Part-time jobs

Manchester Mind works with Greater Manchester Mental Health Trust in order to deliver some roles within Community Mental Health Teams. One of these roles is a Community Mental Health Team (CMHT) Administrator. 

Community Mental Health Teams are exceptionally busy and rely hugely on excellent administrative support. So, if this is you and you would like to work 14 hours per week – please do apply.

Post:  Community Mental Health Team (CMHT) Administrator

Salary: £9,262 (actual) + 5% pension contribution

Hours: 14 hours per week

Annual Leave: 28 days per year + plus bank holidays (pro rata)

Reporting to: Manager, CMHT

Employing Organisation: Manchester Mind

Location: North Mersey CMHT Kingsley House, Francis Road, Withington, Manchester, M20 4XP

The skills and knowledge that are important to us are:

· Working collaboratively with staff and people using the service.

· Administration skills.

Application documents can be downloaded from our website.

Applications must be received by 12noon on Tuesday 25th November.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team, who are primarily volunteers, all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

If you are interested in applying for this role, and would like to find out more, you are welcome to join our Chairman and outgoing Volunteer CEO in one of the following informal drop-in sessions. This will provide you with an opportunity to learn more about the charity, its mission and how you may partner with the Chair to lead Youth4Youth through the next stages of its journey. Sign up is required:

• Wednesday 26th November - 12:00pm
• Wednesday 26th November - 6:00pm
• Friday 5th December - 12:00pm
• Friday 5th December - 6:00pm

Contact us directly to be added to one of these sessions, or sign up via our direct recruitment page.

About the role

We are seeking a transformational and visionary Chief Executive Officer (“CEO”) to lead a national youth focused organisation, dedicated to promoting peer-led early intervention support for those in need. The successful candidate will be the first employed leader, propelling Youth4Youth from its robust foundations to the next stages of its development. The CEO will be responsible for turning our recently developed, yet ambitious, strategy into reality. This role provides an exceptional opportunity to make a significant and lasting impact from the outset.

Youth4Youth has secured funding to appoint a CEO for one year, with the expectation that the appointed leader will focus on securing long-term sustainable funding, thereby transitioning this position into a permanent role at the end of the fixed-term period. Additionally, the CEO will facilitate the appointment of further roles to support our mission as further funding becomes available.

Responsibilities 

• Collaborate with the Chair of the Board and Trustees to establish and execute organisational strategy in alignment with the charity’s vision, mission, and objectives. This includes ensuring effective governance and legal compliance, and providing sound, evidence-based recommendations to the Board of Trustees.
• Champion continuous improvement, ensuring Youth4Youth remains a leading provider of youth-led early intervention wellbeing services. Identify and develop opportunities to expand the charity's reach and impact across the UK.
• Oversee effective financial management, ensuring the organisation can continue delivering its services efficiently. Lead the development of sustainable funding streams, enhance fundraising strategies, foster partnerships, and drive growth in commercial activities.
• Cultivate and maintain strong relationships within and beyond our sector to maximise partnership opportunities. Explore the delivery and co-delivery of commissioned services and access broader funding sources previously untapped by the charity.
• Ensure that youth perspectives are central to decision-making processes about the charity's future. Establish systems to continuously gather input and feedback from our target beneficiaries.

This position offers the chance to advance an organisation with solid foundations, enhancing its reach and impact across the UK through a volunteer executive leadership team and a growing network of approximately 100 volunteers nationwide. The CEO will be instrumental in crafting a strategic vision that translates into operational success, building and strengthening partnerships across the four nations, developing sustainable funding streams, and ensuring the delivery of high-quality services.

