Work experience manager jobs

About the role:

This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.

Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.

This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.

About you:

• You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
• You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
• You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
• You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
• You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 25th January at midnight

Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams

There will be a second stage in person at our head office in Kings Cross for progressed candidates. 

This post will require a basic DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed. 

The Salesforce and Systems Manager will play a key role in the Programmes team ensuring that our systems and processes run smoothly, that data is accurate and well maintained, and that we continue to innovate through our use of data systems to improve delivery and working across the wider Trust.

You will lead the usage and development of our Customer Relationship Management (CRM) platform, Salesforce, for the delivery and evaluation of our programmes. You will be responsible for overseeing the building and management of application and evaluation forms ensuring that internal and external colleagues views have been considered. Whilst this role sits within the programmes directorate, you will lead on Salesforce for the Trust as a whole and collaborate with other teams to ensure optimal running of the platform.

You will manage a number of external relationships, including our external Salesforce partners, application site partners and other digital and data partners to ensure that work is well managed, delivered on time and on budget. You will work closely with the Senior Impact and Evaluation Manager to ensure data on applications, evaluations, and long-term destinations is of high quality and securely held.

The role will report to the Senior Impact and Evaluation Manager, and work alongside, and with support from, the Data and Evaluation Officer.

Main duties

• Act as the Trust’s in-house Salesforce lead, keeping up to date with sector updates (including Artificial Intelligence), training staff members in how best to use Salesforce

• Lead on the management and integration between Salesforce and the Trust’s other data collection platforms including Form Assembly, Sutton Trust Online, Campaign Monitor, and Zoom

• Work cross-Trust to identify potential Salesforce process improvements or system changes that will deliver efficiencies, prioritising these and overseeing their build and deployment

• Manage relationships with external stakeholders including web developers and Salesforce/Form Assembly representatives

• Manage the build and development of programme application sites with input from programme leads

• Responsibility for quality of data coming into and held in Salesforce, complying with GDPR requirements

• Manage the design, building, and dissemination of evaluation forms and ensure high rates of completion

• Manage the two-way sharing of application and engagement data with universities and delivery partners

• Support the communication of data and insights in Salesforce through the creation of dashboards and reports

• Prepare data for annual HEAT submissions

• Support the Senior Impact and Evaluation Manager with data and analysis when required

• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who the following:

Skills:

• High degree of initiative and the ability to take responsibility and prioritise own workload

• Strong problem solving and analytical abilities

• Organised, independent and able to work to deadlines

• Ability to think strategically

• Excellent attention to detail

• Demonstrates a willingness to learn

• Excellent verbal and written communication

Experience

• Experience as a Salesforce administrator, particularly in the non-profit sector

• Understanding of UK GDPR principles and compliance

• Proficiency in Microsoft Excel and the Office suite

• Knowledge of project management, including experience leading projects with both internal and external stakeholders, and analysing user needs

Experience in/knowledge of the following areas will help you to stand out, but is not required, and training will be provided for the right candidate:

•  Knowledge and experience of the higher education, education, and/or non-profit sectors

• Familiarity with platforms such as Form Assembly, and the Higher Education Access Tracker

• Holding a Salesforce Administrator Certificate

• Project management training

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;

• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £42,025-£45,000 per annum

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line managers

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check will be required

Interviews

Applications should reach us by 23:59, Wednesday 28th January, with first round interviews held over Zoom on Wednesday, 11th February, and second round interviews held at our London offices on Wednesday, 18th February.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

South East London Mind is a highly regarded local charity, helping people to be mentally healthy and working together with those experiencing mental health problems and dementia to improve their quality of life. We are one of the largest charities in the Mind network.

We are working in partnership with Oxleas NHS Foundation Trust to deliver integrated support within the Trust’s Community Mental Health Teams. This post sits within the Care Team Approach, an integrated team providing support to people living with psychosis, helping them develop their independence, self-management skills and achieve their recovery goals.

We are recruiting a Senior Mental Health Advisor to work within this fast paced and innovative service. You will have the caseload management experience and skills to deliver focused, person-centred, individual support and IAG (Information and Guidance) on a wide range of social issues, including guided self-help and management of social integration, liaising appropriately with specialists and professionals within the wider team.

You will also hold line management responsibility for a Mental Health Advisor in the team.

