Marketing jobs for the International Development sector
Social Media Officer
Permanent, Full Time. Hybrid working
This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington. You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Salary: £35,911 per year (plus London allowance if applicable)
About the role
As a Social Media Officer at Christian Aid, you will help shape and manage our social media presence across platforms, driving engagement and raising awareness of our mission. You'll develop and execute a dynamic strategy to grow our audience and support our fundraising and advocacy work. Collaborating with teams across the organisation, you will create compelling content for our diverse audiences, including supporters, partners, and the faith community.
In this role, you will oversee day-to-day management of multiple social channels, using analytics to optimise content reach and inspire engagement. Additionally, you'll provide guidance and training to colleagues, helping them maximise their social media impact.
About you
You are an experienced social media professional with a proven track record of managing multiple channels, either in-house or agency-side. You excel at crafting engaging, insightful content that not only tells a compelling story but also drives meaningful action. With a deep understanding of social media algorithms, analytics, and trends, you develop adaptable strategies to maximise reach and engagement. A creative thinker, you're skilled in producing diverse content formats—from written copy to video and graphics—optimising each for specific platforms. Highly organised and adept at project management, you thrive in balancing competing priorities. Your attention to detail and passion for supporting colleagues ensure that social media best practices are consistently upheld across the organisation.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Thank you!
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Programmes & Partnerships Support Co-ordinator
Reports to: Programme Development & Partnerships Manager
Status: Full-time (40 hours per week)
Terms of Employment: Permanent
Salary: £26k-£30k p.a. gross (dependent on experience)
Location: Birmingham/London
Deadline for Applications: 26th September 2025
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date.
Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions.
Role summary:
We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders.
We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.
You will bring your enthusiasm and creativity to help us:
- Grow our grant income to support our range of exciting new projects
- Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve;
- Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation.
What We Offer
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff (Birmingham office).
The Team:
We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected.
The Role
Key Responsibilities
Grants Administration and Co-ordination
- Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help.
- Coordination of the due diligence process with partners.
- Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding.
- Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings.
- Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards.
- Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting.
- Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities.
- Maintenance of records and files in line with IH document management and IT policies.
- Liaise with the finance team to ensure grants have been received and are allocated / restricted as appropriate.
- Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested.
Compliance and Reporting
- Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports.
- Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools.
- Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff.
Researching Funding Opportunities
- Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates.
- Grow the support of current funders, identifying opportunities for them to continue their support.
- Maintain and update the database and tracker sheet with details of projects and relevant funding streams.
Proposals and Funding Applications
- Develop a comprehensive knowledge of the organisation and its work.
- Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities.
- Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors.
- Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas.
- Support the programmes team in the on-going development of departmental strategy.
Partner and Donor Relationships
- Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.
- Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.
- Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity.
Other Responsibilities:
- Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan.
- Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues.
- Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs.
- Prepare feedback reports for donors and other stakeholders within appropriate timeframes.
- Provide marketing colleagues with appropriate beneficiary data and case study material etc.
- Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews.
- Review budgets and communicate any changes where needed.
- Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding.
- Contribute to department workplans, help set budgets and manage programme funds.
- Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting
- To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation
- Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects
- Any other duties commensurate with the accountabilities of the post.
*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday.
Person Specification
Qualifications
Educated to degree level or equivalent.
Skills and Experience
Essential
- Familiarity with humanitarian programming;
- Prior experience working in non-profits/charities and familiarity with partner/donor requirements;
- Excellent writing skills in English;
- Excellent interpersonal skills. Able to communicate with a wide range of people both internally and externally in person, by phone and email.
- Excellent organisational skills and ability to meet multiple deadlines in a busy office environment;
- Detail-oriented with good multi-tasking abilities and communication skills, both oral and written;
- Able to work well both within a team and independently in a challenging and fast-moving multicultural environment;
- Sound IT skills in MS Office and experience of using databases;
- Right to work in the UK.
