Jobs for the Housing and Homelessness sector

Crisis is the national charity for people experiencing homelessness, working side by side with thousands of people each year as they find ways out of homelessness. All of us need a decent home – to be healthy and to thrive. Currently though, this basic human need isn’t being met for so many people across the UK.

At Crisis, we have an incredible and committed workforce of more than 600 employees across England, Scotland and Wales, as well as c5,000 inspiring volunteers who are central to the success of our Christmas services and the running of our shops. Without them Crisis quite simply wouldn’t exist.

This is an exciting time to be joining Crisis. Emerging from a period of change, we are in the first year of our new 10-year strategy and an even greater focus on purpose and priorities. Central to the success of this will be ensuring that Crisis is a positive, high performing and inclusive work environment that allows us to have the greatest impact for those that we support.

As a member of the wider leadership team, the Director of People & Culture will be responsible for developing a strategy that meets our aspirations for our staff and volunteers, attracting and retaining a diverse and talented workforce and creating an environment that allows everyone who works with us to feel safe and be the best that they can be.  As our most senior People leader in the charity, this is a role that is highly visible at all levels and you will be required to build strong, trusted relationships across the leadership team, our Board and with our staff and volunteers.

We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people strategies, with strong knowledge of culture and organisational development. You will have a confident and informed approach to all things relating to people and culture and a proven commitment to promoting equity and inclusion in the workplace, so that everyone feels able to be their authentic and best selves. With high levels of emotional intelligence, you will also be a leader who gives space and encouragement for the team to learn on their own, while being able to spot when they need support, and also have the humility to acknowledge the things that you don’t know yourself.

We want to hear from experienced people leaders who share our vision and values, we also welcome applications from emerging leaders for whom this will be their first director role but who bring the enthusiasm and drive to succeed in it.

We are excited for someone to join us who is passionate about ending homelessness and ensuring that their team is focused on delivering excellence to ensure that we are achieving the Crisis mission. If this sounds like you then we would love to hear from you.

Hours: 35 hours per week 
Contract: Fixed term to March 2027 
Location: Hybrid, with regular travel across Hastings & St Leonards 
Reports to: Citadel Coordinator – Hastings 

About Housing Justice 

Housing Justice brings communities together to tackle homelessness by building personal connections, fostering belonging, and working for justice in the housing system. We train and support volunteers to provide personalised assistance that helps people access accommodation, navigate services, and rebuild stability. 

We welcome applications from all sections of the community and recognise the value of lived experience of homelessness. 

About Citadel and your role 

Citadel is a volunteer-powered homelessness prevention project supporting people experiencing, or at risk of, homelessness to settle into a home, sustain their tenancy, and feel part of a supportive community. 

Since 2020, Citadel has expanded across Wales and England. 

This is an exciting opportunity for a proactive, compassionate and solutions-focused individual who believes in the power of community to end homelessness, to be part of our growing community project in Hastings. 

As our support worker, you will work alongside the Citadel Coordinator and our volunteers, to provide short-term, intensive support to individuals with complex needs, helping them overcome barriers to resettlement and tenancy sustainment.

You will use a trauma-informed, person-centred approach to help individuals build confidence, independence and lasting stability. 

The role will require skills in support and advocacy, partnership working, and community building. For more information, please see the attached job description.

Job Role: HR & Recruitment Administrator

Salary: £9,712 per year

Hours: 15 hours per week, ideally Monday and Tuesday but lets discuss what might work best for you!

Contract type: Permanent

Location: Bath

About The Role:

We have an exciting opportunity for an HR & Recruitment Administrator to join our small, friendly HR team at our head office in Bath. This role is a job meaning that you will share the load with someone else working the other half of the week!

This varied role offers the chance to provide vital administrative support across both HR and recruitment functions, including coordinating interviews, maintaining employee records, and supporting onboarding processes. It’s a fantastic opportunity for someone looking to start their career in HR while contributing to an organisation that makes a real difference in the lives of vulnerable individuals.

If you're organised, proactive, and passionate about people, we’d love to hear from you!

What You’ll Be Doing:

• Be the first friendly face in the employee journey – help onboard new starters by coordinating pre-employment checks like DBS and references.
• Keep things running smoothly by supporting our HR Assistant in updating HR systems with important changes like new joiners, contract updates, and leavers.
• Champion growth and development by booking staff and volunteers onto essential training, and keeping records up to date.
• Bring learning to life by helping plan and organise our exciting monthly training sessions that keep our team inspired and informed.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

What We’re Looking For:

We’re after someone who’s organised, proactive, and passionate about getting things right. The ideal candidate will:

• �� Thrive in a fast-paced environment, confidently juggling multiple tasks and deadlines while maintaining strong attention to detail.
• ��️ Communicate clearly and effectively, both in writing and face-to-face, with a friendly and professional tone.
• �� Understand the importance of confidentiality and always handle sensitive information with care and integrity.