Hybrid working will be considered in line with service need.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 18th January (11:59pm)

Likely interview date: Week beginning 26th January

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Job Purpose

Are you a strategic HR professional passionate about people, culture, and inclusion? Centre 404 is seeking an experienced HR Business Partner to join our Central People and Culture team and support the Director of People in delivering Centre 404’s People Strategy and sector workforce priorities. The role focuses on embedding workforce planning, building management capability, and strengthening cultural development, ensuring the organisation is well placed to meet the challenges of the Adult Social Care Workforce Strategy and the new national pay deal.

About Us

Centre 404 is a vibrant north London based charity committed to empowering people with learning disabilities and their families. We champion inclusion, choice, and wellbeing, and we’re proud to be driving sector-leading change in social care.

Key Priorities

• Deliver a management development programme with measurable impact
• Provide workforce analytics to inform strategic decisions and reduce agency spend
• Coach managers to resolve employee relations issues proactively
• Drive improvements in staff engagement, inclusion, and fair treatment
• Lead on Equality, Diversity & Inclusion (EDI) initiatives and quality benchmarking
• Embed co-production principles across HR processes

What We’re Looking For

• CIPD Level 7 (or working towards) or equivalent
• Proven experience in workforce planning, leadership development, and cultural change
• Strong coaching, influencing, and analytical skills
• Commitment to inclusion, safeguarding, and the rights of people with learning disabilities
• Knowledge of CQC/Ofsted frameworks and sector reforms is a plus

 Why Join Us?

At Centre 404, you’ll be part of a values-driven organisation that prioritises people. We offer a collaborative environment, meaningful work, and the opportunity to make a real difference.

Centre 404 is dedicated to staff development and supervision and we will provide a detailed induction and on-going training and support. All offers of employment are subject to a DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

Job Decription

NEON is seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will  transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.

With our expansion into a new 5,600 sq ft facility in  Vauxhall you will lead on the income generation annually by increased programming, events, room hires and membership to support 7-day-per-week programming and enhanced community reach. 

You will work closely with both our external  cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by  monitoring progress and continually adapting and improving effectiveness to meet changing needs

The postholder will:

• Expand income generation through studio hires, memberships, events, and trading

• Securing sponsorships, multi-year funding, and philanthropic donations

• Develop contracts and partnerships with schools, local authorities, and corporate entities

• Strengthening impact reporting and financial reporting and management

• Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026. 

• Role Profile 

• Essential Experience and Skills 

• 8 years plus demonstrable experience of income generation  and management, delivering on time and within budget 

• Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical 

• You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors

• You enjoy working in an entrepreneurial and creative , start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role

• You have resilience to change course and adapt priorities as needed by the business

• You are as comfortable working independently as you are as part of a team

• You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work

• Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages

• Willing to be based in our studio in Vauxhall

• Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners

• Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets 

• Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally 

• Ability to think, act and communicate strategically and creatively

• Ability to be self-servicing including proficient use of Microsoft IT and Google Suite packages

• Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.

Job Title:  National Safeguarding Development Manager

Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)

 Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings

Contract Type: Permanent

Working Hours: 35 per week

About The Role:

As National Safeguarding Development Manager, you will lead the safeguarding development and vetting functions across The Scout Association, helping to protect young people, volunteers, and staff through strong, proactive safeguarding practice.

This is a senior leadership role with national reach, focused on embedding a positive safeguarding culture, ensuring effective policies and learning, and championing victim and survivor voice across the movement.

As the National Safeguarding Development Manager, you will (Key Responsibilities):

• Lead the operational delivery of safeguarding development and vetting functions

• Provide leadership, supervision, and direction to managers and teams

• Shape and maintain national safeguarding policies and procedures in line with legislation and guidance

• Embed victim and survivor voice into safeguarding practice

• Strengthen digital safeguarding and learning from cases and trends

• Use data and insight to improve processes, training, and resourcing

• Build effective external partnerships with statutory and safeguarding organisations

What you’ll bring as our National Safeguarding Development Manager:

• Experience managing a safeguarding function, including vetting or safer recruitment

• Experience of victim and survivor engagement and trauma-informed practice

• Confidence in leading and developing teams

• Strong communication and interpersonal skills

• Ability to make sound, risk-based decisions and work proactively

• Experience developing or delivering safeguarding learning or training

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Friday, 30th January 2026

Interviews will be held in person at Gilwell Park, Chingford, on Wednesday, 18th February 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

What is a Fixing Factory?

Fixing Factories do what they say on the tin! We help people fix their broken electricals and learn new fixing skills, shifting us from our current take-make-waste linear system towards a repair economy fit for the future. They generate public interest in repair. Through a series of stepping stone activities, we take people from never having looked inside an electrical item towards, if they wish, fixing for others.