Skills 

• Exhibit a profound passion for Youth4Youth's mission and demonstrate a strong commitment to enhancing the impact of our services.
• Possess substantial experience in senior and/or strategic leadership roles, with proven abilities to both develop and implement organisational strategies.
• Have the capacity to influence effectively, both internally and externally.
• Are action-oriented and adaptable to the demands of a dynamic and growing organisation, with the ability to manage multiple priorities concurrently.
• Excel in a fast-paced and varied work environment.
• Show a strong commitment to good governance and compliance.
• Possess excellent written and verbal communication skills, along with exceptional interpersonal abilities.
• Embrace inclusivity in all aspects of their work, demonstrating approachability, active listening, and empathy towards others.

While prior experience in youth-led or youth-focused organisations is not mandatory, candidates must demonstrate passion for our mission and an understanding of our strategy. Experience working with young people is preferred but not required.

Benefits of working with Youth4Youth

• 28 days paid holiday, plus public holidays (pro-rata)
• Remote working, with flexibility allowed
• Access to an Employee Assistance Programme, Health Cash Plan & Life Assurance
• Defined contribution pension with a 6% employer contribution
• Access to a range of discounts via charity partner platforms

The hiring process

1. Pre-application information sessions (Optional)
2. Application Deadline: 19th December 2025
3. First round interviews to be conducted in early January 2026
4. Second round interview (including a presentation)

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Role: Chief Executive Officer

Reports to: Chair of the Board of Trustees

Salary: £60,000 p.a. (pro-rata)

Hours of work: 20 hours per week (Part-time, 0.5FTE)

Location: Remote, with travel required

Contract type: 1 year fixed term contract, with potential to become permanent

Note: Right to work in the UK is required to be able to apply for this position

Community Fundraising & Individual Giving Officer

Salary: £30,000–£32,000 FTE (depending on experience)
Hours: Part time, 22.5–30 hours per week (flexible, with some evenings and weekends)
Location: Hybrid – mainly home-based, with meetings across Aylesbury Vale
Contract: Permanent

At Youth Concern, we create spaces where 13–25 year olds in Aylesbury Vale can feel safe, be real and be themselves. Through our Drop-in Centre, counselling, and homelessness prevention projects, we help young people overcome challenges and build brighter futures.

We’re a 46 year old charity with a strong local reputation, healthy reserves and ambitious plans to open a new Youth Hub. With the introduction of our Beacon CRM system, we’re ready to grow and diversify our income and we’re looking for a proactive fundraiser to help make that happen.

The role

This new role is ideal for a creative, relationship-led fundraiser who enjoys variety. You’ll lead on community fundraising and individual giving, strengthening supporter relationships, growing income, and delivering engaging campaigns and events.

You’ll work closely with our fundraising-experienced CEO, Finance & Communications Manager and volunteers, in a supportive environment where initiative is encouraged and micromanagement isn’t our style.

Key responsibilities:

• Deliver our fundraising strategy across individual giving, community and corporate income.
• Build and maintain long-term relationships with supporters and local partners.
• Use and develop our Beacon CRM to manage data and segment audiences.
• Plan and deliver creative multi-channel fundraising campaigns.
• Support community fundraising initiatives and events.
• Produce inspiring fundraising materials with the wider team.

There’s already strong local support, from the MP, local football club and community partners, and plenty of new opportunities to build on.

About you

You are already working in fundraising and could be ready to step up into a broader, more autonomous role. You will bring:

• Experience or understanding of individual giving, community, or corporate fundraising.
• A confident, relationship-led approach and strong communication skills.
• A genuine empathy for young people and the ability to connect with a wide range of people.
• Confidence using CRMs (ideally Beacon) and an understanding of their value in supporter management.
• A proactive, organised approach and the ability to manage multiple priorities.
• A collaborative, can-do attitude and passion for creating opportunities for all young people so they feel safe, seen and supported.

This role requires a variety of skills and experience. We recognise it’s unlikely you’ll have experience in all these areas, but if you think this sounds like you, please apply!

