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Pathway is looking to recruit a highly motivated Senior Research and Data Analyst to join our small core team. This new role will be based in our Pathway Partnership Programme (PPP) Team and will work across the organisation in particular with: our Pathway Partnership Programme (PPP),our Policy and Programmes team and our Communications Officer.
If successful, you will work closely with clinical and other colleagues to improve the capture, reporting and use of data collected from specialist PPP homeless hospital teams; contribute to the development of a minimum data set for Pathway teams and data dashboards or other feedback methods for clinical colleagues; work with partner NHS organisations and teams to develop practical, useful approaches to data collection; help Pathway remain compliant with relevant data protection regulations; carry out structured analysis and contribute to reports, especially the annual report of our hospital partnership programme (PPP) and the Homeless and Inclusion Health Barometer, working with members of our lived experience programme; contribute to wider policy and communications work and impact reporting across the organization and contribute to the design and delivery of research projects within the organisation and supporting our external research partnerships.
You would also represent Pathway at appropriate meetings with external partners; support Pathway to demonstrate its impact, including contributing data to reports for funders and other partners; and maintain appropriate electronic files and records.
You must have:
1. Strong qualitative and quantitative research and data analysis skills and techniques
2. Demonstrable experience of database development, management and support
3. Experience of working in health service research, quality improvement and/or statistics
4. Experience of successfully undertaking relevant, accurate and timely analysis
5. A relevant degree level health, statistics or research qualification or extensive relevant experience.
6. Skills in the use of analytical or statistical software such as Excel, R or SPSS and of using Microsoft Office and Sharepoint
7. Ability to plan and prioritise work and to work on own initiative
8. Excellent written and oral communication skills, including ability to communicate clearly with a wide range of audiences and to present complex information in a user-friendly way
9. Ability to build strong working relationships across the organisation and with a wide range of external stakeholders and partners
10. Demonstrable experience of successfully working as part of a team
11. Awareness of data protection regulations, research governance, patient confidentiality and consent
12. Commitment to Pathway’s purpose and values including equality and social justice
Ideally, you will also have:
1. Experience of using interactive data visualisation tools
2. Experience of evaluating service interventions or projects
3. Experience of extracting data for analysis from EMIS, SystemOne, Cerna, EPIC or other patient record systems in use within the NHS
4. Experience of preparing reports for publication
5. Experience of using Wordpress or similar web publishing platforms
6. Experience of working in the homeless charity sector, the NHS or relevant parts of local or central government
The client requests no contact from agencies or media sales.
We’re hiring an Engagement Lead for Sheffield Cycling 4 All! You will be part of a team of staff delivering the existing SC4A programme of activity, as well as helping to continue developing our popular cycling activities and other elements of the programme. Whilst there is therefore a lot of cross-over working, this post will lead on the following areas;
The job is incredibly varied, so you will need to be a good all-rounder and a creative thinker to address all the things that come your way. But don’t worry, you are part of a wider team and a host of volunteers who directly support the project, and you are also part of a larger organisation, Disability Sheffield.
About Disability Sheffield
Disability Sheffield Centre for Independent Living is a ‘not for profit’ pan-impairment organisation driven by people who self-define as disabled people, whether they have a physical disability, a sensory impairment, a mental health condition or learning difficulties.
We support disabled adults to make their voice heard, whether through individual advocacy and information services or through a range of projects seeking to ensure disabled people are at the heart of all decision making across Sheffield.
About Sheffield Cycling 4 All
SC4A (Sheffield Cycling 4 All) is a Disability Sheffield project. We provide opportunities for Disabled People and people with long-term health conditions to cycle, and enjoy all the benefits that follow. For over 16 years we have been running regular cycling sessions in Hillsborough Park and at events across South Yorkshire. We now also run an e-cycle loan scheme, off-road sessions at Parkwood Springs, and campaign across the region to secure better infrastructure, support and recognition for the disabled cycling community.