The Fixing Factories is a partnership between The Restart Project and Possible, funded by The National Lottery Community Fund. It launched in April 2022 and we currently have three operational sites across London in Camden, Haringey and Hackney.

Each new Fixing Factory site grows and nurtures a community of repairers, is strongly linked with local residents and stakeholders, and is driven by engaged teams of volunteers. There is a range of offers; from free community repair events to paid workshops and retail - as we develop a replicable model which will support our long term goal of ‘a Fixing Factory on every high street’.

About the role

Passionate about repair? Love working in the community to help people embrace low-waste lifestyles? Ready to manage a team of volunteers to get our latest Fixing Factory locations up and running? We want to hear from you!

As one of our Fixing Factory workshop managers, you’ll be responsible for the day-to-day operations of our two newest Fixing Factory sites, helping members of the public to fix their broken items, and managing a successful team of volunteers and freelancers to support along the way.

You’ll deliver a programme of activities to teach people the basics of repair and change their mindset around electronic waste. The two new sites will be trialling a scaled-back Fixing Factory model compared to our other three sites, so you’ll be a key part of developing and iterating a new way of delivering a Fixing Factory.

The two new sites will be in shared spaces with other community organisations. A key part of this role will be to build and maintain positive relationships with others managing and using the spaces.

You will split your time between the two new Fixing Factory locations, working remotely with a passionate Fixing Factory team, including workshop managers for other sites, and a central development and project management team. You’ll also work closely with Possible, our partner on the Fixing Factories project.

If you’re a fixer with the skills and enthusiasm to manage a welcoming, safe, and impactful repair hub, this is the role for you!

Key responsibilities

Activity and delivery

• Take responsibility for overseeing on-site repairs at the two Fixing Factory locations, ensuring they are completed safely, effectively, and to a consistent standard.
• Deliver a regular programme of activities at the two sites, including community drop-in repair sessions, workshops for the general public, and sessions for volunteers to repair damaged electronic goods.
• Work with the Fixing Factory Lead to make changes in response to feedback and project needs.
• Participate in the necessary training needed for the role.
• Take responsibility for ensuring health and safety, safeguarding, and first aid protocols are implemented and adhered to at the two sites at all times.
• Ensure activities provide an inclusive and pleasant environment for staff, volunteers, and members of the public.
• Implement processes to manage the inventory of equipment, consumables, spares, and repaired items at the Fixing Factory.
• Ensure workshop, tools, and equipment are maintained and well organised.

Volunteer management

• Help build a volunteer community at both sites that feels empowered to take the lead on the delivery of some of the core Fixing Factory activities.
• Supervise Fixing Factory volunteers and freelancers, including leading volunteer inductions, regular work and wellbeing check-ins, volunteer team meetings, and celebrations with support from the Fixing Factory Lead.
• Create an open, welcoming, inclusive environment for volunteers, whilst encouraging collaboration and skill sharing.
• Ensure there is a sufficient and growing pipeline of volunteers and freelancers, including leading recruitment for specific roles to run core Fixing Factory activities.

Relationship management

• Build and maintain positive relationships with local stakeholders, including the managers and users of both shared sites, members of the public, local repair businesses, local authorities, volunteers, and community fixing initiatives, with support from the Fixing Factory Lead.
• Maintain an open and honest line of communication with the Fixing Factory Lead, other workshop managers, operational group, and Possible colleagues.

Monitoring and evaluation

• Collect and train volunteers to collect monitoring and evaluation data related to the Fixing Factories with support from the Fixing Factory Lead.

Income generation

• Work with the Fixing Factory Lead to track and grow onsite income-generating activities to ensure that the shop meets its objectives for financial sustainability. This includes overseeing:
• Paid workshops and training sessions, including generating bookings from the public
• Potential for small-scale sales of refurbished items
• Encouraging donations during the delivery of core activities

Finance management

• Follow agreed Fixing Factory finance processes, including correct and timely categorisation of regular project income and expenditure (training will be provided) with support from Fixing Factory Lead.
• Manage your Fixing Factory locations' day-to-day site finances: petty cash, buying materials, workshop consumables, and reimbursing volunteers' expenses.