We offer

• Flexible, hybrid working.
• Pension scheme (5% employee / 3% employer).
• 25 days holiday + 8 bank holidays (pro rata) + an extra day’s leave on your birthday!
• Mobile phone, mentoring and access to 24/7 Employee Assistance Programme.
• A friendly, values-led team where your ideas and initiative will make a real difference.

Join us at an exciting time of growth and help shape the future of fundraising at Youth Concern.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a proactive and people-focused fundraiser to join our ambitious team as Community Fundraising and Partnerships Officer. This is a pivotal role where you will:

• Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.
• Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.
• Be the key link between Dash and our supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.

This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships given our location near major companies and active community groups. You will work closely with our CEO and Trusts & Foundations Lead and play a central role in securing the resources needed to continue our life-changing work.

4-5 days per week (flexible), hybrid location (home-based with regular travel to Maidenhead, Slough, and
Windsor, so ideally based within 1 hour of the area)
Term: Permanent or we will consider contract

This role is perfect for someone who wants to use their fundraising expertise to make a real and lasting difference to families in crisis.

About Us

Grove Park Youth Club is an accessible and dedicated space for local children and young people, situated in a remarkable, purpose-built youth club building, constructed in 1966 as part of the Chinbrook Estate development. We are a registered charity (Ref No. 1196106) located on Marvels Lane in Grove Park (SE12 9PR), within the London Borough of Lewisham.

Our mission is to make Grove Park Youth Club a hub for local children and young people to learn, build connections, and explore and develop their interests. We provide a safe and welcoming space where young people can engage in fun and educational activities, sports and cultural activities, build life skills, as well as seek support with the pressures they face in the wider world.

The youth club is managed by a community-led Trust of people connected to the area who led a seven-year campaign to save and reopen the building. We are a small charity that has achieved exceptional success in reopening the youth club and taking control of this purpose-built space. This opportunity offers the right candidate the chance to play a key role in expanding our offer and working closely with the Trust to take our project forward. Accordingly, we offer a competitive rate of pay at £29.37 per hour.

GPYC Studios is our flagship in-house open access youth club launched in 2023, serving local children and young people aged 11–17 (up to 21 with SEND). Its ethos rests upon a creative approach to wellbeing, valuing empathy, acceptance, positivity, and growth. Our programming aims to spark curiosity and nurture self-discovery in a safe and inclusive environment. Through creativity, opportunity, and advocacy, we empower young people to make a positive impact on themselves, their community, and beyond.

GPYC Studios is made possible with funding from The National Lottery Community Fund.

Job Role

The GPYC Studios Creative Wellbeing Lead will work in close collaboration with the Trust and report directly to the Chair. This multifaceted role includes responsibilities across team leadership, programme development, outreach and engagement, partnership management, and on-site delivery. In addition to this, the Lead will be expected to fill the role of Designated Safeguarding Officer (DSO), for which training can be provided for.

Whilst the role has a considerable administrative element, it is key that the Creative Wellbeing Lead brings a strong sense of creativity, flexibility, and play to the space. Being present and physically facilitating fun and constructive interactions with young people is crucial.

The Creative Wellbeing Lead will be supported by a Creative Wellbeing Assistant (to be recruited in February 2026) in both organising and delivering the programme, alongside two Creative Wellbeing Practitioners who specialise in pastoral care, and a team of sessional youth workers.

This is a part-time position, working 10.5 hours per week at a rate of £29.37. The role includes regular on-site presence during our sessions on Tuesday and Thursday evenings (7 hours total). In addition, availability during standard working hours (Monday to Friday) is required to fulfil 3.5 hours of remote work. The role will commence in January 2026.