If you're someone who takes pride in their work and loves being a part of a team that makes a difference—this could be the perfect role for you!

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Rural Affordable Housing Enabler

We are seeking a motivated and community focused Rural Affordable Housing Enabler to support the delivery of affordable housing across Gloucestershire.

Position: Rural Affordable Housing Enabler
Salary: £30,000 to £35,000 per annum pro rata, depending on experience
Location: Gloucester, with travel across Tewkesbury Borough and countywide as required
Hours: Full time, 36 hours per week. Minimum 4 days or 28.8 hours per week considered
Contract: 2 year fixed term contract, with possibility of extension
Closing Date: 10.00am, Monday 16 March 2026
Interviews: Wednesday 1 April 2026

About the Role

This is an exciting opportunity to play a key role in enabling the delivery of affordable rural housing.

You will work with communities, Parish and Town Councils, local authorities, housing associations, landowners and other partners to identify housing need and support the development of local affordable housing schemes.

Key responsibilities include:

• Promoting and supporting sustainable rural affordable housing to meet local need
• Acting as a neutral and independent facilitator between communities, councils, landowners and housing partners
• Initiating and managing Housing Needs Surveys and reporting findings
• Supporting community led housing approaches and site identification
• Sourcing suitable development sites, including Rural Exception sites
• Acting as a single point of contact for projects as they progress
• Raising awareness of rural affordable housing and delivering presentations and workshops
• Working with planning and housing authorities to influence policy and support delivery
• Monitoring progress and providing reporting aligned to funding requirements
• Engaging volunteers and supporting wider programme activity

About You

The ideal candidate is someone who is a clear communicator.  You will be presenting to a range of audiences and the ability to build strong relationships is crucial.  This post would suit someone who has worked in housing and / or planning, someone who is resilient, professional, and keen to make a real difference for those in housing need.

You will demonstrate:

• Excellent communication, presentation and facilitation skills
• Strong organisational and time management skills
• Business minded thinking and good IT skills
• Understanding of community dynamics and engagement
• Ability to work independently and manage a varied workload
• Confidence, resilience and diplomacy

Desirable experience includes:

• Experience within housing or planning
• Knowledge of affordable housing funding and delivery
• Understanding of housing policy and community led planning
• Experience working with Parish Councils or community groups
• Project management knowledge

Travel across the county is required and a full, clean driving licence with access to a vehicle is essential.

About the Organisation

The organisation is a charitable company with a long history of supporting strong, healthy and sustainable communities in Gloucestershire. It works at the heart of innovation, bringing together public, private, voluntary, community and social enterprise organisations.

It is committed to building resilience within communities and welcomes applications from across the breadth of communities it supports.

Other roles you may have experience of could include: Housing Officer, Housing Development Officer, Planning Officer, Community Development Officer, Housing Project Officer, Community Engagement Officer, Rural Housing Officer, Affordable Housing Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People

DIRECTOR FOR YOUNG PEOPLE

​​​​​​​Handcrafted seek their new Director for Young People.

• Hours: Full time, 37.5 hours per week and will consider part time/flexible hours
• Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs 

Do you have significant experience at senior level working with vulnerable young people? 

Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally?

Can you demonstrate the below?

• Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people’s services
• In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level
• Strong communication skills and the ability to engage young people, teams and external partners

Do you have experience in the following? 

• Leading teams, supervising staff and developing professional practice
• Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance
• Operational leadership within social care, education or supportive housing

You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. 

Download the candidate pack for full details, responsibilities and person specification.

This role is subject to a DBS check, which will be carried out by the employer. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.

Key dates:

• Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
• Interviews with Handcrafted: TBC

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, homeworking is considered in line with Crisis’ Hybrid Working Policy

Contract: 12 months fixed term contract (parental leave cover)

About the role

Crisis has laid out a vision, that by 2035 we will see all forms of homelessness in decline. We will bring about this impact through our three organisational aims, by:

• Securing the policies that solve homelessness
• Delivering services that end homelessness for people and places
• Building a community of people across Britain that are helping to end homelessness

To manage this bold ambition, we are planning in three-year cycles. Our current 2025-28 strategic plan outlines our key priorities – alongside national influencing, place-based system change, direct service delivery and greater audience engagement, we will become a landlord for the first time in our 60-year history.