Communications

• Respond to enquiries about your Fixing Factory sites via email with support from the Fixing Factory Lead.
• Update the Fixing Factory website, Eventbrite, and Ticket Tailor booking systems for events with support from the Fixing Factory Lead and Possible comms team (training will be provided if needed).
• Publicise workshop activities and off-site events locally with support from the Fixing Factory Lead.
• Respond to press and comms requests when needed (for example, providing quotes or facilitating visits from journalists). This does not necessitate acting as a ‘live’ press spokesperson unless you are comfortable with this.
• Where requested, facilitate comms team interactions with your Fixing Factory volunteers, including requests for interviews and comms training requirements, with support from the Fixing Factory Lead when needed.

Organisational and partner involvement

• Attend monthly workshop manager meetings, weekly team meetings, monthly 1:1s, local partners group meetings, and any other meetings requested that contribute to the effective running of Fixing Factories.
• Represent Restart at public events and meetings where appropriate.
• Participate in organisational strategy development and reviews.
• Be a team player: skill sharing, chipping in on communal tasks, and helping each other out.

Person Specification

Essential Criteria

• You are able to repair electrical items independently, confidently, safely, and quickly, or you demonstrate an understanding of electrical knowledge with the ability to learn how to repair electrical items quickly - this will include changing plugs and repairing items such as toasters, kettles, and power leads
• You have a strong commitment to safety and wellbeing - we have some golden rules to keep everyone healthy and safe - especially around electricity - you will be the guardian of these and be able to recognise and call out when you spot unsafe working practices
• Passion for teaching others how to repair - you have experience teaching others to repair, or you are keen to learn
• Proven excellent time and task management - you’re highly organised, enjoy implementing processes and systems to maximise efficiency, and are target-driven
• Proven to be focused and meticulous when recording information - you’re a stickler for detail and understand the importance of keeping accurate records up to date on a timely basis for successful project delivery
• Experience working in and with the community, including outside of normal working hours - you find this more rewarding than challenging, making time for whoever walks through the door, as well as being able to work regular weekend and evening hours
• Demonstrable excellent in-person communication skills - and the ability to interact with and manage members of the public, volunteers, and other stakeholders in a variety of practical scenarios
• Experience and ability to work well as a team member and respond well to feedback - both in person, onsite, and through contributions to the wider Fixing Factories partnership development. This project is going to be heavily influenced by the needs of the local community, so you need to be open to receiving regular feedback
• Demonstrated ability to work independently and use own initiative - as well as being part of a team and working to a project plan, you have the ability to put your own mark on the new Fixing Factories
• Commitment to The Restart Project’s mission and an interest in sustainability or technology

Great-to-haves

• Experience overseeing a site-based project - this could be anything from a community garden to managing elements of a charity shop
• Experience facilitating successful volunteer-based projects - and an understanding of how to retain and strengthen volunteer engagement in community initiatives
• Experience leading a group to deliver an activity
• Excellent written communication skills - you will have some experience of responding to email enquiries and be able to provide short quotes and copy for promoting Fixing Factory activities locally

What We Offer

• Employer pension contributions of 8%
• 28 days paid holiday (pro-rata) plus bank holidays, and additional days between Christmas and the New Year when the office is closed
• A shorter working week, in which employees work 90% of their paid hours, once probation is passed. This is reviewed on an annual basis.
• Scope to take real ownership and drive the project forward
• A commitment to professional development with training opportunities
• We provide the chance to make a difference in a fun, eclectic, and creative atmosphere, where work can move quickly and not be hampered by bureaucracy. 

Role funded by The National Lottery Community Fund

The Membership Engagement & Communications Manager will lead on the planning and delivery of integrated member engagement strategies, events, communications and partnerships that enhance brand visibility, support our five-year business plan and strengthen stakeholder relationships.

You will also support overall Member engagement activities, maintaining voter contact and data accuracy on our CRM system.

This role will require creativity, organisation, stakeholder engagement and a strong ability to deliver results across predominantly B2B environments, whilst working as part of a small but supportive Marketing and Communications team to champion The Fitzrovia Partnership brand.

Collaboration across departments and consistent communication are critical for success. 

Key Duties and Responsibilities 

Member Engagement 

· Build strong, visible relationships with members across all BID areas. 

· Deliver regular contact and visibility of The Fitzrovia Partnership’s services, events, and opportunities. 

· Escalate business-specific needs to support strategic engagement planning. 

· Maintain accurate CRM records, supporting partnership, ballot, and KPI tracking. 

· Attend and represent The Fitzrovia Partnership at member events and forums. 

· Support planning and execution of engagement events and campaigns. 

· Contribute data and updates to support internal reporting. 