Desirable
Knowledge of Arabic and/or Urdu language (speaking, reading, editing)
Competencies
Goal Orientation:
- Pursues tasks / goals with energy, drive and need for completion
- Pre-empts problems by seeking guidance or taking action an issue, task or project within their role
- Is customer focused
Innovation and Creativity
- Does not assume the usual way of doing something is the best way
- Volunteers ideas and suggestions for improvement
- Accepts mistakes and is willing to learn from them
Self-Management
- Plans and prioritises work effectively
- Is solution rather than problem focused
- Takes responsibility for own workload
Communication and Relationship Management
- Clearly identifies and articulates the key messages to be conveyed
- Understands the impact of their communication
- Takes time to build and maintain contacts and partners.
Teamwork & Collaboration
- Understands the benefits of teamwork and contributes willingly
- Listens to the views of others
- Understands the impact of their behaviour on others and adapts behaviour where appropriate.
Flexibility
The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time.
How to Apply
It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications.
It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do.
To apply, please email your CV and covering letter to us detailing how you meet the requirements.
We regret that only shortlisted candidates will be contacted.
You must have proof that you have the right to work in the UK.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Registered Charity
21 - 50
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.
Thank you!
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Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
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Thank you!
Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Thank you!
Job Summary:
Role: HR Administrator
Industry: Nonprofit sector
Location: London
Working Environment: minimum 3 days in office
Contract: Fixed-Term
Length: 6 months
Employment Type: Full-Time
Working Hours: 35 hours per week
Salary: £27,000 - £34,000
I am working exclusively with a respected not-for-profit organisation who are currently in the market for a very proactive and experienced HR Administrator to join their HR team, working on a 6-month fixed-term contract with the view of potentially extending (via a fair and open process). You will be responsible for providing effective and efficient administrative support to the HR team.
You will act as a first point of contact for HR related administrative queries and support the team with a wide variety of HR tasks. This will include recruitment support and candidate liaison, administration support for the learning and development programme, new starter onboarding, HR inbox management as well as arranging meetings, and providing light diary and administration support for the HR Director.
Key Duties
Administration and support
- As a member of the HR team, you will ensure that all administration activities which support the work of the HR team are managed in a proactive and efficient way.
- Support the daily proactive management of the HR inbox, ensuring that appropriate action is taken to respond and forward relevant emails to the HR team with follow-up actions if needed.
- Provide administrative support to the HR Director, which could include room booking, arranging meetings and other ad-hoc requests.
- Maintain and keep up-to-date digital employee files and ensure employment records and documents are compliant, filed and retained according to data management and retention guidelines. Support a longer-term project to move to full digitisation of all HR files.
- Input data into the HR information system and other agreed systems such as address changes, holiday requests etc.
- Maintain structure charts, recruitment spreadsheets and HR activity trackers to ensure they are set up and utilised in the most effective way.
- Support the delivery of HR or L&D projects or events, including room bookings and catering administration
- Responsible for financial administration such as purchase orders, setting up new suppliers and invoice management
- Keep up to date with relevant employment law and understanding of various HR administrative activities
Recruitment Administration
- Support employment and recruitment administration, including liaison with employment agencies, candidates and hiring managers
- Prepare, review and amend letters and documents to support key HR activities, including employee onboarding, probation and induction.
- Conduct new starter HR inductions and support exit arrangements
- Ensure that the relevant HR activity checklists are up-to-date and stored correctly for each activity
- Maintain any trackers that support the HR team activities and be responsible for the consistent use and application of these as sources of accurate HR information.
Systems
- Support the team in the move towards two new HR platforms this year, and any additional administration around these projects.
- Maintain the HRIS system and Applicant Tracking System where appropriate
- Provide administration support for logging, reviewing and editing data requests within the HR Information system as well as new starter and leaver IT requests.
What you'll need to succeed
- Excellent administrative experience and evidence of supporting a range of activities to support core business needs
- Understanding of the end-to-end recruitment process, from advertising jobs, arranging interviews, drafting contracts and onboarding.
