Jobs for the Housing and Homelessness sector
Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Leadership of a team delivering frontline support
- Previous experience managing operational budgets
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational requirement:
- This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.
What We Offer
- Salary of £40,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centred, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Start date: ASAP with consideration given to notice periods
- Deadline for submitting your application: 19 March 2026
- First screening interviews, remotely: 25 March 2026
- Full interviews in person in central London: 30 March 2026
- Start date: ASAP with consideration given to notice period
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Closing Date: Thursday 12th March 2026
Interview Date: Wednesday 25th March 2026
No agency help is required at this time.
Come and make a real difference as our new Transformational Program Manager
We’re looking for an experienced project manager to lead delivery of our Data and Technology change program. You will introduce new ICT systems and processes across the organisation, giving our teams the tools they need to provide a high-quality service for our tenants. Working closely with our Assistant Director of Data and Technology, you will help deliver the organisation’s strategic objectives, improving our team’s experience with technology and helping them use data insights to work towards their goals.
What you’ll bring to the team:
Building strong relationships with the project team and across the organisation, you’ll help make sure changes are implemented smoothly. A strategic thinker, you will use your skills and experience to manage and deliver the project on time and within budget, keeping accurate records of decisions and progress, and providing reports to the board. As a line manager, you’ll inspire your team to deliver their objectives and develop their skills.
What we’re looking for:
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Experience leading project teams to deliver large, complex transformation programmes, including ICT projects.
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Experience implementing organisation-wide resource planning and forecasting.
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Drive, enthusiasm, determination and a focus on delivering organisational goals.
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Proven ability to unite stakeholders with differing interests to plan and deliver outcomes as a cohesive team.
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Knowledge of procurement processes, Standing Orders and Financial Regulations.
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Resilience to maintain performance and decision-making under tight deadlines and pressure.
Qualifications :
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Educated to degree level or equivalent qualification in relevant discipline through training or through extensive project management experience.
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Agile, PRINCE2 or equivalent Project Management Qualification.
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A good general standard of education inc. Maths and English.
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Relevant IT qualification or equivalent experience
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Full driving license
Previous applicants need not apply
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Waltham Forest MCHA service.
Sounds great, what will I be doing?
You will be providing day‑to‑day operational leadership to ensure the service runs safely, smoothly and in line with organisational values, while supporting, supervising and developing staff to maintain a positive, recovery‑focused culture. You will oversee risk management, safeguarding practice and quality assurance, using data and feedback to drive continuous improvement. You will coordinate partnership working, promote trauma‑informed and empowering environments, and manage resources, rotas and compliance with policies, procedures and regulatory standards. You will represent the service in external forums, support co‑production, maintain accurate reporting, and work with senior management on strategic development, underpinned by a strong understanding of equality and diversity legislation.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will be bringing experience of managing services or teams in mental health, social care, crisis support or similar community settings, with a strong understanding of mental‑health crisis work, trauma‑informed practice, recovery principles and co‑production. You will be confident overseeing risk management, safeguarding and safe decision‑making, while building effective partnerships with statutory and voluntary agencies. You will lead and motivate staff, manage resources and rotas, analyse information to drive improvement, and remain calm and solution‑focused in complex situations. You will maintain accurate records, uphold ethical and person‑centred practice, demonstrate inclusive and resilient leadership, work flexibly across sites and use IT systems confidently.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Are you looking for a rewarding opportunity to use your experience as a Psychologist to support vulnerable adults in Bristol?
St Mungo’s Assertive Contact and Engagement (ACE) Service works with people with mental health needs who face barriers to support, and are not actively engaged with other mental health services. We operate across Bristol supporting people and communities that may have had difficulty accessing services that fully meet their needs in the past.
Working within St Mungo’s ACE team offers a unique opportunity to work creatively, and shape the provision for clients while working alongside another Clinical Psychologist.
The ACE Clinical Psychologist provides clinical leadership to the service as well as delivering therapy in a psychologically-led, trauma-informed mental health engagement service. The ACE service provides home- or community-based support/social interventions and location-based therapy for people who would otherwise need statutory mental health services, but who experience barriers such as multiple/chronic exclusion, complex trauma, personality disorder, and so-called ‘chaotic behaviours’ that would likely make current statutory services inaccessible for them. Key aspects of the role include:
- Provide clinical leadership for the service
- Lead, line manage and deliver the therapy aspect of the service.