Providing critical thought partnership to senior leaders, the Senior Strategy Manager enables delivery of our strategic plan by aligning plans, helping to understand performance, and unlocking our potential to deliver our strategic objectives.

About you

You’re a natural collaborator, skilled at constructive challenge and facilitating spaces that bring people together to think deeply.

With experience in strategy, transformation, organisational development or programme management, you know how to steer strategic ambition into achievable plans and how to measure success.

Considered and analytic, you’re astute to risk and can recognise when we’re off course. Your trusted people skills facilitate the identification of solutions, inspiring others to take action.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15th March at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA on Tuesday 31st March - stakeholder panel interview and Thursday 2nd April – formal panel interview

Interview process: Two stages - informal stakeholder panel and formal panel interview - competency-based and presentation task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Salary: Grade 5 - £37,739 per annum

Contract: Permanent

Full time – 35 hours per week

Closing date: Wednesday 18th March 2026 at 11.30pm

About the role

Carrying an active caseload, you will use your legal skills to challenge and fight cases that defend housing rights, challenge discriminatory practices and create systemic change. You will work closely with colleagues in the hub to ensure people in our communities are aware of their rights, how to enforce them and represent people who need specialist legal advice.

About you

Qualified as a Solicitor, you will have housing law knowledge and the ability to manage your own caseload and conduct litigation. Strong communication and writing skills are essential, as is a commitment to developing your skills and knowledge to improve performance. You will have the ability and willingness to undertake your own advocacy either as part of the court duty scheme or for your own clients and be able to work with third party organisations to further the hub's strategic goals.We are less interested in your degree classification and where you studied and more interested in your passion and ability to make a difference to our clients and our fight for a fairer housing system.

Newly qualified candidates with a demonstrable interest in social justice are welcome to apply.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Our Legal Service provides specialist legal knowledge across Shelter through four teams covering Community Legal advice, Strategic Litigation, the National Legal Team and Legal Support Team. You will be part of our Community Legal Team, who are based across our 11 hub locations and work alongside hub colleagues every day to fight housing injustice and deliver systemic change relating to housing practice in our local communities.

Shelter Bristol provides vital housing advice and support services, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse and those experiencing multiple disadvantages. We provide front line support to over 5,000 people a year in the city and work to improve the underlying systems which perpetuate the housing emergency.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Interim Fire Safety Works Support Coordinator (Initial 3-Month Contract – Immediate Start Potential)

Overview We are seeking an experienced interim professional to provide operational support to the Fire and Security Contracts Manager in a large housing association. The role focuses on coordinating the delivery of minor and responsive works arising from fire-related cyclical inspections (including Fire Risk Assessment (FRA) and Fire Door Inspection (FDI) actions) across a diverse property portfolio.

This is a hands-on, autonomous position requiring strong initiative, with an emphasis on ensuring safe, timely, compliant, and budget-controlled outcomes for residents. It is ideal for a contractor with proven experience in fire safety compliance and works delivery in regulated environments such as social housing, construction, or property management.

Key Responsibilities

• Support the full delivery cycle of outsourced and internal minor/responsive fire safety works, including scoping, issuing instructions, monitoring progress, verifying completion evidence, and managing contractor performance.
• Review completed FRA and FDI actions; ensure evidence is satisfactory, validate/audit works (particularly fire door replacements) against manufacturer instructions, accreditation bodies, and relevant technical guidance; upload approved evidence to relevant systems (e.g., SharePoint or compliance hubs).
• Conduct site inspections, quality audits, and regular meetings with subcontractors to confirm health & safety compliance and adherence to regulatory/legislative requirements.
• Liaise effectively with internal teams, external contractors, residents, and locality stakeholders to keep all parties informed and maintain collaborative relationships.
• Manage financial aspects of works delivery, including budget monitoring and control to ensure expenditure remains within agreed limits.
• Prioritise resident safety and deliver the right outcomes in a timely and compliant manner.
• Work independently with minimal supervision, demonstrating high levels of initiative and using Microsoft Windows and Office packages proficiently.

Essential Requirements

• Solid knowledge of construction processes and fire safety regulations/standards.
• Competence to review, validate, and sign off FRA/FDI-related works (including auditing fire door installations).
• Proven experience in operational coordination, contract/works oversight, subcontractor management, site auditing, and compliance in a regulated sector (e.g., social housing, property services).
• Strong understanding of health & safety obligations and regulatory compliance in fire safety contexts.
• Excellent communication and stakeholder management skills.
• Ability to work autonomously and prioritise effectively.
• Proficient in Microsoft Office suite.