· Assist in delivery of all Member engagement, with a focus on targeted communications and events. 

Communications

· Lead and manage all Member communications, including newsletters and special project communications

· Maintain accurate and up-to-date membership materials for use in member communications.

· Act as brand guardian for all corporate content and visual identity.

· Prepare and deliver executive communications on behalf of senior leaders as needed.

· Regularly and proactively engage with members and external partners to source content, opinions and for external communications.

Event Planning, Delivery and Reporting

· Lead the planning, delivery, promotion and evaluation of Member events.

· Oversee the annual events calendar across the company, website and event listings, ensuring they are in line with company objectives.

· Manage supplier and venue relationships, ensuring events are delivered on time and within budget.

· Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.

· Champion quality and branding standards across events.

· Lead on promotion of events and attendee engagement strategies

· Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.

· Lead the reporting on events, evaluating effectiveness against event objectives and company mission.

Team Support and Collaboration 

· Work cross-functionally to integrate member engagement activities into broader initiatives. 

· Share business and member insights to refine engagement strategies and inform cross-team coordination. 

· Provide data to support performance reporting.

Person Specification 

Essential 

· A motivated and enthusiastic self-starter

· At least 3 years’ experience in member engagement, stakeholder engagement or account management.

· Excellent copywriting skills along with an aptitude for proof reading

· Strong communicator with a professional and approachable manner, confident for face to face and remote interactions. 

· Organised and detail-focused; adept at managing multiple priorities. 

· Proactive and flexible; able to work independently and as a team contributor. 

· Responsible and accountable; takes accountability for own workload and timely deliverables of work.

· Proficient in CRM or database systems for data management. 

· Strong interpersonal and collaborative working skills. 

Desirable 

· Analytical and comfortable looking to identify trends in data, with support. 

· Understanding of Member organisations, Member engagement and renewal cycles.

· Experience in business-facing roles. 

How to apply

To apply for this role, please send a maximum 2-page cover letter and your CV.

Shortlisted candidates will be invited to interview the w/c Monday 9 February 2026.

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

We’re looking for an experienced Individual Giving Manager to lead and grow our fundraising income streams, including appeals, regular giving, legacies, and mid/high-value donors. You’ll design and deliver innovative campaigns, manage budgets, and inspire a team to achieve ambitious targets.

What you’ll do:

• Develop and implement individual giving strategies across multiple channels.
• Lead a small team, driving a positive and results-focused culture.
• Build strong supporter relationships and deliver exceptional donor care.
• Analyse data and trends to inform campaigns and maximise ROI.

What we’re looking for:

• Proven experience in fundraising, marketing, or sales.
• Strong leadership and budget management skills.
• Excellent communication and relationship-building abilities.
• Knowledge of individual giving, legacies, and donor stewardship.

Working for us

As an employee you will receive the following benefits:

• Opportunity for some home working
• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
• 25 days annual leave increasing to 29 with service (pro rata for part time employees)
• Enhanced Occupational sick pay scheme
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)

This role is responsible for managing and developing the Charity’s portfolio of corporate partnerships. This includes researching potential new corporate supporters, prospecting, engaging and stewarding to secure significant gifts, and growing the long-term potential of this portfolio.  The successful candidate will be expected to work closely with the Head of Philanthropy and RDA Senior Leadership team, to build and develop compelling cases for support to help fund our much-needed work. 

The successful candidate will utilise their relationship building expertise to identify, engage and maintain sustainable corporate relationships. Building relationships with a wide range of audiences is key, as is inspiring them to support core activities and projects across the RDA UK network. 

We are looking for a dynamic, and ambitious fundraiser for this role, who is able to demonstrate enthusiasm for the projects and services we are seeking funds to support. 

Key Responsibilities 

• Meet or exceed the corporate income/expenditure budgets in line with agreed KPI’s 

• Manage existing corporate relationships with a view to deepen engagement and develop levels of support.

• Develop and implement an effective process and programme to identify and secure the support of new businesses donors. 

• To lead on high level stewardship and engagement with committed partnerships 

• Work collaboratively to ensure relationships are maximised, using innovative tactics to keep partner employees of all levels engaged. 

• To foster loyalty and continued commitment to RDA, which will be measured by KPI’s focussed on longevity and depth of partnership. 

• To work collaboratively with the RDA Senior Leadership team to identify new business opportunities to pitch, present and acquire new partnerships. 

• Proactive management of partnerships, including regular touch points to ensure fundraising targets are met or exceeded and active plans are in place. 