Job Details
Job title: SC4A Engagement Lead
Office Location: The Circle, 33 Rockingham Lane, Sheffield, S1 4FW
Salary: FTE £29,286.25 (4 days/week, 0.8) £23,429.08 Pro-Rata
Pension: 6% employer contribution, 2% employee contribution (minimum)
Hours: 28 hours per week (21 hours will be considered)
Contract Type: Permanent
Reports to: SC4A Project Manager
Line management: Cycle Loan Coordinator
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help maximise the impact of community solar
South East London Community Energy (SELCE) is looking for a Solar Engagement & Asset Management Officer to help maximise the performance and impact of community-owned solar across South East London.
You'll play a unique role combining technical asset management with community engagement. Working across our operational solar portfolio and various innovative programmes, you'll help ensure solar installations perform at their best, bring underperforming systems back into use and build the next generation of local solar expertise.
From monitoring the performance of SELCE's solar portfolio, to helping schools recover the full value of their existing solar installations and mentoring volunteers through various programme, you'll help ensure every solar panel delivers the greatest possible environmental and community benefit.
This is an ideal opportunity for someone with technical solar knowledge who enjoys solving problems, working with people and helping communities benefit from renewable energy.
Key Responsibilities
Solar Asset Management
You'll help maximise the performance and reliability of SELCE's growing portfolio of community-owned solar installations.
Project Delivery Support
Domestic Solar Engagement
Support SELCE's volunteer programme helping residents purchase solar with confidence.
Community Engagement
Represent SELCE across South East London.
Person Specification
Essential
Desirable
Benefits
About SELCE
South East London Community Energy (SELCE) is an award-winning, member-owned energy cooperative creating a fair and just energy transition. Through community finance we develop renewable energy projects, help residents improve the energy efficiency of their homes and tackle fuel poverty.
Our growing solar portfolio supplies clean electricity to schools, community buildings and other organisations across South East London. Surplus income is reinvested into programmes supporting vulnerable households. Our work has received national recognition, including Community Energy Project at the British Renewable Energy Awards 2026.
Why Join SELCE?
You'll join one of the UK's leading community energy organisations at an exciting period of growth. Your work will improve the performance of renewable energy systems, reduce carbon emissions, lower energy costs for schools and community organisations, help residents invest confidently in solar and support local people to develop valuable green skills.
As a small, ambitious organisation you'll work directly with senior colleagues and enjoy genuine responsibility while making a measurable contribution to the transition to a fairer energy system.
Equality, Diversity and Inclusion
SELCE values diversity and is committed to building a team that reflects the communities we serve. We particularly welcome applications from people currently underrepresented within the renewable energy sector.
The client requests no contact from agencies or media sales.
You will be responding to helpline calls, which can cover wide-ranging and multifaceted issues. You will be using helpline skills to listen to callers’ concerns and draw on your expertise to provide tailored guidance to service users. You will need to ensure that you follow helpline safeguarding and data protection procedures and accurately record information into our Parents Helpline database. And, above all, you will have a strong passion for helping parents and carers to support themselves and their child in the best way they can.
Please note that our Helpline currently works within a hybrid model, with members of the team coming into the office 1-2 days per week. Our position concerning working arrangements may change in the future.
The part time position will consist of 28 hours (4 days per week), with core working days being Monday, Wednesday and Fridays.
In this role you will be required to work one evening shift per week until 6.45pm or 8.45pm, depending on the operational requirements of the service.
We are considering piloting extended helpline opening hours later in the evening and/or at the weekend in the future, so this role will require occasional out-of-hour work.
To make sure all young people get the mental health support they need, when they need it, no matter what

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a passionate and dedicated Volunteer and Promotions Manager to oversee our volunteer and placement programme and to lead appropriate community engagement and outreach initiatives.
This role will foster strong relationships and develop promotional strategies, and is vital in enhancing our organisation’s visibility and impact.