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. We’re looking for a Head of Marketing to bring energy, creativity and focus to our marketing activity—boosting awareness, growing supporter engagement and helping drive income across fundraising streams. You’ll also play a part in the wider leadership of the organisation as a member of our management team.

The ideal candidate

To be considered for this role, you should be able to:

• Support with the development of the annual marketing strategy to achieve fundraising targets and contractual service delivery requirements. 
• Build marketing programs to support specific marketing objectives across different channels and segments in support of the overall marketing plan. 
•  Lead on the execution of marketing programs from start to finish, driving collaboration with stakeholders and leveraging the right internal processes and support. 
• Support with fundraising acquisition activity linked to new prospects and opportunities e.g. individual philanthropists, decision makers in companies, trusts, foundations and local authorities. 
• Overall responsibility for brand management and corporate identity.
• Managing Providence Row's digital profile, including maintenance and development of the website, social media, external website listings and links, and Google Ads (etc).
• Overseeing the production of organisational marketing materials. This may involve project managing production of materials or providing oversight to other staff producing materials.
• Improve upon current social media activity with editorial calendar and content for social media networks including Twitter, Facebook, YouTube, Instagram, blogs and similar platforms. 

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Senior Fundraiser – Individual Giving & Supporter Relations

Maternity Leave Cover
 

Location: Hemel Hempstead (flexible hybrid working)
Contract: Fixed term
Hours: Part-time, 22.5 hrs/week
Salary: FTE c.£35,000

 About the Role

We’re looking for an experienced Fundraiser to provide maternity cover and ensure the smooth delivery of our Individual Giving programme. In this key role, you’ll help maintain stable income and deliver essential activity across our Individual Giving strategy.

You’ll manage a broad portfolio including Individual Donations, Regular Giving, Mid‑Level Gifts and Appeals, ensuring strong stewardship and supporter engagement to maximise retention and long‑term value.

A major part of the role involves leading on appeals and campaigns - using supporter data and insight to shape activity, track performance, and apply learning to enhance supporter experience and improve ROI. This is a hands-on role suited to someone confident in campaign management, data analysis, and building meaningful donor relationships.

 About You

You’re an experienced relationship fundraiser with a strong record of meeting income targets and delivering successful Individual Giving activity. You know how to use data and insight to shape campaigns, deepen engagement, and maximise results. You excel at creating compelling appeals and supporter journeys that strengthen relationships and build long-term value.

A persuasive and collaborative communicator, you quickly build trust with colleagues, supporters, and partners. Proactive, organised, and adaptable, you thrive in a fast-paced environment and take pride in delivering excellent supporter experience and meaningful impact.

Why Join Us?

You’ll join a supportive, collaborative Fundraising Team that lives our “One Team, One Goal” ethos. Every contribution is valued, and you’ll be encouraged to grow and thrive.

At DENS, we support local people facing homelessness, poverty and social exclusion. In this role, you’ll help generate the income that makes this work possible and see the impact of your efforts in our community.

How to Apply

Please read the full Job Description & Person Specification. If you meet the criteria, we’d love to hear from you.

Fill in the DENS Application Form including your Supporting Statement. 

This role remains open until a suitable candidate has been appointed. 

No agencies please.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for a talented, experienced News and Media manager to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: London office based. Working from home is an option in line with Crisis’ Hybrid working policy (you will be required to work from the London office twice a week)

About the role

As News and Media Manager, you will lead a hard-working and experienced team of media experts to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good. You will oversee the development and delivery of high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.
About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. You will also have experience of leading and managing individuals or teams and motivating people to achieve objectives and overcome setbacks. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.

To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change at a national government level, demonstrate ability to secure high profile consumer media to support income generation and have proven experience when it comes to handling reputational risk. You will also have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• Full list of benefits available on website

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 22nd March 2026 at 23:59

Interviews will take place at Universal House, 88-94 Wentworth St, E1 7SA, on Monday 30th March and Wednesday 1st April

Interview process: Competency-based interview and interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Join Homeless Oxfordshire as a Project 41 Support Worker, supporting people with experiences of homelessness, trauma, substance use, and mental health needs to live more independently in dispersed accommodation. You’ll build compassionate, trauma-informed relationships, deliver high-quality support, coordinate with partners, manage risks and safeguarding, and help clients move on to suitable long-term housing. Join a supportive team where your commitment, resilience, and positive approach truly change lives.