• Create cultivation and engagement plans for the corporate partners senior leadership

• Working with the Head of Philanthropy, utilise existing mechanisms and develop new products to create a best practice supporter experience e.g. Ambassador programs, networking events, bespoke events (treks, quizzes, adrenaline events)

• Develop and grow strategies and programmes for relationship building and stewardship of existing corporate supporters. 

• Create and deliver compelling proposals and pitches to prospective new corporate supporters. 

RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.

You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.

Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.

But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life – and death – alone.

Together we support families through difficult times, offering lifeline practical, emotional and financial help.

Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care.

Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it.

Supporting, uniting, campaigning, together.

We are Together for Short Lives

As our Digital Communications Manager, you will:

• manage a programme to develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
• work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
• conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
• manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
• be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms – including our website, social media channels and our email communications with members and supporters

You will have:

• excellent leadership and communication skills
• experience of managing stakeholders, budgets and risks
• experience of successfully implementing improvements to digital communications channels
• a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
• a track record of communicating successfully across a range of digital channels – and supporting and empowering others to do so.

How to apply:

If you are interested in applying for this post, please follow the link to our website to download and complete the application form. CVs will not be accepted. We regret that at this stage we can only consider candidates who have the right to work in the UK.

Job Title: Service Manager - Eastern European Service

Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent

Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)

This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.

This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you  will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.

As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.

You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.

For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.

This post is restricted to women due to the nature of the role. The Occupational Requirement  under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 09:00am on 2 Febrary 2026

Interview dates: 13 February 2026

Exciting opportunity for a person that is passionate about helping people and reducing waste to make this charity reuse shop excel in providing an excellent service for the local community. The shop and storage space of 7,685 square feet is not all being used to it’s full potential and gives plenty of scope for a new manager to make changes.

The first priority is to ensure we maximise collections of reusable furniture and appliances for resale at affordable prices for local people (with a 20% discount for people on benefits plus some items are free of charge) and to increase both sales and Gift Aid income.

This is a hands-on management role where you would lead from the front and be involved in all aspects of operations including lifting/carrying items and occasional van driving when required.

You need to have good people skills to develop good working relationships with the staff team, volunteers and the public.

Once the income is increased there will be the opportunity to develop other services such as training and support for both existing volunteers and other vulnerable people.

If you are a confident person with good management & people skills who is looking for a challenge & the opportunity to make a difference then please apply for this post.

For further details see the job description or email us

Finance Manager (Fixed Term Contract – Maternity cover)

The Ocean Conservation Trust and National Marine Aquarium are entering an exciting period in the groups’ history and we have an amazing opportunity for the right candidate to join our team as our Finance Manager – Maternity Cover.

Our vision is a world where the Ocean is thriving, healthy, and sustainably protected for generations to come.  We are looking for a Finance Manager who will thrive in the knowledge that by taking responsibility for the day-to-day financial transactions across the OCT group, and working closely with the Head of Finance in delivering our strategic programmes, and meeting our statutory obligations, they are directly contributing to the delivery of our mission – to inspire a global movement to promote and encourage a wave of positive behaviour towards our Ocean.

This is a temporary position available to cover a period of maternity leave within the team. The position is a fixed term contract that will run 15 months depending on candidate availability and offers a great opportunity to build experience and make a direct contribution to Ocean conservation. Salary is £35,000pa, working 37.5 hours per week.

This is an excellent opportunity for an experienced person with a strong work ethic looking to work in a fast-paced environment.

Applicants who meet the essential criteria below will be invited for interview.

Essential Criteria  

· Be AAT qualified or qualified by experience

· Accurate, analytical with exceptional attention to detail

· Be a self-starter who is proactive and with a positive, can-do attitude.

· Be a team player who can support every area of the finance function.  Can build relationships across the team and be adaptable.

· Be a good communicator who can work under pressure, prioritise and adapt to change.

· Have significant accounts experience, including in the Charity Sector.

· Has a knowledge of charity accounting and trading subsidiaries.

· Be highly IT literate and confident at learning new systems and maximizing their use.

· Be a good communicator

· Have experience in a range of accounts packages and Sage Payroll.

For more information about the role please download the attached Job Description below.

Closing Date: 22nd January at 5pm

In line with current legislation all applicants must be eligible to live and work in the UK.  As part of the recruitment process you will be asked to provide documented evidence of eligibility. 

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit.  All applications will be judged solely on merit, however we particularly welcome applications from groups currently under represented in the workforce.

Only candidates invited for interview will be contacted.