Afrocats exist to empower communities through creativity, cultural engagement, and wellbeing. Our mission is rooted in creating inclusive spaces where individuals feel safe to rediscover joy, build confidence, and connect with others. We believe in meeting people where they are, offering opportunities for growth, and challenging inequitable systems through arts and advocacy.
This is a great time to join our charity at a time of significant growth and change. No two days are the same at Afrocats and the work is fun, creative and rewarding.
Interviews will be held in late September.
An award-winning charity based in Manchester, empowering displaced women & children through creativity


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking for a role where your work genuinely matters? We’re on the hunt for a reliable and detail-focused cleaner to help keep our busy clinical and centre spaces spotless, safe, and welcoming for everyone who walks through our doors.
Location: Hove
Hours: 10 hours per week, Monday to Friday, from 4pm
Pay: From £7,270.12 per year (£27,262.95 FTE)
Why You'll Love Working With Us
We believe in looking after our people just as much as our environment. Here’s a taste of what benefits you’ll enjoy:
What You’ll Be Doing
In this essential role, you’ll ensure our facilities remain clean, hygienic, and compliant with high clinical standards. You’ll work closely with the Operations Manager and play a vital part in maintaining a safe environment for staff and visitors alike.
Your day-to-day will include:
If you take price in a job well done, understand how important cleanliness is in a healthcare setting, we'd love to hear from you!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Turnham Green. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic and experienced Projects and Partnerships Manager to lead Afrocats’ projects, programmes and partnership work. This role offers an exciting opportunity to oversee complex projects, manage diverse teams, and drive organisational growth through effective partnership development. The successful applicant will be responsible for motivating and coordinating cross-functional teams, ensuring project delivery aligns with organisational objectives, and cultivating important partnerships.
Afrocats exist to empower communities through creativity, cultural engagement, and wellbeing. Our mission is rooted in creating inclusive spaces where individuals feel safe to rediscover joy, build confidence, and connect with others. We believe in meeting people where they are, offering opportunities for growth, and challenging inequitable systems through arts and advocacy.
This is a great time to join our charity at a time of significant growth and change. No two days are the same at Afrocats and the work is fun, creative and rewarding.
Interviews will be held at the end of September.
All applicants must submit a CV and cover letter to apply for this post.
Interviews will be held at the end of September.
An award-winning charity based in Manchester, empowering displaced women & children through creativity


Who we are
Arts for Dementia is an inclusive and dynamic charity, and a leader in our field. We work with artists, galleries, museums and community spaces to offer inspiring arts programmes for people in the early stages of dementia and their companions. We train facilitators from around the country to deliver effective arts-based activities for people living with dementia, and we advocate for the benefits of the arts for people affected by dementia.
Our values
Creative; Inclusive; Collaborative; Empowering; Inspiring
What we are looking for
We're looking for a creative and organised communicator who is excited by the opportunity to help more people understand the transformative impact of creativity for people living with dementia.
The Communications Lead will work across the team and help us to: engage more effectively with existing stakeholders (partners, funders, donors, workshop participants, volunteers, artists), increase our profile and reach new audiences. This role offers scope to grow, helping us to think big, bringing in new ideas, transforming our presence, and so helping us to realise our ambitions.
Main purpose of job
To develop and deliver effective communications activity across all channels
Key responsibilities
· Proactive development and measurement of all social media channels (currently Facebook, Instagram and LinkedIn, to varying degrees)
· Responsible for appropriate use and development of our website, including keeping it up to date with our projects and case studies, and maximising engagement and SEO
· Supporting the fundraising team to fully realise new and existing income streams
· Supporting the operations team to deliver effective communications to participants, volunteers, artists and partners
· Creating mailouts and newsletters to various audiences (we use Mailchimp)
· Working with the team to identify and create assets and resources for use across the organisation, for example using participant stories and evaluation data
· Initiating public outreach and profile raising work, including identifying and engaging with relevant publications and events, soliciting and responding to media engagement, and cultivating high-profile ambassadors
· Supporting the rest of the organisation’s work, such as events, exhibitions, fundraising activities etc as needed
Skills, knowledge and experience:
If you are excited by this role and believe you have the skills and potential to help us engage more effectively, but don’t have all of the experience listed below, we would encourage you to apply.