Main Purpose Of Job:
Project 41 accommodates individuals within the homeless pathway and as part of Oxfordshire’s Homelessness Alliance. These individuals have support needs including substance use, mental health and offending histories, but are able to live in dispersed accommodation in Oxford with a higher level of independence than in our hostels. The successful candidate will understand the trauma people using our services have experienced, and have a compassionate and assertive approach to building relationships. At Project 41 you will provide high quality support service provision, work with clients to ensure suitable and timely move on, ensure the health and safety and safeguarding of service users and colleagues, work in a psychologically informed way, and develop and maintain effective partnerships with relevant agencies.

Main Areas Of Responsibility:

• To ensure the effective delivery of high quality support, housing management and resettlement opportunities.
• To develop effective professional relationships with service users that is trauma informed and compassionate, and which empowers and motivates our service users to make positive changes in their lives.
• To work in partnership with support agencies to coordinate a holistic response to an individuals needs; this may include substance use services, probation, health professionals and adult social care.
• To lead on identifying and applying for suitable move on accommodation, and providing support throughout the move and whilst settling in to new accommodation.
• To assess risk and suitability of referrals for the service.
• To be responsible for creating and actioning person centred, strengths based support plans, and identifying and working towards suitable move on.
• To assess and manage risk for individuals and in the service, creating and maintaining risk assessments for all clients. Reporting any safeguarding concerns without delay in line with procedures.
• Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organisational targets and objectives.
• Maintain a safe, clean and welcoming environment across accommodation services; this may including room cleaning and clearance.
• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• To participate in the induction of and support new team members.
• To contribute to a positive team culture which is inspiring and motivational.
• Comply with Homeless Oxfordshire’s policies and procedures.
• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
• Contribute to the work of the broader team.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Deputy Supported Lodgings Manager (11 months maternity cover)

We’re looking for an inspiring leader with experience supporting vulnerable young people, managing teams, and navigating housing, safeguarding and multi‑agency work.

Location: Regional Office - North West

Salary: £33,906 Per annum

Closing Date: 10 March, 2026

Employment Type: Temporary, 11 month maternity cover

Hours per week: Full time, 37.5 hours

About the Role

We are recruiting to fill the Deputy Supported Lodgings Manager role at our Regional Office in Manchester – 11 months Maternity Cover. In this role, you’ll lead a small, committed team to deliver safe, high‑quality accommodation and support, overseeing assessments, placements and risk plans to ensure every young person is welcomed, protected and set up for long‑term stability. You’ll strengthen relationships with providers and partners, uphold OFSTED and safeguarding standards, and help shape services rooted in strengths‑based, psychologically informed practice. 

We’re looking for an energetic, inclusive leader with experience supporting vulnerable young people, managing teams and navigating housing management, safeguarding and multi‑agency partnerships. If you thrive in fast‑paced environments, excel at motivating others and believe in empowering young people to realise their potential, we’d love to hear from you.

In this role, you will:

• Lead a small team delivering high‑quality Supported Lodgings services for young people at risk of homelessness.

• Oversee assessments, risk management and safe placements with approved providers.

• Maintain strong safeguarding, OFSTED compliance and health & safety standards.

• Recruit, train and support Supported Lodgings Providers and service staff.

• Build effective partnerships with referral agencies, commissioners and community organisations.

• Monitor service performance, targets and budgets to ensure high‑impact delivery.

• Champion psychologically‑informed, strengths‑based practice across the service.

• Participate in the out‑of‑hours rota to support providers and clients when needed.

 About You

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Activities & Befriending Coordinator to play a pivotal role in our Mental Health Service in Hammersmith & Fulham.

Sounds great, what will I be doing?

You will support individuals with a range of mental health needs within the Hammersmith and Fulham Mental Health Community Support Service. The role includes recruiting, training, and supporting peer volunteers with lived experience of mental health challenges - to support service users.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

This role calls for someone highly organised, confident in managing projects, and skilled at engaging with people in a warm and supportive way. You'll be able to guide volunteers, peers, and service users professionally and empoweringly, with some supervisory experience being an advantage. Strong IT abilities across MS Office and Outlook, along with solid literacy, numeracy, and evaluation skills, are essential. You'll bring an awareness of the cultural, social, and health issues affecting Hestia's service users, particularly within Mental Health services, and be able to build effective relationships with partners across statutory, voluntary, and private sectors. A sound understanding of safeguarding and the ability to respond appropriately rounds out the key qualities needed for success in this position.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.