Contract type: Zero hours contract

Salary: £15,422 per annum based on a 50 week year (GPYC is closed for 2 weeks in Dec/Jan)
*NB. This equates pro rata, based on a 40 hour week, to an annual salary of £58,740

Rate: £29.37 per hour

Hours: 10.5 hours per week (7 hours on location at specified time, 3.5 hours remote work)

Benefits: Statutory holiday and sick pay apply

Probation: Initial period of 3 months, followed by a rolling six month contract

About You

The right candidate will be energetic and creative, with significant experience working with young people aged 11-17. You will be able to provide practical, physical, and emotional support to the children and young people attending GPYC Studios. You are eager to share your personal practice and keen to build upon it.

You will be excited about our work and want to be part of the greater Grove Park Youth Club journey, leading by example and working as a team player to shape how our vision is delivered and realised. You will deliver the existing programme with drive, and be ambitious to lead the sustainable expansion of the GPYC Studios brand.

We welcome applications from those who reflect the diversity of our community in Grove Park, and whose own lived experience is similar to those of the young people and partners we work with.

Must have

• Significant experience working with children and young people (ages 11-17 preferred)

• Creative practice and/or perspective towards youth work

• Proactive attitude and ability to work with initiative and independence

• Willingness to embrace and champion GPYC Studio’s values and vision

• Ability to lead by example: modelling leadership, confidence, healthy risk-taking, and emotional self-regulation

• Ability to implement safeguarding and behaviour management protocol

• Belief in the positive impact of creative programming on physical and mental wellbeing

• Right to Work in the UK, which should be provided at the time of application

• Valid DBS certificate (Enhanced preferred)

Preferable

• Degree level qualification in a relevant field

• JNC Youth Support Worker or Professional Youth Worker qualifications (or equivalent)

• Evidence training, skills, and/or experience in the following areas:

  • Safeguarding

  • Drugs and alcohol

  • Conflict resolution

  • CYP with SEND

• Experience with mentoring CYP

• Good knowledge and network of organisations engaging in youth work in Southeast London, including experience engaging with local schools

Key Responsibilities

• Lead the administration, management, and operational delivery of our free, open-access youth club sessions on Tuesday and Thursday evenings, overseeing a team of youth workers and volunteers to achieve a shared vision

• Bring a strong sense of creativity, flexibility, and play to all aspects of delivery - being physically present, actively facilitating, and inspiring fun and constructive interactions with young people

• Demonstrate strong attention to detail and the ability to prioritise, manage, and complete tasks effectively, making full and efficient use of remote working hours

• Design and implement engaging, creative programming for children and young people, shaped by a strong creative vision and informed by youth voice

• Manage staffing logistics, including rotas, timekeeping, training, and staff motivation, ensuring a supportive and high-performing team environment

• Identify and engage potential community partners to coordinate and deliver fresh, fun, and creative opportunities

• Design and implement behaviour management strategies and safeguarding protocol

• Maintain accurate session documentation, including written records and photographic/videographic content, ensuring proper storage, organisation, and archiving of materials

• Oversee membership management, including onboarding new members, maintaining clear and consistent communication with parents and carers, and using IT systems, such as Salesforce, to manage and protect member data

• Lead outreach and engagement efforts within the local community and beyond, including through social media platforms such as Instagram, WhatsApp, and others to build visibility and connection

• Embed a consistent ethos across all creative delivery partners, ensuring the values of GPYC and the Trust are clearly reflected in how children and young people experience Studios sessions, the space, and staff interactions

• Be a consistent, positive presence for children and young people, fostering an environment that is enriching, inclusive, and grounded in mutual respect

• Undertake other activities as agreed with the Trust to support the mission and development of GPYC Studios

To apply: https://forms.gle/BheCPNtcEJ6Eh7om6
Applications close 11:59pm, Sunday 23rd November 2025

F6IT helps children and young people, aged 0-25,with additional needs and disabilities, with their families and friends, get active, connect and have fun.

We offer accessible and inclusive fitness, clubs, leisure activities and support that break down barriers, reduce isolation and boost physical and mental wellbeing. 

About Our Role

You will contribute to the strategic direction of F6IT ensuring we achieve our vision where disabled children and young people with their family and friends can together and inclusively, enjoy a rewarding life which is fun, beneficial and above all fulfilling. 