- Lead and provide psychological assessments, formulations and interventions in group and one-to-one settings.
- Work in close partnership with the Service Manager and other managers to ensure that all aspects of the service are fully psychologically informed.
This post is offered on a part time basis (30 hours per week), to include Tuesdays and Fridays, with other days to be agreed.
About you
We are looking for a Psychologist with a passion for working with individuals and groups who face inequalities in accessing substance use and / or mental health services; and for developing services that are fully responsive to their needs.
You will also be experienced in supporting staff (psychologists and/or non-qualified staff) who are working with clients who experience complex trauma, substance use and homelessness – to foster psychological ideas and interventions.
You will hold a doctorate level qualification in Clinical or Counselling Psychology and be eligible for or hold chartered status with BPS.
Even if you are unsure if you have all the skills and experience, we encourage you to submit an application, and have the opportunity to discuss the role further.
To view the job description, click the ‘document’ tab on the advert page.
How to apply
Please note, we will review applications on a rolling basis and may close this advert early. We encourage early application.
After application have been reviewed, we will start by giving you a call to discuss the role and further interview and assessments.
To find out more and apply please go to the St Mungo’s careers page on our website.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
The vacancy
If you love bringing people together, thrive on the buzz of big events, and get a kick out of turning passion into impact, this role has your name all over it.
Sitting at the heart of RBVE’s ambitious Fundraising Team, you’ll be the driving force behind a vibrant programme of community and events fundraising. Think mass‑participation runs, nationally recognised challenges, inspiring local initiatives — and the chance to shape what comes next.
What You’ll Be Leading
You’ll take charge of a portfolio packed with exciting community and third‑party events, from 5K (and maybe 10K!) runs to large‑scale challenge experiences. Working closely with the Senior Community Fundraising Manager, you’ll help shape our events calendar, influence key decisions, and constantly push performance to the next level.
Why This Role Matters
This is a high‑impact position for someone who knows how to deliver unforgettable supporter experiences and generate serious income. Your work will directly support RBVE’s mission to provide jobs, homes and communities for veterans — and you’ll see the difference your efforts make every single day.
What You’ll Own
As Community Fundraiser, you’ll:
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Lead a portfolio of established, high‑profile fundraising events
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Develop and grow RBVE’s future community fundraising programme
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Champion supporters, ensuring they feel valued, inspired and part of something bigger
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Manage budgets, exceed income targets and keep everything running smoothly
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Represent RBVE with passion, professionalism and genuine heart
The Opportunity
This isn’t a “keep things ticking over” kind of role. It’s a chance to innovate, influence strategy, and leave a lasting mark on a growing, mission‑driven organisation. If you’re ambitious, energetic and ready to make a real difference, we’d love to meet you.
The company
Royal British Veterans Enterprise (RBVE) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed.
Each RBVE division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services.
We welcome applications from veterans and people with disabilities.
At RBVE, we are proud to pay the Real Living Wage.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Providence Row, our vision is that everyone has a safe home and a community in which to belong. In order to achieve this, we want to support and accompany people who are homeless or at risk of homelessness on their journey to recovery, especially those who are most vulnerable and least likely to access services elsewhere.
We work with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice, recovery, learning and training programmes. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These inform the content, style and delivery of all our services.
We’re looking for a Data Manager to lead on the delivery of data management, analysis and reporting. Ensure robust governance and compliance of data and lead on data insight to be able to demonstrate impact and create opportunity.
The ideal candidate
To be considered for this role, you should be able to:
- Oversee the management, integrity and development of the operations Salesforce In-Form.
- Lead on the design and delivery of reporting tools and dashboards to monitor performance.
- Work with IT and external suppliers to maintain security and reliability of systems.
- Ensure accurate and consistent data entry, storage, and processing across all teams.
- Produce regular monitoring reports for service commissioners, ensuring compliance with contractual and statutory requirements.
- Prepare diversity, equality and inclusion (DEI) reports to track and improve outcomes for clients.
- Serve as the charity’s Data Protection Officer ensuring compliance with all data protection regulations (UK GDPR, PECR, etc.) and sector standards.
- Implement robust data quality assurance processes and reporting mechanisms.
