.5 hours per week (4 or 5 days), Monday–Friday
Wealden Citizens Advice (WCA) is looking for a passionate and proactive Advice Services Manager to lead our Crowborough office. This is an exciting opportunity to support and empower local people, particularly those facing disadvantage, by ensuring they have access to free, confidential, and impartial advice when they need it most.
Wealden Citizens Advice is an independent local charity and part of the national Citizens Advice network. Each year, we help over 4,000 residents across Wealden through our offices in Crowborough, Hailsham, and Uckfield, as well as through outreach services and digital channels. We’re here for everyone – whatever the problem. From benefits and debt to housing, employment, immigration, and energy advice, we help people find a way forward. Our insights and research also influence change at both local and national levels.
Our vision is to make advice and information more accessible to everyone in Wealden — especially those in hard-to-reach or disadvantaged communities. By helping people understand their rights and access the support they’re entitled to, we promote wellbeing, community cohesion, and a fairer society.
As part of the Citizens Advice network, we are:
- Free, independent, confidential, and impartial
- Committed to equality, diversity, and inclusion
- Guided by integrity, compassion, and respect
- Dedicated to continuous improvement and community impact
You’ll lead the day-to-day operations of our Crowborough Advice Service, managing a team of around 30 volunteer advisers who deliver a high-quality, client-focused, multi-channel advice service. This is a varied and rewarding role for someone who thrives in a fast-paced, people-focused environment and is passionate about helping others.
- You’ll ensure effective service delivery across face-to-face, phone, text, and email channels
- Coach, develop, and support volunteer advisers to maintain high advice standards
- Oversee service quality, compliance, and performance targets
- Work collaboratively with our management team across Wealden to develop and improve services
- Contribute to local research and campaigns to address the root causes of client issues
We’re looking for someone who is:
- A motivational leader, able to inspire and support volunteers
- Highly organised, adaptable, and solution-focused
- Comfortable working collaboratively across teams and services
- Empathetic, approachable, and committed to delivering the best outcomes for clients
- Experience as a Citizens Advice Generalist Adviser or in the Social Care sector (minimum 2 years preferred but not essential)
- Experience managing or coordinating teams in an advice or community service setting
- A good understanding of equality, diversity, and inclusion in service delivery
- Strong IT and data management skills
Key Responsibilities
- Lead and manage the Crowborough Generalist Advice Service and associated projects
- Recruit, train, and support volunteers in partnership with our District Administrator & Training Team
- Oversee casework quality, performance, and compliance with Citizens Advice standards
- Ensure accurate recording of client data, case notes, and outcomes
- Maintain Health & Safety and Data Protection standards within the office
- Contribute to service development, audits, and research & campaigns work
- Support and participate in management team meetings and cross-office initiatives
What We Offer
- A supportive, inclusive, and friendly team culture
- Opportunities for professional development and ongoing training
- Flexible working arrangements (4 or 5 days per week)
- The chance to make a tangible difference in people’s lives every day
Wealden Citizens Advice is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities, and particularly from groups currently underrepresented in our workforce.
As Events Officer, you will lead on the planning and delivery of a range of key events at the National Memorial Arboretum. Working closely with the Head of Events, you will take responsibility for specific Arboretum-led and third-party events, acting as one of the main points of contact for external clients. You will build strong relationships with stakeholders, ensure events are professionally delivered from initial enquiry through to completion, and help maximise income through events and functions, while always upholding the Arboretum’s values and visitor experience.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You will project manage a varied portfolio of events, coordinating schedules within the events diary and working collaboratively with internal teams to ensure smooth delivery and minimal impact on day-to-day operations. This will include leading internal and external meetings, overseeing event plans, managing budgets and reporting regularly to the Head of Events. You will also manage and direct the work of the Events Coordinator, support the delivery of major, corporate, internal and remembrance events, and deputise for the Head of Events when required.
Alongside operational delivery, you will play an active role in developing and improving the Arboretum’s annual events programme. You will contribute creative ideas, support cross-selling of appropriate products and services, and maintain positive relationships with existing stakeholders, visitors and partner organisations. Flexibility is essential, as the role involves attending early morning, evening and weekend events. Throughout all activity, you will ensure the highest standards of organisation, customer care and professionalism, in line with the mission and values of the Arboretum and the wider Royal British Legion.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. Hours are any 5 from 7 days per week will be discussed at interview.