Core skills and attributes
· Social media: content generation and management (Instagram, Facebook, LinkedIn), and experience and understanding of how to increase reach and engagement
· Website: create, edit and maintain webpages (we use WordPress)
· Design skills (we use Canva) and ability to effectively use existing brand guidelines
· Written and verbal communication skills, accurate proof-reading and attention to detail
· Experience of working collaboratively with a small staff team, able to listen and support alongside bringing new ideas and expertise
· Networking and relationship-building skills
· Engaging and enthusiastic when speaking and writing about our work
· Willing to work flexibly and respond to changing demands
· Organisational skills
· Self-motivated and able to manage your own time effectively
· Committed to equality, diversity and inclusion
Desirable
· Interest in a range of arts, art practices and creativity
· Experience and understanding of dementia
· Experience of working in London, particularly Southwark, Camden, Lewisham, Islington
· Experience with a CRM (we use Donorfy)
· Experience with media and interviews
We are keen to have a diverse and inclusive team, and welcome applications from minoritised groups.
Send a CV and covering letter. The covering letter should include:
• Your relevant skills and experience, with reference to information provided
• Why you would like to work for Arts for Dementia
At Arts for Dementia we use the power of the arts to inspire people living with dementia to get creative, connect, learn new skills and have fun.



The client requests no contact from agencies or media sales.
We are looking for enthusiastic and talented individuals to join us as Energy Advisors to help deliver the vital Home Energy Scotland advice service in the Highlands and Islands. You’ll be the first point of call for householders who need free and impartial advice about how they can lower their bills and reduce their environmental impact. You will have experience engaging with customers and your excellent communication skills will help you support householders and relay technical information to a non-technical audience.
Home Energy Scotland is a free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks has been involved in delivering the service for 17 years, and currently manages advice centres in the Highlands and Islands and South East of Scotland.
We provide high quality advice and information on topics including energy efficiency in the home, renewable technologies and saving water. We also support many people who are living in fuel poverty and refer householders to grants and funding to keep their homes warmer for less. Along with the satisfaction of helping people on a daily basis, you’ll also be joining an organisation consistently rated as a fantastic place to work.
The ideal candidate and the role
We're looking for someone who is passionate about helping people and confident communicating with a wide range of customers. As an Energy Advisor, you'll provide high-quality, personalised advice that helps customers understand their options, take action and make positive changes to their energy use.
You will join a supportive team of customer-focused advisors in a fast-paced environment. The role involves handling inbound enquiries and making outbound calls to existing customers. An interest in energy, sustainability or the environment would be an advantage, but it isn't essential as full training will be provided. You will require good IT skills and have a stable internet connection.
As the Home Energy Scotland Highlands & Islands Advice Centre, we support customers across Argyll & Bute, Highland, Na h-Eileanan Siar (Western Isles), Orkney and Shetland. To be eligible for this role, you must live within one of these local authority areas.
In return you can expect
We will start to grow your knowledge of our services and energy efficiency straight away. The Energy Advisor induction programme includes working towards the City and Guilds Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.
The client requests no contact from agencies or media sales.
We are looking for a supportive and motivating Progression Coach to join our established and respected Step Up programme and help people with a wide range of mental health issues progress towards their goals. These can include volunteering, training or paid employment.
Step Up has been running successfully in Hackney since 2015 and works in partnership with statutory and voluntary mental health services. We work with people living with a rage of conditions including, but not limited to: depression, anxiety, bipolar disorder and schizophrenia.
Through workshops, training and individual coaching, people are supported to gain confidence, independence, vocational skills and resilience with a reduction in social isolation. The role involves carrying out careful assessments of each person’s needs and interests, to create pesonalised journey plans that include interesting and relevant volunteering positions. These are with local charities and community organisations who are given ongoing support and guidance to help these be a rewarding and worthwhile experience.