- Maintain and regularly review data-related policies, procedures, and training.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 12 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



This is a new post that responds to a clear and pressing need. Over many years of working alongside people recently granted refugee status, we have seen how the moment of transition, when someone leaves asylum accommodation and tries to find a home of their own, can significantly impact the opportunity to build a stable life. Too often, people face this period with little support, or relying on friends, volunteers and organisations who want to help but aren't always sure how, especially in such a rapidly changing environment. This role exists to change that.
Through our Refugee Homelessness Prevention Project we want to build on the learning and experience we’ve gained over the last 20 years and increase our impact in local communities across Greater Manchester. We are therefore looking for an experienced trainer who is proactive, well‑organised and able to build strong relationships in local communities.
This is a varied and community‑focused role, suitable for someone who is comfortable facilitating training, enjoys meeting people in a range of settings and is keen to help others feel confident in offering housing‑related guidance.
In accordance with the Christian ethos and values of Boaz Trust, the Housing Access Training and Development Officer is responsible for developing and delivering a training and resources programme that builds the capacity of organisations and communities across Greater Manchester to support people recently granted refugee status in accessing private rented accommodation.
The post holder will:
- develop and deliver practical, accessible training for a range of audiences which could include faith communities, VCSE organisations and mainstream homelessness services
- develop and maintain our suite of housing resources and tools that equip non-specialist supporters to help refugees navigate the private rented sector with knowledge and confidence
- build positive and productive relationships with organisations, networks and partners across al ten Greater Manchester boroughs as a representative of Boaz Trust.
For a full Job Description and Person Specification as well as more details about the role and the organisation download our 'recruitment pack'. The deadline for applications is 9am on Thursday 2nd April 2026. We look forward to hearing from you!
Our vision is that people who seek safety in the UK are welcomed here and are free to live life in all its fullness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, and this role is part-time 16 hours per week, worked over 3 days. Your working hours will be Wednesdays 11am-3pm, Thursdays 10am-4:30pm (with an unpaid 30 minute break), and Fridays 10am-4pm (with an unpaid 30 minute break). Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
Are you an experienced leader with a passion for delivering high-quality advice and driving meaningful change? Join Shelter Scotland as our Head of Services and be a part of the Community & Services Management Team, playing a key role in shaping and delivering our Strategic Plan.
About the role
This post is responsible for the management and development of the Housing Law Service, the Telephone & Online Advice Services and the Central Support team within Community & Services. Collaboration and joined up working are vital to effectively support the delivery of the Shelter Scotland Strategic Plan.
Role specifics
As Head of Services, you’ll share responsibility for leading Shelter Scotland’s Community & Services department, helping to develop and deliver our annual operational plan in line with our Strategic Plan. You’ll work across teams to deliver key projects and programmes, ensure strong governance, quality and compliance, and use evidence and insight from our services to drive improvement and influence change. You’ll jointly lead high-quality advice services, take shared responsibility for safeguarding, manage budgets effectively and support income generation by building strong internal relationships and contributing to compelling cases for support.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both departments are led by an Assistant Director.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outreach Support Worker – Empower People to Live Independently and Thrive
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.
We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Tendring area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential.
What your day might look like
- Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
- Support individuals with navigating welfare benefits, accessing services, and building confidence.
- Liaise with external agencies to ensure customers get the right support at the right time.
- Provide crisis intervention when needed, always with empathy and professionalism.
What makes this role special
Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.
You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.
Could it be you?
We’re looking for someone who:
- Has experience (professional or voluntary) in a supportive role
- Has worked with individuals facing mental health, health-related, or employment challenges
- Understands housing support needs and welfare benefits
- Can provide pre-tenancy advice and ongoing tenancy support
- Communicates clearly and solves problems with confidence
- Holds a valid UK driving licence and has access to a vehicle
- Is happy to undergo an Enhanced DBS check
What you’ll get in return
- 25 days’ annual holiday (plus bank holidays)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Family-friendly policies
- A role where your support helps people thrive
Closing date: 12th March 2026 at midnight.
Interviews will be held in person at our Colchester Octagon office no later than March 13th 2026.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Phases Social Enterprise is developing a project to inspire more people in Brighton & Hove to make sustainable choices. The initial stage of the project has been the development of an App which straddles the worlds of consumerism, citizenship and activism.