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Monday 2nd February and Wednesday 4th February
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Salary: £50,000–£53,000 FTE
Contract: Full-time, Permanent (part-time considered)
Location: Remote (UK-based) with occasional travel
Closing date: Friday 30 January
Benefits: 25 days annual leave bank holidays, life insurance (5× salary), income protection, Employee Assistance Programme, 24/7 online GP, flexible working, and generous total pension contribution.
We are delighted to be supporting Cruse Bereavement Support, the UK’s leading bereavement charity, in the search for a skilled HR Business Partner. With a new organisational strategy launched in 2025 and a commitment to innovation, this is an exciting moment to join the team!
This is a crucial role for an experienced HR professional who wants to blend hands-on delivery with strategic influence. You will be the primary point of contact for operational HR matters, ensuring an inclusive, people-centred service aligned to Cruse’s values: kindness, inclusivity, ambition, and genuineness.
You will support managers and staff across the full employee lifecycle—from recruitment to wellbeing to employee relations—while driving improvements in HR processes, systems, and organisational culture. This role offers significant scope to lead projects, shape policies, strengthen HR capability across the charity.
To be successful as the HR Business Partner you will need:
- CIPD Level 5 or higher, with significant broad HR experience.
- Proven expertise in employee relations, including advising managers on employment law, policies and best practice.
- Hands on experience with HR systems, data management and payroll processes, ensuring accuracy and compliance (including GDPR).
- Strong communication and relationship building skills, with the ability to influence, support managers, and handle sensitive issues with empathy and professionalism.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Mslexia, the UK’s best-loved writing magazine for women, is seeking a Chief Executive Officer to lead the organisation into an exciting new phase of growth and impact.
Founded in 1999, Mslexia is a national publishing and outreach charity dedicated to addressing gender inequality in literature. We support over 50,000 women writers through our magazine, books, competitions, courses, events and online community. Financially independent for more than 20 years, we now want to build on our success, strengthen our sustainability and extend our reach.
This is a rare opportunity to shape the future of a respected, values-driven organisation with a strong brand, loyal audience and passionate team.
About the role
As CEO, you will provide strategic, operational and inspirational leadership for Mslexia, working closely with the Board of Trustees and leading a team of talented staff.
You will be responsible for:
- Setting and delivering organisational strategy with the Board.
- Leading and supporting the staff team, fostering a positive, inclusive and high-performing culture.
- Overseeing financial management, budgeting and long-term sustainability.
- Developing and diversifying income streams, including commercial activity, partnerships and fundraising.
- Acting as the public face of Mslexia, championing its mission locally, regionally and nationally.
- Strengthening governance, systems, policies and risk management.
- Building partnerships and promoting the Mslexia brand and influence.
We are looking for an inspiring, values-driven leader with the vision, credibility and skills to lead a purpose-led organisation.
You will bring:
- Senior leadership experience in the charity, public, commercial or related sector.
- Strong financial literacy and experience managing multiple income streams.
- A track record of leading and motivating teams.
- Experience working with a Board or similar governance structure.
- Strategic thinking skills, with the ability to turn vision into action.
- Excellent communication, influencing and relationship-building skills.
- A strong commitment to equality, diversity and inclusion.
Desirable:
- Experience in the arts, culture or creative industries.
- Experience of hybrid earned / grant-funded income models.
- Events or publishing-related experience.
Why join Mslexia?
- Lead a nationally respected charity with a clear social mission.
- Work with a skilled, passionate and supportive team.
- Shape the future of women’s writing and gender equality in literature.
- Flexible working and family-friendly policies.
- 25 days annual leave plus bank holidays.
- City-centre Newcastle location.
How to apply
Mslexia is working with Jobs with Purpose to recruit to this role. You can access a detailed candidate pack below, including a job description and person specification.
To apply, please forward a detailed CV and a supporting statement (maximum three sides) explaining how you meet the requirements of the person specification and any other information relevant to the role to David Robinson at Jobs with Purpose.