As the Operations Manager you will work with the CEO and Trustees to manage and oversee the operations and administration in line with the strategic direction of F6IT.  This will include a variety of different task and activities.

Main Responsibilities

• Lead day to day management of all F6IT activities. This includes the planning, delivery and evaluation of inclusive events, clubs and fitness activities
• Coordinate Coaches, Session Leads and Volunteers to ensure activities and session are well planned and staffed
• Work with the Social Media Lead to advertise and promote activities and events
• Develop and monitor kdy performance indicators (KPIs) and analyse data to identify trends and areas of improvements
• Work with CEO and Trustees to develop and plan new events, clubs and fitness activities
• Oversee bookings, payments and banking related to events and activities
• Track DBS checks, mandatory and additonal training for all Volunteers, Staff and Trustees
• Take responsibility for compliance with health and safety, safeguarding and risk management   

Essential Experiences and Skills

• Strong organisational and administrative skills
• Strong interpersonal and communications skills written and verbal
• Good problem solving skills 
• Ability to adapt to changing priorities
• Solid experience with MS Office and Payment systems
• Previous experience in a similar role
• Hold a valid UK driver's licence and able to drive to attend the office and activities in South-West Surrey

This post is subject to an enhanced disclosure application to the Disclosure and Barring Services​

We’re a small team with high staff retention, making this the perfect role for someone who wants to focus on training and development but also enjoys supporting people at all stages of the recruitment journey. In particular you’ll:

• develop a robust digital induction programme which will leave a lasting legacy for years to come
• work closely with managers to coordinate our annual training schedule
• be responsible for the budget and logistics of all of our training and development
• manage and administer our HR platform and employee records
• support the end-to-end recruitment process
• help us to become a Disability Confident employer

And as well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

If you are looking to broaden your experience in training and HR, or just enjoy a highly varied and fast paced job with a real sense of purpose, this could be the job for you. Experience of administration is a must, preferably in a small charity setting, along with really strong organisational skills. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems
• good written skills, with an ability to produce reports and other relevant documentation
• strong organisational skills with an ability to plan ahead and manage multiple priorities
• an ability to maintain discretion and confidentiality
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• a flexible and ‘hands-on’ approach to your working practice, with a ‘can-do’ attitude

What we’d also like from you (the desirables):

• previous experience of working in a HR team
• CIPD Level 3 qualification (or be willing to undertake funded training)
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester and we are looking for a Domestic Abuse Prevention Worker (Thriving Families), to deliver tailored perpetrator interventions within a multi-disciplinary team.

The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team, to support families where children are open to Child Protection or Child In Need Plans. The Domestic Abuse Prevention Worker will engage directly with adults responsible for causing harm, aiming to increase perpetrator accountability and encourage positive change. Through one-on-one tailored interventions, the goal is to reduce risk to both victims and children, while enhancing the perpetrator's willingness to alter harmful behaviours.  The Domestic Abuse Prevention Worker will work collaboratively with the Thriving Families Team and other agencies, ensuring a multi-agency, whole family approach. Additionally, the worker liaises with victim/survivor services to assess risks, formulate safety plans to secure better outcomes for those impacted by domestic abuse.

About you

You’ll be confident in delivering direct work with those who use harm.  This will include completing comprehensive assessments of risk and need to deliver tailored interventions.  You’ll have direct experience of working therapeutically with a client group and be confident in addressing challenging and harmful behaviour.  You will have experience of safeguarding processes and multi-agency working.

Above all you will have the ability to build positive relationships with difficult to engage client groups, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language. 

We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services 

and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

An exceptional opportunity has arisen for a Finance Manager to join a very well-established animal welfare charity based in Solihull, with a second site in Wolverhampton. Working within a passionate and dedicated team, this role will suit an experienced finance professional with strong leadership skills and a determination to make a difference.