The App is nearing the end of the development phase and we need someone to help with the final stages of content creation and collation. This will include ensuring that the App is accessible and useful to all demographics. It is anticipated that this stage will take up to 3 months, following which the chosen candidate will be ideally placed to apply for further roles as the project scales up to develop a network of sustainability-focussed organisations.
You will work largely on a remote basis with occasional meetings with our CEO. However you must be located in the Brighton & Hove area or thereabouts as this is the focus of the project going forwards.
You will have good research skills with an attention to detail. You should also have excellent communication skills. An interest in sustainability is indispensible.
Employee Relations Advisor
We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.
Position: Employee Relations Advisor
Salary: £36,073 per annum dependant on experience
Location: Manchester, Trafford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview
Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.
About the Role
This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.
Key responsibilities include:
- Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
- Managing a varied caseload including high volume and complex cases
- Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
- Identifying trends and contributing to continuous improvement in employee relations practices
- Supporting the development of management capability through education and proactive guidance
About You
You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.
You will have:
- A solid understanding of employment law
- CIPD qualification or demonstrable experience as an Employee Relations Advisor
- Experience managing high volume and complex casework within a multi-site organisation
- The ability to translate business challenges into practical and compliant solutions
- Strong organisational skills with the ability to prioritise effectively
- A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service
About the Organisation
This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.
Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.
Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.
If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Salary: Grade 4 - £34,596 per annum
Full time: 35 hours per week
Location: Flexible with travel as required to deliver training – frequency will vary
Contract: Permanent
Closing date: Tuesday 10th March 2026 at 11.30pm
Do you have an in-depth understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer - you could soon be helping us to help better support professionals and their clients with housing problems and exercise their housing rights.
About the Role
You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes for clients. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.
About you
To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with an excellent understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications. The role will involve travel to deliver training as needed.
About the team
You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the About You points in the job description of no more than 350 words per point. Please provide specific examples following the STAR format and ensure you address the behaviour below throughout your responses
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Employee Relations Advisor
We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation.
Position: Employee Relations Advisor
Salary: £40,649 per annum London weighted, dependent on experience
Location: London Stratford with hybrid working 20 to 40 percent office based
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and Fixed Term Contract opportunities available
Closing Date: 8 March 2026 at 23:00
Interview Date: Multi stage process which may include an in person interview
Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply.
About the Role
This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters.
Key responsibilities include:
- Providing timely, high quality advice, guidance and coaching to managers on employee relations issues
- Managing a varied caseload including high volume and complex cases
- Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout
- Identifying trends and contributing to continuous improvement in employee relations practices
- Supporting the development of management capability through education and proactive guidance
About You
You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way.
You will have:
- A solid understanding of employment law
- CIPD qualification or demonstrable experience as an Employee Relations Advisor
- Experience managing high volume and complex casework within a multi-site organisation
- The ability to translate business challenges into practical and compliant solutions
- Strong organisational skills with the ability to prioritise effectively
- A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service
About the Organisation
This organisation is one of the UK’s leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued.
Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves.
Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant.
If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
About The Role
Hilldrop Road is a registered care home providing long term accommodation, support and care to up to 29 men with a history of alcohol misuse, homelessness and mental health conditions, with related physical health needs. The service has staff working on a rota basis including evenings and weekends as well as bank holidays and sleep-in shifts.
In this highly fulfilling role you will actively provide personal and physical care support to residents and enable them to access health, social and personal care services that will empower them to live fulfilling lives with dignity in a social care setting.
All residents are in receipt of ongoing recovery orientated needs assessment and support plans that actively promote their personal, social, cultural and familial identity, as well as specifying the health provision required to maintain as much independence as practicable in a registered care setting.
About you
We are looking for a dedicated, hardworking and assertive individual who is committed to providing the highest standards of care to our residents. You should be a conscientious person who must be able to demonstrate capability of responding appropriately to a variety of needs from our resident group.
Working hours are part of a 24/7 rota, shifts will include evenings, weekends, bank holidays and sleep-in shifts. Applicants will therefore need to be willing to work these shifts to meet the needs of the role.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 5th March 2026
Interview and assessments on: 19th March 2026
The client requests no contact from agencies or media sales.