- Experience of using data systems and record keeping systems
- Strong interpersonal and communication skills (both oral and written)
- Excellent attention to detail
- Strong organisational skills
- Computer-literate and good knowledge of MS Office and SharePoint
- Proactive and solution focused
- Able to prioritise work and support the activities of a fast-paced team
What you'll get in return
The opportunity to work in a lovely and friendly team, getting involved with some upcoming projects, such as supporting the implementation of a new HRIS and payroll systems. If successful, in the future, this organisation can support you in obtaining professional qualifications. You will also be entitled to the company benefits on a pro rata basis.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have not been contacted for this role, please assume you have not been successful.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Thank you!
Grade: 2
Salary: £49,872
Hours: 37.5
Position type: Full time, permanent, 37.5 hours per week (flexible working considered)
Responsible to: Head of Supply Chain
Direct reports: Senior Buyer (x2), Junior Buyer (x1)
Location: Truro, Cornwall (Hybrid working, mix of office and home working) or remote UK only (Travel to Truro 2x year)
ROLE PURPOSE:
This dynamic role presents a unique opportunity to build upon the procurement progress achieved so far and to help establish robust procurement foundations across the organisation, following the implementation of a new ERP system. Some key projects for this role over the next 12 months will be:
- Contribute to the development, testing, training, and successful deployment of the new ERP Procurement App.
- Lead the ongoing implementation of the Procurement Policy, collaborating with the Internal Auditor to strengthen compliance across the Supply Chain Team and the wider organisation.
- Support the Indirect Spend strategy and lead the development of a new five-year strategic plan to guide future category management.
- Design, implement, and monitor Procurement KPIs to drive performance and continuous improvement.
- Ensure GDPR compliance is maintained across all Supply Chain activities and processes.
The primary purpose of this role is to lead the Procurement Team, champion strategic procurement initiatives, and ensure compliance with organisational policies. The Procurement Manager is responsible for driving intelligent procurement decisions, delivering the procurement strategy, and upholding the highest standards of ethical and sustainable purchasing. This role is focused on achieving optimal value for money across all indirect spend activities. As the leader of the Procurement Team, the Procurement Manager also provides mentoring and support to team members, fostering their professional growth and development.
WHO ARE WE LOOKING FOR?
The role is incredibly varied and reflects the activities of ShelterBox across all indirect buying categories. The successful Procurement Manager will be strategic, decisive and collaborative with an eye for opportunity and influence. They will be a supportive and visible leader within ShelterBox, whilst mentoring the Procurement Team to deliver excellent results and reach personal goals.
You will need to be outcome-focused, have previous experience gained in creating framework agreement / supplier lists, leading end-to-end procurement processes, previous leadership experience and competent with driving value. A strong understanding on how to constructively engage with stakeholders is vital in creating long-term foundations with the senior leadership and suppliers. Some travel within the UK may be required.
DAY TO DAY THIS ROLE WILL LOOK LIKE:
- Ensuring Value for Money by maximising value from business cases and sourcing activities by reducing costs, enhancing quality, managing risk, and increasing return on investment (ROI).
- Champion procurement best practices, driving positive change through effective processes and governance.
- Mentor and support the Procurement Team, fostering professional growth and capability development.
- Manage team workloads and prioritise assignments to ensure efficient delivery of objectives.
- Oversee contract and supplier management, ensuring strong relationships and performance.
- Engage and manage stakeholders across the organisation to align procurement with business needs.
- Lead and support contract negotiations and manage spend to secure optimal terms and value.
- Design and implement sourcing strategies across key categories including IT, HR, Fundraising, and Communications.
- Collaborate with internal teams to define, establish, and manage supplier lists, framework agreements, and standard contractual terms.
- Ensure ongoing compliance with the Procurement Policy, working closely with the Supply Chain Team and Internal Auditor.