The organisation has been supporting dogs and the community for 133 years, employs eighty dedicated staff, and delivers vital services that improve the lives of dogs and humans alike. You’ll play a key role in guiding the charity’s financial strategy to ensure long-term sustainability.

Duties & Responsibilities

Lead and develop the finance team, ensuring effective management of budgets, forecasting, payroll, and statutory reporting.

Oversee financial governance and controls, ensuring compliance with charity and company legislation.

Provide strategic financial advice to the Executive Team and Trustees to support decision-making and risk management.

Manage the annual audit process and liaise with external auditors.

Oversee financial planning for bids, tenders, and funding applications, ensuring robust cost modelling and reporting.

What experience?

Ideally a fully qualified accountant (ACCA, CIMA, ACA, or) with proven experience in a finance role.

Experience managing finance within the charity, not-for-profit, or SME sector.

Strong leadership and communication skills with the ability to present financial information to non-financial stakeholders.

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a UK-registered charity delivering innovative educational programmes for displaced youth globally. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. 

Our approach to education is conveyed through our  human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.

We’re looking for an organised and detail-oriented Governance Clerk to support our Board of Trustees and committees. In this flexible, remote role, you’ll ensure the smooth running of meetings, maintain accurate documentation, and compliance with governance requirements.

Key responsibilities include:

• Coordinating and minuting Board and committee meetings

• Managing agendas, papers, and governance records

• Ensuring compliance with internal governance requirements and charity regulations

• Supporting trustee onboarding and development
   

Skills and experience

• Demonstrable experience of having successfully worked with charity boards and committees including writing agendas and concise and accurate minute taking

• Experience of maintaining systems and records in a governance or committee environment

• Strong organisational skills and attention to detail, with excellent written English

• Familiarity with charity governance requirements and the UK Charity Governance Code

• Professionalism, discretion, and sound judgement in handling sensitive information

• Comfort working independently and remotely; able to meet deadlines with minimal supervision

• Company Secretary Experience desirable

• Experience with Google Workspace and basic formatting tools for paper packs preferred

You must have the legal right to work in the UK, and be available to attend one in-person meeting per year in or around London.

At Amala, we are committed to building an inclusive and equitable team. If you share our belief in the transformative power of education, we’d love to hear from you.

Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description.

Closing date: Friday 21 November 2025, 12:00 GMT

DATA, IMPACT AND EVALUATION OFFICER

Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

About the role 

We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.

The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.

This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.

You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values. 

Key responsibilities 

1. Data and systems 

• Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement. 

• Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work. 

• Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight. 

• Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements. 

• Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from. 

• Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection 

2. Analysis and reporting (supporting fundraising and contracts) 

• Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports. 

• Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders. 

• Contribute to reporting cycles and project monitoring for grants and commissioned work. 

• Help identify and articulate trends or insights that strengthen our funding cases and future proposals. 

3. Demonstrate and evidence impact 

• Analyse quantitative and qualitative data to show outcomes, learning and social impact. 

• Produce clear, engaging reports and summaries for internal learning and external audiences. 

• Develop or refine theories of change and outcome measures that capture relational and person-centred change. 

• Draw on wider research and evidence to contextualise and strengthen our impact story. 

4. Stories and case studies 

• Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care. 

• Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life. 

• Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns. 

5. Support service improvement and learning 

• Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating. 

• Provide practical training and tools to build confidence and data literacy across teams. 

• Support Directors and Leads to interpret learning and feed insights into service design and development. 

Onboarding and immersion 

• Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities. 

• Use this experience to ground frameworks, reporting and data practices in the lived reality of our work. 

About you 

We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.

You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.

Essential 

• Experience in monitoring, evaluation, data or research within a charity, public sector or community setting. 

• Experience working with CRM or case management systems. 

• Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI. 

• Ability to design or refine data collection frameworks and indicators. 