For a confidential discussion about the role, email David with your availability and brief details regarding your experience and interest in the position.
Closing date: Monday 9 February 2026, 12 noon
Interviews: Week commencing 16 February 2026
Mslexia is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
To apply, please submit a detailed CV and a supporting statement (maximum three sides) explaining how you meet the requirements of the person specification and any other information relevant to the role
For a confidential discussion about the role, email David with your availability and brief details regarding your experience and interest in the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, Evaluation and Learning Officer
These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.
Position: Monitoring, Evaluation and Learning (MEL) Officer
Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday
Salary: £31,428 per annum
Contract: fixed-term contract starting as soon as possible, until 9th April 2027
Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found.
Interview Dates: 4th & 5th February 2026.
About the Role
As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.
Your principal duties and responsibilities will include
- Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
- Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
- Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
- Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
- Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
- Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
- Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.
About You
We are looking for someone who is educated to degree level or has the equivalent in experience.
You will also have:
- Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
- Significant knowledge or experience of conducting quantitative and qualitative data analysis.
- Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
- A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
- Competent IT skills, including MS Office
- Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We have an exciting opportunity for a Children and Young Persons Caseworker to join the National Homicide Service in the Kent area of England, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home working based with travel in the Kent area of England.
As a Homicide Service Children and Young Person caseworker you will be:
- Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
- Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
- Acting as the designated caseworker and manage a caseload
- Implementing the CYP Homicide Service Delivery Model
- Working closely and supporting colleagues to provide a trauma informed service to children and young people.
You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.
You will need to be able to travel to face to face sessions within, and occasionally outside of region, and therefore a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Location: St Austell - Little Harbour
Job Type: Part time, 24 hours per week Hours are generally worked between 11:00am – 19:00pm (although some flexibility around these times will be required)
Contract Type: Permanent
Salary: £26,498 - £30,725 pro rata (£15,899 - £18,435 actual), plus enhancements for weekends and bank holidays
“Happy, amazing, special and fun” are perhaps not the first words that spring to mind when you think of a children’s hospice - but this is exactly how our families describe our hospices.
Matched by our staff feeling “proud, rewarded and making a difference” by working in this special setting, this is perhaps a quite a different catering role to what you might have expected.
About Us
Children’s Hospice Southwest provides care and support for children with life limiting conditions. We have an exciting opportunity for friendly and enthusiastic person who is motivated to join us on a permanent basis to really make a difference to the lives of the children and families who we support.
Where you will be working
Little Harbour is situated in beautiful surroundings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives.
The Role
Working as part of a friendly and professional team of Kitchen staff and volunteers, you will prepare and serve a range of high quality, home cooked meals and snacks for children and families to enjoy during their stays. This is an excellent opportunity for someone looking for a part-time, permanent role within a relaxed and welcoming environment.
The Successful Candidate
You will be experienced in a professional kitchen, with excellent communication skills. You should hold a current basic food hygiene certificate and a recognised catering qualification (or willing to undertake this).
Join our team for a rewarding career – 98% of staff agree that they are proud to work for CHSW.
Benefits of working at CHSW also include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
Training
Full on-the-job training and a comprehensive induction period will be given relevant to the role.
How to Apply
Please apply by clicking on the link in this advert. To find out more please see the job description and person specification on this page.
Closing date: Tuesday 20th January 2026
Anticipated Interviews: Tuesday 27th January 2026
*Please note if sufficient applications are received prior to the advertised closing date, we reserve the right to close this vacancy early. We therefore recommend that you apply for the role as soon as possible.
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number 1003314.
You may also have experience in the following: Catering, Caterer, Cook, Chef, Kitchen Assistant, Food Prep, Food Hygiene, Charity, Charities, NFP, Not for Profit, Third Sector, etc
REF-225 956
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Domestic Abuse Caseworker
We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Position: 6515 Caseworker - Domestic Abuse
Location: Hampshire (with regular travel required throughout the region)
Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.
Contract: Permanent
Salary: £26,830.20 per annum
Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Keep accurate and confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial.
You will need:
- Strong written and verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational and time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with internal and external organisations.
- The ability to maintain professional boundaries and confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Benefits
The competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Family Support Worker – Thames Valley
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Thames Valley Care Team.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.