We are seeking a candidate who has a real understanding of the barriers faced by people who have extensive mental health support needs, and by people who may have never worked in a paid role, to progress towards life goals. You will join a supportive environment with strong values of enabling people to progress in their lives. We offer flexible working, a generous annual leave allowance, monthly group therapeutic supervision and the opportunity to receive ongoing mentoring and training as you need. At VCH, all staff work closely together to tackle challenges. You will receive ongoing support and be given flexibility and creativity to develop your own working style, with the support of your manager and colleagues.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.
The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text, as well supporting our skilled volunteers through their development and during their weekly shifts.
This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.
Hours: 2 to 3 days per week, a mix of afternoon-to-evening shifts & occasional weekend work to cover our 7-day service, with working hours of 2.30-10.30pm. All work is conducted on-site at SANE’s London office.
Starting Salary: £15.46 per hour
About you:
- You must have experience of working with people with mental health conditions/mental illnesses and families and carers.
- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.
- You are a warm and confident communicator.
- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our SANEline Service.
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
- Access to our staff Employee Assistance programme.
Requirements:
Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible.
Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.
To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text.
This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.
Hours: 2-3 days per week which can include weekends, to cover a 7 day service. Shifts generally run from 12-6pm or 12-8pm (some flexibility is available). All work is conducted on-site at SANE’s London office.
Starting Salary: £15.46 per hour
About you:
- You must have experience of working with people with mental health conditions/mental illnesses and families and carers.
- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.
- You are a warm and confident communicator.
- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our Call Back Service.
What can you expect?
- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.
- To become part of an established and diverse team.
- To gain exposure to a wide range of mental health problems.
- To gain valuable practical experience in providing emotional support to vulnerable people.
- A culture where team members support and learn from each other.
- A warm supportive and encouraging environment.
- Access to our staff Employee Assistance programme.
Requirements:
Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible.
Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.
To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.
SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.

The client requests no contact from agencies or media sales.
Help people build confidence, gain skills and move into employment.
First Step Trust is a charity supporting adults with mental health challenges and other barriers to employment by providing real work experience, training and pathways into paid work.
We are looking for an Employment Development Worker (EDW) to join our team in Woolwich, SE18 and play a key role in helping people take the next step towards employment, training and independence.
This is a rewarding opportunity for someone passionate about employability, training and supporting individuals to overcome barriers and achieve their goals.
About the role
As an Employment Development Worker, you will:
• Build relationships with local organisations, employers and referral partners to promote our services and opportunities
• Recruit and support workforce members into work placements and training programmes
• Provide practical employment support, including CV writing, job searching and interview preparation
• Develop employer partnerships to create work placements and employment opportunities
• Support the delivery of training programmes and recognised qualifications
• Monitor progress, maintain accurate records and provide reports
• Support the day-to-day running of the project alongside colleagues and workforce members
About you
To be successful in this role, you will have:
• Experience in employment support, careers advice, training or a customer-facing support role
• Experience supporting adults facing barriers to employment
• Strong organisational and administrative skills
• Excellent communication and interpersonal skills
• The ability to motivate, support and encourage people to develop
• The ability to work independently and manage your own workload
• A team-focused approach with a commitment to achieving positive outcomes
Desirable
• Experience delivering workplace-based training
• Knowledge of the benefits system
• Full UK driving licence
Why join First Step Trust?
This is an opportunity to join an organisation that makes a real difference to people’s lives. You will play a direct role in helping individuals build confidence, gain skills and move into meaningful employment or further training.
The closing date will be 24th July, interviews to be held week commencing 27th July.
If you are passionate about supporting people and creating opportunities, we would love to hear from you.
Apply now to be part of a team that changes lives through work, training and opportunity.
“Our learning pathways treat every individual with respect, enabling independence and dignity.”



The client requests no contact from agencies or media sales.