• Excellent written communication, able to translate data into compelling insight and learning. 

• Strong relationship-building and influencing skills, with the ability to collaborate across teams. 

• Organised and self-motivated, with attention to detail and follow-through. 

• Reflective and values-driven, comfortable with complexity and nuance. 

Desirable 

• Understanding of relational or trauma-informed approaches to care and support. 

• Experience in the mental health, social care or community sector. 

• Experience supporting organisational learning or delivering training. 

• Qualification in social research, data science, or a related field. 

About the role

This is an exciting opportunity to join the Children & Young People area at IRMO and be part of the Family Project. The Family Project supports Spanish and Portuguese-speaking children and young people who have recently arrived in the UK and need to enter compulsory education as soon as possible.

The Family Support Worker will offer targeted advice and support in Spanish/Portuguese to families and young people facing barriers in accessing education and other statutory services such as SEND support and Early Help.

The role involves setting up advice and casework schedules, liaising with local authorities, school admissions departments, EAL/SEN teams, and specialised organisations to ensure children are not out of education and receive the right support.

The Family Support Worker will also deliver targeted workshops for families, liaise with external speakers, and create accessible resources (digital and paper-based).

They will work closely with the Youth Project Coordinator, ESOL Teacher and Community Support Team to share information, identify needs, and connect children and families with opportunities.

This multifaceted role requires empathy, flexibility, and a sound understanding of the UK education system and legislation affecting migrants and asylum seekers.

Fluency in Spanish or Portuguese is essential and a knowledge of both is desirable, as the Family Support Worker will regularly need to communicate with members of the community who have either as a first language. 

Key duties & responsibilities

Project Delivery

• Plan and deliver advice sessions and casework on school admissions and other services (SEND, free school meals, NRPF, etc.).

• Conduct needs assessments and connect children and young people to relevant internal and external services.

• Plan and deliver quarterly workshops for families on education and SEND topics (e.g. transitions, EHCPs, autism).

• Build and maintain networks with statutory and VCS stakeholders, schools, legal organisations, parents’ groups, councillors, and Heads of Service.

• Conduct regular outreach in the community to encourage children and families to participate in workshops, campaigns, and community activities.

• Create accessible resources for internal and external use.

• Run weekly school admission drop-in sessions with newly arrived parents 

• Liaise with local councils to ensure school placements are guaranteed. 

Monitoring & Evaluation (M&E)

• Collect and review monitoring data (registration forms, case notes, feedback forms, surveys).

• Maintain accurate case notes and manage caseloads using Excel and CRM systems.

• Produce case studies, success stories, for reports for funders and stakeholders.

Safeguarding

• Ensure the wellbeing and safeguarding of young people, following IRMO’s Safeguarding Policy and NYA guidelines.

• Attend regular safeguarding training relevant to the role.

Communication

• Support in the creation of accessible promotional materials aligned with IRMO’s communication strategy.

• Manage service users’ expectations through clear and consistent communication.

• Attend team meetings and share updates across IRMO teams.

• Represent IRMO at external forums, with partners and funders.

Other

• Train and supervise volunteers.

• Signpost and refer service users to internal and external support.

• Undertake other duties consistent with the purpose of the post as directed by the Line Manager.

Person specification

E = Essential - D = Desirable

Qualifications, Experience & Knowledge

• Minimum one years’ experience in advice and casework in the UK (Essential) 

• Experience with M&E tools and impact reporting (Essential).

• Experience liaising with schools, local authorities, VCS organisations, and statutory services (Essential).

• Knowledge of UK Safeguarding and Health & Safety procedures (Essential).

• Knowledge of the UK education system, including admissions and SEND (Essential).

• Knowledge of the UK not-for-profit sector (Desirable).

• Knowledge of the legislation affecting migrants and asylum seekers in accessing education. (Essential)

• Understanding of issues affecting young Latin American migrants in the UK (Essential).