- Drive continuous improvement in procurement policies and processes through proactive stakeholder engagement.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Responsible for all indirect procurement activities across the organisation;
- Senior decision maker for indirect procurement activity, working closely with the Head of Supply Chain;
- Subject Matter Expert for indirect and direct procurement, acting in a consultative capacity across the organisation as required;
- Manage, coach and develop the Procurement Team to meet personal and organisational objectives, deliver best results and support the team's wellbeing;
- Lead the creation, adherence and implementation of best practice procurement processes and procedures to support continuous improvement and optimisation including policies;
- Lead, build and implement Indirect Procurement Strategy 2025+;
- Responsible for identifying and managing relevant procurement risks within the organisation, working closely with the senior colleagues;
- Review and revise Procurement Policy/ies and Manual;
- Regularly review and maintain appropriate procurement processes for the different buying categories ensuring compliance with ShelterBox's processes;
- Lead negotiation of rates and contracts with suppliers across the organisation;
- Report on cost savings and avoidance, and risk management;
- Lead on indirect supplier contract management across the organisations;
- Responsible for identifying procurement improvement priorities by analysing forecast spend, supply markets and specification options;
- Lead procurement projects such as procedure implementation, sustainability and software introduction;
- Procurement training, upskilling and development across the organisation;
- Work with different departments in the organisation to ensure compliance with the Procurement Policy/ies, reporting on non-compliance;
- Drive ethical and sustainable procurement practice across all buying activity;
- Provide support to organisational projects as required;
- Ensure procurement administration is kept up to date and appropriate;
- Maintain confidentiality for all internal matters, and commercial confidentiality for matters pertaining to suppliers;
- Represent ShelterBox as required;
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Thank you!
Grade: 0 - Director
Salary: £87,720
Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.
Responsible to: CEO
Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships
Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)
ROLE PURPOSE:
The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.
You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.
You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.
This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.
You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.
You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.
WHO ARE WE LOOKING FOR?
We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.
Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.
The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.
As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.
The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.
This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
As part of the Executive Team:
- Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
- Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
- Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
- Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
- Deputise for the CEO as required.
- Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.
As Director of Fundraising & Communications:
- Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
- Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
- Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
- Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
- Embed a culture of data and insight driven decision making, innovation and collaboration.
- Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
- Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
- Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
- Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
- Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
- Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
- Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
- Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.
As a senior team leader and people manager at ShelterBox
- Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
- Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
- Champion equality, diversity and inclusion within the organisation.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Thank you!
Grade: 0 - Director
Salary: £87,720
Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.
Responsible to: CEO
Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships
Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)
ROLE PURPOSE:
The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.
You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.
You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.
This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.
You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.
You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.
WHO ARE WE LOOKING FOR?
We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.
Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.
The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.
As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.
The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.
This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
As part of the Executive Team:
- Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
- Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
- Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
- Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
- Deputise for the CEO as required.
- Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.
As Director of Fundraising & Communications:
- Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
- Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
- Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
- Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
- Embed a culture of data and insight driven decision making, innovation and collaboration.
- Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
- Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
- Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
- Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
- Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
- Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
- Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
- Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.
As a senior team leader and people manager at ShelterBox
- Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
- Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
- Champion equality, diversity and inclusion within the organisation.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
Thank you!
Banana Link is a UK based NGO established in 1996. We have been advocating for a fair and sustainable banana industry for thirty years, based on environmental, social and economic sustainability. Our approach is underpinned by a firm commitment to defending workers’ rights, at the core of these rights is the right to a fair and decent income that affords a dignified life for men and women banana plantation workers. We work at a strategic level and through research, advocacy and dialogue with all actors along the chain to bring about change.
This role will support the management and delivery our current work stream on Living Wages in the African Banana Export Industry. Initial activities will be delivered in Ghana and Cameroon, in collaboration with our local and international trade union partners, local producing companies, and European retailers. Key project activities include:
- Facilitation of capacity building activities on Living Wages and Decent Work in Cameroon and Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry.
- Monitoring, evaluation, and reporting on all project activities to funders Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry
- Monitoring, evaluation, and reporting on all project activities to funders
The role will provide an important opportunity to work alongside Banana Link’s International Coordinator, and in collaboration with other key staff and partner organisations, on the important issues of Living Wages, Decent Work, Social Dialogue and Sustainability.
The client requests no contact from agencies or media sales.