• Knowledge and awareness of SEND and experience delivering activities within educational or community learning settings or a willingness to develop in this specific area (desirable).

• Qualification in Information, Advice & Guidance (Desirable).

Skills & Abilities

• Excellent organisational skills and attention to detail (Essential).

• Strong verbal and written communication skills in English and Spanish or Portuguese (Essential). 

• Ability to manage workload, meet deadlines, and work independently (Essential).

• Problem-solving, innovation, and system improvement skills (Essential).

• Empathy and respect when dealing with children, young people, and families (Essential).

• Competence in Google Workspace tools and Excel (Essential); Experience using CRM tools (Desirable).

Personal Attributes

• Professional and positive attitudes

• Self-motivated, proactive, and able to work independently.

• Collaborative team player, open to learning from colleagues.

• Accountable and dependable, with strong follow-through on casework.

• Creative and resourceful, empowering service users to overcome barriers.

• Committed to continuous learning and adapting to systemic challenges.

• Aligned with and committed to IRMO’s mission, vision, and values.

• Non-judgemental, non-discriminatory, and supportive approach.

Join the innovative Bolton Listening Lounge, providing adults in Bolton with mental health and wellbeing support. Working in partnership with Greater Manchester Mental Health Foundation Trust and Family Action, the Bolton Listening Lounge is a collaborative approach to providing mental health and wellbeing support from late afternoon into the evening. It provides a safe space for people who are experiencing mental distress or who feel that they are going through a personal crisis. Our staff will offer low level calming interventions and one to one support to identify the cause of the emotional distress and to put in place a plan including signposting and referring on to other organisations and services.

We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living, with a strong track-record of working with individuals and their families to deliver positive outcomes. You will provide leadership to a small team of Support, Time and Recovery workers and demonstrate a commitment to a one team approach. You will have demonstrable experience of supporting staff or volunteers in their role and aptitude for managing professional relationships.

You will have a strong track record in service delivery and a focus on quality, performance, safeguarding and management controls. With a client-facing approach, you will be passionate about engaging our service users in all aspects of our work including co-production. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key commissioners and future funders, while developing partnerships that will continue to evolve and effectively meet the needs of everyone the service supports.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at MhIST. We know that greater diversity will lead to even greater results and strive for our workforce to be truly representative of the diverse communities we support.

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 
Salary: Salary £32,140 per annum pro rata (£18,365 actual)
 
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed
 
Job Summary
 
When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media.
 
You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen.
 
You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard.
You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help.
 
Key Accountabilities:
 
Service delivery
• Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;
• Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures.
• Handle sensitive interactions, deal with crisis intervention situations, assess risk within Missing People policy and consult where appropriate
 
Team Working and external communications
• Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity
• Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,
• Communicate updates and signpost into Missing People’s services, initiatives, engagement opportunities, events and activities to family members and other people affected by a disappearance
 
Volunteer supervision and support
• Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing.
• Monitor volunteer work on shift to ensure good record keeping, professional communication, appropriate safeguarding and accuracy
 
About you
• You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:
• Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;
• Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;
• Experience of working with a range of internal and external stakeholders including volunteers, other teams and the police or other statutory services.
 
Abilities, Skills and Knowledge:
• Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions.
• Knowledge of the issues surrounding missing children and vulnerable adults;
• Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately;
• An ability to navigate the issues and nuances of working with people experiencing trauma in a way that centers their needs with an expert but open approach.
 
Closing date: 23:59 on 26 November 2025. We reserve the right to close the advert early if we have sufficient interest.
Interviews: 1 December 2025
Start: ASAP
 
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role
 
You may also have experience in the following: Missing Persons Support, Family Support Worker, Publicity and Media Liaison, Case Management, Helpline Support, Casework, Family Advocacy, Family Caseworker, Family Support Advisor, Missing People, Helpline Worker.
 
REF-225 047